HAVING ACCELERATION SURGES ON 07 FORD FREESTYLE. HAS HAPPENED 3 TIMES, THE LAST OF WHICH ALMOST HIT PEDESTRIAN. HAVE TAKEN TO LOCAL FORD DEALERSHIP AND CONTACTED FORD DIRECTLY. BOTH SAYING NO PROBLEM WITH VEHICLE. DID RESEARCH ONLINE AND FINDING NUMEROUS COMPLAINTS FOR SAME PROBLEM AND THROTTLE BODY BEING THE REASON AND FORD IS AWARE OF THIS PROBLEM. IS THERE GOING TO HAVE TO BE ANOTHER SITUATION LIKE TOYOTA FOR FORD TO RECALL? *TR
2007 Ford Freestyle complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
RPMS INCREASE AND CAR LUNGES EVEN WITH FOOT ON BRAKE. TRANSMISSION WAS SERVICED AND I WAS TOLD THIS WAS NORMAL. PROBLEM IS GETTING WORSE, NEARLY CAUSING AN ACCIDENT AS IT STALLED WHEN THE BRAKE WAS PUSHED HARDER WHEN IT LUNGED WHILE WAITING TO MAKE A LEFT TURN IN HEAVY TRAFFIC. HAS NEARLY CAUSED MINOR ACCIDENTS MANY TIMES WHEN IN PARKING LOTS OR TIGHT LOCATIONS. WHEN IT STALLS, THE WRENCH LIGHT FLASHES. *TR
MY 2007 FORD FREESTYLE APPEARS TO BE HAVING SOME KIND OF IDLE ISSUE. AS I PUT THE CAR IN GEAR, THE RPMS JUMP AND CAUSE THE CAR TO LUNGE. THE RPMS JUMP WITH THE CAR IN PARK, IF THE STEERING WHEEL IS EVEN TURNED A TINY BIT. IT'S ALMOST LIKE THE CAR ISN'T GETTING ENOUGH POWER UNTIL SOMETHING IS ACTIVATED. MY CONCERN IS WITH THE LUNGING. I'M AFRAID IT'S GOING TO PROJECT ME INTO ANOTHER CAR OR SOMETHING ELSE. I'VE NOT HAD ANY SERVICE LIGHTS COME ON OR ANYTHING. THIS ISSUE JUST STARTED. MY CAR HAS 85K MILE ON IT, SO IT'S NOT UNDER WARRANTY. AS I BEGAN RESEARCHING THIS ISSUE, I FOUND MANY COMPLAINTS ABOUT THE SAME ISSUE. I APPEARS TO BE TIED INTO THE THROTTLE BODY. IF THIS IS TRULY AN ISSUE WITH THIS CAR, WHY HASN'T A RECALL BEEN MADE ON THE PART. THIS IS A SAFETY HAZARD, ESPECIALLY FOR A CAR BUILT FOR FAMILIES. *TR
CAR SURGES FORWARD AT LOW SPEEDS OR WHILE COMING TO A STOP. ALSO WHILE STOPPED AND PLACING VEHICLE IN GEAR (FORWARD OR REVERSE). FORD HAS ISSUED A TSB ON THIS WIDESPREAD PROBLEM (TSB 06-21-1), BUT REFUSES TO ACKNOWLEDGE GRAVITY OF THE PROBLEM. SCORES OF COMPLAINTS ON INTERNET FORUMS. APPARENTLY IS A DEFECT IN THE ELECTRONIC THROTTLE BODY AND CAUSES SUDDEN UNEXPECTED ACCELERATION. HAPPENS TO OUR CAR REGULARLY FOR THE PAST 6 MONTHS. CAR HAS APPR. 50K MILES. *TR
2007 FORD FREESTYLE WITH 66K MILES, PURCHASED AT 50K MILES. FROM BEGINNING THE CAR WOULD OFTEN LURCH HARD FORWARD OR BACKWARD WHEN PUTTING INTO GEAR. MY WIFE AND I LEARNED TO FIRMLY HOLD THE BRAKE WHEN MOVING THE CAR. THE CONDITION HAS GOTTEN WORSE AND TODAY THE "WRENCH" LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE ABOVE 40 MPH. AFTER SEARCHING FORD FREESTYLE FORUM, I DISCOVER THIS IS A WELL KNOWN CONDITION TO FORD AND FORD FREESTYLE CUSTOMERS. FORD HAS NOT TAKEN RESPONSIBILITY EVEN THOUGH IT'S A SERIOUS SAFETY ISSUE. MOST CUSTOMERS REPORT A BAD THROTTLE BODY WHICH FORD COULD NOT PROVIDE (MOST OF 2009). THIS CERTAINLY QUALIFIES FOR A RECALL. WE LIKE THE VEHICLE BUT LOOKS LIKE IT'S TIME TO GET RID OF IT. SHAME ON FORD! *TR
MY 2007 FORD FREESTYLE HAS LUNGING/SURGING OF POWER. I CAN HAVE MY FOOT ON THE BRAKE AND THE CAR WILL SURGE EITHER IN FORWARD OR REVERSE. THIS HAPPENS DAILY. IN PARKING LOTS IS VERY DANGEROUS. YOU ACTUALLY HAVE NO CONTROL WHILE IT IS HAPPENING. FORD SAYS IT IS THE THROTTLE BODY ASSEMBLY AND IS NOT COVERED UNDER WARRANTY. THERE ARE MANY PEOPLE COMPLAINING ABOUT THE SAME ISSUE IN THEIR 2006 AND 2007 MODELS ON THE INTERNET. I REALLY WISH THAT THIS MATTER IS RESOLVED WITH AN INVESTIGATION AND A SAFETY RECALL. SAFETY SHOULD ALWAYS BE NUMBER 1. *TR
CAR WILL SUDDENLY SURGE IN ACCELERATION WHEN SWITCHING FROM PARK TO REVERSE AND REVERSE TO DRIVE; THIS USUALLY OCCURS ON HOT SUMMER DAY AND MORE SO WITH THE AC RUNNING. SOMETIMES WHEN YOU HAVE THE BRAKES DEPRESSED AND SWITCH GEARS THE SURGES (REVS HIGH) THEN STALLS.
CAR WILL SUDDENLY SURGE IN ACCELERATION WHEN SWITCHING FROM PARK TO REVERSE AND REVERSE TO DRIVE; THIS USUALLY OCCURS ON HOT SUMMER DAY AND MORE SO WITH THE AC RUNNING. SOMETIMES WHEN YOU HAVE THE BRAKES DEPRESSED AND SWITCH GEARS THE SURGES (REVS HIGH) THEN STALLS.
THE REAR BRAKES ON OUR 2007 FORD FREESTYLE, WITH 28,000 MILES ON IT ARE SHOT. WE HAVE READ WHERE OTHER ARE EXPERIENCING THE SAME PROBLEM AND SOME ARE BEING REPLACED AS A WARRANTY ITEM WHILE OTHERS, SUCH AS US, ARE BEING BILLED FOR OVER $300.00. BRAKES SHOULD LAST LONGER THAN 28,000 MILES. I UNDERSTAND THERE IS AN ISSUE OF THAT NATURE WITH OTHERS THAT OWN FORD FREESTYLES. THERE IS NO RECALL AS OF YET. COULDN'T THE BAD BRAKES CAUSE A MAJOR ACCIDENT?
THROTTLE BODY NEEDS REPLACING ON MY 2007 FOR FREESTYLE CAR HAS LESS THAN 40,000 MILES. CAR SURGES WHEN DRIVING EVERY 5 MINUTES OR SO. TOOL BAR LIGHT GOES ON DASH I PULL OVER TURN OFF, IT RESETS AND HAPPENS AGAIN 5 MINUTES LATER. FORD STATES MY WARRANTY DOESN'T COVER.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DEPRESSING THE BRAKE PEDAL AND APPROACHING A STOP LIGHT AT SPEEDS OF 35 MPH, THE ENGINE EXHIBITED A HIGH INCREASE IN RPMS. THE BRAKES WOULD NOT IMMEDIATELY ENGAGE AND WITHIN A FEW SECONDS, FINALLY ENGAGED. SHE APPLIED MINIMAL PRESSURE TO THE BRAKE PEDAL IN AN ATTEMPT TO DECREASE THE HIGH ENGINE RPMS AND DISCONTINUE THE IDLING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 19,290 AND THE CURRENT MILEAGE WAS 52,000.
WHILE DRIVING AT ABOUT 55 MPH I ACCELERATED TO PASS A VEHICLE, THE GAS PEDAL STUCK AFTER I TOOK MY FOOT OFF. I SHIFTED TO NEUTRAL AND BACK INTO DRIVE. THE CAR BEGAN TO ACCELERATE AGAIN. I SHIFTED INTO NEUTRAL A SECOND TIME AND LOOKED DOWN AT THE PEDAL TO SEE THE FLOORMAT CAUGHT ON THE BOTTOM OF THE PEDAL. I KICKED IT AWAY FROM THE PEDAL AND RESUMED NORMAL DRIVING. UPON ARRIVING, I INSPECTED THE FLOORMAT, WHICH IS ORIGINAL, AND FOUND IT WAS STILL ATTACHED TO THE MAT HOOK. THE DESIGN PERMITS THE MATS TO ROTATE AND CATCH ON THE PEDALS APPARENTLY. *TR
THE 2007 FORD FREESTYLE WE BOUGHT ALLOWS EXHAUST FUMES FROM OTHER VEHICLES TO ENTER THE VEHICLE AT OVERWHELMING QUANTITIES. WE LIVE IN A RURAL AREA IN NEW MEXICO AND ARE GRATEFUL WE DON'T HAVE THIS CAR IN A BUSY CITY. THE EXHAUST THAT ENTERS OUR CAR IS VERY DANGEROUS LUCKILY WE HAVE CLEAN AIR AND CAN OPEN WINDOWS ALMOST YEAR ROUND. TURNING OFF THE HEAT OR AIR CONDITIONING IS MOSTLY HELPFUL, BUT IN SOME WEATHER THAT'S ALSO DANGEROUS AND CERTAINLY UNCOMFORTABLE. WE ARE IRRITATED BY THE AC TURNING ON AUTOMATICALLY HOWEVER THAT PRESENTS NO DANGER. FINALLY THE LIGHT BULB FOR THE GAUGES HAS GONE OUT AT JUST 1 YEAR. I'VE BEEN INFORMED THAT IT WILL COST MORE THAN $800 TO FIX THE BULB. FOR A SELF EMPLOYED MOTHER OF 6 THIS IS JUST TOO FAR OUT OF REACH AS IT IS ALMOST TWO MONTHS PAYMENTS. I BELIEVE THIS TOO CAN BE VERY DANGEROUS BECAUSE I CAN'T SEE THE TEMPERATURE GAUGE AND HALF OF THE SPEEDOMETER AT NIGHT. THE OTHER HALF OF THE SPEEDOMETER IS SOMETIMES LIT AND SOMETIMES NOT MAKING ME QUESTION THE INTEGRITY OF THE ELECTRIC SYSTEM. I'VE NOT HAD AN ACCIDENT AND PRAY THAT THESE PROBLEMS DON'T CAUSE ONE. *TR
A 2007 FORD FREESTYLE TRANSMISSION FAILURE. IT WAS ONLY A FEW THOUSAND MILES OUT OF WARRANTY AND BARELY 3 YEARS OLD. THIS IS A TRANSMISSION ISSUE WITH THE CVT TRANSMISSION THAT EVERYONE IN THE INDUSTRY SEEMS TO BE FULLY AWARE OF AND FORD REFUSES TO STAND BEHIND THEIR PRODUCT. HOWEVER, FORD IS HAPPY TO CHARGE ME $5000 TO HAVE IT FIXED BY THEM. I AM VERY DISAPPOINTED IN THEIR LACK OF INTEGRITY OF STANDING BEHIND THEIR PRODUCT. *TR
TL*THE CONTACT OWNS 2007 FORD FREESTYLE. HE STATED THAT THE TRANSMISSION STARTED TO FAIL AT 8,000 MILES. THE TRANSMISSION LIGHT ILLUMINATED WHILE DRIVING 15 MPH AND THE VEHICLE WOULD NOT ACCELERATE ABOVE 30 MPH WHEN ATTEMPTING TO MAKE LEFT OR RIGHT TURNS. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES; HOWEVER, THERE WERE NO FAILURE CODES. THE DEALER UPGRADED THE SOFTWARE, AND CLEANED THE ENTIRE ELECTRICAL SYSTEM; HOWEVER THE FAILURE WAS NOT CORRECTED. THE CURRENT MILEAGE WAS 22,496. THE VIN WAS NOT AVAILABLE.
2007 FORD FREESTYLE CAR RIDDLED WITH MOLD FROM CONSTANT WATER LEAKS EVERYWHERE IN THE BODY FRAME. NEVER BEEN IN ACCIDENT, OUT OF WARRANTY. I'M 3 MONTHS PREGNANT WITH A 2 YR OLD. I CAN NOT EVEN DRIVE CAR MAKES ME SICK. DEALER WANTS ALOT OF MONEY TO TRY AND FIX THE PROBLEM, BUT CONSIDERING THE MOLD IS EVERYWHERE I'M NOT SO SURE IT WILL SOLVE PROBLEM, I HAVE HAD THE CAR FOR 10 MONTHS AND PAID 17,500 FOR IT. IT IS CLEARLY A DESIGN FLAW I'M NOT THE ONLY ONE WITH THIS PROBLEM. IT IS A HUGE HEALTH ISSUE, AND I CAN NOT UNDERSTAND WHY FORD HAS NOT ISSUED A RECALL. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN DRIVING OR IDLING THE VEHICLE WILL STALL WITHOUT ANY PRIOR WARNINGS. ALSO WHEN SHIFTING INTO REVERSE, THE VEHICLE WILL LURCH BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN STATED THAT THE THROTTLE BODY NEED TO BE REPLACED AT AN EXPENSE OF $800.00. HE THEN ADDED THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 64,000.
2007 FORD FREESTYLE LEAKING WATER FROM MOONROOF WHEN BRAKES ARE APPLIED OR ESPECIALLY DOWNHILL WATER COMES DOWN FROM THE HEADLINER SPLASHING OFF THE DASHBOARD. *TR
MY FREESTYLE SEL VEHICLE'S (6/2006 PROD. DATE) WRENCH LIGHT CAME ON WHICH IS SUPPOSED TO BE FOR TRANSMISSION PROBLEMS. CAR HESITATES ON SHIFTING, ESPECIALLY DOWNHILL. IN THE MORNING A SLIGHT LURCH IS EXPERIENCED WHEN PULLING OFF BEFORE CAR IS WARMED SUFFICIENTLY. CAR HAS 40K MILES AND HAS A 100K WARRANTY SO THE DEALER ASSESSED THE PROBLEM AT A THROTTLE BODY AND PUT IN A PART ORDER. THE PART NEEDED IS A NON-WATER COOLED ONE WHICH IS IMPOSSIBLE TO FIND UNTIL IS GOES INTO MANUFACTURE IN DECEMBER. I UNDERSTAND THE EARLIER MODEL 500S AND FREESTYLES USE THE WATER COOLED VERSION. THE DEALER MADE US PAY FOR A RENTAL AND WE HAD TO COMPLAIN TO THE SERVICE MANAGER PROFUSELY BEFORE A LOANER CAME IN. SEEMS WE HAVE BEEN LUCKY, I HOPE FOCUSES DON'T HAVE THE SAME PROBLEM. I WAS TOLD BY THE SERVICE ADVISOR THAT IT IS NOT TYPICAL FOR THESE CARS TO SHUTDOWN BUT WHY RISK IT. ANOTHER DEALER RESEARCHED THE PROBLEM AND DESCRIBED THE STATUS IN THE PARTS SYSTEM AS THE "CODE FROM '!@#$%". I HAVE BEEN COMMUNICATING DIRECTLY WITH THE MANUFACTURER. MAYBE FORD SHOULD GO BANKRUPT TOO. *TR
TL* THE CONTACT OWNS CONTINENTAL T24565R16 TIRES ON A 2007 GMC ENVOY. SHE STATED THAT THE TWO FRONTAL TIRES HAD EXCESSIVE TREAD WEAR. ABNORMAL TREAD WEAR CAN LEAD TO TREAD SEPARATION, WHICH INCREASED THE RISK OF A TIRE BLOW OUT AND A VEHICLE CRASH. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 26,600. THE CURRENT MILEAGE WAS 27,100.
MY FREESTYLE HAS A PROBLEM WITH THE ENGINE SURGING / LURCHING WHILE DRIVING BOTH FORWARD OR REVERSE EVEN WHEN THE BRAKE IS APPLIED. ON 25 AUG 2009, I MADE AN APPOINTMENT WITH BEACH FORD DEALERSHIP IN VIRGINIA BEACH, VA. THE TECHNICIAN COULD NOT REPLICATE THE PROBLEMS I WAS HAVING. THE MAINTENANCE TEAM TRIED AGAIN AND CONDUCTED A "PIN POINT TEST" AND FOUND OUT THAT THE TB NEEDS TO BE REPLACED. THE DEALERSHIP ORDERED THE PART WHICH IS IN BACK ORDER UNTIL 7 DEC, 2009. *TR
MY 2007 FREESTYLE ACCELERATES WITHOUT WARNING. THIS STARTED ABOUT 2 WEEKS AGO. ON SATURDAY AUG 29, MY CAR WOULD NOT START, I TOOK IT TO THE DEALER AND WAS TOLD MY BATTERY NEEDED REPLACEMENT (AGAIN NO WARNING OF A PROBLEM) 3 DAYS LATER 9/2 WHILE BACKING UP, MY CAR SUDDENLY AND VIOLENTLY ACCELERATED AND JERKED BACKWARDS, I NEARLY HIT A CAR. I IMMEDIATELY WENT TO THE DEALER, THEY TOLD ME I NEEDED A THROTTLE BODY BUT THE PART IS ON BACK ORDER UNTIL DEC. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THEY ARE AWARE OF THE PROBLEM AND THE "ENGINEERS ARE REDESIGNING THE PART AND THE DEC DATE IS ONLY A PROJECTION" I INQUIRED ABOUT THE DEALER GIVING ME A LOANER CAR, WAS TOLD NO, BUT I COULD RENT ONE, I TOOK MY CAR HOME, IN THE 7 MILES THAT I DROVE I HAD 3 UNEXPECTED ACCELERATIONS. THE CAR IS NOT DRIVABLE AND NOW WILL SIT IN THE GARAGE UNTIL WHO KNOWS WHEN. NOTHING HAS BEEN DONE BY FORD TO CORRECT THE IMMEDIATE SAFETY ISSUE. MY CAR ONLY HAS 44000 MILES, AND HAS HAD ALL RECOMMENDED SERVICES DONE BY THE DEALER AT THE RECOMMENDED INTERVALS. *TR
PREMATURE BRAKE WEAR - 2007 FORD FREESTYLE, OUR 2007 FREESTYLE NEEDED REAR BRAKE PADS AND ROTORS REPLACED AT ONLY 23,400 MILES. THIS CAR WAS DRIVEN MAINLY ON THE HIGHWAYS, WITH LITTLE STOP-AND-GO CITY DRIVING. WHILE NO ACCIDENT OCCURRED, PREMATURE WEAR COULD HAVE AFFECTED THE CAR'S HANDLING IN AN EMERGENCY STOP. THE DEALER AND MANUFACTURER REFUSE TO REIMBURSE ME FOR THE $400 REPLACEMENT COST. *TR
VEHICLE SHUTS OFF INTERMITTANTLY. *TR
I OWN A 2007 FORD FREESTYLE ON THE 13TH OF AUGUST MY CAR STARTED TO LURCH WHILE DRIVING & THEN THE WRENCH LIGHT CAME ON, DROVE CAR TO REPAIR CENTER MECHANIC CAME OUT AND LOOKED AT THE CAR, MECHANIC HAD HIS FOOT ON THE BRAKE PUT THE CAR IN GEAR & ENGINE WOULD REV WITH OUT GAS PEDAL BEING TOUCHED & CAR WOULD LURCH, REPAIR SHOP KEPT CAR TO SO THEY COULD HOOK IT UP TO THE COMPUTER & RUN THEIR TEST, NEXT DAY THE CALLED & SAID IT WAS THE THROTTLE BODY (PART # IS 5F9Z-9E926-B) & SAID THEY COULD ORDER THE PART EXPEDITED AND HAVE IT IN 1-2 BUSINESS DAYS, THAT WAS THE 14TH OF AUGUST, AFTER THE 18TH THE SERVICE MANAGER STARTED CHECKING ON THE PART TODAY IS THE 24TH AND WE STILL HAVE NO RESPONSE FROM FORD AS TO WHEN PART WILL BE AVAILABLE, AS PART IS ON BACK ORDER, HAVE LOOKED ONLINE & THERE SEAM TO BE SEVERAL COMPLAINTS ABOUT THIS THROTTLE BODY PART NOT WORKING RIGHT & PEOPLE HAVING WORSE DRIVING EXPERIENCES THEN I HAD. *TR
AT A STOP LIGHT IN HEAVY TRAFFIC WITH BRAKE DEPRESSED, MY VEHICLE STARTED TO REV UP VERY HIGH AND THEN STALLED. THIS CONTINUED TO DO THIS EXCESSIVELY UNTIL I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE WRENCH LIGHT CAME ON ONLY AFTER THE PROBLEM HAD OCCURRED. I FELT AS THOUGH THE CAR WAS OUT OF CONTROL LIKE IT WAS GOING TO TAKE OFF WITH MY FOOT ON THE BRAKE. I WAS AFRAID THAT MY CAR WAS GOING TO HIT ANOTHER CAR. EVERYONE AROUND WAS STARRING AT ME LIKE I WAS SOME CRAZY DRIVER! AFTER HELP ARRIVED, WE TOOK TO THE NEAREST DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC THROTTLE BODY WHICH WOULD NOT BE COVERED UNDER MY POWERTRAIN WARRANTY. AFTER RESEARCH, I FOUND THAT FORD HAD ISSUED A TSB FOR THIS MATTER AND IS FULLY AWARE OF THIS PROBLEM BUT HAS FAILED TO ISSUE A RECALL OR PAY FOR THIS DEFECTED PART. THE TSB NUMBER IS 06-21-1. STILL THE DEALERSHIP REFUSED TO COVER THIS REPAIR WHICH WILL BE $691 PLUS THE $85 INSPECTION FEE. I FOUND THAT THIS IS A VERY COMMON PROBLEM IN THE FORD FREESTYLES AND THIS IS HAPPENING TO MANY MORE FORD OWNERS OUT THERE. THE PART IS GOING TO TAKE AT LEAST A MONTH TO GET. FORD SAYS IT IS ON BACKORDER. WORST OF ALL, THE DEALERSHIP TOLD ME THAT MY CAR SHOULD BE DRIVABLE UNTIL THEN!!!! MY CAR HAS LESS THAN $50,000 MILES ON IT AND IT IS ABSOLUTELY RIDICULOUS THAT FORD WILL NOT OWN UP TO THIS. I DEFINITELY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND CONTINUING TO DRIVE THE CAR WILL PUT ME AND MY FAMILY AND PERHAPS OTHERS IN HARMS WAY. *TR
PREMATURE WEAR OF REAR BRAKE PADS ON FORD FREESTYLE. FIRST INCIDENT APPROX. MAY OF 2008 WITH 18,700 MILES. SECOND INCIDENT AUG. 9, 2009 WITH 35,390 MILES. BOTH TIMES HAD TO GET NEW PADS AND ROTORS AND NOT UNDER WARRANTY. FIRST TIME THEY DID REPLACE FOR FREE EVEN THOUGH THEY MADE IT CLEAR IT WAS OUT OF WARRANTY. SECOND TIME REPLACED AND CHARGED ME FOR PARTS ONLY. AFTER RESEARCHING THIS I FOUND IT WAS AN ONGOING PROBLEM SINCE THE INTRODUCTION OF THE FREESTYLE IN 2005. IN FACT I FOUND A LETTER FROM THE DIRECTOR OF SERVICE ENGINEERING OPERATIONS SENT TO ALL FORD DEALERS ON JULY 3,2007. THEY WERE BLAMING THE ISSUE ON "DIRECT EXPOSURE TO MOISTURE FOR AN EXTENDED PERIOD THAT MAY HAVE CAUSED THE PADS TO "SWELL" AND CREATE SLIGHT DRAG CONDITIONS." OBVIOUSLY THIS IS NOT THE CASE. I HAVE READ NUMEROUS REPORTS FROM OWNERS WHO HAVE REPLACED REAR PADS AND ROTORS SEVERAL TIMES AND NOT YET HAD THE FRONT BRAKES FAIL. SEEMS TO ME TO BE A MECHANICAL PROBLEM THAT FORD DOES NOT WANT TO ADDRESS BY FIXING THE PROBLEM CAUSING THIS ISSUE. *TR
CAR ACCELERATED IN REVERSE ALMOST HITTING THE VEHICLE BEHIND THE CAR. THIS HAS HAPPENED A FEW OTHER TIMES. ALSO IN FORWARD. A WARNING LIGHT CAME ON AND I DROVE DIRECTLY TO THE DEALER. THEY SAID IT NEEDED A NEW THROTTLE BODY PART, BUT WON'T BE AVAILABLE UNTIL DECEMBER!! CAR IS NOT DRIVABLE AND IS SITTING AT THE DEALERS SERVICE CENTER. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE GAUGES AND WARNING INDICATORS, INCLUDING THE SPEEDOMETER AND ODOMETER, HAVE COMPLETELY FAILED ON THE INSTRUMENT PANEL. ALL OF THE LIGHTS ARE ILLUMINATED, EVEN IF THERE ARE NO FAILURES. AS A RESULT, HE IS UNABLE TO DETERMINE HOW MUCH FUEL IS IN THE VEHICLE OR HOW FAST HE IS TRAVELING. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ON THE SAME DEFECT AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 08/28/09. *LJ UPDATED 08/31/09.*JB
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD UNEXPECTEDLY AT LEAST A FOOT, AS IF SHE SLAMMED ON THE BRAKES. THE "WRENCH" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING OVER 50 MPH, THE RPMS WOULD INCREASE AND THE VEHICLE WOULD NOT GAIN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND AFFECTED THE POWERTRAIN, WHICH HER WARRANTY WOULD NOT COVER. THE DEALER RESET THE VEHICLE CODES TO CLEAR THE "WRENCH" WARNING INDICATOR. THE REPAIR COST WAS ESTIMATED AT $655, WHICH WOULD BE AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 64,742.
I HAVE A 2007 FORD FREESTYLE AND IN MAY 2008 THE REAR BRAKE PADS WORE OUT AT ONLY 16,500 MILES WHERE WERE REPLACED UNDER WARRANTY PROVISION OF 12 MONTH OR 18,000 MILES. THE MOUNTAIN VIEW FORD SERVICE ADVISOR STATED THAT FORD HAD A BAD LOT OF BRAKE PADS DUE TO WATER INTRUSION AND THE NEW PADS ARE FAR SUPERIOR TO THE ORIGINAL. THE CAR HAS 31,900 MILES AND THE LEFT REAR BRAKE PADS ARE WORN DOWN TO THE METAL AFTER 15,400 MILES. PLEASE NOTE THAT THE ORIGINAL FACTORY FRONT BRAKE PADS HAVE 2/3 TO 3/4 REMAINING LEFT ON THE PADS. THERE IS NO WARNING THAT THE REAR PADS ARE WORN OUT WHICH COULD LEAD EXTENDED BRAKING DISTANCES AND POSSIBLE CRASH. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE VEHICLE HAS CONTINENTAL TOURINGCONTACT AS TIRES, SIZE 205/65R15. THE CONTACT STATED THAT HER TIRES BECAME WORN AND THE TREAD BECAME BALD VERY QUICKLY. THE TIRES ONLY HAD 25,000 MILES. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT THE DILL VALVE STEMS WERE RECALLED. THE VEHICLE HAS TECH INTERNATIONAL, MODEL TR413 VALVE STEMS. AIR CONTINUED TO LEAK FROM THE TIRES DUE TO THE VALVE STEMS AND THE CONTACT HAD TO REFILL THEM WITH AIR EACH WEEK. SHE PURCHASED TWO REAR TIRES FOR HER VEHICLE. THE TWO FRONT TIRES HAVE NOT YET BEEN REPLACED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VALVE STEM EQUIPMENT INFORMATION WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 25,021 AND FAILURE MILEAGE WAS 25,000.
THE BACK WINDOW IN MY '07 FORD FREESTYLE WAS BROKEN FROM BACKING INTO A DUMPSTER IN THE SUMMER OF '07 AND HAD NO PROBLEMS UNTIL THIS WINTER WITH THE GLASS MYSTERIOUSLY SHATTERING FROM MY APPARENT LASER GAZE! WE HAD THE GLASS REPLACED ONLY 6 WEEKS AGO AND THIS MORNING WALKED UP TO MY CARS BACK WINDOW SHATTERED YET AGAIN FOR NO APPARENT REASON! I CAN ONLY ATTRIBUTE THIS ANOMALY TO A MANUFACTURER'S DEFECT, INSTALLERS INCOMPETENCE, PRIOR ACCIDENT PARTS NOT FIXED PROPERLY OR A MANUFACTURERS POOR DESIGN...ALL OF WHICH DO NOT INCLUDE ME THE BUYER! I SHOULDN'T BE AFRAID TO TOUCH MY VEHICLE FOR THE FEAR IT MIGHT SHATTER AND ALSO IT SHOULDN'T ISN'T GLASS SUPPOSED TO BE MORE DURABLE OUT IN THE AIR IT CAN ONLY BE SOMETHING CONTAINED IN THE BACK WINDOW STRUCTURE ITSELF. *TR
I OWN A 2007 FORD FREESTYLE SEL FWD WITH 24,000 MILES. YESTERDAY WHILE DRIVING THE CAR MY HUSBAND HEARD A STRANGE NOISE WHILE BRAKING. HE IMMEDIATELY CHECKED FRONT AND REAR BRAKES. FRONT BRAKES AND ROTORS LOOK GOOD. REAR BRAKES NEED REPLACING, AND ROTORS ARE SEVERELY MARKED AND GROOVED. I CONTACTED OUR LOCAL DEALERSHIP (SAME ONE WE PURCHASED THE CAR FROM) AND WAS TOLD THIS IS NOT COVERED UNDER WARRANTY EVEN THOUGH THIS IS HAPPENING ACROSS THE BOARD. I BEGAN READING A FORUM TODAY ADDRESSING THIS ISSUE AND SUDDENLY REALIZED JUST HOW FREQUENTLY THIS IS HAPPENING. (NOT ONLY WITH THE FREESTYLES BUT ALSO WITH OTHER FORD CARS.) WE DRIVE OUR FAMILIES AROUND IN THESE CARS, AND LIKE MINE WE HAD NO WARNING. MY HUSBAND CHECKS THESE TYPES OF THINGS EVERY 1 OR 2 MONTHS AND SO FAR HAS FOUND NO SCARING ON THE ROTORS. ON THE SAME DAY WE HEAR AN UNUSUAL NOISE WE FIND THAT THE ROTORS NEED REPLACING! THIS IS A SERIOUS (AND EXPENSIVE) ISSUE THAT NEEDS ADDRESSING. SINCE FORD IS NOT WILLING TO PUBLICLY ADMIT THE PROBLEM OR OFFER ASSISTANCE IN HAVING IT FIXED, I AM ASKING THAT YOU ALL LOOK INTO THIS. I HAVE NOT HEARD OF ANY DEATHS BEING CAUSED FROM THIS ISSUE. I HAVE HEARD EVERYONE SAY THAT THEY'VE HAD THEIR BRAKES AND ROTORS CHECKED WITHIN A COUPLE OF DAYS OF HEARING THE STRANGE NOISE. HOWEVER, I WOULD HATE FOR SOMEONE TO IGNORE THIS WARNING AND BE INJURED. I CERTAINLY DON'T WANT ANYONE IN MY FAMILY INJURED DUE TO THIS. SINCE THIS IS A SAFETY ISSUE PLEASE DO SOMETHING TO HELP THE OWNERS OF THESE CA
HAVE A 2007 FORD FREESTYLE AND THE PIRELLI TIRES ON IT SEPARATED AT THE TREAD LINE. THERE WAS APPARENTLY A TSB ISSUED ON THIS CAR REGARDING THE SUSPENSION AND DESPITE FREQUENT MAINTENANCE CHECKS AND SERVICES IN THE PAST TWO YEARS - THIS OCCURRED LESS THAN 3 WEEKS AFTER A ROUTINE OIL CHANGE AND CHECK UP. *TR
2007 FORD FREESTYLE WITH 30,411 MILES. EQUIPPED WITH CONSTANTLY VARIABLE TRANSMISSION, TRACTION CONTROL AND ABS. THE TRACTION CONTROL AND ABS LIGHT HAS COME ON. NORMALLY WHILE CRUISING AT 65 TO 70, THE RPM IS JUST UNDER 2000 RPM. EVERY FEW HUNDRED MILES, THE TRANSMISSION LOCKS UP SO THAT THE RPM AT 65 TO 70 IS ABOUT 3000 RPM. THE ENGINE SPEED STAYS PROPORTIONATE TO THE VEHICLES SPEED AS I DECELERATE RATHER THAN GOING INTO A FREE WHEEL MODE. THE ONLY WAY I CAN GET IT OUT OF THIS MODE IS TO COME TO A COMPLETE STOP OR ACCELERATE TO ABOUT 4500 RPM. AT BEST, THIS IS WASTEFUL OF GAS AND COULD BE DANGEROUS IN BEING REQUIRED TO ACCELERATE TO GET IT OUT OF THIS MODE. I HAVE TAKEN THE CAR TO TWO FORD DEALERS. THEY COULD NOT DUPLICATE THE CONDITION AND THERE WERE NO ERROR CODES. BECAUSE OF IT. THIS CONDITION HAS NOT BEEN REPORTED TO FORD MOTOR COMPANY. IN THEIR WORDS, THERE IS NOT A PROBLEM. ONE MECHANIC EVEN SAID THAT THIS WAS NORMAL. *TR
I PURCHASED A NEW 2007 FREEYSTYLE, I HAVE JUST UNDER 17,000 MILES. MY CONTINENTAL TIRES ARE WEATHER CHECKED. MY FORD DEALER SAYS I HAVE TO PAY 60% OF NEW TIRES ALONG WITH BALANCING, DISPOSAL, ETC. I AM VERY CONCERNED ABOUT THE SAFETY OF THE TIRES. ALSO, THEY SAY I HAVE TO PUT THE SAME BRAND BACK ON. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED,THE VEHICLE REVS AND JERKS FORWARD. IN ADDITION, WHEN THE VEHICLE IS PLACED INTO REVERSE AND THE BRAKE PEDAL IS DEPRESSED, THE VEHICLE REVS AND JERKS BACKWARDS. THE CURRENT MILEAGE WAS 26,099 AND FAILURE MILEAGE WAS 22,000.
VEHICLE IS A 2007 FORD FREESTYLE LTD WITH CONTINUOUSLY VARIABLE TRANSMISSION. THE HALDEX TRACTION CONTROL COUPLER BETWEEN THE FRONT AND REAR WHEELS SEEMS TO WORK NORMALLY WHEN ON SLICK PAVEMENT AND THE TRACTION CONTROL 'ACTIVE' LIGHT ON THE DASH FLASHES TO SHOW IT IS WORKING. HOWEVER, THE SAME LIGHT COMES ON ON DRY PAVEMENT AND WILL NOT GO OFF UNTIL THE ENGINE IS TURNED OFF. IT MAY COME ON EACH DRIVING CYCLE, OR ONLY OCCASIONALLY OR EVEN WHILE PARKED AND IDLING. THE DEALER HAS REPLACED THE PUMP IN THE HALDEX COUPLER BUT THE ERRONEOUS TC LIGHT STILL COMES ON AT RANDOM TIMES. OTHERS ON THE FORD FORUMS HAVE REPORTED THE SAME SYMPTOMS AND AND OBDII CODE OF P1889 (OIL PUMP FAILURE.) *TR
ENGINE BEGAN STUTTERING, JERKING AND SEEMED ABOUT TO STALL. A/C WENT SPORADICALLY "WISH, WISH", ETC. AS IF A PERSON BREATHING HARD. LIGHTS DIMMED AND BRIGHTENED ALTERNATELY, LIGHTS ON DASH WENT BLACK, ALL DIALS WENT TO ZERO OR OFF, CHECK BRAKES LIGHT CAME ON AND OFF WITH THE SAME PACE AS LIGHTS. CAR STALLED. RESTARTED RIGHT AWAY BUT WENT THROUGH SAME ROUTINE AGAIN. ENGINE LIGHT, ABS LIGHT AND SKID LIGHT WENT ON AND OFF AT SAME TIME. NO OTHER DASH WARNING LIGHTS CAME ON. CONDITION WAS CHECKED AT DEALER BUT NO PROBLEM FOUND; NO CODES DISPLAYED. DROVE ANOTHER 2500 MILES AND NO PROBLEM. JUST STARTED AGAIN 9/4/2007 AND WORSE THIS TIME WITH VERY RAPID AND FREQUENT LIGHTS GOING OUT, STUTTERING OF AND FAILURE OF ENGINE MOMENTARILY. SEEMS LIKE AN ELECTRICAL OR COMPUTER BREAKDOWN. *JB *UPDATED 12/12/07 *BF UPDATE 12/12/07
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT HIS VEHICLE BEGAN TO SHAKE AND RATTLE WHILE DRIVING. HE TOOK HIS VEHICLE TO THE DEALER FOR REPAIR AND THEY DISCOVERED THAT DURING THE ASSEMBLY OF HIS VEHICLE, THE BOLTS TO THE FRONT BUMPER WERE NEVER INSTALLED. THE SECOND TIME HE BROUGHT HIS VEHICLE TO THE DEALER WAS FOR THE TRANSMISSION. THE BOLTS THAT HOLD THE TRANSMISSION PAN IN PLACE WERE ONLY INSTALLED MANUALLY AND NOT WITH THE PROPER MACHINERY. THE CURRENT AND FAILURE MILEAGES WERE 6,300.
2006 FORD FREESTYLE - WE TOOK THE CAR TO THE DEALER AND THEY SAID THERE WAS NO ELETRICAL PROBLEM. THE ISSUE: THE INSTRUMENTATION CLUSTER ON THE DASHBOARD IS NOT READABLE AT TIMES WHEN DRIVING DURING THE DAY. THE INSTRUMENTS ARE SET BACK INTO THE DASH, THEY HAVE BLACK DIALS AND ARE NON-ILLUMINATED DURING THE DAY. WHEN YOU ARE DRIVING IT DEPENDS ON HOW MUCH ACTUAL LIGHT ENTERS THE CAR TO SEE THE SPEEDOMETER AND GUAGES; YOU CANNOT SEE THE GUAGES AT ALL IN CERTAIN CIRCUMSTANCES. OF COURSE AT NIGHT THERE IS NO PROBLEM BECAUSE THEY ARE ILLUMINATED. PLEASE CHECK THIS OUT; THE SPEED OR OTHER CONDITIONS NOT BEING CLEARLY VISIBLE COULD POSSIBLY CAUSE AN INCIDENT.
I HAD AN ACCIDENT IN A RENTED 2007 FORD ESCAPE IN WHICH THE AIRBAG DEPLOYED. IT EXHAUSTED HOT GASSES NEAR MY WRISTS, SUFFICIENT TO MELT THE FLEECE I WAS WEARING AND GIVE ME SECOND DEGREE BURNS ON BOTH ARMS. EITHER THE AIRBAG MALFUNCTIONED IN DOING SO, OR THERE IS A DESIGN FLAW IN VENTING THE GASES NEAR THE POSITION WHERE THE DRIVER'S HANDS AND ARMS ARE MOST LIKELY TO BE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Freestyle → · Every Freestyle year → · How the figures are calculated →