2004 Ford Freestar complaints

WHILE DRIVING IN A RESIDENTIAL AREA OUR 2004 FORD FREESTAR THE VEHICLE SUDDENLY LOST ALL DRIVER POWER. I HAD TO COAST TO A SAFE SPOT ON THE SIDE OF THE ROAD. THE VEHICLE COULD NOT BE PUT INTO ANY GEAR AND HAD TO BE TOWED. WE ARE FACING A $3200.00 REPAIR BILL TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE HAS BEEN WELL MAINTAINED AND HAD LESS THAN 80,000 MILES LOGGED. THE VEHICLE HAD RECENTLY BEEN IN FOR THE 70,000 MILE CHECK-UP, AT WHICH NO PROBLEMS WERE DETECTED. *TR

ON SEPT 28, 2010 MY 2004 FORD FREESTAR SUDDENLY AND WITH ZERO WARNING STOPPED 'PULLING'. WAS IN PASSING LANE OF 4 LANE HIGHWAY GOING 60MPH AND WE BARELY AVOIDED BEING RUN OVER AND KILLED OR SERIOUSLY INJURED ( A LESS EXPERIENCED DRIVER WOULD NOT HAVE SURVIVED I AM SURE). FORD CERTIFIED GARAGE LATER TOLD US THE TORQUE CONVERTER HAD BASICALLY 'EXPLODED' AND TRANSMISSION WAS RUINED. REPAIR QUOTED AT $3961.82 CENTS. FORCED TO PURCHASE NEW VEHICLE AS WE WERE STRANDED 2 HOURS FROM HOME AND COULD NOT JUSTIFY SPENDING THAT MUCH FOR A $6,000. BOOK VALUE VEHICLE, PLUS WOULD NEVER TRUST REPLACEMENT OF TRANSMISSION WITH SAME FAULTY SYSTEM. RECEIVED ZERO HELP FROM FORD, AND RECEIVED ZERO TRADE IN VALUE ON FREESTAR. 89,030 MILES ON FREESTAR PLUS I HAD INSTALLED ALL NEW BRAKE SYSTEM, NEW BATTERY, 4 NEW TIRES, NEW FUEL FILTER, NEW POINTS, AND A CERTIFIED FORD GARAGE TUNE UP IN SUMMER OF 2010. *TR

ON SEPTEMBER 29, 2010, I WAS DRIVING WITH MY WIFE AND THREE CHILDREN ON I-75 AT 70 MPH (SPEED LIMIT). THERE WAS A SLIGHT REV IN THE ENGINE AND THEN ALL POWER TO THE WHEELS WAS GONE, LEAVING ME IN THE MIDDLE LANE OF VERY HEAVY AND FAST MOVING TRAFFIC. WE BARELY AVOIDED GETTING REAR ENDED BY A LARGE SEMI AND FEEL FORTUNATE THAT I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, BOTH MYSELF AND MY WIFE WERE TERRIFIED FOR THE SAFETY OF OUR CHILDREN. BEING FAR AWAY FROM HOME, STRANDED IN UNFAMILIAR TERRITORY WE WERE AT THE MERCY OF THE TOW TRUCK DRIVER AND THE LOCAL MECHANIC. UPON INSPECTING THE VEHICLE THE MECHANIC STATED THE TRANSMISSION WAS GONE AND THAT THIS WAS A VERY COMMON PROBLEM WITH THIS VEHICLE AND IT WOULD COST $3,000 TO FIX. MANY HOURS LATER, AFTER FINALLY GETTING MY TIRED AND WEARY FAMILY HOME, I RESEARCHED THIS PROBLEM ON LINE AND WAS ABSOLUTELY APPALLED TO SEE SO MANY COMPLAINTS AND THE FACT NO ACTION HAS BEEN TAKEN BY FORD OR THE NHTSA TO CORRECT OR EVEN COMMUNICATE THIS PROBLEM TO THE CONSUMERS UNLUCKY ENOUGH TO OWN THIS VEHICLE. I SERIOUSLY CAN NOT BELIEVE THAT SO MANY PEOPLE HAVE BEEN PUT IN THIS EXTREMELY DANGEROUS SITUATION AND NOTHING IN BEING DONE, HAS THE IMPORTANCE OF HUMAN LIFE BECOME THAT INSIGNIFICANT? *TR

I WAS DRIVING MY 2004 FORD FREESTAR WITHOUT ANY PRIOR PROBLEMS, GOING ABOUT 40 MPH AND IT JUST STARTED REVVING UP AND LOST POWER. I WAS LUCKY IT WASN'T HIT FROM BEHIND AND WAS ABLE TO TURN INTO A PARKING LOT AND PARK. IT HASN'T MOVED SINCE. WAITING FOR TRANSMISSION BUSINESS TO OPEN TO GET QUOTES. I KNOW WHAT THE PROBLEM IS THOUGH, THE TORQUE CONVERTER. *TR

PUT VAN INTO REVERSE AND BACKED UP BUT THEN WHEN I PUT INTO DRIVE, IT WOULD NOT ENGAGE. TOOK VAN IN FOR REPAIR - REQUIRED TRANSMISSION REBUILDING. *TR

2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING IN I-85 IN ATLANTA. *TR

WHILE 2000 MILES FROM HOME, TRANSMISSION SUDDENLY FAILED WITHOUT WARNING ,(52,000 ORIGINAL ML.)IN OUR 2004 FORD FREESTAR VAN WHILE SITTING @A BUSY CALIFORNIA 4 LANE INTERSECTION. AS CARS SPED BY ON ALL SIDES, WE HAD TO MANUALLY PUSH VEHICLE THROUGH THE INTERSECTION PUTTING OURSELVES IN DANGEROUS,SCARY SITUATION. THE RESULTS ARE A COMPLETE TRANSMISSION FAILURE REQUIRING NEW REPLACEMENT AT A COST OF $3500.00 FOR PARTS AND LABOR. 7 DAY DELAY TO RETURNING HOME AS VEHICLE SITS IN THE SHOP WAITING FOR PARTS ORDERED. STRANDED 2000 MLS FR HOME WITH NO VEHICLE. *TR

BOUGHT 2004 FREESTAR USED AND HAVE HAD IT FOR ALMOST 2 YEARS WITH NO PROBLEMS. WHILE TRAVELING, I STOPPED AT AN INTERSECTION. UPON ACCELERATION, THE VAN WENT ABOUT 10 YARDS AND FAILED TO GO ANY FURTHER. I HAD TO COAST ACROSS ONCOMING TRAFFIC INTO THE CONVENIENCE STORE PARKING LOT WHERE THE VAN HAS SAT OVERNIGHT. THE VAN WILL HAVE TO BE TOWED TO MY MECHANIC'S SHOP. THERE ARE NUMEROUS POSTS REGARDING THIS SAME COMPLAINT. WHEN IS FORD GOING TO DO A RECALL!!!! THIS IS ABSOLUTELY RIDICULOUS. IT IS TIME FOR FORD TO STEP UP AND CORRECT THIS BEFORE SOMEBODY GETS KILLED AND THEY REALLY HAVE A LAWSUIT ON THEIR HANDS! *TR

I BOUGHT THE VEHICLE USED IN 2008. WHEN TRAVELING AT APPROXIMATELY 60-70 MPH THE VEHICLE WILL SUDDENLY JERK AS IF IT'S TURNED OFF AND BACK ON. THIS OCCURS 2-3 TIMES ON EVERY HIGHWAY TRIP OF 15-20 MILES. THIS ALSO HAPPENS ON SHORTER TRIPS 2-3 TIMES A WEEK. WHEN I START THE VEHICLE THE RADIO AUTOMATICALLY TURNS ON AND RESETS THE STATIONS AND DIGITAL CLOCK. THE BATTERY SEEMS TO HAVE TROUBLE KEEPING A CHARGE. OVERNIGHT THE BATTERY MAY WEAKEN AND THE VEHICLE WILL FAIL TO START. AFTER THE FAILED START ALL THE NEEDLES ON THE CONTROL PANEL DIALS WILL VIBRATE AND CREATE A "CLICKING/TICKING" NOISE WHICH ENDS AFTER 3-6 SECONDS. SUBSEQUENTLY, A JUMP-START IS REQUIRED TO START THE VEHICLE. I CANNOT AFFORD EXPENSIVE DIAGNOSTICS SO I SIMPLY KEEP JUMPER CABLES HANDY AND PLAN AROUND TRIPS THAT MAY LEAVE US STRANDED WITHOUT ASSISTANCE. I HAVE MAINTAINED ROUTINE SERVICE LIKE OIL/FLUID CHANGES AND HAVE NOT HAD ANY REPORTS ON A DEFECTIVE BATTERY. ALL INDICATIONS POINT TO A DEFECTIVE PCM (POWERTRAIN CONTROL MODULE). I'VE DONE SOME PERSONAL RESEARCH AND FOUND THIS TO BE AN UNDERLYING PROBLEM FOR MANY ISSUES AFFECTING THE 2004 FORD FREESTAR MINIVANS. THIS PROBLEM HAS NOT BEEN FIXED. DUE TO THE PROJECTED COST ESTIMATES OF MORE THAN $1000 TO DIAGNOSE AND RESOLVE, I CANNOT AFFORD TO HAVE A MECHANIC WORK ON IT. *TR

SLOWED DOWN WHILE DRIVING ON INTERSTATE, WENT TO ACCELERATE OFF OF INTERSTATE, AND NOTHING. NO FORWARD OR REVERSE GEARS, AND I ROLLED OUT INTO THE ROAD WITH NO WAY TO PICK UP SPEED. HAD TRANSMISSION LOOKED AT, AND TORQUE CONVERTER WAS BAD. SEARCHED THE INTERNET, AND FOUND OUT THAT NO ONE SHOULD OWN ONE OF THESE VEHICLES, AS ITS A COMMON, AND DANGEROUS SITUATION, NOT BEING ABLE TO ACCELERATE OUT OF A SITUATION. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT 45MPH HE ATTEMPTED TO PASS A VEHICLE AND HIS VEHICLE DIDNT MOVED FORWARD, INSTEAD IT REVERSED. THE VEHICLE WAS TOWED TO THE DEALER.THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE TRANSMISSION. THE DEALER ADVISED THEY COULD REPLACE SOME PARTS ON THE TRANSMISSION, THE VALVE BODY, THE PUMP SHAFT,AND THE CONVERTER, OR REPLACE THE ENTIRE TRANSMISSION.THE TRANSMISSION WILL BE REPLACED. THE MANUFACTURER WAS CONTACTED, THEY ADVISED THE CONTACT HE WILL RECEIVED A CALL BACK FROM AN ENGINEER. THE FAILURE AND THE CURRENT MILEAGE WERE 76,634.

THE TORQUE CONVERTER WENT OUT WHEN WE WERE DRIVING DOWN THE INTERSTATE IN JUNE 2008. WE HAD THE TORQUE CONVERTER REPLACED, NOT UNDER WARRANTY, ONLY TO HAVE THE SAME THING HAPPEN AGAIN IN JUNE 2009. AGAIN WE HAD THE TORQUE CONVERTER REPLACED, NO LONGER UNDER WARRANTY. IN SEPT 2010 THE CHECK TRANSAXEL LIGHT CAME ON. AFTER TAKING IT TO THE FORD DEALERSHIP WE HAVE BEEN TOLD THAT IT IS THE TORQUE CONVERTER AGAIN & THEY CAN'T EXPLAIN WHY THIS KEEPS HAPPENING (3RD TIME IN 26 MONTHS). THEIR SUGGESTION WAS TO REPLACE THE TRANSMISSION! *TR

BOUGHT A 2004 FORD FREESTAR WITH 25,000 MILES ON IT. DROVE FINE UNTIL 86,000 MILES WHEN WITHOUT WARNING AND AT 55 MPH THE TRANSMISSION JUST WENT OUT AND HAD TO COAST TO THE EDGE OF THE HIGHWAY. HAD THE VEHICLE TOWED TO TRANSMISSION SHOP AND PAID 1,800.00 TO HAVE IT OVERHAULED. THEN 70,000 MILES LATER IT WENT OUT AGAIN, ONLY THIS TIME IT WAS IN THE DRIVEWAY. I WAS TOLD IT WAS THE TORQUE CONVERTER AND 600.00 LATER IT WAS REPLACED. THEN ABOUT 3000 MILES LATER THE TRANSMISSION AGAIN WENT OUT ON THE HIGHWAY AND I COASTED TO A STOP AND HAD IT TOWED AND AGAIN WAS TOLD IT WAS A COMPLETE OVERHAUL NEEDED. TOLD THAT THERE WAS WATER IN THE TRANSMISSION. PAID 1,800.00 AGAIN AND ABOUT 1500 MILES LATER HAVING HARD SHIFTING ISSUES AND THE MECHANIC CANNOT FIGURE IT OUT. SAYS THAT HE HAS GONE THROUGH THE TRANSMISSION AND IT IS GOOD. BUT STILL HARD SHIFTS AND TRANSAXLE LIGHT FLASHES. *TR

WE WERE DRIVING ON THE HIGHWAY WHEN OUR 2004 FORD FREESTAR DIED. FORTUNATLEY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE CAR STOPPED COASTING, BUT MY WIFE AND I AND OU4 4 YOUNG CHILDREN WERE STRANDED ON THE SIDE OF A VERY BUSY HIGHWAY FOR 45 MINUTES. I WAS TOLD THE TRANSMISSION IS SHOT AND IT WOULD COST 3,000 TO REPAIR. MYU BROTHER-IN-LAW IS A MECAHNIC AND SAID THIS IS AN ONGOING PROBLEM WITH THE FREESTAR FOR SOME TIME. WHY NO RECALL THEN?TRANSMISSION. *TR

2004 FORD FREESTAR TRANSMISSION FAILURE. MILEAGE AT AROUND 69000. WHILE ON AN ENTRANCE RAMP TO HIGHWAY, TRANSMISSION TOTALLY FAILED. HAD TO QUICKLY PULL OVER TO AVOID GETTING REARENDED. HAD VEHICLE TOWED TO DEALERSHIP. TORQUE CONVERTER HAD GONE OUT. VEHICLE WAS USED AS FAMILY PASSENGER VAN, NEVER TOWED ANYTHING AND HAD CURRENT MAINTENANCE. ONLY GRATEFUL WIFE AND FAMILY WAS NOT OPERATING VEHICLE AT THE TIME. PLEASE LOOK INTO THIS AS I UNDERSTAND MANY PEOPLE HAVE HAD PROBLEMS WITH THIS PART BEING DEFECTIVE. THANK YOU *TR

I BOUGHT A 2004 FORD FREESTAR VAN AND THREE WEEKS AFTER I BOUGHT IT WHILE DRIVING DOWN THE ROAD I WENT TO ACCELERATE AND THE VAN JUST REVVED, COME TO FIND OUT THE TRANSMISSION HAS WENT OUT AND NOW WE HAVE BEEN WITHOUT A CAR SINCE FEBRUARY OF 2010 AND WE HAVE THREE SMALL CHILDREN AND I WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS DEFECT IN THE VAN. *TR

MY 2004 FORD FREESTAR WAS JUST IN FOR SERVICE 2 DAYS AGO THEY SAID EVERYTHING WAS GOOD MY WIFE GOT IN THE VAN TODAY TO GO TO WORK SHE MADE IT TO THE THRUWAY AND THE VAN LOST TOTAL POWER THE ENGINE DID NOT SHUT OFF BUT THE TRANSMISSION JUST STOPPED WORKING SHE WAS LUCKY ENOUGH TO BE ABLE TO COAST OVER TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED OVER TO OUR LOCAL FORD DEALER AND THEY TOLD ME THAT THE TORQUE CONVERTER OUTPUT SHAFT WAS SHOT AND I NEEDED A TRANSMISSION OVERHAUL I DO NOT THINK THIS IS FAIR WITH THE VAN ONLY HAVING 69,000 MILES ON IT AND I FOLLOW ALL THE MAINTENANCE ON THE CAR. NOW I AM OUT $3000.00 I HAVE NEVER ABUSED THE CAR OR USED IT FOR TOWING. SO I WANT TO FILE A COMPLAINT THERE WAS NO SIGN OF SOMETHING GOING WRONG THE CAR THE DAY BEFORE RAN FINE. *TR

I HAVE A 2004 FORD FREESTAR. I WAS HEADING TO ATLANTA,MY VAN STOPPED IN THE MIDDLE OF THE INTERSTATE CALLED TOW TRUCK TOOK IT TO THE REPAIR SHOP,GUY SAID IT WAS MY TORQUE CONVERTER IT WAS GOING TO COST ME $1500.00,I DIDN'T HAVE THE MONEY TO FIX IT SO MY DAD GOT A CAR TRANSPORTER PICKED ME UP AND TOOK ME 8 HOURS BACK HOME TO FLORIDA. *TR

WHILE ON INTERSTATE HWY, TRANSMISSION GAVE OUT. LUCKILY I WAS IN THE RIGHT LANE OF THREE LANE INTERSTATE. HAD TO HAVE TRANSMISSION REPLACED. *TR

I OWN A 2004 FORD FREESTAR. IN APRIL 2010 WITH JUST OVER 70K MILES THE ENTIRE TRANSMISSION FAILED. THE VEHICLE SUDDENLY LOST ALL POWER AFTER MAKING A LOUD HIGH PITCHED NOISE. THE ENGINE WOULD START BUT WOULD NOT GO INTO GEAR. THIS RESULTED IN THE ENTIRE TRANSMISSION HAVING TO BE REPLACED AT THE COST OF $2800. *TR

WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM RAISED AND THE VEHICLE LOST POWER. AFTER GETTING TO THE SIDE OF THE ROAD THE VEHICLE HAD NO TRANSMISSION ENGAGEMENT. NO REVERSE AND NO FORWARD GEARS. EVERYTHING HAPPENED ALL OF A SUDDEN AND WITHOUT ANY WARNING. *TR

START VEHICLE, IT DIES. AGAIN I START IT, REV. THE ENGINE AND MANAGE TO KEEP IT GOING SO I PULL OUT OF DRIVEWAY AND IT DIES WHILE I AM DRIVING. FROM THE INFO. I GATHER IT IS THE TORQUE CONVERTER. THE SAME PROBLEM HAPPENED TO ME 3 MONTHS AGO AND WE THOUGHT IT WAS SOLVED. I AM NOW READING THIS IS COMMON OCCURRENCE. I CONTACTED FORD AND THEY TOLD ME THERE HAVE BEEN NO REPORTS OF SUCH THINGS HAPPENING. NO "PROGRAMS" CREATED(ONGOING COMPLAINTS TO ADDRESS THE PROBLEMS) OR RECALLS IN REGARDS TO THE TRANSMISSION OR TORQUE. I HAVE TWO KIDS AND BOTH TIMES THEY WERE IN THE VEHICLE WITH ME. I AM THANKFUL WE WEREN'T HURT. I CANNOT BELIEVE FORD IS NOT TAKING ANY OWNERSHIP IN THIS PROBLEM!! *TR

DRIVING ON HIGHWAY AND LOST POWER PULLED OVER ONCE THE VEHICLE COOLED DOWN I GOT TO MY DESTINATION. TOOK IT IN TO FORD AND IT'S THE TORQUE CONVERTER. 114,000 KLMS ON VAN. I'VE HEARD THIS IS VERY COMMON. *TR

WE HAVE A 2004 FORD FREESTAR MINIVAN. LAST NIGHT, WITHOUT ANY WARNING, WHEN WE TRIED TO ACCELERATE THE CAR FROM A SLOWING POSITION, THE RPM REVVED AND THE ENGINE ROARED, BUT NO MOVEMENT. IT WAS AS IF THE VAN HAD POPPED OUT OF GEAR. WE WERE ABLE TO USE THE SPEED THAT WE STILL HAD TO MANEUVER OFF OF THE ROAD AND INTO A YARD. WHEN WE WERE TOWED, WE WERE TOLD THAT THESE VANS HAD A LONG LIST OF COMPLAINTS REGARDING THE TORQUE CONVERTER AND TRANSMISSION. I AM HAVING IT TOWED TODAY TO START THE PROCESS OF DETERMINING THE EXACT ISSUE AND HAVE IT REPAIRED. AFTER SEEING ALL THE COMPLAINTS ONLINE OF OTHER OWNERS, I FELT COMPELLED TO ALSO ADD MINE TO THE LIST. THIS APPEARS TO BE AN ISSUE THAT FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED FROM THIS HAPPENING. *TR

2004 FORD FREESTAR TRANSMISSION JUST DIED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. THERE WAS NO WARNING. THE VEHICLE IS CURRENTLY IN THE MECHANIC SHOP BEING REPAIRED. THIS OCCURRED IN NEW YORK CITY. *TR

ABOUT 6 MO. AGO I SAW A DEFECT RELATIVE TO MY VEHICLE, HOWEVER, THE FORD CO. NEVER SENT ME ANYTHING TO BRING MY CAR IN TO CORRECT THE DEFECT. WHY ARE THEY NOT REQUIRED TO INFORM THE CAR OWNERS OF THESE DEFECTS AND HAVE THEM REQUIRE OWNERS TO BRING THEM IN SO THE FORD CO. CAN DO THE REPAIRS NO CHARGE? *TR

I WAS DRIVING YESTERDAY AND ALL OF A SUDDEN MY 2004 FORD FREESTAR SEL LOST POWER, TRANSMISSION WOULD NOT ENGAGE. I WAS LUCKY TO MOVE TO THE RIGHT-HAND SIDE OF THE ROAD AND WAS ABLE TO GET AWAY FROM HEAVY TRAFFIC. THIS IS A DANGEROUS AND AWFUL SITUATION, SOMEONE CAN GET RUN-OVER OR GET INJURED WHEN YOU LOSE MOBILITY IN A HIGHWAY. MY ENGINE IS FUNCTIONING WELL; TRANSMISSION IS DEAD.... *TR

TRANSMISSION IS STARTING TO SLIP. I READ THOUSANDS AND THOUSANDS OF COMPLAINTS REGARDING THIS CAR AND TRANSMISSION PROBLEMS, YET FORD REFUSED TO TAKE ANY RESPONSIBILITY. *TR

VERY HIGH PITCHED SQUEALING NOISE COMING FROM FRONT WHEELS. NOISE BEGINS APPROXIMATELY 15 MINUTES AFTER BEGINNING DRIVING. NOISE IS INTERMITTENT BUT VERY IRRITATING TO PASSERS BY AND OTHER DRIVERS. NOISE "LIGHTENS" OR LESSENS WHEN BRAKES ARE APPLIED AND WHEN SLIGHTLY TURNING THE STEERING WHEEL. I BELIEVE IT TO BE WHEEL BEARINGS/HUB BEARINGS. VERY SIMILAR DESCRIPTION TO COMPLAINTS I HAVE READ AND I BELIEVE IT IS RELATED TO THE RECALL #04S24. MY VEHICLE WAS PRODUCED AT THE OAKVILLE ASSEMBLY PLANT, BUT WAS PRODUCED BEFORE THE DATES LISTED IN THE CURRENT FORM OF THE RECALL. MY VEHICLE ONLY HAS 66,000 MILES ON IT AND IS VERY WELL MAINTAINED. I REQUEST THAT THIS RECALL BE EXPANDED IMMEDIATELY AND THAT REMEDY IS OFFERED SWIFTLY. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE DECELERATED AND STOPPED AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS SUDDENLY INCREASED, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE SUDDENLY DECELERATED. SHE WAS ABLE TO EXIT THE FREEWAY AND THE VEHICLE CONTINUED SLOWING DOWN UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE CENTER WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER HAD EXPLODED INTO LITTLE PIECES. THE VEHICLE WAS REPAIRED AT THAT TIME. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE BEGAN "STUTTERING" WHILE SHE WAS DRIVING AT 50 MPH. SHE TOOK IT TO THE REPAIR SHOP WHERE IT WAS AT THE TIME OF THE COMPLAINT AWAITING DIAGNOSIS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 02/10/11 *BF UPDATED 04/21/11

2004 FORD FREESTAR W/89,000 MILES HAD TORQUE CONVERTER /TRANSMISSION FAILURE AT 65MPH ON MAJOR HIGHWAY WITH NO ADVANCE WARNING. *TR

TRAVELING WITH MY 3 CHILDREN IN MY FORD FREESTAR 2004 MINIVAN (~70K MILES ON IT) AT FREEWAY SPEEDS AND LOST ALL MOTIVE POWER TO THE WHEELS. ENGINE RUNNING FINE, BUT NO APPARENT CONNECTION TO THE WHEELS- AS IF ENGINE POWER BECAME UNPLUGGED FROM WHEELS. WAS ABLE TO COAST TO SHOULDER AND STOP VEHICLE. TESTED ALL GEARS, NO FORWARD OR REVERSE GEARS TESTED WOULD MOVE THE VEHICLE. NEEDED TO CALL FOR TOW AND RENTAL VEHICLE. FORD DEALERSHIP REMOVED TRANSMISSION ASSEMBLY AND THEY SAID THE FINS OF THE TORQUE CONVERTER HAD STRIPPED OUT AND WOULD NOT PUMP TRANSMISSION FLUID. THEY HAD TO REPLACE THE TORQUE CONVERTER FOR TOTAL COST OF $1400. *TR

MY FORD FREESTAR 2004 HAD COMPLETE MOBILITY FAILURE IN INTERSECTION,WAS SAID TO HAVE BAD TRANSMISSION WAS REPLACED PROBLEMS OF MOTOR FAILURE CONTINUED HAD TOWED 10 X'S WITH MY INVESTIGATIONS WE FOUND WATER IN THE PCM REPLACED COMPUTER PROBLEM OF WATER REGAINED MANY ATTEMPTS TO RESEAL WHILE TRANSMISSION REAFFECTED THEN REPLACED THROTTLE SENSOR HAVE SPENT OVER $4000.00 WHILE FORD OFFERS NO COMPENSATION OR HELP EVEN THOU THE PROBLEMS ARE UNDER INVESTIGATION. INEED MY VEHICLE TO GET TO WORK TO MAINTAIN PAYING MY BILLS FORD SHOULD HAVE TO DO SOMETHING FOR ALL OF US AND I WOULD LIKE TO KNOW WHAT MY NEXT STEPS ARE I CANT AFFORD AN ATTORNEY FOR THIS.THEY ARE AWARE OF THE PROBLEMS BUT TAKE NO RESPONSIBILITY FOR THEM.WHEN MY CAR FAILS IT GIVES GREAT DIFFICULTY STEERING AND BRAKING AS IT SHUTS OFF I AM IN FEAR OF MY CHILDREN'S LIVES AND OTHERS DRIVERS WHILE I CONTINUE TO DRIVE THIS VEHICLE AND AN ACCIDENT SHOULD NOT BE THE FORCING HAND FOR FORD MOTOR CORP TO HAVE TO STAND BEHIND THEIR PRODUCT! *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 58 MPH, WHEN APPLYING THE ACCELERATOR PEDAL THE ENGINE REVVED WITH NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TORQUE CONVERTER ASSEMBLY AND SHAFT PUMP DRIVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 90,000.

TRANSMISSION FAILURE, OUT OF THE CLEAR BLUE. NO EARLIER INDICATION. 2004 FORD FREESTAR. 105000 MILES. *TR

2004 FORD FREESTAR 4.2 ENGINE. TRAVELING DOWN THE HIGHWAY WITH THE KIDS IN THE CAR NO RESPONSE TO THE ACCELERATOR, I WAS PASSING A TRUCK WHICH ALMOST TOOK ME AND THE KIDS COMPLETELY OFF THE ROAD DUE TO THE POWER LOSS. THE TRUCK DRIVER STOPPED TO HELP AND KNEW THERE WAS SOMETHING WRONG. THE TRANSMISSION WENT OUT ENGINE RUNNING GREAT, BUT NO TORQUE. NO DRIVE, REVERSE NOTHING BUT A WINNING SOUND. THE VEHICLE IS AT 79,000 MILES. HAVE NOT GOT IT FIXED YET DUE TO FINANCE. TRUCK DRIVER SAID HE HAD A FREESTAR THAT DID THE SAME THING. WHEN I WENT ONLINE TO SEE IF OTHER PEOPLE HAD THE SAME PROBLEM I READ FOR HOURS. IF SO MANY PEOPLE HAVE THE SAME PROBLEM THERE SHOULD BE A RECALL. STAFF SERGEANT US ARMY ACTIVE DUTY. *TR

THERE WAS NO EVIDENCE NOR WARNING THAT THE TRANSMISSION WOULD STOP SHIFTING GEARS. I WAS LEAVING HOME HEADING TO WORK WHEN THE VEHICLE SUDDENLY STOPPED ACCELERATING. I WAS ABLE TO PULL OVER TO A SOMEWHAT SAFE LOCATION ONLY TO FIND OUT THAT WHEN I TURNED MY VAN OFF AND THEN BACK ON IT WOULD NOT SHIFT GEARS. IT SOUNDS LIKE ITS STUCK IN NEUTRAL ALL THE TIME. I LIVE IN NORTH TEXAS AND WITH THE TEMP BEING OVER 105 TODAY I WAS JUST A BIT UPSET THAT THIS HAPPENED OUT OF NOWHERE. I HAVE NOT AT THIS TIME HAD A REPAIR MAN LOOK AT IT, BECAUSE I CAN NOT AFFORD ONE. I DID MAKE SURE THAT ALL THE WIRING WAS CONNECTED PROPERLY. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT A LOW SPEED, THE VEHICLE SUDDENLY STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE UNTIL STALLING A SECOND TIME. IN ADDITION, THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE WOULD NOT ACCELERATE BEFORE STALLING A THIRD TIME. SHE WAS ABLE TO RESTART THE VEHICLE AND WHEN SHIFTING INTO NEUTRAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED HE WOULD INSPECT THE GEAR SHIFTS FOR ANY FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN LOSING POWER BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING A FORMAL DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

WE PURCHASED A 2004 FORD FREESTAR LIMITED MINI-VAN WITH 36,000 MILES IN JUNE 2007 FROM THE LOCAL FORD DEALERSHIP. THREE MONTHS LATER WHILE DRIVING ON THE INTERSTATE HEADED FOR VACATION, THE VAN LOST POWER WITHOUT WARNING AND WE COASTED TO A STOP ON THE SHOULDER OF THE HIGHWAY. FORTUNATELY, WE HAD ONLY GOTTEN ABOUT 15 MILES OUTSIDE OF OUR HOME CITY. UNFORTUNATELY, AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE WE PURCHASED THE VAN, WE LEARNED THAT THE TRANSMISSION WENT OUT. OWNED FOR APPROXIMATELY 3 MONTHS, JUST OVER 36,000 MILES, TWO SMALL CHILDREN IN THE VAN TRAVELING AT CLOSE TO 70MPH AND PACKED WITH LUGGAGE FOR A FAMILY VACATION...ALL I CAN SAY IS I WAS VERY DISAPPOINTED. FORD DID PAY FOR HALF THE COST, HOWEVER, I STILL PAID $1,500 OUT OF POCKET TO FIX THE TRANSMISSION, $ FOR TOWING, AND $ TO RENT ANOTHER VAN WHILE THIS ONE WAS BEING FIXED. FORD TOLD ME THAT THE 3 YEAR WARRANTY HAD ALREADY EXPIRED. WE STILL OWN THE VAN AND HAVE HAD MANY OTHER PROBLEMS, OF WHICH SOME ARE STILL NOT FIXED. WE ARE NOW CLOSING IN ON 70,000 MILES AND I'M VERY CONCERNED THAT WE WILL SOON EXPERIENCE ANOTHER TRANSMISSION PROBLEM. I WOULD GET RID OF THIS VEHICLE IN A HEARTBEAT, BUT I'M STILL UPSIDE DOWN AS THIS PURCHASE WILL EASILY GO DOWN AS THE WORST DECISION I WILL MAKE WHEN IT COMES TO BUYING A VEHICLE IN MY LIFETIME. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH UP HILL HE HEARD A NOISE AS IF THE VEHICLE WAS IN NEUTRAL GEAR. HE STATED THAT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP STATED THAT THE VEHICLE NEEDED A TRANSMISSION. THE CONTACT STATED THAT FLUID SPILLED ONTO THE MANIFOLD HE STOPPED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ANOTHER REPAIR SHOP NEAR HIS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 9/22/10 *CN THE CONSUMER STATED A FIRE ERUPTED AND FIRE TRUCKS WERE CALLED TO THE SCENE.. UPDATED 09/24/10

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT HEARD A LOUD SQUEALING NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL WHICH OCCURRED ABOUT ONE YEAR AGO. THE STEERING WHEEL HAD TO BE TURNED TO THE LEFT OR RIGHT IN ORDER TO STOP THE NOISE FROM OCCURRING. LAST SUMMER THE DEALER STATED THAT THE WHEEL BEARINGS CAUSED THE FAILURE TO OCCUR AND IT WAS SAFE TO CONTINUE TO DRIVE THE VEHICLE. THE DEALER ALSO CONFIRMED THAT THE WARRANTY WAS NOT VALID. FORD MOTOR COMPANY WAS NOTIFIED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER 04V446000 WHEELS, CAP/COVER/HUB; HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC TEST WILL BE PERFORMED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. THE CURRENT MILEAGE WAS 40,027.

I HAD JUST PULLED UP TO A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED, I TRIED TO GO BUT ALL THE ENGINE DID WAS REV UP. I HAD NO WARNING THAT IT QUIT. I PUT THE SHIFT LEVER IN ALL THE GEARS, BUT NOTHING HAPPENED. IT IS BEING TOWED HOME AS I TYPE THIS. IT ONLY HAS 75,000 MILES ON IT, WITH REGULAR SERVICE THAT IS REQUIRED. *TR

HOW LONG WILL IT BE BEFORE NHTSA HOLDS FORD COMPANY RESPONSIBLE FOR THE COSTS OF REPAIRS TO FORD FREESTAR MINIVANS EXPERIENCING TORQUE CONVERTER AND SUBSEQUENT TRANSMISSION DEFECTS. THIS IS A DANGEROUS DEFECT. DO WE NEED TO WAIT UNTIL A CHILD, MOTHER OR FATHER IS KILLED. THIS IS PRIMARILY A FAMILY VEHICLE OR HANDICAPPED ACCESSIBLE VEHICLE, THEREFORE IT IS AN URGENT MATTER, MY DAUGHTERS 2004 FREESTAR LOST GEAR ENGAGEMENT WHILE SHE WAS LEAVING FOR WORK. THANKFULLY SHE WAS ONLY IN THE DRIVEWAY. 2 MILES FURTHER AND SHE WOULD HAVE BEEN ON A MAJOR INTERSTATE AND TRAVELING AT SPEEDS OF 55-65 MPH WITH OTHER VEHICLES. HER VAN SUDDENLY STOPPED MOVING FORWARD, AND INSTEAD THE ENGINE REVVED AS SHE WAS ACCELERATING. THE VAN ROLLED BACKWARD AS IF IN NEUTRAL. WE WERE UNABLE TO ENGAGE ANY GEARS. ONLY PARK ENGAGED. IT WAS TOWED TO A FORD DEALERSHIP FOR DIAGNOSIS. WE WERE TOLD IT NEEDED A NEW TRANSMISSION AND THERE WERE "PIECES" ALL OVER THE INSIDE OF THE TRANSMISSION. THERE WAS NO EXPLANATION AS TO WHAT THOSE PIECES WERE. AFTER READING ALL THE COMPLAINTS ON FREESTAR TORQUE CONVERTERS AND TRANSMISSIONS, I AM CONVINCED THOSE PIECES ARE THE SPLIES FROM THE TORQUE CONVERTER. THERE WERE NO WARNINGS, NO PRIOR OPERATIONAL ISSUES OR PERFORMANCE SYMPTOMS TYPICAL OF TRANSMISSION PROBLEMS - NO SLIPPING, NO SLAMMING. THIS SUDDEN LOSS OF MOMENTUM IS A SERIOUS, LIFE THREATENING PROBLEM. IF IT OCCURS ON A HIGHWAY, THERE IS THE POTENTIAL OF ANOTHER VEHICLE SLAMMING INTO THE BACK OF IT AT A HIGH RATE OF SPEED

WHILE DRIVING MY DAUGHTERS 2004 FORD FREESTAR IN WET CONDITIONS, ITS LIKE THE TRANSMISSION SLIPPED OUT AND WOULD NO LONGER ENGAGE ANY GEARS. THIS WAS QUITE DANGEROUS AS WE WERE IN RUSH HOUR COASTING TO A STOP ON A BUSY ROAD. *TR

COMPLETE AND SUDDEN LOSS OF POWER ON 2004 FORD FREESTAR. THIS OCCURRED IN HEAVY TRAFFIC ON INTERSTATE 81 JUST BEFORE CROSSING THE SUSQUEHANNA RIVER BRIDGE IN HARRISBURG, PA. MY WIFE AND INFANT DAUGHTER WERE IN THE FREESTAR. THEY COASTED DOWN AN EXIT RAMP TO A STOP. HAD THE EXIT RAMP NOT BEEN THERE, THEY WOULD HAVE BEEN STALLED IN 3 LANES OF TRAFFIC ON THE BRIDGE. THE FREESTAR WAS FINE UP UNTIL THIS SUDDEN FAILURE. THE VAN WAS TOWED TO A FORD DEALERSHIP IN HARRISBURG AND REPAIRED UNDER THE EXTENDED WARRANTY, WHICH I HAD PURCHASED WITH THE NEW VEHICLE. THE CAUSE OF THE PROBLEM WAS A FAILED TORQUE CONVERTER. THE FREESTAR HAD 78360 MILES AT THE TIME OF THE TORQUE CONVERTER FAILURE. *TR

THE MANIFOLD AND TUBE ASSY WHICH RUNS FROM MY CONDENSER TO THE COMPRESSOR BLEW OUT WHILE MY FAMILY WAS DRIVING DOWN THE HIGHWAY. PRIOR TO THIS IN MAY OF 2010, AFTER THE BIRTH OF MY 3RD CHILD, I WAS TAKING HIM TO HIS 2 WEEK CHECKUP AND IT WAS POURING DOWN RAIN AND THE WINDOWS WERE FOGGING UP SO BAD THAT I HAD TO USE A PAPER TOWEL TO WIPE THE WINDOWS SO THAT I COULD SEE OUT THEM. THE A/C SYSTEM HAS NOT WORKED PROPERLY SINCE I HAVE PURCHASED MY FREESTAR IN FEB OF 2010. THERE WAS A TICKING NOISE BEFORE THE HOSE BLEW AND BEFORE WE COULD FIGURE OUT WHERE IT WAS COMING FROM THE HOSE AND ALL OUR FREON WAS A CLOUD OF WHITE BEHIND US. WE HAVE TAKEN OUR VAN TO ONE SHOP WHICH SAID THAT THE CONDENSER AND EVAPORATOR WAS BAD THEN TOOK IT FOR A SECOND OPINION WHERE THEY REPLACED THE MANIFOLD AND TUBE ASSY AND RECHARGED THE SYSTEM. THEY FOUND THAT THE COMPRESSOR WAS ONLY PUTTING OUT 100 LBS OF PRESSURE BUT SHOULD BE PUTTING OUT 250 LBS. THEY SAID IT WAS SAFE TO USE (BUT THE AIR WOULD ONLY BE COOL WHILE HIGHWAY DRIVING NOT WHILE STOPPED) UNTIL THEY WERE TO REPLACE THE COMPRESSOR IN 3 DAYS, AND THAT WITH ONLY 100 LBS OF PRESSURE THE HOSE WOULD NOT BLOW AGAIN. AFTER LESS THAN 24 HOURS AND MAYBE 3 HOURS OF ACTUAL A/C TIME THE HOSE BLEW AGAIN AND OUT CAME ALL THE FREON. WHEN WE TOOK THE VAN BACK THEY WERE AT A LOSS OF WHY. I HAVE NOW SPENT OVER 300 DOLLARS THAT WAS USELESS AND WE ARE BACK AT SQUARE ONE BECAUSE NOONE KNOWS WHY THIS IS HAPPENING. I HAVE READ OTHER COMPLAINTS BY FREESTAR OWNERS WHO H

2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR

WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE VAN FAILED ON MY WIFE AS SHE WAS DRIVING AND WAS LUCKILY ON A GRAVEL ROAD WITH NO ONE AROUND HER. SHE WAS ABLE TO COAST TO A COMPLETE STOP BUT AGAIN THE VAN WOULD NOT GO INTO REVERSE OR DRIVE. HAD IT TOWED TO MACKE FORD IN COON RAPIDS, IA AGAIN AND THEY THOUGHT IT WAS A BAD PCM. I MADE IT CLEAR TO THE SERVICE DEPT THAT I THOUGHT WATER WAS GETTING INTO THE PCM COMPARTMENT DUE TO OTHER PEOPLE COMPLAINING ABOUT THIS ON THE INTERNET AND THE FACT THAT IT HAD RAINED EXTREMELY HARD THAT MORNING. THEY DID NOT THINK THIS WAS THE CASE AND PUT ANOTHER PCM IN AND SENT THE OTHER ONE BACK TO FORD AS THEY THOUGHT THEY RECEIVED A BAD PCM. TOOK IT HOME AND THE NEXT MORNING IT WOULD NOT START AND THE BATTERY WAS DEAD. TESTED AND FOUND THAT THE RADIO WAS TURNING ON BY ITSELF AND DRAINING THE BATTERY...EVEN W/OUT THE KEY IN THE IGNITION. MACKE TRIED FIXING IT FOR THE NEXT 2 MONTHS AND EVEN AFTER DENYING WATER WAS GETTING INTO IT..FINALLY CALLED AND SAID THEY FOUND