Page 13 of 21 · complaints 601–650 of 1,023

2009 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Oct 30, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (CHUCK ANDERSON FORD, 1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024 (816) 630-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 30, 2017IL

TAKATA RECALL I RECEIVED SEVERAL NOTICE TO GET THE AIRBAG CHANGED SO I CALLED TWO FORD DEALERS AND THEY BOTH SAID THEY CANNOT FIX IT, EVEN THEY KNOW IT WILL DEFINITELY INCREASE THE RISK OF FATAL ACCIDENT!

Air Bags
Filed Oct 29, 2017IN

TAKATA RECALL. NO INJURY YET BUT THEY HAVE BEEN RECALLED BUT THERE IS NOT A FIX YET. UNSAFE TO CONTINUE TO DRIVE. WORRIED ABOUT INJURY.

Air Bags
Filed Oct 29, 2017VA

TAKATA RECALL. RECEIVED RECALL NOTIFICATION IN MAR 2017 FROM FORD. SEARCH OF VIN ON SAFECAR.GOV SHOWS REMEDY NOT YET AVAILABLE. CONTACTED DEALERSHIP, THEY HAVE NO EXPECTED DATE FOR REMEDY AND HAVE RECEIVED NO GUIDANCE FROM FORD MANUFACTURER TO DATE. THIS IS UNACCEPTABLE. FORD IS SUPPOSED TO BE WORKING ON SUPPLIER FOR THIS RECALL, YET SEEMS TO BE DOING NOTHING. THE NHTSA ALSO HAS NOT INITIATED INQUIRY AS TO WHY FORD HAS NOT YET STARTED TO WORK ON THIS RECALL - ALSO UNACCEPTABLE. THIS IS A SERIOUS RECALL, I WISH SOMEONE WOULD MAKE FORD ACT. NOW RECEIVING BANKRUPTCY NOTICES FROM TAKATA INFORMING ME THAT I MAY NOT HAVE ANY REMEDY AFTER ALL. SOMEONE NEEDS TO MAKE FORD STEP UP OR CREATE AN EXCEPTION FOR VEHICLE OWNERS TO HAVE AIRBAG SWITCH INSTALLED ON THEIR VEHICLE. I WILL BE CONTACTING MY CONGRESSMAN ON MONDAY ABOUT THE SWITCH EXCEPTION - I SUGGEST EVERYONE WHO OWNS A FORD FUSION 2009 DO THE SAME. THERE IS NO FIX ON THE HORIZON AND NO ONE SEEMS TO BE WORKING TO ADDRESS THIS ISSUE. *JS

Air Bags
Filed Oct 29, 201799,000 milesIL

THIS SAFETY AIR BAG RECALL (17V024) BEGAN JANUARY 10, 2017. HERE WE ARE AT ALMOST NOVEMBER OF 2017 WITH NO SOLUTION OF GETTING MY VEHICLE REPAIRED. THIS IS THE VEHICLE MY WIFE, OUR DAUGHTER AND MYSELF USE REGULARLY. THE RECALL INDICATES THE AIR BAGS COULD DEPLOY IMPROPERLY, SO WHY DOES THE MANUFACTURER CONTINUE TO PUT OUR FAMILY AT RISK? PLEASE GET THE REPLACEMENT PARTS TO OUR LOCAL DEALER SO WE CAN GET OUR VEHICLE REPAIRED ASAP.

Air Bags
Filed Oct 28, 2017NJ

TAKATA RECALL - JANUARY 2017 RECALL NOTICE RECEIVED, STILL NO REMEDY AVAILABLE AS OF OCTOBER 28, 2017.

