MY 2007 FORD FREESTYLE LIMITED WILL SURGE, EVEN WITH FOOT ON BRAKE. USUALLY OCCURS BACKING IN/OUT PARKING SPACE, OUT OF CARPORT, ETC. IT IS A VERY STRONG SURGE, AND THE BRAKE DOESN'T ALWAYS STOP IT. HAVE HAD MECHANIC CHECK IT BUT HE FINDS NOTHING WRONG. *TR
2007 Ford Freestyle complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN ATTEMPTING TO START THE VEHICLE, SHE NOTICED THAT THE VEHICLE WOULD SURGE FORWARD OR IN REVERSE INTERMITTENTLY DEPENDING ON WHAT GEAR THE VEHICLE WAS IN. THE VEHICLE WAS TAKEN TO THE DEALER AND SHE WAS INFORMED TO DEACTIVATE THE HEATING SYSTEM WHEN ATTEMPTING TO IDLE THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 67,371. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
TL*THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED OCCASIONALLY WHEN THE VEHICLE WAS IDLE OR IT MOVED SLOWLY, THE RPMS WOULD INCREASE AND IT WOULD LUNGE FORWARD. THE VEHICLE WAS NOT INSPECTED. THE FAILURE WAS 81,000 AND THE CURRENT MILEAGE WAS 84,549. UPDATED 07/08/11 *BF UPDATED 07/18/11
I BEGAN NOTICING A FAIRLY CONSISTENT "SURGE" IN THE VEHICLE JUST AFTER PLACING IT IN GEAR (FORWARD OR REVERSE) AT AN IDLE STATE. JUST A COUPLE OF SECONDS AFTER PLACING THE VEHICLE IN GEAR, YOU FEEL A SUDDEN LUNGE BUT SINCE YOUR FOOT IS ON THE BRAKE, IT IS EASILY CONTROLLED AND THE SURGE IN RPMS IS VERY BRIEF (LESS THAN TWO SECONDS). THIS OCCURS ON A REGULAR BASIS AND IS TYPICALLY NOTICED WHEN BACKING OUT OF THE GARAGE WHEN THE ENGINE IS IDLING AND JUST AFTER BEING PLACED INTO GEAR. AGAIN, THIS LUNGE HAS CONTINUED TO OCCUR SINCE I FIRST NOTICED IT LAST JUNE.
MY 2007 FORD FREESTYLE SEEMS TO LURCH FORWARD WHILE IDLING. IT HAS HAPPENED ON SEVERAL OCCASIONS WITH THE MOST RECENT OCCURRENCE ALSO INCLUDING THE ENGINE JUST SHUTTING OFF BY ITSELF. IT LURCHES UNCONTROLLABLY AND I'M AFRAID IT MAY HIT ANOTHER CAR IN FRONT OF ME. *TR
TL*THE CONTACT OWNS 2007 A FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WHILE THE HEATING SYSTEM WAS ACTIVATED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 78,522 AND THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 6/8/11 *CN THE CONSUMER STATED WHEN THE DEFROSTER OR AIR CONDITIONING SYSTEM WAS IN USE, AFTER IDLING OR STOPPED, THE VEHICLE WOULD SURGE FORWARD WITHOUT HER FOOT ON BEING ON THE ACCELERATOR PEDAL. THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN REVERSE, IT WOULD SURGE BACKWARD AND THEN STALL. UPDATED 06/21/11
SEVERAL TIMES OVER THE LAST FEW WEEKS, THE VEHICLE WILL JERK FORWARD WHEN PULLING INTO A PARKING PLACE OR JERK BACKWARD WHEN BACKING OUT OF PARKING PLACE. THE ENGINE WILL REV ON ITS OWN WITHOUT HAVING TO PUSH ON THE ACCELERATOR CAUSING THE JERKY FEELING. *TR
WE OWN A 2007 FORD FREESTYLE. IT HAS ROUGHLY 51,000 MILES ON IT WHICH HAVE BEEN ALL CITY/HIGHWAY MILES. WE HAVE NEVER TOWED WITH THIS VEHICLE. WE HAVE BEEN EXPERIENCING PROBLEMS WITH SURGING FOLLOWED BY LACK OF POWER FOR ABOUT A MONTH. TO GET POWER BACK, YOU MUST PUT THE GAS PEDAL TO THE FLOOR AND WAIT FOR IT THE POWER TO KICK BACK IN. WE TOOK OUR VEHICLE IN TO LITHIA FORD IN BOISE, ID WHERE WE RESIDE AND WHERE WE PURCHASED THE VEHICLE AND HAVE HAD IT MAINTAINED. THEY INFORMED US THAT THE THROTTLE BODY NEEDS TO BE REPLACED. OF COURSE, THIS IS NOT COVERED UNDER THE POWERTRAIN WARRANTY, EVEN THOUGH IT IS REQUIRED FOR THE VEHICLE TO DRIVE. THE ESTIMATED COST IS $954! I GUESS WE ARE LUCKY THAT IT HAS NOT FAILED ON US YET AS THERE HAVE BEEN NUMEROUS FRIGHTENING STORIES ABOUT THIS TYPE OF FAILURE. WE WILL NEED TO HAVE IT REPLACED WITHIN THE WEEK AND WILL BE RETAINING THE OLD PART. HOWEVER, THIS APPEARS TO BE A SYSTEMIC ISSUE WITH FORD FREESTYLES AND CERTAINLY A SAFETY ISSUE. I HAVE OWNED A FORD ALL OF MY DRIVING LIFE AND, FOR THE FIRST TIME, AM REGRETTING BUYING THIS ONE. WE WOULD ASK THAT YOU TAKE NOTE OF THE OVERWHELMING NUMBER OF COMPLAINTS FROM OTHER FREESTYLE OWNERS, ESPECIALLY FOR THE 2007, AND IMMEDIATELY OPEN AN INVESTIGATION ON BEHALF OF US CONSUMERS. THANK YOU! *TR
MY 2007 FORD FREESTYLE IS SURGING FORWARD ON ITS OWN AND STALLING IN TRAFFIC. I HAVE HAD THE CAR SURGE FORWARD WITH PEDESTRIANS CLOSE BY. I HAVE TOLD BY A MECHANIC THAT IT WILL COST AROUND $600. THE MECHANIC TOLD ME THAT HE HAS CHANGED SO MANY OF THESE AND TOTALLY AGREES THAT FORD SHOULD STEP UP AND RECALL THIS DEFECT IN THEIR CAR. *TR
I HAD MY BRAKES REPAIRED THIS SPRING. TWO WEEKS AGO I HAD TO HAVE MY A/C COMPRESSOR REPLACED. ON 5/8/11 I WAS BACKING OUT OF A PARKING SPACE WITH MY FOOT APPLIED GENTLY TO THE BRAKE WHEN MY FORD FREESTYLE SUDDENLY SURGED AND THEN SHUT OFF. WHEN I RESTARTED IT THE WRENCH LIGHT WAS LIT. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD I NEEDED A NEW THROTTLE BODY, NOT COVERED UNDER POWERTRAIN WARRANTY AS IT IS OUTSIDE THE ENGINE. I RESEARCHED THESE ISSUES ONLINE WHEN I GOT HOME AND THERE ARE MANY DISCUSSIONS REGARDING ALL OF THESE ISSUES. SOME EVEN STATE AFTER REPAIR THE VEHICLE CONTINUES TO SURGE AND HAS EVEN HIT OTHER VEHICLES. *TR
HTTP://WWW.MYFORDFREESTYLE.COM/FORUMS/VIEWTOPIC.PHP?F=1&T=2951&START=45 - IS THE LINK FOR THE SEVERAL DIFFERENT CUSTOMER COMPLAINTS REGARDING THE FORD FREESTYLE. QUESTION - WHY IS FORD NOT FORCED TO DO A RECALL ON THE FREESTYLE DUE TO SURGING FORWARD AND BACKWARD. OTHER CAR MANUFACTURES ARE BEING HELD ACCOUNTABLE. YESTERDAY ON MAY 8, 2011 - 2007 LIMITED FORD FREESTYLE - WAS IN WALMART PARKING LOT - PUT THE CAR IN REVERSE - SURGED BACKWARD - CAR JUST ABOUT HIT A CHILD IN THE PARKING LOT IF I WAS NOT QUICK TO PUT ON BRAKES. TOOK OUT OF GEAR - PUT BACK IN REVERSE - SMALL SURGE BACKWARD. TO DRIVE FORWARD - PUT CAR IN GEAR - JERKED - ABOUT TO FAIL BUT FINALLY SURGED FORWARD - NOISE AS IF GEAR ARE STRIPPING - DROVE TO STOP LIGHT - MADE A RIGHT HAND TURN - CAR JUST ABOUT SHUT DOWN - MY HUSBAND AND GRANDCHILDREN IN THE CAR. - THANKFUL NO CARS WERE BEHIND ME. DANGEROUS ON THE ROAD AND IN PARKING LOTS - BE HIT OR HIT PEOPLE OR OTHER VEHICLES. - PER ALL THE COMPLAINTS POSTED APPEARS THERE IS A THROTTLE PROBLEM THAT HAS BEEN IDENTIFIED AND REPLACEMENTS ARE IN SHORT SUPPLY. GOING TO THE MEDIA TO SEE IF THIS WILL GET SOMEONE ATTENTION. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR SHE WAS DRIVING IN REVERSE IT LUNGED FORWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
2007 FORD FREESTYLE- THE TRANSMISSION HAS A BEARING GOING THAT IS CAUSING THE TRANSMISSION TO SLIP. THIS CAR IS ONLY 4 YRS OLD. WHEN YOU ARE DRIVING YOU FEEL THE ENGINE REVVING UP. FORD WILL NOT STAND BEHIND ITS WARRANTY ON THE REPLACEMENT OF THE TRANSMISSION. I ALSO HAVE HAD THE WRENCH LIGHT GO ONE. THE CAR IS STARTING TO LOSE POWER WHEN DRIVING ON THE FREEWAY, I ALSO HAVE HAD ISSUES WITH THE MIDDLE SEAT NOT GOING DOWN PROPERLY. IT WAS REPLACE ONCE WHEN THE CAR WAS FIRST DELIVERED AND WILL NOT GO DOWN AGAIN. I ALSO HAVE PAINT PEELING OFF LEFT SIDE OF HOOD. THIS STARTED WHEN THE CAR WAS LESS THAT 2 YRS OLD. FORD WILL NOT HELP WITH ANY OF THE COSTS TO FIX ANY OF THE ABOVE. I AM LOCATED IN OHIO. *TR
I HAVE A 2007 FREESTYLE AND THE DRIVERS SEATBELTS WONT WORK PROPERLY AND ALL THE HANDLES FOR FORWARDING THE SEATS HAVE LIKE GOTTEN LOOSE THEY ARE STILL THERE BUT WONT WORK PROPERLY EITHER. ITS JUST WHAT LIKE THREE YRS OLD I SHOULDN'T HAVE THIS PROBLEM AT ALL COME ON OLDER CARS STILL HAVE THESE THINGS WORKING PROPERLY.ITS A VERY SAFETY ISSUE PROBLEM.NO OLD PART IS AVAILABLE NO WHERE I'VE CALLED SO MANY JUNK CAR PLACES AND NOTHING.THIS SEATBELT THING IS SO EXPENSIVE AT THE DEALER I STILL PAY A NOTE ON IT FROM A CARLOT AND I JUST CANT AFFORD IT AND THEN THE GAS IS SO HIGH ITS SO RIDICULOUS IT HAS GONE BAD SO SOON. *TR
OUR 2007 FORD FREESTYLE (70124) BEGAN MAKING A NOISE IN PARK AND NEUTRAL. TOOK IT TO DEALERSHIP AND WAS TOLD THE CVT TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $4384 WITH LABOR AND FLUSH $5618.87 TO REPAIR. AFTER READING OTHER ACCOUNTS HERE I ALSO RECOGNIZE THE LURCHING FORWARD. TRIED TO TRADE VEHICLE BUT COST OF REPAIR TAKES AWAY TRADE IN VALUE. WE WILL WAIT FOR A PUSH PULL AND DRAG SALE AND TRY TO GET AT LEAST ENOUGH FOR IT TO GET ANOTHER VEHICLE. WAS TOLD THAT THE NEW REPLACEMENT TRANSMISSION CARRIES A 100,000 MILE WARRANTY. WHY DID THE CURRENT TRANSMISSION HAVE ONLY 60,000 MILE WARRANTY. WE WERE TOLD FORD IS THE ONLY PLACE TO GET THE NEW TRANSMISSION. WIN WIN SITUATION FOR FORD AT CUSTOMER EXPENSE. ONE SOLUTION FOR FORD TO CONSIDER IF THEY CANNOT DO A RECALL IS TO REFINANCE VEHICLES FOR TRANSMISSION REPAIR AT COST. THEY SHOULD NOT JUST ABANDON THEIR CUSTOMERS. *TR
2007 FORD FREESTYLE, IT HAS BEEN LURCHING AND ACCELERATING AND THEN STALLING OFF AND ON OVER THE PAST 2 YEARS. WE HAVE HAD IT CHECKED OUT TWICE AND THE MECHANICS CAN FIND NOTHING WRONG. LAST WEEK THE CAR STARTED HAVING A HIGH PITCHED WHINING SOUND, HAD THE WHEEL BEARING CHECKED, NOTHING WRONG. THEN THE CAR IN THE MIDDLE OF THE HIGHWAY JUST QUIT GOING FORWARD, THE CAR WAS STILL RUNNING, BUT WOULD NOT GO ANYWHERE. HAVING IT TOWED TO THE DEALER, PRETTY SURE IT IS THE CVT TRANSMISSION. THE CAR HAS 78,000 MILES ON IT. *TR
2007 FORD FREESTYLE HAS NOISE COMING FROM UNDERNEATH NEAR THE FRONT. IT IS OUT OF WARRANTY WITH 120,000 MILES. BROUGHT IT IN TO MECHANIC THINKING IT WAS A WHEEL BEARING OR SOMETHING SIMILAR. ACCORDING TO FOUR SEPARATE REPAIR SHOPS IT IS THE TRANSMISSION. LOWEST COST TO FIX, THAT I COULD FIND, IS 4300 DOLLARS, WHICH IS MORE THAN HALF OF WHAT I STILL OWE ON IT. FOR SOMETHING TO COST THAT MUCH TO REPAIR IS A SHAME. I CAN UNDERSTAND CAR PARTS FAILING, EVEN TRANSMISSIONS, BUT NOT FOR THAT MUCH. I HAD A TRANSMISSION FAIL IN ANOTHER FORD, A COUPLE MONTHS BEFORE THIS ONE, AND IT WAS 2000 DOLLARS TO FIX. EXPENSIVE, YES, BUT NOT OVER 4000 FREAKIN DOLLARS. I COULD HAVE THE ENTIRE ENGINE REPLACED ON THIS 2007 FREESTYLE FOR CHEAPER THAN THE TRANSMISSION. FORD COULD AT LEAST OFFER SOME KIND OF BREAK ON THESE TRANSMISSIONS IF NOT A RECALL. I AM AWARE OF A LOT OF PEOPLE HAVING TRANSMISSION PROBLEMS WITH THESE FREESTYLES. IF SOMETHING DOESN'T HAPPEN FOR THESE SOON, I WILL NOT BE SAD TO NEVER BUY A FORD AGAIN. *LN
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT HEARD A CLANGING SOUND IN THE VEHICLE. THE CONTACT PROCEEDED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT ATTEMPTED TO SHIFT GEARS AND THE VEHICLE WOULD NOT MOVE TO ANY GEAR. THE CONTACT WAS FORCED TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS GOING TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WOULD JERK FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE THROTTLE BODY. THE CONTACT STATED THE FAILURE CONTINUED. THE TRANSMISSION WAS ALSO REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NOISE COMING FROM ENGINE. TOOK IT TO DEALER FOUND THAT THE TRANSMISSION IS BAD, DO TO A BENT SHAFT.
2007 FORD FREESTYLE IS STALLING, AND STOPPING IN MIDDLE OF HIGHWAY, THE TRANSMISSION IS NOT SHIFTING, FROM MY UNDERSTANDING, MANY OWNERS HAVE THE SAME PROBLEM. RPM IS RACING. I HAVE TO TURN THE CAR OFF AND WAIT A FEW MINUTES I HAVE CALLED FORD MANY TIMES AND REPORTED THE PROBLEM TO THEM. TODAY, 1-31-2011, THE FORD FREESTYLE 2007, SHUT COMPLETELY OFF IN THE MIDDLE OF I-85. THERE COULD HAVE BEEN AN CAR CRASH IF I DIDN'T THINK QUICKLY ON WHAT TO DO. SOMETHING NEEDS TO BE DONE ABOUT THIS, FORD SHOULD BE HELD LIABLE BECAUSE OF SO MANY OWNERS HAVE THE SAME PROBLEM. *TR
2007 FORD FREESTYLE STARTED SURGING ON HIGHWAY AND THE WRENCH ICON CAME ON ON THE DASHBOARD. WE SLOWED DOWN A DROVE HOME BECAUSE IT WAS SNOWING. TOOK IT TO REPAIR SHOP AND WERE CHARGED 600.00 TO REPAIR THE THROTTLE BODY. CHECKED THE INTERNET AND THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. *TR
2007 FORD FREESTYLE IS STOPPING ON ITS OWN WHILE DRIVING WITHOUT ANY WARNING. I HAVE TO COATS TO THE SIDE OF THE ROAD TO TURN IT OFF, WAIT A FEW MINUTES AND TURN IT BACK ON. THEN I PUT IT IN DRIVE AGAIN, THEN WHILE DRIVING, THE ENGINE STARTS RACING, AND THE ENGINE LIGHT AS WELL AS THE RENCH LIGHT COMES ON. THEN THE RPM NEEDLE STARTS TO GO CRAZY. THEN THE CAR STOPS AGAIN, IN THE MIDDLE OF TRAFFIC AND I WOULD HAVE TO REPEATLY COATS INTO A SAFE POSITION, TURN IT OFF, WAIT A FEW MINUTES AND TURN IT BACK ON AGAIN. *LN
I BOUGHT FORD FREESTYLE ABOUT 4 MONTHS AGO,NOW I AM HAVING PROBLEMS WITH THE THROTTLE AND ESPECIALLY THE TRANSMISSION WHICH STALLS OUT IN THE MIDDLE OF DRIVING. ALSO, WHEN ON THE INTERSTATE IT DOES THE SAME THING. HAD IT CHECKED OUT AND GOING TO HAVE TO GET SOME MAJOR WORKED DONE ON THE ENGINE. *TR
2007 FORD FREESTYLE: WRENCH LIGHT ON DASHBOARD CAME ON INDICATING THROTTLE CONTROL/TRANSMISSION PROBLEM. CAR STALLED AND SURGED FOR 4 MILES. THROTTLE BODY REPLACED AT 36,819 MILES. *TR
REAR BRAKES REPLACED AT 32,723 MILES. RIGHT REAR WAS DOWN TO METAL. *TR
MY 2007 FORD FREESTYLE WAS DELIVERED IN JANUARY, 2007. IN MARCH 2008, THE TRANSMISSION WENT AND THE DEALER HAD THE FREESTYLE UNTIL THE END OF MAY, 2008. THE DEALER TOLD ME THAT "PEOPLE" WERE FLOWN IN FROM "DETROIT." THEN, IN AUGUST, 2009, THE TRANSMISSION WENT ON THE MASS PIKE AT 65 MPH. I CALLED THE DEALER AND I WAS TOLD THAT IT WAS MY RESPONSIBILITY BECAUSE THE CAR WAS OUT OF WARRANTY, BUT THE NEW TRANSMISSION ONLY HAD 11,000 MILES ON IT. (AS AN ASIDE, NO ONE WAS AT THE DEALERSHIP THAT I HAD ANY CONTACT WITH WHEN THE TRANSMISSION WENT IN 2008.) I CALLED FORD. I WAS TOLD THAT THIS WAS NOT A "FORD PROBLEM" BECAUSE IT WAS NOT FIXED BY FORD, BUT RATHER BY THE "TRANSMISSION SHOP AROUND THE CORNER." FORD'S PROBLEM HAS BEEN SITTING IN MY DRIVEWAY SINCE THEM AND I CONTINUE TO PAY FOR FORD'S PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 50 MPH APPROACHING A LIGHT TO MAKE A TURN, THE VEHICLE STALLED. THE VEHICLE HAD TO BE TURNED OFF AND BACK ON IN ORDER FOR IT TO BE DRIVEN. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
2007 FREESTYLE SEL AWD W/50,000 MILES SURGES AT LOW SPEEDS AND STALLS AT HIGH SPEEDS. THE WRENCH LIGHT COMES ON AND THE VEHICLE ENTERS "LIMP" MODE UNTIL VEHICLE IS RESTARTED. THE DEALERSHIP WAS UNABLE TO RECOVER ERROR CODES WHEN I TOOK IT IN FOR DIAGNOSTICS. HOWEVER, BASED ON MY VERBAL DESCRIPTION OF THE PROBLEM ALONE HE SUGGESTED REPLACEMENT OF THE ENTIRE THROTTLE BODY ASSEMBLY, SAYING "THIS IS A VERY COMMON ISSUE FOR THE FREESTYLE, 500, AND EDGE." I AM STILL DECIDING WHETHER TO SPEND THE $1000 THEY QUOTED ME FOR REPLACEMENT (A FIRESTONE SERVICE CENTER QUOTED ME $750). FOR ONE, I CAN'T UNDERSTAND HOW SUCH A DANGEROUS MALFUNCTION IS ALLOWED TO GO UNADDRESSED. TWO, HOW CAN THE THROTTLE BODY ASSEMBLY, WHICH CONTROLS THE ENTIRE POWERTRAIN, NOT BE COVERED BY A POWERTRAIN WARRANTY? AND THREE, IF IT IS SUCH A COMMON PROBLEM THAT BY VERBAL DESCRIPTION ALONE, A DEALER KNOWS A MAJOR COMPONENT NEEDS REPLACEMENT, WHY IS THIS NOT BEING ADDRESSED BY FORD AT A NATIONAL LEVEL? HERE'S MY VOTE OF NO CONFIDENCE. *TR
VEHICLE BEGAN SURGING ON HIGHWAY AND THROTTLE WAS NOT RESPONDING PROPERLY. TOOK THE VEHICLE TO DONNELL FORD, BOARDMAN, OHIO ON 12/8/10 AND WAS TOLD THE THROTTLE BOY NEEDED REPLACED AND VEHICLE WAS UNSAFE TO DRIVE. COST TO REPAIR WAS $860.00.
THE DESIGN OF THE SUNSHINE KIDS RADIAN XTSL LATCH STRAP CAUSES IT TO COME LOOSE WHEN USING THE SEAT REAR-FACING IN MY 2007 FORD FREESTYLE. WHEN TIGHTENED SO THAT THERE IS LESS THAN 1 INCH OF MOVEMENT IN THE SEAT, THE LATCHPLATE IS AT AN ANGLE WHERE IT WILL NOT STAY TIGHT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR
THIS HAS HAPPENED MULTIPLE TIMES - MORE FREQUENT DURING SUMMER MONTHS - THE ENGINE LUNGES (BOTH IN DRIVE AND REVERSE) WHEN MY FOOT IS FIRMLY ON THE BRAKE. OCCASIONALLY, WHEN IN REVERSE, IT WILL LUNGE, THEN THE ENGINE WILL DIE. WHEN I PUT THE CAR IN PARK AND RESTART IT THE WRENCH LIGHT COMES ON. FORD SAYS THEY CAN FIND NOTHING WRONG WITH THE CAR. HOPEFULLY IT WILL NOT CONTINUE TO LUNGE WHEN PEOPLE ARE STANDING IN A CROSSWALK. *TR
I OWN A 2007 FORD FREESTYLE. IT HAS IN RECENT WEEKS BEGUN TO UNEXPECTEDLY SURGE IN BOTH DRIVE AND REVERSE. THIS IS NOT A "LITTLE" SURGE BUT A POWERFUL LUNGE IN WHATEVER DIRECTION THE WHEEL IS TURNED. IT IS ALWAYS AT LOW SPEED, AND VERY RANDOM IN WHEN IT OCCURS. IT IS VERY UNNERVING AROUND PEDESTRIANS AND ALSO IN TIGHT SPACES LIKE A GARAGE. *TR
ELECTRICAL THROTTLE BOX WOULD FORCE THE VEHICLE TO JOLT FORWARD OR BACKWARD, WHEN APPLYING THE BRAKING SYSTEM. *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT A CHECK CHARGING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, WHEN SHE SHIFTED INTO GEAR, THE VEHICLE WOULD JOLT FORWARD OR BACKWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRICAL THROTTLE BOX AND MOTOR MOUNT WERE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 47,000. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
I RECEIVED A RECALL NOTICE ON THE BACK BRAKES. HAD THOSE REPLACED JULY08. IN JULY09 I WAS BACKING OUT OF A PARKING SPOT AND WHEN I PUT THE CAR IN REVERSE IT ACCELERATED AND LURCHED FORWARD ALMOST HITTING THE CAR BESIDE ME. THIS HAPPENED SEVERAL TIMES. THIS WENT ON FOR ABOUT A WEEK. THEN EVERY TIME I PUT IT IN REVERSE IT WOULD DIE THEN THE TRANSMISSION LIGHT CAME ON. TOOK IT TO THE DEALERSHIP AND IT WAS THE THROTTLE BODY AND WAS REPLACED. IN FEB. 2010 I WAS INFORMED THAT MY BACK BRAKES WERE COMPLETELY GONE AND NEEDED TO BE REPLACED ASAP. IN JUNE10 THE CAR STARTED MAKING A FUNNY NOISE IN PARK AND NO LIGHTS IN THE INSTRUMENTAL PANEL HAD COME ON. TOOK IT TO THE DEALERSHIP AND THE INPUT SHAFT BEARING WAS OUT. WHICH MEANS A NEW TRANSMISSION. IN OCTOBER10, AS I WAS TURNING RIGHT INTO AN INTERSECTION DURING MORNING RUSH HOUR TRAFFIC IT WOULD NOT ACCELERATE. I HAD THE PEDAL PUSHED ALL THE WAY TO THE FLOOR. AND, THE TRANSMISSION LIGHT CAME ON AGAIN. TOOK IT TO THE DEALERSHIP, IT WAS THE THROTTLE BODY AGAIN. *TR
BOUGHT A USED 2007 FORD FREESTYLE LIMITED 3.0 DURATEC ENGINE, CVT AUTOMATIC TRANSMISSION 2 WEEKS PRIOR TO INCIDENT. HAD FORD DEALER TUNE-UP THE ENGINE, REPLACE FRONT CRANKSHAFT SEAL ON ENGINE AND REPLACE THE CVT FLUID & FILTERS AS WELL AS PERFORM A MULTI-POINT INSPECTION. AFTER WORK PERFORMED (WHICH REQUIRED THE REMOVAL OF THE INTAKE MANIFOLD W/THROTTLE BODY ATTACHED FOR THE TUNE-UP) THE VEHICLE NOW SURGES BADLY WHEN IN REVERSE PULLING OUT OF PARKING SPOT. DOES SO QUITE POWERFULLY AND IS VERY DANGEROUS TO ANY LIFE & PROPERTY THAT IS AROUND THE VEHICLE WHEN SURGING OCCURS UNEXPECTEDLY. NO DOUBT IN MY MIND HAD MY WIFE BEEN DRIVING SHE WOULD HAVE PANICKED AND THERE WOULD HAVE BEEN A LOSS OF LIFE OR PROPERTY. FORTUNATELY I WAS DRIVING AND MANAGED (JUST BARELY) TO MAINTAIN CONTROL. TOOK BACK TO DEALER TO DIAGNOSE AND WAS QUOTED THE THROTTLE BODY NEEDED TO BE R/R'D. WAS TOLD BY SERVICE MANAGER FORD WAS WELL AWARE OF THE ISSUE BUT HAS FAILED TO RESPOND WITH A RECALL. *TR
I NOTICED THAT MY CAR BEGAN TO HAVE A MIND OF ITS OWN, IT WANTED TO ACCELERATE WHEN I HAD MY FOOT ON THE BRAKE. MORE NOTICEABLY AT A DRIVE-THRU WHEN THE VEHICLE WOULD BE AT A STOP AND WOULD LUNGE FORWARD HARSHLY AS IF I HAD HIT ACCELERATOR, I WOULD HAVE TO SLAM ON THE BRAKE TO MAKE IT STOP. HAVE ALMOST HIT VEHICLE IN FRONT OF ME ON OCCASION - THANK GOODNESS NOBODY WAS WALKING IN FRONT OF ME. THE LUNGE WAS AS IF I HAD HIT THE GAS PEDAL. THIS PROBLEM CONTINUALLY GOT WORSE AND IT SEEMED HAVING THE A/C ON WAS A FACTOR. I SAY THAT BECAUSE I NOTICED THE PROBLEM A TIME OR TWO AT THE END OF THE SUMMER IN 09 AND IT WENT AWAY UNTIL THE SUMMER OF 10. ALSO NOTICED WHEN BACKING UP SOMETIMES THE VEHICLE WOULD JUST ABRUPTLY CUT OFF. I CARRIED THE VEHICLE TO THE LOCAL FORD DEALER AND THEY QUICKLY DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND APPARENTLY I WASN'T THE FIRST! THE PART WAS ON BACK ORDER FOR WEEKS (SAYS ALOT IN ITSELF). THANK GOD I PURCHASED THE EXTENDED WARRANTY, OTHERWISE THIS WOULD HAVE COST CLOSE TO $1,000 FOR REPAIR AND CAR RENTAL. HAD IT NOT BEEN FOR THAT I GUESS I WOULD HAVE CONTINUED TO DRIVE AN UNSAFE VEHICLE BECAUSE I DIDN'T HAVE $1,000 FOR THE REPAIR. THIS MAKES ME WONDER HOW MANY CASES ARE OUT THERE LIKE MINE AND AREN'T BEING REPAIRED BECAUSE IT IS NOT AFFORDABLE. THIS IS A HUGE DANGER AND I HOPE FORD WILL RECALL BEFORE SOMEONE IS SERIOUSLY INJURED! I DID INVESTIGATE MY PROBLEM ON-LINE AFTER ITS DIAGNOSIS AND FOUND THAT THERE ARE A GREAT DEAL OF PEOPLE COMPLAINING. TH
2007 FORD FREESTYLE SURGED FORWARD AS I WAS STOPPED FOR A TRAFFIC LIGHT. THE "WRENCH" LIGHT ILLUMINATED ON THE DASHBOARD. I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP WHERE I PURCHASED IT. I WAS TOLD THE DIAGNOSTIC CODE INDICATED THE ELECTRONIC THROTTLE CONTROL ASSEMBLY MODULE NEEDED TO BE REPLACED. THE INSTALLATION WOULD COST ABOUT $700. THE PART WAS ORDERED IN LATE JULY. IT IS NOW OCTOBER AND THE PART HAS NOT ARRIVED. THE PROBLEM HAS NOT RE-OCCURRED. IT WAS VERY HOT THAT DAY AND THE A/C WAS ON. *TR
I HAVE THE SUNSHINE KIDS RADIAN SL CAR SEAT. THE SUPERLATCH BELT FEATURES A TILT/LOCK MECHANISM THAT FALLS AGAINST THE CORNER OF THE BELT PATH IN MANY VEHICLES, RESULTING IN AN INABILITY TO LOCK. THIS COULD CAUSE THE CHILD RESTRAINT TO FAIL TO FUNCTION IN A CRASH, POSSIBLY RESULTING IN INJURY OR DEATH. MANY PARENTS MIGHT NOT NOTICE THIS HAPPENING AND MAY TRUST THE SUPERLATCH BELT. AFTER CONTACTING SUNSHINE KIDS CUSTOMER SERVICE, I WAS TOLD TO KEEP TRYING TO TIGHTEN IT. I HAVE DISCUSSED THIS WITH OTHER OWNERS OF THIS CAR SEAT WHO EXPERIENCE THE SAME PROBLEM AND ARE UNABLE TO SOLVE IT BY CONTINUING TO "KEEP TRYING." (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR
I HAVE A 2007 FORD FREESTYLE THAT I HAVE HAD FOR A LITTLE OVER A YEAR NOW. I FIRST EXPERIENCED MY CAR NOT ABLE TO GO OVER TWENTY MILE PER HOUR ABOUT THREE MONTHS AGO AND MY CHECK ENGINE LIGHT AND TRANSMISSION LIGHT CAME ON. I GOT IT HOME SHUT IT OFF AND EVERYTHING WAS FINE TILL ABOUT THREE WEEKS AGO. WHEN MY CAR IS IN PARK AND WHEN I PUT IT IN REVERSE IT MAKES A FUNNY WINDING SOUND AND ABOUT A WEEK AGO MY WIFE WAS DRIVING IT AND ALL THE LIGHTS CAME ON AGAIN AND SHE COULDN'T EVEN DRIVE IT ANYMORE IT WAS HURKY JERKY AND GOT IT BACK TO THE HOUSE. NOW I TAKE IT IN AND THE MECHANIC SAYS ITS THE TRANSMISSION. THE COMPUTER IS SAYING THAT IT IS A PROBLEM WITH A TRANSMISSION AS WELL. AFTER RESEARCHING THE PROBLEM A LITTLE MORE IT SEEMS THAT A LOT OF PEOPLE OUT THERE ARE HAVING THE SAME PROBLEM WITH FORD NOT DOING ANYTHING TO START A RECALL ON THIS PROBLEM. THIS PROBLEM COULD OF HAVE BEEN ALOT WORSE FOR ME AND MY FAMILY AND HAD A HORRIBLE CRASH BECAUSE OF THIS PROBLEM.. MY CAR ONLY HAS A LITTLE OVER 67000 MILES ON IT AND SHOULD NOT BE DOING THIS ALREADY AND ESPECIALLY AFTER I KEEP UP WITH THE MAINTENANCE ON THIS VEHICLE. IT IS GOING TO COST ME OVER 4000 DOLLARS TO GET THIS FIXED ON SOMETHING FORD HAS SEEM COMING AND IS DOING NOTHING ABOUT THIS. THIS IS PROBABLY THE REASON THEY STOPPED MAKING THIS MODEL ONLY AFTER THREE YEARS. IF SOMEONE COULD LOOK INTO THIS FOR ME ,THAT WOULD BE GREAT!!!!!!!!! *TR
I RECENTLY BOUGHT A USED 2007 FORD FREESTYLE AND NOTICED THAT IT STARTED "LURCHING" INTERMITTENTLY AFTER BEING STOPPED. IT WOULD GO LURCH IN DRIVE OR REVERSE, IT DIDN'T MATTER. RECENTLY, IT WOULD NOT START. THINKING IT WAS THE BATTERY, I REPLACED IT WITH A BRAND NEW ONE AND IT WOULD NOT STAY RUNNING. I TOOK IT TO THE DEALER AND THEY DIAGNOSED IT AS A BAD THROTTLEBODY. I AM STILL WAITING ON MY CAR TO BE FIXED. *TR
WE PURCHASED A 2007 FORD FREESTYLE EARLIER THIS YEAR. SHORTLY, AFTER PURCHASING THE VEHICLE IT STARTED LUNGING FORWARD WHILE THE BRAKE WAS BEING HELD DOWN. IN ADDITION, THE LUNGING WOULD ALSO OCCUR WHEN THE CAR WAS IN REVERSE AND THE BRAKE WAS BEING HELD. THERE WERE A COUPLE OF INSTANCES, WHERE THE CAR STALLED AND THE WRENCH LIGHT CAME ON. THE CAR WAS TURNED OFF AND WAITED A COUPLE OF MINUTES, AND THEN RESTARTED THE CAR. THE WRENCH LIGHT WENT OUT. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP, WHO TOLD US NOTHING WAS WRONG WITH THE CAR. IMMEDIATELY AFTER PICKING UP THE CAR FROM THE DEALERSHIP IT STARTED THE LUNGING. I READ ON A FORUM THAT OTHER FORD FREESTYLE OWNERS WERE EXPERIENCING THE SAME PROBLEM. SOME OF THE OWNERS HAD GOTTEN A FUEL INDUCTION SERVICE. WE WENT TO A DIFFERENT FORD DEALERSHIP FOR THE FUEL INDUCTION SERVICE. THE VEHICLE HAS NOT BEEN LUNGING SINCE WE HAD THE SERVICE. *TR
TRACTION CONTROL AND CHECK ENGINE LIGHTS COME ON. DEALERSHIP REPLACED AWD PUMP UNDER WARRANTY. LIGHTS ARE STILL COMING ON. DEALERSHIP SAYS PROBLEM IS "DEM" MODULE IN REAR AXLE. DEM IS NOT CONSIDERED A POWERTRAIN PART AND DEALERSHIP WANTS $5000 TO FIX IT. *TR
TL* THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLE WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE WOULD SURGE FORWARD WHILE THE BRAKES ARE APPLIED. THE FAILURE WOULD ONLY OCCUR WITH THE AIR CONDITIONER ACTIVATED. THE CONTACT STATED HE LOCATED SEVERAL COMPLAINTS SIMILAR TO THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE CONTACT BELIEVED THE MANUFACTURER SHOULD TAKE THE LIABILITY FOR THE FAILURE DUE TO THE SAFETY RISK INVOLVED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN STOPPING THE VEHICLE WITH THE BRAKE DEPRESSED, THE VEHICLE WOULD LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE MECHANIC SHOP AND AFTER INSPECTION SHE WAS TOLD IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND SHE WAS INFORMED THAT THE THROTTLE BODY REPLACEMENT ARE ON BACK ORDER AND SHE WILL RECEIVE A CALL BACK WHEN THE PARTS ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED AND THEN STALLED. SHE ENGAGED THE BRAKES WITH EXTREME FORCE AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THE VEHICLE RESTARTS AS NORMAL AFTER STALLING. THE FAILURE HAPPENED AT LEAST 10 TO 15 TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE THROTTLE BODY IN JUNE 2009. THE CONTACT STATED THAT NOW SHE WAS EXPERIENCING THE FAILURE AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE CURRENT FAILURE. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 76,244 AND THE CURRENT MILEAGE WAS 115,397.
MY 2007 FORD FREESTYLE WITH 58,334 MILES ON IT HAS BEGUN TO SURGE AT LOW SPEEDS, ESPECIALLY BETWEEN SHIFTS FROM FORWARD TO REVERSE DURING PARKING. IT IS WORSE ON HOT WEATHER DAYS AND THE AIR CONDITIONER RUNNING. IT HAS CAUSED NEAR MISSES WITH PEOPLE AND OTHER VEHICLES. I SEE MY VEHICLE IS NOT ALONE AND WONDER WHY THIS HASN'T BEEN ADDRESSED WITH A RECALL. ARE WE WAITING FOR SOMEONE TO BE KILLED FIRST? *TR
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 2 MPH THE VEHICLE MOMENTARILY SURGED FORWARD BEFORE THE VEHICLE STOPPED ITSELF. THE FAILURE RECURRED INTERMITTENTLY BUT THE VEHICLE WAS NEVER TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND IT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,700 AND THE CURRENT MILEAGE WAS 47,600.
THE CAR DEVELOPED A SERIOUS RIGHT-LEFT JERK WHEN EVER THE CAR WAS ACCELERATED OR DECELERATED. THE FORD DEALER TECHNICIAN DETERMINED THAT THE LEFT LOWER BALL JOINT WAS LOOSE. FROM THE OFFICIAL FORD REPAIR MANUAL THE BALL JOINT SHOULD BE AT 85 FT-LBS. IN MY OPINION A NUT SET TO 85 FT-LBS SHOULD NOT HAVE WORKED LOOSE. THE TECHNICIAN HAD NO IDEA WHY THE BALL JOINT NUT HAD COME LOOSE. SINCE THIS VEHICLE WAS PURCHASED FROM A FORD DEALER AND NO FRONT END MECHANICAL WORK WAS EVER DONE, I BELIEVE THAT THE BALL JOINT NUT WAS NOT SET TO THE PROPER TORQUE WHEN THE CAR WAS INITIALLY ASSEMBLED. ONCE THE FORD DEALER COMPLETED THE REPAIR I ASKED THE TECHNICIAN TO CHECK THE RIGHT SIDE AND IN FACT THE RIGHT SIDE BALL JOINT WAS ALSO A LITTLE LOOSE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Freestyle → · Every Freestyle year → · How the figures are calculated →