THE PASSENGER DOOR LATCH BROKE ON THE INSIDE MAKING THE LOCKING MECHANISM NOT WORK OR THE OUTSIDE LATCH . I HAVE SEEN A RECALL ON OTHER MODELS AND MAKES FOR THIS BUT NOT MINE .
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I KEEP HAVING A ERROR CODE COME UP ON MY DASH THAT SAYS ' POWER STEERING ASSIST FAULT !' MY CAR WHEEL WILL LOCK UP RANDOMLY ; RESULTING IN ME NOT BEING ABLE TO TURN THE WHEEL . I HAVE TO PARK, TURN OFF MY CAR AND TURN IT BACK ON . IT'S BEEN DOING THIS RANDOMLY ON AND OFF FOR THE PAST 6 MONTHS AND I AM AFRAID IT IS GOING TO ENDANGER MY LIFE AS WELL AS MY FAMILY'S IF I DO NOT GET TOO THE BOTTOM OF THIS . I'VE SEEN THERE WERE SIMILAR RECALLS WITH THE SAME MAKE MODEL BUT MY CAR YEAR WAS LEFT OUT OF THIS RECALL, NOT SURE WHY! ONLINE QUOTED FOR THIS REPAIR IS OVER $2000 AND IF THIS IS A MANUFACTURING FAULT IT NEEDS TO BE ADDRESSED .*DT
HAD NO POWER STEERING. HAD MULTIPLE FAULT LIGHTS ON DASH. THE FAULT LIGHTS WERE "POWER STEERING ASSIST DEFAULT" AND "ADVANCE TRAC." FUSION HAD 97,800 MILES. THE CAR WAS IMPOSSIBLE TO DRIVE. DID NOT DRIVE CAR FOR SEVERAL MONTHS SINCE I COULDN'T. POWER STEERING WENT OUT WHILE SHOPPING. FINALLY HAD A VERY COSTLY REPAIR DONE. THEY REPLACED THE GEAR ASSEMBLY. I UNDERSTAND THAT A RECALL WAS DONE ON OTHER FORD FUSION MODEL YEARS. WHY WAS A RECALL NOT DONE ON THE 2010?
OVER A DOZEN TIMES, BEGINNING MARCH 2021, WITH ABOUT 109000 MILES, THE BRAKING SYSTEM FAILS WITH NO WARNING WHILE DRIVING AND AT TIMES AT A STOP LIGHT (THE CHECK BRAKE/ ALL TRAC LIGHT AND CHIME COME ON, BUT IF THE RADIO IS ON, IT IS NOT HEARD). THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL OF THE WAY TO THE FLOOR TO REGAIN BRAKING POWER, BUT IN ALL OF THE INCIDENTS I WAS CAUGHT OFF GUARD, PUTTING MYSELF AND OTHER DRIVERS IN HARM'S WAY. ONCE THE CAR IS TURNED OFF, AND RESTARTED, ON MOST OCCASIONS THE BRAKES RETURN TO NORMAL FOR A WHILE (SOMETIMES, THIS HAS TO BE DONE MULTIPLE TIMES BEFORE THIS "FIX" WORKS). HOW CAN THIS HAZARD NOT BE ADDRESSED WITH ALMOST 200 COMPLAINTS? THANK YOU.
