Page 11 of 103 · complaints 501–550 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes
Filed Jul 21, 2021ME

Brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?

Service Brakes
Filed Jul 21, 2021IL

Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.

Air Bags
Filed Jul 16, 2021OH

I'm writing a complaint because my passenger side airbag was recalled and I was contacted very fast and it was done quickly and this time it's been almost 6 months and I have not received any more word of when they will have the parts. I'm thinking of trading my car in, so that was the number one reason why I'm writing a Complaint, cause if I don't have the car anymore, then it might not get fixed for mths n mths😥, thank you! My email is [XXX] or call me @ [XXX] please! Also because I have other work that needs redone asap. on my car after it got out of the body shop a while ago INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 14, 2021158,468 milesWI

The contact owns a 2010 Ford Fusion. The contact stated that after entering the vehicle, there was an abnormal gasoline odor inside the vehicle. The contact stated that the gasoline odor was much more evident after refueling. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the front fuel tank leaking and needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 15V793000 (Fuel System, Gasoline). The manufacturer had been informed of the failure and informed the contact that the recall repair had been performed in 2016. The failure mileage was approximately 158,468.

Air Bags
Filed Jul 13, 2021VA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 13, 2021FL

There was a recall on the make and modal of my car for the fuel system. The problem was with the pressurization in the fuel tank causing a leak through a crack in the tank (caused by the pressurization.) Unfortunately this occurred on my 2010 Ford Fusion Hybrid. But the company will not recognize it because my VIN number is not on their list. This is a very scary and unsafe situation to be in. The company has no interest or want to look into it. The check engine light only came on after too much damage had occurred from the pressurization, leaving me with a cracked tank and fuel actively leaking out causing a very dangerous situation.

Steering
Filed Jul 12, 2021CA

While reversing out of my driveway, my dash showed an alert saying "power steering assist failure". I had only manual steering, making it very hard to turn the wheel. I pulled back into the driveway safely. I looked that alert up online to see what to do, and I have found that THOUSANDS of others have had the exact same issue. I took it to the mechanic and they can't find any problem. How am I supposed to feel safe driving this car when thousands of other people are saying they have the same issue. I am even more alarmed that 2011 and 2012 ford fusions were recalled for this issue but not 2010? I feel very unsafe to even drive the car, even though the message has now gone off my dashboard without even fixing it....

Service Brakes
Filed Jul 8, 2021TX

When traveling at any speed I have to press on the brakes harder and press the pedal further and it take the vehicle longer to stop.

SteeringCrash
Filed Jul 8, 2021CA

The power steering does not work at low speeds-it seems to work ok when I am going fast and I have a few friends/family that have Ford Fusions that have the same problem. I cannot turn without using every muscle in my arms to turn the vehicle, making driving almost impossible. The first time it occurred I was turning into my driveway and almost went down the embankment. I was stopped by a huge rock and messed up the whole front end! I got that fixed a little, the bumper is hung by zip ties and four mechanics I talked to do not know how to fix it because there is no power steering pump.

Unknown or Other
Filed Jul 8, 2021CA

The tail lights do not work-I have also taken this to four mechanics and they cannot see what the problem is because when I brake (there is a lag in stopping time also) the brake lights come on. I cannot drive at night because of this.

Service Brakes
Filed Jun 29, 2021TX

My brakes have failed three times between November of 2019 and May of 2020. The first incident was while I was backing out of our garage. Without warning, my brakes failed causing me to come to a very slow stop, almost hitting our brick fence. After the brakes failed, the entire dash lit up red. I immediately put the car in park and left it there until the tow truck came to take it to the brake shop. The brake shop inspected it and stated that all the components looked fine and that they could not duplicate the problem. When I went to pick up the car, the mechanic was backing it out of the bay and the brakes failed again. Because they were not sure what would cause it to happen since all the components appeared in good condition, out of precaution, they replaced the master cylinder and bled the brake lines. The car performed well until May of 2020, when they failed again, only this time the car was in drive. My husband had just pulled out of the school parking lot, so he was already at a low speed, but the brakes failed as he tried to stop. As in my experience, the pedal went to the floor before coming to a stop and then the dash lit up in red. He drove the car home and we then had it towed to the dealership. The dealership indicates that there was nothing visibly wrong with the vehicle and they could not replicate the problem, but because the car had 6 codes regarding the brake system, they would need to replace the master cylinder, the module HCU, ABS module, brake booster,

Service Brakes
Filed Jun 26, 2021CA

While driving (Luckily) at lower speeds of about 15mph on two separate occasions, lights illuminated on the dashboard (Brake light, Service Advancetrac, and ABS) and the brakes hardly worked at all and had to stomp on them to get the car to slow, who knows what could have happened at highway speeds or traffic. I also have read of HUNDREDS of other reports of the same issues happening at highway speeds as well. There has been a recall so far referencing "19V904000" Though this does cover some of the affected models, the dates should be extended because the same issue covered in this recall is happening to HUNDREDS if not THOUSANDS more customers needing the same parts replaced. So in my opinion this is the same issue as the recall and there is plenty of proof and we should look out for the safety of the customers as well as the families on the road traveling.

Steering
Filed Jun 23, 2021TX

WHILE DRIVING BACK FROM VISITING FAMILY MEMBERS WITH MY WIFE AND KIDS, MY STEERING WHEEL GOT REALLY HARD TO STEER. POWER STEERING ASSITS FAILURE ALONG WITH SERVICE ADVANCE TRAC MESSAGES HAD APPEARED ON MY DASH. STEERING WHEEL GOT REALLY HARD TO STEER. IT ALMOST CAUSED ME GET INTO AN ACCIDENT. WHY SHOULD I PAY FOR THIS REPAIR WHEN IT CLEARLY HAS BEEN HAVING ISSUES IN THE PAST FOR THIS MODEL. I CONTACTED THE MANUFACTURER ABOUT SAID ISSUE, BUT BASED ON MY VIN NUMBER, THIS PARTICULAR VEHICLE DOES NOT HAVE THIS ISSUE RECALLED, HOWEVER, I'M HAVING A HARD TIME TO BELIEVE THIS INFORMATION. AFTER DOING MORE RESEARCH I FOUND ON THE WEBSITE CARCOMPLAINTS.COM THERE IS NUMEROUS COMPLAINTS OF SAME ISSUE. I AM SOOOO MAD BECAUSE OF WHAT HAD HAPPENED, PUTTING MY FAMILY IN DANGER. ALTHOUGH I AM THANKFUL TO GOD THAT NOTHING BAD REALLY HAPPENED. ONCE AGAIN FORD NEEDS TO FIX THIS ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION

Vehicle Speed Control › Throttle
Filed Jun 23, 2021144,866 milesCA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and would not accelerate more than 40 mph. The accelerator pedal would go to the floorboard when depressed however, the vehicle would not accelerate. The contact was able to restart the vehicle as the failure occurred intermittently. The contact had a code reader reading with the failure code P112 - throttle actuator body control stuck closed. The dealer was made aware of the failure and informed the contact that he needed to pay for replacement of the throttle body and calibration. The vehicle was not diagnosed by the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls relating to the failure. The failure mileage was 144,866.

Service Brakes, Hydraulic
Filed Jun 17, 2021TX

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would intermittently depress to the floorboard with the ABS warning light illuminated. The contact had taken the vehicle to a dealer where they were initially unable to diagnose the failure. The failure persisted, and the vehicle was returned to the dealer to diagnosed. The contact was informed that the ABS was defective however, the Vin was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Jun 16, 2021153,000 milesTX

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, he depressed the brake pedal however, the vehicle failed to stop immediately. There were no warning lights illuminated. The contact drove the vehicle to his residence. The contact stated that he contacted the dealer, and was informed that the Vin was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the manufactured date for the recall. The manufacturer informed the contact to file a complaint with the NHTSA. The approximate failure mileage was 153,000.

Steering
Filed Jun 14, 2021173,834 milesVA

The contact owns a 2010 Ford Fusion. The contact stated upon exiting the vehicle, the power steering warning light illuminated. The contact restarted the vehicle however, the vehicle was difficult to steer. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,834.

Steering
Filed Jun 11, 2021180,000 milesIL

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer and remained at the dealer to be diagnosed and repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

Service Brakes, Hydraulic
Filed Jun 8, 2021VA

My car is showing the same break pedal symptoms as listed on the NHTSA 19V-904 recall but Ford didn't sent me this recall - their recall 19S54. I became aware of the recall because I initially took my car to a mechanic that has a friend who is a mechanic that works at Ford that said that this would likely be the problem. Called Ford manufacturing and they asked to go to a Ford shop to run diagnostics. I went to a Ford dealership, they ran the diagnostics and have no idea what's wrong. They said that there's no error codes being reported and I don't have any lights turned on due to an error. The car has the soft pedal issue and goes all the way down and breaking is impaired. Called Ford again today and the case CAS-32032947 was closed because this recall is not listed for my vehicle. I asked for Ford to via the Ford dealership mechanic to verify whether or not this is the problem because I've checked and there's a ton of cases online where other Ford Fusion owners were switching parts and it didn't fix the problem and therefore, I'm trying to avoid paying expensive repairs that will not address the issue. I'd like my car to be reviewed if it has this problem or not and I already took it to a Ford dealership as mentioned above and they have no idea what's wrong with the breaks. Diagnostics paperwork attached.

Service Brakes, Hydraulic
Filed Jun 8, 2021142,900 milesIN

The contact owns a 2010 Ford Fusion. The contact stated while reversing out of the driveway, the brakes failed and the ABS was engaged. The contact stated that while the brake pedal was depressed the vehicle was shifted into drive however, the vehicle would not stop instantly and continued to move forward before stopping. The dealer was made aware of the failure and informed the contact to bring in the vehicle in for diagnostic testing. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,900.

Steering
Filed Jun 3, 2021TX

The rack n pinion motor failed while driving at highway speeds. Complete loss of steering mad it an extreme hazard to safely exit the road. This occurred suddenly without warning.

Air BagsCrash1 injured
Filed May 28, 2021IL

I purchased this vehicle March 24th and was not aware of the airbag recall that would be issued the next day. I called the Ford dealer in Bloomington, IL in regards to the recall I was aware of on March 23rd and was told that the recall was on backorder and they had no information about when it would be available. I was not informed of any safety concerns in purchasing or driving the vehicle. On May 16, my daughter was in an accident driving this vehicle. She was hit directly on the driver side. The airbags did not deploy. Her forehead broke the driver side window resulting in cuts to her head, eyelid and concussion. The police officer who responded to the scene said that he was surprised the airbags did not go off in this severe of a crash. My car insurance has determined the vehicle a total loss. Title is being turned over to State Farm.

Service Brakes, Hydraulic
Filed May 28, 2021210,000 milesIN

The contact owns a 2010 Ford fusion. The contact received notification of NHTSA Recall Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the ABS warning light illuminated with the brake pedal depressed. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 210,000. Vin tool confirms parts not available

Air Bags
Filed May 27, 2021AL

I have contacted Woody Anderson Ford Dealership in Huntsville, AL and the dealer is giving me the run around about the recall. I have provided the same information multiple times and the dealership refuses to order parts for my vehicle. The last recall (Passenger Airbags replaced) for the same vehicle was just as bad. It this same dealership 3 years to replace the affected airbags. I can not wait this long again. Ford Motor Company called me last time and told me that the car was not safe to drive. Now, this recall affects the driver side Airbags again for the same reasons. I offered to pay for the Driver's side air bag, but was told there was nothing wrong with the airbags. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]

Steering
Filed May 25, 2021TX

Upon starting my car the electronic assist stopped working and would not come back on. I had to get the whole steering rack replaced at around 110,000 miles because it is highly unsafe. parts and labor was $900.

Power Train
Filed May 25, 2021TX

While accelerating in my car, the transmission felt like it was slipping and jerks into gear. it happens anytime I go from a stop in the first few gears. It is very dangerous if I would have to move out of the way of traffic.

Service BrakesCrash
Filed May 25, 2021TX

Out of the clear blue the car Failed to Stop unless pump brakes several times , my Daughter was driving and almost wrecked and made it home safely. Upon safety and recall investigation there was a recall 19S54 Brakes Hydraulic failure for 2010 Ford Fusion however Vehicle Vin was not included. i tried to order the part my self but it could not be sold to me. Ford dealership tried to order the part and could not get it. Called Ford relations and they stated the vehicle needed to be taken to Ford Dealership to be diagnosed to see if the HCU is bad and if so the dealership file an internal claim to cover under the recall. Vehicle was taken to Sames Ford Bastrop TX 78602 and diagnosed that the HCU was bad and met the recall requirements. Internal Paperwork was filed. Part was ordered and arrived 2 weeks later. Vehicle was in the Ford Dealership shop and tech was performing the Air Bag recall at the time. I called to check status and service Center said I would get a call from the service director. Service Director called and told me one of the tech wrecked my car because of the brakes issue since the HCU module was not installed yet. Service director told me they would cover the labor but Ford refused to pay for the HCU module. This clearly meets the Safety recall and now the Dealership has to fix the car from the wreck caused by this recall. I called ford relations and they told me there is nothing they can do to add my vehicle to the recall claim. They stated I would need to wri

Service Brakes, Hydraulic
Filed May 25, 202170,000 milesPA

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, while depressing the brake pedal to the floor, the vehicle failed to stop. There was no warning light illuminated. The contact stated that she drove into a near parking lot and stop the vehicle using the parking lot cement dividers. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS Hydraulic Control Units (HCU) unit needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

Steering
Filed May 24, 202185,755 milesLA

The contact owns a 2010 Ford Fusion. The contact stated upon starting the vehicle, the power steering assist warning light was illuminated. The contact stated that after restarting the vehicle several times, the warning light disappeared. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,755. The consumer stated the manufacturer is now aware of the problem.

Service Brakes, Hydraulic
Filed May 21, 2021110,000 milesPA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, she noticed that the brake pedal needed to be depressed all the way to the floor for the vehicle to stop. The dealer and another dealer, Apple Ford of York (1801 Whiteford Rd, York, PA 17402) were made aware of the recall notice and failure but was informed by both dealers that part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed May 20, 202150,000 milesPA

The contact owns a 2010 FORD Fusion. The contact stated while depressing the brake pedal, additional travel time was required for the vehicle to come to a stop. The contact stated there was no warning lights illuminated. The vehicle was taken to an unknown dealer to be diagnosed with needing brake pedal to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the vin was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 50,000.

Service BrakesCrash1 injured
Filed May 19, 2021180,000 milesPA

The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

Steering
Filed May 18, 2021110,000 milesOH

THE OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH AND TURNING ON THE RAMP TO THE HIGHWAY, THE STEERING WHEEL CEASED. THE CONTACT VEERED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHCILE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Steering
Filed May 18, 2021160,000 milesAL

The contact owns a 2010 FORD Fusion. The contact stated while driving, the vehicle was difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed with needing the rack and pinion to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist with the repair. The failure mileage was approximately 160,000.

Steering
Filed May 17, 2021TX

The Power Steering Assist Fault light comes on & there is a loss of power steering, the system defaults to manual steering mode making it difficult to steer and increasing the risk of a crash.

Latches/Locks/Linkages › Doors › Latch
Filed May 15, 2021142,000 milesCA

DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR.

Service Brakes
Filed May 14, 2021119,000 milesTX

RECEIVED AN "ADVANCETRAC SYSTEM" FAULT WARNING AND MY BRAKES FAILED. ABS SYSTEM HAS FAULTED, AS WELL AS, ENGAGES DURING STOPS NO MATTER THE SPEED. HAS DIFFICULTY COMING TO A FULL STOP UNLESS THE TRANSMISSION IS DISENGAGED. THERE IS A RECENT RECALL FOR THIS MODEL, BUT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL NOTICE. SAFETY RECALL 19S54 – ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION – 2006-2010 FORD LINCOLN & MERCURY

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 14, 2021160,400 milesMI

I FILLED THE GAS TANK ON THE WAY HOME AND PARKED IN THE GARAGE. NEXT DAY THE GARAGE HAS STRONG SMELL OF GAS AND A TINY PUDDLE ON THE GROUND. GOOGLED AND SAW FORD HAD RECALL IN 2016. BOOK APPOINTMENT WITH FORD AND DROVE CAR IN. THEY SAY CAR WAS INSPECTED IN 2016, CHARGE $135 FOR INSPECTION THEN ASK FOR APPROX $1000 TO REPLACE THE FUEL PUMP. I DECLINE AND SEEK ANOTHER SHOP. DRIVE CAR HOME AND THE WORST IS MUCH WORST. HAVE CAR TOWED TO NEW SHOP. NEW SHOP SAYS FUEL PUMP IS FINE, BUT THE TANK HAS A LEAK ON TOP (WHICH IS WHAT THE 2016 RECALL WAS TO AVOID). NOW I AM LOOKING AT APPROX $900 TO REPLACE THE FUEL TANK. IT WOULD SEEM THAT FORD SHOULD COVER THIS UNDER THE RECALL OR AT LEAST COVER THE $400+ COST OF THE TANK AT A MIN. THIS IS CLEARLY A DANGEROUS CONDITION AND POTENTIAL FIRE THAT COULD HAVE EASILY GONE UNNOTICED IF I HAD NOT PARKED INSIDE THAT NIGHT (CAR USUALLY STAYS OUTSIDE). THE MECHANIC AT THE NEW SHOP WAS NOT SURPRISED AND SAID TANKS ARE NOW OFTEN BEING REPLACE ON THESE CARS. THE CAR HAS NOW BEEN OUT OF SERVICE FOR OVER A WEEK AND WILL BE AT LEAST ANOTHER WEEK FOR THE PART TO ARRIVE AND GET THE REPLACEMENT WORK DONE.

Service Brakes
Filed May 11, 2021110,000 milesTN

THIS IS A FORD FUSION HYBRID 2010 VEHICLE. THE PROBLEM I HAVE IS VEHICLE WON'T STOP AFTER DEPRESSING THE BRAKE PEDAL. THIS PROBLEM HAS OCCURRED FEW TIME BUT NOT ALWAYS. WE CAN'T DRIVE THIS VEHICLE DUE TO THIS SAFETY ISSUE. ALSO WE WENT LANDERS FORD COLLIERVILLE TN. THE REPORT THAT THE BOOSTER AND ABS NEEDS TO BE REPLACED COSTING ABOVE $ 2500. IN ADDED THAT BRAKE DISC NEEDS TO BE TURNED AND PADS REPLACED COSTING EXTRA $1200. LOOKING AT THE PROBLEM AND THE RECALLS. RECALL # 19S54 CLOSELY ASSOCIATED TO OUR ISSUE. PLEASE ADVISE. THANKS[XXX]- MECHANICAL ENGINEER - CHEMOURS TN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed May 7, 2021177,000 milesMN

CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS

Unknown or Other
Filed May 7, 2021IL

PASSENGER SIDE FLOOR GETS WET EVERYTIME RAIN/SNOW. RECALL COVERS OTHER YR FORD'S : 15B21 THIS IS GETTING WORSE OVER TIME AND CAN'T PUT NOTHING ON FLOOR AND WHEN IT'S COLD FEET GET COLD.USING PAPER TOWELS/ TOWELS/ MILDEW SPRAY.PLEASE HELP SO IT CAN BE LOOKED AT.I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE.

Steering
Filed May 5, 2021TX

WHEN I START THE CAR JUST ABOUT EVERY 4-5TH TIME THE POWER STEERING ASSIST FAULT WARNING WILL COME ON AND I HAVE NO POWER STEERING. I HAVE TO TURN THE CAR OFF AND ON TO GET IT TO WORK PROPERLY.

Service Brakes
Filed May 4, 202192,000 milesFL

I HAVE A PROBLEM WITH MY 2010 BRAKE SYSTEM... THE PEDAL GOES DOWN FURTHER THEN IT SHOULD AND ITS SOMEHWAT HARDER TO BRAKE. I CONTACTED FORD AND THEY SAID THEY ARE NOT EXACTLY SURE WHAT IT IS BUT CAN TRY A FEW THINGS FOR $3000 AND IT MAY FIX THE PROBLEM OR IT MAY NOT. I LOOKED IT UP AND IT SEEMS FORD HAVE A VOLUNTARY RECALL BUT I CALLED FORD AND THEY SAID MY VEHICLE IS NOT AFFECTED EVEN THOUGH THE YEAR AND MANUFACTURE DATE IS IDENTICAL TO THOSE CARS HAVING THESES BRAKING ISSUES... IS THERE ANYTHING I CAN DO?

Unknown or Other
Filed May 1, 2021120,000 milesNY

MY SON WASN'T ABLE TO OPEN THE DRIVER SIDE DOOR FROM THE INSIDE. HE WAS IN OUR DRIVEWAY. I SAW OTHER PEOPLE HAD THIS PROBLEM.

Service Brakes
Filed May 1, 2021128,000 milesIL

I HAVE NO BRAKES. AND I HAVE NO BRAKE FLUID GOING TO MY LEFT REAR BRAKE CALIPER. I HAVE CHANGED THE MASTER CYLINDER AND FOLLOWED ALL EVERYTHING IT SAID ON HOW TO CHANGE IT AND TO BLEED IT. I ALSO HAVE CHANGED THE ABS MOTOR AND DID THE SAME THING BLEED IT AND FOLLOWED THE INSTRUCTIONS. I ALSO CHANGED THE LEFT REAR BRAKE CALIPER OUT WITH THE BRAKE HOSE AND STILL NO BRAKES OR PRESSURE. I WAS DRIVING THE CAR GOING HOME FROM WORK WHEN I ALL SUDDEN I HAD NO BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. IT HAPPENED ON A STREET IN ILLINOIS BY MAZON ON GRAND RIDGE BLACKTOP THAT STREET IS CALLED COUNTY ROAD 3000 AND ALSO NORTH 21ST ROAD

Air Bags
Filed Apr 30, 2021AZ

I CURRENTLY GOT A LETTER STATING THAT IF I WERE TO GET INTO AN ACCIDENT AND MY AIRBAGS WERE TO DEPLOY THEY WOULD MOST LIKELY EXPLODE CAUSING SHARP MENTAL FRAGMENTS TI COME OUT WHICH WOULD HIT THE DRIVER AND POSSIBLY OTHER PEOPLE IN THE CAR. I AM CURRENTLY PREGNANT AND HAVE THREE SMALL CHILDREN FORD WON'T DUE ANYTHING TO GET THE PROBLEM FIXED NOR ARE THEY WILLING TO GET ME IN A SAFE CAR THAT DOESN'T RUN THE RISK OF KILLING MY CHILDREN. I WAS ALREADY IN AN ACCIDENT IN THE LAST FEW YEARS THAT CAUSED THE AIRBAGS TO DEPLOY AND IF IT WERE IN THIS CAR IT WOULD MOST LIKELY KILL MY CHILDREN. WHY IS THIS SOMETHING THAT FORD WOULDN'T ALLOW DRIVERS TO GET PARTS FASTER OR PUT OWNERS IN SAFE RENTAL CARS?

Steering
Filed Apr 29, 2021142,000 milesTX

2010 FORD FUSION POWER STEERING ASSIST FAULT WARNING KEEPS COMING ON AND STEERING WHEEL WILL NOT TURN BECAUSE OF THE LACK OF POWER STEERING. IF YOU RESTART THE CAR SEVERAL TIMES, SOME TIMES THE POWER STEERING STARTS WORKING AGAIN. PROBLEM IS GETTING WORST AND BEEN ON GOING FOR OVER A YEAR NOW.

Air Bags
Filed Apr 28, 2021GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WADE FORD, INC. (3860 S COBB DR SE, SMYRNA, GA 30082, (770) 436-1200) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Apr 27, 2021265,105 milesAR

I WAS DRIVING MY VEHICLE DOWN THE INTERSTATE WHEN ALL OF A SUDDEN THE LIGHTS ON THE DASHBOARD CAME ON. AND THE BRAKES WENT OUT. I ALMOST HAD A CAR ACCIDENT AND NOW THE BRAKES ARE HARD TO PRESS DOWN. THE DASH SAYS ABS AND BRAKE SYSTEM FAILURE.

Exterior Lighting
Filed Apr 27, 2021KY

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →