ON APRIL 28TH 2006 I WAS ON MY WAY TO WORK, STOPPED AT A RED LIGHT, PROCEEDED TO MAKE A LEFT TURN, MY VAN WOULD NOT MOVE FORWARD OF BACKWARD. I HAD TO CALL FOR A TOW TO TAKE MY VAN TO A DEALERSHIP. THE DEALERSHIP TOLD ME I HAD TO PAY $75.00 IN ORDER FOR THEM TO TELL ME WHAT WAS WRONG WITH MY VAN. THEY DIAGNOSED THE PROBLEM AND TOLD ME IT WAS MY TRANSMISSION, THAT THE TORQUE CONVERTER HAD PLAYED OUT.THE TOTAL CHARGE WAS $2817.38 + 75.00 DOLLARS.I MADE A CALL TO FORD MOTOR CO. TO SEE IF THERE WAS A RECALL ON THE TRANSMISSION OF THE FORD FREE-STAR , THEY TOLD ME NO. *TR
2004 Ford Freestar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
2004 FORD FREESTAR. CONSUMER WANTS TO KNOW IF THERE IS ANY INFORMATION OF DEFECTS ON VEHICLE. *SMD
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN). THE CONTACT STATED THAT WHILE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND WAIT SOME TIME BEFORE BEING ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE TRANSMISSION FAILED DUE TO A FAULTY TORQUE CONVERTER. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 98,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE PROBLEMS STARTED AFTER THE DEALER WORKED ON THE VEHICLE. UPDATED 09/05/13
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE. THE CONTACT NOTICED SMOKE FROM UNDER THE HOOD. THE CONTACT STOPPED AT A SIDE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE TRANSMISSION FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) FOR WHICH THE VEHICLE HAD BEEN REPAIRED UNDER IN 2012. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS), IT WAS DETERMINED THAT THE REAR WHEEL WELLS WERE CORRODED DUE TO WATER PENETRATION AND WERE UNABLE TO SUPPORT THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE CONSUMER STATED THE REAR LATCH 3RD ROW SEAT FELL OFF, DUE TO IT RUBBING AGAINST THE REAR TIRE.
WHILE MY HUSBAND WAS ON HIS WAY HOME FROM WORK HE CAME UPON A RED LIGHT. WHEN THE LIGHT TURNED GREEN AGAIN HE ATTEMPTED TO ACCELERATE BUT THE VAN WOULD NOT MOVE. HE TURNED THE IGNITION OFF AND THEN ON AGAIN AND THE VAN STILL WOULD NOT MOVE. ALL OF THIS OCCURRED WITHOUT ANY WARNING, NO LIGHTS FLASHING OR ANY KIND OF UNUSUAL SOUNDS. AFTER HAVING IT TOWED TO THE DEALER WE PURCHASED THE VEHICLE FROM WE WERE TOLD THAT THE VAN HAD AN ELECTRICAL PROBLEM THAT NEEDED TO BE HANDLED AT THE FORD DEALER. NOW WHAT I HAVE BEEN TOLD IS THAT THE ELECTRONIC COMPUTER MODULE WAS THE PROBLEM AND NEEDED TO BE REPLACED. THIS REPAIR COST US $1200 DOLLARS AFTER HAVING THE VAN FOR JUST UNDER FIVE MONTHS. WE ARE PAYING CLOSE TO $13,000 FOR THIS VAN AND WERE NOT ABLE TO DRIVE IT SAFELY FOR AT LEAST SIX MONTHS WITHOUT REPAIR. SOMEONE SHOULD PROTECT THE CONSUMER A LITTLE BETTER THAN THEY ARE. THIS IS DEVASTATING FOR MY FAMILY CONSIDERING THIS IS OUR FIRST VEHICLE AND WE ARE STILL INEXPERIENCED WITH THE WAS DEALERS PREY ON THEIR POTENTIAL CUSTOMERS, FORD SHOULD BE ASHAMED OF HOW THEY TREAT THE PEOPLE WHO ARE THE ONE'S WHO KEEP THEM IN BUSINESS. I THINK PEOPLE SHOULD TAKE A STAND TO REFRAIN FROM PURCHASING FORD VEHICLES UNTIL THEY TAKE CONSUMER SAFETY SERIOUSLY. THERE SHOULD ALSO BE A LAW WHICH STATES THAT ANY USED CAR DEALER DISCLOSE RECALL INFORMATION TO THE POTENTIAL BUYER BEFORE A CONTRACT IS ENTERED INTO. THE TYPE OF PROBLEM THAT WE HAVE COULD HAVE ENDED IN SERIOUS INJURY OR DEATH HAD THIS HAPPENED ON
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE RPMS RACED AS THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TORQUE CONVERTER WAS REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE FAILURE WAS NOT CORRECTED AND THE VEHICLE REMAINED INOPERABLE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 127,857.
THE TRANSMISSION IS SLIPPING IN AND OUT AND VERY SLUGGISH AND NO POWER, BACKFIRING AND SMELLS VERY STRONG OF GAS FUMES. HAS BEEN GOING ON FOR A FEW WEEKS. I WAS DRIVING ON THE HIGHWAY AND IT SLIPPED OUT OF DRIVE AND LOST POWER. I HAD TO SLOW MYSELF DOWN AT A PACE TO TURN THE VAN INTO A SAFE AREA OFF THE HIGHWAY I WAS TRAVELING AT THE SPEED OF 60..VERY SCARY ...THE VAN WOULD NOT MOVE. I HAD THE VAN TOWED BY A FRIEND AT THE COST OF $65.00 (HE SAVED ME A LOT OF MONEY ) WHICH WAS NOT OFFERED BACK TO ME FROM THE DEALERSHIP.... I DIDN'T KNOW ABT THE RECALL OR THE PCM PROBLEM UNTIL I WAS LOOKING FOR INFO ON YTUBE..I CALLED MY DEALER WHERE I HAD BOUGHT THE VAN( AND IT IS PAID FOR) WHEN I TALKED WITH AN ADVISOR HE SAID FOR ME TO HAVE IT TOWED TO THE DEALERSHIP AND THEY WOULD LOOK AT IT. I REFUSED TO PAY FOR THE TOW (THEY DID DO THAT AT LEAST) HE CALLED ME AND SAID THAT THE TORQUE CONVERTER WAS UNDER A RECALL AND THEY WOULD REPLACE THAT PART...3 DAYS LATER I WENT TO PICK THE VAN UP AND IT STILL WASN'T DRIVING RIGHT. STILL LOOSING POWER AND GAS SMELL AND IT FELT AS IF THE TRANSMISSION WAS SLIPPING STILL. IT WAS A SATURDAY AND THE LADY HELPING ME KNEW NOTHING COULDN'T EVEN FIND MY PAPERWORK AND HAD TO CALL THE ADVISOR. SHE SAID TO CALL HIM BACK ON MONDAY SO NEEDLESS TO SAY I TRIED TO DRIVE THE VAN AND IT JUST WASN'T DRIVABLE SO I PARKED IT.. WAS AFRAID IT MIGHT DO MORE DAMAGE IF I DIDN'T. ON MONDAY I CALLED AND SPOKE TO THE ADVISOR AND HE INFORMED ME THAT THEY ONLY DID THE RECALL PART AS
PURCHASED CAR IN NOV 08. IN DEC 09 HAD TRANSMISSION REBUILT (REMANUFACTURED BY FORD) IN JUNE OF 2013 NEEDS TRANSMISSION AGAIN!! WENT IN TO FORD DEALERSHIP AND ASKED FOR ALL PAPERWORK. FOUND OUT THIS WILL BE THE 4TH TOTAL TRANSMISSION IN THE LIFE OF MY VERY WELL MAINTAINED CAR! WARRANTY HISTORY STATED NOV 07 OVERHAULED TRANSMISSION 43085 MI DEC 09 REBUILT REMANUFACTURED TRANSMISSION 64858 MI JUNE 2013 TORQUE CONVERTER RECALL DONE 88658 MI DEALERSHIP CALLED FORD RECALL LINE, DID NOT FIX NEUTRALIZING PROBLEM WITH TRANSMISSION. FORD STATED IT MUST BE AN INTERNAL TRANSMISSION PROBLEM NOT COVERED BY RECALL. SO I CALLED FORD MOTOR COMPANY AND THEY WILL NOT DO ANYTHING!!!!!! RECALL THE UNSAFE BAD TRANSMISSIONS MADE BY FORD MOTOR COMPANY!! *TR
I HAD MY VEHICLE TO THE FORD DEALERSHIP ON A RECALL FOR THE THIRD ROW LATCH/CORROSION ISSUE. WHILE IN THE PROCESS OF DOING THE REPAIR, THE SERVICE DEPT. FOUND MASSIVE UNDERCARRIAGE CORROSION, IN WHICH OTHER PARTS OF MY CAR WERE DISINTEGRATING & FALLING APART, SUCH AS THE STARTER AND THE ENGINE MOUNTS, AS WELL AS PARTS OF MY EXHAUST SYSTEM. WHILE MY CAR WAS ON THE PREMISES THERE WERE ALSO TWO OTHER FREESTARS WITH SIMILAR AMOUNTS OF MASSIVE CORROSION ON THE BODY OF THE VEHICLE, PARTICULARLY ALL OF THE DOORS. MY VEHICLE IS ONLY 9 YEARS OLD AND HAS BEEN TAKEN CARE OF WITH REGULAR MAINTENANCE AND SHOULD NOT LOOK 20 YEARS OLD WITH THE CORROSION THAT IT HAS ACCUMULATED. I ALSO HAVE A LARGE, VISIBLE CRACK IN MY WHEEL WELL IN THE REAR PASSENGER AREA CAUSED BY CORROSION AND MY VEHICLE MAY NOT PASS INSPECTION. I HAVE BEEN IN TOUCH WITH FORD MOTOR CO. AND THEY SEEMED ONLY CASUALLY INTERESTED, BUT DID GIVE ME A CASE FILE # [XXX]. THEY REPORT THAT THERE IS CURRENTLY NO RECALL ON ANY OF THE PERIPHERAL CORROSION PROBLEMS AND COULD NOT GUARANTEE THAT THERE WOULD BE A RECALL ON THIS. THE SUPERVISOR AT THE DEALERSHIP EXPRESSED TO ME THAT HE HAS SEEN AT LEAST 6-8 OTHER FREESTARS WITH THE SAME CORROSION IN THE SAME PLACES. MY CAR IS ROTTING FROM THE INSIDE...PRESENTLY WHEN IT RAINS, MY FRONT PASSENGER DOOR ACCUMULATES WATER INSIDE, WHICH EVENTUALLY DRAINS ITSELF OUT THROUGH THE CORROSION UNDERNEATH THAT PANEL. PLEASE HELP ME TO FORCE A RECALL ON THIS ISSUE SO THAT I CAN GET MY CAR REPAIRED IN AN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT THE REPAIRS DID NOT INCLUDE THE TRANSMISSION PUMP. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 126,000. *TR
BOUGHT THIS VAN AT 37106 MILES. VAN SERVICED FOR STEERING RACK, STRUTS, SWAYBAR LINKS AND SPRINGS AT APPROX 68000 MILES. THE STEERING RACK NEEDED TO BE REPLACED TWICE. SPENT OVER $2000. MILES NOW ARE 70015 AND STEERING PROBLEMS HAVE RESURFACED. I HAD A DODGE CARAVAN THAT GAVE ME OVER 86000 MILES WITH MINIMAL REPAIRS. I WILL NEVER PURCHASE A FORD PRODUCT AGAIN. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE AIR CONDITIONING WOULD NOT COOL THE INSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADDED FREON, BUT IT DID NOT CORRECT THE PROBLEM. THE DEALER ALSO STATED THAT THE COMPRESSOR WAS OPERATING PROPERLY. THE CONTACT STATED THAT THE AIR CONDITIONING DID NOT SEEM TO TRULY START WORKING UNTIL THE VEHICLE SPEED WAS AT 40 MPH AND ABOVE. THE VEHICLE WAS NOT FURTHER REPAIRED.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 140,000. *TR
RECENTLY HAD THE TRANSMISSION TORQUE CONVERTER CHANGED UNDER RECALL. TODAY IT WAS RUNNING ROUGH, AND WOULD STALL OUT. IT WAS A DANGEROUS SITUATION AS I WAS IN HEAVY TRAFFIC AT THE TIME. IT SEEMS THAT THIS PROBLEM. HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME CAR. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT AS THE VEHICLE ABNORMALLY PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS PROBABLY SOMETHING WRONG WITH THE FRONT END SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 174,000.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS A GAPING HOLE IN THE REAR WHEEL WELL, CAUSING THE THIRD ROAD STRIKER AND LATCH TO FRACTURE. THE FAILURE PREVENTED THE THIRD ROW SEAT FROM LOCKING INTO PLACE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) HOWEVER, THE TECHNICIAN NOTIFIED THE OWNER THAT THE WATER DAMAGE CAUSED MOLD AND CORROSION TO FORM IN THE QUARTER PANEL, SEAT BELTS, LEFT THIRD ROAD SEAT AND THE CARPET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE ADDITIONAL REPAIRS WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 88,000.
WHILE DRIVING MY SON TO SCHOOL, VEHICLE STALLED AT 45 MPH AND ENGINE DIED. GOT VEHICLE STARTED AGAIN, DIED AGAIN, MANAGED TO GET VEHICLE BACK HOME. THIS ISSUE HAS BEEN HAPPENING INTERMITTENTLY EVER SINCE WITH NO WARNING ENGINE WILL DIE WHILE DRIVING VEHICLE. I HAVE BEEN ADVISED BY A MECHANIC THAT THIS IS DUE TO THE PCM GETTING WET REPEATEDLY. AFTER RESEARCHING ISSUE ON-LINE, THIS APPEARS TO BE A DESIGN ISSUE THAT FORD SHOULD ADDRESS IMMEDIATELY BEFORE IT RESULTS IN A FATALITY. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT WATER WAS SEEPING INTO THE CONNECTOR AND CAUSING A SHORTAGE HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 150,000. *TR
HI I AM [XXX] WAS OUT FRIDAY AT ABOUT 5.30 WHEN MY 2004 FREE STAR VAN STARTED ACTING UP IT CUT OFF 3 TIME RIGHT AT A LIGHT THIS IS [XXX] JUST GOT THE VAN 6 MOS AGO FOR 9,300 AT A FORD DEALER IN LEXINGTON NC .MAYBE GOING TO QUIT BUYING FORD ECT CAR VAN WHAT EVER HAD TO CALL MY DAD TO COME HELP ME THE VAN WOULD NOT RUN OR START BECAUSE OF THE PCM BOX HAD WATER ON IN IT .NOW FORD DON'T WANT TO DO A [XXX] THING BUT MAKE ME PAY MORE MONEY JUST GOT THE VAN FOR 9,300 NOW GOT TO PAY 1,2600 AT A FORD DEALER IN WHITEVILLE NC I DON'T HAVE THE MONEY BUT MY DAD AND BOTHER IS GOING TO PAY FOR IT TO GET FIX THIS TIME MAYBE SALE THE [XXX] 2004 FREE STAR VAN SOON I DON'T WANT TO BUT IF I DON'T SALE IT MAY HAPPEN AGAIN TO ME .FORD NEED TO RECALL THIS [XXX]NOW BEFORE SOMEONE GET KILLED I WHEN DOWN THE ROAD AND COULD NOT CONTROL MY VAN AND NOW I HAVE BRAKES WENT OUT TO ?????LOOK FORD SEND ME MY MONEY BACK 1,12200 TO ME IN WHITEVILLE NC 2872 TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WAS GOING TO ACCELERATE AND WHEN I DID THE VEHICLE JUST STOPPED GOING, THE VEHICLE DID STAY ON NO LIGHTS NO WARNING I COASTED TO SIDE OF ROAD. STOPPED THEN TRIED TO GO AGAIN AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED ALL THE GEARS AND NOTHING WOULD ENGAGE HAD TO CALL TOW TRUCK TO COME GET IT NOW WAITING ON MECHANIC TO TELL ME WHAT IS GOING ON! *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WOULD NOT RELEASE FOR THE DOOR TO BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE REAR DOOR LATCH. THE DEALER WAS UNABLE TO RELEASE THE DOOR LATCH DUE TO EXCESSIVE MOISTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN I.D. NUMBER 13V081000 (SEATS) BUT TO NO AVAIL. THE CONTACT HAD TO TAKE THE VEHICLE TO A SECOND DEALER TO HAVE THE VEHICLE REMEDIED PER THE RECALL. THE FAILURE MILEAGE WAS 154,430.
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT HUB, ROTORS, AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THAT NHTSA CAMPAIGN NUMBER: 04V446000 (WHEELS) WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,000. *TR
MY VAN WOULD NOT GO IN REVERSE , WHEN IT FINALLY DID IT KEPT DYING . TOOK TO FORD DEALERSHIP THE PROBLEM WAS THE COMPUTER BRAIN COST 1100. 2DAYS LATER THE EXACT SAME THING. THE PROBLEM IS SUDDEN LEAVING U STRANDED WITH NO WARNINGS. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 158,000. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPORADICALLY SLIP AND THE VEHICLE WOULD STALL SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE FULFILLMENT OF THE RECALL SERVICE. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE TRANSMISSION FLUID WAS BURNED AND THE GEARS WERE AFFECTED BY THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME TO CORRECT THE INITIAL FAILURE. THE CURRENT MILEAGE WAS 170,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR
WHILE DRIVING TO TAKE MY HUSBAND TO WORK IN THE RAIN MY WIPERS BEGAN TO SLOWLY LOSE POWER AND SLOW DOWN, THEN MY RADIO SHUT OFF, MY HEAD LIGHTS BEGAN TO TURN OFF THEN OFF THEN THEY LOSS POWER, FINALLY MY DASHBOARD BEGAN TO HAVE THE OIL LIGHT AND ABS LIGHT AND EMERGENCY BRAKE LIGHT COME ON, THEN THE BATTERY LIGHT TURNED ON I TOOK IT TO A MECHANIC AND THEY SAID IT SOMETHING ELECTRIC AND MAYBE THE PCM I CONTACTED FORD AND THEY SAID THEY HAVE NO RECALL FOR THAT AND CAN'T HELP ME UNLESS I WANT TO PAY OUT OF POCKET. MY MECHANIC ALSO SAID THEY HAVE SEEN MANY OTHER FORD FREESTARS WITH THIS PROBLEM AS THE VAN WAS MADE THAT THE PCM IS LOCATEDWHERE WATER COMES IN WITH RAIN AND RUINS THEM. WE ARE AFRAID THAT AN ELECTRIC PROBLEM MAY CAUSE A MISFIRE AND EVEN A FIRE TO THE VEHICLE.THIS IS MY ONLY VEHICLE I HAVE AND STRONGLY DEPEND ON IT SINCE I AM 6.5 MONTHS PREGNANT AND HAVE A 2 YEAR OLD AND AM AFRAID OF BEING STRANDED SOMEWHERE WITH HIM. HAD I KNOWN THAT THIS CAR WAS SO UNRELIABLE AND IRRESPONSIBLE FOR THEIR MISTAKES AND UN WILLING TO HELP, I WOULD OF PURCHASED A FOREIGN CAR WITH BETTER WARRANTY AND QUALITY AS WELL AS BETTER SERVICE. *TR
MY WIFE WAS DRIVING KIDS TO SCHOOL ON THE HIGHWAY AND WITHOUT WARNING THE CAR VIBRATED EXCESSIVELY AND DIED. THERE WERE NO INJURIES ALTHOUGH ALL WERE VERY SHAKEN. I HAD THE VEHICLE TOWED TO JACKSON FORD WHERE THERE WAS A RECALL ON THE TORQUE CONVERTER. JACKSON REPLACED THE TORQUE CONVERTER AND TEST DROVE THE VEHICLE. THEY CONTACTED ME TO TELL ME THAT THE RECALL WORK WAS COMPLETE AND THAT THEY HAD ANOTHER REPAIR FOR A CAM POSITIONER TO DO BUT THEY HAD TO ORDER THE PART. THE NEXT DAY I WAS INFORMED THE PART HAD CAME IN BUT AS THEY WERE PULLING THE VEHICLE IN THE SHOP IT LOST FORWARD MOVEMENT AGAIN. I ASKED THEM IF THEY WERE GOING TO REPAIR THIS AND I WAS TOLD THAT THEY THOUGHT IT WAS AN INTERNAL ISSUE AND IT WAS NOT THEIR RESPONSIBILITY. IF I WANTED IT REPAIRED IT WOULD COST $3800.00. I CONTACTED FORD MOTOR COMPANY AND THEIR REPRESENTATIVE ALSO SAID THAT THE TORQUE CONVERTER WAS WHAT WAS RECALLED NOT ANY INTERNAL ISSUES WITH THE TRANSMISSION. FORD MOTOR COMPANY ALSO TOLD ME THAT ANY FURTHER REPAIR WOULD BE MY RESPONSIBILITY. MY ARGUMENT WAS THAT THE VEHICLE LOOSING POWER WHILE DRIVING AT HIGHWAY SPEEDS AND VIBRATING AGGRESSIVELY IS WHAT MOST LIKELY CAUSED ANY OTHER DAMAGE. FORD MOTOR COMPANY AND THE JACKSON FORD DEALERSHIP DISAGREE. *TR
TRAVELING AT 55 MPH, VEHICLE SUDDENLY LOST FORWARD MOTIVE POWER IN TRAFFIC. VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. VEHICLE WAS STALLED IN NEUTRAL. HAD TO SHUT OFF THE VEHICLE AND RESTART AFTER SEVERAL MINUTES. DRIVE ENGAGED FOR TWO MINUTES, THEN LOST POWER AGAIN. VEHICLE HAD TO BE TOWED TO FORD MOTOR COMPANY WHERE THE TORQUE CONVERTER WAS REPLACED PER RECALL. VEHICLE WILL STILL NOT ENGAGE IN FORWARD OR REVERSE. FORD TECHNICIANS SAID THEY ARE UNSURE OF THE PROBLEM, THAT THE RECALLED PART SHOULD HAVE FIXED THE ISSUE. *TR
ON CHRISTMAS EVE 2012 WE DROVE TO OUR PARENTS HOUSE WE HEARD SOMETHING RUBBING AGAINST THE REAR DRIVER SIDE TIRE. WHEN WE INVESTIGATED WHAT WAS GOING ON WE FOUND THE 3RD ROW SEAT LATCH HAD ALMOST DETACHED BUT WAS RUBBING AGAINST THE TIRE IT EVENTUALLY FELL OFF AS WE TRIED TO GET IT TO RECONNECT. WE RECEIVED A RECALL LETTER IN APRIL BUT WAS UNAWARE OF THE POTENTIAL DANGER THAT DRIVING LIKE THIS FOR 3 MONTHS HAD CAUSED . AT REPAIR SHOP VEHICLE WOULD NOT PASS INSP DUE TO ROTTED WHEEL WELL AND SPRINGS ALSO ROTTED WE CALLED LOCAL DEALER FOR APPT ON RECALL. TO MY DISMAY A COUPLE OF THINGS THAT ARE VERY CONCERNING TO ME OCCURRED I RECEIVED A CALL LATER THAT DAY FROM THE DEALER STATING THAT THEY WHERE HAVING PROBLEMS WITH FORD COMPANY ITSELF THE LATCH HAD FALLEN OFF AND THEY HAD THE PARTS TO REPLACE IT BUT THEY COULD NOT ATTACH IT TO THE REAR WELL BECAUSE IT WAS ROTTED AND NOT ONLY THAT THEY ALSO TOLD US THE SPRINGS COULD FALL OUT AND COLLAPSE THE REAR SUSPENSION IF IT WAS DRIVEN AGAIN WHEN THEY TOLD THE FORD REPRESENTATIVE THIS THEY SAID JUST WELD A METAL PIECE OVER THE WELL WHEEL AND JUST ATTACH IT ON THEIR DEALER DECLINED BECAUSE THIS WOULD STILL BE A DANGEROUS SITUATION TO DRIVE BECAUSE OF THE REAR SPRINGS IF DRIVEN COULD DROP THE WHOLE REAR SUSPENSION WHILE DRIVING FORD REP SAID NOT OUR PROBLEM YOU NEED TO COMPLETE THE RECALL AND THE CUSTOMER HAS TO PAY FOR THE SPRINGS TO BE REPAIRED . THIS IS TOTALLY UNACCEPTABLE TO ME IT OBVIOUS THAT THE LATCH SITUATION AND CORROSION HAS CAUSE
AS I SEE THIS IS A VERY COMMON PROBLEM WITH ALL MODEL YEAR FREESTAR VANS. WATER LEAKS ONTO THE PCM AND SHORTS OUT THEN YOUR VAN WON'T RUN OR IF IT DOES NOT VERY WELL. MINE WON'T START AND GIVES ALL KINDS OF RANDOM MIL CODES. WAS DIAGNOSED WITH WATER IN PCM. PLAIN AND SIMPLE FORD NEEDS TO ISSUE A RECALL FOR THIS BECAUSE ALL THE VANS HAVE IT OR WILL GET IT. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRANSMISSION BECAME SEIZED IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE FAILURE SPECIFIED ON NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WAS NOT THE PROBLEM THE VEHICLE WAS EXPERIENCING AND WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR
IN 2010 FOR NO REASON THE TRACTION CONTROL LIGHT WAS COMING ON. AFTER 2 VISITS TO THE DEALER THEY REPLACED THE ABS MODULE AND SWITCH ON THE MASTER CYLINDER. THE PROBLEM SEEMED TO BE RESOLVED BUT ONCE IN A WHILE THE LIGHT WOULD COME ON. NOW IT IS HAPPENING MORE FREQUENTLY AND THE ABS ACTIVATES FOR NO APPARENT REASON (DRY ROAD AND NORMAL BRAKING) WHICH I CONSIDER A SAFETY HAZARD. *TR
HAD THE RECALL WORK DONE ON THE TORQUE CONVERTER END OF AUGUST BEGINNING OF SEPTEMBER 2012, UPON RETURN OF VEHICLE HAVE HAD NOTHING BUT PROBLEMS. LAST THURSDAY APRIL 4 THE VEHICLE SUDDENLY LOST POWER WHILE GOING THROUGH AN INTERSECTION. FRIDAY DID THE SAME THING 3 TIMES IN LESS THAN 20 MINUTES OF DRIVING. REPLACED ALTERNATOR, BELT TENSIONER AND BELT. MECHANIC ASKED WHAT IT DID, THEN SAID IT MIGHT BE THE TORQUE CONVERTER. HE CHECKED POWER STEERING, AND WATER PUMP THEY ARE FINE. NOT SURE HOW A PART LESS THAN YEAR OLD COULD GO BAD. WHEN MY VEHICLE WENT IN FOR RECALL WAS PERFECTLY FINE, SINCE IT'S RETURN IS HAS BEEN RUNNING HORRIBLE AND NOTHING SEEMS TO REALLY FIX IT. *TR
THE LATCH ON THE REAR OF THE VAN HAS RUSTED CLOSED ON THREE SEPARATE OCCASSIONS. IT IS PRESENTLY RUSTED SHUT AND THE BACK HATCH DOESNT OPEN AS A RESULT. THERE IS A RECALL ON THE THIRD ROW SEAT DUE TO WATER LEAKAGE FROM THE REAR TIRE WELL. THIS HAS TO BE RELATED AS THE CARPET THROUGHOUT THE VAN GETS WET. EVEN THE FRONT DRIVERS SEAT WHERE IT ATTACHES TO THE FLOOR IS SOAKED, POSIBLY LEAKING FROM FRONT TIRE WELL.AND ALL THE WAY DOWN THE INTERIOR OF THE CAR TO THE THIRD ROW. THERE IS ALSO A SHORT IN THE DASH LIGHTS DUE TO WATER LEAKING INTO THE DASH AREA. THE CAR RADIO STAYS ON WHEN IT FEEL LIKE IT AND YOU HAVE TO HIT THE DRIVERS WINDOW BUTTON FOR THE RADIO TO SHUT OFF OTHERWISE IT DRAINS THE BATTERY AND THE CAR WILL NOT START. THE CAR WAS AT THE ELECTRICAL SHOP A YEAR AGO AND COULD NOT FIND THE PROBLEM. *TR
I WAS SITTING AT MY SON'S BUS STOP THIS MORNING WAITING ON THE BUS. I HAD THE VAN RUNNING CAUSE IT WAS COLD...BUT I HAD IT PARK. THEN ALL OF A SUDDEN...ALL THE LIGHTS ON THE DASH BOARD CAME ON...THE ENGINE SHUT OFF AND THEN STARTED BACK UP. THIS HAPPENED ABOUT 6 MONTHS AGO WHILE I WAS DRIVING. IT WAS REALLY STRANGE. BACK IN AUG. OF 2011..MY TORQUE CONVERTER WENT OUT...THOUGHT IT WAS MY TRANSMISSION. NO WARNING AT ALL THAT ANYTHING WAS WRONG EXCEPT FOR IT MISSING A LITTLE. ENGINE LIGHT NEVER CAME ON. GOT TORQUE CONVERTER REPLACED DUE TO A RECALL IN JAN. OF 2012; ABOUT 6 MONTHS LATER...IT STARTING MISSING ALITTLE AGAIN. WITHOUT THE ENGINE LIGHT COMING ON...NOBODY CAN TELL ME WHAT THE ISSUE IS. ANY IDEAS WHAT THIS MAY BE??? *TR
CHECK TIRES & TRACTION CONTROL OFF LIGHT COMES ON DAILY. *TR
THIS IS THE FOURTH TIME POWER TRAIN CONTROL MODULE HAS GONE OUT DURING RAIN EVENT. THIS TIME WAS ON A HIGHWAY TRAVELING AT 45MPH WITH PASSENGERS. THE RESULT WAS INTERMITTENT ENGINE SHUTDOWN, LOSS OF STEERING, AND FORWARD MOTION. THIS MODULE HAS BEEN REPLACED 3 OTHER TIMES. TWO TIMES IN 2011, AND TWO MONTHS AGO IN 2013. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE COMPLETION OF RECALL REPAIRS. THE DEALER PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE RECALLED COMPONENT HAD BEEN REPAIRED. ONE MONTH LATER, THE VEHICLE BECAME HESITATE BETWEEN SHIFTING GEARS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 194,000. THE VIN WAS UNAVAILABLE. *TR
I DROVE MY CAR TO WORK IN THE MORNING. AT 2PM, I TRIED TO DRIVE, BUT COULD NOT. THE CAR STARTED, BUT I COULD NOT MOVE FORWARD OR BACKWARD. I HAD NO SYMPTOMS THAT A PROBLEM WAS ABOUT TO HAPPEN BEFORE THIS. WHEN THE TOW GUY CAME, HE MOVED THE CAR BY HAND WITH THE ENGINE RUNNING. HE WAS ABLE TO DRIVE IT A TINY BIT SOMETIMES FORWARD AND SOMETIMES BACK, BUT SOMETIMES NOT AT ALL. WE TOWED IT TO MEDFORD FORD WHERE IT WAS DIAGNOSED AS NEEDING A WHOLE NEW COMPUTER BRAIN. THEY SAID THERE WAS "MOISTURE" ON THE COMPUTER. THE ESTIMATE FOR REPAIR IS $1,042 PLUS TAX. I TOLD THEM WE HAD THE BRAIN REPLACED 15 MONTHS AGO (ON 12/8/11); THEY SAID THERE IS ONLY A WARRANTY FOR 12 MONTHS. THEY SAID THAT THIS VEHICLE IS "NOTORIOUS" FOR THIS PROBLEM. SEE MY REGISTERED COMPLAINT ON THE 12/8/11 INCIDENT (SAFERCAR.GOV ODI NO.: 10503670). I HAVE TOTALLY BROKEN DOWN IN THIS VEHICLE 5 TIMES, EACH FOR MAJOR REPAIRS. (SEE ALSO, MY SAFERCAR.GOV ODI NO.: 10397445 FOR MY EXPERIENCE WITH TORQUE CONVERTER FAILURE.) *TR
I AM WRITING ABOUT THIS 12/8/11 INCIDENT TODAY, BECAUSE THIS HAPPENED TO ME AGAIN! ON 3/14/13 (I WILL ENTER A SEPARATE COMPLAINT THE 3/14/13 EVENT IMMEDIATELY AFTER THIS ONE IS REGISTERED). IN BOTH CASES, THE ENTIRE COMPUTER BRAIN HAD TO BE REPLACED, EACH TIME COSTING OVER $1,000. 12/8/11 INCIDENT: WHILE DRIVING, I FOUND THE GAS PEDAL WAS NOT RESPONDING TO ACCELERATION. A SYMBOL LIT UP ON THE DASHBOARD. HAVING EXPERIENCED A TORQUE CONVERTER FAILURE 8 MONTHS BEFORE (SAFERCAR.GOV ODI NO.: 10397445), I WORRIED THAT THIS MIGHT BE TRANSMISSION RELATED AGAIN. I WAS LOSING MOVEMENT, BUT THE ENGINE STILL RAN, AND COASTED INTO A VACANT LOT. WHILE WAITING FOR A TOW, I FOUND THAT I COULD SOMETIMES DRIVE FORWARD OR REVERSE A BIT (A FEW FEET), BUT SOMETIMES I COULD NOT. THE MECHANIC HAD TO REPLACE THE COMPUTER BRAIN. HE BOUGHT THE PART FROM MEDFORD FORD, IN NEW JERSEY. I CAN LOCATE THE EXACT COST OF THE REPAIR AT A LATER TIME, BUT IT WAS APPROXIMATELY $1,000. I HAD NO SIGNIFICANT SYMPTOMS AHEAD OF TIME, WHICH WOULD LEAD ME TO BELIEVE THAT I WAS ABOUT TO BREAK DOWN. I HAVE TOTALLY BROKEN DOWN 5 TIMES IN THIS VEHICLE, EACH FOR MAJOR REPAIRS. *TR
OUR 2004 FORD FREESTAR STALLED, AND THEN SURGED AFTER ACCELERATING FROM A STOP. THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO A LOCAL FORD DEALER, CAPITAL CITY FORD IN INDIANAPOLIS, WHO IN INDICATED THE CODE WAS FOR A FUEL PUMP PROBLEM. WE PAID OVER $800 TO HAVE THE FUEL PUMP REPLACED ON DECEMBER 27TH. IN LATE FEBRUARY THE VAN BEGAN TO STALL AND SURGE AGAIN. WE SUSPECTED THE SAME PROBLEM. IT CONTINUED TO DO THIS OFF AND ON FOR THE NEXT TWO WEEKS AND ON MARCH 8TH THE CHECK ENGINE LIGHT CAME ON AGAIN. WE TOOK IT BACK TO THE SAME FORD DEALER AND THEY SAID THE INITIAL CODE WAS FOR THE SAME ERROR, BUT WHEN ANOTHER MECHANIC/TECHNICIAN CHECKED THE CODE IT CAME UP WITH A DIFFERENT PROBLEM. WE WERE ADVISED THAT THE THERE WAS "MOISTURE" GETTING INTO THE PCM CAUSING THE PROBLEM AND NOT ONLY WAS IT CAUSING THE ENGINE TO STALL, BUT WAS GIVING WRONG ERROR CODES. THE REPLACEMENT OF THE PCM WAS ESTIMATED TO BE A +$1,000 COST. WE WERE ADVISED THAT IT "SEEMED TO BE" A DESIGN FLAW IN THE LOCATION OF THE PCM IN THAT IT IS IN LINE WITH THE WATERFLOW FROM THE WINDSHIELD. AFTER MUCH RESEARCH ON THE INTERNET ON THIS ISSUE, IT APPEARS IT IS A LONG-STANDING ISSUE WITH MANY OWNERS OF THIS VEHICLE AND EVEN WITH REPLACEMENT OF THE PCM THE PROBLEM WILL HAPPEN AGAIN DUE TO THE DESIGN FLAW. THE SAFETY RISK RELATED TO ENGINE STALLS DUE TO THE FAILURE OF THE PCM IS UNACCEPTABLE. THE FAILURE OF THE DEALERSHIP TO IDENTIFY THIS WELL-KNOWN PROBLEM AND CHARGE US FOR A REPAIR (FUEL PUMP) THAT WAS UNNEC
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WATER WAS BUILDING UP IN THE WHEEL WELL BRACKETS FOR THE THIRD ROW SEATS. AS A RESULT, THE SEAT EXHIBITED RUST AND CORROSION. IN ADDITION, THE REAR SEAT ANCHOR PLATE WAS COMPLETELY DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 144,000.
LETTER FROM SENATOR CORYNYN ON BEHALF OF CONSTITUENT REGARDING HER 2004 FORD FREESTAR THAT LOST POWER, AND RECEIVE AN ALERT REGARDING HER RECALL NOTICE 11525 (TORQUE CONVERTER), AND BELIEVES SHE SHOULD BE REIMBURSE FOR HER PAYMENTS. *SMD THE CONSUMER STATED SHE SUBMITTED HER ORIGINAL RECEIPTS FOR REIMBURSEMENT, BUT SHE ONLY RECEIVED $50.00. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOWING AND DIAGNOSTIC CHARGES.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) VEHICLE SPEED CONTROL THE PCM SHORTED OUT BECAUSE IT GOT WET THROUGH THE COVER OF THE HOOD. THIS APPEARS TO BE A RELATIVELY WIDE-SPREAD PROBLEM AND IF NOT ADDRESSED AND REPAIRED CORRECTLY, IT COULD HAPPEN AGAIN. *TR
2004 FORD FREESTAR. CONSUMER REQUESTS REIMBURSEMENT FOR TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A CALL FROM THE DEALER INFORMING HIM, HE COULD BRING THE VEHICLE IN, TO HAVE THE TORQUE CONVERTER REPLACED. THE CONSUMER STATED IN JUNE OF 2008, A FEW MONTHS AFTER THE THREE WARRANTY HAD EXPIRED. HE EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, AND IT WAS DETERMINED THE TORQUE CONVERTER HAD FAILED. THE CONSUMER PAID $ 2761.17 TO HAVE THE TORQUE CONVERTER REPLACED. *JB
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIR WAS PERFORMED WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD RATTLING NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER HAD CAUSED DAMAGE TO THE TRANSMISSION. THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,452.
THE PROBLEM IS THE SAME THAT IS DESCRIBED IN EA12003. THE ATTACHING BRACKET FOR THE REAR SEAT FELL OUT WHILE THE SEAT WAS FOLDED INTO THE FLOOR. IT BECAME LODGED IN THE INNER PORTION OF THE REAR WHEEL ASSEMBLY. IF THIS WOULD HAVE HAPPENED AT HIGH SPEEDS, SOMEBODY COULD HAVE EASILY BEEN KILLED, BY THE REAR WHEEL BECOMING RESTRICTED OR THIS HEAVY PLATE BOUNCING DOWN THE ROAD AT ANOTHER VEHICLE. THE BRACKET IS A U BRACKET ATTACHED TO A PLATE THAT IS WELDED FLUSH TO COMPRISE PART OF THE WHEEL WELL. TO TEMPORARILY KEEP FROM LOSING THE BRACKET, I HELD THE BRACKET IN PLACE WHILE SETTING THE SEATS UPRIGHT AGAIN SO THAT THE SEAT ITSELF IS HOLDING THE BRACKET IN. THERE IS NOW WATER FROM THE ROAD GETTING UP INTO THE PASSENGER COMPARTMENT. I HOPE THAT FORD ISSUES A RECALL OR OFFERS A BOLT ON REPLACEMENT SOON. I'VE BEEN MOSTLY HAPPY WITH THIS VEHICLE OTHERWISE. (THERE ARE NO OTHER PRICES RUSTING OR FALLING OFF OBVIOUSLY). *TR
CPSC#I1320440. 2004 FORD FREESTAR. CONSUMER STATED AFTER DRIVING THE CAR IN THE RAIN, A FEW DAYS AFTERWARDS THE VEHICLE SPURTS AND SHAKES VIOLENTLY. *LN THE CONSUMER ALSO STATED THE CHECK ENGINE LIGHT WOULD COME ON AND FLASH. THE VEHICLE ALSO JUMPED WHEN ACCELERATING AND VIBRATED WHILE AT A STOP. THE CONSUMER STATED AS SOON AS SHE DROVE THE VEHICLE IN THE RAIN, THE PROBLEM STARTED AGAIN. THE VEHICLE THEN STALLED WHILE IN PARK.
2004 FORD FREESTAR SES I CHANGED THE REAR BRAKES ON 1/20/2013 NOTICED THE LEFT REAR WHEEL WAS RUSTING OUT. TODAY 2/24/2013 WENT TO INSTALL A CAR SEAR & NOTICED THE BENCH SEAT IN THE BACK WAS ROCKING SLIGHTLY. THE ANCHOR POINT ON THE LEFT REAR IS RUSTED OUT AND MOVING. UPON INSPECTION I NOTICED THAT I CAN SEE DOWN TO THE GROUND WHERE THE ANCHOR POINT HAS RUSTED OUT. I HAVE HAD TO REPLACE NUMEROUS PARTS ON THIS VAN OVER THE LAST TWO YEARS. TO DATE I HAVE REPLACED: 3 IGNITION COILS, (THIS IS THE MAIN PROBLEM WHENEVER HEAVY RAIN OR SNOW HAS HAPPENED AND I START TO THROW MISFIRE CODES), 3 CAMSHAFT POSITION SENSORS, 2 DRIVER SIDE WINDOW CONTROLS & MOTORS, (THE WINDOW DOESN'T WANT TO WORK HALF THE TIME SO WE LEAVE IT CRACKED OPEN WITH THE RAIN GUARDS), AN EGR VALVE, AND A CLOCKSPRING. I HAVE NEVER HAD SO MANY PROBLEMS WITH THIS VEHICLE IN SUCH A SHORT AMOUNT OF TIME. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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