2004 Ford Freestar complaints

I HAVE A 2004 FORD FREESTAR SEL MINIVAN. THE ORIGINAL TRANSMISSION WAS REPLACED AT APPROX. 56K MILES DUE TO TORQUE CONVERTER FAILURE (SO I WAS TOLD BY THE DEALER SERVICE ADVISOR). NOW THE VAN HAS 123K MILES ON IT AND THE TRANSMISSION LIGHT CAME ON AGAIN. THE FAULT CODE IS P0732 GEAR 2 INCORRECT RATIO. THE TRANSMISSION WILL HOLD 1ST GEAR AND NOT SHIFT UNLESS FORCED TO. THE PROBLEM IS INTERMITTENT, AT THIS TIME, BUT WHEN THE AMBIENT TEMP IS ABOVE 85F, THE PROBLEM OCCURS. FORD HAS ADVISED ME THAT 2ND GEAR HAS FAILED. I DO NOT TOW WITH THIS VEHICLE. IT IS USED SPECIALLY FOR TRANSPORTING MY FAMILY AND IS NOT ABUSED. I FIND THIS PERFORMANCE VERY UNACCEPTABLE!! A TRANSMISSION SHOULD LAST A LOT LONGER THAN 60K MILES!! I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME CHARACTERISTICS. I WOULD LIKE TO KNOW IF THIS PROBLEM IS UNDER INVESTIGATION AND IF FORD IS BEING FORCED TO ADDRESS THIS. IS FORD ISSUING A RECALL? CURRENTLY MY VAN IS OPERABLE UNTIL THE TRANSMISSION FAILURE LIGHT ILLUMINATES. I CAN TELL THE PROBLEM IS GETTING WORSE AND I'M SURE IT WILL BE INOPERABLE SOON. *TR

WHILE DRIVING ON BUSY HIGHWAY RT 76 NEAR AKRON OHIO MY 2004 FORD FREESTAR WHICH ONLY HAD 79,279 MILES BEGAN LOSING SPEED AND BLACK SMOKE WAS COMING OUT THE BACK AND ENGULFED THE ENTIRE VAN WHICH HAD MY 2 CHILDREN AND WIFE IN. WE MANAGED TO PULL OFF TO THE SIDE OF HIGHWAY AND CALLED FOR TOW , WE HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,002.07 DOLLARS AND WAIT A WEEK FOR REPAIR TO BEC COMPLETED. I HAD VAN AT PRESTON FORD DEALERSHIP IN SHARON PA PREVIOUSLY BECAUSE TRANSAXLE LIGHT WOULD SOMETIMES COME ON AFTER DRIVING MORE THAN 20 MILES BUT IT WOULD GO OFF AFTER TURNED OFF AND RESTARTED. DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE. *TR

WAS ENTERING THE FREEWAY ATTEMPTING TO ACCELERATE TO 70 MPH WHEN THE VEHICLE SUDDENLY LOST DRIVE POWER. ENGINE WAS RUNNING, PRESSING THE PEDAL WOULD CAUSE THE RPM'S TO INCREASE, BUT WITH NO POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD GOING 40MPH WHILE TRAFFIC BEHIND ME WAS ONCOMING AT 70MPH+. HAD VEHICLE TOWED TO MECHANIC WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER HAD FAILED, THERE WAS NO INTERNAL OIL PRESSURE IN THE TRANSMISSION AND THAT A TRANSMISSION REPLACEMENT WAS REQUIRED. PAID $3,000+ TO REPLACE TRANSMISSION ON A VEHICLE WITH ABOUT 100,000 MILES. A QUICK GOOGLE SEARCH FOR "FREESTAR TRANSMISSION FAILURE" COMES UP WITH NUMEROUS RESULTS OF THE TORQUE CONVERTER FAILING RIGHT AROUND 100,000 MILES. THE MECHANIC I TOOK IT TO MADE THE COMMENT THAT THIS HAPPENS WITH ABOUT EVERY FREESTAR HE'S WORKED ON AND IT'S IN INPUT SHAFT THAT FAILS ON THIS SPECIFIC TRANSMISSION. *TR

