2010 Ford Fusion complaints

67 YEAR OLD FEMALE DROVE TO DOCTORS OFFICE, PARKED AND WENT INSIDE. NO PROBLEMS AT ALL. WHEN SHE TRIED TO LEAVE THE POWER STEERING NOTIFICATION CAME ON AND SHE COULD NOT TURN THE STEERING WHEEL. SHE NEEDED ASSISTANCE GETTING THE CAR HOME. DEALERSHIP. WAS CONTACTED AND WITHOUT SEEING THE VEHICLE QUOTED A PRICE OF REPAIR TO BE $1800+. THE PROBLEM APPEARS TO BE THE SAME AS THE ONE FORCING THE RECALL OF THE 2011 MODEL FUSION. IT WAS WRITTEN THAT A RESET CODE IN THE ELECTRONIC CONTROL UNIT BOX COULD SOLVE THE PROBLEM. IF FORD KNOWS THE PROBLEM IS DANGERIOUS A RECALL OF THE 2010 FUSION SHOULD HAVE BEEN DONE TWO YEARS AGO. ALSO HAVE A VIN # PROBLEM. I ENTERED THE NUMBER AS WRITTEN ON REGISTRATION AND WAS TOLD IT WAS NOT VALID. WENT TO CAR FOUND THE EXACT SAME VIN AND AGAIN IT SAID IT WAS NOT VALID. YOU CAN RUN MY LICENSE PLATE AND IT COMES BACK ON THE RIGHT VEHICLE. AGAIN, CAR WAS FINE WHEN PARKED, BUT PROBLEM OCCURRED WHEN STARTED AND ATTEMPTING TO BACK UP. IF IT WENT OUT AT NORMAL SPEED ON THE COUNTY ROAD TO MY HOME SHE COULD WELL HAVE GONE OVER AN EMBANKMENT.

TOOK MY CAR IN FOR THE FUEL TANK RECALL. THE DEALER REPLACED THE PURGE VALVE AND SAID THEY INSPECTED MY TANK, WHICH WAS GOOD. I WAS NOT ABLE TO FILL MY TANK FULL UNTIL 5 WEEKS LATER AND WHEN I DID I WENT STRAIGHT HOME AND SMELLED GAS VERY STRONGLY. MY CAR WAS PARKED FOR ABOUT AN HOUR AND A HALF WHEN I NOTICED A HUGE PUDDLE UNDER IT WHICH TURNED OUT TO BE GAS. IT LEAKED A QUARTER TANK OUT! I IMMEDIATELY CALLED THE DEALER AND THEY TOLD ME THEY COULDN'T GET ME IN UNTIL THURSDAY, THIS WAS MONDAY. THE CAR SAT UNTIL THEN. I DROVE IT TO THE DEALER THURSDAY. THEY SUBMITTED PAPER WORK AND PICTURES TO FORD. FRIDAY THEY HEARD BACK FROM FORD STATING THEY NEEDED TO DROP THE TANK TO TAKE BETTER PICTURES. THE DEALERSHIP WAS NOT ABLE TO DO THIS UNTIL MONDAY. MONDAY CAME, TUESDAY STILL NO WORD, AND FINALLY ON WEDNESDAY I GET WORD SAYING THAT FORD DENIED THE RECALL AND ARE NOT PAYING FOR IT. THE WHOLE POINT OF THE RECALL WAS THAT THE PURGE VALVE IN THE CANISTER WAS BUILDING UP PRESSURE AND CRACKING TANKS. BUT THEY DENIED IT. I CALLED FORD'S CUSTOMER LINE AND WAS CONNECTED TO A VERY RUDE MAN NAMED RYAN WHO ACTED LIKE I KNOW ABSOLUTELY NOTHING ABOUT CARS WHEN IN FACT I HAVE WORKED ON (SPECIFICALLY FORD) CARS FOR OVER 20 YEARS. HE REFUSED TO LET ME SPEAK TO A SUPERVISOR AND THEN PROCEEDED TO TELL ME THAT THE SUPERVISOR WOULD TELL ME THE SAME AS HE DID. I AM VERY UPSET. MY CAR IS NOT FIXED FROM THE RECALL AND THEY WANT ME TO PAY $1000 FOR A NEW TANK THAT CRACKED AT THE SEAL FROM THEIR FAULTY PART.

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE CONTACT STARTED THE IGNITION, THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ALSO SEIZED. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY AT 650-366-5744 (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 15V793000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 16V384000 (AIR BAGS).

WHEN I STARTED MY FORD FUSION 2010 IN MY GARAGE A WARNING APPEARED POWER STEERING ASSIST FAULT. I COULD NOT STEER THE CAR AT ALL. TURNED THE CAR OFF AND RESTARTED SAME MESSAGE AND NOT ABLE TO STEER AT ALL. NEXT START WORKED. DROVE THE CAR ABOUT A MILE. CAR RESTED. RESTARTED THE CAR IN PARKING LOT AND SAME MESSAGE AND NO STEERING. TRIED A COUPLE OF TIMES EVENTUALLY WORKED. I CONSIDER THE CAR COMPLETELY UNSAFE AND UNRELIABLE AT THIS POINT IN TIME. I WAS VERY SURPRISED WHEN I READ ON LINE THAT THE FORD FUSION 2011 HAS BEEN RECALLED FOR THIS REASON AND THE 2010 HAS NOT EVEN THOUGH THERE WERE MORE INCIDENTS REPORTED IN THE 2010.

DOOR HANDLE ESPECIALLY DRIVERS INSIDE LATCH HAS BROKE TWICE LEAVING ME UNABLE TO EXIT THE CAR. ALSO WILL NOT ALLOW YOU TO LOCK THE CAR. HAPPEN IN 2015 AND NOW 2018.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF HOOPESTON (217-283-7729, LOCATED AT 623 S DIXIE HWY, HOOPESTON, IL 60942) WHERE THE TECHNICIAN REPLACED THE STEERING GEAR ASSEMBLY AND REPROGRAMMED THE STEERING GEAR CONTROL MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,599. *TT*JB

CAR HAS POWER STEERING ASSIST FAULT AND IS MANUAL STEERING NOW. DRIVER IS ALMOST 80 AND CAN NOT DRIVE NOW DUE TO THIS. TOO HARD TO TURN WHEEL. EITHER HE DRIVES OR A WOMAN WITH A CHILD DRIVES IT. EITHER WAY IT IS DANGEROUS BECAUSE IT IS TOO HARD TO STEER. FAULT HAS COME UP NUMEROUS TIMES BUT WOULD GO AWAY BY RESTARTING THE CAR BUT WILL NOT GO AWAY THIS TIME. MULTIPLE YEARS OF THIS MODEL HAVE BEEN RECALLED DUE TO THIS ISSUE BUT THIS YEAR OF THE SAME CAR WITH THE SAME POWER STEERING ASSIST FAULT HAS NOT BEEN RECALLED. DEALER WANTS TO CHARGE 1800.00 TO REPAIR WHEN THIS YEAR SHOULD HAVE BEEN RECALLED TOO SINCE IT IS THE SAME ISSUE THAT CAUSED A RECALL FOR OTHER YEARS OF THE SAME CAR. THE POWER STEERING ASSIST FAULT HAS ALWAYS COME UP WHEN DRIVING THE VEHICLE WHICH IS DANGEROUS

WHILE DRIVING I RECEIVED A MESSAGE ON MY DASH STATING THAT THERE WAS A POWER STEERING FAILURE. SINCE THAT MESSAGE I'VE HAD NO POWER STEERING. SINCE I'VE CONTINUED DRIVING IT, AFTER BEING ASSURED THAT WAS OKAY TO DO, MY VEHICLE HAS BEGUN MAKING A GRINDING NOISE. ADDITIONALLY WHEN I'M CORRECTING THE STEERING RIGHT AND NEED TO CENTER OR BEGIN TO CORRECT LEFT THE VEHICLE NOW JERKS IN THAT DIRECTION WHEN CORRECTING THE POSITIONING. DOES NOT FEEL SAFE TO DRIVE AND MY BACK IS SORE, AND I'M OVER THIS VEHICLE. IF THEY RECALLED THE 2011 THAT USES THE SAME STEERING SYSTEM AS THE 2010, WHY THE DEBATE? THIS SHOULD HAVE BEEN RECALLED YEARS AGO. I WOULD NEVER FEEL SECURE PURCHASING A FORD AFTER THIS EXPERIENCE.

WAS DRIVING AND THE STEERING LOCKED UP. THERE A KNOWN FACTORY RECALL BECAUSE FORD MESSED UP SOMEWHERE WITH THE STEERING FROM THE FACTORY. I NEED MY CAR REPLACED.

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND EXHAUST MANIFOLD ISSUES. *LD THE CONSUMER STATED THE ENGINE WAS REPLACED TWICE, THE POWER STEERING AND VARIOUS SENSORS WERE REPLACED TWICE AS WELL. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE. *JS

TAKATA RECALL. STATIONARY VEHICLE. POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER, TURNED ON AND IT WORKED PERFECTLY. AGAIN IN STATIONARY VEHICLE, STARTED ENGINE AND POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER , TURNED ON ENGINES AND IT WORKED PERFECTLY. I DECIDED THAT THIS WAS A MAJOR SAFETY ISSUE AND DROVE TO FORD DEALER. MESSAGE ON SCREEN WAS 'POWER STEERING ASSIST FAULT' BOTH TIMES. THEY GAVE ME AN ESTIMATE FOR $2600 + TO REPLACE LOWER CONTROL ARMS AND RACK AND PINION ASSEMBLY WITH NO MENTION OF ANY REPAIR OR REPLACEMENT OF POWER STEERING ASSEMBLY. AND FORD HAS A RECALL OUT FOR 2011 AND 2012 FUSIONS WITH THE EXACT SAME POWER STEERING ASSEMBLY, HAVING THE EXACT SAME PROBLEMS.

MY SON'S POWER STEERING FAILED WHILE HE WAS DRIVING AND WENT OUT COMPLETELY. LUCKILY HE HAD JUST EXITED THE HIGHWAY. SERVICE POWER STEERING COMES UP ON THE SCREEN. IT'S A 2010 FORD FUSION AND I HEARD RECALLS ONLY FOR 2011 AND 2012 FORD FUSIONS BUT THAT DOESN'T MAKE SENSE BECAUSE IT'S THE EXACT SAME ISSUE WITH THE 2010 FORD FUSION. MY SON COULD HAVE GOTTEN HURT BADLY.

THE VEHICLE WILL, WITHOUT WARNING, LOSE POWER STEERING CAPABILITY AND THIS HAS ALMOST CAUSED AN ACCIDENT. I'M AWARE THE 2011 FUSION HAD THE SAME ISSUE BUT WAS PROVIDED A RECALL, BUT THE 2010 WAS NOT, THIS NEEDS TO BE EXTENDED TO COVER 2010'S. MY VEHICLE ONLY HAS 130K MILES ON IT AND THIS SHOULD NOT BE FAILING IN A WAY THAT COULD CAUSE A FATALITY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (SHOTTENKIRK SUPERSTORE, 309 S GEAR AVE, WEST BURLINGTON, IA 52655, (319) 758-5900) AND WAS INFORMED TO CALL THE LOCAL DEALER IN TEXAS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000. *DT *JS

TAKATA RECALL IT HAS OVER 24 MONTHS SINCE THE RECALL CAME OUT AND YET I HAVE ONLY RECEIVED ONE NOTIFICATION BY MAIL AND THAT WAS TO TELL ME THAT I HAD A RECALL ON MY AIRBAG. I FEEL UNSAFE DRIVING MY VEHICLE AND THE LACK OF PARTS HAS MADE MY VEHICLE PRETTY USELESS IF I WAS TO GET INTO A CAR ACCIDENT. THERE NEEDS TO BE SOME ACCOUNTABILITY WITH FORD AND PUSHING THOSE PARTS DOWN TO THE LOCAL DEALERSHIP THAT WAY OTHER PEOPLE CARS CAN GET FIX.

