TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE DEALER REPLACED THE THROTTLE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 71,358.
2007 Ford Freestyle complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
OUR 2007 FORD FREESTYLE ACCELERATES SUDDENLY; THIS BEHAVIOR IS WORSE WHEN THE A/C IS ON AND THE CAR IS IN REVERSE. THE FEELING IS OF FLOORING THE ACCELERATOR; IF IT HAD NOT BEEN FOR ME ALREADY HAVING MY FOOT ON THE BRAKE, I WOULD HAVE HAD A COLLISION WITH THE CAR BEHIND ME. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE SEL. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLES CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE LOST POWER. HE PULLED OVER TO THE SIDE OF THE ROAD AND WAITED 1 MINUTE AND THE VEHICLE RESTARTED AS NORMAL. HE ALSO STATED WHEN HE ENGAGED THE BRAKES THE VEHICLE MOVED FORWARD. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE IS 48,000. UPDATED 12/22/10 *BF UPDATED 12/30/10*JB
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHENEVER SHE WOULD REMOVE HER FOOT FROM THE BRAKE PEDAL, THE VEHICLE WOULD INDEPENDENTLY MOVE FORWARD AND BACKWARD. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO COMPLAINTS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.
I HAVE A 2007 FORD FREESTYLE THAT HAS A TENDENCY TO SURGE WHEN IDLING IN DRIVE OR REVERSE WHEN MY FOOT IS NOT ON THE ACCELERATOR. I HAVE LEARNED TO BE VERY CAREFUL AND NOT LET ANYONE ELSE DRIVE THE CAR. IT STARTED AT AROUND 40,000 MILES AND VISTA FORD IN OXNARD TOLD ME THERE WAS NOTHING WRONG WITH IT. I NOW HAVE 95,000 MILES ON IT AND IT DOES IT DAILY. IT IS WORSE WHEN THE TEMPERATURE IS HIGHER AND AT HIGHER ELEVATIONS. IT HAS STALLED A COUPLE OF TIMES AND THE CHECK ENGINE LIGHT HAS COME ON AS WELL AS THE WRENCH. TURNING THE IGNITION OFF AND RESTARTING THE CAR MAKES THE WRENCH GO AWAY BUT THE CHECK ENGINE LIGHT STAYS ON. THE LIGHT EVENTUALLY GOES OFF WHEN I GET THE CARE BACK TO A LOWER ELEVATION. IT HAS BEEN WORSE WHEN THE CARE IS ABOVE 4000 FEET ELEVATION. I HAVE HAD FORDS ALL MY LIFE AND HAVE NEVER HAD A PROBLEM LIKE THIS. THEY HAVE DONE RECALLS FOR ITEMS THAT ARE A LOT LESS DANGEROUS THAN THIS. THEY DEFINITELY NEED TO DO A RECALL ASAP OR SOMEONE IS GOING THE BE SERIOUSLY INJURED OR KILLED. *TR
CVT TRANSMISSION ON 2007 FORD FREESTYLE WAS MAKING A NOISE IN PARK AND REVERSE, DEALER SAID TRANSMISSION NEEDED A PART THAT WAS ON NATIONAL BACK ORDER BUT WAS SAFE TO DRIVE. A FEW DAYS LATER, WE EXPERIENCED A MORE SEVERE TRANSMISSION ISSUE WITH THE CAR SURGING FORWARD WHEN REVERSE OR DRIVE IS ENGAGED. IN ADDITION, THE CAR IS UNABLE TO ACCELERATE OVER 30 MPH AND ONCE FOOT IS OFF THE ACCELERATOR, THE CAR QUICKLY LOSES SPEED. THIS WILL BE THE THIRD PROBLEM I HAVE EXPERIENCED WITH THE CVT TRANSMISSION AND THE CAR HAS LESS THAN 45,000 MILES. CURRENT STATUS: PART CONTINUES TO BE ON BACK ORDER AND DEALER CUSTOMER SERVICE HAS BEEN TERRIBLE IN TERMS OF PROVIDING LOANER CAR AND STATUS UPDATES ETC... *TR
VEHICLE SURGES OR LUNCHES FORWARD AT LOW SPEEDS. CAR ALSO DIES WHEN GOING FROM PARK TO DRIVE. *TR
I BOUGHT A USED 2007 FORD FREESTYLE FROM WHAT I THOUGHT WAS A REPUTABLE DEALER TWO WEEKS AGO. I HAVE NOW BEEN TOLD AFTER HAVING PROBLEMS WIT THE CAR ACCELERATING IN REVERSE WHEN I LET OFF THE BRAKE, AND HAVING THE WRENCH LIGHT COME ON THE DASH, THAT I HAVE A FAILED THROTTLE BODY/ TRANSMISSION THAT WILL COST IN THE THOUSANDS OF DOLLARS TO FIX. I HAVE RESEARCHED ON LINE SINCE THEN AND FOUND THAT THIS IS A MAJOR PROBLEM WITH THOUSAND OF OTHER PEOPLE WHO HAVE PURCHASED THIS VEHICLE. THE TRANSMISSION/THROTTLE BODY ON THIS CAR IS DEFECTIVE AND FORD SHOULD REPLACE IT IMMEDIATELY! WHY IS THIS NOT ON A RECALL LIST?? *TR
CAR SURGES FORWARD AT LOW SPEEDS, ESPECIALLY WHEN THE AC IS ON, AND SOMETIMES FEELS LIKE IT IS TRYING TO KEEP MOVING UNDER ITS OWN POWER EVEN WHEN MY FOOT IS ONLY ON THE BRAKE. THE CHECK ENGINE LIGHT IS NOT ON SO I'M TOLD NOTHING IS WRONG. *TR
2007 FORD FREESTYLE SUDDEN LURCHING IN FORWARD AND REVERSE . SOME TIMES FOLLOWED BY ENGINE STALL AND CHECK ENGINE LIGHT COME ON. THIS HAS HAPPENED AT STOP SIGNS, WHILE IN DRIVE THIS, AND BACKING ABOUT OF PARKING SPOTS. IT WAS TAKEN TO CERTIFIED MECHANIC. THEY COULD NOT DUPLICATE PROBLEM (THEY SAID THAT CODE DID NOT SHOW) I T IS NOW IN THE SHOP AGAIN AS IT IS NOT SAFE TO DRIVE. *TR
2007 FORD FREESTYLE SURGES EVEN WHEN PUSHING BRAKE. MAINLY DOES IT WHEN BACKING UP BUT HAS DONE IT ON OTHER OCCASIONS. TOOK TO FORD DEALER TOLD THROTTLE BODY IS BAD. AFTER SEARCHING ONLINE I FIND THAT THIS IS A COMMON PROBLEM. THIS IS DANGEROUS BECAUSE THE CAR ACCELERATES AND SURGES FORWARD OR BACKWARD WITHOUT WARNING WHEN THIS HAPPENS. WAS TOLD IT WOULD COST OVER $600 TO REPLACE PART. I HAVE TWO YOUNG CHILDREN AND FEEL UNSAFE DRIVING THIS CAR AND FEEL OTHERS WHO OWN THE CAR SHOULD BE MADE AWARE OF THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE . WHILE DRIVING AT 55 MPH, THE VEHICLE STARTED TO SURGE FORWARD AND BEGAN TO STALL. A LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL THAT LOOKED LIKE A WRENCH AND WHEN SHE MADE A LEFT TURN THE VEHICLE STALLED. THE CONTACT THEN TURNED THE VEHICLE BACK ON AND DROVE TO HER RESIDENCE. THIS IS THE SECOND TIME THIS HAS OCCURRED AND WHEN IT OCCURRED THE FIRST TIME THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAD NOT BEEN CONTACTED . THE FAILURE AND THE CURRENT MILEAGE WAS 89397. UPDATED 09/28/11*LJ THE DEALER REPLACED THE AIR FILTER. UPDATED 10/07/11
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE ABNORMALLY ACCELERATED WHILE ATTEMPTING TO BRAKE. THE CONTACT STATED THAT THE FAILURE HAD ALSO OCCURRED WHEN IN REVERSE. THE CONTACT ATTEMPTED TO STOP THE UNINTENDED ACCELERATION BY ABRUPTLY DEPRESSING THE BRAKES. THE VEHICLE THEN STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. IN ADDITION, THE CONTACT STATED THAT HE LOCATED NUMEROUS COMPLAINTS VIA THE INTERNET PERTAINING TO THE FAILURE OF THE THROTTLE IN HIS YEAR, MAKE AND MODEL. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE HELD LIABLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 76,955.
I OWN A 2007 FORD FREESTYLE SEL AND AM HAVING A SURGING PROBLEM THAT IS CAUSING SAFETY ISSUES WITH DRIVING THE VEHICLE. IT HAS SURGED SO BADLY TO THE POINT THAT I HAVE ALMOST HIT A CAR IN FRONT OF ME AND ALMOST HIT A PEDESTRIAN WHILE BACKING UP. THIS HAS BEEN A FREQUENTLY REPORTED PROBLEM AND I UNDERSTAND THAT THERE IS CURRENTLY NO FIX FOR THIS PROBLEM. THIS HAPPENS EVERY TIME I DRIVE THE CAR AND HAS GOTTEN PROGRESSIVELY WORSE. THE DEALER RAN A "TEST" AND CLAIMED IT WAS A HARNESS AND THAT THEY "THINK" THEY FIXED IT WHICH COST ME 215.00. IT DID NOT FIX THE PROBLEM. THEY CLAIM THE NEXT STEP IS TO REPLACE THE THROTTLE BODY. APPARENTLY IT IS WELL KNOWN THAT THIS DOES NOT NECESSARILY FIX THE PROBLEM EITHER. THAT WILL COST ME OVER 1000.00 WITH NO GUARANTEE IT WILL WORK. PEOPLE STATE THAT CLEANING THE THROTTLE BODY WILL ALLEVIATE THE PROBLEM TEMPORARILY. THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED BY FORD. THIS IS A KNOWN, DANGEROUS, PROBLEM WHICH FORD IS FAILING TO OWN UP TO. I NEED TO DRIVE MY CAR BACK AND FORTH TO WORK 5 DAYS A WEEK AND NEED A SAFE, RELIABLE VEHICLE TO DO SO, HOWEVER IT IS COST PROHIBITIVE TO KEEP GUESSING WHAT THE PROBLEM MAY BE. *TR
FORD FREESTYLE '07 LESS THAN 36K MILES...VEHICLE SURGED FORWARD WHILE FOOT WAS ON BRAKE PEDAL...VEHICLE THEN DIED IN MIDDLE OF HIGHWAY. COULD NOT DRIVE IN STOP AND GO TRAFFIC WHILE ON HIGHWAY BECAUSE FEAR OF RAMMING INTO VEHICLE AHEAD OF ME. HAPPENED ONE TIME BEFORE WHILE VEHICLE WAS IN REVERSE WITH FOOT ON BRAKE PEDAL...VEHICLE SURGED BACKWARDS. HAVE VEHICLE AT FORD DEALERSHIP NOW...AWAITING ANALYSIS. *TR
MY 2007 FORD FREESTYLE WITH APPROXIMATELY 56-60,000 MILES WOULD LURCH FORWARD OR BACKWARD AFTER SITTING IN PARK FOR A COUPLE MINUTES (WARMUP, ETC.). I ALWAYS COVER MY BRAKE WITH MY LEFT FOOT FORTUNATELY WHICH PREVENTED ME FROM MOVING TOO FAR. THIS WOULD ALMOST WITHOUT EXCEPTION MAKE THE 'CHECK ENGINE' LIGHT COME ON AND IT WOULD RUN VERY ROUGH. I WOULD HAVE TO TURN OFF THE IGNITION AND THEN RESTART THE VEHICLE. THE LOCAL DEALER DID DIAGNOSE AND REPAIR THE THROTTLE BODY CONTROL (WHAT I WAS TOLD) UNDER MY EXTENDED WARRANTY. IT COST ME MY DEDUCTIBLE BUT THAT TOOK CARE OF THE PROBLEM FOR NOW. IT MAY HAVE HAD SOMETHING TO DO WITH THE 'DRIVE BY WIRE' CONTROLS/COMPUTER FOR THE THROTTLE BODY. WHATEVER IT WAS THE REPAIR SEEMED TO HAVE TAKEN CARE OF IT FOR NOW. *TR
OUR 2007 FORD FREESTYLE WITH 63,000 MILES ON IT HAS BE SURGING FOR ABOUT 8 MONTHS NOW AND THE PROBLEM IS GETTING WORSE. MY WIFE ALMOST HIT A CHILD IN THE SCHOOL PARKING LOT ONE DAY AS THE CAR LURCHED FORWARD WITHOUT WARNING. SHE APPLIED THE BRAKE AND THE CALLED STALLED. THE PROBLEM SEEMS TO BE RELATED TO THE THROTTLE BODY CONTROL SYSTEM. I AM SHOCKED TO SEE THAT THERE ARE NUMEROUS ISSUES WITH THIS SAME PROBLEM THAT I DESCRIBE HERE. I SEE MANY PEOPLE HAVE HAD THE CAR REPAIRED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN VERY SHORTLY. SHAME ON FORD FOR NOT RECALLING THE CARS WITH AN UPDATED AND SAFE DESIGN. TOYOTA PAID THE PRICED DEARLY AND SO WILL FORD... ITS TOO BAD SOMEONE, OR MANY PEOPLE WILL GET KILLED BEFORE THE PROBLEM IS FIXED. THIS AN ETHICS PROBLEM FOR FORD. *TR
I DRIVE A 2007 FORD FREESTYLE. THIS SUMMER IT STARTED TO HAVE PROBLEMS LURCHING FORWARD. SPECIFICALLY IF IN AREAS WHERE I WAS SITTING, LIKE AT A LIGHT, OR IN A PARKING STALL. AND MORE FREQUENTLY DURING REALLY HOT DAYS. AFTER THE WRENCH LIGHT WOULD COME ON. A FEW TIMES MY CAR STALLED AND I HAD TO WAIT TO START IT AGAIN. I HAD IT FIXED, UNDER WARRANTY, THANKFULLY AND THEY SAID IT WAS SENSOR THAT NEEDED TO BE REPLACED. BUT, I HAVE HEARD THAT THIS IS BECOMING A COMMON OCCURRENCE WITH THIS VEHICLE AND BECAUSE IT IS SUCH A SAFETY ISSUE I WANTED TO SEND MY COMPLAINT IN AS WELL. MY VEHICLE HAS 60,046 MILES ON IT. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER UNEXPECTEDLY WHEN DRIVING 10 MPH AND UP. THE ENTIRE DASHBOARD WOULD ILLUMINATE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY YET THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,750 AND THE CURRENT MILEAGE WAS 35,352. UPDATED 11/19/10. *LJ THE CONSUMER STATED THE PROBLEM WAS FINALLY RECTIFIED AFTER THE SECOND FAILURE. THE CONSUMER STATED HE PAID FOR THE REPAIRS AT HIS EXPENSE. UPDATED 12.01.10*JB REPAIR RECEIPT SAYS THROTTLE BODY REPLACED TO CORRECT PROBLEM FOR JERKING WHEN PUT IN GEAR. SMCH
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS SITTING AT A COMPLETE STOP WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO IMMEDIATELY STOP THE ACCELERATION BY APPLYING ABRUPT PRESSURE TO THE BRAKE PEDAL AND SHIFTING INTO PARK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,200 AND THE CURRENT MILEAGE WAS 97,251.
I HAVE A 2007 FORD FREESTYLE THAT "SURGES" WHEN IT IS PUT INTO REVERSE OR INTO DRIVE, THIS OCCURS ON A DAILY BASIS. IT IS A VERY DANGEROUS SITUATION. I HAVE 2 SMALL CHILDREN & THIS MAKES ME FEEL VERY UNSAFE. AFTER TAKING IT TO THE FORD DEALERSHIP TO SEE WHAT THE PROBLEM WAS IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED REPLACING. THERE HAPPENED TO BE A CAR EXACTLY LIKE MINE IN THEIR SHOP HAVING THE EXACT SAME REPAIR. I DID SOME RESEARCH & FOUND THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM WITH THIS VEHICLE. *TR
I HAVE A 2007 FORD FREESTYLE. MY CAR SURGED FORWARD TWICE ALMOST STRIKING KIDS (I WAS IN A SCHOOL PARKING LOT), THEN DIED. A WARNING LIGHT POPPED UP ON THE DASH. APPARENTLY IT IS THE THROTTLE BODY. I CAN SEE FROM WEBSITES THIS IS A VERY COMMON PROBLEM AND AN EXTREME SAFETY ISSUE. FORD IS NOT STANDING BEHIND THIS PRODUCT EVEN THOUGH MY CAR IS STILL UNDER ITS EXTENDED WARRANTY. PLEASE CONSIDER A RECALL AS THIS IS A PREVALENT PROBLEM WITH AN EXTREME SAFETY RISK. I AM SIMPLY THANKFUL I DIDN'T HIT ANY KIDS... *TR
WHEN SHIFTING INTO DRIVE OR REVERSE FROM PARK OR NEUTRAL, THE TRANSMISSION TAKES SEVERAL SECONDS TO ENGAGE AND WHEN IT DOES IT LURCHES FORWARD OR BACKWARD WITH NO INPUT TO THE GAS PEDAL. YOU MUST HAVE YOUR FOOT ON THE BRAKE AND BE READY TO PRESS DOWN HARD TO KEEP THE CAR FROM LUNGING FORWARD OR BACKWARD. ALSO, WHEN CREEPING FORWARD IN PARKING LOTS OR OTHER SLOW MOVING SITUATIONS AND APPLYING A SMALL AMOUNT OF THROTTLE, THE CAR WILL LUNGE FORWARD AT A MUCH GREATER SPEED THAN WHAT COMMANDED AT THE GAS PEDAL. THIS IS AN ESPECIALLY DANGEROUS SITUATION BECAUSE IN PARKING LOTS THERE ARE OTHER PEOPLE OR CARS, POTENTIALLY CLOSE BY THAT COULD BE STRUCK. *TR
I HAVE A 2007 FORD FREESTYLE THAT HAS BEEN ACCELERATING ON ITS OWN. WHEN THE CAR IS PUT IN DRIVE AND OR REVERSE, THE CAR LUNGES OUT WITHOUT THE ACCELERATOR BEING PUSHED. AT TIMES THE WRENCH LIGHT COMES ON AND THE CAR FEELS AS THOUGH IT HAS NO POWER. I TOOK THE CAR TO THE MECHANIC ON 8/20/10 AND HE ADVISED ME THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. I HAVE THREE CHILDREN AND THIS IS OUR FAMILY CAR, AND AT THIS POINT IT FEELS LIKE I AM PUTTING THEM IN HARMS WAY WHEN THE CAR DOES THIS ON ITS OWN. PLEASE HELP!!! I KNOW THAT I AM NOT ALONE ON THIS MATTER. *TR
I HAVE A 2007 FORD FREESTYLE SEL WITH APPROX 91,000 ODOMETER READING. OVER THE PAST 3-4 MONTHS WE HAVE NOTICED THE CAR SURGING AND LURCHING FORWARD AFTER COMING TO A COMPLETE STOP AND WITHOUT ANY DEPRESSION OF THE GAS PEDAL WHATSOEVER. SEVERAL TIMES WE HAVE ALMOST COLLIDED WITH VEHICLES IN FRONT OF US AT INTERSECTIONS. WE HAVE DEFINITELY LEARNED TO "COVER THE BRAKE" AT INTERSECTIONS. THIS ALSO HAPPENS WHEN THE CAR IS IN REVERSE BACKING OUT OF THE DRIVEWAY, FOR INSTANCE, AND STOPPING TO SHIFT INTO DRIVE. THE CAR WILL SURGE OR LURCH BACKWARDS AND IF YOU ARE NOT COVERING THE BRAKE WHILE IN DRIVE OR REVERSE, THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. THIS HAPPENS EVERY DAY NOW APPROXIMATELY 5-10 TIMES. I TOOK THE VEHICLE TO BOB MOORE FORD IN OKLAHOMA CITY AND THE MECHANIC DIAGNOSED THIS PROBLEM AS A BAD THROTTLE BODY. FROM MY RESEARCH, THIS IS A WIDESPREAD PROBLEM WITH THIS MAKE & MODEL VEHICLE. I BELIEVE THIS PROBLEM MAY VERY WELL LEAD TO A SERIOUS TRAGEDY IF THIS COMMON PROBLEM IS NOT RECALLED. THE PART FOR MY VEHICLE THAT WAS ORDERED ON AUG, 11TH IS NOT UNDER WARRANTY BUT ON BACK ORDER. BOB MOORE FORD CONTACTED ME ON 8/21/10 TO ADVISE ME THAT THEY COULD NOT GET A SHIPMENT OF THIS PART DUE TO IT BEING BACK LOGGED AND THAT THEY WERE NOT SLATED TO GET THE PART UNTIL THE END OF AUGUST. *TR
2007 FORD FREESTYLE SURGING AT IDLE. HAS HAPPENED 5 OR 6 TIMES LATELY. HAVE HAD TWO MANY PROBLEMS WITH THIS CAR AND CAN NOT AFFORD TO KEEP FIXING. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHEN SHIFTING INTO FIRST GEAR AT 25 MPH OR MORE, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITH THE BRAKES DEPRESSED. THE FAILURE WOULD ALSO OCCUR WHEN DRIVING AT LOW SPEEDS. IN ADDITION, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE DEALER DIAGNOSED THE FAILURE WITHIN THE TRANSMISSION AND ADVISED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
MY CAR LUNGES FORWARD OR BACKWARDS EVEN IF THE BRAKE IS FIRMLY ENGAGED. IT IS EVEN WORSE IF THE CAR HAS BEEN IDLE FOR A FEW MINUTES. IT WILL THROW A WRENCH IN THE WARNING LIGHT ON THE DASH, STALL OUT AND I HAVE TO TURN THE CAR OFF THEN ON AGAIN. IT SEEMS TO BE WORSE IF IT'S HOT OUTSIDE. THIS CAR IS VERY DANGEROUS. YOU HAVE NO CONTROL OVER IT LUNGING FORWARD. THERE NEEDS TO BE A RECALL ON THIS. THERE ARE NUMEROUS COMPLAINTS ALL OVER THE INTERNET AND ON HERE. *TR
I TOOK MY FORD FREESTYLE INTO THE DEALER TODAY TO HAVE IT LOOKED AT BECAUSE IT WAS LURCHING AND NOT GETTING ENOUGH POWER. IT WAS DIAGNOSED WITH ...BAD THROTTLE BODY...AND THE MECHANIC HAD THE NERVE TO SUGGEST THAT IT ONLY HAPPENS TO CARS THAT AREN'T MAINTAINED PROPERLY BY THE OWNERS. I EXPLAINED THAT MINE IS WELL MAINTAINED AND I HAVE RECORDS TO SHOW FOR IT, THEN HE GAVE ME THE WONDERFUL NEWS THAT IT WOULD ONLY COST ME $1,188.93 TO FIX IT. HE ACTED LIKE IT WAS A REAL RARITY FOR THIS TO HAPPEN AND THAT I WAS GETTING A HUGE DEAL. HE EVEN CHARGED ME $99 FOR THE PRIVILEGE OF DIAGNOSING THE PROBLEM. THEN HE CAME BACK TO ME AND WARNED ME THAT IT COULD STOP OR "THE ENGINE COULD SEIZE" IF I DROVE IT STILL. WHEN I WOULDN'T TAKE THE BAIT, HE CALLED ME LATER AT HOME AND SUGGESTED THEY COULD GIVE ME A SMALL DISCOUNT FOR THE REPAIR. THEN HE ONCE AGAIN WARNED THAT IT'S VERY UNSAFE TO DRIVE. BY THE WAY, I'M A SINGLE WOMAN AND THE CAR HAS ONLY 47K ON IT. I'M FEELING PRETTY CONFIDENT THAT THE INCREASED COST WAS ASSOCIATED WITH MY GENDER...SO, WHAT OTHERS WERE TOLD WOULD COST THEM ABOUT $700 OR SO, I WAS INFORMED WOULD BE ALMOST $1,200 - GUESS IT'S MORE EXPENSIVE TO FIX THE PROBLEM WHEN A WOMAN IS THE PRIMARY DRIVER!!! WHEN I GOOGLED THE FREESTYLE NAME I FOUND OUT THAT THIS PROBLEM IS VERY VERY COMMON WITH OTHER VEHICLE OWNERS. I'M SERIOUSLY DISGUSTED THAT FORD AND THEIR REPRESENTATIVES WOULD TRY TO COVER UP OR IGNORE THIS PROBLEM AND EVEN ALLOW DRIVERS BACK ON THE ROAD WHEN THIS TYPE OF THING
MY 2007 FORD FREESTYLE HAS HAD SEVERAL PROBLEMS THIS SUMMER THAT APPEAR TO BE OCCURRING FREQUENTLY ALL OVER THE UNITED STATES. OUR FREESTYLE HAS JUST OVER 60,000 MILES ON IT. A MONTH AGO, WE HAD TO REPLACE THE AIR COMPRESSOR. THEN THE CAR BEGAN LURCHING AND ONE DAY KEPT DYING AS THE CHECK ENGINE LIGHT CAME ON. RIGHT NOW, IT HAS BEEN AT THE DEALERSHIP FOR 2 WEEKS AWAITING A THROTTLE BODY SENSOR WHICH IS ON BACKORDER SINCE SO MANY OF THESE MODELS HAVE THIS PROBLEM. CLEARLY FORD NEEDS TO RECALL THIS MODEL AND QUICKLY FIND REPLACEMENT PARTS FOR THESE VEHICLES. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING AT SPEEDS AS LOW AS 10 MPH OR WHEN APPLYING THE BRAKES AT LOW SPEEDS, THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE CONTACT WOULD ABRUPTLY DEPRESS THE BRAKES TO STOP THE UNINTENDED ACCELERATION AND WHEN DOING SO, THE VEHICLE WOULD STALL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME AND WAS TAKEN BACK TO THE DEALER WHERE HE WAS ADVISED THAT THE THROTTLE BODY WOULD NEED REPLACING. THE THROTTLE BODY WAS REPLACED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 55,000.
MY 2007 FORD FREESTYLE SURGES FORWARD OR REARWARD IN REVERSE WHILE THE GAS PEDAL IS NOT PRESSED. THE PROBLEMS SEEMS TO BE WORSE AFTER THE CAR HAS BEEN IDLING FOR A FEW MINUTES. IT APPEARS TO BE WORSE IF THE WEATHER IS HOT. WHILE I HAVE NOT HAD AN ACCIDENT I CAN EASILY ENVISION AN ACCIDENT IF I AM NOT CAREFUL OR SOMEONE UNFAMILIAR WITH THE VEHICLE DRIVES IT..CAN EASILY HAPPEN IN A CRAMPED PARKING LOT.... *TR
I WAS DRIVING MY FREESTYLE THRU THE CARPOOL LANE AT SCHOOL. I WAS MOVING VERY SLOWLY, STOP AND GO, WITHOUT MY FOOT ON THE BRAKE OR THE ACCELERATOR. THE CAR "LURCHED" FORWARD SUDDENLY. MY LEFT FOOT IS ALWAYS AT THE CORNER OF THE BRAKE DUE TO A PROBLEM I HAD WITH THE ACCELERATOR CABLE IN ANOTHER VEHICLE. IF MY FOOT HAD NOT BEEN ON THAT BRAKE, I WOULD HAVE DEFINITELY HIT THE CAR IN FRONT OF ME...OR A CHILD!!! A POLICE OFFICER STANDING RIGHT THERE, GAVE ME A VERY MEAN LOOK WHEN THIS HAPPENED, AS IT WAS A TRULY UNSAFE DRIVER. THIS HAS ONLY HAPPENED TO ME THE ONE TIME. I TOOK IT TO A FORD DEALERSHIP THE NEXT DAY. THE REPAIR IT VERY COSTLY. ITS THE "THROTTLE BODY ASSEMBLY" , THIS SEEMS TO BE A LARGE PROBLEM WITH THE FREESTYLE. I THEN SPOKE TO A FORD CUSTOMER REPRESENTATIVE, WITH NO POSITIVE OUTCOME. UPON CHECKING THIS ONLINE, I REALIZE THAT THIS IS A COMMON OCCURRENCE WITH THE FREESTYLE. SO I AM "STUCK" DRIVING A VERY UNSAFE VEHICLE. I ALSO HAVE A DELAY IN THE SHIFTING OF THE CAR FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. FORD SAYS THAT IS A DIRTY TRANSMISSION, AND NEEDS TO BE FLUSHED..AGAIN PRICEY. I REALLY FEEL THAT THERE SHOULD BE A RECALL. HOW MANY CHILDREN ARE AT RISK WITH THIS PROBLEM? THIS VEHICLE IS VERY CONDUCIVE TO CHILDREN, AND I SEE MANY OF THESE VEHICLES AT SCHOOLS. I HAVE HAD OVER 15 FORDS, AND THIS IS THE WORST SERVICE THAT I HAVE EVER HAD. I INSIST THAT SOMETHING BE DONE, BEFORE PEOPLE ARE KILLED FOR A FORD ISSUE THAT THEY ARE "AWARE" OF! *TR
2005 FORD FREESTYLE LIMITED WITH 52,000 MILES "LURCHES" IN FORWARD AND REVERSE. COST TO REPLACE THROTTLE BODY PART EXCEED $600. THIS VEHICLE IS DANGEROUS TO DRIVE. AFTER FURTHER ONLINE RESEARCH THERE ARE MANY SAME COMPLAINTS. THIS ISSUE SHOULD BE PROPERLY REVIEWED FOR RECALL BY FORD ASAP TO MINIMIZE DAMAGES AS A RESULT OF FAULTY PARTS. *TR
FORD FREESTYLE 2007 THROTTLE CONTROL CAUSES SURGING WHICH IS VERY DANGEROUS. I HAVE THIS PROBLEM. YOU SHOULD READ THE INTERNET ON THIS PROBLEM AND YOU WILL FIND MANY COMPLAINTS. DO YOU HAVE THE BALLS TO GO AFTER FORD TO HAVE A RECALL ON THIS PROBLEM. PROBABLY NOT. THERE ARE LONG WAIT TIMES FOR THIS PART. PLEASE HELP THE CONSUMER BECAUSE THAT IS YOUR JOB. *TR
WE OWN A 2007 FORD FREESTYLE WITH A 3L ENGINE. WE ARE EXPERIENCING A SURGING OF THE ENGINE WHEN THE AIR CONDITIONER IS ON AND WE ARE TURNING INTO TIGHT SPOTS SUCH AS PARKING SPOTS. TODAY (13AUG2010) I LEFT THE VEHICLE IDLING WHILE I WENT INSIDE A PIZZA STORE TO BUY A PIZZA (LESS THAN THREE MINUTES). WHEN I RETURNED TO THE VEHICLE AND PLACED IT IN REVERSE TO BACK OUT OF OUR PARKING SPOT THE VEHICLE SURGED IN REVERSE AND DIED. AFTER RESTARTING THE ENGINE IT WOULD NOT IDLE CORRECTLY AND A WRENCH LIGHT ON THE DASH BOARD CAME ON. THE VEHICLE CUT OUT AS I PUT IT IN DRIVE TO MOVE OUT OF THE DRIVING LANE AND ON THE RIDE HOME THE ENGINE WOULD CUT OUT OCCASIONALLY BUT NEVER COMPLETELY DIED. AT HOME I CHECKED THE ENGINE AND NOTICED THE TOP MOTOR MOUNT BUSHING WAS BROKEN. *TR
WE'VE HAD OUR 2007 FORD FREESTYLE FOR ABOUT 2 WEEKS, BUT TODAY MY WIFE WAS DRIVING HER FREESTYLE AND HAD COME TO A COMPLETE STOP AT AN INTERSECTION. SUDDENLY IT SURGED WHILE HER FOOT WAS ON THE BRAKE. SHE SAID SHE STARTED THROUGH THE INTERSECTION AND COULDN'T GET THE CAR TO GO REGARDLESS OF HOW HAD SHE PRESSED THE ACCELERATOR ( ENGINE DID NOT RACE ) AND FINALLY GAINED SPEED. SHE IMMEDIATELY MADE HER WAY HOME AND TOLD ME HER EXPERIENCE. I DROVE IT MYSELF AND IT (SURGING) HAPPENED TO ME WHEN I STOPPED AT A LOCAL AUTO PARTS STORE TO SEE IF THEY COULD PULL TROUBLE CODES, WHICH THEY COULDN'T READ. WE THEN LEFT AND I CONTINUED TO DRIVE IT TO SEE IF IT WOULD STILL HAPPEN AND IT DID WHEN WE WERE BACKING UP AT A LOCAL RESTAURANT. WE IMMEDIATELY CAME HOME AND PARKED IT. THE REASON WE ARE WRITING THIS NOW, INSTEAD OF WAITING TO SEE WHAT A SERVICE REP WOULD SAY, IS BECAUSE UPON RETURNING HOME WE DID A SEARCH ON THE NET AND FOUND MANY STORIES OF THE EXACT SAME PROBLEM. FRANKLY I'M SURPRISED WE DIDN'T HIT SOMETHING TODAY. THIS APPEARS TO BE A SERIOUS SITUATION FORD NEEDS TO BE HELD ACCOUNTABLE FOR AND ISSUE AN IMMEDIATE RECALL. *TR
FOR APPROXIMATELY 2 MONTHS, MY 2007 FORD FREESTYLE HAS BEEN SURGING WHEN I PUT THE CAR IN REVERSE OR WHEN I GO FORWARD AFTER BEING STOPPED, AT SAY A REDLIGHT. LAST WEEK, MY VEHICLE STARTED DYING ON ME AND THE WRENCH SYMBOL WOULD COME ON AND THE SURGING WOULD BE WORSE. OF COURSE WHEN I GOT IT TO THE FORD DEALERSHIP THE WRENCH SYMBOL WAS NO LONGER ON SO THEY FOUND NOTHING WHEN THE DIAGNOSTIC TEST WAS PERFORMED. AFTER LEAVING IT THERE FOR 5 DAYS I TOOK IT HOME AND THE NEXT DAY IT DIED AND THE WRENCH SYMBOL CAME ON AGAIN. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP AND AFTER THE DIAGNOSTIC WAS RAN IT WAS DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. *TR
TL*THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. IF THE CONTACT WAS AT A STAND STILL THE VEHICLE SURGED FORWARD AND MADE IT FEEL AS IF THEY WERE HIT FROM BEHIND AND SHUT OFF. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 64000 AND THE CURRENT MILEAGE WAS 67000.
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE EMISSIONS CONTROL LIGHT AND A WRENCH LIGHT ILLUMINATED AT TIMES. THE VEHICLE WOULD STALL AT A RED LIGHT OR STOP SIGN. AT TIMES THE VEHICLE WOULD JERK AND LUNGE FORWARD. DIAGNOSTICS TESTING WAS PERFORMED ON THE VEHICLE; YET, NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.
MY 2007 FORD FREESTYLE HAS 64,446 MILES AND WAS PURCHASED NEW. IN THE PAST 2 MONTHS, THE CAR HAS DEVELOPED A PROBLEM WITH RAPID ACCELERATION THAT OCCURS WITHOUT WARNING AND IT HAPPENS IN FORWARD AS WELL AS REVERSE. IT SEEMS TO BE WORSE WHEN IT'S HOT & THE A/C IS ON. I HAVE ALMOST REAR-ENDED SEVERAL CARS WHILE STOPPED AT A LIGHT & ALMOST "LURCHED" INTO A PEDESTRIAN IN A PARKING LOT. I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS THE ELECTRONIC THROTTLE BODY IS BAD AND HAS TO BE REPLACED AND THE PART & REPAIR IS NOT GOING TO BE COVERED BY MY EXTENDED WARRANTY. THIS IS A SAFETY HAZARD TO BOTH THE DRIVER AND PUBLIC SINCE IT OCCURS WITHOUT ANY WARNING AND THE "LURCHING" SENDS THE CAR FORWARD OR BACKWARD AT A SUDDEN SPEED. SOMETHING SHOULD BE DONE TO ALERT THE PUBLIC. *TR
2007 FORD FREESTYLE THROTTLE BODY VEHICLE PROGRESSIVELY FEELING MORE ROUGH AT IDLING (WHILE WAITING AT A STOP LIGHT). ON AUGUST 7 2010 I BACKED OUT OF A PARKING SPACE THEN WITH MY FOOT ON THE BRAKE SHIFTED INTO DRIVE. THE VEHICLE STARTED LURCHING FORWARD OVERRIDING MY FOOT ON THE BRAKE. INDICATOR LIGHT CAME ON THE DASH PANEL CAME ON WHICH INDICATED A TRANSMISSION FAULT HAD BEEN DETECTED. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER WHO SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TR
THIS STARTED ABOUT A MONTH AGO ON MY 2007 FORD FREESTYLE WITH 44,000 MILES. THE CAR LUNGES FORWARD WITH FOOT ON BRAKE AND THEN STALLS. IT ALSO OCCURS WHEN GOING IN REVERSE. I'VE ALMOST HIT CARS IN PARKING LOTS 3 TIMES. IT'S INTERMITTENT AND SEEMS TO HAPPEN MORE WHEN IT'S HOT OUTSIDE ANT THE AC IS ON. FORD DEALERS SAYS THERE AREN'T ANY RECALLS AND I'M OUT OF WARRANTY. THEY TELL ME THERE WELL AWARE OF THE PROBLEMS WITH THIS AND THAT THE ISSUE IS THE THROTTLE BODY. COST OF REPAIRS IS $700-$1000. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT APPROACHED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WITH HER FOOT ON THE BRAKE PEDAL. SHE ENGAGED THE BRAKES WITH EXTREME PRESSURE SEVERAL TIMES AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES IN ONE DAY. THE CONTACT STATED THAT SHE HAD TAKEN THE VEHICLE TO THE DEALER LAST WEEK AND WAS ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. SHE ALSO STATED THAT THE PART WAS ON BACK ORDER AND WOULD NOT BE AVAILABLE FOR A COUPLE OF WEEKS. THE DEALER WAS NOTIFIED OF THE FAILURE AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 72,096 AND THE CURRENT MILEAGE WAS 72,101.
WHEN I PUT MY CAR IN DRIVE OR REVERSE AND SOMETIMES WHILE IDLE IT WILL ACCELERATE HIGHLY WITHOUT ME TOUCHING THE GAS PEDAL AND IF I DON'T HAVE MY FOOT ON THE BRAKE IT WILL JUST TAKE OFF. IT WILL THEN TRY TO GO FORWARD OR BACKWARD AND SOMETIMES GOES DEAD AND WONT LET ME RE-CRANK IT FOR A FEW MINUTES. IT STARTED OUT DOING THIS EVERY ONCE IN A WHILE. NOW IT DOES IT ALL THE TIME. IF IM NOT CAREFUL IM AFRAID IT WILL RAM INTO ANOTHER VEHICLE OR EVEN PERSON IF IM IN A PARKING LOT. THIS STARTED APPROX A YEAR AGO OFF AND ON AND RECENTLY STARTED DOING IT ENOUGH FOR ME TO BE ABLE TO GET IT LOOKED AT. FORD DEALERSHIP SAYS ITS THE THROTTLE BODY. I SEE THAT THIS HAS BEEN A PROBLEM FOR SEVERAL VEHICLE TYPES WITH THE SAME THROTTLE BODY PROBLEM, THERE STILL HAS NOT BEEN A RECALL AND IT CAN BE DANGEROUS. AFTER PURCHASING A BRAND NEW VEHICLE YOU WOULD THINK THE PARTS WOULD BE OF TOP QUALITY AND NOT BREAK AFTER JUST A FEW YEARS ESPECIALLY THE THROTTLE BODY. THE THROTTLE BODY IS ONE OF THE MAIN PARTS OF THE POWERTRAIN. *TR
WE OWN A 2007 FORD FREESTYLE. IT IS HAVING POWER SURGES WITH ACCELERATIONS WHEN IN REVERSE OR FORWARD, ESPECIALLY ON HOT DAYS WITH THE A/C GOING. WHEN WE BREAK, THE WRENCH (TRANSMISSION LIGHT) COMES ON AND THE CAR STALLS. IT IS HARD TO STOP THE VEHICLE AND STEER ONCE THE WRENCH LIGHT COMES ON. INTERNET RESEARCH SHOWS SEVERAL FREESTYLE HAVE SAME ISSUE AND IT IS WITH THE THROTTLE BODY. THIS IS NOT A SAFE ERROR TO HAVE, AS THE CAR ACCELERATES AND IS HARD TO CONTROL. *TR
2007 FORD FREESTYLE - WHEN PUT IN GEAR THE CAR LURCHED FORWARD (THIS HAPPENED IN A SCHOOL PARKING LOT - LUCKY NO ONE WAS HIT). THIS ALSO HAPPENED IN REVERSE. FORD IS REPLACING THE THROTTLE BODY AT A COST TO ME OF $780. THIS SEEMS MORE OF A SAFETY ISSUE SIMILAR TO THAT OF TOYOTA. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHENEVER THE VEHICLE WOULD CHANGE GEARS, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN RPMS. WHEN THE CONTACT WOULD SHIFT GEARS INTO DRIVE OR REVERSE, THE VEHICLE WOULD UNEXPECTEDLY JUMP. WHEN ATTEMPTING TO PARK, THE VEHICLE WOULD SPORADICALLY LUNGE FORWARD, EXHIBITING HIGH ENGINE RPMS. WHEN THE FAILURES WOULD OCCUR, THE AIR CONDITIONER, IF OPERATING, WOULD FAIL AND THE DASHBOARD LIGHTS WOULD ILLUMINATE. ONCE THE ENGINE RPMS WOULD RETURN TO NORMAL, THE AIR CONDITIONER WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE DEALER REPEATEDLY INFORMED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 74,850.
WE OWN A 2007 FORD FREESTYLE WITH 61,000 MILES. WE PURCHASED THIS VEHICLE NEW IN 2007. THE CAR HAS RECENTLY DEVELOPED A PROBLEM WITH UNINTENDED RAPID ACCELERATION WHICH OCCURS WITHOUT WARNING AND CAN HAPPEN IN FORWARD GEAR OR REVERSE. WE ADDITIONALLY HAVE EXPERIENCED SEVERAL SITUATIONS WHERE THE VEHICLE WILL NOT ACCELERATE NORMALLY -EVEN WITH FULL THROTTLE PRESS ON THE ACCELERATOR. TOOK VEHICLE TO LOCAL FORD DEALER AND THEY HAVE DIAGNOSED THE PROBLEM AS THROTTLE BODY DEFECT AND SAY THAT IT MAY TAKE 3 WEEKS FOR PART TO BE SHIPPED. SO THAT REPAIR CAN BE MADE. THEY FURTHER STATE THAT THIS IS NOT GOING TO BE COVERED BY WARRANTY. THIS ERRATIC BEHAVIOR OF THE VEHICLE IS A SAFETY HAZARD TO THE DRIVER AND THE PUBLIC SINCE IT APPEARS TO OCCUR WITHOUT ANY WARNING. *TR
2007 FORD FREESTYLE. CONSUMER STATES A VIBRATION/ NOISE COMING FROM THE FRONT END OF THE VEHICLE *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE VIBRATION/NOISE INSPECTED. HOWEVER, THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER RETURNED TO THE DEALER BECAUSE THE FRONT END NOISE HAD WORSENED. THE DEALER INFORMED THE CONSUMER THAT ALL FOUR PIRELLI P6 TIRES WERE CUPPED WITH FLAT SPOTS. THE DAMAGE WAS ON THE INSIDE EDGE ONLY OF ALL FOUR TIRES. THE CONSUMER ALSO STATED THE TIRES WERE REGULARLY BALANCED AND ROTATED. UPON RESEARCH, THE CONSUMER LEARNED THE PIRELLI P6 TIRES FORD INSTALLED AT THE FACTORY HAD BEEN PROBLEMATIC WHEN USED ON THE 2005/2007 FORD FREESTYLES. THE REPORT DESCRIBED THE EXACT SAME PROBLEM AND SHOWED A TYPICAL WEAR PATTERN THAT HE EXPERIENCED WITH HIS VEHICLE. AFTER 2 1/2 YEARS, THE DEALER CONFIRMED THE NOISE WAS INDEED COMING FROM THE TIRES. THE CONSUMER STATED THE QUESTION STILL REMAINS AT WHICH CAUSED THE PROBLEM; THE TIRES OR THE SUSPENSION. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Freestyle → · Every Freestyle year → · How the figures are calculated →