Page 17 of 18 · complaints 801–850 of 893

2007 Ford Freestyle complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel System, Gasoline
Filed Aug 5, 201098,864 milesID

2007 FORD FREESTYLE ACCELERATOR SURGES UNCONTROLLABLY. IT HAPPENS WHEN TRYING TO PARK USING REVERSE AND WHEN USING REVERSE AND DRIVE. REALLY BAD WHEN IT IS HOT OUTSIDE OR VEHICLE HAS BEEN RUNNING FOR A WHILE. *TR

Vehicle Speed Control
Filed Aug 5, 201047,000 milesAL

2007 FORD FREESTYLE.... I WAS SETTING AT A STOP SIGN WITH MY FOOT ON THE BRAKE AND JUST AS I WAS EASING MY FOOT OFF THE BRAKE TO PULL OUT THE GAS SURGED AND PUT ME IN THE MIDDLE OF THE ROAD AND THE CAR DIED. IT WAS NOT A MAJOR ROAD AND WITH QUICK THINKING I GEARED TO PARK TURNED THE KEY OFF AND STARTED IT BACK UP AND PULLED OVER INTO A PARKING LOT WHILE SETTING IN THE PARKING LOT IT DONE THE SAME THING. IF THIS HAD BEEN MY WIFE OR SON OR DAUGHTER DRIVING THIS COULD HAVE BEEN A DEADLY EVENT. SIMILAR EVENTS ARE POSTED ALL OVER THE INTERNET AND SOMETHING NEEDS TO BE DONE THIS IS A SERIOUS SITUATION AND NEEDS TO BE ADDRESSED PROMPTLY. *TR

Vehicle Speed Control
Filed Aug 4, 201047,300 milesNC

2007 FORD FREESTYLE: LIFE SAFETY ISSUE - SEVERAL TIMES THE VEHICLE HAS LUNGED WHEN BACKING UP OR PULLING INTO A PARKING SPACE, DRIVEWAY, GARAGE, ETC. MY FOOT WAS NOT ON THE ACCELERATOR, BUT ON THE BRAKE (FORTUNATELY). AS SOON AS THIS HAPPENS THE FAIL SAFE LIGHT (WRENCH LIGHT) COMES ON THE DASH. YOU CAN TURN THE ENGINE OFF AND BACK ON AND THE WRENCH LIGHT GOES OFF AND THE CAR SEEMS TO RUN FINE. YESTERDAY, THE CAR LUNGED WHILE BACKING UP AND ALSO WHEN MY WIFE STOPPED AT A STOP SIGN. IT RAN NORMAL FOR ABOUT 5 MILES, SHE PULLED OVER BECAUSE THE SERVICE WRENCH LIGHT WAS ON AND WHEN SHE PULLED OUT AGAIN, THE CAR HAD NO POWER. SHE LIMPED ALONG FOR A MILE OR SO AND PULLED OFF AGAIN. TURNED THE ENGINE OFF AND BACK ON AND THE CAR RAN FINE. I HAVE LOOKED ON THE INTERNET AND TALKED TO MY LOCAL FORD DEALER. MY DEALER HAS SAID THAT IT IS A THROTTLE BODY PROBLEM AND THE PART WOULD HAVE TO BE REPLACED AND THAT IT IS ALSO A SOFTWARE PROBLEM. THE INTERNET HAS NUMEROUS FORUMS WITH OTHER PEOPLE HAVING THE SAME PROBLEM. IT IS MY OPINION THAT THIS IS A TRUE LIFE SAFETY ISSUE. THE CAR CANNOT BE CONTROLLED AND YOU HAVE TO JAM ON THE BRAKE TO KEEP FROM HITTING SOMEONE OR SOMETHING. THIS HAPPENS AT LEAST ONCE EVERY COUPLE OF WEEKS AND SEEMS TO BE HAPPENING MORE OFTEN. MY WIFE IS BEGINNING TO BE AFRAID TO DRIVE THE CAR WITH OUR TWO CHILDREN WITH HER. PLEASE LOOK INTO THIS ISSUE. *TR

Engine and Engine Cooling › Exhaust System
Filed Aug 4, 201076,000 milesKY

I OWN A 2007 FORD FREESTYLE. THE CAR WILL ACCELERATE OR LURCH FORWARD WHEN THE BRAKE IS PRESSED. IT HAPPENS WHEN THE AC IS ON AND THE TEMPERATURE OUTSIDE IS HOT. THE CAR WILL THEN IDLE LOW AND THEN SHUT OFF. THE WRENCH LIGHT ON THE DASHBOARD WILL LIGHT UP. ONCE I RESTART THE CAR, THE WRENCH LIGHT GOES OFF AND THE CAR RUNS NORMAL UNTIL I COME TO A STOPLIGHT AND THEN THE CAR LURCHES FORWARD AGAIN. IT ALSO HAPPENS WHEN YOU PUT THE CAR IN REVERSE WHEN THE AIR IS ON AND THE OUTSIDE TEMPERATURE IS HOT. *TR

Vehicle Speed Control
Filed Aug 4, 201053,500 milesTN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 3 MPH AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED WITH A WARNING SYMBOL ILLUMINATION OF A "WRENCH" DISPLAYED ON THE INSTRUMENT PANEL. THE WARNING SYMBOL REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED OPERATION IN POOR PERFORMANCE. ALSO, AN UNINTENDED SURGE WOULD OCCUR WITHOUT WARNING. THE FAILURE OCCURRENCES WERE INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE. THE PART WAS UNAVAILABLE AND ON A BACK ORDER. THE REPAIR COST WAS $700. THE CONTACT STATED THAT THE THROTTLE BODY WAS NOT COVERED UNDER THE "POWER TRAIN" WARRANTY AND THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE FAILURE MILEAGE WAS 53,500. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Aug 3, 2010NC

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS APPLIED WITH AN UNEXPECTED SURGED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THERE WAS A DELAY RESPONSE DURING ACCELERATION. THE OCCURRENCE WAS SPORADIC. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND WOULD NEED TO BE REPLACED AT AN ESTIMATED COST OF $1,000. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Aug 2, 201032,000 milesTN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THE FUEL LEVEL INDICATOR WOULD NOT DISPLAY THE AMOUNT OF GASOLINE IN THE VEHICLE. THE DEALER ADVISED THE FUEL TRANSPONDER WAS DEFECTIVE AND REPLACED THE PART. THE CONTACT STATED THE FAILURE CONTINUOUSLY RECURRED AND THE DEALER REPLACED THE TRANSPONDER THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED WHEN FIRST STARTING THE VEHICLE, THERE WOULD BE AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD OR IN REVERSE DEPENDING ON WHAT GEAR THE CONTACT WOULD HAVE THE VEHICLE IN. THE DEALER DID NOT BELIEVE THE VEHICLE WAS DISPLAYING THE FAILURE THE CONTACT DESCRIBED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE UNINTENDED ACCELERATION FAILURE WOULD OCCUR MORE FREQUENTLY WHEN THE AIR CONDITIONER WAS ACTIVE. THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000.

Electrical System
Filed Aug 2, 201047,000 milesGA

2007 FORD FREESTYLE THROTTLE PROBLEMS ON JULY 30,2010 THE CAR SURGED BY IT'S SELF IN REVERSE. UPON GETTING THE CARD INTO NEUTRAL THE CAR STOPPED AFTER NUMEROUS ATTEMPTS ON THE BRAKES. WE DROVE THE CAR APPROX. 1/8 MILE AND STOPPED THE CAR CUT OFF. ONCE AGAIN STARTING THE CAR IT SURGED FORWARD THIS TIME. NOW I'M HAVING TO PAY $901.00 PLUS TAX TO HAVE IT REPAIRED. ON EDMUNDS.COM I HAVE READ AND I'M NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. ONCE AGAIN FORD HAS GOTTEN AWAY WITH THE SAME THING THAT TOYOTA GOT CAUGHT IN ITS ACTIONS. ALSO THE REPAIRMAN SAID THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. PLEASE GO ONLINE AND LOOKED AT ALL THE PROBLEMS WITH THE FORD FREESTYLE. *TR

Vehicle Speed Control
Filed Aug 2, 201057,000 milesGA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE FAILURE WOULD OCCUR MORE FREQUENTLY WHEN SHIFTING INTO REVERSE. THE VEHICLE WOULD STALL WHENEVER THE FAILURE WOULD OCCUR. THE DEALER ADVISED THERE WAS A WIRE IN THE COMPUTER THAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED BY THE DEALER BORE THEY WOULD MAKE A DETERMINATION IF THEY WOULD ASSIST WITH REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000. UPDATED 10/13/2010. *LJ THE THROTTLE BODY WAS REPLACED . UPDATED 10/19/10*JB

Vehicle Speed Control
Filed Jul 30, 201095,000 milesMO

STARTED NOTICING THAT THE VEHICLE WOULD SUDDENLY SURGE IN ACCELERATION ON ITS OWN WHEN PARKING OR BACKING OUT OF PARKING SPACES. THE FAILURE STARTED OUT AS BARELY NOTICEABLE TO A CONSTANT AND EVER INCREASING SURGE AND ARE CONSTANTLY GETTING WORSE. AFTER AVOIDING SEVERAL "NEAR CRASH INCIDENTS" I TOLD MY WIFE TO HAVE THE VEHICLE CHECKED. TOOK VEHICLE TO FORD GARAGE FOR REPAIRS. REPAIR COST WAS QUOTED AS $500 AND SOME ODD DOLLARS FOR THE PART (ELECTRONIC THROTTLE LINKAGE) WITH COST OF LABOR TO REMOVE AND REPLACE LINKAGE TO BE ADDITIONAL. FORD DEALER INFORMED ME THAT DELIVER OF LINKAGE TO THEIR FACILITY WOULD BE APPROXIMATELY 13AUGUST2010 AT THE EARLIEST. I ASKED ABOUT LOCATING AND HAVE SHIPPED "OVER NIGHT" EXPRESS THE LINKAGE INSTEAD OF WAITING 2 TO 3 WEEKS. DEALER INFORMED ME THAT THEY WOULD CHECK WITH OTHER DEALERS AND IF THEY HAD THE PART THEY WOULD GET IT AND WOULD COST ME EXTRA SINCE THEY WERE NOT GETTING IT FROM FORD! *TR

Power Train
Filed Jul 30, 201051,882 milesPA

PUTTING VEHICLE INTO DRIVE CAUSED VEHICLE TO "LURCH" FORWARD AT HIGH RPM. WRENCH IDIOT LINE CAME ON, CAR WOULD NOT ACCELERATE PAST 30MPH. HAD TO TURN CAR OFF IN THE MIDDLE OF A BUSY INTERSECTION WITH CHILDREN IN THE CAR AND RESTART VEHICLE TO CLEAR CONDITION AND MAKE CAR DRIVABLE. *TR

Fuel System, Gasoline
Filed Jul 30, 2010NC

MY WIFE DRIVES A 2007 FORD FREESTYLE AND HAS LATELY BEEN EXPERIENCING THE VEHICLE LUNGING/SURGING AT LOW IDLE GOING FORWARD OR BACKWARD. TODAY SHE ALMOST CRASHED INTO THE GARAGE. WHEN I RESEARCHED IT ONLINE, MANY PEOPLE ARE HAVING THE SAME PROBLEM, AND THE PART NEEDED TO REPAIR IS BACK-ORDERED FOR WEEKS. I HOPE IT DOESN'T TAKE A SERIOUS ACCIDENT OR EVEN A DEATH FOR THIS TO BE ADDRESSED. I'M WRITING FORD AT THE SAME TIME, BUT DON'T KNOW WHAT HELP TO EXPECT SINCE MANY ON THE BLOGS WITH THE VEHICLES SAY THEY'RE NOT GETTING ANY SATISFACTION FROM FORD. PLEASE LOOK INTO THIS. I KNOW MANY PEOPLE HAVE ALREADY WRITTEN YOU ABOUT IT. *TR

Vehicle Speed Control
Filed Jul 28, 201050,200 milesTX

WE OWN A 2007 FORD FREESTYLE. TWO WEEKS AGO, MY HUSBAND PUT THE VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPACE AND THE ENGINE ACCELERATED. HE HAD HIS FOOT ON THE BRAKE AT THE TIME. AFTER THAT HAPPENED, THE VEHICLE LOST POWER AND HE HAD TO TURN THE VEHICLE OFF AND RESTART. WHEN HE RESTARTED, THE ENGINE WOULD NOT SHIFT CORRECTLY AND THE WRENCH LIGHT WAS ON. WE DROVE APPROXIMATELY 2 MILES TO OUR DESTINATION AND TURNED THE VEHICLE OFF. WHEN WE RESTARTED IT TO LEAVE, THE WRENCH LIGHT WAS OFF AND THE VEHICLE DROVE NORMALLY ON THE DRIVE HOME (APPROXIMATELY 10 MILES). WE ONLY DROVE THE VEHICLE TWICE BETWEEN THAT TIME AND YESTERDAY, WHEN I WAS BACKING OUT OF THE GARAGE AND THE ENGINE ACCELERATED EACH TIME I WOULD START TO EASE MY FOOT OFF THE BRAKE. THIS HAPPENED 3 TIMES UNTIL I GOT OUT OF THE DRIVEWAY. WHEN I PUT THE VEHICLE IN DRIVE, THERE WERE NO FURTHER PROBLEMS. I HAVE NOT TAKEN VEHICLE TO A DEALERSHIP FOR DIAGNOSIS, BUT YESTERDAY I CALLED 2 DIFFERENT DEALERSHIPS TO SEE IF I COULD GET INFORMATION. BOTH OF THEM SAID THAT IT HAS THE SYMPTOMS OF A THROTTLE BODY ISSUE, AND THIS PART IS ON A NATIONAL BACKORDER! IF THAT IS THE CASE, THIS MUST BE A MASSIVE PROBLEM. WHEN THE FIRST BATCH OF THIS PART ARE RELEASED, THEY WILL GO TO CONSUMERS WHO HAVE ALREADY HAD THEIR VEHICLE INTO A DEALERSHIP FOR DIAGNOSIS. IT WAS RECOMMENDED THAT I LEAVE MY CAR AT A DEALERSHIP AND THEY WOULD HAVE TO TRY TO MAKE THE VEHICLE DUPLICATE THE PROBLEM TO GET AN ACCURATE DIAGNOSIS. THEN IS WOULD STILL BE ANOTH

Vehicle Speed ControlCrash
Filed Jul 28, 201047,000 milesTN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE ENTERING A RESIDENTIAL GARAGE AT 2 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND SHE CRASHED INTO THE REAR WALL OF THE GARAGE OF THE RESIDENCE. THERE WAS SUBSTANTIAL DAMAGE DONE TO THE INTERIOR OF THE HOME AND THE CONTACT BARELY MISSED HITTING THE RETAINING WALL. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE THROTTLE BODY WAS CAUSING THE FAILURE. THE VEHICLE REPAIRED AT A COST OF $854.00. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE IS 50,000. UPDATED 10/15/10 BF UPDATED 10/19/10*JB

Vehicle Speed Control
Filed Jul 28, 201047,000 milesTX

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING IN EITHER REVERSE OR DRIVE, THE VEHICLE WOULD SPORADICALLY ACCELERATE OR STALL WITHOUT WARNING. ON A LATER DATE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DIAGNOSED LOCATED THE FAILURE AT THE THROTTLE BODY, BUT STATED THE PART WOULD NOT BE AVAILABLE FOR ONE MONTH. THE MANUFACTURER WAS CONTACTED THEY ADVISED THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 49,005.

Fuel System, Other
Filed Jul 28, 201022,000 milesCO

BEGINNING IN JULY 2008, I HAVE TAKEN MY 2007 FORD FREESTYLE TO THE DEALERSHIP FOR THE SAME PROBLEM FOUR SEPARATE TIMES. THE ISSUE IS THAT THE VEHICLE SURGES/LUNGES WHEN THE BRAKE IS ENGAGED. THIS SURGE/LUNGE HAPPENS IN DRIVE AND REVERSE AND IT IS RANDOM. EXPERIENCES: 1. AT A STOP LIGHT, CAR SURGES FORWARD. A FRIEND OF MINE BORROWED MY CAR TO PICK UP OUR KIDS AT SCHOOL, EVEN KNOWING OF THE PROBLEM, HE ENDED UP IN THE MIDDLE OF THE INTERSECTION, 2. IN A DRIVE THRU, THE CAR SURGES FORWARD, 3. IN THE MORNING I OPEN THE GARAGE DOOR, START THE CAR, PUT IT IN REVERSE, TAKE MY FOOT OFF THE BRAKE AND IT SHOOTS BACKWARDS. THE FIRST TWO TIMES THE DEALER COULD NOT RECREATE THE PROBLEM. THE THIRD TIME THEY WERE ABLE TO RECREATE/EXPERIENCE THE ISSUE AND INFORMED ME THAT THE THROTTLE BODY IS WHERE THE ISSUE IS ORIGINATING AND THAT THE VALVE WAS STICKY. SO THEY CLEANED IT AND SENT ME HOME. I HAVE BEEN HAVING THE SAME ISSUE AGAIN AND IT IS GETTING WORSE. SO I TOOK MY FREESTYLE TO THE DEALER AND THEY INFORMED ME IT IS INDEED THE THROTTLE BODY AND THAT IT IS A ONE PIECE UNIT AND THE COMPONENTS ARE NOT WORKING TOGETHER, THAT IS WHAT IS CAUSING THE ISSUE. THEY DID SAY THAT THE PART WOULD HAVE TO BE REPLACED FOR $570.00, UNFORTUNATELY THE PART WILL NOT BE AVAILABLE UNTIL MID AUGUST; UNFORTUNATELY, THAT IS THE DATE FOR THE OTHER UNITS THEY HAD ORDERED FOR OTHER CARS WITH THE SAME ISSUE. THEY ARE NOT SURE IF THEY WILL COVER THE COST SINCE THE VEHICLE WARRANTY IS EXPIRED! MY CONCERN IS THAT THIS IS A

Power Train
Filed Jul 28, 201074,000 milesMD

MY 2007 FORD FREESTYLE LIMITED EXPERIENCED UNEXPECTED SURGING FORWARD AND SURGING WHILE IN REVERSE. INCIDENT HAPPENED TWICE IN THE SAME DAY. WARNING LIGHTS CAME ON. CAR WAS TAKEN TO LOCAL FORD DEALERSHIP FOR EVALUATION. DIAGNOSTICS INDICATED THAT THE THROTTLE BODY WAS BAD AND NEEDED REPLACED. WE WERE INFORMED THAT THERE WAS A NATIONAL SHORTAGE OF REPLACEMENT THROTTLE BODY ASSEMBLIES FOR THIS MODEL AND THAT THE PART WAS ON BACK ORDER. ESTIMATED TIME FRAME THE DEALERSHIP EXPECTED THE PART WAS MID AUGUST. A GENERAL INTERNET SEARCH REVEALED MANY SIMILAR STORIES OF FORD FREESTYLE OWNERS WITH SIMILAR YEAR CARS WITH SIMILAR MILEAGE I SUGGEST AN INVESTIGATION BE CONDUCTED INTO WHY THERE IS A SHORTAGE OF THIS PART IE TO MANY SIMILAR MODEL CARS WITH FAULTY PARTS TO KEEP UP WITH DEMAND. THIS POSES AS SAFETY CONCERN FOR MY FAMILY AS UNEXPECTED SURGES COULD LEAD TO FATAL ACCIDENTS. *TR

Power Train
Filed Jul 26, 201027,000 milesGA

FIRST: I DRIVE A 2007 FORD FREESTYLE . VIN # 1 SECOND: I HAVE HAD A PROBLEM WITH CAR SURGING FORWARD AFTER ONLY A FEW MONTHS OF OWNERSHIP. TOOK THE CAR INTO LOCAL FORD DEALER TO TELL THEM THE PROBLEM IN 08 AND THEY COULDN'T GET THE PROBLEM TO OCCUR WHILE DRIVING. TOOK IT BACK IN 09 AGAIN WITH SAME PROBLEM HAPPENING A LITTLE STRONGER FORWARD...STRONG SURGE FROM REVERSE TO DRIVE AS WELL AS JUST STARTING OFF FROM STOP SIGN OR RED LIGHT. BOTH OF THESE VISITS WERE WHILE MY CAR WAS IN WARRANTY!!!!! LAST WEEK WHILE HAVING A PASSENGER IN MY CAR MY CAR PULLED ME ,WITH FOOT ON BRAKE INTO AN INTERSECTION. NO ACCIDENT...ONLY SCARED. WHILE DRIVING TO DEALERSHIP AC WENT OUT. LIKE AN ELECTRICAL SURGE...ALL ODOMETERS TAPPED OUT. CAR CONTINUED TO RUN...LEFT AT DEALERSHIP FOR THE WEEKEND FOR THEM TO TELL ME THAT IT WAS THE THROTTLE BODY, WHICH IS ON BACKORDER FOR 3 WEEKS. ALSO TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME EVEN THOUGH I HAD TAKEN IT IN 3 TIMES FOR THE SAME PROBLEM...2 OF WHICH WERE WHILE IN WARRANTY! THAT AFTERNOON WHILE PULLING INTO WALGREEN, WITH MY FOOT ON THE BRAKE, IT PULLED ME UP ON A CURB...WHEN I BACKED OUT TO LEAVE FROM REVERSE TO DRIVE THE ODOMETERS TAPPED OUT AND THE CAR SHUT OFF COMPLETELY!!! WITH THE WRENCH LIT UP. STARTED CAR IN THE MIDDLE OF THE PARKING LOT....NO PROBLEM STARTING. POWER STEERING FELT SLUGGISH. DROVE BACK TO MY OFFICE. CALLED FORD CORPORATE TO BE TOLD THE SAME THING THAT THERE IS NOTHING THEY COULD DO AS WELL. I HAVE READ ON-LINE THAT THERE ARE

Engine and Engine Cooling › Engine
Filed Jul 26, 201061,000 milesAL

THE VEHICLE LURCHES/REVS/ACCELERATES WHEN THE GAS PEDAL IS NOT BEING TOUCHED. IT IS MOST NOTABLE WHEN IDLING, WHILE PARKING OR AT VERY LOW SPEED. WE ARE FEARFUL THAT THIS ACCELERATION WILL CAUSE THE VEHICLE TO HIT ANOTHER VEHICLE IN A PARKING LOT OR THAT THE PROBLEM WILL START OCCURRING AT OTHER TIMES. FROM READING VARIOUS ONLINE BULLETIN BOARDS AND NHTSA COMPLAINTS IT SOUNDS LIKE THIS IS A WELL-KNOWN PROBLEM WITH THE THROTTLE BODY IN THESE VEHICLES AND I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. *TR

Vehicle Speed Control
Filed Jul 26, 201049,600 milesAL

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WAS ENTERING A PARKING SPACE AT A RELATIVELY LOW, UNKNOWN SPEED. SHE DEPRESSED THE BRAKES AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE THEN ACCELERATED FORWARD BEFORE INDEPENDENTLY STOPPING. THE DEALER ADVISED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE DEALER ADVISED THAT ALTHOUGH THE FAILURE WAS COMMON, THERE WAS NOT A RECALL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,600.

Engine and Engine Cooling › Engine
Filed Jul 24, 201056,000 milesAL

2007 FORD FREESTYLE WITH 36,000 MILES LAST SUMMER BEGAN "LURCHING" WHEN PULLING INTO/OUT OF PARKING SPACE. THIS SUMMER NOW AT 57,000 MILES THE LURCHING IS BECOMING MORE FREQUENT. IT OCCURS PRIMARILY WHEN THE FOLLOWING CONDITIONS ARE COMBINED: 1) ENGINE IS WARM, 2) A/C IS ON, 3) AT COMPLETE STOP WITH BRAKES APPLIED AND 4) TURN THE STEERING WHEEL IN PREPARATION FOR A TURN. REVIEWED SEVERAL OWNER FORUMS FOR THE PROBLEM AND SEVERAL OWNERS REPORT SAME PROBLEM WITH ANSWER FROM FORD BEING "REPLACE THE THROTTLE BODY". PROBLEM- THROTTLE BODY REPLACEMENT HARD TO FIND. TOOK MINE IN FOR SERVICE AND REPORTED ABOVE PROBLEM TO SERVICE DEPT. ANSWER WAS "NEED NEW THROTTLE BODY". WILL TRY TO FIND ONE, ON BACK ORDER. "CAR IS UNSAFE TO DRIVE" PER FORD SERVICE DEPARTMENT. AFTER EVALUATION CONDITION IS WORSE. CAR NOW IDLES BELOW 500 RPMS, AND FLUCTUATES CONSTANTLY, EVEN W/O A/C ON (WORSE WHEN A/C ON). A/C COMPRESSOR WAS JUST REPLACED THIS SUMMER AND THE CONDITION WORSENED WHEN THE COMPRESSOR WAS REPLACED. THE CONSUMER STATED SINCE FILING THE COMPLAINT, SHE TOOK THE VEHICLE TO AN INDEPENDENT SHOP AND HAD THE FUEL INDUCTION SERVICE DONE FOR $125.00. IT HAS BEEN 5 WEEKS AND THE PROBLEM HAS NOT RETURNED. IT APPEARED THAT THE DIRTY FUEL INJECTION SYSTEM PREVENTED THE THROTTLE BODY FROM GETTING THE AIR IT NEEDED TO FUNCTION PROPERLY. UPDATED IVOQ 09/13/10 *TR

Vehicle Speed Control
Filed Jul 23, 201029,760 milesSC

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL WHICH WAS AN UNEXPECTED SURGE CAUSING THE VEHICLE TO ACCELERATE APPROXIMATELY ONE FOOT FORWARD. THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND FUNCTION NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE THROTTLE BODY; HOWEVER, THE PART WAS ON A NATIONAL MASSIVE BACK ORDER. THE CONTACT HAD TO PAY A $530 DEPOSIT IN ORDER TO HAVE THE PART ORDERED. THE TECHNICIAN WAS UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,760. THE VIN WAS UNAVAILABLE.

Power Train › Automatic Transmission
Filed Jul 22, 201064,471 milesGA

VEHICLE DID NOT SEEM TO SHIFT AS IT SHOULD. WOULD WANT TO SPEED UP ON ITS OWN OR CUT OFF. CHECK ENGINE LIGHT WOULD COME ON. OCCURRED SEVERAL TIMES WHILE TRAVELING. HAD TRANSMISSION CHECKED AND IT WAS FINE. FOUND IT IS THE THROTTLE BODY, THE PART IS ORDERED AND HAS BEEN SEVERAL WEEKS. PERSONAL INVESTIGATION ON LINE INDICATES NUMEROUS OTHER OWNERS OF THE 2005 THROUGH 2010 MODEL HAVE HAD THE SAME PROBLEMS AND HAD LONG DELAYS IN GETTING PARTS. MY CONCERN IS IT COULD SPEED UP ON ITS ONE AND CAUSE A WRECK OR CUT OFF. EITHER SITUATION COULD BE VERY DANGEROUS TO ME AS WELL AS OTHERS. *TR

Vehicle Speed Control
Filed Jul 22, 201035,000 milesOK

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT DRIVER INTENT WHEN HE PUT HIS FOOT ON THE BRAKE PEDAL TO STOP THE VEHICLE OR SLOW DOWN. THE WRENCH LIGHT (TRANSMISSION THROTTLE LIGHT) ILLUMINATED. THE FAILURE BEGAN TO OCCUR INTERMITTENTLY BUT IT BECAME PROGRESSIVELY WORSE OVER TIME. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED AND WAS ON BACK ORDER FOR AT LEAST THREE WEEKS. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

Vehicle Speed Control
Filed Jul 20, 201031,000 milesNY

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING WITH HER FOOT ON THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT DRIVER INTENT. THE FAILURE ALSO OCCURRED WHILE DRIVING IN REVERSE. THE CHECK ENGINE LIGHT ALSO ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A FORD DEALER WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REPAIR PART WAS ORDERED; HOWEVER, IT IS ON BACK ORDER. THE CONTACT PAID FOR THE PART AND THEY WILL NOTIFY THE CONTACT WHEN IT BECOMES AVAILABLE. FORD MOTOR COMPANY WAS ALSO NOTIFIED BUT THEY STATED THAT THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 31,000. UPDATED 10/05/10. *LJ UPDATED 10/21/10. *LJ THE CONSUMER STATED SOO AFTER HE MADE THE REPORT, THE VEHICLE ACCELERATED WHILE IN TRAFFIC. UPDATED 10/26/10

Vehicle Speed Control
Filed Jul 17, 201056,000 milesNY

I OWN A 2007 FORD FREESTYLE AWD THAT HAS BEEN ACCELERATING ON IT'S OWN WHEN I HAVE MY FOOT ON THE BRAKE. IT HAPPENS EVERY DAY. IT HAPPENS MOST DURING THE AC IS ON. I ALMOST HIT THE GARAGE DOOR TO MY HOME WHEN DRIVING THE CAR INTO MY DRIVEWAY IT ACCELERATED FORWARD ON ITS OWN. DURING REVERSE THE CAR ALSO ACCELERATES TOO. THIS IS A DANGEROUS SITUATION. FORD NEEDS TO HAVE THIS AS A RECALL ASAP. OR ARE THEY WAITING FOR SOMEONE TO GET KILLED. I CALLED MY LOCAL FORD DEALER AND THEY DON'T SEE ANY CLAIMS ON THIS. I DO SEE THAT ALOT OF PEOPLE ARE COMPLAINING ABOUT THE SAME THING. WHAT IS GOING TO BE DONE TO FIX THIS PROBLEM? I HAVE CHILDREN AND I DON'T WHAT ANYTHING TO HAPPEN TO THEM. THIS IS A SERIOUS SITUATION HERE. WHAT WILL BE DONE. THIS IS A SAFETY ISSUE. I DON'T UNDERSTAND WHY THIS IS NOT A RECALL. FORD HAS PUT IN THE PAST RECALLS SUCH AS SEATS, SEAT BELTS, WHY NOT CARS ACCELERATING ON ITS OWN. I AM SCARED OF DRIVING MY CAR. PLEASE HELP. *TR

Vehicle Speed ControlCrash
Filed Jul 16, 201070,000 milesOK

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS DEPRESSING THE BRAKES AS SHE APPROACHED A TRAFFIC STOP. THE VEHICLE ABNORMALLY JERKED FORWARD, BARELY CRASHING INTO A VEHICLE AHEAD OF HERS. THE CONTACT THEN ATTEMPTED TO REVERSE INTO A PARKING SPACE AT A RELATIVELY LOW SPEED WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND PROCEEDED TO THE DEALER. THE DEALER ADVISED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED BUT THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. THE DEALER COULD NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

Power Train › Automatic Transmission
Filed Jul 16, 201086,000 milesKY

LUNGING AND LURCHING AT LOW SPEEDS. DEALER DIAGNOSED AS THROTTLE BODY ASSEMBLY DEFECTIVE. REQUIRED $525 "PRE-PAYMENT" BEFORE ORDERING AND FORD CANNOT PROVIDE ETA. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THIS. THROTTLE BODY DEFECTS ARE A KNOWN PROBLEM...AND THEN WE ARE ASKED FOR PRE-PAYMENT FOR A PRODUCT WITH NO DELIVERY DATE. SOMETHING IS WRONG HERE.... *TR

Fuel System, Gasoline
Filed Jul 15, 201069,200 milesGA

I OWN A 2007 FORD FREESTYLE, AND TWO DAYS AGO, WHILE DRIVING, IT BEGAN LOSING POWER, THEN ACCELERATING FAST FORWARD AND BACKWARD. I TOOK IT TO THE SHOP, ONLY TO BE TOLD THE THROTTLE BODY SEEMS TO BE BAD. I WAS GOING TO TAKE IT TO THE FORD DEALER TO SEE IF THIS IS COVERED UNDER THE 80,000MI. EMISSIONS WARRANTY. I SAW ALOT OF OTHER COMPLAINTS ABOUT THIS PART AND THE SAME VEHICLE, SO I WONDERED IF IT WAS RECALLED BY FORD, BUT DID NOT SEE THAT IT HAS BEEN. I CAN NOT DRIVE MY VEHICLE, AS THIS IS A VERY SERIOUS ISSUE IF IT OVER ACCELERATES WHEN I HIT THE GAS. MY VEHICLE ONLY HAS 69,000MI ON IT. *TR

Vehicle Speed Control
Filed Jul 14, 201078,000 milesFL

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS TO 6,000 AND THE VEHICLE STALLED. WHEN RESTARTING, THE VEHICLE ABNORMALLY ACCELERATED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE TO STOP THE ACCELERATION AND WHEN RESTARTING, THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED AND BECAME PROGRESSIVELY WORSE. THE DEALER ADVISED THE TRANSMISSION AND THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 85,000.

Vehicle Speed Control
Filed Jul 14, 201065,000 milesMO

CAR ACCELERATES WHEN PUT INTO REVERSE. *TR

Fuel System, Gasoline
Filed Jul 14, 201082,966 milesOR

I OWN A 2007 FORD FREESTYLE AND AM HAVING PROBLEMS WITH SUDDEN ACCELERATION WHEN I AM STOPPED AT A LIGHT OR WHEN I PUT THE CAR IN REVERSE. IT HAS ALMOST CAUSED ME TO HIT OTHER OBJECTS. I AM TAKING THE CAR IN ON THURSDAY TO HAVE IT LOOKED AT. *TR

Vehicle Speed Control
Filed Jul 14, 201060,200 milesPA

ABOUT 6 OR 7 TIMES OVER A 2 DAY PERIOD CAR UNEXPECTEDLY SURGED HARSHLY FORWARD WHILE DRIVING AT ABOUT 30-40 MPH. THEN SURGED VERY RAPIDLY ONE TIME WHEN BACKING UP AND STALLED WHEN BRAKES APPLIED HARD. "WRENCH" LIGHT CAME ON WITH STALL. WHEN CAR RESTARTED WRENCH LIGHT STAYED ON AND CAR HAD ALMOST NO POWER EVEN WITH GAS PEDAL TO FLOOR. CAR PARKED OVERNIGHT AND DROVE WELL IN AM WITHOUT WRENCH LIGHT. DEALERSHIP SAYS IT NEEDS A NEW THROTTLE BODY. PART ON BACK-ORDER BECAUSE OF HIGH DEMAND, EXPECTED TO TAKE APPROX. A MONTH TO GET PART. WILL NOT DRIVE VEHICLE UNTIL REPAIRED FOR FEAR SURGE WILL LEAD TO CRASH. *TR

Vehicle Speed Control
Filed Jul 13, 201034,000 milesCA

VEHICLE ACCELERATES 300-400 RPM AFTER TAKING FOOT OFF BRAKE IN FORWARD AND REVERSE. HAPPENS 70% OF THE TIME. CAN CAUSE SERIOUS INJURY IF THE CIRCUMSTANCES WERE RIGHT IE, SOMEONE BEHIND THE CAR COULD BE INJURED. DEALER INDICATED TRANS HAS DELAYED ENGAGEMENT AND IN FAIL MODE, HAD CODE U0401 EEC TEST PINPOINT TEST FOUND PCM POWER RELAY MAKING BAD CONNECTION, CORRECT CONDITION CLEAR CODE ROADTEST. STILL DOES THE SAME THING BUT NOW WORSE HAPPENS MORE OFTEN. *TR

Vehicle Speed Control
Filed Jul 13, 201072,000 milesMD

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD OR IN REVERSE. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY DEPRESSING THE BRAKES. THE DEALER ADVISED THE THROTTLE BODY WOULD POSSIBLY NEED TO BE REPLACED HOWEVER; THE PART NEEDED TO MAKE THE REPAIR WAS NOT READILY AVAILABLE AND WOULD NEED TO BE ORDERED. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

Engine and Engine Cooling › Engine
Filed Jul 11, 201055,300 milesTN

2007 FORD FREESTYLE WITH 50, 00 MILES WOULD NOT GO FASTER THAN 20 MPH WITH AN ENGINE CODE P051B. NEED TO REPLACE THROTTLE BODY AT 600 DOLLARS. *TR

Vehicle Speed Control
Filed Jul 9, 201046,800 milesNV

JUST BOUGHT A 07 FORD FREESTYLE WHILE PARKING VEHICLE IN GARAGE VEHICLE LUNGED FORWARD HITTING MY WALL NOTICE ON LINE THAT THERE ARE HUNDREDS OF FREESTYLES WITH THE SAME PROBLEM (ELECTRONIC THROTTLE BODY. *TR

Vehicle Speed Control
Filed Jul 7, 201029,185 milesFL

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE GEAR SELECTOR WAS PLACED IN THE DRIVE POSITION, THE VEHICLE SLIGHTLY SURGED FORWARD UNTIL THE BRAKES WERE APPLIED. THE CONTACT STATED THAT THE FAILURE WOULD ALSO RECUR WHILE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED UNDER WARRANTY. THE FAILURE BEGAN TO RECUR INTERMITTENTLY ABOUT TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO STATED THAT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,185 AND THE CURRENT MILEAGE WAS 61,000.

Power Train
Filed Jul 7, 201039,000 milesSC

AT 36,000 MILES I BEGAN EXPERIENCING ISSUES WITH THE CAR SUDDENLY ACCELERATING AND LUNGING FORWARD IF THE CAR IS IN DRIVE OR BACKWARD IF THE CAR IS IN REVERSE. IT HAPPENED ONCE THEN. THE NEXT TIME IT HAPPENED AT 39,000 MILES AND HAS BEEN OCCURRING REGULARLY EVER SINCE. NOW AT 40,000 MILES. THE ISSUE USUALLY HAPPENS WHEN THE AC IS RUNNING AND IT IS HOT OUTSIDE. I TOOK IT TO FORD DEALER AND THEY COULD NOT DUPLICATE THE ISSUE AFTER KEEPING IT FOR 3 DAYS. THE SERVICE GUY SAID IT WAS PROBABLY THE THROTTLE BOTTLE ISSUE THAT EVERYONE HAS BEEN HAVING. I'VE HAD SEVERAL OCCASIONS WHERE I WOULD BE PULLING INTO A PARKING SPACE AND NEARLY HIT A CAR PARKED IN FRONT OF ME. MOST RECENTLY IT HAPPENED WITH THE CAR IN REVERSE. THE MOTOR ACCELERATED MORE SO THAN EVER BEFORE. I HELD THE BRAKE AND THE CAR STALLED. WHEN I STARTED THE CAR AGAIN THE WRENCH LIGHT WAS ON. THE CAR HAD VERY LITTLE POWER WHILE THE WRENCH LIGHT WAS ON. FORD HAS NO REMEDY. THE PART IS UNAVAILABLE. AM I SUPPOSED TO DRIVE THIS CAR? WHAT HAPPENS WHEN IT ACCELERATES AND HITS SOMEBODY. MY WIFE AND CHILDREN ARE DRIVING MY CAR UNTIL THIS IS RESOLVED. I WILL NOT PUT THEM IN HARMS WAY EVEN THOUGH FORD CLEARLY HAS. I EXPECT FORD TO RECALL AND REPLACE THIS PART IMMEDIATELY. *TR

Power Train › Automatic Transmission
Filed Jun 29, 201034,000 milesSC

I AM THE OWNER OF A 2007 FORD FREESTYLE. I BEGAN EXPERIENCING ISSUES WITH THE CAR SUDDENLY ACCELERATING AND LUNGING FORWARD IF THE CAR IS IN DRIVE OR BACKWARD IF THE CAR IS IN REVERSE. THE ISSUE ONLY HAPPENS WHEN THE AC IS RUNNING. I'VE HAD SEVERAL OCCASIONS WHERE I WOULD BE PULLING INTO A PARKING SPACE AND NEARLY HIT A CAR PARKED IN FRONT OF ME. MOST RECENTLY IT HAPPENED WITH THE CAR IN REVERSE. THE MOTOR ACCELERATED MORE SO THAN EVER BEFORE. I HELD THE BRAKE AND THE CAR STALLED. WHEN I STARTED THE CAR AGAIN THE WRENCH LIGHT WAS ON. THE CAR HAD VERY LITTLE POWER WHILE THE WRENCH LIGHT WAS ON. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES ONLY TO HAVE THE NOT SO VERY NICE MAN IN THE SERVICE DEPARTMENT TO TELL ME THAT IT'S IMPOSSIBLE FOR THE CAR TO DO THE THINGS I AM DESCRIBING TO HIM. WE ARE AT THE MERCY OF FORD MOTOR COMPANY AND NO-ONE SEEMS CONCERNED ENOUGH TO FORCE FORD INTO PLACING A RECALL ON THESE CARS FOR THIS ISSUE. I HAVE A FRIEND THAT ALSO HAS A FORD FREESTYLE AND IT JUST COST HIM $900 OUT OF POCKET FOR THE SAME ISSUE. THIS IS A TREMENDOUS SAFETY ISSUE. AT WHAT POINT DOES THE NATIONAL TRANSPORTATION SAFETY ADMINISTRATION STAND UP FOR THE CONSUMER AND FORCE FORD MOTOR COMPANY TO RECALL THESE VEHICLES AND FIX THEIR MISTAKES? IT'S JUST VERY UNSETTLING THAT FORD MOTOR COMPANY CAN SELL THESE DEFECTIVE VEHICLES AND GET AWAY WITH NOT BEING HELD RESPONSIBLE FOR THE PRODUCT THEY ARE PUTTING ON THE MARKET. *TR

Fuel System, Gasoline
Filed Jun 29, 201084,000 milesOH

2007 FORD FREESTYLE WILL UNEXPECTEDLY SURGE AND THEN SHUT OFF. THE SURGE HAS CAUSE ME TO HIT A PARKING SIGN AND ALMOST STRIKE SEVERAL OTHER CARS. HAD IT BACK TO THE FORD DEALER 2 TIMES SO FAR. THE FIRST TIME WAS TOLD THE AIR FILTER WAS WRONG AND CHARGED ME $116.00. SECOND TIME I MENTIONED I HAD FOUND LOTS OF PROBLEMS ONLINE INVOLVING THE THROTTLE BODY ON THIS VEHICLE. RECEIVED A CALL THAT THE THROTTLE BODY WAS INDEED THE PROBLEM BUT NONE ARE AVAILABLE FOR AT LEAST A MONTH. THEY CLEANED MINE AND SAID KEEP DRIVING. THIS SURGE HAS HAPPENED 6 TIMES INTHE LAST WEEK. *TR

Vehicle Speed Control
Filed Jun 28, 201080,000 milesSC

2007 FORD FREESTYLE ----- I HAVE AN ISSUE WITH THE CAR SURGING AHEAD WHEN YOU SHIFT GEARS AND APPLY THE BRAKES. MANY OTHER CAR OWNERS ARE HAVING THE SAME PROBLEM. AT MYCARSTATS.COM THERE ARE OVER 50 COMPLAINS ABOUT THE FREESTYLE AND I WOULD SAY AT LEAST 40 OF THEM RELATE TO THIS PROBLEM. THE OTHERS COMPLAINTS WERE MINOR, DOOR LATCHES ETC. IT APPEARS THAT THIS IS REALLY AN ISSUE WITH THIS CAR. APPARENTLY THE PROBLEM IS CAUSED BY THE THROTTLE BODY AND ACCORDING TO THE RESEARCH THE PART ALONE COST OVER $600. WHY HASN'T A RECALL BEEN MADE ON THIS PART. TOYOTA WAS JUST FINED OVER $16 MILLION FOR NOT REPORTING THEIR PROBLEM YOUR AGENCY SOON ENOUGH. ACCORDING TO THE REPORTS I READ ON-LINE THIS INFORMATION HAS BEEN REPORTED TO YOUR AGENCY FOR SOME TIME NOW. IS ANYTHING GOING TO BE DONE ABOUT IT? VERY DANGEROUS SITUATION. *TR

Fuel System, Gasoline
Filed Jun 23, 201052,000 milesKS

6-22-2010, VEHICLE BEGAN SURGING AND WOULD LUNGE FORWARD AT IDLE SPEED WITH FOOT ON BRAKE. WRENCH LIGHT ON DASH IS ON AND VEHICLE CONTINUES TO DO THIS IN DRIVE AND REVERSE. TOOK TO SERVICE DEPARTMENT 6-23-2010 TO HAVE CHECKED. WAS INFORMED PROBLEM WAS THROTTLE BODY ASSEMBLY. PART IS ON BACK ORDER DUE TO MULTIPLE PROBLEMS WITH THIS SAME PART. COST IS EST. $800 REPAIR. AM NOW HAVING TO DRIVE A VEHICLE I NO LONGER CONSIDER SAFE UNTIL PART IS AVAILABLE OR PROBLEM IS TAKEN CARE OF BY MANUFACTURE. MULTIPLE SEARCHES ONLINE FOUND THAT THIS IS A GROWING PROBLEM WITH THIS VEHICLE AND NO REPORTS HAVE BEEN MADE TO DATE BY MANUFACTURER TO SOLVE THE PROBLEM. VEHICLE IS A 2007 FORD FREESTYLE. *TR

Power Train › Automatic Transmission
Filed Jun 21, 201050,000 milesNC

VEHICLE WAS IN PARK, MOVED FOOT ON ONTO BRAKE AND PUT CAR INTO DRIVE. CAR SUDDENLY LURCHED FORWARD. I LOOKED DOWN TO MAKE SURE MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS. THE WRENCH LIGHT CAME ON WHICH INDICATES TRANSMISSION PROBLEMS, BUT THEN WENT OUT. IF CAR OR PERSON HAD BEEN IN FRONT OF ME THEY WOULD HAVE BEEN HIT. I WAS AT A FAST FOOD DRIVE THRU. *TR

Vehicle Speed Control
Filed Jun 21, 201080,000 milesTX

MY 2007 FORD FREESTYLE HAS LUNGING/SURGING OF POWER. I CAN HAVE MY FOOT ON THE BRAKE AND THE CAR WILL SURGE EITHER IN FORWARD OR REVERSE. THIS HAPPENS DAILY. IN PARKING LOTS IS VERY DANGEROUS. YOU ACTUALLY HAVE NO CONTROL WHILE IT IS HAPPENING. FORD SAYS IT IS THE THROTTLE BODY ASSEMBLY AND IS NOT COVERED UNDER WARRANTY. THERE ARE MANY PEOPLE COMPLAINING ABOUT THE SAME ISSUE IN THEIR 2006 AND 2007 MODELS ON THE INTERNET. I REALLY WISH THAT THIS MATTER IS RESOLVED WITH AN INVESTIGATION AND A SAFETY RECALL. SAFETY SHOULD ALWAYS BE NUMBER 1. *TR

Power Train
Filed Jun 13, 201048,000 milesLA

CAR WILL SUDDENLY SURGE IN ACCELERATION WHEN SWITCHING FROM PARK TO REVERSE AND REVERSE TO DRIVE; THIS HAPPENS ALMOST EVERY TIME I GET IN IT FROM MY DRIVEWAY TO PARKING LOTS AND ALSO AT TRAFFIC LIGHTS. THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM. WHEN I HAVE THE BRAKES DEPRESSED AND SWITCH GEARS THE SURGES (REVS HIGH) STALLS, THE WRENCH LIGHT COMES ON THEN GOES OUT BUT I HAVE LITTLE TO NO POWER WHEN TRYING TO ACCELERATE. THIS ALL STARTED AROUND MARCH 2010 DOING IT EVERY NOW AND THEN BUT IS NOW DOING IT ALMOST EVERY TIME WE GET IN IT. THE MILEAGE IS 52,000. *TR

Engine and Engine Cooling
Filed Jun 10, 201040,000 milesMS

VEHICLE LURCHES FORWARD OR BACKWARDS RELATIVE TO WHETHER YOU ARE IN DRIVE OR REVERSE. VEHICLE CONTINUES TO TRY TO LURCH WITH PRESSURE ON THE BRAKE. LURCHING IS MORE APPARENT WHEN THE AIR IS ON. THE DEALERSHIP SAYS THAT IT IS THE ENGINE THROTTLE BODY. *TR

Service Brakes, Hydraulic
Filed Jun 8, 2010ID

2007 FORD FREESTYLE LIMITED AWD. CONSUMER STATES PROBLEMS WITH BRAKES *TGW THE CONSUMER STATED ON APRIL 24, 2008 THERE WAS A RECALL BY FORD AND THE REAR BRAKES AND ROTORS WERE REPLACED. THE FRONT BRAKES WERE REPLACED AND THE FRONT ROTORS WERE RE-SURFACED. ON APRIL 14, 2010, THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE A LOUD NOISE WAS EMANATING FROM THE REAR WHEELS. THE FRONT BRAKES WERE FOUND TO BE OK, BUT THE REAR ROTORS WERE FOUND TO MEASURE BELOW SPECS AND HAD TO BE REPLACED, BECAUSE THEY COULDN'T BE TURNED. THE REAR PADS ALSO HAD TO BE REPLACED. THE CONSUMER STATED FOR THE BRAKES TO HAVE WORN OUT SO QUICKLY, IT SEEMED THERE MIGHT BE A DEFECT THAT FORD WAS UNWILLING TO ADDRESS. *JB

Vehicle Speed Control
Filed Jun 2, 201043,581 milesKY

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING 2 MPH, THE VEHICLE SUDDENLY ACCELERATED TWICE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STOPPED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE THROTTLE CONTROL WAS REPLACED. THE FAILURE HAD NOT OCCURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS 43,581. THE CURRENT MILEAGE WAS 43,605.

Power Train
Filed Jun 2, 201063,000 milesMD

MY 2007 FORD FREESTYLE ACCELERATES SUDDENLY WHEN MOVING FROM PARK TO REVERSE, ALSO WHEN COMING TO A STOP. THIS HAS BEEN OCCURING FOR THE LAST MONTH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Freestyle → · Every Freestyle year → · How the figures are calculated →