Air Bags
Filed Oct 28, 201769,000 milesGA

JULY 2016 - FORD SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. OCTOBER 28, 2017 -REGISTERED WITH TK RESTRUCTURING/PPIC, REGARDING THE CHATTER 11CASE. ALSO, ATTACHED COPY OF THE INITIAL SAFETY RECALL RECEIVED FROM FORD. [XXX] [XXX] ATLANTA, GA 30328 PHONE: [XXX] EMAIL: [XXX]@ATT.NET ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Air Bags
Filed Oct 28, 2017NJ

TAKATA RECALL. OUR VEHICLE IS SUBJECT TO THE TAKATA AIRBAG RECALL. WE RECEIVED A LEGAL NOTICE FROM TK HOLDINGS INC EXPLAINING THE AIRBAG RECALL AND IT EXPLICITLY SAYS TO "CONTACT YOU NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR." THIS MORNING WE CALLED BEYER FORD, 170 RIDDLE AVE, MORRISTOWN, NJ (973-644-3200) TO SCHEDULE THE REPAIR AND THEY DID NOT KNOW ANYTHING ABOUT THIS AND WOULD NOT SCHEDULE US FOR THE REPAIR.

Air Bags
Filed Oct 28, 2017168,000 milesGA

TAKATA RECALL - I HAVE CONTACTED JOHN BLEAKLEY FORD IN LITHIA SPRINGS, GA SEVERAL TIMES OVER THE PAST YEAR AND A HALF (SINCE JULY 2016 WHEN I RECEIVED A RECALL NOTICE IN THE MAIL) REQUESTING A REPLACEMENT AIRBAG BUT I HAVE BEEN TOLD EACH TIME THAT THERE ARE NO PARTS AVAILABLE. THIS IS VERY FRUSTRATING AND UNSAFE!

Service Brakes
Filed Oct 28, 2017141,000 milesIA

I WAS DRIVING TO WORK, AND HIT A ROUGH PATCH OF GRAVEL. THE ABS SYSTEM ENGAGED, AND MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE SOFT AND TOTALLY UNRESPONSIVE. FORTUNATELY, I DRIVE A MANUAL, SO I DOWNSHIFTED AND USED THE EMERGENCY BRAKE TO COME TO A STOP. IF THERE WOULD HAVE BEEN A NEED TO SUDDENLY STOP, I WOULD HAVE CERTAINLY HIT THE CAR OBJECT IN FRONT OF ME. THE BRAKES HAVE BEEN SPONGY SINCE THIS INCIDENT.

Air Bags
Filed Oct 27, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARANFA FORD (1370 E MAIN ST, BELLEVUE, OH 44811, (419) 483-3535) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 27, 2017NJ

RECALL FRONT PASSENGER AIRBAG INFLATER MAY POSSIBLY RUPTURE

Air Bags
Filed Oct 27, 2017CA

TAKATA RECALL: WE RECEIVED A NOTICE ON JULY 23, 2016 THAT OUR PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE AND SEND METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. WE'VE CALLED OUR LOCAL FORD EVERY FEW MONTHS SINCE THEN TO SEE IF THEY HAVE A REPLACEMENT AIR BAG. WE JUST CALLED AGAIN THIS MORNING AND WERE TOLD THAT THE REPLACEMENT WAS STILL NOT AVAILABLE AND "PARTS TO BE DETERMINED". WE'VE BEEN DRIVING AN UNSAFE CAR FOR 16 MONTHS WITH NO REPLACEMENT IN SIGHT. CAN YOU DO ANYTHING TO SPEED THIS UP?

Air Bags
Filed Oct 27, 2017NV

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO UPDATE ON THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 2017FL

TAKATA RECALL...CAR IS AND HAS BEEN GARAGED IN FLORIDA AND WE HAVE NOT HERS ANYTHING ABOUT THE REPLACEMENT. COMPLAINT FILED WITH NHTSA ON 7/11/17 (#11004826) AND STILL NO RESPONSE. THE VEHICLE IS STILL ON THE ROAD AND IN USE, WHAT ARE WE WAITING FOR??

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL DEALERSHIP DOES NOT KNOW REPLACEMENT DATE. I HAVE BEEN WAITING FOR OVER A YEAR FOR REPLACEMENTS. I CALLED A LOCAL FORD DEALERSHIP TODAY; I WAS INFORMED THEY DO NOT KNOW WHEN REPLACEMENT INFLATORS WILL BE IN STOCK

Air Bags
Filed Oct 26, 2017IN

TAKATA RECALL PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE.I RECEIVED SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024 ON MARCH 2017.I HAVE NOT RECEIVED THE LETTER FROM FORD MOTOR COMPANY THAT PARTS ARE AVAILABLE AND TO CONTACT DEALER AS OF OCTOBER26,2017?

Air Bags
Filed Oct 25, 2017TX

TAKATA RECALL. THE RECALL WAS ISSUED ON JUNE 1, 1986, IT IS NOW THE END OF OCTOBER 2017 AND FORD HAS NOT PRODUCED ANY REPLACEMENT PARTS. IF THE POTENTIAL DANGER IS SO GREAT TO WARRANT A RECALL, THEN IT IS TIME FOR FORD TO PRODUCE AND INSTALL A FIX. NO PROBLEM HAS OCCURRED YET BECAUSE THE CAR HAS NOT BEEN IN AN ACCIDENT. HOWEVER, THE POTENTIAL IS THERE OR THE RECALL WOULD NOT HAVE BEEN ISSUED.

Seats
Filed Oct 25, 201795,000 milesOH

MY DRIVER SEAT HEATER WAS GETTING VERY HOT, AFTER A FEW TIMES OF THIS INTENSE HEAT IT NOW DOESN'T TURN ON AT ALL. I HAVE READ A LOT OF OTHERS HAVE HAD THIS SAME ISSUE WITH THE DRIVER SEAT. CONSIDERING I ONLY USE IT 4 MONTHS OUT OF THE YEAR, AND USUALLY ONLY 5 OR 10 MINUTES AT A TIME, THERE SHOULD BE NO REASON THAT IT HAVE BURNT OUT.

Power Train
Filed Oct 25, 2017MI

2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWERTRAIN CONTROL MODULE. *LD THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. DIAGNOSTIC CODES FOUND IN THE VEHICLE WERE AS FOLLOWS: P0607, P060A, P1674 AND P2105. THE VEHICLE WAS REPAIRED. UPDATED 10/25/2017*JS

Air Bags
Filed Oct 25, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TRI STAR FORD IN KITTANNING, PA, 724-543-1015) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED CAR WAS REAR ENDED BY A HIT AND RUN AIR BAGS DID NOT DEPLOY. UPDATED 8/2/18*JB

Air Bags
Filed Oct 24, 2017OH

TAMARA RECALL. I RECEIVED A RECALL NOTICE IN THE MAIL MARCH 2017 TELLING ME OF THE AIRBAG RECALL. THAT I WOULD BE NOTIFIED BY FORD MOTOR COMPANY VIA MAIL WHEN PARTS BECOME AVAILABLE. I CALLED MY LOCAL FORD TWICE. ONCE IN MAY AND THEN AGAIN IN AUGUST. BOTH TIMES THEY INFORMED ME THAT THE PARTS WERE STILL NOT AVAILABLE. I STILL HAVE NOT BEEN NOTIFIED AND MY CAR ISN'T FIXED.

Air Bags
Filed Oct 24, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MALL OF GEORGIA FORD AT (678) 515-9339 (4525 NELSON BROGDON BLVD NE, BUFORD, GA 30518) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 23, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HIXSON FORD MONROE (6300 FRONTAGE RD, MONROE, LA 71202; 855-519-9722) AND WAS INFORMED THAT SHE WOULD RECEIVE A SECOND NOTICE ONCE PARTS WERE AVAILABLE. WHEN THAT TIME COMES, THE CONTACT COULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/1/18*JB

Air Bags
Filed Oct 21, 2017FL

TAKATA RECALL. IT WAS MY UNDERSTANDING THAT OLDER MODELS IN THE SOUTH WOULD HAVE THE TAKATA AIRBAGS REPLACED DUE TO THE INCREASED DANGER WITH HIGHER TEMPERATURES. THERE HAS BEEN ABSOLUTELY NO SIGN THAT AIRBAGS ARE AVAILABLE FOR REPLACEMENT, EVEN AT THIS TIME IN 2017, AND AFTER A RESIDENT OF THIS AREA WAS KILLED DUE TO THE PROBLEM.

Air Bags
Filed Oct 21, 201776,000 milesMT

TAKATA INFLATORS HAVE NOT RECEIVED ANY FREE REPLACEMENT OF MY AIR BAGS. IT'S BEEN SINCE JULY 2016. I'VE CALLED EVERYONE. DEALER SAY THEY DON'T HAVE THE PARTS.FILED COMPLAINTS AT FORD CORP. AS WELL.

Air Bags
Filed Oct 20, 2017OH

TAKATA RECALL I HAVE BEEN TRYING TO WORK WITH MY LOCAL DEALERSHIPS (MULTIPLE), SINCE THE AIRBAG RECALL WAS FIRST ISSUED. THEY'VE CLAIMED PARTS AVAILABILITY ISSUES EACH TIME I CALL. NOW, WITH TAKATA FILING CHAPTER 11, I GUESS IT'S GOING TO BE EVEN MORE DIFFICULT TO GET THE PARTS REQUIRED. I HAVE NOT HAD AN ISSUE WITH THE AIRBAGS YET.

Air Bags
Filed Oct 20, 2017120,000 milesNC

I RECEIVED A RECALL FROM THE DEALER IN FEB 2017. I JUST CALLED AND CHECKED AND THEY ADMITTED TO THE RECALL BUT SAID THEY HAVE NO OTHER INFORMATION AT THIS TIME. AS OF TODAY 10/20/17, I DO NOT THINK THAT THIS IS A TIMELY CORRECTION FOR THE RECALL.

Air Bags
Filed Oct 20, 2017TX

TAKATA RECALL. I GOT THE RECALL NOTICE JUNE 1, 2016. IT IS NOW OCTOBER 20, 2017, AND NONE OF THE FORD DEALERS I HAVE CONTACTED HAVE HAD THE PARTS SINCE THE RECALL. I UNDERSTAND IT TAKES SOME TIME TO ADDRESS A RECALL PROBLEM, BUT IT HAS BEEN MORE THAN A YEAR. THE DEALERS SAY THERE IS NO WAY TO DISABLE THIS BOMB IN MY CAR.

Air Bags
Filed Oct 20, 2017OH

TAKATA RECALL: RECEIVED INITIAL NOTICE OF RECALIBRATING IN JUNE 2016 AND A REMEDY HAS STILL NOT BEEN PROVIDED BY CAR MANUFACTURER, OR TAKATA (WHICH IS IN BANKRUPTCY). IT APPEARS TO BE A VERY SERIOUS DEFECT, AND YET A SOLUTION/REMEDY STILL HAS NOT BEEN PROVIDED. CALLED LOCAL DEALERSHIPS AND NO ONE HAS BEEN PROVIDED WITH REPLACEMENT PARTS. I WOULD THINK THIS WOULD OPEN COMPANIES UP FOR POSSIBLE LITIGATION.

Air Bags
Filed Oct 20, 2017NV

TAKATA RECALL. PASSENGER AIRBAG INFLATOR REPLACEMENT. I AM STILL WAITING FOR A RESOLUTION TO THIS PROBLEM. IT HAS BEEN TEN MONTHS

Air Bags
Filed Oct 20, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064 (888) 718-9266) AND AUTONATION FORD FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304). THE DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 20, 201787,000 milesFL

TAKATA RECALL - FORD HAS INFORMED ME ON JULY 14, 2017 VIA SENATOR NELSON THAT IT WILL NOT BE ABLE TO REPAIR MY FAULTY AIRBAG UNTIL 1ST QUARTER OF 2018.

Air Bags
Filed Oct 19, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MULLINAX FORD OF CENTRAL FLORIDA AT (407) 410-2013 (1551 E SEMORAN BLVD, APOPKA, FL 32703) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 18, 2017FL

"TAKATA RECALL" SO FAR THE PASSENGERS SIDE AIRBAG HAS NOT DEPLOYED, HOWEVER FORD SENT OUT A NOTICE IN JULY OF 2016, AND STILL DOES NOT HAVE A TIME LINE ON WHEN FREE AIRBAG REPLACEMENTS WILL BE MADE. FORD HAS BEEN TRAVELING AT A SNAILS PACE AT GETTING THIS PROBLEM RECTIFIED. MEAN WHILE ITS A LOAD GUN SITTING ON THE DASH BOARD WITH THE HAMMER COCKED READY TO FIRE AT IMPACT.

Service Brakes
Filed Oct 17, 2017101,000 milesUT

WHEN ABS BRAKES ENGAGE THEY MALFUNCTION AND MY BRAKE PEDAL GOES SOFT. IT TAKES UNTIL THE PEDAL IS TO THE FLOOR TO BRAKE. IT HAPPENS EVERY TIME THE ABS NEEDS TO ENGAGE. THIS HAS BEEN HAPPENING FOR ABOUT 2 YEARS OFF AND ON. NOW THE ABS SYSTEM IS COMPLETELY BROKEN AND THE CAR IS UNABLE TO BE DRIVEN UNTIL THE FULL ABS SYSTEM IS REPLACED.

Air Bags
Filed Oct 15, 2017FL

DASHBOARD IS BULGING AS WELL AS PASSENGER DOOR. I AM ASSUMING IT'S BECAUSE OF HE ISSUE WITH THE AIRBAG. I AM CONCERNED THAT THE AIRBAGS WILL DEPLOY AND CAUSE INJURY IT DEATH TO MY FAMILY. I HAVE READ IN THE FORUMS THAT FORD IS NOT COVERING THE BULGING DASHBOARDS IF OUT OF WARRANTY. OBVIOUSLY HE ISSUE WITH THE FAULTY AIRBAGS IS CAUSING DASHBOARDS TO BULGE. THEY ARE BULGING FOR A REASON AND MANY PEOPLE ARE WORRIED FOR THEIR SAFETY. THIS IS AN URGENT ISSUE BECAUSE NO ONE KNOWS HOW LONG THE DASHBOARDS WILL HOLD IN THESE FAULTY BAGS. ALSO WE HAVE YET TO HEAR FROM FORD ABOUT THE TAK AT AIRBAGS AND ANY RECALL OR REMEDY SITUATION.

Service Brakes
Filed Oct 12, 2017140,000 milesGA

THIS IS MY SECOND OCCURRENCE OF A PREVIOUSLY REPORTED PROBLEM. ON 9/26/2017, AFTER APPLYING BRAKES WHILE DRIVING OVER A SPEED BUMP ON A CITY STREET, MY BRAKES GOT EXTREMELY SOFT, GOING ALL THEY WAY TO THE FLOOR BEFORE SLOWLY STOPPING THE CAR. IF II WAS TRAVELING FASTER AND THIS HAPPENED, THE CAR LIKELY WOULD NOT STOP QUICKLY. THE SPONGINESS CONTINUED FOR SEVERAL HOURS OF DRIVING BEFORE RETURNING TO NORMAL. INDEPENDENT BRAKE MECHANICS AGAIN COULD NOT IDENTIFY THE CAUSE OF THIS SECOND OCCURANCE IN 6 MONTHS. IT SEEMS THIS PROBLEM IS COMMON AND COULD LEAD TO ACCIDENTS WITH INJURY OR DEATH. FORD MUST FIX OR AT LEAST IDENTIFY THE SOURCE OF THE PROBLEM!

Air Bags
Filed Oct 11, 201758,000 milesCO

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT OBSERVED THAT THE DASHBOARD PANEL BEGAN TO FAIL/WARP NEAR THE PASSENGER AIR BAG. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE PANEL WAS SEPARATED AND THERE WAS A BULGE WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (O'MEARA FORD, 400 W 104TH AVE, NORTHGLENN, CO, 80234) WHERE IT WAS DIAGNOSED THAT THE PANEL NEEDED TO BE REPLACED. SINCE IT WAS AN UPHOLSTERY REPAIR, THE CONTACT WAS ADVISED TO CALL AN AUTO BODY SHOP. THE MANUFACTURER CONFIRMED THAT THERE WAS NO RECALL AND STATED THAT THE FAILURE WAS NOT SOMETHING THAT THEY WOULD COVER. THE MANUFACTURER DID NOT OFFER ANY ADDITIONAL ASSISTANCE EXCEPT FOR REFERRING THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

Air Bags
Filed Oct 11, 201773,500 milesIL

TAKATA RECALL AIR BAGS STILL HAVE NOT BEEN FIXED DUE TO LACK OF REPLACEMENT PARTS. ABS BRAKING SYSTEM, BRAKE PEDAL GOES SOFT AFTER HARD BREAKING AND TURNING, CAR CONTINUES TO ROLL WITH VERY LITTLE STOPPING POWER. ONCE CAR WAS SHUT OFF AND TURNED ON AGAIN PEDAL CAME BACK AND STOPPING POWER CAME BACK TO NORMAL. THE VEHICLE WAS IN MOTION ON A CITY STREET IN A DRIZZLING RAIN AND SWERVED TO AVOID A CAR THAT ATTEMPTED TO TURN IN FRONT OF ME, I HIT THE BREAKS AND SWERVED TO AVOID AN ACCIDENT, THEN WHEN APPROACHING A LIGHT APPROX. 3 BLOCKS AWAY, THE PEDAL WENT SOFT AND I COASTED TO A STOP. THIS CONTINUED FOR THE REST OF THE RIDE APPROX. 2 MILES. I REACHED THE DESTINATION AND SHUT THE CAR OFF, WHEN I CAME BACK TO THE CAR I STARTED IT AND THE BREAKS WORKED FINE FOR STOPPING FROM THAT POINT ON TO MY HOME. I HAD TO RIDE THE BREAK PEDAL FOR QUITE A DISTANCE BEFORE STOPPING WHEN THE PEDAL WENT SOFT. THERE WAS NO ACCIDENT HOWEVER IT WAS A VERY TENSE DRIVE NOT KNOWING IF I WOULD BE ABLE TO STOP MY VEHICLE AND HOPING THAT NOBODY WOULD CUT ME OFF AND I WOULD NEED TO STOP QUICKLY BECAUSE THAT WAS NOT GOING TO HAPPEN. I NOTICED THERE ARE MANY COMPLAINTS REGARDING THIS AND I FEEL THAT FORD SHOULD BE RECALLING AND REPLACING THE PARTS NECESSARY AT NO COST TO THE VEHICLE OWNER. ACCORDING TO A FORD TECH IT IS THE ABS CONTROL VALVE, AND IT IS A COSTLY REPAIR.

Service Brakes
Filed Oct 9, 2017117,000 milesIA

SEVERAL TIMES OVER THE COURSE OF SEVERAL YEARS, AFTER THE ABS HAS ENGAGED WHILE DRIVING, THE BRAKE PEDAL GOES "SOFT" AND HAS TO BE DEPRESSED ALL OR NEARLY ALL OF THE WAY TO THE FLOOR IN ORDER FOR THE VEHICLE TO STOP. USUALLY, THE BRAKE PEDAL STAYS "SOFT" FOR SEVERAL HOURS, THEN RETURNS TO NORMAL THE SAME DAY. IN THE PAST, I HAVE TAKEN IT IN TO THE DEALER, AND THEY HAVE STATED THAT THEY COULDN'T REPLICATE THE PROBLEM SO THEY COULDN'T FIX IT. THE LAST TIME THIS HAPPENED WAS ON SEPTEMBER 29, 2017. AFTER SEVERAL DAYS, THE BRAKES STILL HADN'T RETURNED TO NORMAL, SO I TOOK IT IN TO THE DEALER (DEWEY FORD IN ANKENY, IOWA). THEY STATED THAT THE HYDRAULIC CONTROL UNIT HAD TO BE REPLACED. WITH PARTS AND LABOR, THE REPAIR BILL CAME TO $1,318.06, BEFORE TAXES.

Service Brakes
Filed Oct 8, 201789,314 milesKY

"HYDRAULIC CONTROL UNIT (HCU)" I WAS DRIVING HOME ONE MORNING FOLLOWING A TRUCK ON A TWO LANE ROAD AT 60MPH WHEN A PIECE OF FURNITURE FELL OFF THE TRUCK. I BRAKED AND SWERVED TO THE EDGE OF THE ROAD TO MISS THE CHAIR AND MY ABS CAME ON. I IMMEDIATELY FELT ILIKE I COULDN'T STOP AND THE ABS WAS NOT HELPING. I FINALLY STOPPED AND WAS ABLE TO AVOID A COLLISION. LATER AT THE NEXT STOP LIGHT MY BRAKES WERE VERY SOFT AND BARELY WORKED. (PEDAL TO THE FLOOR) I BELIEVE THE HCU MALFUNCTIONED.

Service Brakes
Filed Oct 6, 2017106,235 milesMI

WHEN DRIVING OVER UNEVEN OR WET ROADS ANTILOCK BRAKES MALFUNCTION, CAUSING BRAKE PEDAL TO GO SOFT. THIS INCREASES THE DISTANCE IT TAKES TO STOP. I HAVE HAD TO PULL OF THE ROAD OR MOVE TO ANOTHER LANE TO AVOID COLLISION. AFTER STOPPING AND PUMPING THE BRAKE OR SHIFTING FROM PARK BACK INTO DRIVE BRAKE PEDAL RESUMES NORMAL TENSION. CARS SENSORS SHOW NO BRAKE ISSUE. MY MECHANIC RAN A BRAKE CHECK THROUGH THE COMPUTER, NO ABNORMALITIES SHOWED UP. I HAVE NOTICED THE ANTILOCK BRAKE MALFUNCTION ON CITY STREETS DRIVING STRAIGHT AND WHILE MAKING TURNS. I HAVE NOT TESTED THE ANTILOCK BRAKE ON THE HIGHWAY.

Service Brakes, Hydraulic
Filed Oct 2, 201798,558 milesSC

WHILE APPLYING BREAK, PEDAL WENT TO FLOOR & CAR DID NOT STOP CAUSING CAR TO GO THROUGH INTERSECTION. INSPECTED BY FORD ENGINEERS & MASTER CYLINDER REPLACEMENT PERFORMED. NOW >2 YRS LATER SAME ISSUE HAS OCCURRED, IT IS BELIEVED TO BE RELATED TO A KNOWN FORD PROBLEM R/T THE HYDROLIC CONTROL UNIT THAT HAS BEEN EXPERIENCED BY MANY OTHERS WITH THIS SAME VEHICLE AS SEEN ONLINE.

Service Brakes
Filed Oct 1, 2017170,000 milesSD

YESTERDAY WE SLOWLY DROVE OVER A COUPLE OF VERY ROUGH PAVEMENT GROOVES - THE KIND YOU DRIVE OVER TO WARN YOU TO SLOW DOWN FOR A RAILROAD CROSSING OR STOP SIGN. THESE WERE SEVERE GROOVES AND REALLY RATTLED THE CAR - BTW THEY WERE AT DEVILS TOWER NATIONAL MONUMENT IN WYOMING. DON'T SEE ANY NEED FOR THEM EITHER. THE NEXT TIME I APPLIED THE BRAKES THE PEDAL WAS VERY SOFT AND STAYED THAT WAY; THE CAR IS NOW UNSAFE TO DRIVE. IN RESEARCHING THIS ONLINE I SEE THIS IS A KNOWN ISSUE ON FORD FUSIONS AND MERCURY MILAN MODELS. A DEFECT IN THE CARS' ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS SUSPECTED TO BE THE PROBLEM. MANY DRIVERS HAVE LODGED COMPLAINTS THAT AFTER AN ABS-ASSISTED BRAKING MANEUVER ' ON A ROUGH SURFACE OR OTHER IRREGULARITY IN THE ROAD, FOR EXAMPLE ' THE BRAKE PEDAL WAS OBSERVED TO "GO SOFT," REQUIRING EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES THE NHTSA REPORTED AN INVESTIGATION ON THIS ON 12/27/2016. PLEASE RAMP UP YOUR INVESTIGATION IN THIS MATTER AND REQUIRE FORD TO REPLACE THESE DEFECTIVE ABS MODULES OR ANY OTHER COMPONENT RESULTING IN SUDDEN BRAKE LOSS.

Air Bags
Filed Sep 29, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ROUTE 23 FORD (1301 NJ-23, BUTLER, NJ 07405) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Sep 26, 201776,500 milesUT

ON TWO OCCASIONS IN THE LAST TWO MONTHS I HAVE ATTEMPTED TO STOP MY VEHICLE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME I WAS ABLE TO PUMP THE BRAKE PEDAL AND GET ENOUGH PRESSURE TO STOP MY VEHICLE. THE SECOND TIME I WAS NOT ABLE TO GET ANY PRESSURE BACK BY PUMPING THE BRAKE PEDAL. AFTER TURNING THE CAR OFF EACH TIME THE PEDAL WAS BACK TO NORMAL THIS MAKES IT VERY DIFFICULT TO HAVE IT DIAGNOSED. I HAVE READ A LOT OF OTHER COMPLAINTS FOR THE SAME THING ON THE FORD FUSIONS I THINK FORD SHOULD TAKE THESE VERY SERIOUS BEFORE SOMEONE WREAKS OR DIES BECAUSE OF THIS ISSUE. I AVOIDED AN ACCIDENT ONLY BY GOING INTO ANOTHER LANE WHICH ISN'T ALWAYS POSSIBLE.

Air Bags
Filed Sep 21, 201770,000 milesCA

PART HAS BEEN ON RECALL SINCE 2016 WHEN I RECEIVED THE RECALL NOTICE. I'VE BEEN CALLING AND HAVE BEEN TOLD PART IS ON BACK ORDER FROM ANOTHER COUNTRY. REALLY......THIS IS RIDICULOUS. MAYBE IF THE PARTS WERE MADE IN THE UNITED STATES THEY WOULD BE AVAILABLE. SAD AND DISGUSTED.

Air Bags
Filed Sep 21, 2017MI

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PAT MILLIKEN FORD INC, 9600 TELEGRAPH RD, REDFORD, MI 48209) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed Sep 20, 201792,500 milesOH

WHILE DRIVING MY 2009 FORD FUSION AT 25 MPH, I CAME UPON STOPPED TRAFFIC. THE ROAD WAS WET AND A LITTLE UNEVEN AS I WAS CROSSING A SHORT OVERPASS BUT THERE WAS PLENTY OF STOPPING DISTANCE. THE ABS ACTIVATED. I HELD THE BRAKE PEDAL TO THE FLOOR BUT THE BRAKES DID VERY LITTLE TO SLOW THE CAR UNTIL THE CAR RAN INTO THE STOPPED TRAFFIC. AT 25 MPH, THERE WAS NO CONCERN THAT THE CAR WOULD NOT STOP IN TIME EVEN WITH THE ABS ACTIVATED, BUT IT DID NOT. THERE WAS NO SKIDDING OR SLIDING OF THE TIRES. I BELIEVE THAT THE ABS MODULE JUST DID NOT APPLY ENOUGH PRESSURE TO THE BRAKE LINES. I THINK THIS FALLS UNDER PE 16-017.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Ford Fusion → · Every Fusion year → · How the figures are calculated →