Page 4 of 103 · complaints 151–200 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Jan 17, 2024NY

A FRIENDS FORD FUSION HAD THE POWER STEERING FAIL WHILE VISITING THE POST OFFICE. IT HAPPENED AT LOW SPEED , HOWEVER THE DRIVER A WOMAN COULD NO LONGER STEER IT. HER BOYFRIEND DROVE IT TO MY HOUSE. IT IS STILL PARKED THERE.

Service Brakes, Hydraulic
Filed Jan 12, 2024120,000 milesMI

The contact owns a 2010 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard before the vehicle would come to a complete stop. The contact also stated that the check engine warning light was displayed on the instrument panel. The contact took the vehicle to an independent mechanic where a code reader determined a defect with the ABS. The contact notified the manufacturer of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The failure mileage was approximately 120,000.

Power Train
Filed Jan 5, 2024NC

Power Steering Assist Fault. This message comes on occasionally when I first start the car. When I turn ignition off and back on, it usually clears up. My car has only 52k miles. Other Ford Fusion years had the same problem. Why were they recalled but not 2010? I’ve taken the car to a mechanic who has told me electronic power steering module must be replaced. I’m waiting for the estimate. $1500-$2500 out of pocket for a known manufacturer defect is unnerving. It first happened in the fall and now happens more frequently.

Fuel System, Gasoline
Filed Jan 4, 2024194,000 milesMO

The contact called on behalf of the owner of a 2010 Ford Focus. The contact stated that while the owner was driving at an undisclosed speed, the vehicle was leaking fuel. The vehicle was taken to the independent mechanic, where it was diagnosed with a fractured fuel tank. The mechanic determined that the fuel tank needed to be replaced. The contact stated that the recall repair of NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline) was performed on the vehicle in July 2017; however, the failure reoccurred. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 194,000.

Service Brakes
Filed Jan 4, 2024MD

Never had issues with my car since I had it. But over the past year the cars brakes, if you keep your foot on the pedal, over time it will slowly go closer to the floor. I could stop, but the brakes felt squishy. Biggest problem though is my brakes were working fine, no warning lights, nothing.. Park car turn it off, go into store, come back out and my brakes are not working. The pedal goes right to floor. I had to use my emergency brake to stop. I took car to shop and they said the ABS control module needs replaced. This is a common issue with the 2010 Ford Fusion hybrids.. But there doesnt seem to be a recall on it. He even said when he checked the information there is a recall on that ABS control unit, but when you call Ford, they say my particular VIN number is not covered. This is nonsense, because I am having the same identical issue with the other Ford fusion and cars that have this same exact part in it. When I went to go pick up my car, now the brakes are working. It makes no sense. Will they go out again on me at any given time? This is a major concern and danger to me and those around me if they go out while I am driving. Please make FORD include this VIN number make and model be recalled for the repair. Thank you

Service Brakes, Hydraulic
Filed Dec 27, 2023129,000 milesSC

The contact owns a 2010 Ford Fusion. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal was depressed, and the vehicle rolled before coming to a stop. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact referenced the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 129,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Dec 26, 2023144,107 milesMS

The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the ABS warning light illuminated and continually activated and deactivated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the hydraulic control assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 144,107.

Steering
Filed Dec 26, 2023NY

A FRIEND HAS A 2010 FORD FUSION. SHE LOST THE POWER STEERIING IN MY DRIVEWAY. THE CAR IS NOT GOING ANYWHERE UNTIL THIS PROBLEM IS FIXED. I UNDERSTAND THERE IS A RECALL ON THIS MODEL POWER STEERING PLEASE LET ME KNOW HOW TO ARRANGE THE RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering
Filed Dec 19, 2023OH

(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now . permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.

Service Brakes
Filed Dec 19, 2023CA

After the Anti-Lock Braking System (ABS) was engaged, the braking system was spongy, in that the pedal would almost reach the floor before the brakes started working. It has happened several times, but has gotten worse recently, three times in the past six months. One time it happened when I went over a speed bump. I have to be extremely careful when this happens. Once the vehicle sits overnight it seems to clear up. I try not to use the ABS, but it is winter now and this morning someone pulled out in front of me, and I had to use the brakes aggressively. Again, the braking system became spongy. I am hoping by the end of work today it has been remedied for now. After it happens, I am extremely careful about following other cars, for fear of hitting them. It takes longer to stop because of this. I bought the car through the Military overseas program and finding somebody to look at an American car in Korea has been hard. Something is wrong with the ABS.

Exterior Lighting
Filed Dec 13, 2023ME

Low beam headlights are so dim I can only see maybe 5' in front of me.

Service Brakes
Filed Dec 8, 2023CA

Hi. I’m the owner of 2010 Ford Fusion Hybrid. VIN: [XXX] Recently, I almost got crushed while I was driving, because I suddenly could not use brakes…this is happened because of the known ABS issue with this car (I called my mechanic, he diagnosed the issue and it is with ABS Module and it is under a recall and should be fixed by a dealer). However, when I got my car to the dealership, I was surprised that it is not a recall for a Hybrid version of Ford Fusion my year and I have to pay from my own pocket almost $5,000 for part and labor. I do not understand why, it is unfair. This is the known issue for a very long time for so many people. It should be recalled and fixed. You can die while you’re driving!!! Here is one of the topics on a forum about this issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering
Filed Dec 6, 2023OH

I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer

Steering
Filed Dec 1, 2023120,000 milesCA

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Steering
Filed Nov 28, 2023137,000 milesIN

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering wheel seized. While driving approximately 30–40 MPH, the steering wheel seized. The service power steering system message was displayed. The vehicle was towed to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact called another local dealer, Wetzel Ford (4500 National Rd. E., Richmond, IN 47374), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 137,000.

Steering
Filed Nov 20, 2023CA

The contact owns a 2010 Ford Fusion. The contact stated while driving 20 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in a recall. The failure mileage was unknown.

Steering
Filed Nov 18, 2023KS

Turned car on to go run errands and warning went off in car about power steering assist failure. Lost power steering. This was reproduced at the car dealership, and I did have to drive my car without power steering to the dealership (which was difficult as I’ve always had power steering). They were also able to get the same warning at the dealership. As far as I know component and vehicle inspected at dealership but unknown about manufacture, etc. This was the first time I saw the warning, when the power steering went out.

Fuel/Propulsion System
Filed Nov 17, 2023IN

WHENEVER I PUT GAS IN THE CAR I HAVE TO GO EXTREMELY SLOW OR THE FUEL WILL "SPIT" BACK OUT ONTO THE CAR AND GROUND. THIS IS NOT A SAFE SITUATION AT THE PUMP.

Service Brakes
Filed Nov 16, 2023TX

Brakes Failing brakes Not yet No No Going over bumps the ABS got actuated and the brake pedal went to the floor, was mushy. There is a recall but our car does not fall under the dates. Our car manufactured 05/10

Service Brakes, Hydraulic
Filed Nov 13, 2023150,000 milesMO

The contact owns a 2010 Ford Fusion. The contact stated while driving at a slow speed, the brake pedal was depressed and went to the floorboard. The contact continued pumping the brake pedal, and the vehicle stopped. While in a drive-through line, the brakes became inoperable. Additionally, while driving at undisclosed speeds, the brake pedal was depressed applied but failed to respond. There were no warning lights illuminated. The contact went to the local dealer and was informed there were no recalls on the VIN. The contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 150,000.

Steering
Filed Nov 8, 2023FL

The power steering keep on going out in my car.

Service Brakes
Filed Nov 6, 2023MI

The component that has failed is the ABS antilock brake pump. Many Ford fusions of the same year (2010) have a recall for this. However, according to my vin, there is no recall. The antilock brake system completely locked up while driving there were no prior incidents. No brake lights no inclination that the antilock brake pump had any issues. When the antilock brake pump stopped working, it almost caused a serious accident. It was as if, though we were hydroplaning we had no control over the Car. Thankfully, no one was hurt and the car went directly into a field. There was myself, my daughter, my son, and a friend four week old baby in the car!! my son is still having nightmares even though this happened a couple weeks ago! He is autistic and eight years old. This is extremely scary. I had absolutely no control over the car The brake pedal went all the way to the floor. The problem has been reported to the dealer however, even though I have a 2010 it is not reported for a recall. The vehicle component has been inspected by a licensed mechanic. There were no previous morning signs no dash lights no issue with the ABS system at all. The car has been maintained regularly. The car has not been fixed because we didn’t know what the problem was until last week.

Service Brakes
Filed Oct 31, 2023160,000 milesNC

The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH, the brakes became inoperable. The brake pedal was depressed to the floorboard. No warning light was illuminated. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 160,000.

Service Brakes
Filed Oct 30, 2023TN

ABS Advancetrac system failure results in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop

Fuel System, Gasoline
Filed Oct 27, 2023130,000 milesOH

The contact owns a 2010 Ford Fusion. The contact stated that she attempted to start the vehicle however, the engine failed to turn over. The contact stated that the low tire pressure warning light illuminated, and the fuel gauge displayed 0 miles to empty. The contact stated that her friend refueled the fuel tank however, the fuel leaked out onto the ground. Additionally, the contact stated that she had to have the vehicle jumpstarted. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V973000 (Fuel System, Gasoline). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that previously the recall repair was completed. The failure mileage was approximately 130,000.

Service Brakes
Filed Oct 26, 2023MI

Hit pot hole and the brake peddle went most of the way to the floor and never changed. It now has a very low peddle. No brake fluid leaks.

Lane Departure › Blind Spot Detection
Filed Oct 20, 2023TX

Driving home from the Dr.'s office the vehicle's RPM suddenly began to increase yet the vehicle was not moving faster; the Wrench icon came on, the vehicles Blind Spot Warning came on, the Speedometer went to zero and the vehicle continued to move forward at regular speed. With less than one mile to get home we were able to continue to drive the vehicle. When the vehicle was shifted into reverse to back the car into the garage, the transmission made a loud bang and jerked the car. The vehicle was driven into the garage. The fluids were checked and all are good. The vehicle was then started again and shifted into drive and the loud bang and jerk happened again. The vehicle has not been driven.

Fuel/Propulsion System
Filed Oct 14, 2023FL

Gasoline was leaking from the top of the gas tank down the side of the tank near the passenger side rear tire (opposite side from the fuel filler cap). This was first notice on 10/8/2023. The gas would leak when the tank was filled until approximately 1 gallon had leaked out on the ground underneath the tank. I put a container under the car near the passenger side tire to catch the gas. There was a strong smell of gas inside and around the car. We took the car to the mechanic who said the gas tank had a crack at the top of the tank. The mechanic replaced the tank with a used tank which cost approximately $514.00 total installed. A new tank would have cost approximately $1100.00 installed.

Service Brakes
Filed Oct 11, 2023MI

Took my vehicle in on 09/01/2023 for the recall # 19S54 ABS HCU Valve Concern. Prior to this, there were no warning signs and my brakes worked fine. My car failed the test. They replaced the part that was recalled. Since then, my car has no brakes. Brakes go to the floor, making it nearly impossible to stop in time or even in an emergency. I do not feel safe driving my vehicle. The dealership has had the car for over two months with no resolution. I need answers.

Service Brakes
Filed Oct 4, 2023AK

The brakes quit working without warning. My foot went straight to the floor before engaging any sort of resistance and the emergency brake was needed to bring the car to a complete stop. I’ve checked the VIN lookup, and there IS a recall for this exact same car, same year and everything, but for some reason my VIN isn’t pulling it up.. it matches the recall currently in file for the 2010 ford fusion brake problems. How do we get ford to expand their recall to actually include all defective vehicles??

Steering
Filed Oct 4, 202380,000 milesCA

The contact owns a 2010 Ford Fusion. The contact had turned the vehicle on and as she was reversing (R) out of her driveway at approximately 3 MPH, she felt that the steering wheel had become very stiff, and the steering wheel was difficult to turn to the left or right. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality; however, one block from her residence the failure recurred. The contact stated that the steering assist fault warning light was illuminated. The contact returned to the residence and parked the vehicle. The contact stated that subsequent attempts to reset the power steering had failed and the loss of power steering assist had become a permanent failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 80,000.

Steering
Filed Sep 29, 2023169,115 milesTN

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 35–45 MPH, the steering wheel seized and almost caused a crash. The power steering fault message was displayed. The vehicle was driven to the residence. The contact called the local dealer and was referred to the manufacturer for assistance. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle. The contact was referred to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 169,115.

Steering
Filed Sep 27, 2023IN

Eps electronic power steering catches and grinds and I've seen recalls on 2010+ fusions and mine have all the same symptoms.

Service Brakes
Filed Sep 27, 2023CA

On August 31, 2023, my car had break services that included all four breaks replaced and serviced at Ford dealer Oxnard, CA. Today, 9/27/23, on the way to the doctor's office on the local street, about half a block's distance to a Stop sign, the Traction Control System light flipped on and the breaks turned loose and started speeding up toward a women pushing a baby carriage crossing the street. The breaks didn't respond so I quickly turned to the turning lane to avoid hitting that woman and baby carriage. What I wanted to know is, normally, when the TCS fails, the car speed would slow down. But in my situation, the car, as if had a mind of its own, speeding up toward that woman crossing the street pushing a baby carriage! Is the speeding caused by the TCS suddenly turning loose while I had my foot on the break, so released its energy, or is the 2010 Ford Fusion can be installed remote control and remotely manipulated by someone with malicious intention to cause injury? Since this type of situation can impact many drivers and could cause serious injuries to drivers and pedestrians, I ask for a investigation into what could have caused this danger, so to prevent it from happening again. Thanks much! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Sep 26, 2023MN

My brake pedal went soft after an ABS event and feels soft, it suddenly did this and I almost crashed. It has happened before, but the brakes went back to normal.

Steering
Filed Sep 23, 2023MT

Powering steering assist light came on. In the situation the car was driven and maybe an hour and a half after it had been parked, the power steering assist light came on after trying to drive it again, and the car couldn’t steer at all.

Service Brakes
Filed Sep 23, 2023KY

All of the ABS and parking brake lights come on and won't go off. We took it to a Henderson Ford, and they said our Anti-Lock Brake Module failure. They have to order a new part and it will be a long time before to get the part. I heard there was a recall on 2010 ABS Brake system, but when I put in VIN number it says there is no recall.

Service Brakes
Filed Sep 16, 2023MN

The contact owns a 2010 Ford Fusion Hybrid. On two separate occasions when we started the vehicle the ABS, traction control, and the brake light warning lights came on. After putting the vehicle in drive and moving forward slowly (less than 10 mph) in a parking lot the dashboard warning lights remained on and the brake pedal was almost completely ineffective when depressed despite being pushed to the floorboard. The vehicle rolled to a stop in one instance and in the other the vehicle was stopped with extreme pressure on the brake and using the emergency brake lever. After the first incident we had the vehicle brakes inspected by an independent mechanic who replaced the brake fluid. After the second incident we brought the vehicle to a Ford dealer who charged $200 to conduct an inspection. This inspection showed the problem to be “code U3000 in the ABS system. Internal failure of the module needs HCU unit and module” repair. Cost estimated to be $4130 and despite this issue being identical to the issue that prompted a recall of other 2010 Fusion Hybrids (NHTSA Campaign ID #19V904000; NHTSA Action #EA18002) the dealer stated that the VIN was not included in the recall and would charge us the full quoted cost to repair an obvious critical, life-threatening safety issue. The failure mileage was 133,700.

Service BrakesCrash
Filed Sep 13, 2023IA

Longer than normal brake pedal travel and harder pressure are needed to stop the car. Since it is 122,259 miles, I decided to replace the brakes as a preventative maintenance program. I replaced the rear calipers, all four rotors, all pads, and then had even less brake pedal. I replaced the master cylinder, which still had less brake pedal travel. I towed the car to a local independent mechanic shop, and they also replaced the master cylinder and brake lines, but still no brake pedal. They found evidence of the ABS module being bad and an active warranty for the same year, make, and model and told me to go to the dealer. I called the dealer, and they said there was no recall on my vin, but there is one for other fans of the same year, make, and model. The car will be towed to the Ford dealer, who said they will replace the ABS module, flush the fluid, replace it with a new DOT 4 fluid, and reprogram the controller. They told me to save receipts so that when it gets to be part of the recall, I can try for a refund. Can we do something so that this problem does not kill someone? The brakes go out or fail terribly without warning, and I am thankful I was driving and not my young daughter, who would not have been able to control and stop the car.

Service Brakes, Hydraulic
Filed Sep 12, 2023145,000 milesNV

The contact owns a 2010 Ford Fusion. The contact stated while driving 65 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to respond as needed with the brake pedal depressed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Service Brakes
Filed Sep 8, 2023UT

I had a short ABS event, as in the ABS system activated for a few seconds while I was driving. About 3-5 minutes later, I arrived at my destination, and turned off the car. 3 minutes later, I started the car & began to drive, and about 200-300 yards later the car made a warning sound and the majority of the warning lights on the dashboard lit up. I gently applied the brake and found it to be "mushy". I ended up having to apply significant force and push the brake nearly to the floor and the car very slowly decelerated. I parked & turned off the car & checked the brake fluid level which was fine. I saw nothing visibly wrong, so I started the car again and the exact same scenario repeated itself. I was able to park the car again & have it towed to a ford service center. They have confirmed that the ABS system has failed. Because this matches the description of the ABS recall for 2010 Ford Fusions, I believe it is the exact same faulty part and that my car should have been part of the recall. I plan to hold on to the component so it will be available for inspection. Of note, this exact same failure happened to my car once before, in 2015. I had an ABS event, then parked briefly, then my brakes failed in exactly the same manner. However after I stopped the car & parked it overnight that time, the car resumed normal operation. The following day, I took the car to the local ford service center who claimed there were no error codes present and that nothing had gone wrong with the ca

Service Brakes
Filed Sep 6, 2023SC

While driving went to stop and brakes did not work. Put the petal to the floor and all the ABS lights came on. Took it to a brake specialist and they said all the components of the brakes are good but something in the electrical or computer system is causing them to not work. There is a recall on this issue on the non hybrid version of this vehicle. The hybrid needs to be inculded.

Service BrakesCrash
Filed Aug 30, 2023IL

After a hard braking incident, my cars brakes are spongy and abs doesn't work anymore.

Service BrakesCrash
Filed Aug 17, 2023OH

When driving my brake system (ABS) lit up on the dash and I had to put additional force on the brakes in order to stop. There was no warning that occurred prior to the dash warning coming on. I took the car to Krieger Ford service department and they could not locate any issue with the brake system. They released the car back to me and it remained parked for 3 days. On the 4th day I tried to drive the car and the same alerts happened again. I took the car back to Ford and later they found that the ABS module and applicable parts had failed. When I asked about the recall, the service center said there were no recalls available for my car.

Engine
Filed Aug 16, 2023TX

ABS module. Potential safety risk. Huge lawsuit waiting to happen.

Steering
Filed Aug 11, 2023NV

Power Steering Failure- With warning lamps initiated after driving forward. I own a 2010 Ford Fusion with only 58k miles. Never had a problem before- - Incident 1- While getting in the vehicle on a straight path after starting the car and going forward the cars “Power Steering Failure” lamp turns on and there is no turning or moving on the steering wheel other than going forward. The electric power steering completely locks up and you can’t turn the wheel which is a definite safety hazard and can put me in a position where I might have to swerve or move over- Both Safety being stuck on the roadway and being stuck only to go forward and back. - I see there was a recall on 2011 through 2013 Ford Fusions for the Power Steering Electric rack and pinion but not 2010 models. Why is this not on the same recall- I researched the Power Steering replacement and its the same 2010-2013- Same part to change out. I strongly believe since its the same issue as I read others had to replace on the recall that 2010 should be included in this recall based on this is the same electric Power Steering in those recalled models and year. We have to take it to the dealership tomorrow because its an electric power steering issue and they said it wasn’t included in the recall but they know about the problem. The vehicle has to be towed to the dealership and the only movement is forward and reverse when this Power Steering Failure occurs.

Service Brakes, Hydraulic
Filed Aug 11, 2023190,000 milesAL

The contact owns a 2010 Ford Fusion. The contact stated that while having routine brake service on the vehicle, the independent mechanic became aware that the brake lines were not bleeding. The contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and the contact was referred to the dealer for assistance. The dealer was contacted and stated that the VIN was not included in the recall. The contact was then referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and stated that that the VIN was not included in the recall, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 190,000.

Steering
Filed Jul 31, 2023102,000 milesUT

The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the power steering assist fault message was displayed. The contact stated that while attempting to turn the steering wheel the power steering assist had failed. The contact turned off and restarted the vehicle and the power steering regained functionality. The contact stated that the failure had been intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 102,000.

Service Brakes, Hydraulic
Filed Jul 28, 2023110,000 milesMD

The contact’s mother owns a 2010 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed but the vehicle failed to stop in a reasonable amount of time. Additionally, after starting the vehicle and shifting into drive or reverse, when the brake pedal was depressed, the vehicle failed to stop as needed. The contact stated that after turning off and restarting the vehicle, the brakes operated as designed. The vehicle was taken to an independent mechanic and was test driven however, while depressing the brake pedal the vehicle coasted to a stop. The vehicle was diagnosed, and it was determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic and the contact was informed that the failure could be related to the ABS. The vehicle was not repaired. Additionally, the contact stated that the vehicle was unsafe to drive and was concerned for her safety and that she had to prepare to stop the vehicle by placing a hand on the parking brake should the vehicle fail to stop. The ABS warning light was intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and the contac

Service Brakes, Hydraulic
Filed Jul 28, 2023208,000 milesMI

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking with the check engine warning light illuminated. The failure caused the rear passenger's side tire to blow out. The vehicle was taken to an independent mechanic, who replaced the rear passenger's side tire, brake pads, calibers, and rotors; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was approximately 208,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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