ON SEPTEMBER 15, 2018 I STARTED MY VEHICLE AND AN ALARM CAME ON STATING "POWER STEERING ASSIST SENSOR" SOMETHING LIKE THAT APPEARED. MY VEHICLE WOULD NOT ALLOW ME TO MOVE THE STEERING WHEEL. I TURNED OFF THE VEHICLE WAITED 5 MIN. TURNED IT BACK ON THE ALARM WENT OFF AND I COULD MOVE THE WHEEL TO THE LEFT AND RIGHT. I WENT TO THE DEALERSHIP TO CHECK FOR RECALL AND NOTHING SHOWED UP. NOW, I AM AFRAID THIS MAY HAPPEN AGAIN WHILE PARKED OR AS I AM DRIVING. THEREFORE, I AM SERIOUSLY THINKING OF BUYING ANOTHER VEHICLE. I AM NOT FINANCIALLY ABLE TO PURCHASE ANOTHER VEHICLE. THIS IS VERY UNSETTLING EVERY TIME I TURN ON THE VEHICLE OR AS I AM DRIVING I AM NOT SURE WHAT TO EXPECT. I DON'T FEEL SAFE.

WHILE PARKED AND STARTING MY CAR, A MESSAGE THAT THERE IS A "POWER ASSIST STEERING FAULT" APPEARS. THIS APPEARS ON EVERY START AND DOES NOT GO AWAY. STEERING IS NOW FAR TO STIFF TO DRIVE SAFELY. IT HAS NOT BEEN REPAIRED AT THIS MOMENT, BUT RESEARCH INTO THE ISSUE APPEARS WIDESPREAD WITH FORD'S EPAS SYSTEM AND COME WITH PROHIBITIVE REPAIR COSTS VERSUS CARS WITH THE OLDER SYSTEM. THAT FORD ALREADY RECALLED SEVERAL MODEL YEARS PROVES THEY KNOW OF THE ISSUE, BUT HAVE YET TO INCLUDE 2010 MODELS.

ON A STREET ROAD WHILE DRIVING THE STEERING WHEEL LOCKED. ERROR MESSAGE: STEERING ASSIST DEFAULT CAME ON. NO ACCIDENT BUT THE CAR HAS BEEN SOWN SINCE FRIDAY AS I AM AFRAID TO DRIVE WITH THE STEERING WHEEL LOCKED. I WOULD LIKE A RESOLUTION. MAKING PAYMENTS ON THE CAR.

ABOUT A WEEK AGO, I GOT THE STABILITY SYSTEM CODE A FEW TIMES WHEN I WOULD START THE CAR. I WOULD TURN THE CAR OFF, THEN BACK ON AND IT WOULD RESET AND BE NORMALLY DRIVABLE. AFTER THE SECOND OR THIRD TIME, I NOTICED THAT THERE WASN'T POWER STEERING WHEN I FIRST TURNED ON THE CAR, AND IF I TRIED TO TURN THE WHEELS, THE STABILITY CONTROL LIGHT WOULD COME ON. THEN THE POWER STEERING ASSIST LIGHT STARTED COMING ON FIRST AND IF I DIDN'T DO ANYTHING EXCEPT TURN OFF AND RESTART THE CAR THE CODE WOULD CLEAR AND I COULD DRIVE. YESTERDAY (15 SEP 2018) THE POWER STEERING SYSTEM FAILED AND WON'T COME BACK ON. WE DROVE IT, WITHOUT POWER STEERING, TO THE DEALERSHIP AND THEY SAID IT WAS NOT CURRENTLY COVERED BY THE RECALL.

TAKATA RECALL

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED SEVERAL TIMES. IN ADDITION, THE CHECK ENGINE, ABS, TRACTION CONTROL, AND EPS WARNING INDICATORS RANDOMLY FLASHED. THE CONTACT, A MECHANIC, CHECKED FOR A DIAGNOSTIC TROUBLE CODE, WHICH INDICATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL ANGLE SENSOR EITHER OPENING OR SHORTING OUT. THE CODE ALSO INDICATED THAT THERE WAS A CONNECTION FAILURE AND THE ABS MODULE MAY BE FAULTY. HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY EPS AND BRAKE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, (856) 627-8400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE SHOWED INTERMITTENT "SERVICE ADVANCETRAK" LIGHT AND WOULD INTERMITTENTLY GO INTO FULL ABS MODE AT LOW SPEED ON SMOOTH, DRY PAVEMENT. THE ABS PART OF THE PROBLEM CAUSED US TO MISS SEVERAL TURNS FOR LACK OF EFFECTIVE BRAKING AND, AT LEAST ONCE, TO END UP FOUR FEET PAST A STOP SIGN AND INTO THE CROSSING LANE OF TRAFFIC. THE FORD DEALER REPLACED THE L/R ABS SENSOR TWICE BUT THE PROBLEM RECURRED 9 MONTHS AND THEN 3 MONTHS LATER. THE THIRD TIME, WE TOOK THE VEHICLE TO AN INDEPENDENT SHOP WHERE I WAS ABLE TO PERSONALLY OBSERVE THE FINAL AND CORRECT DIAGNOSIS AND REPAIR OF THE PROBLEM. THERE WAS A BUILDUP OF RUST AND SCALE ON THE SENSOR MOUNTING POINT WHICH HAD GRADUALLY FORCED THE PLASTIC SENSOR FURTHER AND FURTHER FROM NOTCHED SENDER WHEEL UNTIL, EVENTUALLY, THE SENSOR BECAME INTERMITTENT. THE COMPUTER APPARENTLY INTERPRETED THIS AS A LOCKED WHEEL AND THEN WENT INTO FULL ABS MODE. THAT'S WHAT THE REAL MECHANIC SAID, ANYWAY, AND HIS REPAIR HAS WORKED FINE FOR ABOUT FOUR MONTHS NOW (THE R/H SENSOR ALSO WENT INTERMITTENT FOR THE SAME REASON ABOUT TWO MONTHS AGO AND WAS ALSO SUCCESSFULLY REPAIRED BY CLEANING UP THE MOUNT AND REINSTALLING THE ORIGINAL 2010 SENSOR). THE FORD DEALER'S MECHANIC APPARENTLY NEVER CLEANED UP THE SURFACE OF THE MOUNT ON EITHER OF HIS REPAIRS. JUST TORQUING DOWN THE NEW SENSOR WAS EVIDENTLY ENOUGH TO MAKE IT WORK FOR A WHILE. THIS WOULD NOT BE WORTH BOTHERING YOU OVER BUT FOR THE RANDOM ABS PART WHICH COULD HAVE CAUSED US TO BE IN A PRETTY SERIOUS ACCID

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN MANUFACTURER RECALL CAMPAIGN NUMBER: 11S23; HOWEVER, THE MANUFACTURER INDICATED THAT THE STATUTE FOR THE RECALL CAMPAIGN HAD EXPIRED AND THE VEHICLE OWNER'S REQUEST EXCEEDED A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THREE STUDS FRACTURED ON THE FRONT DRIVER'S SIDE WHEEL AND ONE STUD FRACTURED ON THE FRONT PASSENGER SIDE WHEEL. THE DEALER (DCH FORD OF THOUSAND OAKS, 3810 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, 805-497-2711) STATED THAT THE RECALL REPAIR WAS PERFORMED ON JANUARY 27, 2012; HOWEVER, THE CONTACT REPORTED THAT THE REMEDY FAILED. THE DEALER AND THE MANUFACTURER DID NOT MENTION IF THE RECALLED OEM STUDS WERE REPLACED WITH NEWLY DESIGNED OEM STUDS. THE VEHICLE WAS NOT REPAIRED AND REMAINED WITH THE DEALER. THE DEALER STATED THAT FOUR STUDS NEEDED TO BE REPLACED ON THE FRONT DRIVER'S SIDE TIRE WHEEL. THE APPROXIMATE FAILURE MILEAGE WAS 32,954. THE VIN WAS NOT AVAILABLE.

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR PASSENGER SIDE AIRBAG SAFETY RECALL.*LD *JS

I AM TRYING TO FIND WHEN WILL THE PART FOR THE RECALL WILL BE AVAILABLE? WE ARE NOW GOING ON 3 YEARS!!

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WHEEL SENSOR FAILED AND THE BRAKE BOOSTER, BRAKES, AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

TRANSMISSION SLIPPING AND ENGINE RACING

RECEIVED RECALL LETTER DATED JANUARY 11, 2018 AND 8 MONTHS LATER THERE HAS BEEN NO FOLLOW UP WITH A SOLUTION, NO UPDATES, NO INFO. THIS IS UNACCEPTABLE WITH A RECALL DUE TO A DEFECT THAT MAY CAUSE HARM, INJURY, OR DEATH IN THE CASE OF AN ACCIDENT.

RECALL #16V384 FOR MY CAR HAS NOT BEEN REMEDIED. CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT.

I TOOK MY 2010 FORD FUSION TO ONE OF MY LOCAL FORD DEALERSHIPS FOR ELECTRONIC THROTTLE BODY ISSUE. I WAS CHARGED FOR $450 FOR THE MANUFACTURED RECALL/INVESTIGATION, WHEN IT IS SUPPOSED TO BE FREE. PLEASE FIND MY BILL ATTACHED IN DOCUMENTATION. THANKS

I BOUGHT THIS VEHICLE A WEEK AGO FROM A WELL KNOWN DEALERSHIP. I WAS TOLD THE CAR WAS TESTED AND HAD NO MECHANICAL PROBLEMS. IT HAD CLEAN CARFAX AND ONE OWNER. AFTER HAVING THE CAR A FEW DAYS THE ENGINE LIGHT CAME ON AND THE CAR STARTED SURGING AND I LOST ACCELERARTION AND ABILITY TO KEEP CAR ON THE ROAD. I BARELY MADE IT HOME AND AM FEARFUL TO DRIVE IT. I THINK THERE IS A PROBLEM WITH THE GAS TANK OR SIMILAR COMPONENT. THE DEALER SAID IT WAS SOLD AS IS SO NOW I HAVE TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN DETECTED AND FIXED. I AM SEEING OTHER OWNERS OF THIS VEHICLE HAVING SAME ISSUES. FORD NEEDS TO ISSUE A RECALL FOR THIS. SOMEONE IS GOING TO GET SERIOUSLY HURT. I GET DIALYSIS 3 TIMES WEEKLY AND THOUGHT THIS CAR WOULD BE RELIABLE. NOW I WILL BE PAYING FOR REPAIRS.

TAKATA RECALL. I AM IN A RENTAL CAR PROVIDED BY FORD MOTOR COMPANY THROUGH ENTERPRISE RENTAL CAR, BUT AM INCURRING ADDITIONAL EXPENSES AS A RESULT. MY GAS MILEAGE IS SIGNIFICANTLY LESS THAN I GOT IN THE FUSION, AND WHENEVER I DRIVE ON TOLL ROADS, I AM CHARGED A $3.95 CONVENIENCE FEE FROM ENTERPRISE RENTAL CAR. I FOUND OUT FROM ANOTHER SOURCE OTHER THAN FORD THAT I MAY BE ENTITLED TO UP TO $500 IN REIMBURSEMENTS FOR ADDITIONAL EXPENSES YET FORD HAS NOT INFORMED ME AS TO HOW TO FILE FOR THESE REIMBURSEMENTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2018. THE DEALER (JONES-WEST FORD, 3600 KIETZKE LN, RENO, NV 89502) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED FERRARIO AUTO TEAM AT 855-468-5337 (LOCATED AT 2472 CORNING RD, ELMIRA, NY 14903) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL PACKER FORD WEST PALM BEACH AT (561) 689-6550 (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *JS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD SOUTH FORT WORTH AT (817) 522-3225 (LOCATED AT 5300 CAMPUS DR, FORT WORTH, TX 76119) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: MY DAUGHTER WAS DRIVING HER 2010 FORD FUSION WHEN THE STEERING WHEEL SEEMINGLY LOCKED UP. SHE WAS ON THE FREEWAY AND NEARLY WRECKED IN PANIC. LUCKILY IT DID LOOSEN ENOUGH FOR HER TO GET OFF OF THE HIGHWAY. THIS COULD HAVE BEEN A TERRIBLE SITUATION.

POWER STEERING ASSIST FAULT. PASSENGER BAG FAULT. AND SERVICE ADVANCETRACK. I WENT TO START MY CAR LATER IN THE AFTERNOON AND THE CAR WILL NOT STEER. A WARNING APPEARED THE DAY BEFORE AND I SHUT THE VEHICLE OFF AND IT WAS FINE BUT NOW WON'T DO SO.

TAKATA RECALL, ON 8-20-18, I COULD NOT TURN THE WHEEL TO MY CARD, A DISPLAY CAME UP ON THE DASH AND IT SAID POWER STEERING ASSAULT FAIL. I COULD NOT TURN THE WHEEL, I TURNED CAR AND LEFT IT WHERE IT WAS. I CALLED FORD THEY SAID TO BRING IT IN TO BE EVALUATED. THEY CHARGED ME $140.00 TO EVALUATE AND I TOLD THEM THERE HAVE BEEN MORE COMPALINTS, THEY SAID THEY ARE NOT AWARE OF ANY RECALLS ON THE POWER STEERING. THEY TOLD ME IT IS FAILING AND I WOULD HAVE TO PAY $2300.00 TO GET IT FIXED, THIS IS NOT NORMAL THEY SAID. I HAVE A 19 YEAR HONDA AND THE POWER STEERING HAS NOT FAILED OR HAS ANY PROBLEMS. I DO NOT BELIEVE I SHOULD HAVE TO PAY TO FIX SOMETHING LIKE THIS AND TO BE TOLD THEY ARE NOT AWARE WHEN THERE IS REPORTS AND DOCUMENTED REPORTS OF POWERS STEERING ASSAULT FAILING . HOW DO I HAVE FORD FIX THIS THIS IS A HAZARD TO DRIVE THE CAR. THEY HAVE NOT GIVEN ME A REPORT DUE TO THE CAR IS AT FORD TILL THE AIR BAG IS FIXED.. I STILL DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE POWER STEERING IS FAILING. I OWE MORE THAN THE CAR IS WORTH. HOW DO I GET HELP WITH THIS ISSUE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A LOSS OF ELECTRIC POWER STEERING ABILITY AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION WHILE DRIVING AT A LOW RATE OF SPEED. THE DEALER (RON CARTER FORD, 3005 FM 528 RD, ALVIN, TX 77511, (281) 331-8111) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ALSO INCLUDED THE VEHICLE IN THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SMITH CAIRNS FORD LINCOLN, 900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. ROMANO FORD (5431 N BURDICK STREET, FAYETTEVILLE, NY 13066) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 11/26/18*JB

TAKATA RECALL FORD RETAILER TOLD ME THEY CANNOT GET THE PARTS TO FIX THIS RECALL, AND DOES NOT KNOW WHEN THEY WILL BE ABLE TO GET THEM.

SERVICE SYSTEM TRACK WARNING APPEARED. GRINDING SOUND FROM AREA STEERING CONTROL. BROUGHT IN FOR SERVICE FOUND THAT THIS WAS RECALLED IN 2011 BUT NOT 2010 DUE TO KNOWN FAILURES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND DID NOT HAVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED HE EXPECTS THE REPAIR TO BE DONE BY OCTOBER 2018. UPDATED 01/29/18*JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

AFTER STARTING MY 2010 FORD FUSION THE STEERING LOCKED UP AND WOULD NOT TURN EITHER WAY. A WARNING MESSAGE POPPED UP " POWER STEERING ASSIST FAULT." I CALLED A LOCAL FORD DEALER WHO TOLD ME THEY DIDN'T HAVE TIME TO CHECK IT CALL BACK NEXT WEEK. ALSO CHARGE OVER $100 TO CHECK IT. THERE IS A RECALL ON 2011 AND ABOVE FOR THE SAME THING. I RESTARTED THE CAR AND EVERYTHING WAS OK FOR NOW. THIS IS VERY DANGEROUS TO THE PUBLIC. FIX IT FORD.

I WAS DRIVING AROUND 30-40 MPH ON CITY STREETS WHEN THE POWER STEERING WENT OUT AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON. STEERING THE CAR BECAME VERY DIFFICULT AT THAT TIME AND I HAD TO PULL INTO THE NEAREST PARKING LOT. I HAD TO CALL A TOW TRUCK AND HAVE THE CAR TOWED TO MY HOUSE BECAUSE I COULD NOT TURN THE CAR STEERING WHEEL TO DRIVE IT.