I WAS A PASSENGER IN A 2009 FORD FUSION SEDAN. I AM A STATE EMPLOYEE AND I WAS TRAVELING WITH A COWORKER, WHO WAS DRIVING. WE WERE LEGALLY STOPPED AT AN INTERSECTION WAITING FOR THE VEHICLE IN FRONT OF US TO TURN LEFT. WE WERE REAR-ENDED BY A HIT AND RUN DRIVER ESTIMATED BY POLICE ON THE SCENE TO HAVE BEEN TRAVELING AT 50 MPH. THE MAJORITY OF THE IMPACT WAS ON THE REAR PASSENGER SIDE. WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. UPON IMPACT, I WAS THRUST FORWARD, THEN BACKWARD, AND THE SEAT BACK BROKE. I WAS IN A RECLINING POSITION AFTER THE ACCIDENT. I HAVE BEEN DIAGNOSED BY TWO NEUROLOGISTS AS HAVING POST CONCUSSION SYNDROME, TRAUMATIC BRAIN INJURY, AND VESTIBULAR DYSFUNCTION AS A DIRECT RESULT OF THE ACCIDENT. AN INVESTIGATOR HIRED BY MY ATTORNEY CONCLUDED UPON INSPECTION OF THE CAR THAT THE SEAT BACK SHOULD NOT HAVE FAILED. I WAS SEATED PROPERLY WITH BOTH FEET ON THE FLOOR AND I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT. *TR
2009 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL*THE CONTACT OWNS A 2009 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT SHE APPLIED PRESSURE TO THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING FOLLOWED BY A LOUD POPPING NOISE. SHE ATTEMPTED TO PLACE THE VEHICLE INTO NEUTRAL GEAR AND PULLED THE EMERGENCY BRAKE, AFTER DRIVING FOUR MILES SHE WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND SHUT IT OFF. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 13,920.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT PLACED THE TRANSMISSION LEVER INTO NEUTRAL AND SHUT OFF THE VEHICLE. SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE AT A VERY LOW SPEED UNTIL SHE REACHED HOME WHEN SHE BEGAN TO SMELL SMOKE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING AN INVESTIGATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 5,781 AND THE FAILURE MILEAGE WAS 5,773. UPDATED 05/05/11
2009 FORD FUSION. ATTORNEY SENT LETTER ON BEHALF OF CLIENT IN REGARDS TO CONSUMER APPLYING BRAKES WHILE DRIVING AND THE PASSING GEAR FAILED TO DISENGAGE *TGW THE CONSUMER ATTEMPTED TO PASS A SMALL MOTORHOME. AFTER PULLING OUT OF THE EASTBOUND LANE, A VEHICLE CAME AROUND A CURVE HEADING WEST. THE CONSUMER DECIDED AGAINST PASSING AND IMMEDIATELY APPLIED THE BRAKES. UPON APPLYING THE BRAKES, THE PASSING GEAR FAILED TO DISENGAGE. THE GAS PEDAL LOCKED TO THE FLOOR AND THE VEHICLE CONTINUED TO ACCELERATE. AS THE VEHICLE ACCELERATED, THE CONSUMER DEPRESSED THE BRAKE AND MANEUVERED THE VEHICLE BACK INTO THE EASTBOUND LANE. THE ENGINE WAS STILL RUNNING AT FULL THROTTLE, EVEN THOUGH SHE KEPT HER FOOT ON THE BRAKE WHILE APPLYING AS MUCH PRESSURE AS SHE COULD. SHE THEN PUT THE VEHICLE INTO NEUTRAL GEAR, WITH HER FOOT STILL PRESSING FULL-FORCE ON THE BRAKE. ALTHOUGH THE ENGINE WAS STILL RUNNING AT FULL THROTTLE, SHE WAS ABLE TO REDUCE THE SPEED OF THE VEHICLE AND CAME TO A STOP. AFTER PUTTING THE VEHICLE IN THE PARK POSITION, THE ENGINE SOUNDED AS THOUGH IT WAS STILL RACING AND SHE CONTINUED TO APPLY THE BRAKE. ONLY AFTER TURNING OFF THE VEHICLE, DID THE ENGINE STOP. AFTER LETTING THE VEHICLE COOL OFF, BECAUSE THE FRONT END WAS HOT AND THE REAR END SMELLED LIKE HOT BRAKES AND BURNED RUBBER, THE GAS PEDAL WAS STILL STUCK TO THE FLOOR AND THERE WAS NO INTERFERENCE FROM THE FLOOR MAT. THE PEDAL WAS STUCK AT THE UPPER PART OF THE PEDAL CLOSEST TO THE FRONT OF THE VEHICLE. SHE REACHED DOWN AND
REAR BRAKE CALIPERS HANGING UP OR DRAGGING ON 2009 FORD FUSION CAUSE EXCESSIVE HEAT AND PREMATURE BRAKE PAD AND ROTOR FAILURE AT 37,000 MILES. *TR
SUDDEN ACCELERATION WHEN CAR WAS PUT INTO REVERSE. THE CAR ENGINE WAS TURNED OFF. FLOOR MAT WAS NOT TOUCHING THE GAS PEDAL. DEALER COULD NOT FIND ANY CODES IN CAR COMPUTER. CAR IS 2009 FORD FUSION, V-6, AWD. MODEL SEL. *TR
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND TRYING TO PASS A VEHICLE, THE ENGINE STARTED TO RACE AND THE RPMS INCREASED. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP ONCE SHE SHIFTED INTO NEUTRAL GEAR WITH HER FOOT ON THE BRAKE PEDAL. THE ENGINE CONTINUED TO RACE EVEN AFTER THE VEHICLE CAME TO A STOP. THE GAS PEDAL WAS STILL ENGAGED AND ATTEMPTING TO ACCELERATE EVEN AFTER THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 4120. THE CONSUMER STATED THE ACCELERATOR BECAME STUCK TO THE FLOOR. SHE HAD TO LITERALLY PULL THE GAS PEDAL UP AND THERE WAS A SOUND OF A CLICK. UPDATED EVOQ 08/20/10 UPDATED 09/28/10 *BF UPDATED 10/04/10 THE CONSUMER STATED SHE HAS SINCE EXPERIENCED ANOTHER EPISODE OF SUDDEN ACCELERATION WHICH WAS SIMILAR TO THE FIRST INCIDENT ON JULY 9, 2010. THE CONSUMER STATED THE SUDDEN ACCELERATION OCCURRED AS SHE WAS PASSING ANOTHER VEHICLE. SHE HEARD THE ENGINE RACING AND THE ACCELERATOR WOULD NOT DISENGAGE WHEN SHE APPLIED THE BRAKE. THE PEDAL, ONCE AGAIN STUCK TO THE FLOOR. HER HUSBAND HAD PREVIOUSLY ATTACHED A NYLON CORD FROM THE ACCELERATOR TO THE AUTOMATIC SHIFT CONTROL HANDLE ON THE CONSOLE. THE CONSUMER WAS ABLE TO PULL THE CORD TO GET THE ACCELERATOR PEDAL TO DISENGAGE. SHE WAS THEN ABLE TO SLOW DOWN AND STOP THE VEHICLE. THE CONSUMER LOOKED DOWN AND NOTICED THE FLOOR MAT WAS NOT ATTACHED TO THE HOOK THAT SECURED IT. THE FLOOR MAT
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT SPEEDS OF 70 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE CONTINUED TO ACCELERATE WITHOUT DRIVER INTENT AND THE CONTACT USED EXTREME FORCE ON THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS MOVED OFF THE ROADWAY AND THE ENGINE WAS SHUT OFF. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
RECURRING LOW SPEED AND BRAKING UNINTENDED ACCELERATION PROBLEMS WITH SURGES FROM ABOUT 3200 TO OVER 5000 RPMS. THIS HAPPENS WHEN BRAKING AND WHEN STOPPED OR RIGHT AFTER STARTING UP FROM A STOP. MAY NOT BE A SAFETY PROBLEM BUT THIS IS CONSISTENT WITH THE TOYOTA PROBLEMS. *TR
U.S. DEPARTMENT OF ENERGY U.S. DEPARTMENT OF TRANSPORTATION THIS IS A REQUEST FOR INSPECTIONS, COMPLIANCE, ON POTENTIAL SAFETY HAZARDS, HEALTH HAZARDS, DEFECTS RECALLS AT THE FOLLOWING LOCATIONS : PLEASE BEGIN YEAR - ROUND INSPECTIONS DURING ALL RACE EVENTS LISTED : MANY COLLISIONS AND OTHER RACE RAGE, ROAD KILL OCCURRENCES HAVE TO BE STOPPED. COCA COLA 600 PONOCO 500 LIFELOCK 400 TOYOTA SAVEMART 350 LENOX INDUSTRIAL TOOLS 301 COKE ZERO 400 LIFELOCK.COM 400 BRICKYARD 400 INDIANAPOLIS 500 PENNSYLVANIA 500 HELLUVA GOOD SOUR CREAM DIPS AT THE GLEN CARFAX 400 SHARPIE 500 LABOR DAY CLASSIC 500 CHEVY ROCK AND ROLL 400 DAYTONA 500 SYLVANIA 300 DOVER 400 PRICE CHOPPER 400 PEPSI 400 BANK OF AMERICA 500 TUMS FAST RELIEF 500 AMP ENERGY 500 AAA TEXAS 500 FORD 400 CHECKER AUTO PARTS 500 FORD CITY 500 PLEASE INCLUDE THESE NASCAR EVENTS AND ALL OTHER NASCAR EVENTS FOR INSPECTIONS, COMPLIANCE AND ALL OTHER POTENTIAL HAZARDS, DEATHS, ETC. PLEASE ALSO INCLUDE ALL INDY TYPE RACE EVENTS WITH THIS REQUEST. *TR
WE HAVE A 2009 FORD FUSION AND I NOTICED HAIR LINE CRACKS IN ALL THE RIM'S, TOOK IN TO DEALER WHO TOOK PICTURES AND SENT OFF TO FORD THEY CAME BACK AND SAID IT WAS ROAD HAZARD DAMAGE AND WOULD NOT COVER. ALL THIS WAS DONE DURING THE FIRST YEAR OF THE WARRANTY.
ABOUT A MONTH AFTER THE CAR WAS BOUGHT, THE TIRE PRESSURE WARNING LIGHT WOULD TURN ON ABOUT ONCE EVERY OTHER MONTH. WE WOULD ALWAYS CHECK THE TIRE PRESSURE AND REFILL AS NEEDED. BUT IN THE MIDDLE OF APRIL THE LIGHT CAME ON EVERY OTHER DAY AND THE CAR STARTED TO PULL STRONGLY TO THE LEFT. WE THOUGHT THERE MIGHT HAVE BEEN A SMALL, SLOW LEAK IN THE TIRE, SO WE BROUGHT IT TO SEARS. THEY WERE NOT ABLE TO FIND A LEAK, BUT THEY LOCATED A CRACK IN THE RIM OF THE WHEEL. NO ONE KNOWS HOW IT GOT THERE. WE NEVER HIT ANYTHING. BUT THE SEARS TECH'S SAID THAT IT MIGHT HAVE BEEN THERE AS A SMALL HOLE AT THE BEGINNING AND IT GOT BIGGER OVER THE TIME. THE CRACK IN THE WHEEL IS WHAT CAUSED THE AIR TO LEAK FROM THE TIRE. THEY THOUGHT IT WAS MUCH TOO DANGEROUS TO LET US DRIVE AROUND WITH THIS CRACK. WE BROUGHT THE CAR TO THE DEALER TO HAVE IT FIXED UNDER THE WARRANTY BUT THEY CLAIM THAT WE MUST HAVE HIT SOMETHING (WHICH WE DID NOT), AND DON'T WANT TO COVER IT. AS OF RIGHT NOW WE ARE DRIVING ON THE SPARE TIRE BECAUSE FORD IS NOT TAKING THE BLAME. WE HAVE TO WAIT A MONTH TO SEE THEIR FORD TECH REPRESENTATIVE. *TR
ONE OR BOTH HYDRAULIC STRUTS ON THE TRUNK LID HAS FAILED. THIS CAUSES THE TRUNK LID TO NOT HOLD ITS OWN WEIGHT AND SLAMS DOWN CREATING A POTENTIAL SAFETY CONCERN. TOOK IT TO THE DEALER WHO DID NOT HAVE THE PART. CURRENTLY WAITING ON RELPACEMENT PART (HOPEFULLY AN IMPROVED VERSION). THIS COMPLAINT FILED FOR GENERAL CONSUMER AWARENESS ONLY. FAIRLY CONFIDENT THE DEALER WILL FIX THIS CONCERN. *CN
DURING THE NIGHT OUR 2009 FORD FUSION ROLLED DOWN ARE DRIVEWAY AND ENDED UP ALMOST IN THE STREET. I COULD SEE THE TIRE MARKS IN THE SNOW AND SEE THAT IT DID IN FACT ROLL, I CHECKED THE GEARSHIFT AND IT WAS IN PARK. I PUSHED ON THE CAR AND IT ROLLED A LITTLE MORE THEN STOPPED. SERVICE MANAGER AT THE DEALERSHIP SAID THERE WAS ANOTHER CAR IN FOR THE SAME PROBLEM. GUY AT THE CAR RENTAL SHOP SAID THAT ALOT OF THEIR FUSIONS HAD TO HAVE THE TRANSMISSIONS REPLACED. *TR
1908 FORD FUSION REAR BRAKING SYSTEM, BRAKE PADS MUST BE REPLACED AT 25,000 MILES. REAR ROTORS MUST BE TURNED. FORD MOTOR COMPANY REFUSES TO ADMIT PROBLEMS AFTER CALL TO REVIEW ISSUE WITH MY PURCHASED FUSION IN 2008. LOSS OF REAR BRAKING CAN LEAD TO INCIDENT'S, CRASHES AND INJURY. DEALER IMPLIED THAT THIS IS AN ONGOING PROBLEM WITH TAURUS AND FUSIONS.IT IS MY UNDERSTANDING TAURUS HAS BEEN RECALLED FOR REAR BRAKE PROBLEMS ASSOCIATED WITH FAULTY BRAKE PADS. *TR
1. ENGINE THREW A ROD RESULTING IN CATASTROPHIC ENGINE FAILURE JULY 10, 2009: WHILE TRAVELING THE I805 S IN SAN DIEGO, CA, THE VEHICLE ENGINE EXPLODED WITHOUT WARNING CAUSING LOSS OF VEHICLE CONTROL. NO WARNING LIGHTS WERE ILLUMINATED, THERE WERE NO NOISES, NOTHING TO INDICATE WHAT WAS ABOUT TO HAPPEN. I WAS HEADING TO WORK AT APPROXIMATELY 1PM, WITH CRUISE CONTROL SET TO 65MPH, WHEN I BEGAN TO NEAR MY FREEWAY INTERCHANGE. IT'S AN AREA WHERE TWO FREEWAYS MEET AND MERGING TRAFFIC IS MOVING MUCH SLOWER. CRUISE CONTROL WAS DISENGAGED AND THE VEHICLE GRADUALLY BEGAN TO SLOW FROM 65MPH. MERGING TRAFFIC WAS TRYING TO MOVE RIGHT TO LEFT AND I WAS TRYING TO MOVE LEFT TO RIGHT; ONCE I SAW MY OPENING, I PRESSED THE ACCELERATOR PEDAL TO SPEED UP. INSTANTLY THERE WAS A LOUD EXPLOSION AND THE VEHICLE JOLTED. MY FIRST REACTION WAS THAT I HAD BEEN REAR ENDED OR HIT BY ANOTHER VEHICLE. THE VEHICLE BEGAN TO 'BUCK' AND THREW ITSELF INTO THE LANE TO IT'S RIGHT. SMOKE WAS BILLOWING OUT FROM UNDER THE HOOD AND BOTTOM OF THE VEHICLE. THE INTERIOR HVAC SYSTEM PULLED SMOKE INTO THE PASSENGER COMPARTMENT DURING THIS TIME. I MANAGED TO BRAKE AND MOVE TO THE SHOULDER, DURING THIS TIME THERE WERE BURSTS OF POWER AND THEN DECELERATION. WHEN THE VEHICLE WAS FINALLY UNDER CONTROL, MY NEXT THOUGHT MOVED TO THE FIRE DANGER IT POSED TO THE SURROUNDING FREEWAY EMBANKMENT AND RESIDENTIAL AREAS ABOVE. I ALLOWED THE VEHICLE TO COAST DOWN THE HOME AVE EXIT RAMP AND PARKED IT IN THE CENTER OF HOME AVE. I LITERALLY
2009 FORD FUSION FRONT END PULL OR DRIFT. I HAVE A FUSION THAT WILL LITERALLY RUN OFF THE ROAD WHEN HANDS ARE NOT CORRECTING THE STEERING. WHILE EVERYONE KNOWS IT IS UNSAFE TO DRIVE WITH NO HANDS ON THE WHEEL, WE ALL DO IT FROM TIME TO TIME AND IN MOST CARS THIS IS NOT A CONCERN SINCE THE CAR WILL GO STRAIGHT OVER A CONSIDERABLE DISTANCE. THIS CAR HOWEVER WILL RUN OFF THE ROAD IN A MATTER OF SECONDS AND IS A CONSIDERABLE SAFETY HAZARD. FORD'S RESPONSE TO THE PROBLEM IS TO INSTRUCT THEIR DEALERS THROUGH AN INTERNAL MEMO, NOT TO "ATTEMPT A REPAIR FOR THIS PROBLEM." THIS IS UNACCEPTABLE FOR A COMPANY THAT IS TOUTING THEIR CARS TO BE VASTLY IMPROVED OVER TOYOTA AND HONDA. AT LEAST THEIR CARS GO STRAIGHT DOWN THE ROAD WITH LITTLE EFFORT HAVING TO BE GIVEN BY THE DRIVER. I HAVE DRIVEN TWO OF THESE CARS (ONE OF WHICH I OWN) AND BOTH DO THE SAME THING. THIS NEEDS TO BE INVESTIGATED AND A REPAIR FOUND. *TR
TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT (NA). THE CONTACT OBSERVED THAT THE FRONT WINDSHIELD WAS CRACKED AFTER THE VEHICLE HAD BEEN PARKED FOR TWENTY FOUR HOURS. THERE WERE NO CRACKS PRIOR TO THIS DISCOVERY. THE CRACK ORIGINATED ON THE PASSENGER SIDE OF THE WINDSHIELD AND EXTENDED ACROSS TO THE CENTER OF THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE REPAIR WOULD COST $600. THE TECHNICIAN STATED THAT A ROCK MAY HAVE STRUCK THE WINDSHIELD AND CAUSED THE FAILURE ALONG WITH THE HEAT. THE DEFECT WAS VISIBLE ON THE WINDSHIELD DURING EXCESSIVE OUTDOOR TEMPERATURES. THE WINDSHIELD WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER AGAIN FOR INSPECTION AND REPAIR. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 1,300.
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT BELIEVES THAT THE HEAD RESTRAINT IN THE FRONT SEATS SHOULD HAVE BEEN DESIGNED DIFFERENTLY. SHE STATED THAT THEY PROTRUDE FORWARD TOO MUCH AND MAKE IT UNCOMFORTABLE TO DRIVE BECAUSE HER HEAD AND BACK ARE NOT STRAIGHT OR ALIGNED. SHE BELIEVES THAT THE HEAD RESTRAINTS SHOULD BE FLATTER. THE FAILURE MILEAGE WAS 75 AND CURRENT MILEAGE WAS 2,100. UPDATED 05/14/09. *LJ UPDATED 05/14/09.*JB
BRAKE MALFUNCTION. DURING SUDDEN STOP CAUSING COLLISION. *TR
TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE TRUNK WAS INOPERABLE AND ITS DESIGN MADE IT DIFFICULT TO CLOSE. SHE STATED THAT THE TRUNK REQUIRED GREAT FORCE IN ORDER FOR IT TO SHUT PROPERLY. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE TRUNK POPPED OPEN. IN ADDITION, THE PAINT ON THE VEHICLE WAS CHIPPING AND BEGINNING TO PEEL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 1,800.
I DECIDED TO BUY A NEW FORD FIESTA TITANIUM 1.4I DURATEC PETROL , ENGINE NUMBER:8Y00038 AND COLOR OF MY CAR IS GREY, ON 1TH DECEMBER IN 2008 IN TURKEY IN HATAY OVALI FORD VEHICLE COMPANY ( 2009 MODEL)..I PAID 29,800 TRKISH LIRA( 17678 AMERICAN DOLLAR) FOR MY CAR.I HAVE GOT A LOT OF ADVANTAGES WITH NEW FORD FIESTA, FOR EXAMPLE EXTERIOR AND INTERIOR STYLING, EASY FUEL CAPLESS REFUELING SYSTEM WITH MIS-FUEL INHIBIT ,RAIN-SENSING WIPERS, AUTO HEADLIGHT. TRIP COMPUTER, ELECTRONIC AUTOMATIC TEMPERATURE CONTROL,CRUISE CONTROL ETC. FINALLY, I HAVE GOT A LOT OF REASON TO BUY NEW FORD FIESTA BECAUSE NEW FORD FIESTA IS CAR OF THE YEAR 2009. WHEN I BOUGHT THIS CAR TWO MONTHS LATER, I BEGAN TO ENCOUNTER SOME PROBLEM ESPECIALLY PAINT PROBLEM.ON MY CAR UNDER THE RIGHT AND LEFT BACK DOOR HAS SOME PAINT PROBLEM BUT THESE AREN'T SCRAPE AND SCRATCH PROBLEM , SOME PAINT BEGAN TO SHEDDING OR SPLITTING, IF YOU SEE THE PICTURE OF MY CAR YOU WILL UNDERSTAND ME EASILY AND I WILL SEND YOU SOME PHOTO OF MY CAR. I KNOW PAINT WARRANTY; FORD PAINT SURFACE WARRANTY PROTECTS OUR VEHICLES PAINT FROM CORROSION AND DEFECTIVE WORK. THIS DOESN'T COVER SCRATCHES AND SCRAPES CAUSED BY THE DRIVER. ABSOLUTELY I AGREE WITH YOU. BUT MY PROBLEM IS DIFFERENT AND MIXED PROBLEM. IN JANUARY I RELEASED THIS PROBLEM. I WENT TO TURKEY/HATAY OVALI FORD VEHICLE COMPANY. WHEN THE REPRESENTATIVE OF PAINT DEPARTMENT LOOK AT MY CAR AND THEY SAID TO ME WE COULD MEND THIS PROBLEM AS PAINTING THIS SIDE. I PAINTED UNDER LEFT BACK DOOR
FRONT SEAT HEAD RESTRAINTS ARE MOUNTED AT AN EXTREME ANGLE WHICH FORCES YOUR HEAD FORWARD AT AN UNCOMFORTABLE ANGLE. THE HEAD RESTRAINTS NEED TO BE MORE STRAIGHT UP AND DOWN INSTEAD OF CURVING FORWARD. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Ford Fusion → · Every Fusion year → · How the figures are calculated →