Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I WAS DRIVING TO WORK AND I WENT TO STOP AT A RED LIGHT AND THE BRAKES FAILED. MY CAR HAS BEEN AT THE DEALERSHIP FOR A FEW DAYS AND THEY HAVE REPLACED SEVERAL PARTS BUT THEY HAVE BEEN UNABLE TO REGAIN ANY BRAKES. I HAVEN'T HAD MY VEHICLE FOR 3 WEEKS BECAUSE NO ONE CAN FIGURE OUT THE ISSUE.
TAKADA AIRBAG RECALL- THIS HAS BEEN GOING ON FOR A FEW YEARS WITHOUT NOTICE OF HOW TO REPLACE THE DEFECTIVE AIRBAGS. I HAVE RECENTLY MOVED AND LOST THE PREVIOUS NOTICE. I AM DRIVING THE CAR TO AND FROM WORK DAILY AND FEEL I AM IN DANGER ON A DAILY BASIS THAT THE AIRBAGS ARE NOT REPLACED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. ONCE THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING (EPS) WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (292 N G ST, SAN BERNARDINO, CA 92410, (888)-379-7134) WHERE IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,504. *TT*JB
TL* THE CONTACT OWNS A 2010 FORD FUSION. INTERMITTENTLY, WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING FAULT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (CARRIAGE FORD, 908 LEWIS AND CLARK PKWY, E. CLARKSVILLE, IN) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 157,000. *TT*JB
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE "SERVICE POWER STEERING SOON" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT HAD TO STOP IN THE MIDDLE OF THE ROAD AND OTHER MOTORISTS PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,643.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF LAKE GENEVA (WEST 2542 INTERCHANGE NORTH, LAKE GENEVA, WISCONSIN 53147, (262) 248-6100) WAS MADE AWARE OF THE RECALL IN FEBRUARY AND MAY OF 2018. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. IN NOVEMBER OF 2018, THE DEALER STATED THAT PARTS WOULD BE ORDERED AND AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $2,300 AND REFERRED THE CONTACT TO THE MANUFACTURER FOR A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
"TAKATA RECALL" I CALLED WOODY ANDERSON FORD IN HUNTSVILLE, AL AND DID NOT GET A CALL BACK FOR INSPECTION AND SERVICE FOR MY 2010 FORD FUSION. IT TOOK ME TWO MORE CALLS TO GET SOMEBODY ON THE LINE. I FINALLY DID, HIS NAME IS [XXX], WHO TOLD ME THAT MY FRONT PASSENGER AIRBAG WAS IN RECALL. HE TOLD ME THAT I COULD STILL DRIVE MY CAR AS LONG AS I DID NOT HAVE ANYONE IN THE FRONT SEAT. I HAVE OLDER CHILDREN WHO RIDE IN THAT SEAT, 15 YEARS AND ABOVE. I ASKED HIM IF THE AIRBAG WOULD DEPLOY AND HE SAID NOT TO RISK IT. I ASKED IF I COULD GET A RENTAL CAR AND HE SAID SINCE IT WAS A PASSENGER AIRBAG THAT I COULD NOT BECAUSE THE CAR WAS STILL DRIVABLE WITHOUT ANY PASSENGERS. WHAT??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AT 128,000 MILES BOTH THE POWER ASSIST STEER FAULT AND SERVICE ADVANCETRAC ILLUMINATED WITHIN THE MESSAGE CENTER IN MY DASHBOARD. MY VEHICLE HAD BEEN SITTING FOR ABOUT 4 MONTHS AND HAD NOT BEEN DRIVEN BUT A COUPLE OF TIMES DURING THIS PERIOD. I NEEDED TO DRIVE IT DUE TO HAVING WORK DONE ON MY DAILY DRIVER. SO, I STARTED MY VEHICLE THE MORNING I INTENDED TO USE IT TO COMMUTE TO WORK AND THESE PROBLEMS SUDDENLY APPEARED. I WAS NOT IN MOTION AS I HAD JUST STARTED THE VEHICLE ON THE MORNING OF THE 18TH TO WARM UP PRIOR TO DRIVING IT TO WORK.