AFTER A BRAKING EVENT IN WHICH THE ABS SYSTEM IS ACTIVATED, THE PEDAL BECOMES SOFT/SPONGEY AND SINKS TO THE FLOOR MORE THAN IT USUALLY WOULD. THE CAR CAN STILL STOP, BUT IT REQUIRES A MUCH LARGER APPLICATION OF THE BRAKE PEDAL (75% PUSHED IN VS 30% FOR EXAMPLE). THIS HAS OCCURRED AT LEAST TWO TIMES IN THE PAST 6 MONTHS. ONE EVENT OCCURRED WHEN THE ABS ACTIVATED DUE TO ICE ON THE ROAD, THE SECOND EVENT OCCURRED DUE TO BRAKING WHILE HYDROPLANING (ABS WAS ACTIVATED). AFTER THE MOST RECENT EVENT IN WHICH THE BRAKE PEDAL BECAME SOFT, I WAS ABLE TO GET NORMAL BRAKE FUNCTIONALITY BY REPEATEDLY PRESSING THE PEDAL WHILE STATIONARY. THE PRESSURE DID NOT GRADUALLY BUILD IN THE PEDAL AS WOULD BE EXPECTED IF THERE WAS AIR IN THE LINE, IT WAS LIKE FLIPPING A SWITCH - ONE PRESS WAS SPONGEY AND THEN THE NEXT WAS NORMAL. I ALSO ATTEMPTED TO GET THE PEDAL BACK TO NORMAL BY BRAKING HEAVILY TO CAUSE THE ABS TO REENGAGE BUT THAT DID NOT FIX THE ISSUE. THERE IS CURRENTLY A RECALL FOR THIS EXACT ISSUE ON THIS EXACT CAR FOR THIS EXACT YEAR BUILT IN THE SAME FORD PLANT (MEXICO) BUT THIS SPECIFIC VIN IS NOT INCLUDED AS PART OF THE RECALL. I BELIEVE THAT THIS VEHICLE HAS A FAULTY ABS UNIT IN WHICH THE VALVES GET STUCK OPEN CAUSING THE FLUID TO CIRCLE THROUGH THE UNIT RATHER THAN APPLY THE BRAKES WHEN THEY ARE APPLIED. THIS ALSO EXPLAINS WHY THE PEDAL GOES BACK TO NORMAL - THERE IS NO AIR IN THE SYSTEM OR ANYTHING, THE VALVE IS GETTING STUCK OPEN AND THEN BECOMING UNSTUCK. THE RECALL NUMBER THAT I BELIE
DRIVING AT ABOUT 45 MILES AN HOUR MY STEERING ASSIST DECIDED TO GO OUT WITHOUT ANY WARNING. AS I WAS DRIVING A MESSAGE STATING POWER STEERING ASSIST FAULT CAME UP ON THE DASH. NOTICED IT BECAME EXTREMELY HARD TO TURN THE VEHICLE. I AM JUST GLAD I WAS THE ONE DRIVING AND NOT MY RECENTLY LICENSED SON. AFTER LOOKING UP THE ISSUE ONLINE I NOTICED IT SEEMS TO BE A REGULAR ISSUE WITH THESE CARS.
THE POWER TRAIN OR ELECTRIC MODULE IS OUT OR GOING OUT. THERE SHOWED TO BE A RECALL FOR THIS.
TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND RELATED A FAILURE EXPERIENCED TO THE RECALL. THE CONTACT'S SON WAS DRIVING AT 40 MPH, WHEN THERE WAS AN ABRUPT TRAFFIC STOP ON THE ROAD AHEAD AND HE DEPRESSED ON THE BRAKE PEDAL, BUT IT FAILED TO STOP COMPLETELY. THE CONTACT'S SON STEERED TO THE RIGHT TO AVOID HITTING THE VEHICLE IN FRONT BUT IT HIT THE REAR PASSENGER'S SIDE BUMPER. THE VEHICLE THEN SPUN INTO THE OPPOSITE SIDE OF THE TRAFFIC LANE AND HIT A TRAILER, THEN IT COLLIDED INTO THE CEMENT RAILING. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS RECEIVED ON THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.*DT - (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS DRIVING 55 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED SOME SCRATCHES ON HER FOREHEAD, BACK AND LEFT KNEE WAS INJURED, SHE DID SEEK MEDICAL ATTENTION AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED IMPOUND LOT. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED.THE CONTACT STATED AFTER THE ACCIDENT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*DT - (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO DAVID WILSON'S VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865) FOR THE RECALL REPAIR. UPON SERVICING THE RECALL, IT WAS DIAGNOSED WITH THE HECU UNIT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE ISSUE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
BREAKS CONTINUALLY HAVE TO BE PRESSED ALMOST TO THE FLOOR TO STOP, EVEN WITH BRAND NEW BREAKS INSTALLED. PULLED IN TO PARK AND WENT OVER SMALL POTHOLE, TRIED TO BRAKE BUT BREAKS DID NOT ENGAGE FOR A SECOND AND VEHICLE KEPT ROLLING. EVENTUALLY STOPPED BEFORE HITTING CAR IN FRONT OF ME. MECHANIC SAYS THE ABS VALVE IS STUCK OPEN AND IT SHOULD BE RECALLED BY FORD. FOR SOME REASON MY CAR WASN'T PART OF THE 2010 FORD FUSION RECALL FOR ABS BREAKS?
I HAVE A ADVANCE TRAC LIGHT AND POWER STEERING LIGHT I CURRENTLY DON'T HAVE AND POWER STEERING
''POWER STEERING ASSIST FAULT'. THE POWER STEERING IN MY VEHICLE WAS RENDERED COMPLETELY USELESS. FORTUNATELY THIS OCCURRED WHEN I STARTED MY CAR IN THE MORNING INSTEAD OF MID-DRIVE WHICH COULD HAVE BEEN CATASTROPHIC AS THE CAR IS ESSENTIALLY IMPOSSIBLE TO STEER EFFECTIVELY WITHOUT POWER STEERING.
STEERING QUIT WORKING , ALMOST WRECKING. THIS IS THE SECOND TIME ELECTRIC STEERING HAS FAILED ON THIS CAR. 2007, 08,09, 11, 12 HAVE HAD RECALLS FOR THE SAME ISSUE. THIS CAR WAS BUILT IN 2009 IT'S DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED, OVER 1600.00 REPAIR A COUPLE OF YEARS AGO
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND REQUIRED EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.*DT
ON TWO OCCASIONS THE CAR LOSS POWER FROM 60 DOWN TO 30 HAD TO PULL OVER AND SHUT THE CAR DOWN VERY SCARY SITUATION ON THE HIGHWAY . AFTER SRI 15 MINUTES OR SO THE CAR STARTED BACK UP .HAD FORD RUN A DIAGNOSTIC TEST AND SAID COULDN'T FIND ANYTHING WRONG. SECOND TIME DID THE SAME THING ABOUT SIX MONTHS LATER ANOTHER SCARY SITUATION SAFELY PULLED OVER AND WAITED 15 MINUTES AND CAR STARTED, WAS FINE FOR ANOTHER SIX MONTHS . ALSO HAD TWO SITUATIONS WHEN BRAKES DIDN'T WORK ABS LIGHTS CAME ON WITH OTHER LIGHTS PERTAINING TO BRAKES HAD TO PULL OVER AND SHUT CAR DOWN FOR AWHILE . TURN CAR ON AND THEY WERE FINE . AGAIN I WANT TO EMPHASIZE VERY SCARY SITUATION. DATES INCIDENTS OCCURRED 09/10/2019 AND 09/24/2020 ENGINE SHUT DOWN , BRAKES SITUATION 09/15/2020 AND AGAIN ON 04/04/2021.
I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGL
I HAVE OWNED THIS CAR *2010 FORD FUSION SEL* FOR 4000 MILES AND THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. IT SAYS THIS COULD BE UPWARDS OF 2000 DOLLARS. I JUST PURCHASED THIS VEHICLE. I'M AFRAID I WILL BE MID TURN AND IT WILL GO OUT AGAIN. I SEE THOUSANDS OF COMPLAINTS. WHY IS THIS NOT RECALLED? PEOPLE COULD DIE!!
DRIVING ON RAINY DAY, ON A BUSY STREET. CARS IN FRONT SLAMMED THEIR BRAKES AND I SLAMMED MINE. MY CAR SLID A LITTLE AND THE ANTI-LOCK BRAKES ENGAGED. AFTER THAT, MY BRAKES DID NOT GO BACK TO NORMAL. I NEEDED TO ADDITIONAL DISTANCE TO BRAKE AND WHEN I WOULD BRAKE, THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR. MY CAR HAS BEEN IN THE SHOP. I AM WAITING TO HEAR FROM MECHANIC TO SEE WHAT THE PROBLEM IS.
HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR & IT TOLD TO ME CHECK THE ENGINE OIL AND THE BRAKES. BY THE TIME I WENT TO START MY CAR UP THE LIGHTING SLOWLY FADED AWAY. EVENTUALLY THE CAR SHUT OFF COMPLETELY AND ALMOST ROLLED DOWN THE HILL. I IMMEDIATELY PUT THE CAR INTO PARK AND PUT ON THE EMERGENCY BRAKES. NOW THE CAR COMPLETELY SHUT DOWN. I REPLACED THE SPARK PLUGS AND EVERYTHING. I'VE BEEN READING ABOUT RECALLS ON THE MODEL OF THE FORD FUSION 2010. I WOULD LIKE TO SEE IF I COULD EITHER GET IT FIXED OR POSSIBLY A LETTER TO GET A NEW OR SIMILAR VERSION FROM THE CAR MODELS DEALERSHIP. I'VE ALSO INVESTED SO MUCH MONEY INTO FIXING THIS CAR AND IT JUST SEEMS TO BE FALLING APART. THE DAMAGE WAS ALL OF A SUDDEN. THERE WAS ALSO AN OIL LEAK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE BRAKES BEGIN WORKING. MY MECHANIC BELIEVES IT IS THE "HCU" AND IS SUPRISED IT IS NO RECALLED UNDER 19V904 OR 19S54
ELECTRIC POWER STEERING SYSTEM FAILURE WHILE DRIVING AT NORMAL SPEEDS. THIS IS THE EXACT SAME SYSTEM AND FAILURE ADDRESSED IN SAFETY RECALL 15S18 BUT FOR SOME REASON IT DOESN'T INCLUDE 2010 FORD FUSION MODELS BUT INCLUDES ALL OTHER 2011-2012. EVEN WITH THE EXACT POWER STEERING SYSTEM AND FAILURE. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2010 MODELS.
ELECTRONIC POWER STEERING FAILED WHILE DRIVING AND WITHOUT WARNING. ALMOST CRASHED, AS THE STEERING FAILED JUST AS I WAS TAKING A TURN. 1800 REPAIR. I HAVE HAD THE CAR FOR A YEAR, IT HAS 86000 MILES ON IT AND IT IS JUNK. I AM MORE CONCERNED WITH THE FACT THAT I NEARLY CRASHED THAN THE MONEY (ALTHOUGH I DON'T HAVE THE MONEY TO REPAIR IT)
OFTEN THE "POWER STEERING ASSIST FAULT" WARNING WOULD COME ON WHEN THE VEHICLE WAS FIRST STARTED AND STATIONARY. TURNING THE VEHICLE OFF AND RESTARTING WOULD CLEAR THE ISSUE. HAPPENED AGAIN AND WHEN RESTARTING THE VEHICLE WOULD NOT CLEAR THE ISSUE HAD TO GET THE VEHICLE TOWED. POWER STEERING RACK WAS FOUND TO BE FAULTY AND HAD TO BE REPLACED AT A COST OF $2745.76. CALLED FORD TO CLAIM THAT THIS WAS THE SAME PROBLEM COVERED BY THE 2011-2012 FUSION RECALL AND SHOULD BE COVERED BY FORD WAS TOLD THAT MY VEHICLE WAS "TOO OLD." I AM NOW IN A FIGHT WITH FORD TO CONVINCE THEM TO DO THE RIGHT THING AND FIX THE PROBLEM THAT THEY ARE WELL AWARE OF.
A WARNING CAME ON TO "SERVICE POWER STEERING SYSTEM NOW" AS WELL AS "SERVICE ADVANCETRAC SYSTEM". STEERING IS ALMOST IMPOSSIBLE. I USED A PROGRAM I HAVE TO RESET THE POWER STEERING MODULE AND IT WILL START WORKING AGAIN UNTIL I POWER OFF THE CAR. THE PROBLEM STARTS AS SOON AS I TURN ON MY CAR. ONCE IT HAPPENS, AFTER RESETTING THE MODULE, IT DOESN'T SEEM TO HAPPEN AGAIN UNTIL I TURN THE CAR OFF.
I STARTED MY CAR TODAY AND WHILE PULLING OUT OF THE GARAGE I ALMOST HIT THE SIDE I HAD NO POWER STEERING AND THE DASH SAID POWER STEERING ASSIST SO I BACKED IN BY MUSCLEING THE WHEEL, NEVER HAPPENED BEFORE BUT IT WAS KIND OF SCARRY,
TL* THE CONTACT OWN A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901) WAS MADE AWARE OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OCCASIONALLY WHILE DRIVING, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES OR THE PARKING BRAKE HAD TO BE ACTIVATED TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BREAKS, HYDRAULICS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WALDORF FORD (2440 CRAIN HIGHWAY WALDORF MD 20601, (301)843- 2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TOOK VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO FIX BRAKES AFTER REAR BRAKES WERE COMPLETED AND FORD REPLACED THE BRAKE MASTER CYLINDER IN ATTEMPT TO BLEEDING THE BRAKES FORD CONFIRMED THE BRAKE CONTROL MODULE IS BAD AND NEEDS REPLACED. THERE IS AN OPEN RECALL CURRENTLY FOR THIS PART HOWEVER DO TO NO REMEDY REALESED BY FORD YET THAT CLAIMED IT WOULD BE AVAILABLE 1ST QUARTER OF THE YEAR 2021 ITS STILL NOT AVAILABLE TODAY'S DATE 03/09/21 . FORD REFUSES TO PUT HER IN A VEHICLE TILL PARTS BE COME AVAILABLE AND SAYS SHE CAN BUY THE PART NOW FOR 1700.00 THEN WHEN PARTS BECOME AVAILABLE THEY WILL POSSIBLY REPLACE AGAIN FREE OF CHARGE, NOW I DONT BELIEVE ITS LEGAL FOR HER NOT TO BE TAKEN CARE OFF OVER A SAFETY RECALL AND BE BASICALLY TOLD TO KICK SAND . ANY HELP OR ANSWERS WOULD BE GREATLY APPRECIATED THANK U AND ALSO VEHICLE WAS DETERMINED NOT SAFE TO DRIVE BY FORD.
WHILE PULLING OUT OF A PARKING LOT, MY STEERING WHEEL LOCKED UP AND A MESSAGE CAME UP 'SERVICE ADVANCE TRAC - SERVICE POWER STEERING'. IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TOOK IT TO THE SHOP AND GOT THE COMPUTER RESET. IT WAS FINE FOR A FEW DAYS AND THEN LOCKED UP AGAIN WITH THE SAME MESSAGE. I HAVE A FRIEND WITH THE SAME MAKE MODEL AND YEAR THAT HAD THE EXACT SAME PROBLEM HAPPEN TO HER. BOTH ELECTRIC POWER STEERING AS WELL. I KNOW THAT THERE WAS A RECALL INVESTIGATION ABOUT '10-'12 FORD FUSIONS ELECTRIC POWER STEERING SPECIFICALLY BUT THAT WAS CLOSED. REALLY LOOKING FOR SOME HELP HERE. I DON'T WANT TO PAY A MONTHS WORTH OF MY HARD EARNED MONEY FOR SOMETHING THAT CAN OR WILL BE RECALLED.
POWER STEERING WENT OUT.CAN NOT AFFORD TO GET IT FIXED!!!
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CARMAX (LOCATED AT 8800 FREESTATE DR, LAUREL, MD 20723, (301) 604-8560) WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ADVANCETRAC CAME ON AND ALSO SERVICE POWER STEERING NOW CAME UP STEERING IS NOW HARD I CHECK THE RECALLS ON THIS SITE YESTERDAY WENT TO A FORD DEALER THE SAID THEIR WHERE NO RECALLS I CAME HOME AND REFRESHED THE PAGE AN NOW IT SAYS THAT THEIRS 0 RECALLS.. I AM UNAWARE OF WHAT'S GOING ON... PLEASE GET BACK TO ME THIS IS MY ONLY VEHICLE I HAVE TO GET TO WORK....STEERING IS HARD N IT'S A HASSLE DRIVE IT
DEALER THAT SOLD ME THIS VEHICLE NEVER INFORMED ME ABOUT ANY RECALLS AND THAN ONE DAY MY SON WAS CHECKING THE OIL WHILE STATIONARY AND OFF WE THOUGHT IT WAS WEIRD THAT THERE WAS A LOOSE CABLE, HE CONNECTS IT AND THAN HE PROCEEDED TO TURN ON THE CAR TO OUR ASTONISHMENT THE AIRBAG LIGHT TURN ON, WE TOOK IT TO EMISSIONS AND THAT'S WHEN WE FOUND OUT HOW ENDANGERED OUR LIVES WERE, OF WE WOULD HAVE KNOWN THIS BEFORE, WE WOULDN'T HAVE GOTTEN THE CAR. WE NEARLY GOT WRECKED TODAY ON 03/04/2021, I WAS MORE SCARED OF THE VEHICLE IN WHICH I AM THAN THE CAR THAT NEARLY CRASHED ME... I DON'T WANT TO DIE IN AN INSTANCE OF BEING INVOLVED IN A CAR CRASH AND HAVE NO MONEY TO AFFORD ANOTHER VEHICLE. AND AS WE WERE LEAVING THE HOUSE A FEW DAYS LATER AFTER 02/03/2021, MY DAUGHTER IN THE PASSENGER SEAT TRIED PUTTING ON HER SEATBELT BUT OF NO AVAIL AS THE SEATBELT WOULDN'T CLIP.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE VEHICLE BECAME DIFFICULT TO STEER. THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE POWER STEERING FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505, (970) 243-0843) WHERE IT WAS DIAGNOSED WITH NEEDING THE ELECTRONIC STEERING GEAR TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ENGAGED THE PARKING BRAKE TO BRING THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE CODE WITH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER. ADDITIONALLY, THE ABS WAS LEAKING FLUID. THE CONTACT ALSO TOOK THE VEHICLE TO AN UNKNOW DEALER THAT CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND THAT THE RECALL NEEDED TO BE PERFORMED TO FIX THE FAILURE. THE CONTACT REPLACED THE BRAKE MASTER CYLINDER HIMSELF HOWEVER, THE REPAIR WAS NOT COMPLETED UNTIL THE RECALL PART WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
IT'S GETTING HARDER AND HARDER TO GET MY CAR TO COME TO A COMPLETE STOP
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING AT 10 MPH, WHEN THE STEERING WHEEL MADE GRINDING NOISES AND BECAME HARD TO MANEUVER. THE POWER STEERING SERVICE LIGHT AND TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE POWER STEERING NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED AN UNKNOWN FORD DEALER OF THE FAILURE, AND WAS DIRECTED TO THE MANUFACTURER FOR ASSISTANCE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO CONTACT NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 189,000.
STARTING CAR, POWER STEERING ASSIST FAULT APPEARS ON DASHBOARD AND CAN NOT STEER.
POWER STEERING ASSIST FAULT LIGHT STARTING SHOWING UP IN MY DASH, ONCE IN A WHILE, OVER THE LAST TWO MONTHS. NORMALLY, I WOULD TURN CAR OFF AND BACK ON AND EVERYTHING WOULD BE FINE. TWO DAYS AGO, AFTER PARKING, I TURNED CAR OFF. WHEN I WENT TO GO TURN CAR BACK ON, THE LIGHT SHOWED UP AND STEERING WHEEL LOCKED. SO I TURNED CAR OFF AND BACK ON BUT THIS TIME, THE STEERING WHEEL STAYED LOCKED AND ERROR MESSAGED REMAINED ON. I TRIED IT TODAY AND IT IS STILL IN THE SAME CONDITION. THE CAR WILL START BUT STEERING WHEEL WON'T MOVE.
PROBLEM WITH TRANSMISSION. CHUGGING AND IRREGULAR SHIFTING
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES TRAVELED TO THE FLOORBOARD AND VEHICLE LOSS BRAKING FUNCTIONALITY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED INTERMITTENTLY TO OPERATE AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD JACKSONVILLE (10720 PHILIPS HIGHWAY, JACKSONVILLE, FL 32256, (904) 242-6499) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,737. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING THE VEHICLE A FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED AFTER HE PICKED UP THE VEHICLE FROM THE DEALER, HE STOPPED AT A GAS STATION AND SAW A FUEL LEAK AND SMELLED A STRONG FUEL ODOR COMING FROM THE REAR SEATS OF THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE BACK TO CLASSIC FORD WHERE HE WAS OFFERED NO ASSISTANCE. THE DEALER STATED THAT THE RECALL WAS COMPLETED. THE CONTACT THEN TOOK THE VEHICLE TO JIM HUDSON FORD (1201 W MAIN ST, LEXINGTON, SC 29072) WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS NOT REPLACED, BUT WAS SEALED WITH JB WELD ADHESIVE. THE VEHICLE WAS NOT REPAIRED. JIM HUDSON FORD INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO CLASSIC FORD FOR ASSISTANCE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 265-0841) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
FORD HAS SENT "SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904" IN JANUARY 2020 AND AGAIN IN OCTOBER 2020. THEIR JANUARY 2020 NOTICE SAID THAT THEY WOULD HAVE THE PARTS AVAILABLE TO FIX THIS BRAKE PROBLEM BY "LATE FIRST QUARTER 2020". TO DATE, AND AFTER SEVERAL INQUIRIES ABOUT THIS RECALL NOTICE, FORD HAS YET TO REMEDY THE PROBLEM. AFTER TALKING WITH THE SELLING DEALER, I HAVE CALLED FORD'S CUSTOMER SERVICE NUMBER. THEY SAID THEY HAVE NO FURTHER INFORMATION ON THIS NOTICE. PLEASE DO WHAT YOU CAN TO GET FORD TO CORRECT THIS SEEMINGLY DANGEROUS BRAKE PROBLEM.
ABS BRAKES VALVE STICKING COMPLAINT CODE 199 S54
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →