Page 5 of 11 · complaints 201–250 of 510

2010 Ford Fusion Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Jan 22, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TAMIAMI FORD AT (239) 643-3673 (1471 AIRPORT PULLING RD N, NAPLES, FLORIDA 34104) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jan 18, 2018107,000 milesTN

THE WHILE DRIVING THE THROTTLE BODY FAILS STALLING THE CAR. THE FORD FUSION HYBRID ISN'T COVERED IN THE EXTENDED WARRANTY EVEN THOUGH THEY USE THE EXACT SAME THROTTLE BODY AS THE REGULAR FORD FUSION.

Air Bags
Filed Jan 14, 2018CA

I WAS WARNED IN JULY 2016 THAT MY PASSENGER AIRBAG IS UNSAFE. I CALLED, WAS TOLD THEY EXPECTED PARTS BY DECEMBER 2016.I WAS NEVER CONTACTED ABOUT A REPAIR. I RECEIVED A LETTER 12/17 STATING THAT THE AIRBAG COULD INJURE A PASSENGER, PARTS ARE NOT AVAILABLE AND THEY DONT EXPECT PARTS UNTIL SPRING 2018. THE LETTER STATES NOT NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT WHICH IS IMPOSSIBLE FOR ME MY DEALERSHIP REFUSES TO HELP. I CONTACTED FORD CUSTOMER RELATIONS AND WAS DISCONNECTED AND ULTIMATELY TOLD THEY CANNOT TAKE CALLS AND TRY AGAIN LATER. I WANT A LOANER VEHICLE OR RENTAL VEHICLE UNTIL MY AIRBAG CAN BE REPAIRED.

Air Bags
Filed Jan 11, 2018TX

TAKATA RECALL. THERE HAS BEEN UNTIMELY DELAY IN RECTIFYING THE DEFECTIVE PASSENGER AIRBAG. THIS HAS DIMINISHED MY FULL USE OF THE VEHICLE TO AN UNACCEPTABLE DEGREE.

Steering
Filed Jan 8, 201885,000 milesIA

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE POWER STEERING AND THE VEHICLE WAS DIFFICULT TO STEER. CLEMONS FORD IN OTTUMWA, IOWA WAS MADE AWARE OF THE FAILURE, BUT THE CAUSE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jan 7, 2018TX

TAKATA RECALL THIS RECALL HAS BEEN OPEN FOR 18 MONTHS AND THERE IS NO END IN SIGHT. RECENTLY RECEIVED ANOTHER MAILING FROM FORD STATING THAT NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT OR THEY COULD BE KILLED. CALLED FORD TO REQUEST THE AIRBAG BE DISCONNECTED, THEY SAID ITS A CONTROLLED SAFETY SYSTEM AND NOTHING CAN BE DONE. I'M NOT SURE WHAT GROUP I AM IN, BUT LIVE IN A AREA WITH HIGH TEMPERATURES AND HUMIDITY.

Air Bags
Filed Jan 7, 2018CA

TAKATA RECALL - I RECEIVED MY FIRST LETTER ABOUT THIS DATED JULY 2016 WHICH STATED THE PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT. I HAVE RECEIVED A SECOND LETTER DATED DECEMBER 2017 WHICH STATES "DO NOT LET ANYONE SIT IN THE FIRST ROW PASSENGER SEAT". THIS LETTER WAS RECEIVED JUST AFTER I RETURNED HOME FROM A LONG TRIP WITH A FRONT SEAT PASSENGER. WHY WAS I NOT WARNED NOT TO HAVE FRONT SEAT PASSENGERS FOR 18 MONTHS? I HAVE CONTACTED MY DEALERSHIP REPEATEDLY WHO SAY PARTS ARE UNAVAILABLE AND I HAVE CALLED THE FORD CUSTOMER RELATIONSHIP CENTER WHO TOLD ME PARTS MAY BE AVAILABLE IN THE SPRING OF 2018 BUT WOULD NOT COMMIT TO A DEFINITE MONTH. I BELIEVE I AM IN ZONE A WHICH IS A HIGHER PRIORITY AREA - CALIFORNIA. WHY IS THIS TAKING SO LONG? NOT TO ALLOW A FRONT SEAT PASSENGER IS VERY INCONVENIENT.

Air Bags
Filed Jan 2, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FUTURE FORD LINCOLN, 650 AUTOMALL DRIVE, ROSEVILLE, CA 95661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jan 1, 2018123,000 milesMI

WHILE DRIVING THE CAR, WE SUDDENLY GOT THE MESSAGE 'SERVICE POWER STEERING NOW' AND 'SERVICE ADVANCETRAC.' LUCKILY, NO ACCIDENT OCCURRED, BUT IT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE OUT OF TRAFFIC AND TO SAFETY.

Service Brakes
Filed Dec 30, 2017139,000 milesSC

WHEN STOPPING OR DRIVING THE BRAKE LIGHTS COME ON SERVICE TRAC MESSAGE APPEARS ALARMS GO OFF AND THERE IS NO BRAKES AT ALL. A FEW TIMES YOU CAN TURN CAR OFF TURN IT BACK ON AGAIN AND THEN THE BRAKES WORK BUT RECENTLY THEY WOUKD WORK AT ALL HAD CAR TOWED TO LOCAL FORD DEALERSHIP WAS CHARGED 140.00 TO RESET THE PCM THEY SAID COMPUTER COMMUNICATION FAILER. TODAY 24 HOURS AFTER GETTING CAR BACK WENT TO STOO AT A STOP SIGN AND NO BRAKES AND ALL THE ALARMS CAME ON AGAIN I TURNED THE CAR OFF TURNED IT ON AND BRAKES WORKED BIT I DROVE IT STRAIGHT BACK TO DEALERSHIP. THIS ISN'T NORMAL AND A HUGE SAFETY ISSUE I HAD MY DAUGHTER IN THE CAR AS WELL. I CANT SEE HOW FORD CAN ALLOW THIS TO NOT BE A COVERED ISSUE AND HOW THEY ARE OK WITH COMPLETE BRAKE FAILURE. I DON'T FEEL SAFE IN THIS CAR AT ALL.

Air Bags
Filed Dec 29, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424) 253-4976 (3111 PACIFIC COAST HWY, TORRANCE, CA 90505) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Dec 28, 201771,000 milesTX

MY DAUGHTER WAS DRIVING HOME FROM STORE GOING 25 MILES HOUR AND THE POWER STEERING SUDDENLY WENT OUT. WE HAVE CHECKED TO SEE IF THIS CAR IS ON RECALL LIST AND IT IS NOT BUT IT SAYS ONLINE IT HAS THE SAME PARTS THAT WERE RECALLED ON THE 2011 FUSION. THIS IS VERY DANGEROUS IF IT HAPPENED ON FREEWAY. THIS NEEDS TO BE ADDRESSED.

Air Bags
Filed Dec 26, 2017FL

TAKATA RECALL - 18 MONTHS AFTER BEING NOTIFIED OF THE RECALL, AIRBAGS HAVE NOT BEEN REPLACED, DESPITE THE FACT THAT THIS CAR IS IN THE PRIORITY LIST. COGGIN DELAND FORD STILL SAYS THEY HAVE NO SUPPLIES. THIS IS LEAVING MY FAMILY IN A VERY DANGEROUS SITUATION.

Air Bags
Filed Dec 23, 2017TX

TAKATA RECALL -- WE HAVE BEEN UNABLE TO GET FORD TO COMPLETE NECESSARY RECALL REPAIRS. WE RECEIVED A LETTER DATED JULY 2016 STATING THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND THAT THEY WOULD CONTACT US WHEN PARTS WERE AVAILABLE. WE HAVE CHECKED SEVERAL TIMES SINCE AND HAVE NOT BEEN ABLE TO GET THE AIR BAG REPLACED.

Air Bags
Filed Dec 19, 2017134,000 milesTX

TAKATA RECALL - JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE 18 MONTHS LATER, NO REMEDY AVAILABLE. CAR WILL BE 8 YEARS OLD NEXT MONTH, LIVE IN TEXAS WITH HIGH HEAT / HUMIDTY. ALL RISK FACTORS POINT TO THIS BEING PROBLEMATIC, BUT NO RELIEF / FIX IS AVAILABLE.

Air Bags
Filed Dec 19, 2017NC

BEEN WAITING SINCE JAN 2016 FOR THE AIRBAG REPLACEMENT. I DO THINK FOR SOMETHING THAT COULD CAUSE DEATH WOULD BE HANDLE FASTER THAN THIS. THIS IS UNEXCEPTABLE.

Wheels
Filed Dec 15, 201745,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE UNUSUAL NOISES. THE NOISES INCREASED AT APPROXIMATELY 45 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO EAST TENNESSEE FORD (CROSSVILLE, TN, 931-240-4121) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL BEARING WAS FAULTY AND ABOUT TO FALL OUT. THE TECHNICIAN REPLACED THE WHEEL BEARING ASSEMBLY. APPROXIMATELY TWO YEARS LATER, THE FRONT DRIVER'S WHEEL BEARING ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL BEARING ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Air Bags
Filed Dec 3, 2017FL

FORD NOTIFIED ME OF RECALL FOR PASSENGER SIDE AIRBAG IN 2016. DEALERS TOLD ME THEY COULD NOT REPLACE IT AT THAT TIME. IT IS OVER A YEAR LATER, THEY STILL CANNOT REPLACE IT OR DISABLE IT. SO MY PASSENGERS NEED TO RIDE IN THE BACK SEAT NOW FOR OVER A YEAR.

Steering
Filed Dec 2, 2017138,000 milesMA

STARTED CAR AND "SERVICE POWER STEERING NOW" APPEARED ON INSTRUMENT PANEL. COULD NOT TURN STEERING WHEEL. POWER STEERING FAILED. RACK & PINION NEEDS TO BE REPLACED.

Service Brakes
Filed Dec 1, 201792,000 milesFL

THE ABS BRAKE SYSTEM CUT OUT COMPLETELY THE EVENING OF 11/29/17. THE DASHBOARD LIT UP WITH WARNING LIGHTS AND BRAKE PEDAL WAS NOT FUNCTIONING. I WAS TRAVELING 10-15 MPH AND THANKFULLY WAS ABLE TO PULL OVER USING THE PARKING BRAKE. I WAS ABLE TO TURN OFF AND RESTART THE CAR. THE BRAKE SYSTEM THEN FUNCTIONED NORMALLY. I CAREFULLY DROVE HOME AND TOOK THE CAR IN FOR SERVICE THE NEXT MORNING. THE DEALERSHIP SAYS I HAVE TO REPLACE THE CONTROL MODULE AND SOLENOID, WITH AN ESTIMATE OF $2,000-3,000. HOPEFULLY, THAT WILL FIX THE PROBLEM LONG-TERM. IF THE INCIDENT HAD HAPPENED ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

Air Bags
Filed Nov 21, 2017149,000 milesGA

TAKATA RECALL. I JUST BOUGHT A USED CAR ONLY TO FIND OUT IT IS UNDER THIS DANGEROUS AND POSSIBLY DEADLY RECALL. FORD SAYS PARTS ARE NOT AVAILABLE TO FIX IT, AND THEY HAVE NO ESTIMATE OF WHEN THEY WILL BE. AFTER WATCHING THE NHTSA VIDEO ON THE TAKATA PROBLEM, THIS IS CLEARLY AN UNACCEPTABLE ANSWER, ESPECIALLY SINCE WE BOUGHT AND OLDER CAR AND LIVE IN A HOT, HUMID CLIMATE!! I DON'T WANT MY FAMILY MEMBERS TO BE AT RISK OF METAL PARTS FLYING OUT OF THE AIRBAG IN THE EVENT OF A CRASH!

Air Bags
Filed Nov 21, 2017CA

TAKATA RECALL... I WAS NOTIFIED THAT THERE WAS A RECALL ON MY CAR IN JUNE 2016 BY MAIL. I HAVE CONTACTED FUTURE FORD OF CONCORD, CA WHERE I PURCHASED THE CAR REPEATEDLY. I ALSO CONTACTED WALNUT CREEK, CA FORD. THEY SAID THAT TAKATA WENT BANKRUPT AND THEY DON'T HAVE ANY AIRBAGS TO REPLACE THE POTENTIALLY DANGEROUS ONE IN MY CAR. THEY SAID THAT THEY WILL CONTACT ME WHEN THEY ARE AVAILABLE. THIS IS NOT AN ACCEPTABLE ANSWER. WHILE I HAVEN'T HAD AN ACCIDENT, IF I DO, I MAY SUFFER DEATH OR INJURY RATHER THEN HAVING THE AIRBAG PROTECT ME AS THE DESIGNERS INTENDED.

Air Bags
Filed Nov 20, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SANTA MONICA FORD LINCOLN AT (424) 610-5879 (LOCATED 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 19, 2017CA

TAKATA RECALL: DEALERSHIP TELLS ME THAT A REMEDY IS NOT AVAILABLE.

Air Bags
Filed Nov 13, 201750,000 milesCA

TAKATA RECALL. I HAVE A LETTER FROM FORD ADVISING OF A PASSENGER SIDE AIRBAG RECALL FOR MY VEHICLE FROM JULY 2016. THERE HAS BEEN NO COMMUNICATION SINCE. CALLS TO FORD HAVE BEEN UNPRODUCTIVE AT RESOLVING THE PROBLEM.

Air Bags
Filed Nov 9, 2017FL

TAKATA RECALL...RECIEVED NOTICE IN JULY 2016...CALLED FORD DEALERSHIP AND THEY STILL DO NOT HAVE PARTS TO FIX OR REPLACE RECALLED AIRBAG AND IT IS NOW 11/2017.

Steering
Filed Nov 9, 201768,000 milesCO

POWER STEERING FAILED WITH 'SERVICE POWER STEERING' AND 'SERVICE ADVANCETRACK' WARNINGS, MAKING CAR DANGEROUS AND HARD TO STEER. 2011 AND SOME LATER MODELS WERE RECALLED FOR SIMILAR ISSUE.

Air Bags
Filed Nov 8, 2017CA

TAKATA RECALL- MY CAR'S PASSENGER AIRBAGS HAVE BEEN UNDER RECALL FOR 1.5 YEARS AND I AM STILL WAITING FOR THIS REPAIR TO BE MADE.

Air Bags
Filed Nov 8, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SANTA MARGARITA FORD (30031 SANTA MARGARITA PKWY, RANCHO SANTA MARGARITA, CA 92688, (949) 459-6800) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF

Air Bags
Filed Nov 7, 2017MS

I HAVE CONTACTED THE VENDOR AFTER IT BEING OVER A YEAR, AND I AM STILL BEING TOLD THAT THEY HAVE NO PLANS TO DO ANYTHING BECAUSE THEY ARE NOT THE ONLY ONES WHO BOUGHT THOSE AIRBAGS, AND IT IS REALLY ME WHO WOULD HAVE TO DO SOMETHING, WHICH I GUESS WOULD BE TO FIND THE AIRBAGS MYSELF AND REPLACE THEM.

Air Bags
Filed Nov 7, 2017CA

RECIEVED A RECALL JULY 2016 AND NEVER COULD GET A SCEDULED REPLACEMENT BUT THEY COULD SELL US ONE.

Air Bags
Filed Nov 6, 2017CA

"TAKATA RECALL" - I HAVE BEEN WAITING FOR WELL OVER A YEAR TO HAVE THIS RECALL PROBLEM FIXED. I HAVE NOW RECEIVED NOTICE THAT THE COMPANY RESPONSIBLE HAS FILED FOR BANKRUPTCY.

Air Bags
Filed Nov 5, 2017CA

TAKATA RECALL: I RECEIVED A RECALL NOTICE (16S26 / NHTSA RECALL 16V-384) FROM FORD ON 23-JUL-2016, AND NO INSTRUCTIONS SINCE THAT THEY HAVE PARTS AVAILABLE TO FIX IT. THAT IS OVER 15 MONTHS. THIS IS AN UNREASONABLE AMOUNT OF TIME TO RESOLVE THIS SITUATION.

Air Bags
Filed Nov 4, 2017CA

TAKATA RECALL. THERE IS STILL NO REMEDY FOR OUR RECALL.

Air Bags
Filed Nov 4, 2017CA

TAKATA RECALL I RECEIVED MY RECALL NOTICE ABOUT TWO YEARS AGO, BUT THE FORD DEALER STILL SAYS THAT NO REPLACEMENT AIRBAGS ARE AVAILABLE FOR MY CAR.

Air Bags
Filed Nov 3, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MID BAY FORD LINCOLN, 550 AUTO CENTER DR, WATSONVILLE, CA 95076) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Nov 3, 2017120,000 milesWA

WHILE DRIVING AT LOW SPEED ON CITY STREET (~25 MPH), POWER STEERING STOPPED WORKING AND ERROR LIGHTS APPEARED FOR BOTH POWER STEERING AND ADVANCETRAC. TOOK TO MECHANIC COULD NOT DIAGNOSE THE SOURCE OF THE PROBLEM, ALTHOUGH POWER STEERING WORKED AGAIN AFTER THEY ADJUSTED AIR PRESSURE IN TIRES AND CLEARED OUT CODES. I REMAIN CONCERNED AFTER READING ABOUT RECALLS OF LATER YEAR FUSION MODELS FOR WHAT SOUNDS LIKE THE SAME ISSUE.

Air Bags
Filed Nov 2, 2017KY

TAKATA RECALL - RECEIVED A LETTER FROM FORD DATED JULY 2016 REGARDING THE PROBLEM AND THE DEALER SAYS THEY STILL DO NOT HAVE THE PARTS TO ACT ON IT.

Air Bags
Filed Nov 2, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SERRAMONTE FORD IN COLMA, CA, 650-763-2400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/3/18*JB

Air Bags
Filed Nov 1, 2017CA

TAKATA RECALL I HAVE RECEIVED TWO NOTICES OF A SAFETY RECALL ON THE PASSENGER FRONTAL AIRBAG INFLATORS. I RECEIVED MY FIRST NOTICE IN JULY OF 2016 AND MY SECOND NOTICE A FEW DAYS AGO. I CONTACTED MY LOCAL DEALERSHIP AND THEY SAID THE REPLACEMENT PARTS HAVE BEEN ON BACK ORDER FOR OVER A YEAR. HE SAID HE HAS NO IDEA WHEN THEY WILL COME IN. I NEED THIS ISSUE RESOLVED IMMEDIATELY AS I DRIVE WITH PASSENGERS ON A CONSISTENT BASIS.

Air Bags
Filed Oct 31, 2017GA

TAKATA RECALL - RECEIVED A LETTER JULY 2016 NOTING THE RECALL ISSUE. I'VE CALLED 6 TIMES OVER THE COURSE OF 15 MONTHS (LAST 10/31/2017). WADE FORD IN SMYRNA, GA DEALERSHIP ADVISED NO PARTS. RECEIVED TK HOLDINGS NOTIFICATION OCTOBER 2017 RELEVANT TO CONTACT THE DEALERSHIP FOR REPAIR; HOWEVER, THE DEALERSHIP IS STATING THEY ARE NOT ABLE TO REPAIR ISSUE.

Steering
Filed Oct 30, 2017187,800 milesMO

ELECTRONIC POWER ASSIST STEERING FAILED AGAIN, FOR THE SECOND TIME, IN MY CAR, ON OCTOBER 15, 2017. I HAD JUST STARTED MY CAR AND WHEN I TRIED TO TURN TO BACK OUT OF THE PARKING SPACE, COULD FEEL THAT THE CAR DID NOT HAVE POWER STEERING.

Steering
Filed Oct 28, 201780,000 milesNC

I WAS DRIVING CAR AT VERY LOW SPEED IN TOWN. SERVICE POWER STEERING NOW LIGHT AND ADVANCETRAC LIGHTS SUDDENLY CAME ON. THERE WAS COMPLETE LOSS OF POWER STEERING. HAD CAR TOWED TO DEALER. THEY SAID THIS OCCURRED BECAUSE OF SEVERAL LOW TIRE PRESSURE WARNINGS (WHICH I NEVER SAW). CHARGED ME ABOUT $150 TO RESET COMPUTER. THIS IS A DANGEROUS SITUATION. I SEE MANY SIMILAR COMPLAINTS ONLINE ABOUT THE FORD FUSION BUT FORD HAS REFUSED TO RECALL THE 2010 FOR THIS PROBLEM. PLEASE REQUIRE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM BEFORE PEOPLE DIE BECAUSE OF THIS. THE PROBLEM APPARENTLY RECURS UNLES AN EXPENSIVE REPAIR IS DONE.

Air Bags
Filed Oct 28, 2017OH

TAKATA RECALL. I WAS FIRST NOTIFIED OF THE RECALL IN JUNE 2016. FOR OVER A YEAR I HAVE NOT BEEN ABLE TO USE THE VEHICLE FOR FAMILY TRAVEL DUE TO THE DEFECTIVE PASSENGER AIRBAG. WE PURCHASED THE CAR FOR THE FUEL EFFICIENCY FOR DRIVING AROUND TOWN AND ON LONGER TRIPS. TAKATA HAS TAKEN AN UNREASONABLY LONG AMOUNT OF TIME TO REPAIR THE VEHICLE. I SPOKE WITH MY LOCAL FORD DEALER YESTERDAY AND THE PARTS WERE STILL NOT AVAILABLE.

Air Bags
Filed Oct 27, 2017GA

TAKATA RECALL - MY VEHICLE WAS ISSUED A RECALL JULY 2016 FOR PASSENGER-SIDE AIRBAG. I HAVE CONTACTED MY DEALER TO REQUEST A FIX. THE DEALER HAS INDICATED THAT PARTS ARE NOT AVAILABLE. I RECEIVED NOTIFICATION OF CHAPTER 11 BANKRUPTCY FROM TK HOLDINGS 10/26/2017. NOTIFICATION STATED TO CONTACT THE DEALER TO HAVE THE CAR REPAIRED. THE DEALER MAINTAINS THAT PARTS ARE NOT AVAILABLE. MY CAR IS UNSAFE TO DRIVE WITH A PASSENGER.

Air Bags
Filed Oct 27, 2017120,000 milesFL

TAKATA RECALL THIS RECALL HAS BEEN "REMEDY NOT AVAILABLE" SINCE JUNE 2016. IF THE PROBLEM IS AS STATED THIS IS UNACCEPTABLE.

Air Bags
Filed Oct 26, 2017NV

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (JONES-WEST FORD, 3600 KIETZKE LN, RENO, NV, 89502) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 25, 2017TX

I HAVE CALLED AND STOPPED BY FORD DEALERSHIPS IN DALLAS AND ROCKWALL, TEXAS OVER A PERIOD OF YEARS AND BEEN TOLD THEY DO NOT HAVE THE REPLACEMENT AIRBAGS AND THAT I WILL BE CALLED WHEN THEY ARRIVE. I HAVE NOT RECEIVED ANY CALLS AND GET THE SAME REPLY EVERY TIME I ASK. I AM AFRAID TO ALLOW PASSENGERS IN MY CAR DUE TO THE RISK, WHICH HAS SEVERELY IMPACTED MY ABILITY TO USE MY CAR NORMALLY.

Air Bags
Filed Oct 25, 2017FL

TAKATA RECALL PARTS UNAVAILABLE

Air Bags
Filed Oct 25, 2017FL

TAKATA RECALL, I GOT THE NOTICE LAST JULY AND HAVE CALLED, WRITTEN AND STOPPED IN PERSON TO GET THE REPAIR AND FORD CLAIMS THEY DO NOT HAVE THE PARTS. I LIVE IN FLORIDA WHERE IT IS HOT AND THE CONDITIONS ARE RIPE FOR THE AIRBAG TO EXPLODE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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