I HAVE A 04 FORD FREESTAR THAT CONTINUES TO HAVE TRANSMISSION PROBLEMS. IT STARTED EARLY AROUND 40K. FMC SERVICE STATED 'JUST A LEAK'. REPEAT COMPLAINTS EQUALED 'NOTHING FOUND, ETC, ETC'. BEGINNING LAST YEAR IT WOULD LOSE POWER AND BACKFIRE WHILE THE TRANSMISSION WOULD NOT ENGAGE AND ALMOST CAUSED MY WIFE AND DAUGHTER TO BE BROADSIDED WHEN SHE TRIED TO PULL OUT IN TRAFFIC AND THE VAN DID NOT GO FORWARD. THE TRANSMISSION WOULD SLIP AND NOT ENGAGE TO SECOND GEAR. I TOOK IT TO AAMCO AND PAID $1800 TO HAVE IT FIXED. THEY SAID THEY HAD TO BASICALLY REPLACE EVERYTHING. NOW, A YEAR LATER AND IT IS DOING IT AGAIN, BUT THIS TIME BY NOT ENGAGING INTO SECOND GEAR, IT CAUSED A PERSON BEHIND ME TO GET HIT IN THE REAR BECAUSE HE THOUGHT I WOULD TURN AS A NORMAL CAR WOULD, BUT I COULDN'T ACCELERATE DUE TO THE TRANS. ADDITIONALLY NOW IT WILL SHUDDER, SHAKE AND LOSE POWER AT 40 TO 50 MPH. IT IS NOT EVEN DRIVABLE AS I TRIED TO GO OUT TO THE STORE TODAY AND IT MADE TERRIBLE NOISES AND SHOOK LIKE CRAZY WHEN PUT INTO REVERSE. TRIED TO GO UP MY DRIVEWAY AND IT SHOOK EVEN HARDER AND MADE TERRIBLE GRINDING NOISES IN DRIVE, 3RD AND 1ST GEAR. DOES NOT MATTER WHAT POSITION THE SHIFTER IS IN, IT HAS PROBLEMS. LOOKED AT THE DIP STICK FOR THE TRANS AND IT IS RUSTED SHOWING THAT OBVIOUSLY NOW SOME TYPE OF WATER IS IN THE SYSTEM TOO. I AM DISABLED AND ON A DISABILITY INCOME AND DO NOT HAVE THE FUNDS TO HAVE THIS REPAIRED AGAIN. FORD WILL DO NOTHING FOR IT UNLESS OF COURSE I WANT TO PAY TO HAVE IT REBUILT AT
2004 Ford Freestar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS TRAVELING DOWN THE HIGHWAY WITH THE CRUISE CONTROL ACTIVATED AT 78 MPH UP A HILL, WHEN SUDDENLY, THE ENGINE BEGAN TO REV AND THE VEHICLE STARTED TO DECELERATE QUICKLY. THE CONTACT WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION BECAUSE THE TRANSMISSION HAD JUST SEEMED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPON INSPECTION, IT WAS DETERMINED THE TRANSMISSION PUMP AND TORQUE CONVERTER HAD LITERALLY SHEARED OFF WITHOUT CAUSE. UPDATED 3/11/11 *CN UPDATED 04/29/11
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO HESITATE AS IF WERE RUNNING OUT OF GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE BEGAN ON JANUARY 25, 2011. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, JAN. 26,2011, I TRY TO MOVE MY VAN IN MY GARAGE, FOUND THE ENGINE STARTED NORMALLY, BUT THE VAN CANNOT MOVE.. THE GEAR LOOKED NOT FUNCTIONAL AT ALL. THE VAN WOULD NOT MOVE FORWARD AS WELL. I HAD MY MECHANIC TO TAKE A LOOK, AND HE INFORMED ME THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 83, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT WE WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS ACCELERATING AT 30 MPH WHEN THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE FAILURE WAS NOT FROM THE TIMING CHAIN BUT HE WAS UNABLE TO DETERMINE THE EXACT CAUSE OF FAILURE BECAUSE HE WAS UNABLE TO TAKE APART THE ENTIRE TRANSMISSION. THE TRANSMISSION WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.
WHILE DRIVING AT 35 MPH ON A 4 LANE ROAD VEHICLE SUDDENLY LOST ABILITY TO ACCELERATE VEHICLE GAVE NO WARNING JUST STOPPED ACCELERATION. WAS ABLE TO COAST OFF ROADWAY INTO PARKING LOT. MECHANIC STATED THE TORQUE CONVERTER WAS THE CAUSE
AT HIGHWAY SPEED DRIVE TO TIRES WAS LOST. TORQUE CONVERTER MOTH VANES AND SPINDLE WERE DESTROYED UPON REMOVAL AND INSPECTION. *TR
ON DECEMBER 23, WE WERE DRIVING OUR 2004 FORD FREESTAR LIMITED, AND WHILE MAKING A LEFT HAND TURN ACROSS TRAFFIC, THE VEHICLE SIMPLY FELL OUT OF GEAR, AND THE RPMS INCREASED, THUS CAUSING THE VAN TO COAST TO A STOP. LUCKILY THE VAN WAS NOT IN A COLLISION DURING THE INCIDENT. AFTER BEING DIAGNOSED BY THE MECHANIC, IT WAS DETERMINED THAT THE SPLINES TO THE OUTPUT SHAFT (FEMALE SIDE) OF THE TORQUE CONVERTER WERE STRIPPED, THUS NOT DRIVING THE TRANSMISSION PUMP DUE TO LACK OF PRESSURE. AS THIS IS A KNOWN ISSUE, IT APPEARS THAT THE INITIAL MANUFACTURER OF THE PART HAD A METALLURGY FLAW AND THIS ISSUE SHOULD BE CORRECTED. THE REPAIRS TO THE VEHICLE WERE $2300 AND NOT COVERED BY FORD. *TR
WAS DRIVING HOME FROM SCHOOL WITH MY HUSBAND AND SON. APPROXIMATE SPEED WAS 40 MPH WHILE PRESSING GAS SLIGHTLY TO GO UP SMALL INCLINE MOTOR REVVED AS IF IT WAS IN NEUTRAL. VAN HAD NO POWER TO MOVE, NOT EVEN REVERSE. HAD TO HAD TOWED. MECHANIC STATES PUMP IN TRANSMISSION IS OUT AND TRANSMISSION IS COMPLETELY GONE. THERE WAS NO WARNING OR ANYTHING. IT WAS 12 DEGREES OUTSIDE WHEN WE WERE STRANDED. AFTER READING OTHER COMPLAINTS MY STORY SOUNDS THE SAME AS EVERYONE ELSE'S. THE COSTS NOT COUNTING LABOR TO FIX WILL BE APPROXIMATELY $2500.00. ALMOST EQUAL TO WHAT WE OWE. VERY FRUSTRATED WITH FORD- THIS NEEDS TO BE LOOKED INTO. *TR
FORD FREESTAR 2004- GOING DOWN HWY, ENGINE SUDDENLY REVVED LOUDLY THEN WE HAD NO GEARS WHATSO EVER. THE ENGINE WAS RUNNING FINE BUT COULDN'T PROPEL THE VEHICLE. MECHANIC TOLD US THIS IS A RECURRING PROBLEM WITH THIS MAKE/MODEL. *TR
MY WIFE WAS DRIVING 2004 FREESTAR VAN WHEN JUST PASS A INTERSECTION WHEN TRANSMISSION WENT OUT, SHE IS OK BUT, HAD TO REPLACE CONVERTER IN TRANSMISSION COST $838.34 ONLY 72925 MILES ON VAN THIS SHOULD NOT HAVE HAPPEN , I THINK FORD SHOULD RECALL THIS VAN. *TR
2004 FORD FREESTAR VAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PUMP FAILURE. *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE TRANSMISSION AND A TRANSMISSION SWITCH RANGE WAS REPLACED. *JB
WHEN DRIVING OUR VAN IT STARTED TO JERK AND THE ENGINE LIGHT STARTED FLASHING. IT THEN STALLED OUT ON US. IT WAS RAINING THAT DAY AND IT CONTINUED TO DO THIS. THE NEXT DAY WHEN THE RAIN STOPPED IT QUIT AND RAN FINE, BUT STARTED AGAIN THE MINUTE WE HIT ANY MOISTURE. THE COMPUTER IN THE VAN ALSO STARTED SENDING ERROR MESSAGES CONSTANTLY, CHECK BRAKE FLUID, CHECK OIL, CHECK REAR BRAKE LIGHTS, CHECK TRACTION CONTROL, CHECK DOORS AND SO ON WHEN THESE THINGS WERE CHECKED THERE WERE NO PROBLEMS WITH THEM. THE ENGINE LIGHT CONTINUED TO FLASH SO WE HAD SOMEONE LOOK AT IT AND FIX IT. THEY TOLD US THE COIL PAK WAS BAD AND REPLACED IT FOR US. THE VAN RAN FINE FOR 1 WEEK AND THEN THIS STARTED AGAIN. SO WHEN I WENT ONLINE TO DO SOME RESEARCH ON THIS I FOUND A SITE ON TOPIX, COMPLAINTS ABOUT FORD FREESTAR THAT HAD 100'S OF COMPLAINTS ABOUT THIS VAN. ALOT OF PEOPLE WERE HAVING THE SAME PROMBLEMS AND THEY TOOK IT TO GARAGES WHERE THEY SAID IT IS A DESIGN FLAW BY FORD THAT WATER GETS UP UNDER THE ENGINE INTO THE PCM (COMPUTER) SHORTS IT OUT AND THEN EVENTUALLY MESSES UP THE COIL. WE CONTINUE TO HAVE ALL THESE PROBLEMS WITH THE VAN, IT STALLS OUT ON ME IN RAIN OR ANY MOISTURE. I HAVE HAD THE VAN STALL WHILE TURNING ONTO A ROAD AND MY VAN BE STUCK ACROSS THE ROAD RIGHT ABOVE A DANGEROUS CURVE WITH MY YOUNGEST CHILD AND I ALONE IN THE VEHICLE.
I PURCHASED A 2004 FORD FREESTAR WITH 28,389 MILES ON 6/16/08. IN OCTOBER 2009 MY WIFE WAS DRIVING THE VAN AND WHEN SHE STOPPED AT A STOP SIGN & TRIED TO TURN ON THE NEXT ROAD, THE VAN WOULDN'T GO. THE VAN ACTED AS IF IT WERE IN NEUTRAL. THE VAN WAS STILL RUNNING BUT WOULDN'T GO IN TO ANY GEARS AT ALL. SHE CALLED ME & WE HAD TO HAVE THE VAN TOWED. WE HAD BOUGHT AN EXTENDED WARRANTY/INSURANCE POLICY ON THE CAR SO THE DEALERSHIP TOLD US WHICH TRANSMISSION SHOP TO HAVE THE VAN TOWED TO. WE TOOK THE VAN & AFTER ALMOST 2 WEEKS, THE VAN WAS REPAIRED. WE HAD TO PAY FOR A RENTAL CAR DURING THE TIME & PAY THE DEDUCTIBLE FOR THE WARRANTY/INSURANCE TO HAVE IT REPAIRED. THE REPAIR SHOP SAID THEY HAD TO PUT A REBUILT TRANSMISSION IN THE VEHICLE BECAUSE THE ONE IN IT HAD WATER. SIX MONTHS LATER, IN MAY 2010, THE TRANSMISSION DID THE EXACT SAME THING. WE CONTACTED THE REPAIR SHOP THAT HAD WORKED ON THE TRANSMISSION PREVIOUSLY SAID THE TRANSMISSION APPEARED TO HAVE WATER IN IT AND THE INSURANCE/WARRANTY WOULDN'T COVER IT. WE HAD TO TAKE THE VEHICLE TO ANOTHER SHOP FOR REPAIRS. WE TOOK IT TO A REPAIR SHOP IN OUR NEIGHBORHOOD THAT WE HAVE KNOWN THE OWNER FOR A LONG TIME & KNOW TO BE VERY TRUST WORTHY. HE LOOKED AT THE TRANSMISSION AS WELL & SAID SOME HOW THERE WAS WATER IN THE TRANSMISSION. HE HAD TO PUT ANOTHER TRANSMISSION IN THE VEHICLE ALSO. SINCE HE HAS PUT THE REBUILT TRANSMISSION IN THE VEHICLE, WE ARE STILL HAVING PROBLEMS. THE VAN DOES FINE UNTIL AFTER IT HAS BEEN DRIVEN FOR A FEW HOU
TRANSMISSION WENT 82,000 MILES FOR FREESTAR 2004 COST FOR NEW TRANSMISSION $2400 WHICH I PAID. *TR
DURING NORMAL OPERATION OF THE VEHICLE, WITHOUT WARNING, THE VEHICLE LOST ALL POWER AS I PULLED OFF THE ROAD. FORD DIAGNOSED AND RECOMMENDED REPLACING THE TRANSMISSION. TRANSMISSION IS CURRENTLY BEING REBUILT BY AAMCO TRANSMISSIONS.
FORD TRANSMISSION IS SLIPPING OUT OF GEAR AT HIGHWAY SPEEDS. *TR
2004 FREESTAR- TRAVELING DOWN ROAD WHEN CAR'S ENGINE JUST STARTED REVVING AND CAR WOULD NOT GO FORWARD OR BACKWARDS- HAD TO CALL TOW TRUCK TO TOW US TO SHOP. THIS COULD HAVE BEEN EVEN WORSE IF WOULD HAVE HAPPENED ON HIGHWAY, OR IN BAD WEATHER- AS MY HUSBAND IS DISABLED UNABLE TO WALK VERY WELL!!! CAR DID NOT HAVE ALOT OF MILEAGE FOR THIS TO HAVE HAPPENED- VERY DISAPPOINTED WILL COST US OVER $2000 TO GET REPAIRED- VERY DIFFICULT ON A FIXED INCOME. HAVE OWNED MANY FORD VEHICLES AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. ALWAYS FELT A FORD WAS A VERY DEPENDABLE VEHICLE- QUESTIONING THAT NOW! *TR
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, DECEMBER 22, 2010 I PROCEEDED TO BACK MY VAN INTO MY GARAGE AFTER RUNNING ERRANDS FOR THE DAY AND AFTER BACKING UP ABOUT A FOOT, THE VEHICLE CEASED MOVEMENT. IT WOULD NOT MOVE FORWARD AS WELL. I HAD MY LOCAL MECHANIC STOP BY MY HOME TO TAKE A LOOK, AND HE INFORMED MY HUSBAND AND I THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 60, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT MY HUSBAND AND I WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
COMING INTO TOWN IN BUSY TRAFFIC, OUR VEHICLE SUDDENLY SLIPPED OUT OF GEAR AND THEN WOULD NOT SWITCH BACK INTO GEAR ABOVE 20MPH. WE WERE 30 MILES OR SO FROM HOME, SO WE WENT AT LOW SPEED OUT OF TOWN AND DOWN HIGHWAY CONTINUING TO SEE IF IT WOULD KICK INTO GEAR. IT DID NOT GO OVER 20 TO 25 MPH UNTIL ABOUT 10 MILES FROM HOME, WE STOPPED FOR GAS AND THEN WHEN WE STARTED UP AGAIN IT SHIFTED AS NORMAL INTO GEARS AS NEEDED FOR HIGHWAY TRAVEL. TOOK IT TO MECHANIC AND ENDED UP NEEDING NEW TRANSMISSION. A REBUILT ONE COST US ALMOST $3000. WOULD LOVE TO KNOW IF THIS WILL BE A RECALL AND OUR MONEY REFUNDED FROM FORD? *LN
MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN
WHILE DRIVING APPROX. 70 MPH ON THE FREEWAY WITH OUT WARNING THE POWER TO THE WHEELS CEASED TO WORK. THE ENGINE WOULD REV UP BUT THERE WAS NO POWER GOING TO THE WHEELS. WE WERE ABLE TO COAST TO THE SIDE WHERE WE HAD TO BE TOWED. THE TORQUE CONVERTER HAD TO BE REPLACED AT A LARGE COST. THE FAILURE HAPPENED AT APPROX. 100,000 MILES. *TR
BOUGHT NEW, 2004 FORD FREESTAR MINIVAN. AT 60,000 MILES, MY WIFE AND DAUGHTER EXPERIENCED A SUDDEN LOSS OF POWER AND COASTED TO A STOP INTO A PARKING LOT. NO POWER IN ANY OF THE GEARS INCLUDING REVERSE. TOWED TO DEALERSHIP AND FOUND OUT THAT TORQUE CONVERTER PUMP SHAFT BROKE. HAD TO REPLACE TORQUE CONVERTER, PUMP AND PUMP SHAFT. COST OF $2125.00 TO REPAIR. THANKFULLY IT DID NOT HAPPEN ON THE HIGHWAY AT HIGH SPEEDS. CONSIDERING THE NUMBER OF REPORTED OCCURRENCES AT SUCH LOWER MILEAGE AND NATURE OF FAILURE, I WOULD LIKE TO SEE A REFUND OF THE REPAIR COSTS FROM FORD. THIS TYPE OF FAILURE SHOULD NOT BE THE BURDEN OF THE CONSUMER. *TR
2004 FORD FREESTAR ENGINE CONTROL MODULE COMPUTER DIE @ ABOUT 80000 MILES TRANMISSION FAIL AT ABOUT 65000 MILES DEFECTIVE OE CONFORMAL COATING IS REMOVED FROM THE ENTIRE ECM BOARD INCLUDING UNDERNEATH CHIPS AND REPLACED WITH UPGRADED CONFORMAL COATING; CORRECTS AN OE DESIGN FLAW AND ENSURE CHIPS WILL NOT LIFT FROM THE BOARD CAUSING THE UNIT TO FAIL. *TR
2004 FORD FREESTAR TRANSMISSION DIED AT 48,100 MILES. I WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOSS OF MOTIVE POWER. THE ENGINE WAS RUNNING WITH ABSOLUTELY NO ACCELERATION. I ALMOST GOT HIT BY A CAR BECAUSE THE MINI VAN STOP MOVING AT AN INTERSECTION. HAD THE 2004 FORD FREESTAR CHECKED AND THERE WAS WATER IN THE TRANSMISSION. NO RAIN, NO FLOOD. ONLY VERY COLD WEATHER. $4000 TO FIX AND EXTENDED WARRANTY DON'T WANT TO COVER. *TR
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR YESTERDAY WITH OUR 10 YEAR OLD SON IN THE CAR. AT SPEEDS AROUND 35-45 MPH, SHE FELT SOME SHUDDERING AS IF THE TRANSMISSION WAS "SHIFTING IN AND OUT OF GEARS". SHE WAS ABLE TO MAINTAIN CONTROL WHILE DRIVING AND DROVE THE CAR HOME AND PARKED IT FEARING THAT DRIVING IT FURTHER WOULD RESULT IN LOSING CONTROL AND ENDING UP IN A POTENTIALLY FATAL MOTOR VEHICLE CRASH. AT THIS POINT AND TIME, THE VEHICLE WILL NOT SHIFT INTO ANY GEAR WHICH AGAIN, THANKFULLY ENDED UP PARKED AT HOME AS OPPOSED TO WHAT COULD HAVE OCCURRED. WITH RESEARCH, I DISCOVERED THAT THIS LIKELY IS A MANUFACTURER DEFECT THAT RESULTS IN FAILED TRANSMISSIONS THAT FORD IS AWARE OF BUT HAS NOT ADDRESSED. MUST SOMEBODY DIE BEFORE THE ISSUE IS ADDRESSED? *TR
WE OWN A 2004 FORD FREESTAR WITH A 4.2L MOTOR. THANK GOD WE BOUGHT AN EXTENDED WARRANTY WHEN WE BOUGHT THE VEHICLE NEW IN OCTOBER 2004. AT APPROXIMATELY 55,000 MILES THE VEHICLE STOPPED SUDDENLY IN TRAFFIC AND NEEDED TO BE TOWED. THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. I HAD THE VAN TOWED TO RODMAN FORD IN FOXBORO MA WHERE I WAS TOLD THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE WARRANTY COVERED THE ENTIRE REPAIR EXCEPT FOR A $50 DEDUCTIBLE, ALSO COVERED RENTAL AND THE TOW. GREAT, RIGHT. THE ONLY PROBLEM IS THAT AT 67,000 MILES THE SAME THING HAPPENED. SAME COVERAGE, PAID FOR THE WHOLE THING AGAIN. WELL HERE WE ARE AT 82,000 MILES (NO LONGER UNDER 75,000 COVERED UNDER WARRANTY) AND THE TRANNY GOES AGAIN. NOW THE LAST ONE WAS REPLACED LAST DECEMBER AT RODMAN FORD AGAIN. THEY ARE NOW TRYING TO TELL ME THAT THERE IS NO COVERAGE AND A NEW TRANNY IS GOING TO COST ME $3500 TO REPLACE. HUH? YOUR KIDDING RIGHT? THERE SEEMS TO BE ANOTHER ISSUE AT PLAY HERE. AFTER READING SOME INFO ON THE WEB, I SEE THERE ARE SEVERAL HUNDRED REPORTS OF THIS SAME THING HAPPENING IN THIS PARTICULAR VEHICLE. THERE IS AN E-MAIL ON LINE FROM STEPHEN MCHENRY OF THE NHTSA STATING THAT WATER HAS BEEN GETTING INTO THE PCM OR TRANSAXLE VENT. IF THIS IS A KNOWN PROBLEM THEN WHY IS FORD NOT FOLLOWING THE DETAILED REPAIR INSTRUCTIONS OUTLINED IN THIS E-MAIL. WHY DO THEY CONTINUE TO REPLACE TRANSMISSIONS SEVERAL TIME IN THESE VANS WHEN THEY KNOW THE CAUSE OF THE PROBLEM. ARE THE SERVICE DEPARTMENTS
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. SHE ATTEMPTED TO ACCELERATE FROM A STOP SIGN BUT THE VEHICLE HESITATED MOMENTARILY BEFORE ACCELERATING. THE VEHICLE PICKED UP SPEED TO APPROXIMATELY 45 MPH WHEN AND BEGAN TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000. THE VIN WAS UNAVAILABLE. UPDATED 01/11/11*LJ
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE BEGAN TO HESITATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 76,000.
MY WIFE WAS DRIVING OUR 2004 FREESTAR DOWN A BUSY ROAD AND SHE SAID IT MADE A REVVING NOISE AND THEN WOULD NOT MOVE. SHE COASTED TO THE SIDE OF THE ROAD AND THE VAN WOULD RUN BUT NOT MOVE. WE HAD TO HAVE IT TOWED. SHE HAD KIDS IN THE CAR. *TR
I REPLACED THE TORQUE CONVERTER AT 80,000 MILES IN JULY OF 2008. THE COST WAS $1,600. I WAS DRIVING DOWN A MAIN STREET IN OUR CITY AT AROUND 40 MPH WHEN THE CAR JUST ACTED LIKE IT WAS IN NEUTRAL. I HAD MY 7, 6 AND 3 YEAR OLD CHILDREN IN THE VAN ALONG WITH MY NIECE AND NEPHEW AND MY MOTHER. WE WERE LUCKY TO COAST INTO AN APARTMENT COMPLEX DRIVE (BLOCKING IT) AND WAITED OVER AN HOUR ON THE HOTTEST DAY OF THE YEAR FOR A TOW. NOW, 2 YEARS AND ONLY 40,000 MILES LATER, WE ARE REPLACING IT AGAIN. WE YELLED AND SCREAMED AND GOT THE PRICE DOWN TO $1,200, BUT WE SHOULDN'T HAVE TO PAY ONE CENT FOR THIS. FORD SHOULD BE ACCOUNTABLE FOR RIPPING PEOPLE OFF. *TR
11/26/2010: FORD FREESTAR 2004 MINIVAN DRIVING CITY STREET AT ABOUT 30 MPH LOST POWER. PULLED OVER TO SIDE OF STREET. VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE, IF ATTEMPTED, ENGINE WOULD RACE. VEHICLE TOWED TO FORD DEALERSHIP - TORQUE CONVERTER IS SAID TO BE THE FAILURE. BILL EST TO BE $3,900 TO REPAIR TRANSMISSION. *TR UPDATED IVOQ 12/30/10
2004 FREESTAR LOST ALL POWER DRIVING HOME FROM ERRANDS IN RUSH HOUR TRAFFIC. THANK GOD TRAFFIC WAS ONLY GOING 35MPH. MY VEHICLE COASTED TO THE SIDE OF THE ROAD. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE LOSS OF POWER CAME FROM TRANSMISSION FAILURE ACCORDING TO FORD DEALER SHIP. VEHICLE ONLY HAS 80,000 MILES ON IT. LOOKS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND FORD KNOWS IT. *TR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STOPPED AT A TRAFFIC LIGHT AND WHEN THE ACCELERATOR WAS ENGAGED, THE RPMS INCREASED EXCESSIVELY BUT THE VEHICLE DID MOVE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE TORQUE CONVERTER IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 89000.
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT MOVE BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION PUMP WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
TRANSMISSION WENT OUT WITHOUT ANY WARNING! LESS THAN 70,000 MILES. *TR
2004 FORD FREESTAR SEL TRANSMISSION PROBLEM. PROBLEMS WITH SHIFTING, NOT GOING INTO GEAR OR BANGING INTO GEAR, DARK FLUID(WHICH USUALLY MEANS BURNT OUT).SAME AS THE OTHER COMPLAINTS. DO NOT SEE A RECALL YET. *TR
TRAVELING EAST ON INTERSTATE 80 TOWARD LAKE TAHOE, ABOUT 70 MILES FROM HOME. RPMS SUDDENLY INCREASED WHILE LOSING FORWARD PROPULSION AND SPEED. PULLED OVER AND MUCH SMOKE WAS COMING FROM UNDER ENGINE. MYSELF, WIFE & 2 CHILDREN IN VEHICLE. LUCKILY WE HAVE AAA AND WERE RESCUED. WE ARE ORIGINAL OWNERS ON THIS REGULARLY, AND WELL MAINTAINED 2004 FREESTAR - AND IT HAS ONLY 61,000 MILES! EXPECT $3,000+ BILL TO FIX TRANSMISSION. *TR
NO EVENTS LEADING UP TO THE TRANSMISSION FAILING AT ABOUT 90,000 MILES ON THE HIGHWAY. $3500. REPAIR FOR RADIATOR AND FULL RE-BUILD OF TRANS. *TR
WHILE DRIVING IN THE RAIN THE VAN STARTED TO JERK AND CUT OUT. STALLING ON OCCASION. WE HAD THE COIL PACK REPLACED AND THIS REPAIR LASTED FOR 1 WEEK THEN IT STARTED ALL OVER AGAIN. WHEN IT IS DRY OUTSIDE THE CHECK ENGINE LIGHT STAYS ON BUT THE VAN DRIVES FINE. AS SOON AS IT STARTS TO RAIN OR WE HIT ANY MOISTURE OR MUD PUDDLE THE VAN STARTS JERKING AGAIN AND SOMETIMES BACK FIRES OR EVEN STALLS OUT WHILE DRIVING AND HAS TO BE RESTARTED. WE HAVE FOUND THAT THIS IS A PROBLEM THAT ALOT OF 2004 FREESTAR OWNERS ARE HAVING THAT THE PCM OR COMPUTER GETS WET AND CAUSES THIS PROBLEM DUE TO A FLAW IN THE DESIGN. *TR
2004 FORD FREESTAR LTD, TOOK POSSESSION ON 7/6/2004 AND NOW HAVE 70K MILES. ITS USED FOR MY THREE MILE COMMUTE TO/FROM WORK, SOME LONGER DRIVES TO RELATIVES EVERY OTHER MONTH. ON 10/30/2010 EXPERIENCED TORQUE CONVERTER FAILURE. $1200 TO REPLACE THE TORQUE CONVERTER OR $2500 FOR A REBUILT TRANSMISSION. *TR
TRANSMISSION IN 2004 FORD FREESTAR FAILED WITHOUT WARNING IN FREEWAY TRAFFIC ENDANGERING MY SELF AND MY YOUNG GRANDCHILDREN. FORD IS AWARE OF TRANSMISSION DEFECTS AND IS CHOOSING NOT TO REMEDY THE PROBLEM. THIS IS PRESENTING A DANGER TO THE DRIVER/PASSENGERS OF SAID VEHICLE AND THE OTHER DRIVERS ON THE ROAD. *TR
1. NO EVENT LEADING UP TO FAILURE. 2. TRANSMISSION (ALL GEARS) FAILED WHILE TRAVELING ON HIGHWAY APPROACHING BUSY INTERSECTION. 3. TORQUE CONVERTER, FILTER KIT, FRONT SEAL REPLACED BY CERTIFIED TRANSMISSION COMPANY. VEHICLE OPERATED FOR 35 DAYS, AND THEN THE TRANSMISSION FAILED AGAIN WHILE TRAVELING UP A STREET INCLINE WITHIN CITY ALMOST CAUSING A CRASH. OLD TORQUE CONVERTER NOT AVAILABLE. THE TRANSMISSION ON THIS VEHICLE HAS SEVERE DEFECTS AND MUST BE RECALLED! *TR
OUR 2004 FORD FREESTAR'S TRANSMISSION LOCKED UP WHILE DRIVING AND WE LOST FORWARD ACCELERATION. THE VEHICLE HAS 100,213 MILES ON IT. *TR
VAN SUDDENLY LOST TRANSMISSION POWER WHEN ACCELERATING. NO WARNING LIGHTS, NO NOTHING. TURNED A CORNER ACCELERATED AND THEN SLOWLY SLOWED TO COMPLETE STOP. NO GEARS NOT EVEN REVERSE. VAN HAS RUN ROUGH IN RAIN FOR A WHILE. HAVE HAD IT TUNED UP TO NO AVAIL. NARROWLY AVOIDED BEING REAR ENDED WHEN THIS HAPPENED. *TR
MY VAN WHILE GOING UP AN INCLINE WOULD NOT MOVE. I PULLED OVER AND PUT IT IN PARK. FROM THERE IT WOULD NOT MOVE. I COULD GO INTO DRIVE AND REVERSE,BUT IT DID NOTHING. I HAD IT TOWED TO A SHOP AND WAS TOLD IT WAS THE TRANSMISSION. THE MECHANIC TOOK IT APART AND FOUND A PROBLEM WITH THE TORQUE CONVERTER. IT WAS SHATTERED. I HAD TO PAY AROUND 1850 WITH TOW. THANK GOD THAT NO ONE WAS HURT,BUT THEY COULD HAVE BEEN. *TR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE IN REVERSE OR PUT IT IN DRIVE. THE VEHICLE WOULD NOT RESPOND. THE DEALER WAS INFORMED OF THE FAILURE AND THEY ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED AT OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 72,516. UPDATED 12/29/10 *BF UPDATED 01/04/11*JB
I DROVE MY FORD 2004 FREESTAR TO CHURCH ON SATURDAY ABOUT 15 MILES FROM HOME. AFTER FINISHING SERVICES, I COULD NOT TAKE THE FAMILY HOME BECAUSE THE VAN REFUSE TO MOVE WITHOUT ANY WARNING, AND NONE OF THE GEAR SELECTION ENGAGED. I CALLED TECHNICIAN TO CHECK, AND I WAS TOLD THE TRANSMISSION FAILED AT 83,000 MILE JUST LIKE THAT. I CHECKED THE COMPLAINTS ABOUT THIS PROBLEM, AND IT WAS ASTRONOMICALLY STONING. MY EXPENSES FOR REPAIRING THIS IS ESTIMATED @ $2,250.00. I THANK GOD IT HAPPENED IN THE CHURCH PREMISES. FORD AUTHORITIES ARE NOT GOING TO HELP EITHER, AND I DO NOT KNOW WHAT TO DO. IT IS ABSURD FOR ALL THIS PROBLEM IN A VAN THAT CONVEYS THE WHOLE FAMILY. WHAT A SHAME! *TR
2004 FORD FREESTAR. WHILE LEAVING A PARKING LOT, THE VAN HAD TROUBLE FINDING REVERSE. AFTER GETTING BACKED UP ENOUGH TO TURN OUT GOING FORWARD, MY WIFE EXPERIENCED HIGH REVVING, JERKY MOVEMENTS GOING FORWARD UNTIL THE VAN WOULDN'T MOVE ANYMORE. I HAD TO CALL MY MOTHER TO WATCH THE KIDS WHILE I WENT TO MY WIFE AND GAVE HER THE TRUCK WHILE I STAYED AND HAD THE VAN TOWED TO MY INDEPENDENT MECHANIC. ALL THIS HAPPENED WITH NO WARNING. HE THEN HAD IT TAKEN TO HIS TRANSMISSION SPECIALIST, WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED. THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT AND IT ALSO NEEDED A NEW TRANSMISSION RANGE SENSOR. THE VEHICLE ONLY HAD 80,586KM AND WAS PURCHASED FROM A FORD DEALER WITH 56,605 KM ON IT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Ford Freestar → · Every Freestar year → · How the figures are calculated →