TAKATA RECALL REPLACEMENT AIRBAG INSTALLED BUT NOW DASH ABOVE PASSENGER AIRBAG IS SUNKEN ABOVE AIRBAG. OBVIOUSLY REPLACEMENT AIRBAG DOESN'T FIT PROPERLY.
UPON STARTING MY CAR, I DID NOT HAVE POWER STEERING. THE CAR WAS STATIONARY (THANK GOD) BUT WHEN ATTEMPTING TO DRIVE IT, IT WAS NEAR IMPOSSIBLE TO STEER. THE POWER ASSIST STEERING FAULT LIGHT WAS ON. I SHUT THE CAR OFF AS THE BOOK SUGGESTED BUT THE PROBLEM REMAINS THE SAME. I CAN NOT SAFELY DRIVE MY CAR THIS WAY.
MY CAR HAS A CAPLESS FUEL SYSTEM BUT MY CHECK ENGINE LIGHT KEEPS ILLUMINATING AFTER I FUEL UP AND STAYS ON. I HAVE HAD THE CODE THAT APPEARS TESTED AND ALWAYS COMES BACK AS A "MISSING OR LOOSE GAS CAP " WHICH CLEARLY IS IMMPOSSIBLE SINCE IT DOES NOT REQUIRE ONE, WHEN I CALLED MY FORD DEALERSHIP THEY INFORMED ME THAT THEY ARE AWARE OF A PROBLEM WITH IT BUT WOULD COST $700-1000 TO FIX THE ISSUE AND FORD WILL NOT ISSUE A RECALL. IT'S ALARMING THAT MY CHECK ENGINE LIGHT STAYS ON FOR A SILLY PROBLEM AND HAVE NO WAY OF TELLING IF SOMETHING ELSE IS GOING ON WITH THE CR SINCE THE LIGHT IS ALWAYS ON. I SHOULD NOT HAVE TO PAY UP TO $1,000 FOR A FORD FAULTY SYSTEM
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO CONWAY HEATON INC FORD (810 N 3RD STREET, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR HANDLE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,214.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. WHEN THE CONTACT RESTARTED THE ENGINE, THE POWER STEERING ASSIST RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE EVENTUALLY BECAME PERMANENT AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE TURNS. THE CONTACT ACTIVATED THE HAZARD LIGHTS WHILE DRIVING TO PREVENT A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 148,000. *TT *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MIKE CASTRUCCI FORD OF ALEXANDRIA INC, 7400 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.
TAKATA AIR BAGS RECALL WAS SENT TO ME IN EARLY 2016 REGARDING MY FRONT PASSENGER AIRBAG MAY EXPLODE WITH METAL PARTS PROJECTED TOWARD THE PASSENGER'S BODY. I HAVE NOT BEEN ABLE TO HAVE ANY PASSENGERS SIT IN THAT SEAT FOR GOING ON 3 YEARS, BUT I HAD DRIVEN PASSENGERS IN THAT SEAT FOR NEARLY 6 PLUS YEARS BEFORE KNOWING OF THE PROBLEM. VERY SCARY TO LEARN OF THIS RISK. I'M EXTREMELY UPSET WITH FORD MOTOR CORPORATION FOR NOT HAVING A "FIX" FOR MY SPECIFIC AUTOMOBILE AFTER ALL THIS TIME. THE PEOPLE AT OUR LOCAL FORD DEALER, MIKE BROWN FORD HAVE BEEN VERY GOOD & NICE, BUT THEY ARE IN A DIFFICULT POSITION SINCE THEY STATE THEY O NOT HAVE WHAT IS NEEDED TO REPLACE MY TAKATA AIRBAG. PLUS, WHEN THEY DO HAVE A "FIX" THE DEALER HAS TO MAKE THE REPLACEMENTS IN A SPECIFIC GOVERNMENT REGULATED ORDER. MY VEHICLE IS 10 PLUS YEARS OLD AND I CAN'T EVEN TRADE IT IN TO SOME OTHER AUTO MANUFACTURERS BECAUSE THEY CAN'T RESELL THE VEHICLE WITHOUT BEING ABLE TO FIX THE RECALL. I FEEL I'M STUCK WITH A VEHICLE THAT IS INCONVENIENT, AGING AND I'M HELPLESS AS A FORD CUSTOMER. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I RECOGNIZE THAT OTHER AUTO MANUFACTURES WERE ALSO AFFECTED BY TAKATA'S POOR QUALITY AND SAFETY STANDARDS. IT TOOK WAY TOO LONG TO NOTIFY HE PUBLIC AND WAY TOO LONG TO CORRECT THE TAKATA AIRBAG TRAGEDY. THIS IS THE THIRD DIFFERENT RECALL I'M HAD ON AUTO,. FORD MUST BE HELD ACCOUNTABLE FOR THEIR LACK OF QUALITY AND SAFETY. AND GO OUT OF BUSINESS IF THEY CAN NOT RAPIDLY PROVE THAT THEY CAN M
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (WEST HERR FORD LINCOLN OF AMHERST, 2600 MILLERSPORT HWY, GETZVILLE, NY 14068, 716-810-1319) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - FORD HAS FAILED TO MEET THE DEADLINE OF JUNE 30, 2018 FOR "SUFFICIENT SUPPLY AND REMEDY LAUNCH" FOR PRIORITY GROUP 9 (WHICH INCLUDES 2010 FORD FUSION IN ILLINOIS, WHICH IS ZONE B ACCORDING TO THE NHTSA'S WEBSITE) STATED IN PARAGRAPH 34 OF THE NHTSA'S THIRD AMENDMENT TO THE COORDINATED REMEDY ORDER (CRO). SPECIFICALLY, I CALLED MY FORD DEALER (WICKSTROM FORD (847) 381-8850) AND UNDERSTAND THAT NO REPLACEMENT PARTS FOR THE PASSENGER SIDE PSAN INFLATOR IS AVAILABLE TO REMEDY THE DEFECT. I HAVE DECIDED TO CONTACT NHTSA BECAUSE TAKATA HAS FILED BANKRUPTCY AND SENDS LEGAL NOTICES INTENDED TO LIMIT MY RIGHTS IN THE EVENT OF BODILY HARM, PROPERTY DAMAGE, OR ECONOMIC HARM AND -- THIS PAST WEEK -- FORD HAS SENT ME A LEGAL NOTICE IN A CLASS ACTION INTENDED TO LIMIT MY RIGHTS IN THE EVENT OF ECONOMIC HARM. NHTSA SHOULD TAKE STEPS TO PREVENT FORD AND TAKATA FROM TAKING AWAY CONSUMERS' LEGAL RIGHTS UNTIL THEY PROVIDE ADEQUATE REPLACEMENT PARTS FOR EVERY AFFECTED CONSUMER (I.E., NO TAKING AWAY RIGHTS UNLESS CONSUMERS FAIL TO TAKE REASONABLE STEPS TO AVOID THE HARM BY TAKING CARS TO DEALERS IN A TIMELY MANNER).
TAKATA RECALL. RECEIVED FIRST NOTICE FEBRUARY 2018. RECEIVED ANOTHER NOTICE DATED MAY 2018 SAYING PARTS WOULD BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. TODAY THE DEALER SAYS THE PART STILL ISN'T AVAILABLE.
TAKATA RECALL DUE TO INABILITY TO GET RECALL ISSUE ADDRESSED, I DEEMED IT TOO HAZARDOUS FOR MY DAUGHTER TO TAKE THE VEHICLE TO SCHOOL INCURRING MULTIPLE TRANSPORTATION EXPENSES
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WICKSTROM FORD AT (847) 381-8850 (LOCATED AT 600 W NORTHWEST HWY, BARRINGTON, IL 60010) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (GENE MESSER FORD LUBBOCK, 6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" I HAVE RECEIVED CALLS FROM FORD THAT THE PAST TO FIX MY CAR ARE READY BUT WHEN THE DEALER CALL FOR THE PARTS THEY ARE TOLD THAT THEY ARE AVAILABLE. THE DEALER PUT IN A RENT A CAR A WEEK AGO AND I PUT MY CAR IN MY GARAGE.I WOULD LIKE TO KNOW WHEN I CAN GET MY CAR FIXED. THIS STARTED WITH THE RECALL NOTICE 6/23/2014,
I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS. DRIVER SIDE DOOR CAN'T LOCK.
TAKATA RECALL. I AM STILL WAITING FOR MY FORD DEALER TO REMEDY THIS ISSUE. THE LAST TIME I CALLED THEM I WAS TOLD THAT THEY STILL DON'T HAVE THE PARTS AND WOULD NOT HAVE THEM UNTIL DECEMBER OR LATER. IN THE MEANTIME, I AM AFRAID TO TAKE PASSENGERS BECAUSE OF THE POTENTIAL DANGER.
AIRBAG SAFETY RECALL 16S26 I CONTACTED BEACH FORD IN MYRTLE BEACH REQUESTING RENTAL CAR 7/11/18, I CALLED FOR PARTS REPLACEMENT APPOINTMENT 11/12/18. NO PARTS ARE AVAILABLE, NO RENTAL CARS AVAILABLE.
I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.
TAKATA RECALL: AS INSTRUCTED BY THE WEBSITE HTTPS://WWW.NHTSA.GOV/RECALLS, IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. FORD MOTOR CO INFORMED US ABOUT THIS ISSUE IN JANUARY 2016. IT HAS BEEN ABOUT SIX MONTHS FROM TODAY, NOVEMBER 11 2018, SINCE WE WERE TOLD WE WOULD BE CONTACTED WHEN THE DEALERSHIP GETS THE PARTS FOR THIS REPAIR. ALMOST THREE YEARS LATER AND WE STILL HAVEN'T HEARD FROM THE DEALER OR FORD. WHAT CAN BE DONE?
TAKATA RECALL. I WAS FIRST NOTIFIED OF THE TAKATA RECALL IN FEBRUARY 2018. FORD TOLD ME THAT THEY WOULD BE REPLACING THE AIRBAG IN THE THIRD QUARTER OF 2018 WHICH WAS SEPTEMBER. WE ARE NOW INTO THE 4TH QUARTER OF 2018 AND NOTHING HAS BEEN DONE TO REPLACE THE AIRBAG. I WOULD LIKE TO KNOW WHY THEY ARE PLACING MY LIFE IN JEOPARDY BY TAKING SO LONG TO MANUFACTURE A REPLACEMENT AIRBAG.
TAKATA RECALL I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/18. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. ANOTHER PROBLEM WITH THIS CAR IS THAT IF I PARK ON MY DRIVEWAY AND IT RAINS WHEN I OPEN THE DRIVER DOOR I SEE WATER ALL AROUND THE DOOR JAMB.
TAKATA RECALL - I RECEIVED NOTICE OF THE RECALL IN AUGUST OF 2018. NO PARTS ARE AVAILABLE AT MY LOCAL DEALERSHIPS TO COMPLETE THE REMEDY, AND I AM TOLD THE PARTS WILL LIKELY NOT BE AVAILABLE BEFORE THE END OF THE YEAR. FORD SEEMS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 255-3100) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THERE WAS ALSO NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
I WAS DRIVE THROUGH LINE WITH MY FOOT ON THE BRAKE AND MY BRAKE PEDAL ALL OF THE SUDDEN WHEN ALL THE WAY TO THE FLOOR. I TRIED TO 'PUMP IT' AND IT STAYED FLOPPY. I PARKED MY CAR, SET MY E-BRAKE AND TURNED IT OFF. WHEN I RESTARTED IT, IT WORKED AGAIN. ONE WEEK LATER WHILE DRIVING APPROXIMATELY 35 MPH I WENT TO STOP AS I WAS APPROACHING TRAFFIC AND MY BRAKE COMPLETELY FAILED, GOING TO THE FLOOR ONCE AGAIN. I TRIED PUMPING IT AND IT WAS COMPLETE TO RESPONSE LESS. I PULLED MY E-BRAKE AND VEERED INTO A NEARBY PARKING LOT NARROWLY AVOIDING AN ACCIDENT. A MESSAGE ACROSS THE DASH READ 'BREAK SYSTEM FAILURE'. WE TOOK IT IN THE NEXT DAY, THE MESSAGE WAS GONE, ALL VISUAL COMPUTER CHECKS WERE FINE. THE MECHANIC KEPT IT SEVERAL DAYS AND PUT OVER 30 MILES ON IT WITHOUT AN ISSUE. I'M SCARED TO DRIVE IT NOW AS I HAVE READ THAT THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 68138, (402) 896-6000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIR BAGS WERE NOT REPLACED. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (ED WITTMEIER FORD LINCOLN, 2288 FOREST AVE, CHICO, CA 95928, 1-(530) 895-8181) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR THE PART FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT DISCUSSED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL: I HAVE WAITED TOO LONG FOR THE FIX!
TAKATA RECALL IS NOT AVAILABLE YET FOR ME TO GET.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BELL FORD, 1200 NJ-27, COLONIA, NJ 07067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT UPDATED 12/20/18*JB
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WORTHINGTON FORD (LOCATED AT 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS CONTACTED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE. IT WILL LOCK AND UNLOCK, HANDLE WILL MOVE, DOOR WILL NOT OPEN. I HAVE TO OPEN THE WINDOW AND USE THE HANDLE ON THE OUTSIDE OF THE CAR. THIS IS HAZARDOUS TO BE TRAPPED INSIDE OF MY CAR IN AN EMERGENCY.
TAKATA RECALL. FORD IN A NUMBER OF COMMUNICATION EXPRESSED THAT PARTS TO SATISFY THIS RECALL WOULD BE AVAILABLE DURING THE SECOND OR THIRD QUARTER OF 2018. IN A CONVERSATION WITH FORD CUSTOMER SERVICE, FORD ADVISED PARTS ARE NOT YET AVAILABLE AND NO CERTAINTY OF DELIVERY DATE. BELIEVE GOVERNMENT SHOULD REQUIRE FORD TO PROVIDE AN UPDATED STATUS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (DIERS FORD LINCOLN, 2445 N BROAD ST, FREMONT, NE 68025, 402-721-1471) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ABS MODULE SEEMS TO CAUSE RANDOM LOSS OF BRAKING -- VEHICLE STARTS BRAKING NORMALLY, THEN SUDDEN LOSS OF HYDRAULIC AND PEDAL GOES ALMOST TO FLOOR BEFORE SOME BRAKING RESUMES. IT'S A RELATIVELY INFREQUENT PROBLEM ( FOUR TIMES IN 6 MONTHS) WITH NO APPARENT TRIGGER, AND HAS HAPPENED WHEN PULLING STRAIGHT INTO A PARKING SPOT, STOPING FOR A STOPLIGHT, AND TURNING OFF OF A FREEWAY ONTO AN OFF-RAMP. WEATHER CONDITIONS DURING OCCURERENCES WERE DRY AND SUNNY TWICE, RAINING ONCE, AND OVERCAST AND ABOUT 50 DEG F ON THE MOST RECENT (OCT. 10, 2018) OCCASION. AN UNRELATED MATTER HAS TO DO WITH THEIR WHEEL LUG NUTS. THEY HAVE A TWO-PART CONSTRIUCTION, AND THE OUTER LAYER SWELLS SO THAT IT CANNOT BE SERVICED USING THE OEM TIRE CHANGING HARDWARE SUPPLIED WITH SPARE TIRE.
TAKATA RECALL HAVE ATTEMPTED TO HAVE SEVERAL FORD DEALERS PROVIDE RENTAL CAR UNTIL AIRBAGS ARE AVAILABLE. NONE WILL HELP
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LARRY H. MILLER SUPER FORD, 1340 SOUTH 500 WEST, SALT LAKE CITY, UT 84115) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT*JB CONSUMER STATED STEERING WAS AT FAULT. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND STATED THAT THE CONTACT WAS ADDED TO THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →