TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SAM LEMAN FORD IN BLOOMINGTON, IL, 888-481-8279) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
2009 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ON. THIS HAPPENED WHILE ATTEMPTING TO BRAKE INTO A RIGHT TURN ON A CITY STREET AT LESS THAN 10 MPH. NOW BRAKES ARE VERY SOFT AND HAVE TO PRESS TO THE FLOOR TO STOP. I HAD THE BRAKES BLED ONCE AND THE ISSUE SEEMED TO BE FIXED. THE NEXT BUMP WHILE BRAKES WERE PRESSED CAUSED THE SAME ISSUE. I BELIEVE THE HYDRAULIC CONTROL MODULE IS STUCK OPEN AFTER THE ABS ENGAGED.
ON 3 OCCASIONS MY ANTI-LOCK BRAKE SYSTEM SEEMED TO ENGAGE AND FAIL CAUSING THE ENTIRE BRAKE SYSTEM ITSELF TO FAIL. ONE OCCASION WAS BRAKING OVER A SLICK SURFACE IN A CITY STREET, MY ANTI-LOCK BRAKES ATTEMPTED TO ENGAGE AND THE PEDAL THEN WENT STRAIGHT TO THE FLOOR AND MY VEHICLE HARDLY SLOWED DOWN EVEN 5 MPH. ON TWO OTHER OCCASIONS GOING OVER UNEVEN SURFACES, ONE A HIGH WAY EXIT RAMP, THE OTHER A CITY STREET UNDER CONSTRUCTION. I ATTEMPTED TO BRAKE SO MY SUSPENSION SYSTEM WOULD TAKE LESS OF AN IMPACT, AND BECAUSE OF THE OBJECT I WAS GOING OVER MY ANTI-LOCK BRAKES ENGAGED AND FAILED. ON BOTH OCCASIONS THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND THE VEHICLE HARDLY SLOWS AT ALL. EACH TIME THIS HAPPENS THE BRAKE PEDAL WILL NOT RECOVER FOR APPROXIMATELY 2-3 WEEKS. BY THIS I MEAN THAT I MUST DEPRESS THE BRAKE PEDAL ABOUT 80% BEFORE THE BRAKES WILL ACTUALLY ENGAGE. AFTER THE 2-3 WEEK PERIOD THE BRAKES SEEM TO GO BACK TO NORMAL ON THEIR OWN. ON ALL THREE OCCASIONS MY BRAKE PADS WERE AT LEAST 80% AND THE BRAKE FLUID WAS FULL.
TAKATA RECALL: THIS RECALL WAS ISSUED MORE THAN A YEAR AGO (JUNE, 2016). A REASONABLE AMOUNT OF TIME TO FIX THE RECALL I WOULD IMAGINE TO BE 6-9 MONTHS. IT HAS NOW BEEN 15 MONTHS. I DO NOT FIND THIS REASONABLE. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THAT THERE IS NO FIX AVAILABLE AND NO ETA. HOW LONG DOES A COMPANY HAVE TO COMPLY WITH A RECALL FIX?
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SAN TAN FORD, 1429 EAST MOTORPLEX LOOP, GILBERT, AZ 85297) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/06/17 *BF
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (BOYD BROTHERS FORD, OXFORD, NC, 877-658-0824), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL BACK. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 72,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE TRAVELING AT APPROXIMATELY 20 MPH ON A GENERALLY STRAIGHT, LEVEL AND DRY PAVED CITY STREET. , I WAS APPLYING THE BRAKES TO GRADUALLY STOP THE VEHICLE APPROACHING A STOPLIGHT. MY RIGHT FRONT TIRE ENTERED A POTHOLE AND I FELT THE ABS ACTIVATE, I RELEASED THE BRAKE, AND THE ABS QUICKLY DEACTIVATED. I THEN PUSHED THE BRAKE PEDAL TO COMPLETE THE STOP, BUT THE PEDAL WENT TO THE FLOOR AND I PUMPED THE BRAKE TO COMPLETE THE STOP. THE ISSUE PERSISTED FROM THAT POINT ON (DRIVING TWO MILES BEFORE PARKING). AFTER PARKING OVERNIGHT THE ISSUE REMAINS, THE CAR WILL STOP BUT THE PEDAL IS SOFT AND NEEDS TO BE PUMPED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THOROUGHBRED FORD (8501 N BOARDWALK AVE, KANSAS CITY, MO 64154 (816) 505-1818) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: CAS-12796536. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BALISE FORD (1979 BOSTON RD, WILBRAHAM, MA 01095, PHONE NUMBER: (413) 306-3049) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/2/2017*JS
AFTER THE ABS IS ACTIVATED THE BRAKE PEDAL GOES TO THE FLOOR. HAS HAPPENED MULTIPLE TIMES AND THE ONLY WAY I CAN GET BRAKE PRESSURE IS TO GET THE ABS TO ACTIVATE BY SLAMMING ON THE BRAKES. I HAVE HAD TO ACTIVATE THE ABS UP TO 6 TIMES TO GET PRESSURE BACK. VERY SCARY THE FIRST TIME IT HAPPENS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREEN FORD LOCATED ON, 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504 WHERE IT WAS ADVISED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
LOSS OF BRAKING AFTER ABS EVENT. I WAS DRIVING DOWN THE ROAD AND I HAD TO MAKE A SUDDEN STOP TO AVOID HITTING ANOTHER VEHICLE. THE ABS SYSTEM ACTIVATED AND THEN THE BRAKES BECAME SPONGY AFTERWARDS. FROM THEN ON, EVEN THE REGULAR BRAKES WERE SPONGY AND WOULD NOT BUILD UP PRESSURE AFTER PUMPING MANUALLY. I CHECKED ON THE INTERNET AND THERE ARE YOUTUBE VIDEOS ON THE SUBJECT AND THERE ARE WEBSITES WITH THIS COMPLAINT. SEEMS TO BE WIDESPREAD. THERE IS ALSO A NHTSA DOCUMENT (ODI RESUME PE 16-017) ON THE SUBJECT. I TALKED TO A FORD DEALER, AND HE SAID THAT TO REPLACE THE HYDRAULIC CONTROL UNIT (HCU) WOULD COST ABOUT $2000. FORD HAS NOT ISSUED A TECHNICAL SERVICE BULLETIN (TSB) OR A RECALL FOR THIS PROBLEM, SO THEY WON'T PAY FOR THE REPAIR. THE REGULAR BRAKES SHOULD WORK EVEN IN THE EVENT OF AN ABS SYSTEM FAILURE, BUT THIS IS NOT HAPPENING; THUS I CANNOT RELY ON MY BRAKES UNLESS THE ABS IS DISABLED. MAYBE I SHOULD PULL THE ABS FUSE.
TAKATA RECALL: RECEIVED RECALL NOTICE IN MARCH 2017 AND IT IS NOW ALMOST SEPTEMBER 2017 AND NOTHING ELSE HAS BEEN DONE.
HAVE HAD 2 INCIDENTS OF ABS ENGAGEMENT FOLLOWED BY LOSS OF BRAKES, WHERE PEDAL WENT DOWN TO THE FLOOR. FIRST TIME WAS IN FEBRUARY OF THIS YEAR. ROAD CONDITIONS WERE SLICK AND THE CAR SLID SLIGHTLY. ABS WAS ACTIVATED AND THEN THERE WAS LOSS OF BRAKES. HAD THE CAR TOWED TO A LOCAL MECHANIC AND THE WHOLE BRAKE SYSTEM WAS INSPECTED. ALL THAT WAS FOUND WAS SOME AIR IN THE LINES AND BRAKE PRESSURE CAME BACK. ROTORS, PADS, CALIPERS, MASTER CYLINDER WERE FINE. SECOND INCIDENT HAPPENED AUGUST 5TH WHILE GOING ON VACATION. WAS ABOUT AN HOUR FROM HOME WHEN I SLOWED DOWN TO GO THROUGH A TOLL BOOTH. ROAD WAS WET AND I HIT A SLIGHT BUMP GOING THROUGH THE TOLL. AFTER I GOT THROUGH THE TOLL, BRAKE PEDAL SUNK TO THE FLOOR! I THEN EXITED THE TURNPIKE AND HEADED BACK HOME AND DROVE IT BACK AN HOUR WITH NO BRAKE PRESSURE. FORTUNATELY IT WAS EARLY MORNING AND TRAFFIC WASN'T HEAVY. I GOT HOME, SWITCHED ALL OF THE LUGGAGE INTO MY OTHER CAR AND I CALLED A FRIEND WHO WORKS ON CARS AND HE SAID I COULD DROP IT OFF AND HE WOULD LOOK AT IT WHILE WE WERE ON VACATION. WHILE HE HAD IT, THE BRAKE PRESSURE CAME BACK. BUT AGAIN ENTIRE BRAKING SYSTEM WAS INSPECTED AND NOTHING WRONG WAS FOUND. THERE HAS TO BE A GLITCH IN THE ABS. THE FIRST FIVE YEARS I HAD THE CAR, NOTHING LIKE THIS EVER HAPPENED. OTHER ON LINE POSTINGS I'VE READ DESCRIBE SIMILAR SITUATIONS HAPPENING WHEN THE VEHICLE HAS 60,000 OR MORE MILES ON IT. MY VEHICLE IS AT 60,000. FORD NEEDS TO LOOK INTO THIS! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED O
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KEN STOEPEL FORD LINCOLN, LOCATED AT 400 SIDNEY BAKER ST S KERRYVILLE, TX 78028) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT STATED THAT HE DID NOT WANT FORD TO BE EXEMPT FROM REPAIRING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ *TR
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 20 MPH, THE ABS MALFUNCTIONED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE BRAKE PEDAL EXTENDED APPROXIMATELY 3/4 OF THE WAY DOWN. THE VEHICLE LUNGED FORWARD AS IF THE CONTACT HAD COME TO AN EMERGENCY STOP, BUT ONLY MINIMAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE MALFUNCTION WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STUCKEY FORD AND SUBARU, 500 BROAD ST, HOLLIDAYSBURG, PA 16648 (814) 695-9862) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND OWNERS WERE TO WAIT FOR A SECOND NOTICE FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (LOCATED IN HUNTSVILLE, AL 35816, PHONE NUMBER: (256) 539-9441) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD NOTIFIED THE CONTACT WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER STATED THAT ANOTHER NOTICE WOULD BE RECEIVED ONCE THE PARTS ARRIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
TAKATA RECALL I HAVE NOT YET HAD THIS REPLACED, AND FEEL IT'S UNSAFE FOR ME TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT DURING OPERATION OF THE VEHICLE.
WHEN I DRIVE IN THE RAIN OR WHEN I HIT A POT HOLE, MY ABS WILL KICK IN AND I LOSE ANY TYPE OF BREAKING ON MY CAR. THE BREAK PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT DOES NOT MATTER IF IM ON THE HIGHWAY OR THE STREET, AS SOON AS THE ABS KICKS IN I LOSE THE BREAK PEDAL. THIS IS VERY DANGEROUS FOR ME AND MY SON.
VEHICLE BRAKES GET SPONGY AND LOSE POWER WHILE HAVING FOOT ON BRAKE AND GOING OVER MINOR BUMPS IN THE ROAD..MANY TIMES BRAKE PEDAL WILL GO TO THE FLOOR AFTER HITTING BUMPS..THIS HAS HAPPENED MORE THAN ONCE AND HAS OCCURRED AT VARIOUS SPEEDS...SEEMS TO HAVE STARTED AT ABOUT 85,000 MILES AND ABOVE..I FEEL THEY ARE WAITING FOR SOMEONE TO GET SERIOUSLY INJURED BEFORE THEY LOOK INTO IT.
THERE IS A MALFUNCTION WITH THE HYDROLIC CONTROL UNIT ANTI BRAKE SYSTEM. THE BRAKES ONLY WORK IF YOU PRESS THE PEDAL COMPLETELY TO THE FLOOR. THE BRAKES DO NOT WORK WHEN PRESSED REGULARLY, THEY MUST BE PRESSED DOWN TO THE FLOOR. THIS CAUSES THE CAR TO NOT STOP WHEN YOU NEED IT TO, RESULTING IN INSTANCES WHERE ONE MIGHT GET INJURED IF NOT FIXED.
THE PEDAL IS SPONGY AND MAKES SOUNDS LIKE AIR IS BEING PUMPED IN AND OUT OF THE BRAKING SYSTEM. THE PEDAL TRAVELS. I HAVE TO PRESS IT TO THE FLOOR TO GET SOME TYPE OF ACTION THAT EVENTUALLY STOPS THE CAR. IF YOU TAKE YOUR CHANCES WITH DRIVING THE CAR, YOU HAVE TO KNOW WELL AHEAD OF TIME WHEN YOU WILL HAVE TO STOP THE CAR IN ORDER TO AVOID CRASHING INTO ANOTHER CAR OR OBJECT. THIS IS A VERY UNSAFE SITUATION.
BRAKE PEDAL DROPS TO FLOOR AFTER HITTING A POTHOLE WHILE VEHICLE IS IN MOTION. NO BRAKE WARNING ILLUMINATED. THIS OCCURRED WHILE ATTEMPTING TO BRAKE AT AN INTERSECTION.
BRAKE PEDAL WENT SOFT AFTER ABS WAS ENGAGED. NOW THEY GO SOFT AND ALMOST DOESN'T STOP AND TAKES TWICE THE DISTANCE TO STOP ESPECIALLY AFTER THE ABS ENGAGES BECAUSE OF BRAKING ON WET SURFACE OR BUMPY/ROUGH SURFACE. THIS IS SCARY AND I WOULD LIKE TO GET THIS FIXED BUT IF THERE IS A RECALL I WOULD LIKE TO WAIT UNTIL THE RECALL IS INITIATED. STARTED HAPPENING A FEW YEARS AGO BUT I'VE JUST MANAGED WITH IT SINCE.
I RECEIVED A LETTER IN MARCH 2017 STATING AIRBAGS NEED TO BE REPLACED BECAUSE OF SAFETY ISSUES. STILL NOT DONE!! THIS IS NOT SAFE FOR MY SON TO BE DRIVING. WHEN WILL THIS BE FIXED.
DOOR HANDLE INCLUDING THE LOCK ARE DANGEROUS! FIRST, THE COATING OVER THE PLASTIC LEVER NECESSARY TO EXIT THE VEHICLE BEGAN SPLITING AND BECAME VERY SHARP. MY PASSENGERS AND MYSELF BEGAN RECEIVING RAZOR SHARP CUTS TRYING TO EXIT. I BROUGHT MY VEHICLE TO FORD DOR SOMETHING ELSE AND ASKED IF THERE WAS A RECALL, BUT THERE WAS NONE. I HAD TO TAPE OVER THE HANDLES. NEXT, MY DRIVER'S DOOR HAND BROKE OFF IN MY HAND AND I HAD TO LOWER MY WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. WHAT WOULD I'VE DONE IF MY WINDOW DIDN'T WORK, WHEN I LIVE IN FL AND THE INSIDE TEMPERATURE OF CARS GROWS INTO TRIPLE DIGITS! I HAD TO REPLACE AND INSTALL A NEW HANDLE I PURCHASED ONLINE. WHEN I NOTICED THE READILY AVAILABILITY OF THE PARTS, THIS SEEMS TO BE A COMMON REPLACEMENT. WELL IT'S A GOOD THING TO KNOW BECAUSE NOW MY PASSENGER SIDE DOOR HANDLE IS NOW MALFUNTIONING. I HOPE ACTION WILL BE TAKEN TO RECALL AND REPLACE MY HANDLES OR AT LEAST REIMBURSE ME FOR THE REPLACEMENTS I'VE HAD TO PURCHASE. ALSO, I'VE BEEN WAITING ON A RECALL THAT WAS JUST UPDATED. I'VE BEEN WAITING 2YRS AND THEY STILL DON'T HAVE THE PART?! IS IT BECAUSE THE AIRBAG IS TOO EXPENSIVE TO REPLACE?
TAKATA RECALL. MY VEHICLE HAS AN AIRBAG INFLATOR RECALL AS OF JUNE 1ST 2016. A VEHICLE WITH A SAFETY FEATURE DEFECT IS NOT SAFE TO DRIVE, AND LOANER VEHICLES ARE NOT BEING ISSUED. WHY AM I SUBJECT TO INJURY OR POSSIBLE DEATH BECAUSE OF A FAULTY PART THAT HASN'T BEEN REPLACED? MY CAR IS NOT SAFE TO DRIVE BECAUSE OF THE TAKATA RECALL, AND THERE IS NOT YET A REMEDY FOR THE RECALL. IT'S BEEN 15 MONTHS SINCE THE RECALL WAS ISSUED, AND NOTHING HAS BEEN DONE. I'VE BEEN TOLD BY A FORD MOTOR COMPANY CUSTOMER SERVICE REPRESENTATIVE AND THE CUSTOMER SERVICE MANAGER, THAT THERE IS NO ISSUE WITH THE VEHICLE AND IT IS SAFE TO DRIVE. WHICH IS WRONG BECAUSE IF EVERYTHING WAS FINE THEN THERE WOULDN'T BE A RECALL ON IT. AND WHY IS IT THAT FORD ISN'T GIVING OUT LOANER OR RENTAL VEHICLES TO CONSUMERS WHO ARE AFFECTED BY THE RECALL? WHY IS IT THAT NHTSA AND HONDA ADVISE THAT THEIR VEHICLES EFFECTED BY THE RECALL ONLY BE DRIVEN TO AN AUTHORIZED DEALER FOR REPAIR, BUT FOR FORDS NHTSA SAYS THEY ARE SAFE TO DRIVE? IT SHOULDN'T MATTER WHAT MAKE OR MODEL, IF IT IS AFFECTED BY THE RECALL THEN IT ISN'T SAFE TO DRIVE. I SHOULD NOT BE EXPECTED TO DRIVE AN UNSAFE VEHICLE, JUST BECAUSE THE PARTS AREN'T AVAILABLE. THAT IS PUTTING SO MANY LIVES AT RISK. I, AS SHOULD OTHERS AFFECTED, BE ISSUED A LOANER OR RENTAL VEHICLE AT THE COMPANIES EXPENSE, FOR HAVING A DEFECTING PART IN THEIR VEHICLE. WE SHOULDN'T HAVE TO WAIT AROUND LIKE A SITTING DUCK HOPING THAT NOTHING HAPPENS. THIS NEEDS TO ADDRESSED AND FIX RIGHT AW
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER AND MANUFACTURER WERE NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BRAKES GO SOFT AFTER BREAKING OVER IRREGULAR SURFACE. PAID FORD DEALERSHIP 1400 DOLLARS TO REPAIR. BRAKES CONTINUE TO GO SOFT OVER IRREGULAR SURFACES.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DELAYED IN RESPONDING. THE VEHICLE WAS TAKEN TO RODEO FORD 13680 W TEST DR, GOODYEAR, AZ 85338 WHERE THE CONTACT COULD NOT REMEMBER THE DIAGNOSIS OR REPAIRS. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO RODEO FORD WHERE IT WAS DIAGNOSED THAT ECU AND HYDRAULIC CONTROL UNIT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER, AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TAKATA RECALL. WHY HAS FORD NOT YET REPLACED/REPAIRED MY AIRBAG? I WAS NOTIFIED YEARS AGO OF POTENTIAL DEATH FROM EXPLODING AIRBAG, YET FORD HAS DONE NOTHING TO RECTIFY THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FORD OF PORT RICHEY IN PORT RICHEY, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702 (570) 823-8888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/17 *BF *JS
ABS SYSTEM BYPASS STICKS WHEN ENGAUGED WHICH CAUSES BRAKE PEDAL TO GO TO FLOOR AFTER USE. HAPPENS ALOT IN WINTER ON ICE.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PIERSON FORD IN INDIANAPOLIS, INDIANA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVER DOOR LATCH ("LF INNER DOOR HANDLE") OPEN IT FROM THE INSIDE BROKE TWICE IN 2011 & 2017 THE CONSUMER REQUESTD TO WITHDRAW THIS COMPLAINT. UPDATED 09/20/2017*JS
"LF INNER DOOR HANDLE" ON THE DRIVERS INSIDE DOOR BROKE TWICE IN 2011 & 2017 -- DANGER OF TRAPPING DRIVER INSIDE CAR
AFTER ABS ENGAGED, LOSS OF BRAKE FEEL AND AN INCREASE IN STOPPING DISTANCE. THE TOP INCH OF PEDAL TRAVEL FELT NORMAL FOLLOWED BY SEVERAL INCHES OF NO BRAKE "FEEL" UNTIL NEAR THE BOTTOM OF PEDAL TRAVEL WHERE BRAKING RESUMED. THIS OCCURS ONLY AFTER THE ABS ENGAGES AND LASTS FOR SEVERAL MINUTES TO SEVERAL DAYS AFTER. BRAKE LOSS RESULTED IN A NEAR COLLISION. ABS ENGAGING AFTER EVENT IS NOT AS EFFECTIVE AS INITIAL ABS EVENT RESULTING IN INCREASED STOPPING DISTANCE WHILE ABS IS ENGAGING. THIS HAS OCCURED MULTIPLE TIMES WITH THE MOST RECENT EVENT HAPPENING ON 7/13/2017. ISSUE USUALLY RESOLVES A DAY OR TWO AFTER OCCURIMG BUT WILL REOCCUR IF ABS IS ENGAGED AGAIN.
TAKATA RECALL. RECEIVED RECALL NOTICE IN JULY 2016 IN WHICH IT STATED WHEN "PARTS BECOME AVAILABLE". HOWEVER, WHEN READING SOME NHTSA'S DOCUMENTS I NOTED THAT SOME VEHICLES THAT ARE IN A HAH ZONE SHOULD HAVE A HIGHER PRIORITY. MY VEHICLE HAS ALWAYS BEEN REGISTERED IN FLORIDA (HOT AND HUMID) AND IS LISTED AS A PRIORITY 5. THE ONLY INFORMATION I HAVE RECEIVED IS THE JULY 2016 SAFETY RECALL NOTICE. WHAT IS THE CURRENT STATUS OF THE TAKATA PARTS AVAILABILITY?
DURING ROUTINE BRAKING EVENT FROM APPROX. 25 MPH, THE ABS SYSTEM UNEXPECTEDLY AND UNNECESSARILY ENGAGED. UPON ABS ACTIVATION THE BRAKE PEDAL LOST ALL PRESSURE AND SANK TO THE FLOOR AND ALL BRAKING POWER WAS LOST. BRAKING POWER WAS EVENTUALLY REGAINED AFTER REPEATED PUMPING OF THE BRAKE PEDAL BUT STOPPING DISTANCE EXTENDED WELL BEYOND NORMAL EVEN WITH BRAKE PEDAL PUSHED TO THE FLOOR. I BELIEVE THIS TO BE RELATED TO NHTSA # PE16017
WHEN DRIVING ON WET OR SLIPPERY SURFACE AND NEED TO BRAKE THE BRAKES LOCK UP AND DON'T UNLOCK UNTIL CAR COMES TO A COMPLETE STOP. MY SPEED IS NOT REALLY A FACTOR IT HAS SCARED THE SH*T OUT OF ME AND I WON'T LET MY WIFE OR KIDS DRIVE MY CAR WHEN THESE CONDITIONS ARE PRESENT. I'VE HAD A MECHANIC LOOK AT IT AND HE CAN'T FIGURE IT OUT.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE SHEEHY FORD DEALER WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ THE CONSUMER STATED THE PASSENGER AIRBAG BEGAN TO RUPTURE ABOUT HALFWAY THROUGH. *JS
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NORTHSIDE FORD LOCATED AT 12300 SAN PEDRO AVE SAN ANTONIO, TX 70216) WHO STATED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2009 FORD FUSION LOADED WITH A TAKATA AIRBAG HAS NOT BEEN RESOLVED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 07/10/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT RECALL REMEDY PARTS WERE NOT AVAILABLE. THE CONTACT INQUIRED WITH MULTIPLE UNKNOWN DEALERS WHO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ABS HYDRAULIC CONTROL UNIT FAILURE....UPON BRAKING WHILE HITTING A POTHOLE, THE ABS KICKS ON, AND THE BRAKE PEDAL GOES MUSHY ALMOST TO FLOOR AND CAR DOESN'T STOP, ONLY HAPPENS AFTER ABS HAS BEEN ACTIVATED. OPERATES NORMAL AT ALL OTHER TIMES. FORD KNOWS ABOUT THIS PROBLEM AND REFUSES TO RECALL OR PAY FOR THE FIX, CLEARLY NOT ENOUGH PEOPLE HAVE BEEN INJURED OR KILLED YET. UNRELIABLE BRAKING IS A BIG PROBLEM!!!
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES WHILE DRIVING 60 MPH OR MORE, THE BRAKES MALFUNCTIONED. THE CONTACT WOULD HAVE TO ALLOW FOR A SIGNIFICANT DECREASE IN SPEED DUE TO THE EXCESSIVE DISTANCE NEEDED BEFORE THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. THE FAILURE ALSO OCCURRED WHENEVER THE ROAD CONDITIONS WERE UNEVEN OR UNSTABLE. THE CONTACT TOOK THE VEHICLE TO THE BRIARWOOD FORD DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS RELATED TO NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THERE WAS NO RECALL. THE DEALER REPLACED THE REAR AND FRONT BRAKES, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HCU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GERMAIN FORD IN COLUMBUS, OHIO) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO PHILS FORD (LOCATED AT 257 E MAIN ST, PORT JERVIS, NY 12771) AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/25/17*LJ *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Fusion → · Every Fusion year → · How the figures are calculated →