2010 Ford Fusion complaints

OWN A 2010 FORD FUSION SE WITH 24V 3.0 V6 WITH 6 SPEED SELECT SHIFT TRANSMISSION. WHEN CAR WAS NEW, HAD HARD SHIFTS, AND IN MID 2010 FORD ISSUES A RECALL TO REPROGRAM THESE ISSUES. AFTER THIS REPAIR, DEALERSHIP STATED THEY RAN A LOAD TEST AND THE TRANSMISSION WAS FINE. IN LATE 2010, THE HARD SHIFTS RETURNED AND THE DEALERSHIP "REPROGRAMMED" THE TRANSMISSION. IN LATE JUNE 2011 WHILE ON A ROAD TRIP, RECEIVED A TRANSMISSION/DRIVE TRAIN CODE (THE WRENCH SYMBOL) BUT NO NOTICEABLE ISSUES. APPROXIMATELY ONE WEEK LATER, STARTED GETTING HARD SHIFTS. THE NEXT DAY, AS I WAS PULLING ON A MAJOR ROAD WAY, THE TRANSMISSION DROPPED OUT OF GEAR, ENGINE ACTED IT WAS IN NEUTRAL, AND THE CAR CAME TO A COMPLETE STOP. WHEN I WAS ABLE TO GET THE CAR MOVING, IT WAS REVVING POORLY, SHIFTING EXTREMELY HARD, AND HAD A TERRIBLE VIBRATION. HAD THE CAR AT THE DEALERSHIP FOR TWO DAYS, THEY HAD A VERY HARD DIAGNOSING THE ISSUE (EVEN THOUGH THE SYSTEM SENT CODES). THEY REPROGRAMMED THE TRANSMISSION, AND SAID THE ISSUE WAS FIXED. TODAY, FIVE DAYS LATER, THE ISSUES RETURNED, BUT WORSE. EVERY TIME THE VEHICLE WAS AT A STOP, AS YOU WOULD BEGIN TO ACCELERATE, THE CAR WOULD SHUDDER AND REV TO 7000 RPM. YOU HAVE TO COMPLETELY LET OFF THE THROTTLE, AND ONCE IT WOULD DROP TO ABOUT 1500 RPM, AND THE TRANSMISSION WOULD REENGAGE. IN GEAR 5 OR 6 AT SPEED, IT WOULD TRY AND DOWN SHIFT AND WOULD KICK OUT OF GEAR AND REV TO CLOSE TO RED LINE. I WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS TODAY AS I WAS TRYING TO GET THE VEHIC

POOR BRAKE RESPONSE ON 2010 FORD FUSION SPORT AWD. WHEN ATTEMPTING TO SLOW THE VEHICLE IN AN EMERGENCY STOPPING SITUATION, THE BRAKES DO NOT PRODUCE ENOUGH FRICTION BETWEEN THE PADS AND ROTORS, THUS DOES NOT ACTIVATE ABS UNLESS ON SLIPPERY OR SNOW SURFACE. THE BRAKES DO NOT HAVE ENOUGH FORCE TO STOP THE VEHICLE IN AN EMERGENCY. *TT

ERRATIC SHIFTING. SLIPPING CLUTCHES. HOLDS ONTO GEARS WITH NO SHIFT. ACCELERATION HESITATION. EXTREME AT TIMES. TWICE, WHILE ATTEMPTING TO ACCELERATE AND MERGE ONTO EXPRESSWAY, THE ENGINE DROPPED TO ALMOST IDLE FOR OVER A SECOND. WHEN THE ENGINE DID CATCH IT WENT TO RED LINE SO QUICKLY HAD TO LET UP ON THE ACCELERATOR. THIS FURTHER CONFUSED THE TRANS. NEARLY GOT REAR ENDED BUT WAS NOT ONLY BECAUSE OF THE QUICK REACTION OF THE OTHER DRIVERS. SOFTWARE HAS BEEN RELOADED TWICE. NOT ANY BETTER. FORD KEEPS PROMISING A FIX IS COMING. BEEN WAITING OVER A YEAR. *TR

I HAVE HAD SEVERAL ISSUES WITH MY 2010 FORD FUSION TRANSMISSION SEL V6. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES. THEY FINALLY DID A REPROGRAM DEC 09, 2010 WITH 8K MILES. THEN COMPLETE TRANSMISSION REBUILD 2/15/11 WITH 11K MILES ON IT. NOW I'M EXPERIENCING THE SAME PROBLEMS YET AGAIN AT 16K. I HAVE TO TAKE IT RIGHT BACK TO THE DEALERSHIP. THEY ALWAYS TELL ME NOTHING IS WRONG. THE TRANS HAS TO ADAPT TO MY DRIVING AGAIN. WHY IS THE CAR SHUTTING OFF? TRANSMISSION SURGING GEARS, NOT PICKING UP, CAR BUCKING IN THE MORNING WHEN GOING FROM PARK TO DRIVE. IT'S BEEN TERRIBLE. I HATE DRIVING IN RUSH HOUR BECAUSE I NEVER KNOW WHAT MY CAR IS GOING TO DO. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY SAY NOTHING IS WRONG. I'M SICK OF PAYING $30 A DAY FOR REPEATED TRANSMISSION ISSUES. IT'S OUT OF HAND AND UNSAFE. I HAVE A TODDLER IN MY CAR. THIS IS THE WHOLE REASON I BUY NEW CARS...SO THAT I NEVER WORRY ABOUT BEING STRANDED AND I FEEL SAFE WITH MY BABY IN THE CAR. THIS IS THE WORST CAR I'VE EVER OWNED. *TR

1. ENGINE CHECK LIGHT AND TELLTALE "WRENCH" LIGHT ILLUMINATE. WHILE DRIVING IN HOT WHETHER THE ABOVE OCCURRED 5 TIMES IN A 54 MILE TRIP. ONCE ILLUMINATED, THE CAR HAS NO THROTTLE RESPONSE AND IDLES AT 1000 RPM (LIMP MODE AS DESCRIBED BY FORD). THE 'LIMP MODE' DOES NOT PROVIDE ENOUGH POWER TO PULL OVER AND STOP SAFELY OUT OF TRAFFIC. IN ODOR TO HAVE THE EPROM RESET, THE OPERATOR MUST PLACE THE CAR IN PARK; TURN OFF THE ENGINE FOR APPROX. 2 MINUTES. I FOUND THAT TURNING OFF THE AC, THEREBY REDUCING THE AMBIENT TEMPERATURE IN THE ENGINE COMPARTMENT, THAT THE CONDITION RESOLVED ITSELF LONG ENOUGH TO DELIVER THE CAR TO THE DEALERSHIP FOR DIAGNOSTICS. DEALERSHIP FOUND THAT THE 'THROTTLE BODY" UNIT WAS FAULTY. INITIALLY, I WAS INFORMED THAT THIS WOULD BE COVERED BY WARRANTY. NOW FORD HAS CHANGED THE STATED 'COVERED UNDER WARRANTY" STATEMENT. SUBSEQUENTLY, THE 'THROTTLE BODY' UNITS ARE ON BACK ORDER FOR 10-12 DAYS. SOUNDS LIKE THIS OCCURRING FREQUENTLY TO "THROTTLE BODIES" WITH NO STOCK AND BACK ORDERED. BOTTOM LINE FORD MAY NEED TO INVESTIGATE AND PREPARE FOR A RECALL. *TR

2010 FORD FUSION TRANSMISSION SLIP. HAD SOFTWARE UP DATE DONE DIDEN'T FIX IT. HAD VALVABODY REPLACED DIDEN'T FIX IT AFTER THE THIRD ATTEMPT AT A REPAIR I WANTED FORD TO REPLACE THE COMPLETE TRANSMISSION THEY WOULD NOT. THEY REBUILT IT, IT WAS BETTER BUT NOT LIKE I THOUGHT IT SHOULD BE. NOW IT IS MAKING A NOISE AGAIN AND THE FORD TECH CAN'T HEAR IT. FORD NEEDS TO MAKE GOOD ON THEIR PRODUCT MY FUSION IS ABOUT TO BE OUT OF WARRANTEE THEN WHAT WILL I DO I DON'T HAVE MONEY FOR A NEW TRANSMISSION EVERY 6MO. *TT

TRANSMISSION IS ACTING VERY ERRATIC. THE TRANSMISSION "FLARES" CAUSING RPMS TO GO UP QUICKLY REGARDLESS OF THROTTLE POSITION. IT ALSO SHUDDERS WHILE DRIVING HIGHWAY SPEEDS, ALMOST AS IF SEARCHING BETWEEN GEARS WHILE MAINTAINING A STEADY SPEED. ALSO, IT SHIFTS VERY ROUGHLY, COMPARABLE TO AN INEXPERIENCED DRIVER OPERATING A MANUAL TRANSMISSION, AND THESE ABRUPT SHIFTS CAUSE THE CAR TO WANT TO ACCELERATE. I HAVE HEARD REPORTS OF PEOPLE HAVING THE TRANSMISSION COMPLETELY FAIL WHILE CRUISING AT HIGHWAY SPEEDS, AND BEING A FATHER OF TWO LITTLE ONES, WANT TO SEE TO IT THIS PROBLEM GETS FIXED. FORD DENIES THERE ARE ANY PROBLEMS, YET A BIT OF RESEARCH SHOWS THERE ARE MULTIPLE LEMON LAW SUITS AGAINST THE 2010 FORD FUSION. I HAVE NOT YET TAKEN IT TO A DEALERSHIP AS I HAVE HEARD THERE REALLY IS NO SOLUTION TO THE PROBLEMS, AND THOSE WHO HAVE HAVE NOT SEEN ANY IMPROVEMENT. IN FACT, MANY HAVE REPORTED COMPLETE TRANSMISSION FAILURE FROM THE SO-CALLED "FIXES". *TT

ENGINE HESITATES FROM A STOP AND BUCKS AND JERKS WHILE DRIVING. HARD PICK-UP. RPM'S UP TO MAX WITHOUT VEHICLE ACCELERATION. FEELS LIKE TRANSMISSION SLIPS INTO NEUTRAL. FIRST VISIT, 5/18/2010 (8767 MILES-BOUGHT NEW AT 15 MILES-10/10)/ PRESENTLY, JULY, 2011, CAR WITH 22,000 IS IN FOR 4TH RETURN TO DEALER: 10/2010 CAR 1 YEAR OLD, 14,000 MILES, LOCAL OIL REPAIR SHOP NOTICES BOTH LOWER BALL JOINTS BOOTS SPLIT, RETURNED TO DEALER TO RESOLVE. STILL HESITATING AND JERKING AND BUCKING, PARTICULARLY DURING GEAR SHIFTS. SECOND VISIT, 11/2010 RETURNED FOR SAME DRIVING PROBLEMS. THIRD VISIT 6/30/11 SERVICE SHOP NOTICES LEAK UNDER CARRIAGE, RETURNED TO DEALER. SERVICE MANAGER AND I CHECK UNDER CARRIAGE, STILL OBVIOUS LEAK, HE TOLD ME IT WASN'T A LEAK, WE BOTH HAD GREASE/OIL/SOMETHING ON OUR HANDS. REFUSED TO EXTEND RENTAL CAR COVERAGE AS CAR IS "COMPLETELY FIXED", LEFT WITH CAR, WROTE ON TICKET, "LEAK STILL UNRESOLVED". RETURNED FOR FORTH VISIT 7/8/2011 ADMITS LEAK "SOMEWHERE". ALSO, SEALANT AROUND WINDSHIELD MELTS AND BECOMES TACKY IN HOT WEATHER (TEXAS). HAD DEALER RESEAL LAST SUMMER. NOW, AREA IS GETTING TACKY AGAIN. WILL THIS OCCUR EACH SUMMER AND WILL SEAL HOLD DURING HARD RAIN?

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE WINDSHIELD CRACKED FOURTEEN INCHES FROM THE PASSENGER SIDE. THE WINDSHIELD WAS INSTALLED AND REPAIRED BY A GLASS COMPANY. THE CONTACT WAS RESPONSIBLE FOR PAYING $800 TO REPAIR THE VEHICLE. A YEAR LATER, THE WINDSHIELD CRACKED AGAIN IN THE SAME PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.

MULTIPLE FRACTURES OF WHEEL STUDS ON 2010 FORD FUSION, CREATING VERY DANGEROUS SITUATION. ONE FAILURE WAS FOUR STUDS AT ONCE, LEAVING ONLY ONE STUD AVAILABLE TO PREVENT COMPLETE FAILURE AND LOSS OF CONTROL. *TR

I PURCHASED A NEW 2010 FORD FUSION AND HAVE BEEN HAVING ISSUES WITH ONE TIRE LOSING AIR FOR SEVERAL MONTHS NOW BUT THEY HAD BEEN UNABLE TO FIND THE LEAK UNTIL RECENTLY. FINALLY AFTER GOING TO TWO TIRE CENTERS ON FRIDAY THEY WERE ABLE TO FIND THAT, AS I UNDERSTAND IT, THERE IS A DEFECT IN THE TIRE/RIM THAT CAUSED AN INDENT IN THE TIRE AT THE INNER BEAD THAT CAUSED A SLOW SEEPING LEAK. I HAVE A STATEMENT FROM THE OWNER OF THAT TIRE CENTER THAT IN NO WAY WOULD A SEAL BE A PERMANENT FIX. I THEN HAD TO TAKE IT INTO THE FORD SERVICE CENTER WERE IT WAS CONFIRMED THAT THE BEADS WERE NOT SEALING TO THE ACTUAL RIM. A BEAD SEAL WAS DONE ON ALL FOUR TIRES BUT NEITHER THE TIRE OR THE RIM WAS REPLACED. I REQUESTED A NEW TIRE BUT WAS TOLD THAT THIS WAS WHAT WAS BEING DONE FOR THIS PROBLEM AND TO COME BACK IF THE PROBLEM CONTINUES. I HAVE READ OTHER COMPLAINTS ABOUT THIS PROBLEM AND STATEMENTS THAT OTHERS HAVE EVEN EXPERIENCED BLOW-OUTS AT VERY LOW MILEAGE. I HAVE A 16 YEAR OLD DAUGHTER WITH A LEARNER'S PERMIT AND AM VERY CONCERNED ABOUT HER DRIVING THIS VEHICLE. SHE NEEDS DRIVING HOURS ON THE HIGHWAY BUT THIS IS GOING TO BE VERY DIFFICULT TO DO SINCE I AM WORRIED ABOUT THERE BEING A PROBLEM WITH MY TIRES. THIS IS A VEHICLE THAT WE HAD PLANNED ON POSSIBLY PASSING DOWN TO HER, BUT IF THERE IS NOT A RECALL ON THIS BEFORE THEN, WE MAY HAVE TO PURCHASE NEW TIRES AND RIMS JUST TO FEEL COMFORTABLE DOING SO. I DON'T THINK THAT WE SHOULD HAVE TO PAY TO REPLACE FOUR TIRES AND RIMS AFTER PURCHASING A

TL*THE CONTACT OWNS A 2010 FORD FUSION WITH MICHELIN ENERGY SAVER TIRES P225/ 50 R17. THE CONTACT STATED WHILE TRAVELING 60 MPH THE REAR DRIVERS SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH SPARE TIRE AND WAS ABLE TO DRIVE TO HOME. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS CONCERNED, SINCE THERE WAS NOT A LOT OF MILEAGE ON THE VEHICLE. THE FAILURE AND CURRENT TIRE MILEAGE WAS 15,500.

TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEFORE ENGINE WOULD RESPOND. THIS HAPPENED TWICE WHILE TRAVELING FROM FLORIDA TO CANADA. I HAD THE FORD DEALERSHIP IN WETASKIWIN, ALBERTA, CANADA CHECK THE VEHICLE, THEY COULD FIND NOTHING WRONG. I CONTINUE TO DRIVE THE CAR, BUT I AM FEARFUL THAT, IF IT HAPPENS AGAIN, I COULD BE REAR-ENDED. *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION HYBRID. A VEHICLE CRASHED INTO THE DRIVERS SIDE OF THE CONTACTS VEHICLE AND THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THAT SINCE HIS INSURANCE WAS INVESTIGATING THE SITUATION, THEY COULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TOWED TO A HOLDING STATION AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,000.

2010 FORD FUSION. CONSUMER STATES ISSUES WITH FORD'S G SPEED AUTO TRANS FOUND IN FUSION 2010 MODEL *TGW THE CONSUMER STATED THE TRANSMISSION POPPED OUT OF GEAR ON FOUR OCCASIONS WHILE DRIVING ON THE FREEWAY. THERE WAS ALSO A BEARING NOISE COMING FROM THE VEHICLE AND A THROTTLE HESITATION WHICH THE DEALER COULDN'T IDENTIFY. *JB

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO PARK TRAVELING 2 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A CONCRETE BARRIER. SHE WAS ABLE TO APPLY PRESSURE TO THE BRAKES AND SHIFT INTO PARK TO BRING THE VEHICLE TO A STOP. THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 12,815. A POLICE REPORT WAS NOT FILED.

MY 2010 FUSION HAS EXPERIENCED MULTIPLE ISSUES WITH THE CHECK ENGINE LIGHT. IT IS ALWAYS THE SAME PCM CODE OF P0456 WHICH DEALS WITH EVAPORATIVE EMISSIONS SYSTEM. THE SERVICING DEALER DOES NOT KNOW WHERE THE PROBLEM IS NOR HOW TO FIX IT- EVEN AFTER CALLING TECH SUPPORT AND HAVING A FIELD SERVICE ENGINEER ASSIGNED. WHILE THE LIGHT IS ON, MAKING LEFT HAND TURNS IS DOWNRIGHT FRIGHTFUL AS THE ENGINE LOSES POWER AND THE CAR FEELS AS IF IT DOES NOT WANT TO GO. ONE WOULD THINK THAT AFTER FIVE REPAIR ATTEMPTS IN 14 MONTHS THE ISSUE WOULD BE CORRECTED. THIS LAST TIME IT TOOK LESS THAN THREE DAYS AND 122 MILES FOR THE ISSUE TO REAPPEAR. THERE IS A TSB FOR THE ISSUE BUT APPARENTLY THAT DID NOT FIX MY VEHICLE. *TR

AS I WAS PASSING ANOTHER VEHICLE, THE VEHICLE LOST POWER AND A WARNING LIGHT ILLUMINATED TELLING ME TO PULL OVER IMMEDIATELY. LUCKILY I WAS ABLE TO MAKE IT TO THE SIDE OF THE HIGHWAY. THE CODES PULLED WERE P0010, P0201, P0202, P0203, P0204. THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. THE ISSUE HAPPENED AGAIN ON 5/30/11 AS I WAS DRIVING ON THE HIGHWAY. THE SAME CODES AS THE FIRST INCIDENT WAS FOUND WITH AN ADDITIONAL CODE OF P1A03. AGAIN THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN YOU ARE DRIVING ALONG ON THE HIGHWAY THE CARS AROUND YOU DO NOT EXPECT YOU TO DRAMATICALLY SLOW DOWN. IF YOU MANAGE TO SAFELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING IN AN ACCIDENT OR CAUSING AN ACCIDENT YOU STILL FACE ANOTHER SAFETY ISSUE BEING STUCK ON THE SIDE OF THE ROAD WITH TRAFFIC GOING BY AT 65 MPH.

I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPUTER PROBLEM. THEY REPROGRAMMED IT. ON 2/23/2010 CAR WAS BROUGHT BACK FOR SAME PROBLEMDEALER REPLACED TRANSMISSION. 6/2010 RECEIVED A RECALL NOTICE FROM FORD SAYING THERE WAS A COMPUTER PROBLEM WITH THE TRANSMISSION. REPROGRAMMED AGAIN. WENT BACK TO THE DEALER NUMEROUS TIMES AFTER NEW TRANSMISSION WAS INSTALLED WITH THE SAME PROBLEMS AS MENTIONED BEFORE.ON 5/24/2011 DEALER REBUILT THE NEW TRANSMISSION. ON 5/25/2011 COMPLAINED TO DEALER SAYING I HAVE THE SAME PROBLEM.5/31/2011 CAR IS BACK AT DEALER TRANSMISSION WILL NOT SHIFT. THIS CAR IS EXTREMELY DANGEROUS ESPECIALLY MERGING ONTO THE HIGHWAY. *TR

MY VEHICLE CAME WITH THE STANDARD CLOTH FLOOR MATS, BUT MY DEALER "THREW IN" THE FACTORY RUBBER ONES FROM ANOTHER FUSION FREE OF CHARGE. I'VE HAD MY VEHICLE A LITTLE OVER A YEAR NOW AND TWICE I HAVE HAD A STICKING ACCELERATOR PEDAL. THE FLOOR MAT CREEPS FORWARD AND WILL SOMETIMES CATCH THE ACCELERATOR PEDAL JUST RIGHT AND KEEP THE PEDAL AT WHATEVER THROTTLE SETTING IT WAS LAST AT. THIS HAS NEVER CAUSED ANY REAL PROBLEMS FOR ME, BUT I FEEL THAT IT IS IMPORTANT THAT FORD MO CO BE MADE AWARE OF THIS AND EITHER ENCOURAGE DEALERS TO NOT EXCHANGE THE FLOOR MATS, OR TO INSTALL SOME SORT OF HOLDING MECHANISM TO KEEP THE RUBBER MATS FROM INTERFERING WITH THE ACCELERATOR PEDAL. *TR

2010 FORD FUSION STEERING PROBLEM - CAR PULLS TO THE LEFT OR SOMETIMES RIGHT. USUALLY WHEN TRAVELING AT LOWER SPEEDS THE STEERING IS TERRIBLE, IT WANTS TO PULL THE WHEEL HARD TO ONE SIDE, ALWAYS HAPPENS ON UNEVEN ROAD SURFACE - SOMETIMES ON EVEN ROADS - EVERY ONE OF MY OTHER CARS DRIVE PERFECT ON THE SAME ROAD. TOOK MY COMPANY CAR TO THE DEALER TO HAVE IT LOOKED AT - THEY REPLACED ALL 4 TIRES AND DID AN ALIGNMENT - CHARGED MY FLEET $1,200 AND IT STILL DOES THE SAME THING. SERVICE MANAGER SAID THAT IT IS A CHARACTERISTIC OF THE CAR AND FORD WILL NOT FIX IT - JUST LIVE WITH IT. PROBLEM IS I AM STUCK WITH IT FOR ANOTHER YEAR AND A HALF... *TR

DURING A LONG TRIP BACK FROM A WEEKEND VACATION I FELT MY FRONT DRIVERS SIDE WHEEL BEGIN TO WOBBLE. WHEN I PULLED OVER TO CHECK IT OUT I NOTICED THAT I ONLY HAD 3 LUGNUTS HOLDING THE WHEEL ON. I ALSO NOTICED A THIRD THAT LOOKED LOOSE. WHEN I GRABBED IT, IT FELL OUT IN MY HAND WITH THE STUD BROKEN OFF IN THE LUGNUT. THE OTHER 2 MISSING LUGNUTS SPOTS ALSO HAD STUDS BROKEN OFF. THE REAR DRIVERS SIDE WHEEL HAD ALSO LOST A LUGNUT AND HAD A BROKEN STUD. *TR

I BOUGHT MY 2010 FORD FUSION APPROXIMATELY 18 MONTHS AGO, HAVE HAD THE TRANSMISSION BROKEN DOWN, REBUILT REPROGRAMMED AND AM NOW BEING TOLD THEY CAN FIND NOTHING WRONG WITH MY CAR. HOWEVER, SEEING HOW I AM THE ONE WHO HAS NARROWLY ESCAPED SEVERAL HIGHLY DANGEROUS COLLISIONS ON BOTH STREETS AND HIGHWAYS I FIND IT REALLY HARD TO BELIEVE NOTHING IS WRONG WITH MY TRANSMISSION. WHILE DRIVING THE TRANSMISSION WILL GET STUCK WHILE SHIFTING FROM ONE GEAR TO THE NEXT, USUALLY BUT NOT LIMITED TO 2ND, 3RD & 4TH GEAR AND WILL SOMETIME SLIP GEARS WHEN TRANSITIONING FROM REVERSE TO DRIVE. I HAVE TAKEN MY CAR IN FOUR TIMES NOW AND AM CONTINUALLY TOLD THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. THESE HIGHLY DANGEROUS TRANSMISSION MISFIRES HAPPEN EVERY DAY I DRIVE MY CAR, NO MATTER THE DRIVING CONDITION. *TR

WHILE TRAVELING AT HIGHWAY SPEED ON A 4-LANE DIVIDED HIGHWAY, A SLOW-MOVING VEHICLE MERGED IN FRONT OF OUR FUSION FORCING A HARD BRAKING EVENT (THERE WAS SOMEBODY COMING UP FROM BEHIND IN THE LEFT LANE, PREVENTING A LANE CHANGE AT THAT INSTANT). THE FUSION WAS SLOWED DOWN TO 50-55 MPH AS THE CAR FROM BEHIND PASSED. THIS ALLOWED A LANE CHANGE TO AVOID HITTING THE CAR THAT PULLED IN FRONT TO BEGIN WITH. HOWEVER, IN ORDER TO KEEP UP WITH THE FLOW OF TRAFFIC, 100% ACCELERATOR PEDAL WAS REQUIRED. AS THE FUSION ACCELERATED UP TO NEAR THE ORIGINAL SPEED, THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD, THEN A VIOLENT JOLT. THIS JOLT SEVERELY SHOOK THE CAR, CAUSED A SUDDEN DECELERATION AND TO SWERVE ON THE HIGHWAY. LUCKILY, MY WIFE WAS ABLE TO KEEP CONTROL OF THE CAR. THE SEAT BELT GRABBED. HAD MY WIFE NOT BEEN WEARING THE SEAT BELT, SHE IS CONVINCED THAT SHE WOULD HAVE BEEN THROWN INTO THE STEERING WHEEL. THE CAR WAS TAKEN TO A NEARBY FORD DEALERSHIP. NO PROBLEMS WERE FOUND. (HOWEVER, A FAULT CODE SPECIFIC TO HYBRID VEHICLES WAS LOGGED IN THE PCM MEMORY.) THIS APPEARS TO BE A CONTINUATION OF THE TRANSMISSION PROBLEMS THIS CAR HAS BEEN EXPERIENCING SINCE THE DAY AFTER I PURCHASED THE CAR IN AUGUST, 2010 - AND FORD HAS BEEN UNABLE TO CORRECT. THIS VEHICLE HAS BEEN INTO THE FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. THE CAR IS NOW AT MY LOCAL DEALERSHIP.

WHILE PULLING OUT OF THE DRIVEWAY A NEIGHBOR NOTICED A LUG NUT FALL OFF MY VEHICLE. I STOPPED THE CAR IMMEDIATELY AND WE DETERMINED THAT THE CAR WAS MISSING 2 LUG NUTS, ONE FROM EACH FRONT TIRE. WE WENT TO MAKE SURE THE REMAINING LUG NUTS WERE SECURELY ATTACHED AND WHEN APPLYING A SLIGHT AMOUNT OF PRESSURE TO ANOTHER LUG NUT IT SNAPPED OFF. THIS HAPPENED WITH TWO NUTS. THE INSIDE STUD THAT THE LUG NUT ATTACHED TO LOOKS AS IF THE METAL IS CRUMBLED. THE VEHICLE HAS 13600 MILES ON IT AND HAS HAD THE TIRES ROTATED ONCE AT 6600 MILES BY THE FORD DEALERSHIP WE PURCHASED THE CAR FROM. THIS IS WELL WITHIN THE STANDARDS THE WARRANTY REQUIRES (AT 7500 AND 15000)

WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE WOULD SHUTDOWN AND ALL POWER ASSIST FEATURES WOULD BE DISENGAGED. THE CHECK ENGINE, CHECK TRACTION CONTROL, CHECK OIL PRESSURE, CHECK TEMPERATURE, AND LOW FUEL WARNING MESSAGES WOULD ILLUMINATE. THE VEHICLE SUFFERED FROM THESE SYMPTOMS APPROXIMATELY 13 TIMES OVER THE COURSE OF 1000 MILES ULTIMATELY RESULTING IN SEVERAL EVASIVE MANEUVERS TO AVOID COLLISIONS CAUSED BY THE LACK OF ENGINE POWER. THE VEHICLE SPENT 27 DAYS IN THE SHOP AND ULTIMATELY THE MAIN ECM WAS REPLACED. THE SYMPTOMS HAVE SINCE CEASED, BUT I AM CONCERNED THAT THEY MAY START AGAIN SINCE THE SYSTEM FAILURES SEEMED TO INCREASE WITH 100+ DEGREE AMBIENT AIR TEMPERATURES.

TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN COLD OR SNOWY WEATHER, THE BRAKES WOULD EXHIBIT A GRINDING AND AN INCREASE IN STOPPING DISTANCE. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT DESIGNED FOR THE CLIMATE IN WHICH HE RESIDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS BECAUSE OF THE WEATHER CONDITIONS. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 24,000.

I FULLY AGREE WITH THE FOLLOWING PREVIOUS COMPLAINT: 2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. THIS SITUATION IS SO BAD THAT I HAVE REVERSED THE POSITION OF THE HEAD RESTS, THUS RENDERING THEM TOTALLY INEFFECTIVE. I AM UNABLE TO DRIVE OR RIDE IN THIS CAR WITH THE HEAD RESTS IN THE NORMAL POSITION. *TR

TRANSMISSION FAILURE AND ISSUE PERSISTS. OCCASIONALLY, WHEN ACCELERATING FROM A STOP OR A LOW SPEED, THE TRANSMISSION WILL SLIP AND CATCH VIOLENTLY. THE WHOLE CAR SURGES AND JERKS FORWARD CAUSING THE TIRES TO CHIRP. IF THIS WERE TO HAPPEN ON A DAY WITH INCLEMENT WEATHER, THE CAR COULD LOSE CONTROL AND CAUSE AN ACCIDENT. FORD REBUILT THE TRANSMISSION IN SUMMER OF 2010 AFTER FINDING BURNT CLUTCH PLATES. FORD HAS NOT REPAIRED THE ORIGINAL ISSUE AFTER TAKING THE VEHICLE IN 7 TIMES. ALSO, EVERY TIME THE TRANSMISSION JERKS, BURNING TRANSMISSION FLUID IS SMELLED INSIDE THE CAR THROUGH THE AC VENTS. FORD CLAIMS IT IS LEFTOVER FLUID FROM PREVIOUS REPAIRS, BUT AFTER 6 MONTHS, THE SMELL IS STILL THERE. *TR

I HAVE A 2010 FORD FUSION SE WITH 12593.2 MILES WHICH I PURCHASED NEW. THE WHEELS HAVE NEVER BEEN REMOVED FROM THE VEHICLE. BEFORE REMOVING THE LUG NUTS OF THE FRONT DRIVERS' WHEEL TO DO A TIRE ROTATION, I NOTICED A LUG NUT MISSING. THE STUD HAD FAILED. I AM VERY WORRIED ABOUT THE REMAINING STUDS AND HAVE READ THAT OTHERS HAVE HAD SIMILAR FAILURES. I WILL BE CONSULTING MY DEALER MONDAY FOR A SOLUTION. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE OPENINGS IN THE WHEELS ALLOWED ICE TO FREEZE INSIDE AND WOULD CAUSE THE VEHICLE TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 5/9/11 *CN UPDATED 06/06/11

2010 FORD FUSION. 19,000 MILES. NOTICED A MISSING LUGNUT ON 4/11/11. ONE WHEEL STUD ON FRONT DRIVER'S SIDE WHEEL HAS SNAPPED OFF. CAR IS CURRENTLY AT THE DEALER FOR SERVICE. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS BRAKING FROM APPROXIMATELY 5 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS AND THE TRANSMISSION BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO RESUME DRIVING YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.

2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. *TR

LEASED A NEW 2010 FORD FUSION ON 1/30/10. I HAD 2 TIRE ISSUED WITH THIS VEHICLE. FLAT LEFT REAR ON ABOUT 5/17/11 WITH 5349 MILES WHICH WAS PLUGGED AND A BLOW OUT ON A HIGHWAY ON ABOUT 11/17/2010 WHICH WAS SO BAD I HAD TO REPLACE THE TIRE (NOT OVER 10,000 MILES) I BELIEVE THERE IS A PROBLEM WITH THIS GROUP OF TIRES. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT AND REAR PASSENGER SIDE WHEELS WERE BENT AND WOULD NEED TO BE REPLACED. THE FRONT PASSENGER SIDE WHEEL WAS REPLACED AND THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE WITH THE OTHER DEFECTIVE WHEEL. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 17,229. UPDATED 05/04/11 *BF THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THERE WAS A VIBRATION COMING FROM THE VEHICLE. ALSO, THE WHEELS WERE BENT. UPDATED 07/08/11

FOUND TWO MISSING LUG NUTS/STUDS FROM THE LEFT REAR TIRE OF A 2010 FORD FUSION. CAR HAD ONLY 10,000 MILES AND THE TIRES/WHEELS HAD NEVER BEEN SERVICED. I FOUND 1 LUG NUT WITH THE STUUD IN IT LAYING IN MY STREET. STUD LOOKS LIKE A CLEAN BREAK NOT TYPICALLY ASSOCIATED WITH OVERTIGHTENING. AFTER INSISTING, THE DEALER REPLACED BOTH. WILL KEEP AN EYE ON THE REST BASED ON NUMBER OF COMPLAINTS FOUND ONLINE. *TR

THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, M

2010 FORD FUSION TRANSMISSION FLARES AND HARD SHIFTS. HAVE HAD THE CAR IN TWICE FOR THE SAME PROBLEMS INCLUDING LEAKING TRANS FLUID FROM THE LEFT FRONT HALF-SHAFT. RECENTLY THE WRENCH LIGHT CAM ON AT THE END OF A 900 MILE TRIP BUT WENT OFF A DAY LATER. I HAVE HAD A HALF SHAFT, CLUTCH, RELATED SEALS AND BUSHINGS (TOOK 10 DAYS TO REPAIR) REPLACED BEFORE THE CAR REACHED 21,000 MILES. THERE IS A WIDE SPREAD PROBLEM WITH EH 6F35 TRANSMISSION USED IN MULTIPLE FORD CARS AND TRUCKS. FORD COVERED THE COST OF REPAIRS UNDER WARRANTY AND ONLY PAID FOR A RENTAL BECAUSE I BOUGHT AN EXTENDED WARRANTY AT PURCHASE. FORD IS AT A LOSS HOW TO FIX THESE 6F35 TRANSMISSION PROBLEMS AND IS DELIBERATELY VAGUE WHEN QUESTIONED. I SPENT $25,000 ON THIS CAR AND AM WORRIED ABOUT IT'S SAFETY AND DURABILITY. I THINK FORD IS HOPING THE WARRANTY RUNS OUT BEFORE THE TRANSMISSION COMPLETELY FAILS. THE 6F35 TRANSMISSIONS NEED REPLACED. NOT MORE COMPUTER PCM FLASHES. I READ THAT ON SOME OF THE 6F35 TRANSMISSIONS HAD BORE HOLES MANUFACTURED INCORRECTLY. I THINK FORD IS TRYING TO COVER UP THIS PROBLEMS AND TRYING CHEAP FIXES THAT DON'T RESOLVE THE ISSUE. OWNERS ALL OVER THE INTERNET ARE HAVING SIMILAR ISSUES. *TR

I DISCOVERED MISSING LUG NUTS ON TWO SEPARATE WHEELS ON MY 2010 FORD FUSION SE. THE FRONT PASSENGER SIDE WHEEL AND THE REAR DRIVERS SIDE WHEEL. AS I LOOKED CLOSER, I NOTICED THAT THE WHEEL STUD BOLT HAD BROKEN OFF. I DO NOT KNOW WHEN THE WHEEL STUDS BROKE ALTHOUGH THE ONE ON THE REAR DRIVER SIDE APPEARS TO HAVE HAPPENED SOME TIME AGO AS THE SURFACE OF THE BREAK HAS ALREADY CORRODED. THE SURFACE OF THE BREAK ON THE FRONT PASSENGER WHEEL APPEARS TO BE MORE RECENT AS THERE IS LITTLE TO NO CORROSION. THIS ISSUE DID NOT CAUSE AN ACCIDENT OR ANY VEHICLE DAMAGE THAT I AM AWARE OF AT THIS TIME. THE VEHICLE HAS 17,460 MILES ON IT AND WAS PURCHASED AT THE END OF MAY 2010. THIS VEHICLE IS USED FOR PERSONAL USE - I DRIVE IT TO AND FROM WORK WHICH IS A 65 MILE ROUND TRIP. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR TIRE STUDS FRACTURED SEVERAL TIMES AND WERE REPLACED YET THE FAILURE CONSISTENTLY RECURRED. THE DEALER ADVISED THAT THE FAILURE WAS NOT COMMON FOR A VEHICLE WITH SUCH LOW MILEAGE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 7,500.

I BOUGHT A SLIGHTLY USED (IT WAS A DEALER AUTO) 2010 FORD FUSION SEL. SINCE I FIRST PURCHASED IN FEBRUARY 2010, I HAVE EXPERIENCED VERY JERKY AND UNEVEN SHIFTING. I EVEN BROUGHT THE CAR BACK AFTER OWNING IT FOR ABOUT 1 WEEK, BUT THE DEALER MONACO FORD IN CT TALKED ME INTO KEEPING THE CAR, SAYING THAT IT IS DIFFERENT TYPE OF ENGINE (6 CYLINDER) THAN I WAS USED TO. BUT IT FELT WRONG AND ALWAYS HAS. THEN, I GOT A RECALL NOTICE IN THE MAIL OR SERVICE NOTICE NOTIFYING ME OF TRANSMISSION PROBLEMS WITH THE MAKE/MODEL OF MY CAR. IT CAME FROM FORD AND I WAS INSTRUCTED TO BRING THE CAR IN FOR SERVICE. I DID, BUT NOTHING CHANGED. I LEARNED TO LIVE WITH IT, BUT OVER THE PAST MONTH, THE CAR HAS BECOME WORSE AND WORSE - SHIFTING HAS BECOME SO JERKY THAT I EXPERIENCED SEVERE JOLTS AND WHIPLASH ABOUT 5 TIMES. I BROUGHT THE CAR IN ON MARCH 7, 2011 AND THE TRANSMISSION IS DAMAGED DUE TO A BROKEN FRONT AXLE SEAL - I LOOKED ONLINE AND THIS SEEMS TO BE RELATED TO THE PROBLEMS WITH MY MAKE/TYPE OF VEHICLE. I NEED HELP - I CAN'T AFFORD TO KEEP A CAR THAT IS NOT SAFE. THE DEALER TOLD ME IT IS NOT SAFE TO DRIVE AND ALL REPORTS I HAVE READ STATE THAT THESE PROBLEMS ARE OFTEN NOT FIXABLE - WITH ONE PROBLEM AFTER ANOTHER RECURRING WITH THE TRANSMISSIONS IN THE AFFECTED VEHICLES. AS I BOUGHT THE CAR SLIGHTLY USED, I DON'T THINK I CAN SUE THROUGH THE LEMON LAW. I NEED HELP! *TR

AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP THE VEHICLE. SHE CALLED ME. I TOLD HER TO CALL THE DEALERSHIP. SHE LEFT THE VEHICLE RUNNING THINKING THAT PERHAPS AS IT WARMED UP IT WOULD WORK AND TESTED IT SEVERAL TIMES OVER AN HOUR'S TIME IN THE DRIVEWAY. SHE PULLED OUT THE CAR'S MANUAL TO SEE IF THERE WAS ANYTHING LISTED REGARDING THE BRAKE FAILURE. SHE READ IN ANOTHER PART OF THE MANUAL ABOUT RESETTING THE CAR'S COMPUTER BY SHUTTING OFF THE ENGINE. WHEN SHE RESTARTED THE VEHICLE, THE DASH LIGHTS WENT OUT AND BRAKES RETURNED TO NORMAL. THE DEALER SAID THEY "NEVER HEARD OF THIS PROBLEM" AND SAID THE EARLIEST THEY COULD SEE THE VEHICLE WAS 5 DAYS LATER. WE DROPPED THE VEHICLE OFF THE NIGHT BEFORE WITH A DESCRIPTION OF WHAT WAS EXPERIENCED. THE DEALER SAID THEY "COULD NOT VERIFY THE CONCERN" AND FORD DOES NOT PROVIDE ANY GUIDANCE REGARDING THE ISSUE. I WAS ABLE TO FIND QUITE OF FEW INSTANCES BY SIMPLY DOING A "GOOGLE" SEARCH INCLUDING A VIDEO BY 'CONSUMER REPORTS' WHO EXPERIENCED THE EX

TRANSMISSION HAD TO BE REBUILT AROUND 20,000 MILES. AFTER IT WAS REBUILT THE CAR HAD NO POWER SO THEY REPROGRAMMED IT FOR THE 6TH TIME WITH THE THIRD DIFFERENT PROGRAM. NOW DRIVES WORSE THAN EVER. ROUTINELY SHIFTS BETWEEN 5000 AND 6000 RPM. GAS MILEAGE HAS DECREASED. I WAS TOLD THE NEW PROGRAM IS DESIGNED TO MAKE THE CAR SHIFT HIGHER SO THE CLUTCH DOESN'T BURN OUT AGAIN. *TR

I HAVE A TRANSMISSION PROBLEM WHERE IT SLIP INTO NEUTRAL FOR A FEW SECONDS BETWEEN 1-2 AND 2-3 CAUSING AN ACCELERATION DELAY WHILE IN TRAFFIC. THE ENGINE JUST REVS AND THEN A SHUTTERED LURCH WHEN THE TRANSMISSION SLAMS INTO THE NEXT GEAR. I HAVE HAD THE CAR IN FOR REPAIR, WAS TOLD THE TRANSMISSION WAS FINE AND ALL IT NEEDED WAS A REPROGRAM. NOW I STILL HAVE THE ISSUE, I'M TAKING THE CAR BACK IN AND I'M DISMAYED TO HEAR THAT EVEN IF THEY NOW REBUILD THE TRANS, I'LL STILL HAVE TO DEAL WITH THE PROBLEM AS FORD DOESN'T KNOW HOW TO FIX IT. AND I HAVE BEEN TOLD BY THE DEALERSHIP 'YOU CAN BRING IT IN AND WE'LL CHECK IT OUT BUT I DON'T THINK WE CAN FIX IT.' NHTSA HAS TO STEP IN, FORD OWNERS ARE IN JEOPARDY. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REPROGRAMMING OF THE COMPUTER FOR SHIFT MODIFICATION WAS AFFECTING THE OVERALL FUEL MILEAGE AND PERFORMANCE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER WHO WAS NOT WILLING TO ADDRESS THE ISSUE AND IGNORED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 32,000 AND THE FAILURE MILEAGE WAS 14,000. UPDATED 04/15/11*LJ THE TRANSMISSION WAS REPLACED. UPDATED 11/18/11

THIS VEHICLE HAS BEEN SERVICED NINE TIMES AT DEALER WITH SYMPTOMS OF TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT CONTINUES TO DO THE SAME WITH HARSH TRANSMISSION ENGAGEMENTS, SLIPPING CAUSING RPM'S GREATER THAN 5000. A VEHICLE EVENT RECORDER WAS INSTALLED INTO THE VEHICLE AND PROBLEM IDENTIFIED. VALVE BODY HAS BEEN CLEANED, NEW TRANSMISSION SOLENOID, "RE-FLASHED" 2 TIMES WITH NO CHANGES. FORD CUSTOMER SERVICE INVOLVED FROM BEGINNING. AT ONE POINT RECEIVED CALL FROM CUSTOMER SERVICE DISTRICT MANAGER STATING IT IS "NORMAL" FOR THE CAR TO SHIFT THIS WAY AND THERE IS NO PROBLEM EVEN AFTER THE PROBLEM HAS BEEN IDENTIFIED. THIS CONTINUES TO BE A HUGE SAFETY ISSUE AS THE CAR SLIPS AT ANY TIME IN ANY TRAFFIC. THERE HAS NOT BEEN A SOLUTION TO FIX THIS PROBLEM NOR ANY GUARANTEE. SOMETHING HAS TO BE DONE TO FIX THE PROBLEM THAT AFFECTS MANY OWNERS WITH THIS 6 SPEED AUTOMATIC TRANSMISSION. PREVIOUS COMPLAINT ODI 10369166.

I HAVE A 2010 FORD FUSION I BOUGHT IT BRAND NEW IN JULY 2010, ALREADY I HAVE HAD TO REPLACE THE RADIATOR IT WAS NOT COVERED UNDER THE MANUFAC WARRANTY. THERE IS SLOTS IN THE GRILL OF THE CAR PRETTY BIG THEY TOLD ME A ROCK MUST OF WENT THRU THERE WHEN I WAS DRIVING AND MADE THE HOLE IN THE RADIATOR MY INSURANCE HAD TO PAY AND I PAID MY 300 DEDUCTIBLE . FOR A COUPLE WEEKS PRIOR TO THAT I HEARD A GURGLING SOUND UNDER THE DASH BOARD. GOOD THING I WENT TO THE DEALER THE DAY I DID BECAUSE THE HEAT WAS BLOWING COLD AIR. MY RADIATOR WAS BONE DRY AND THE NOISE UNDER THE DASH WAS REAL LOUD AT THIS POINT . WELL ANYWAY I WENT TO PICK THE CAR UP AND THEY SAID IT WAS FIXED BUT I HEARD THE GURGLING SOUND STILL UNDER THE DASH {NEAR THE GLOVE COMP} I DON'T KNOW WHAT THEY DID{THE GUY TRIED TO TELL ME IT WAS NORMAL AT FIRST UNTIL HE HEARD THE NOISE HIMSELF} WELL ANYWAY HE BROUGHT IT BACK INTO THE SERVICE DEPT QUIRK CHEVROLET IN QUINCY MASS AND THEY FIXED THE PROBLEM. BUT WHAT I AM GETTING AT IS I THINK THERE IS A HUGE DEFECT IN THE SLATS IN THE GRILL THAT IT WOULD ALLOW ANYTHING IN TO HURT THE RADIATOR I HAVE OWNED MANY CARS IN MY LIFE AND THIS HAS NEVER HAPPENED TO ME BEFORE. ALSO THE DOOR HANDLE IS FALLING OFF ALREADY ON THE DRIVERS] INSIDE] DOOR. *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE THE VEHICLE WAS PARKED THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS REPLACED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,700. UPDATED 04/15/11*LJ UPDATED 5/2/11 *CN UPDATED 05/13/11 UPDATED 12/28/2011 *LN