TAKATA RECALL: NO REMEDY YET. HAS BEEN FAR TOO LONG.
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
POWER STEERING ASSIST FAULT OCCURRED AS I WAS DRIVING DOWN THE ROAD AT 60MPH. THANKFULLY I WAS ABLE TO GLIDE TO THE SHOULDER OF THE ROAD. PROCEEDED TO TURNED CAR OFF WAITED MOMENTARILY THEN TURNED IT BACK ON AND THE FAULT CLEARED. CONTINUED TO DRIVE HOME, PARKED IT IN THE GARAGE AND THE NEXT MORNING WHEN TO START IT UP. IT NOW READS POWER STEERING ASSIST FAILURE AND I NO LONGER HAVE POWER-STEERING. FORD OFFERS A RECALL FOR THE EXACT SITUATION I AM FACED WITH FOR MODELS OF 2011-2013, REQUEST THE ASSISTANCE OF THE NHTSA TO ORDER FORD TO EXTEND THE RECALL TO INTO THE EARLIER MODELS OF THE FORD FUSION TO PREVENT THE SAME OCCURRENCE TO THOSE LESS FORTUNATE WITH THE STRENGTH TO STEER A VEHICLE THAT LOOSES POWER STEERING CONTROL MIDST THE DRIVE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE STEERING WHEEL COULD BARELY TURN LEFT OR RIGHT. GREEN FORD IN GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
STEERING FROZE AND WOULD NOT TURN. SERVICE POWER STEERING WARNING CAME ON. HAD TO TURN THE CAR ON AND OFF 3 TIMES TO GET PER STEERING BACK. I WAS IN THE PARKING LOT EXITING WHILE THIS OCCURRED DRIVING IN A STRAIGHT LINE, AFTER JUST TURNING THE CAR ON.
DROVE MY CAR TO WORK AND HOME FRIDAY AND EVERYTHING WAS FINE. SATURDAY MORNING, I WENT TO START THE CAR AND I COULDN'T MOVE THE STEERING WHEEL AND I HAD A MESSAGE THAT STATED "SERVICE POWER STEERING NOW" FORD IS AWARE OF THE ISSUE BUT REFUSED TO PAY TOWARDS THE EXPENSE OF THE CAR, STATED THE PART IS NOT RECALLED SO THERE IS NOTHING THEY CAN DO. THEY CHARGED ME $1800 TO FIX THE CAR, AND STATED THAT THEY WOULD FIX ONE OF THE RECALLS BUT NOT THE OTHER DUE TO LACK OF PARTS. FORD IS VERY AWARE OF THIS ISSUE, THEY EVEN HAD A CLASS ACTION LAWSUIT FOR THE 2010 FORD FUSION POWER STEERING. THIS IS NOT SAFE, MY 8 YEAR OLD DAUGHTER COULD OF BEEN IN THE CAR WHEN IT WENT OUT. I HOPE THIS IS NOT TAKEN LIGHTLY.
POWER STEERING WENT OUT WHILE I WAS DRIVING AND I HIT A POLE ON THE HIGHWAY. BROKE MY MIRROR. NO OTHER DAMAGE. TOOK MY CAR TO FORD AND THEY ARE TELLING ME THAT I HAVE 2 WRONG SIZE TIRES ON MY CAR AND THAT IS THE REASON WHY MY POWER STEERING WENT OUT. I HAVE RECEIPTS FROM FIRESTONE STATING THAT THEY PUT THE CORRECT TIRES ON MY CAR. FORD IS TELLING ME THAT THEY PUT ON THE WRONG SIZE. MY RACK AND PINION IS FAULTY. NOT MY TIRES.
BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED PAYNE WESLACO FORD AT 956-619-6026 AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CLASSIC FORD OF MADISON, 6251 N RIDGE RD, MADISON, OH 44057) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WIFE PARKED VEHICLE EVERYTHING OK, ON EXITING PARKING LOT SERVICE POWER STEERING NOW NOTIFICATION CAME ON UNABLE TO TURN CAR STOPPED CALLED DEALER FOR REPAIR 11/15/2017. HAD TOWED TO STIVERS FORD LINCOLN DEALER IN WEST DES MOINES, IA. UNABLE TO DO REPAIRS TILL AFTER THANKSGIVING 11/27/17. BROUGHT TRAILER TO DEALER AND PICKED UP TRANSPORTED FUSION HOME AND TOOK INTO SHOTTENKIRK FORD DEALER INDIANOLA, IOWA 11/21/17. THEY CHECK CODES, NO RECALL ON 2010 MODEL BUT IS RECALL ON IDENTICAL PROBLEM ON 2011'S, REPLACED DEFECTIVE RACK, FOUR WHEEL ALIGNMENT. FUSION HAD 74,022 MILES, COST ON REPAIR $1883.52
TAKATA RECALL THE DEALER TELLS ME THAT THE NECESSARY PARTS ARE NOT YET AVAILABLE FOR THIS CAR!!
TAKATA RECALL. WE RECEIVED THE RECALL NOTICE IN JULY 2016, NOW 16 MONTHS AGO. I HAVE CALLED OUR LOCAL DEALER (SAN JUAN CAPISTRANO, CA.) MANY TIMES AND HAVE ALWAYS BEEN TOLD THE SAME THING....THEY ARE NOT AVAILABLE AND DON'T KNOW WHEN THEY WILL BE. I EVEN WROTE TO FORD ON 1/16/17, SAYING MY CAR WAS SITTING IN THE GARAGE ALL THIS TIME, I AM SCARED TO HAVE A PASSENGER IN THAT SEAT, HEARING ABOUT DEATHS AND INJURIES. I HAVE NO USE FROM MY CAR SINCE THAT TIME (THE BATTERY KEEPS DYING FROM MISUSE!) I ASKED FOR A LOANER CAR IN THE MEANTIME (AS A TOYOTA OWNER FRIEND OF MINE WAS GIVEN!) AND HAVE BEEN REFUSED. THEY WROTE TO SAY THAT I HAVE BEEN "PROVIDED A RESPONSE TO YOUR REQUEST". I HAVE GIVEN UP CALLING AND WRITING AS THERE IS NO SATISFACTION. NO CAR, NO LOANER CAR, AND NO NEWS OF A FIXED/NEW PASSENGER AIRBAG!!
POWER STEERING SUDDENLY STOPPED WORKING AS I WAS ENTERING AN INTERSECTION AFTER A RED LIGHT HALF A MILE FROM MY HOME. I WAS STARTING TO TURN LEFT WHEN IT WENT OUT, LEAVING ME UNABLE TO TURN THE VEHICLE. I WAS ABLE TO BARELY DODGE ANOTHER VEHICLE AND CONTINUE STRAIGHT THROUGH THE INTERSECTION AND PULL INTO AN EMPTY LOT. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT SAID THAT THE STEERING GEAR AND DRIVER SIDE AXLE SEAL NEED TO BE REPLACED. THE VEHICLE HAS LESS THAN 56,000 MILES AND HAS NEVER BEEN IN A COLLISION.
TAKATA RECALL I'VE BEEN NOTIFIED THAT MY AIRBAGS MIGHT KILL ME. THERE ARE NO PARTS AVAILABLE TO REPLACE THEM. THIS REDUCES THE VALUE OF MY VEHICLE BY AN AMOUNT I CANNOT ESTIMATE. OF COURSE, IF IT KILLS ME, I PROBABLY WON'T CARE.
TAKATA AIRBAG RECALL
ADVANCETRAC AND POWER STEERING ASSIST FAULT ERRORS COME UP IN THE MESSAGE CENTER. ALSO LOST POWER STEERING AND I NOW HAVE TO MANUALLY STEER VEHICLE.THE VEHICLE WAS IN THE STATIONARY POSITION AND CAME ON WHEN I STARTED THE CAR. THE ERROR MESSAGE HAS NOT GONE WITH SHUTTING OFF AND RESTARTING THE VEHICLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHEEHY FORD OF WARRENTON, 6443 LEE HWY, WARRENTON, VA 20187) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FORD OF ESCONDIDO LOCATED AT 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
I HAVE NOTICED A VIBRATION IN MY CAR AT ABOUT 55-65 MPH, UPON FURTHER INVESTIGATION I FOUND OUT IT IS THE POWER TRANSFER UNIT FOR MY AWD. I AM A MECHANIC AND CALLED FORD FOR THEM TO VERIFY THAT THE FLUID IS NON SERVICABLE AND IS GOOD FOR A LIFE TIME. THIS IS CRAZY BECAUSE A NEW ONE IS $900 OR MORE NOT INCLUDING LABOR, AND BECAUSE THEY ARE NOT SERVICABLE EVERY ABOUT 80,000 - 100,000 MILES YOU WILL HAVE TO REPLACE IT. WHO HAS $2,000 TO SPEND EVERY TIME THIS BREAKS TO FIX IT. THIS IS OUTRAGEOUS AND FORD SHOULD BE DOING SOMETHING ABOUT THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOORE-STEWART FORD, 1406 E HIGHLAND AVE, SELMA, AL 36703) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CAR SHAKES A LOT AND WILL TURN OFF WHILE AT A STOP LIGHT
"TAKATA RECALL" I RECEIVED THE RECALL NOTICE IN JULY 2016 AND IT STILL HAS NOT BEEN REPAIRED DUE TO PARTS NOT AVAILABLE FOR THE REPAIR.
TAKATA RECALL....I GOT A RECALL LETTER FROM FORD IN JUNE 2016....IT HAS BEEN 1-1/2 YEARS I HAVE BEEN WAITING FOR THIS RECALL TO BE CORRECTED AND NOW THERE IS A CHAPTER 11. I THINK IN 1-1/2 YEARS OF WAITING FOR THIS RECALL TO BE CORRECTED....THIS COULD HAVE BEEN FIXED IN THIS PERIOD OF TIME. FORD IS SIMPLY STALLING NOW...THERE HAS BEEN PLENTY OF TIME TO BUILD THE PRODUCT CORRECTLY AND INSTALL MY RECALL. AM I SUPPOSE TO DIE WAITING....THAT WILL COST FORD MORE IN LAWSUITS!!!!!!
WE HAVE BEEN CALLING THE DEALER SINCE THE RECALL IN JUNE 2016 AND THEY DON'T HAVE THE REPLACEMENT PART. THEY SAID THEY WILL CALL US WHEN THEY GET IT IN. WE HAVE CALLED MANY TIMES BEGINNING WHEN WE WERE FIRST NOTIFIED AND AS LATE AS 11/13/2017.
TAKATA RECALL 0F AIRBAG JUNE 2016. DEALER HAS NOT RECEIVED REPLACEMENT PARTS...CALLED DEALER WAIT LIST IS HUGE BECAUSE PARTS ARE NOT GIVEN FROM TAKATA INFLATORS
I HAVE NOT RECEIVED ANYTHING FROM FORD IN ORDER TO REMEDY THE POSSIBLE ISSUE WITH THESE AIRBAGS. I'D LIKE TO HAVE THEM FIXED BEFORE I END UP IN SOME KIND OF ACCIDENT. I DIDN'T KNOW ANYTHING ABOUT THIS ISSUE UNTIL I RECEIVED A POSTCARD IN THE MAIL.
TAKATA RECALL I HAVE YET TO RECEIVE A REPAIR OR NOTICE OF PARTS AVAILABLE TO REPAIR THE DEFECTIVE PSAN INFLATORS ON MY VEHICLE. I HAVE CONTACTED MULTIPLE FORD DEALERSHIPS AND FORD CORPORATE REGARDING THE TAKATA AIRBAGS, BUT I GET NOWHERE WITH EITHER ONE OF THEM REGARDING WHEN A FIX IS AVAILABLE AND WHY PARTS ARE UNAVAILABLE. I WOULD LIKE TO FORMALLY SUBMIT A COMPLAINT TO FORD DUE TO THEIR UNACCEPTABLE SERVICE WITH REGARDS TO HOW LONG THE PROCESS IS TAKING. AIRBAG RECALLS SHOULD NOT TAKE MULTIPLE YEARS TO RESOLVE, IT SHOULD BE OF THE HIGHEST PRIORITY; AND IT APPEARS THAT FORD DOES NOT THINK THAT IS THE CASE.
TAKATA RECALL - I WENT TO DEALERSHIP AND WAS TOLD THAT THE "PARTS FOR REPLACEMENT" ARE NOT YET AVAILABLE.
TAKATA RECALL I ATTEMPTED TO HAVE THIS FIXED LAST YEAR AND WAS TOLD NO PARTS WERE AVAILABLE. I AM IN THE MILITARY, AND IN ORDER TO HAVE THIS VEHICLE SHIPPED TO ALASKA, I HAVE TO FIX THIS RECALL.
POWER STEERING FAULT WHILE TURNING IT BECOME HARD TO STEER COULD MOST LIKELY TO CAUSE ACCIDENTS, INJURY
I HAVE BEEN NOTIFIED OF RECALLS REGARDING THE AIRBAGS FOR MORE THAN 1 YEAR. I CALLED AGAIN RECENTLY IN NOVEMBER 2017, AND TAKATA HAS NOT SUPPLIED THE AIRBAGS FOR THE DEALERSHIP TO REPLACE. DO WE REALLY HAVE TO WAIT UNTIL SOMEONE IS INJURED?
VARIABLE VALVE TIMING NEEDS REPLACED VEHICLE SHAKES. SHOULD NOT BE A PROBLEM WITH A VEHICLE 7 YEARS OLD
BACKING OUT OF THE DRIVEWAY THREE DAYS AGO IN MY 2010 FUSION AND POWER STEERING ASSIST FAILURE MESSAGE CAME ACROSS MY DASH. USUALLY TURNING THE CAR OFF AND ON REMOVES THE MESSAGE AND RETURNS THE STEERING TO NORMAL. IT DID NOT DO IT THIS TIME. TALKED TO FORD AND THEY TOLD ME THAT MY CAR WAS MADE 4 MONTHS TO EARLY TO HAVE A RECALL ON THE STEERING MALFUNCTION THAT WAS COVERED UNDER THE BIG LAWSUIT THAT WAS JUST SETTLED. TOWED CAR TO LOCAL FORD DEALERSHIP AND DIAGNOSED IT AS GOING TO NEED WHOLE NEW STEERING RACK ASSEMBLY. THEY SAID COST ROUGHLY ABOUT $1800 TOTAL WITH PARTS AND LABOR FOR A PART THAT IS DEFECTIVE AND IS THE SAME AS THE THE RECALL FOR THE CAR MODEL YEAR LATER. MAKES NO SENSE TO ME WHY THIS ISN'T COVERED IN RECALL ALSO. SEEMS LIKE A COVER UP ON FORDS PART AND NEGLIGENCE AND BAD INVESTIGATION PRACTICES BY NHTSA. I HAVE LEAVE COMING UP IN THE NEXT THREE DAYS WHERE I AM DRIVING OVER 600 MILES WITH MY PREGNANT WIFE AND 6 YEAR OLD DAUGHTER. I AM GLAD THIS DIDN'T HAPPEN WHILE IN MOTION LIKE A LOT OF THE OTHER COMPLAINTS I'VE BEEN READING. STILL MAKES NO SENSE TO ME WHY THIS ISN'T COVERED UNDER THE RECALL JUST MADE. I REFUSE TO GIVE FORD THAT MONEY FOR A DEFECTIVE PART THAT ISN'T MY FAULT IT WENT OUT BECAUSE SHOTTY MANUFACTURING. NHTSA, COVER ALL CARS AND MODELS THAT HAVE THIS DANGEROUS DEFECTIVE PART AND FORD DO IT FOR FREE!!! CAR NOT FIXED.
MY CAR IS THROWING SAME CODES AND ACTING THE SAME AS THE 2011 FOR FUSIONS THAT WERE RECALLED FOR STEERING GEAR REPLACEMENT
SO THERE IS NO REMEDY TO FIX THE AIR BAG. WHAT HAPPENS WHEN PEOPLE START TO GET HURT OR KILLED? THEN YOU WILL FIND A REMEDY!.... JUST REPLACE THE AIRBAG!
NOTIFIED IN 2015 OF THE DEFECT IN AIR BAGS .THE LOCAL DEALERSHIP HERE IN COLUMBUS MS DID INSPECT THE DEFECT AND REPAIRED IT. THIS HAD ANOTHER PROBLEM AIR BAG SENSOR WOULD NOT GO OFF STAYED THAT WAY OF SEVERAL MONTHS NOTHING WAS DONE ABOUT IT. IS THE AIR BAGS SAFE ON THIS CAR. THE AIR BAG SENSOR WOULD NOT GO OFF.
TAKATA RECALL THE PASSENGER AIRBAG WAS RECALLED OVER A YEAR AGO AND THE PART IS STILL UNAVAILABLE FOR REPAIR OF THE AIRBAG. THE CAR IS IN ONE OF THE STATES THAT HAS BEEN IDENTIFIED AS A HIGH HUMIDITY, AND THEREFORE, A HIGH RISK STATE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO STEER THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) APPLIED TO THE 2011 MODELS, BUT NOT HIS VEHICLE YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TAKATA RECALL--I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED SINCE THE RECALL CAME OUT. THE DEALER CONTINUES TO TELL ME THE PARTS ARE NOT AVAILABLE. WHAT AM I SUPPOSED TO DO? MY FAMILY HAS THREE AFFECTED VEHICLES, TWO FORDS AND A CHEVROLET, AND WE GET THE SAME RESPONSE ON ALL THREE. WE LIVE IN THE ATLANTA AREA, WITH HIGH HUMIDITY. WE HAVE NO MONETARY DAMAGES TO MAKE A CLAIM ON IN THE BANKRUPTCY. NO ONE WANTS TO PURCHASE THESE CARS.
TAKATA RECALL. CONTACTED LOCAL FORD DEALER SERVICE AND THEY WERE UNABLE TO REPLACE AIRBAG, JUST HOPE I DO NOT GET INTO A ACCIDENT.
I CALLED THE BOWEN SCARFF FORD DEALER IN MY AREA TO HAVE THE AIRBAG REPLACED TODAY. THE RESPONSE I GOT WAS THAT I HAVE TO HANDLE THE REPLACEMENT THROUGH THIS WEBSITE OR THE NUMBER ON THE POST CARD I RECEIVED. NEXT, I CALLED 888.327.4236 FROM THE POSTCARD AND WAS PLACED ON HOLD FOR 33:47 MINUTES AND WAS DISCONNECTED. I WOULD APPRECIATE IT IF YOU WOULD CALL ME BACK WITH A DEALER'S NUMBER WHO WILL GIVE ME AN APPOINTMENT TO HAVE MY AIRBAG REPLACED. [XXX] @ [XXX] OR EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
I RECEIVED NOTICE THAT MY VEHICLE HAS AIRBAGS WHICH NEED REPLACING.MY LOCAL FORD DEALER TOLD ME THEY HAVE NOTHING TO DO WITH THE RECALL AND HAVE NO REPLACEMENT FOR MY RECALLED TAKATA AIRBAGS. WHEN I CALLED THE NUMBERS ON THE RECALL NOTICE I WAS GIVEN NO INFORMATION AS TO HOW, WHO AND WHEN MY RECALLED AIRBAGS CAN OR WILL BE REPLACED WITH NEWER, GOOD AIRBAGS.
"TAKATA RECALL" AFTER WATEING FOR 17 MONTHS STILL NO REPAIR. HOW LONG DO WE HAVE TO WATE???
TAKATA RECALL - I HAVE TRIED SEVERAL TIMES TO WORK WITH MY FORD DEALER AND AM CONTINUALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME RE: AIRBAG REPLACEMENT. PROBLEM: TAKATA AIRBAGS ARE IN THE CATEGORY OF FAULTY AND WERE RECALLED IN JULY 2016. THEY NEED REPLACING
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE CONTACT HAD TO MAKE A LEFT TURN AND THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FRONT DRIVER'S AND PASSENGER'S DOORS INADVERTENTLY LOCKED. THE CONTACT HAD TO ROLL DOWN THE DRIVER AND PASSENGER WINDOWS TO EXIT. ALSO, THE STEERING FAULT WARNING INDICATOR ILLUMINATED ON AND OFF. THE CONTACT CALLED FORD OF MANSFIELD AT (419) 529-1800 (1515 W 4TH ST, MANSFIELD, OH 44906), BUT THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TAKATA RECALL THERE IS A RECALL NOTICE BUT NO RESOLUTION FOR MY VEHICLE
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD SUPERSTORE IN CERRITOS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. FORD HAS NOT SENT ME A LETTER OR INSTRUCTIONS TO BRING MY CAR IN FOR A REPLACEMENT AIRBAG YET. I'M DRIVING AROUND WITH A DANGEROUS AIRBAG AND NO REMEDY HAS BEEN GIVEN. WHAT IS THE HOLDUP?
TAKATA RECALL, RECEIVED TWO NOTICES IN MAIL. DO NOT WANT TO CONTINUE TO DRIVE THIS AUTO IF IT IS NOT SAFE. THE SEAT BELT LIGHT JUST KEEPS COMING ON.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →