THE VAN WON'T START IN THE MORNING WHEN LEFT OVERNIGHT. I HAVE BROUGHT A NEW BATTERY AND ALTERNATOR STILL WON'T START. HAVE TO JUMP START THE VAN IN THE MORNING. *TT
2004 Ford Freestar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
IN NOVEMBER OF 2013, OUR 2004 FORD FREESTAR QUIT WORKING. YES, WE HAD THE TORQUE CONVERTER RECALLED AND PUT ON BACK WHEN THEY HAD THAT RECALL. NOVEMBER WAS THE FIRST TIME WE HAD THIS HAPPEN TO OUR CAR. IT WAS RAINING, AND OUR CAR WOULD NOT GO INTO GEAR, IT QUIT WORKING. WHAT MADE THIS BAD IS THAT IT WAS ON THE FREEWAY! MY HUSBAND PUT IT INTO NEUTRAL, BUT WE STILL DID NOT HAVE STEERING CAPABILITIES AND MANAGED TO GET US OVER TO THE SHOULDER. WE HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP THEN STATED THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THE ELECTRONICS GETTING WET, SO HE DRIED IT, THEN LET IT SET FOR A COUPLE DAYS AND CAULKED IT. WE THOUGHT THAT WOULD END THOSE PROBLEMS. NOT. (NOTE: THIS HAD COST US 450.00) THEN LESS THAN 2 MONTHS, THE SAME EXACT THING HAPPENS, ONLY THIS TIME WE ARE STUCK IN A SHOPPING CENTER AND COULD NOT GET OUR CAR INTO GEAR AGAIN. WE TOOK IT BACK TO THE DEALERSHIP TO WHICH THEY REPLIED THAT WE NEEDED A NEW ELECTRIC MODULE. HOW MUCH? $1500.00!!! IN LESS THAN 2 MONTHS, WE SPENT ALMOST 2,000.00! THIS WAS DONE IN FEBRUARY. HERE IT IS NOW APRIL AND GUESS WHAT? THE SAME EXACT PROBLEM IS TAKING PLACE AGAIN!! WE ARE NOT ALONE, THERE ARE MANY PEOPLE FACING THE SAME PROBLEMS WE HAVE HAD, LOOK AROUND AT THE BOARDS ONLINE AND YOU WILL SEE THAT EVERYONE HAS THE SAME ISSUES!! SOME INVESTIGATIONS NEED TO BE OPENED OR REOPENED AS THIS IS NOT RESOLVED AND LAWSUITS WILL BE FILED IF SOMEONE GETS HURT. *JS
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TRANSMISSION TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED PRIOR TO THE RECALL, THE TORQUE CONVERTER FAILED. THE REPAIR COST WAS $1,180.83. THE CONSUMER REQUESTED REIMBURSEMENT. THE CONSUMER ASKED THE DEALER WAS THE PART INSTALLED DEFECTIVE, AND HE STATED IT PROBABLY WAS. THE CONSUMER RECEIVED A REFUND CHECK. HOWEVER, HE WAS CONCERNED ABOUT THE PART BEING DEFECTIVE. *JB
I HAVE A 2004 FORD FREESTAR THAT HAS THIS EXACT PROBLEM 13V081000. I CALLED THE DEALER AND SINCE I'M IN KANSAS THEY WILL NOT TAKE CARE OF THE REPAIRS. I HAVE PHOTOS AND THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL. MY BACK SEAT CANNOT LOCK FORWARD. THIS IS A SAFETY ISSUE. CAN YOU PLEASE HELP. *TR
WIFE WENT TO MAKE A LEFT TURN AT 2 STATE HIGHWAY INTERSECTION. UPON ACCELERATING THE VAN FAILED TO MOVE CAUSING HER TO BE STRANDED IN THE MIDDLE OF THIS BUSY INTERSECTION. SEVERAL ATTEMPTS OF SHIFTING FINALLY MADE IT INTO PARKING LOT. TOWED VEHICLE TO TRANSMISSION SHOP TO BE TOLD IT IS THE TORQUE CONVERTER PROBABLY A BROKEN SPLINE. OF COURSE THIS VIN# IS NOT PART OF THE ORIGINAL RECALL EVEN THOUGH IT HAS THE EXACT SAME SYMPTOMS AND RESULT. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) AND WAS CONCERNED FOR HER SAFETY BECAUSE THE DEALER STATED THAT THE PARTS WERE NO LONGER AVAILABLE AND IN ORDER TO REPAIR THE VEHICLE, THEY WOULD NEED TO EITHER USE PARTS FROM A DIFFERENT MANUFACTURER OR PERMANENTLY REMOVE THE REAR SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 147,000.
I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY WITHOUT WARNING THE TRANSMISSION WAS NO LONGER ENGAGED AND IT RESULTED IN COMPLETE LOSS OF POWER AND I HAD TO COAST TO A STOP IN FREEWAY TRAFFIC AND TRY TO GET TO THE SIDE OF THE ROAD IN TIME. SEMI TRUCKS WERE WHIZZING PAST ME AT 75 MPH. I BOUGHT THIS VEHICLE FROM THE FORD DEALERSHIP IN ABILENE, TX ABOUT ONE MONTH AGO AND WAS NOT TOLD ABOUT ANY RECALLS TO THE TORQUE CONVERTER. THIS COULD HAVE EASILY RESULTED IN MY DEATH. I AM HIGHLY PISSED. WHY THE HELL DIDN'T THE DEALERSHIP REPLACE THIS BEFORE SELLING ME THIS VEHICLE FOR 7K? AND WHAT WILL BE DONE ABOUT DEALERSHIPS LETTING VEHICLES DRIVE OFF THE LOT LIKE THIS WHEN THEY KNEW ABOUT THE RECALL AND DID NOTHING AND SAID NOTHING. *TR
PCM MODULE GOT WATER IN IT. HAD IT REPLACED BY DEALER, CHARGED 765.02. NOW 14 MONTHS LATER CAR BACK IN DEALER FOR SAME ISSUE AND THEIR ONE YEAR SERVICE WARRANTY HAS EXPIRED. ABOUT READY TO SPEND ANOTHER 800.00 TO FIX. OBVIOUSLY A DESIGN FLAW, NO QUESTION ABOUT IT. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD INDEPENDENTLY SWITCH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *TR
JUST PURCHASED THIS USED 2004 FREESTAR. WITHIN DAYS THE ENGINE WOULD FAIL WHILE DRIVING. TRANSMISSION SHIFTING ISSUES. NOT STARTING. ETC.. HAD TRANSMISSION REPLACED BEFORE KNOWING OF RECALL ON THAT ITEM. STILL HAD THE ISSUES. PULLED OUT PCM AND IT WAS FILLED WITH WATER. INSTALLED NEW ONE. I LIVE IN FLORIDA. RAINY SEASON. ISSUES HAPPENED AGAIN WITHIN A WEEK. NEW PCM REMOVED AND WAS FILLED WITH WATER. I MYSELF FOUND THE SERVICE BULLETIN ABOUT THE ISSUE AS WELL AS SEVERAL COMPLAINTS BY OWNERS ON THE INTERNET. MY LOCAL DEALERSHIP WALKER FORD SWEPT THE ISSUE UNDER THE RUG AND WANTED TO CHARGE $900 TO FIND THE LEAK. I SHOWED THEM THE BULLETIN THAT THEY WERE UN AWARE OF. THEY WOULD NOT REPLACE MY PCM WITHOUT CHARGING ME AGAIN. WENT TO ANOTHER DEALERSHIP AND PAID FOR NEW PCM AND TOLD THEM TO PERFORCE SERVICE BULLETIN. SEEMED FINE UNTIL LAST 6 MONTHS. STARTING TO STALL A LOT. HIGH HUM WHEN ACCELERATING AND TURNING. MORE RESEARCH ONLINE AND I FOUND 2 MORE RECALLS ON VEHICLE. THE PCM ISSUE SHOULD BE A RECALL. FIND OUT HOW TO PERMANENTLY FIX THE ISSUE AND PERFORM IT FOR FREE WITH A NEW PCM. *TR
I RECEIVED RECALL ON MY FREESTAR IN 2012, ON THE TORQUE CONVERTER, IT WAS FIXED BUT HAD STARTED TO SLIP SHORTLY AFTER GETTING IT FIXED. 16 MONTHS LATER I FOUND MYSELF WITHOUT ANY POWER. I TOOK IT TO SHOP AND WAS TOLD IT WAS ON RECALL BUT SINCE I HAD IT FIXED 16 MONTHS PRIOR THAT IT NO LONGER WAS WARRANTED. IF THEY REPLACED THE TORQUE CONVERTER WITH A "FIXED" ONE THEN I SHOULD NOT HAVE HAD TROUBLE SO SOON. FORD IS WANTING ME TO PAY 1800 TO FIX THEIR MESS UP.. I WONDER WHAT MY RIGHTS ARE? *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIRS AND ATTEMPTING TO SHIFT INTO DRIVE, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,945. THE CONSUMER STATED THE REPLACEMENT TORQUE CONVERTER FAILED. HE STATED THERE WERE NO PROBLEMS, PRIOR TO THE REPLACEMENT. UPDATED 02/05/14..UPDATED 02/06/14 *BF UPDATED 02/10/14 UPDATED 2/12/14*CN
TOOK VAN INTO DEALERSHIP PER RECALL FOR TORQUE CONVERTER. RECEIVED VEHICLE BACK 3 WEEKS LATER. HEARD A TICKING NOISE THAT PROGRESSIVELY GOT WORST. MADE A APPOINTMENT TO RETURN VEHICLE TO DEALER AND THE TRANSMISSION COMPLETELY WENT OUT AS DESCRIBED IN RECALL. NO GEAR ENGAGEMENT IN ANY GEAR FORWARD OR REVERSE. OF COURSE THE DEALER SAID THERE WAS NO RELATION TO THE RECALL AND THE RECALL WAS PERFORMED. EVEN THE SYMPTOMS WERE EXACTLY AS DESCRIBED IN THE RECALL DESCRIPTION OF WHAT WOULD OCCUR IF THE RECALL WAS NOT PERFORMED. FORD DENIED ANY ASSISTANCE. THE DEALERSHIP OFFERED US A LABOR DISCOUNT IF WE PURCHASED A TRANSMISSION YET NO WARRANTY FOR THE WORK UNLESS IT WAS A FORD REMANUFACTURED TRANSMISSION AT 1800.00. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
PURCHASED USED VEHICLE FROM MARSHALL USED CARS IN SACRAMENTO, CA, WHERE RESIDE CURRENTLY. PURCHASED 05/2011, PAID FULL NO LOAN AT TIME OF PURCHASE. PURCHASED ADD. EXT. WARRANTY WHICH WAS 6MONTHS. FROM THE DOS TIL PRESENT DATE; I HAVE PAID, AND WAS MISLEAD IN ALL THE INSURANCE COVERING MAJOR DEFECTS, OWNER(ME) HAD CAME OUT OF POCKET PAYING FOR SERVICE TO FIX WARRANTY PARTS. NOW THIS IS THE CURRENT AND SERIOUS ISSUE. I AM DISABLED, I HAVE A DISABLE CHILD. MY VEHICLE WAS REPORTED UNDER VIN TO FORD CORPORATE TO NOTATE FOR SERVICE TO BE CHECK AND WORKED ON AT LOCAL FORD DEALER. COMPLAINED ABOUT MULTIPLE (4) ISSUES. DEALERSHIP MISLEAD ME, AND DID NOT PERFORM WORK. ONLY WORK THEY DID WAS REPLACE 1 RECALL 10/12. AFTER RECALL SERVICE I (OWNER) RECALL MANUFAC. MADE CLAIM, AGAIN AND THEN WENT TO DEALER. I WAS TURNED AWAY...AND TOLD TO DO NORMAL MAINTENANCE BEFORE PUTTING A SERVICE CLAIM IN. THIS IS A PROBLEM. I AM NOT IGNORANT TO THE ANATOMY OF A VEHICLE. I AM VERY LITERATE ON UNDERSTANDING VEHICLE OPERATIONS AS WELL AS MAINTAINING MAINTENANCE. I CAN SAY THIS BECAUSE I BELIEVE I SHOULD BE AWARE OF EVERY ISSUE SO I WONT HAVE A DISABLED VEHICLE. VEHICLE MILEAGE APPLIED FROM THE DATE RECALL REPLACED 5800 WITHIN THE TIME TIL I MADE ANOTHER CLAIM IN OCT 2013. TOOK VEHICLE IN, TOLD TO CHECK EVERYTHING. DID. BROUGHT VEHICLE BACK AND VEHICLE WAS IN SERVICE DEPT FOR WEEK WHICH ROLLED OVER TO NOV 1, 2013. VEHICLE WAS DX AND FOUND TO BE THE SAME THING I MADE A CLAIM ABOUT. VEHICLE HAS A DEFECTED R
VEHICLE BEGAN TO LURCH, AND LOSE PULLING POWER. ENGINE CONTINUED TO RUN, BUT VEHICLE HAD MOMENTS OF LOSS OF PULLING POWER. RPM CONTINUED TO REMAIN THE SAME. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO NEUTRAL CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,572.
DRIVING SOUTH ON I 75,RETURNING FROM A WEEK'S VACATION, IN MEDIUM SATURDAY TRAFFIC THE CAR STARTED TO ACT UP. LIGHTS, WARNING LIGHTS, GAUGES, EVEN THE TEMPERATURE AND COMPASS STARTED FLASHING AND GOING ON AND OFF. THERE WAS AN EXIT A MILE AHEAD WHEN THE ENGINE DIED, RIGHT IN FRONT OF A SEMI. I HAD TO SWERVE TO THE SIDE OF THE ROAD TO NARROWLY AVOID AN ACCIDENT. THE CAR WOULD NOT START AFTER THAT. I HAD TO ARRANGE A TOW AND WAS LEFT STRANDED FOR FIVE DAYS. THE FORD DEALER UP NORTH COULD NOT GET THE PART FOR THREE WEEKS. NOW IT'S AT A FORD DEALER HERE, BY DETROIT, FOR OVER A WEEK. THEY SAID IT WILL COST OVER ONE THOUSAND DOLLARS TO REPLACE THE PCM. LOOKING ON LINE I SEE ALL THE COMPLAINTS AND REPAIRS REPORTED ABOUT THIS CAR, AND YOU ARE DOING NOTHING?? AFTER SEEING THE PCM AND THE REPAIRS TO FIX THE PROBLEM YOU HAVE TO WONDER WHY THE BRAIN OF THE CAR IS IN A SPOT WHERE IT CAN GET WET, AND WHY THERE ARE HOLES IN THE TOP TO LET WATER IN? HOW MANY PROBLEMS, ACCIDENTS,OR DEATHS DO THERE HAVE TO BE TO START A RECALL???? *TR
ALMOST EVERY TIME WE START THE VAN, THE ODOMETER HAS ALL DASHES THROUGH THE READING AND THE SPEEDOMETER WILL NOT WORK. AFTER RESTARTING THE VAN SOMETIMES SEVERAL TIMES IT FIXES ITSELF. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. I HAVE BEEN SEEING A LOT OF INFORMATION IN FORUMS ABOUT WATER GETTING ON THE PCM DUE TO A MANUFACTURE ERROR, BUT HAVE NOT SEEN A RECALL FOR THE ISSUE. AFTER REMOVAL OF THE AIR [XXX] TO DO MINOR MAINTENANCE TO THE VEHICLE WATER IS ABLE TO SEEP PASS A MISPLACED SPOT WELD AND DRIP ON TOP OF THE PCM UNIT. DAMAGE TO THE UNIT CAUSES SEVERAL ISSUES INCLUDING THE PROBLEM I AM FACING WITH MY VAN. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,500.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION SPECIALIST, WHO INFORMED THE CONTACT THAT THE TORQUE CONVERTER WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS ALSO PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) HOWEVER, SIX MONTHS AFTER THE REMEDY WAS PERFORMED THE FAILURE RECURRED. THE RECALL REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 76,956 . ..UPDATED 01-10-14 *BF THE CONSUMER STATED THE DEALER INSTALLED A FAULTY TORQUE CONVERTER, OR DIDN'T INSTALL IT CORRECTLY, PER THE RECALL NOTICE. THE TRANSMISSION FAILED FIVE MONTHS AFTER THE REPLACEMENT OF THE TORQUE CONVERTER. UPDATED 01/15/14
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANS AXLE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SOLENOID WAS DEFECTIVE. AS A RESULT, THE TRANSMISSION NEEDED TO BE REBUILT AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE THIRD SEAT ANCHOR POINT BROKE SENDING THE SEAT FORWARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FAILURE WAS DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
AFTER DRIVING TO THE STORE WITH MY KIDS I OPENED THE DRIVERSIDE SLIDING DOOR TO GET MY KIDS OUT. THE REAR QUARTER WINDOW EXPLODED. I COULD NOT FIND ANYWHERE WHERE THAT IT MADE CONTACT. NOW THEIR IS GLASS EMBEDDED IN CARSEATS AND CHILD SAFETY SEATS. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOULD EXHIBIT A LOUD, ABNORMAL NOISE. THE NOISE WAS MOST PROMINENT WHEN THE CONTACT WAS ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ROTORS AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.
I CURRENTLY OWN A 2004 FORD FREESTAR MINIVAN. I HAVE BEEN EXPERIENCING START PROBLEMS FOR A COUPLE OF WEEKS NOW. I DROVE THE CAR ABOUT 10 MILES TO GET GAS. I TURNED THE ENGINE OFF TO FUEL UP. I ATTEMPTED TO START THE VEHICLE AND IT WOULD NOT START. I CALLED MY HUSBAND TO TRY TO JUMP START THE VEHICLE AND IT WORKED. DROVE THE CAR 1/4 MILE DOWN THE ROAD TO AUTOZONE TO HAVE THE BATTERY TESTED. THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE SEEMED TO BE REPAIRED AFTER THE BATTERY WAS REPLACED. ABOUT 5 DAYS AFTER THE BATTERY WAS REPLACED THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. I CALLED AAA TO HAVE IT TOWED TO THE FORD DEALERSHIP FOR REPAIRS. THE AAA MECHANIC TRIED TO START IT BEFORE JUST TOWING IT. HE MOVED THE SHIFTER TO NEUTRAL AND BACK AND STARTED TO VEHICLE RIGHT UP. MAYBE I DID NOT HAVE THE SHIFTER IN THE PROPER POSITION? SINCE THEN, THE VEHICLE HAS NOT STARTED UP QUITE A FEW TIMES....AT RANDOM TIMES, OVER THE LAST FEW DAYS. I WAS STRANDED AT THE DOCTORS OFFICE WITH A NO START. CALLED AAA AGAIN FOR A TOW AGAIN. HOWEVER, RIGHT BEFORE AAA GOT TO ME....THE VEHICLE STARTED RIGHT UP. I CANCELLED THE AAA CALL AND DROVE STRAIGHT TO THE DEALERSHIP FOR REPAIR. THE FORD DEALERSHIP CAN NOT FIND ANY PROBLEM AS TO WHY THE VEHICLE WILL NOT START. IT STARTS EVERY TIME FOR THEM. THE ALTERNATOR AND THE STARTER ARE FINE. THE BATTERY HAS BEEN REPLACED AND THERE ARE NO TRANSMISSION ERROR CODES BEING EMITTED.I HAVE A HUNCH THAT THIS IS AN ELECTRICAL PROBLEM. IT ISN'T ANYTHING ELSE. TH
MULTIPLE TIMES SINCE APRIL 2013 THIS VEHICLE HAS STARTED STALLING AT STOP SIGNS AND TRAFFIC LIGHTS, WHEN SHIFTING GEARS THE VEHICLE'S GAS WOULD HAVE TO BE SLIGHTLY ACCELERATED FIRST AND THEN IT WOULD MOVE IN ITS GEAR WITH FORCE. STARTING IN JULY ALL THE VEHICLE'S POWER WOULD CUT OFF AT TRAFFIC LIGHTS AND STOP SIGNS AND WOULD HAVE TO BE RESTARTED. AFTER RECEIVING NOTICE OF THE 2013 RECALL FOR THE TORQUE CONVERTER AND TAKING IT TO A FORD DEALERSHIP, IT WAS THEN TOLD BY A DEALERSHIP SERVICE REP THAT THE TRANSMISSION WOULD NEED TO BE REPLACED DUE TO EXCESSIVE FLUIDS FROM THE TORQUE CONVERTER AFFECTING THE TRANSMISSION AND DAMAGING IT. THIS HAS TAKEN PLACE SEPT. 2013. *TR
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. HOWEVER, ON AUGUST 3, 2013, THE TORQUE CONVERTER FAILED AGAIN. THE SERVICE TECHNICIAN CONTACTED FORD, TO SEE IF ANY ASSISTANCE WAS AVAILABLE. FORD DENIED ANY FINANCIAL HELP.
ON THE WAY HOME FROM A DAY TRIP ABOUT 20 MILES FROM HOME WE GO THRU A BUSY INTERSECTION, ABOUT HALFWAY THRU WE LOSE ALL POWER LIKE IT HAS COME OUT OF GEAR. WE ARE LUCKILY ABLE TO COAST THRU. WHEN WE STOP ENGINE RUNS BUT HAVE NO FORWARD OR REVERSE GEAR. WE TAKE IT FOR THE RECALL AND THEY HAPHAZARDLY FIX TRANSMISSION, NOW LESS THAN 1500 MILES LATER THERE IS ALL KINDS OF NOISE AND HIGHWAY VIBRATION FROM DRIVETRAIN. FORD SAYS ITS NOT RELATED, BUT HOW CAN THAT BE. I FEEL ITS A MATTER OF TIME BEFORE THE TRANSMISSION FALLS OUT AGAIN. ITS NOT RIGHT THAT FORD HAS A KNOWN TRANSMISSION PROBLEM WITH THESE VEHICLES BUT ARE NOT FIXING THEM PROPERLY. IT FEELS LIKE A SCAM, THEY DO AS LITTLE AS POSSIBLE ON THEIR RECALL FIX SO THEY CAN SOAK YOU WHEN YOU HAVE TO BRING IT BACK.
I WAS LEAVING MY RESIDENCE IN MY 2004 FREESTAR WHEN IT ALL OF A SUDDEN JUST CUT OFF. IT STARTED RIGHT BACK UP AND SHUT OFF AGAIN, STARTED BACK UP DROVE ABOUT 100 YARDS SHUT OFF AGAIN. I DROVE IT BACK TO MY HOUSE AS I HAD BARELY GOTTEN OUT OF MY DRIVE. HOWEVER TO DRIVE IT BACK TO THE HOUSE I HAD TO CONTINUALLY RESTART THE VEHICLE. NEXT DAY GOT IN IT AND IT WOULD NOT GO IN REVERSE AND IN NEUTRAL THE ENGINE IDLED UP VERY HIGH. I PUT IT IN DRIVE IT MOVED, PUT IT BACK IN REVERSE NOTHING REPEATED THIS ACTION, HEARD A LOUD CLICK AND VAN WENT IN REVERSE. AFTER A FEW MINUTES IT SEEMED TO CHANGE GEARS SITTING IN THE DRIVE. I HAVEN'T DRIVEN IT ANY WHERE, SCARED TO. ALSO WE JUST PURCHASED THIS VAN USED 10 DAYS AGO. DEALER SAID BRING IT IN HAS A 30 DAY WARRANTY. DID I MENTION IT RAINED SUNDAY AND I DIDN'T ATTEMPT TO DRIVE IT UNTIL WEDNESDAY AND ALL THIS STARTED. READ ON THIS SIGHT ABOUT ALL THE PCM PROBLEMS AFTER RAIN. *JB
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 75 MPH THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER 2 HOURS BUT DID NOT OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT A FAILED SEAL WAS ALLOWING WATER TO LEAK INTO THE TRANS-AXLE VENT CAUSING A FAILURE TO THE PCM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
I LOST POWER ALL OF A SUDDEN THROUGH THE TORQUE CONVERTER. THERE IS A RECALL ON SPECIFIC FREESTARS, BUT NOT MINE. I HAVE THE SAME ISSUE AS THE OTHERS. I ALMOST WAS HIT PULLING ONTO THE HIGHWAY BY A LARGER TRUCK. *TR
INTERMITTENTLY, WHEN I AM IDLING IN DRIVE (LIKE AT A LIGHT) WITH MY FOOT ON THE BRAKE, THE VAN WILL BEGIN TO SURGE AND LURCH FORWARD, SOMETIMES VIOLENTLY. ONLY PRESSING HARD ON THE BRAKE WILL KEEP IT FROM MOVING FORWARD AND CAUSING A CRASH. SOMETIMES HAPPENS IN REVERSE ALSO. THE TACHOMETER WILL SURGE UP TO HIGHER RPMS AND BACK DOWN AS IT LURCHES. SOMETIMES, IF IT IS VIOLENT ENOUGH, THE BATTERY LIGHT WILL FLASH OFF AND ON AS IF THE VEHICLE IS ABOUT TO STALL. SEEMS VERY DANGEROUS AS IT COULD CAUSE AN ACCIDENT WITH A NEARBY VEHICLE. *JB
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
FORD ISSUED A RECALL FOR LOSS OF FORWARD POWER DUE TO A TORQUE CONVERTER ISSUE. MY VEHICLE DID NOT EXHIBIT THE SYMPTOMS BUT I DECIDED IT WOULD BE A GOOD IDEA TO HAVE IT DONE, I WAS PLANNING TO KEEP THE VEHICLE FOR A WHILE. THE DEALERSHIP SAID IT WOULD TAKE 2 DAYS. THEY HAD VEHICLE OVER A WEEK. THAT WAS DECEMBER 2012. THEY HAD A PROBLEM; THEY DID NOT TELL ME. NOT LONG AFTER GETTING THE CAR BACK, I KNEW SOMETHING WAS DIFFERENT, I COULD NOT PUT MY FINGER ON IT. SOMETIME IN APRIL/MAY 2013 TIME FRAME, I HAD A COUPLE OF INCIDENTS WHERE THE CAR WOULD NOT GO FORWARD. I STOPPED, PUT THE CAR IN PARK, THEN DRIVE AND I WAS OK. I THOUGHT IT WAS A LINKAGE ADJUSTMENT ISSUE. THEN IN JUNE, IT FAILED WHILE GOING UP A HILL ON A VERY BUSY ROAD. I TURNED INTO A DRIVEWAY, BACK OUT, AND WENT DOWN THE HILL AND LIMPED TO THE DEALERSHIP. MY CAR WAS EXHIBITING THE EXACT SAME SYMPTOMS OF THE RECALL. THE DEALERSHIP SAID IT WAS DUE TO A ROTTED DIPSTICK HOUSING ASSEMBLY AND THAT MY REPAIR BILL WAS OVER $3500. I LET CAR SIT BECAUSE I DON'T HAVE MONEY. AFTER STEWING ABOUT THIS FOR MANY WEEKS, I CONTACTED FORD TO COMPLAIN. IN DECEMBER, THE MECHANICS WHO WORKED ON THE TRANSMISSION WOULD HAVE HAD TO DISCONNECT THE DIP STICK HOUSING. THEY HAD TO KNOW IT WAS RUSTY AND MAY HAVE EVEN DAMAGED IT TO THE POINT OF ALLOWING WATER IN. THEY IGNORED THAT DANGER. SINCE THE SYMPTOMS OF THE ISSUE ARE EXACTLY THE SAME AS DESCRIBED IN THE RECALL, THERE IS THE POSSIBILITY THAT FORD IS NOT BEING HONEST ABOUT THE REAL SOURCE OF TH
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), THE VEHICLE LEAKED TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER REPAIRED THE VEHICLE TRANSMISSION AGAIN. THE CONTACT ALSO STATED THAT THE VEHICLE CONTINUED TO LEAK TRANSMISSION FLUID AFTER THE SECOND REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
STARTING ABOUT A YEAR AGO THIS VEHICLE SHOOTS GAS OUT WHILE TRYING TO FILL UP. GAS WILL SHOOT OUT ALL OVER WHOMEVER IS PUTTING IT IN. IT ALSO SHUTS THE PUMP OFF WITHOUT BEING FULL.THIS HAPPENS EVERY TIME. *TR
WAS DRIVING WITH CRUISE CONTROL AND VEHICLE STARTED LURCHING WHILE DRIVING. WHILE IN PARK RPMS GO UP AND DOWN. FEEL LIKE VEHICLE IS STRUGGLING. HAD RECALL ISSUE TAKEN CARE OF LAST MONTH. DOORS ALSO LOCK WHEN THEY WANT TO AND SOMETIMES WINDOWS DON'T WORK. ALWAYS HAPPENS AFTER RAIN. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED AND IN PARK, IT ERRONEOUSLY ROLLED AWAY AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
VAN STARTED RUNNING POORLY SUDDENLY, THEN WOULD NOT RUN AT ALL. AFTER SHUTTING DOWN AND ALLOWING COOL DOWN TIME, RESTARTED VAN AND IT WOULD NOT GO INTO GEAR. RAN WELL IN PARK OR NEUTRAL, BUT SHIFTING INTO ANY GEAR WOULD "CLUNK" AND THE ENGINE WOULD IMMEDIATELY QUIT. AFTER 5 DAYS OF TROUBLESHOOTING, TRACED TROUBLE TO ENGINE PCM AFTER READING IN ON-LINE FORUMS ABOUT IT. FOUND PCM WET AND PINS ON PCM AND CONTACTS ON WIRE HARNESS CORRODED AND GREEN DUE TO WATER LEAKING PAST COWL-TO-BODY SEAL. THE PCM CONNECTOR IS NOT SEALED, SO IF WATER DOES DRIP ON IT, IT IS DRIPPING DIRECTLY ONTO BACK SIDE OF THE CONTACTS AND FORD DID RELEASE A TSB ABOUT THIS ISSUE BUT NOT A RECALL. TSB SAYS TO REMOVE SOME PLUGS FROM BODY (MY VAN IS SEVERELY RUSTED IN ONE OF THOSE 2 SPOTS), SEAL AROUND CLIPS THAT HOLD PLASTIC COWL TO BODY WITH SILICONE SEALANT AND ADD ADDITIONAL WEATHER STRIPPING ON THE OUTER EDGES OF COWL TO TRY TO PREVENT WATER. I HAD TO REPLACE MY PCM. HAD MY WIFE BEEN ON THE HIGHWAY WHEN THIS HAPPENED, THERE WOULD HAVE MOST CERTAINLY BEEN AN ACCIDENT OR INJURY. *TR
BACKDOOR WON'T UNLOCK AND NOW DOOR WON'T CLOSE OR LOCK. *TR
FORD MOTOR COMPANY APPEARS NOT WANTING TO HONOR ITS OWN RECALL LETTER 11S25 TORQUE CONVERTER REPLACEMENT. ON JUNE 2009, I TOOK MY VEHICLE TO A REPAIR SHOP AND THEY REPLACED THE TRANSMISSION, IT WAS UNFORTUNATE AS MY EXTENDED WARRANTY HAS EXPIRED. FORTUNATE FOR ME AT THE END OF LAST YEAR I RECEIVED THAT RECALL LETTER WHICH AT LEAST WOULD COVER PART OF MY COST. I TOOK THE LETTER FORD MOTOR COMPANY HAD SENT ME ALONG WITH REPAIR SHOP INVOICE TOTALING $2,228.00, REPLACED TRANSMISSION WARRANTY AND RECEIPT SLIPS TO A LOCAL FORD SERVICE CENTER ON MAY 2013 AND STILL BY AUG 2013; THERE HAD BEEN NO CHECK ISSUED AS THE SERVICE MAN TOLD ME OR CALLS UNTIL I GOT WITH FORD NATIONAL 1-800 NUMBER. ONLY THEN AND MORE THAN 60 DAYS LATER I RECEIVED A CALL FROM THE LOCAL SERVICE CENTER ASKING FOR MORE DOCUMENTATION. NOW FORD LOCAL SERVICE CENTER TOLD ME THAT IT WAS UP TO FORD MOTOR COMPANY TO WORK WITH THE ISSUE AND FORD MOTOR COMPANY TOLD ME IT WAS MY FORD LOCAL SERVICE CENTER. I AM CONFUSE THOUGHT THEY BOTH WORK FOR EACH OTHER I DO NOT KNOW WHAT IS GOING ON HERE. BUT CERTAINLY WANT TO GET THIS RESOLVE. CAN YOU HELP? ///// MY PROBLEM WITH THE POWER TRAIN STARTED ON JUNE 2009 WHILE I WAS DRIVING MY SON, FOR A SCHEDULED OUTPATIENT OPERATION. IT HAPPEN ON A TWO LANE PORTION OF THE STREET AT ABOUT 400 FTS OR SO FROM A TRAFFIC LIGHT, MY MINI-VAN ALL OF THE SUDDEN LOSS POWER TRAIN, THE ENGINE WAS STILL ON AND WITH THE VEHICLE MOMENTUM I DROVE IT TO THE SIDE OFF THE STREET. THE ENGINE WAS ON, ELECTRICAL
HAVE CHATTER COMING FROM TRANSMISSION AYEAR AGO THE INPUT SHAFT FAILED AND WE HAD A RECALL REPAIR MADE IT IS DOING THE SAME THING AGAIN THERE NEEDS TOO BE A RECALL ON THE TRANSMISSION S IN THESE VEHICLES IMMEDIATELY . *TR
STOP RUNNING SOMETIME WOULD START,THEN WOULDN'T START,TOOK TO A SHOP THEY SAID LOOK AT IT BEEN SUBMERGED OR UNDER WATER,AT ECLT PLUG WHERE,WET WITH WATER,SAID IT WOOD NEED NEW WIRING HARNESS, POSSIBLE COMPUTER BOX..AT COST OF $1200-1500 PART AND THEN THERE LABOR..HERE IN KENAI ALASKA..GOT TO FIXER IF I WANT TO DO THIS...I BOUGHT THIS USED HERE CAME UP FROM THE SOUTH ,ARIZONA, DONE CAR FAX ALL GOOD. *TR
2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MADE FOR DECEMBER 26, 2012, EVEN THOUGH THE CONSUMER DID NOT EXPERIENCE ANY TYPE OF FAILURE, HE STILL COMPLIED WITH THE RECALL. TWO DAYS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE RECALL HAD BEEN COMPLETED. HOWEVER, ON JANUARY 4, 2013 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER EXPERIENCED A SUDDEN LOSS OF POWER WITH NO WARNING. HE SOON DISCOVERED THE VEHICLE WOULD ONLY GO FORWARD, AS THERE WAS NO ABILITY TO GO IN REVERSE. HE IMMEDIATELY DROVE TO THE DEALER, WHERE AN INSPECTION WAS PERFORMED AND IT WAS DETERMINED THE TRANSMISSION WAS BEYOND REPAIR AND WOULD NEED TO BE REPLACED. FORD STATED THE FAILURE OF THE TRANSMISSION IMMEDIATELY FOLLOWING THE RECALL WAS A COINCIDENCE AND THEY WOULD NOT OFFER ANY ASSISTANCE.
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO WHEEL WELL RUSTING RECALL NOTICE. *SMD THE CONSUMER STATED RUST DEVELOPED ON THE DRIVER'S SIDE DOOR IN 2010, AT THE TIME THE VEHICLE WAS PURCHASED, THE CONSUMER BOUGHT AMOR PROTECTION FOR RUST. THE CONSUMER PUT IN A CLAIM, AND THE VEHICLE WAS REPAIRED. HOWEVER, ONE YEAR LATER, THE RUST RETURNED, ONLY THIS TIME, THE CONSUMER WAS DENIED A SECOND CLAIM. A COUPLE OF YEARS LATER, THE THIRD SEAT BRACKET FELL APART. THE CONSUMER RECEIVED A RECALL ABOUT THE WHEEL WELL RUSTING. THE CONSUMER MADE AN APPOINTMENT AT THE DEALER. THE DEALER INFORMED THE CONSUMER, AS THEY WERE CUTTING AWAY AT THE RUST. IT WAS DISCOVERED THE FRAME WAS ALSO RUSTING, AND IT WAS DANGEROUS TO DRIVE THE VEHICLE, OR TO EVEN TRY AND FIX THE RUST PROBLEM.
IN SEPTEMBER 2012 I TOOK MY 2004 FREE STAR INTO FORD DEALERSHIP TO HAVE THE TORQUE CONVERTER REPLACED DUE TO A RECALL. NOW I GET A TRANSMISSION CHATTER. I TOOK IT ONCE AGAIN INTO THE DEALERSHIP FOR A RECALL ON THE 3RD ROW SEAT AND ASKED THEM AFTER COMPLETING THE RECALL IF THEY WOULD CHECK OUT THE CHATTER. THEY AT FIRST TOLD ME IT WAS A MISFIRE...THAT POSSIBLY THE PLUGS AND/OR WIRES NEEDED REPLACED. I OBTAINED A COST FOR THAT AND THEN ASKED THEM TO COMPLETE THE JOB. THEY CALLED ME BACK IN AN HOUR OR SO AND TOLD ME THAT MY PROBLEM WAS A MUCH BIGGER PROBLEM. THEY SAID MY TRANSMISSION HAD WATER IN IT. MY HUSBAND CHECKED THE FLUID AND YES IT HAS A MILKY APPEARANCE. THE DEALERSHIP IS THE ONLY ONES WHO HAVE REMOVED MY TRANSMISSION WHEN THEY DONE THE TORQUE CONVERTER RECALL THE PREVIOUS FALL. NOW I LEARN THAT THERE IS SOME SORT OF SEAL IN WHICH WATER CAN SEEP INTO THE TRANSMISSION. WHAT'S UP WITH THAT AND WHY HASN'T THERE BEEN A RECALL ON THIS SEAL. *TR
WAS DRIVING ABOUT 35 MILES AND HOUR WHEN I TURNED AND WENT UP A SLIGHT INCLINE...ENGINE SPUTTERED A BIT THEN I TURNED INTO PARKING LOT, HEARD A LOUD NOISE LIKE ENGINE REVVING UP AND THEN IT JUST DIED. LOST ALL CONTROL OF VEHICLE AND LUCKILY COASTED TO A SPOT WHERE NO CARS WERE. I LET IT SIT FOR A MOMENT, STARTED BACK UP AND IT WAS REVVING UP AGAIN AND RPM'S WERE GOING UP DRASTICALLY. TRIED TO PUT IN REVERSE AND IT WOULD NOT GO, SHIFTED TO PARK AGAIN AND IT REVVED BACK UP. TURNED OFF LET SIT AGAIN...THEN STARTED, WAS ABLE TO REVERSE BUT WITH LOUD NOISE AND REVVING OF RPM'S. DRIVE A SMALL AMOUNT AND IT DIED AGAIN AND WOULD NOT START BACK. HAD PCM REPLACED ABOUT ONE YEAR AGO. NOT SURE OF PROBLEM. STILL WAITING TO GET IT TOWED. *TR
BOUGHT CAR NOV 2012 FROM TRUCK JUNCTION AND FROM THE DAY WE BOUGHT IT THE CAR STALLED RAN RUFF WOULDN'T START. GAVE US THE RUN AROUND WHILE UNDER WARRANTY NOW FORD SAYS PCM WET N RUINED FROM DAY ONE. I'VE HAD A BROKEN VAN IN MY DRIVE FOR 8 MONTHS WHAT THE [XXX]HOW CAN FORD MAKE A PRODUCT THAT IS THIS BAD WITH NO RECALL [XXX] AMERICAN PRODUCTS THIS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Ford Freestar → · Every Freestar year → · How the figures are calculated →