I HAVE A 2004 FORD FREESTAR WITH 57,000 MILES ON IT. AFTER DRIVING ON THE THRUWAY AND PAYING A TOLL THE CAR JUST STARTED TO ROLL AND NOT GO INTO GEAR. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I HAD MY TWO CHILDREN IN THE CAR WITH ME. THERE WAS NO WARNING AT ALL THAT THERE WAS ANYTHING WRONG WITH MY VEHICLE. I WAS AN HOUR AWAY FROM HOME. I HAD TO HAVE MY VAN TOWED TO THE DEALER WHERE I AM WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER IS GOING TO BE TO FIX. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED EIGHT TIMES AFTER REPAIRS. AT EACH FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE COMPUTER WOULD BE RESET. AFTER THE 4TH FAILURE, THE MECHANIC FOUND WATER IN THE PCM AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/02/10 *BF UPDATED 12/08/10

2004 FREESTAR WITH A 4.2 LITER ENGINE. TRANSMISSION FAILED WITHOUT WARNING IE DASHBOARD LIGHT, NOISES, ETC. FAILURE APPLIED TO ALL FORWARD GEARS AS WELL AS REVERSE. THE ENGINE WOULD REV WHEN GAS APPLIED BUT NO PULL WHATSOEVER. THIS HAPPENED AT 39K WHILE THE VEHICLE WAS STILL UNDER WARRANT AND AGAIN AT 112 K. *TR

WHILE DRIVING HOME FROM A FAMILY WEDDING AT 10:00 AT NIGHT, IN THE POURING RAIN, ON A DARK, BUSY MAIN ROAD, THE TRANSMISSION OF MY 2004 FORD FREESTAR GAVE OUT WITH NO WARNING. THIS LEFT US, WITH OUR TWO YEAR OLD STRANDED AT THE SIDE OF THE ROAD UNTIL HELP CAME. I AM JUST GLAD WE WERE NOT ON THE HIGHWAY TRAVELING AT 65 MPH AS WE HAD BEEN MOMENTS BEFORE THIS HAPPENED. AFTER DOING SOME RESEARCH ON THIS, I AM DISGUSTED AT THE NUMBER OF PEOPLE THAT THE SAME EXACT THING HAS HAPPENED TO. EVEN ONCE I GET THIS VAN FIXED (WHICH WILL NOT BE RIGHT AWAY BECAUSE WE HAVE TWO CHILDREN AND CANNOT AFFORD TO FIX IT RIGHT NOW, YET WE WILL HAVE TO CONTINUE TO MAKE PAYMENTS ON A VAN WE CAN'T DRIVE) I WILL NEVER FEEL SAFE AGAIN. IF THIS IS A KNOWN PROBLEM, WHICH, FROM WHAT I UNDERSTAND THE NHTSA IS INVESTIGATING, IT NEEDS TO BE RECTIFIED NOW! *TR

2004 FORD FREESTAR SUDDEN LOSS OF POWER WHILE PULLING INTO TRAFFIC. APPEARS TO BE RELATED TO POWER TRAIN FAILURE. CAR WOULD NOT MOVE FORWARD OR BACKWARD UNDER ITS OWN POWER AFTER THE FAILURE ALTHOUGH THE ENGINE CONTINUED TO RUN. *TR

MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 62000 MILES ON IT WHEN IT ALL OF A SUDDEN STOPPED GOING FORWARD. I TOWED IT TO A TRANSMISSION SHOP AND THEY REPLACED THE TORQUE CONVERTER FOR $2200. ACCORDING TO THE FORUMS AND CONSUMERS DIGEST THIS HAS BEEN A CONTINUAL FAILURE WITH THESE VEHICLES. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE PUTTING PRESSURE ON FORD TO RECALL THESE VEHICLES. *TR

DRIVING TO AN APPOINTMENT WHEN THE TRANSMISSION FAILED UNEXPECTEDLY. FORTUNATELY, I WAS NOT DRIVING VERY FAST, AND THE BRAKES WORKED. THE REPAIR FACILITY SENT A TOW TRUCK TO PICK UP THE VAN. THE TRANSMISSION AND TORQUE CONVERTER WILL HAVE TO BE REPLACED. *TR

MY WIFE WAS DRIVING DOWN THE HIGHWAY AT APPX 60 MPH. THE ENGINE SUDDENLY, WITHOUT WARNING, REVVED THE RPMS AND LOST POWER TO THE WHEELS. SHE COASTED THE VAN TO THE SHOULDER AND CALLED FOR HELP. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR, IT WOULD ONLY REV. CHECKED FLUID AND IT WAS FINE. LUCKILY, NO ONE WAS INJURED AND CARS WERE ABLE TO SWERVE AROUND HER AS SHE TOOK THE SHOULDER. HAD VAN TOWED TO SHOP WHO TOLD US TRANSMISSION IS SHOT. OPTIONS ARE: NEW TRANSMISSION WILL COST $2800, REBUILDING THE OLD WILL COST $1700. VAN IS A 2004 FORD FREESTAR WITH ONLY 75,000 MILES. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING APPROXIMATELY 20 MPH. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES. THE MECHANIC REPLACED THE GAS FILTER, AND CAM SENSOR TWICE, BUT FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE POWER CONTROL MODULE. THE ESTIMATED REPAIR COST WAS $940.00. REPORT 1898911628 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY HAVE NOT RECEIVED ANY RELATED COMPLAINTS. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,800.

I HAVE A 2004 FORD FREESTAR AND WITHOUT NOTICE THE TRANSMISSION SUDDENLY STOPPED WORKING WHILE DRIVING. A MECHANIC EVALUATED THE PROBLEM AND FOUND THE TORQUE CONVERTER HAD FAILED. THE MECHANIC HAD TO REMOVE THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER. *TR

OUR 2004 FORD FREESTAR TRANSMISSION FAILED WHILE DRIVING DOWN THE ROAD AT 45 MPH. LUCKILY WE WERE ABLE TO 'COAST' TO THE SIDE OF THE ROAD WITHOUT GETTING HIT BY TRAFFIC. APPARENT TORQUE CONVERTER FAILURE. WE NEED TC AND TRANSMISSION REPLACED AT AN ESTIMATED $3000 FOR THE REPAIR. *TR

2004 FORD FREESTAR TRANSMISSION GOING WITH LESS THAT 56000 MILES ON VAN ...MY WIFE WAS DRIVING ON A MAIN ROAD WHEN THE TRANSMISSION JUST STOPPED WORKING... IN RESEARCH THIS PROBLEM IS HAPPENING DUE TO CHEAP MATERIAL USED IN THE TORQUE CONVERTERS. *TR

THIS WEEKEND, WE WERE DRIVING THE 2004 FORD FREESTAR (W/ ABOUT 75,000 MILES), AND THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY, BUT THIS COULD HAVE BEEN VERY DANGEROUS IF THERE HAD BEEN MORE TRAFFIC. THE CAR HAD ITS ANNUAL SAFETY INSPECTION LESS THAN A MONTH EARLIER, AND NO PROBLEMS WERE FOUND. *TR

04 FORD FREESTAR 80, 000 MILES LOST TRANNY GOING UP HILL STATE RT 14 COMING OUT OF WASHINGTONVILLE IN OHIO. VAN JUST STOPPED ON A BUSY 55MPH HIGHWAY TWO LANES. HAD TO BACK DOWN 500 FT OR SO AND SWING INTO A DRIVEWAY WHERE I CALLED A TOW TRUCK.VAN HAD NO FOR. OR REV. GEARS AT ALL! IF MY WIFE WAS DRIVING THE VAN I DON'T THINK SHE COULD HAVE BACKED DOWN THE HILL WITH ON COMING TRAFFIC COMING AT HER.SHE WOULD HAVE JUST SAT ON THE SIDE OF THE HILL AND WAITED 1 1/2 HR FOR THE TOW TRUCK. I WAS TOLD THAT THE TORQUE CONVERTERS GO OUT AT ANYTIME WITH OUT ANY WARNING. AND FORD KNOWS ABOUT THE PROBLEM AND HAS NOT INFORMED OWNERS THAT IT COULD HAPPEN AT ANYTIME AT ANY SPEED. NOT A SAFE THING TO HAVE HAPPEN! *TR

2004 FORD FREESTAR. THE TRANSMISSION JUST WENT OUT ALL OF A SUDDEN. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE GAS WOULDN'T MOVE THE CAR, IT JUST KEPT REVVING UP. THIS IS THE FIRST PROBLEM EVER AND I LOVE MY CAR, BUT THIS IS RIDICULOUS. *TR

2004 FORD FREESTAR. GOING DOWN THE ROAD AND THE VAN RAN FINE BUT COULD NOT GO ANY MORE. HAD TO GET TOWED AND FIND IT IS THE TRANSMISSION AND WILL BE AT LEAST 1600 DOLLARS TO FIX. NO WARNING OR SLIPPING OR ANYTHING AND I SEE ON THE FORUMS THAT FORD IS HAVING WAY TOO MUCH TROUBLE WITH THESE VANS. WHAT ARE WE TO DO FOR THERE PROBLEM. IT IS CRIPPLING FAMILIES LIKE OURS WITH BIG BILLS. *TR

WHILE BACKING FROM A PARKING SPACE, WITH NO WARNING, MY VAN JUST STOP MOVING. I COULD NOT MOVE BACK OR GO FORWARD. MECHANIC EXPLAINED THAT THERE WAS A MAJOR FAILURE IN THE TORQUE CONVERTER. WHEN HE DROP THE TRANSMISSION OIL PAN IT WAS FULL OF METAL SHAVINGS. WE HAD TO PURCHASE A NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING UPHILL AT SPEEDS OF 15 MPH, THE VEHICLE BECAME STUCK IN NEUTRAL. THE DEALER ADVISED THE FAILURE WAS DUE TO TRANSMISSION FLUID CONTAMINATION. THE TRANSMISSION FLUID SOLENOIDS AND FUEL PUMP WERE REPLACED. THE FAILURE RECURRED WITHIN ONE YEAR AND THE CONTACT WAS UNABLE TO SHIFT THE GEAR SHIFT SELECTOR IN DRIVE OR REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY AGAIN, FOUND TRANSMISSION FLUID CONTAMINATION AND THE EXACT REPAIRS WERE PERFORMED FROM THE PREVIOUS YEAR. THE FAILURE DID NOT PERSIST HOWEVER; THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050.

TL- THE CONTACT OWNS A 2004 FORD FREE START. HE EXPERIENCE TRANSMISSION FAILURE THREE TIMES. ONCE WHILE DRIVING UP HILL AT 15MPH THE GEAR STUCK IN NEUTRAL, ONE A YEAR LATER THE THE GEAR WILL NOT CHANGE INTO DRIVE, OR REVERSE. THE VEHICLE WAS TOWED TO THE GARAGE TWICE. THE DIAGNOSE LOCATED THE TRANSMISSION OIL CONTAMINATED. THE GARAGE REPLACED THE TRANSMISSION FLUID, SOLENOIDS, AND THE GAS PUMP. THE REPAIR CORRECTED THE FAILURE; HOWEVER HE FEELS THAT HE COULD EXPERIENCE THE FAILURE AGAIN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 106,050. LI

MY 2004 FREESTAR SUDDENLY QUIT RUNNING LAST WEEK. THERE WAS VERY LITTLE FORWARD POWER AND NO REVERSE POWER. IT ALSO BEGAN SITTING AND SPUTTERING TERRIBLY AND WOULD NOT START. I MADE IT TO THE EDGE OF TRAFFIC. IT HAD BEEN WET AND RAINY ALL WEEK. NOW THAT THE WEATHER IS DRY THE VAN STARTS. THIS IS AN ONGOING ISSUE. I HAVE ALREADY REPLACED THE TRANSMISSION ONCE. *TR

MY 11YEAR OLD SON WAS WITH ME WHEN I WAS DRIVING MY 2004 FORD FREESTAR MINIVAN ON A INTERSTATE ROAD AT 40 MILES AN HOUR PERFECTLY FINE, WHEN I WENT TO ACCELERATE ON THE GAS PEDAL AND NOTHING HAPPEN I PRESSED THE PEDAL TO THE FLOOR AND THE MINIVAN WOULD NOT ACCELERATE THERE WAS NO WARNING ON THE DASH BOARD, NO WARNING SOUND, NOTHING TO WARN ME THAT THIS WOULD HAPPEN, I GLIDED TO A SAFE AREA AND TRIED DIFFERENT GEARS AND IT WOULDN'T GO IN ANY GEAR. I HAD IT IN THE DEALER 4 DAYS BEFORE THIS HAPPEN THEY DIDN'T SAY ANYTHING WAS WRONG. I HAD IT TOWED TO A FORD DEALER, IT TURNS OUT IT WAS THE TORQUE CONVERTER-POWER TRAIN-AUTOMATIC TRANSMISSION, MY MINIVAN HAD 76,000 MILES ON IT FOR THE DEALER FIX IT FOR $1,500 AS I READ ON THE INTERNET THIS HAS HAPPEN A LOT. I DON'T FEEL THIS VAN HAD THAT MANY MILES ON IT FOR A TRANSMISSION TO FAIL AND FAIL WITH OUT WARNING, MY SON AND I COULD HAVE BEEN SERIOUSLY HURT OR DIED, IT WAS VERY SCARY DANGEROUS NOT BEING ABLE TO ACCELERATE TO GET OFF THE ROAD OUT OF OTHER CARS WAY. *TR

TRANSMISSION FAILED AT 80 MPH IN THE MIDDLE OF I-85 IN ATLANTA, GA. THE CAR WAS HAULED GARAGE IN LAURENCVILLE, GA WHERE A NEW TRANSMISSION WAS INSTALLED AT GREAT EXPENSE. THE OLD TRANSMISSION WAS LEFT AT NOBODY'S GARAGE IN LAURENCEVILLE, GA. *TR

THE TRANSMISSION JUST GAVE OUT. NO PRIOR SYMPTOMS OR WARNING. I WAS DRIVING WITH MY FOOT ON THE GAS AND THE CAR FELT LIKE IT WENT INTO NEUTRAL. GOOD THING I WASN'T ON THE HIGHWAY BECAUSE WHAT IS MORE DANGEROUS THAN THE BRAKE NOT WORKING IS THE GAS NOT WORKING WHEN YOU ARE GOING ON THE HIGHWAY. *TR

VEHICLE STOPPED IN MIDDLE OF ROAD. ENGINE REVVED AND WOULD NOT GO INTO GEAR, FORWARD OR REVERSE. HAD TO HAVE TOWED HOME. MECHANIC SAYS ITS THE TORQUE CONVERTER. WE PREVIOUSLY HAD THE TRANSMISSION REBUILT BACK IN 2008 WHEN IT WENT OUT. *TR

I HAVE A 2004 FORD FREESTAR. I RECENTLY HAD MY TRANSMISSION REPLACED AT 89,900 MILES. WE WERE ON THE HIGHWAY AT NIGHT TIME WITH AN 8 YEAR OLD AND 7 YEAR OLD WHEN THE VEHICLE JUST STARTED STOPPING. THERE NO WARNING LIGHTS THAT CAME ON FOR THE TRANSMISSION NO SIGNS. THE RPMS WOULD GO HIGH / VEHICLE WENT WOULD BARELY MOVE. IT WAS AWFUL. *TR

2004 FORD FREESTAR - TRANSMISSION WENT OUT WITHOUT ANY WARNING - I WAS TURNING A CORNER AND HEARD A LOUD NOISE - THE CHECK TRANSAXLE LIGHT CAME ON AND I COULD NOT GET THE CAR TO MOVE - TOOK TO AUTO GARAGE AND THEY SAID THEY WOULD HAVE TO REPLACE BUT THAT THEY HAVE SEEN THIS OVER AND OVER WITH THE 04 FREESTAR. THIS WENT OUT IN THE MIDDLE OF AN INTERSECTION ON A BUSY STREET WITH MY 3 KIDS IN THE CAR. THIS IS A DANGEROUS PROBLEM THAT FORD SHOULD ADDRESS! *TR

I HAVE A 2004 FORD FREESTAR. WE ARE THE ORIGINAL OWNERS AND JUST YESTERDAY THE TRANSMISSION WENT OUT. WE WERE DRIVING AND ALL OF A SUDDEN THE CAR WOULD NOT SHIFT INTO GEAR. OUR VAN HAS 40,000 MILES ON IT. I'VE BEEN READING THAT THIS IS A COMMON PROBLEM WITH THESE VANS AND HOPE THAT FORD WILL DO SOMETHING ABOUT IT. *TR

2004 FORD FREESTAR: VEHICLE WOULD NOT GO INTO REVERSE ON MARCH 26 AND ALSO HAD PROBLEMS GOING FORWARD. VEHICLE WOULD NOT GO OVER 20 MPH. DID NOT DRIVE VEHICLE AFTER THIS EVENT AND HAD TOWED TO FORD DEALER ON APRIL 6. PCM WAS REPLACED. PICKED CAR UP ON APRIL 19. DELAY IN PICKUP DUE TO VACATION. A WEEK LATER (APRIL 26), SAME PROBLEM RETURNED AFTER DRIVING A TOTAL OF ABOUT 110 MILES. WHILE DRIVING IN TRAFFIC, VEHICLE DROPPED TO UNDER 20 MPH WITHOUT WARNING. VEHICLE FAILED AT A BUSY INTERSECTION. THIS WAS A FRIGHTENING EXPERIENCE AND THERE WAS A CHILD IN THE CAR. PCM WAS REPLACED A SECOND TIME. PICKED UP REPAIRED VEHICLE AT FORD DEALER ON MAY 1 AND ON THE WAY HOME FROM FORD DEALER, DROVE VEHICLE 18 MILES, WHEN VEHICLE FAILED AGAIN. VEHICLE SHUT DOWN IN TRAFFIC, NO POWER STEERING OR BRAKES AVAILABLE, BARELY MISSED HITTING A HOUSE. VEHICLE TOWED BACK TO FORD DEALER FOR 3RD TIME. VEHICLE WOULD NOT GO IN REVERSE WHEN UNLOADED FROM TOW TRUCK. WE WERE FORTUNATE THAT NO ONE GOT HURT IN EITHER OF THESE INCIDENTS AND WE ARE VERY CONCERNED THAT WE WILL NOT BE SO FORTUNATE THE NEXT TIME. WE ARE AFRAID TO DRIVE THIS CAR. *TR

2004 FORD FREESTAR, GOING DOWN ROAD FINE, ENGINE REV, SPEED DECLINED AND WOULD NOT MOVE. TRANSMISSION LOCKED DUE TO BAD TORQUE CONVERTER. HAD TO REPLACE TRANSMISSION. *TR

I HAVE A HIGH PITCH NOISE COMING FROM THE LEFT SIDE OF MY VAN CHECK THE BRAKES THEY ARE FINE THE PROBLEM IS BAD WHEEL BEARING [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

I BOUGHT A 2004 FORD FREESTAR WITH 16000 MILES INDICATED ON THE ODOMETER IN 2005. THE TRANSMISSION FAILED AT APPROXIMATELY 100,000 MILES. I PAID TO HAVE A USED TRANSMISSION INSTALLED AT A COST OF $2100 IN 2009. THE USED TRANSMISSION ALSO FAILED AFTER A PERIOD OF APPROXIMATELY 4 MONTHS AND I AM LEFT WITH A USELESS PILE OF PARTS. I HAVE RESEARCHED THIS SITUATION THROUGH THE INTERNET AND HAVE FOUND THAT MANY OTHER OWNERS OF FORD FREESTAR MINIVANS HAVE EXPERIENCED THE SAME PROBLEMS. IS THE NHTSA PLANNING ANY INVESTIGATION ON THIS ISSUE? THANKS FOR YOUR ASSISTANCE. *TR

SUDDEN TRANSMISSION FAILURE DUE TO TORQUE CONVERTER. DRIVING HOME FROM OUT OF STATE VACATION. TRAVELING 60 MPH IN PASSING LANE WHEN VEHICLE BEGAN TO RAPIDLY DECELERATE. COASTED ACROSS INSIDE LANE THROUGH TRAFFIC TO SHOULDER OF HIGHWAY. TRANSMISSION FLUID LEVEL WAS GOOD. TOWED TO TRANSMISSION SHOP AND FAMILY AND I WAITED SEVERAL DAYS FOR TRANSMISSION TO BE REPAIRED AND REBUILT AT COST EXCEEDING $2600. *TR

MY FORD FREESTAR 2004 SUDDENLY STOPPED AS I WAS DRIVING. THE CAR WAS REVVING BUT CAR SEEMED TO BE IN NEUTRAL. LUCKILY I WAS DRIVING SLOW ON A QUIET SUBURBAN STREET WHEN IT OCCURRED AND I WAS ABLE TO PULL INTO A SIDE STREET. OBVIOUSLY, I WAS VERY SHAKEN UP. I CALLED THE FORD SERVICE CENTER, BUT INSTEAD OF ACKNOWLEDGING THAT THIS IS AN INCIDENT THAT THEY HAVE BEEN AWARE OF, THEY TOLD ME THAT I SHOULD GET IT TOWED INTO SERVICE AND GET A DIAGNOSTIC FOR $115.00. THEN HE TOLD ME THAT MOST LIKELY I NEEDED A NEW TRANSMISSION FOR ANYWHERE BETWEEN $3000 - 4000. THE GUYS FROM FORD WERE NOT ONLY PLAYING DUMB, BUT WERE ALSO TRYING TO TAKE ADVANTAGE OF THEIR DEFECTIVE TRANSMISSION BY MAKING EVEN MORE MONEY. NO WONDER THEY WERE THE ONLY CAR MANUFACTURER THAT DIDN'T ASK FOR A GOVERNMENT LOAN. THEY JUST STEAL WHAT THEY NEED FROM THE CONSUMER. HOW EASY IS THAT. NOW I WANT TO KNOW HOW SMART THEY WOULD BE IF INDEED SOMEONE DIED FROM THIS DEFICIENCY. PERHAPS MR. FORD WOULD LIKE TO CALL MR. TOYOTA TO ASK FOR SOME ADVICE IN ADVANCE. WITH ALL THE COMPLAINTS JUST ON THIS ONE SITE, THIS IS PROOF THAT THEY HAVE BEEN IGNORING THIS PROBLEM. THEY ARE WELL AWARE OF THE SITUATION. THIS MAKES FOR MORE EVIDENCE WHEN THERE IS A CLASS ACTION LAWSUIT. *TR

TRANSMISSION BUCKS WHEN IN OVERDRIVE,DELAYS ENGAGEMENT IN REVERSE, TOOK VAN TO TRANS SHOP AND WAS TOLD CODES SHOWED DEFECTIVE TORQUE CONVERTER. I'M IN THE PROCESS OF HAVING IT FIXED. *TR

I OWN A 2004 FORD FREESTAR. WITHOUT WARNING OR ANY OTHER PREVIOUS PROBLEMS, THE TRANSMISSION STOPPED WORKING AND WOULD NOT RESPOND IN ANY GEAR. THE VEHICLE CONTINUES TO NOT RESPOND AND SUBSEQUENTLY HAD TO BE TOWED TO A GARAGE. CURRENTLY, THE FORD GARAGE (PURVIS FORD, FREDERICKSBURG VA) HAS THE VEHICLE AND THEY ARE TELLING ME THAT THEY NEED TO BREAK OPEN THE CASE TO INVESTIGATE FURTHER. THERE ARE NO OUTER SIGNS OF THE PROBLEM. *TR

HELLO, I AM ANOTHER VICTIM OF THE 2004 FORD FREESTAR TRANSMISSION (TORQUE CONVERTER) FAILURES. I HAD NO WARNING AT ALL THAT SOMETHING WAS WRONG, THERE WAS NOT LIGHTS OR SOUNDS EVEN WHEN IT COMPLETELY FAILED THERE WERE STILL NOT A SINGLE LIGHT OR NOISE. I AM VERY CONCERNED ABOUT THIS BECAUSE I HAVE SEEN WHERE A WHOLE LOT OF OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I DO NOT UNDERSTAND WHY FORD IS NOT RECALLING THIS. ARE THEY WAITING FOR SOMEONE TO GET KILLED IF IT HAS NOT ALREADY HAPPENED. I HAD MY 3 SONS IN THE VAN AND WAS ON OUR WAY HOME WHEN ALL OF A SUDDEN WHEN WE TURNED THE CORNER THE VAN WOULD NOT MOVE ANYMORE, THE ENGINE WOULD JUST REV LIKE WE WERE IN NEUTRAL. I WAS ALMOST REAR ENDED BY THREE DIFFERENT CARS AND MY CHILDREN WERE SCARED TO DEATH. AS OF RIGHT NOW MY VAN IS AT GLEN BURNIE TRANSMISSIONS (WHO KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I TOLD THEM THE TYPE OF VEHICLE) GETTING FIXED AND IS GOING TO COST ME ANYWHERE FROM $1500 TO 2500 DOLLARS. WHEN I HAD IT TOWED TO THE SHOP THEY (GLEN BURNIE TRANSMISSIONS) HAD STATED THAT THEY HAVE SEEN SO MANY OF THESE VANS WITH THE SAME PROBLEM. I AM NOT UNDERSTANDING WHY THIS HAS NOT BEEN RECALLED BECAUSE EVERYONE WHO DRIVES A 2004 FREESTAR ARE NOT DOING SOMETHING WRONG TO CAUSE THIS TO HAPPEN. I JUST LIKE TO SEE SOMETHING DONE BEFORE SOMEONE REALLY GETS HURT IF IT HAS NOT HAPPENED YET. *TR

TRANSMISSION ON 2004 FORD FREESTAR FAILED DURING NORMAL DRIVING, NO WARNING WHATSOEVER. MILEAGE WAS JUST OVER 70000. TRANSMISSION HAD TO BE REPLACED AT A COST OF $2500. OIL AND FLUIDS HAD BEEN CHANGED REGULARLY. *TR

WE BOUGHT A 2004 FORD FREESTAR WITH 68,000 MILES ON IT 3 YEARS AGO, 1 MONTH AFTER PURCHASING THE TRANSMISSION FAILED WITH NO WARNING GOING 75 DOWN THE INTERSTATE. HAD TRANSMISSION REPAIRED AFTER AN EXPENSIVE TOW AND RENTAL CARS GOT THE VEHICLE BACK. 1 1/2 YEARS LATER I AM HAVING THE SAME TROUBLE AGAIN. CAN'T AFFORD TO KEEP FIXING AN OBVIOUS DEFECT. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED UPON STARTING THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSTIC OF THE FAILURE. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 76,185.

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL WHEN THE VEHICLE STALLED; HOWEVER, THE ENGINE WAS STILL ON. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE STATION WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.

PULLING INTO PARKING LOT AND TRANSMISSION WENT OUT. ONLY HAS 89,000 MILES ON IT. HAD TO BE REBUILT. COST 1897.70 TO FIX. 2004 FORD FREESTAR. *TR

TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.

2004 FORD FREESTAR MINIVAN - DROVE MINIVAN TO A RELATIVES HOUSE, WAS RUNNING FINE, NO NOISES OR SLIPPING OF THE TRANSMISSION AT ALL, GOT IN TO LEAVE AND HAD NO POWER IN THE TRANSMISSION. TRANSMISSION ARMS WILL ENGAGE BUT APPEARS TORQUE CONVERTER IS NOT OPERABLE. THE VEHICLE STILL WON'T RUN AND IT'S GOING TO COST ME $3000 TO FIX!! THERE ARE MANY MANY COMPLAINTS OF THIS TYPE AND ALSO AN OPEN INVESTIGATION. MANY MANY COMPLAINTS. *TR

I NOTICED THE NHTSA MAY HAVE OPENED A PROBE ON THE 2004 FORD FREESTAR TRANSMISSION ISSUE. THE TRANSMISSION HAS FAILED TWICE AT 65,000 MILES , ONCE WITH MY WIFE DRIVING ALONE AT NIGHT AT HIGHWAY SPEED, AND THE SECOND TIME WITH MY 17 YEAR OLD DAUGHTER DRIVING AT NIGHT WITH FRIENDS. BOTH TIMES CREATED EXTREMELY DANGEROUS SITUATIONS TO THE OCCUPANTS AND FELLOW DRIVERS ON THE ROAD AROUND THEM. THE FIRST THE TRANSMISSION FAILED AT 65 MPH, LOST POWER COMPLETELY. AT THE TIME I HAD THE VAN TOWED TO LINDSAY FORD IN WHEATON, MD AND THE TORQUE CONVERTER REPLACED FOR $2,200. TWO MONTHS LATER THE INCIDENT OCCURRED AGAIN WITH MY DAUGHTER DRIVING AND WE HAD IT TOWED TO THE DEALER AGAIN AND THEY "COULD NOT DUPLICATE THE PROBLEM AND SAW NO CODES"- PAID ANOTHER $300 FOR "CAMSHAFT SENSOR REPLACEMENT" THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAVE HEARD THIS ISSUE HAS OCCURRED REPEATEDLY AND NUMEROUS TIMES. *TR

IN OCTOBER OF 2009, WHILE TRAVELING I65 WITH MY 7 YEAR OLD TO HIS FALL CUB SCOUT CAMP OUT, MY 2004 FORD FREESTAR DROPPED OUT OF GEAR. AFTER CAUTIOUSLY STEERING TO THE EMERGENCY LANE AND GETTING THE VAN TOWED TO MY MECHANIC, IT WAS DETERMINED THAT THE TORQUE CONVERTED NEEDED REPLACING. OK, SO BAD LUCK, I DON'T LIKE IT, BUT I'LL PAY IT. I WAS THEN TOLD THAT THE STEEL FORD USED IN THAT YEARS TRANSMISSION WAS A SOFT METAL AND I WILL EVENTUALLY MORE THAN LIKELY HAVE TO REPLACE IT. NOW, APPROXIMATELY 6 MONTHS LATER, MY FAMILY AND I ARE TRAVELING I75 AND MY TRANS AXLE LIGHT STARTS TO FLASH. WE HAVE THE VAN HOME AND I AM SCARED TO KNOW HOW MUCH THIS IS GOING TO COST. THE REASON FOR MY COMPLAINT IS THAT AFTER LOOKING ON THE INTERNET AND SEEING ALL OF THE ISSUES REPORTED ABOUT THE '04 FREESTAR, I AM SHOCKED THAT THE NHTSA NOR FORD HAS DONE ANYTHING TO REMEDY THE MATTER. WITH TRANSMISSIONS AND TORQUE CONVERTERS GOING OUT WITH NO WARNING SIGNS, ESPECIALLY ON HIGHWAYS, I FIND IT VERY DANGEROUS AND DISHEARTENING THAT IT IS STILL A MATTER THAT IS LINGERING. CAN I HAVE THE INFORMATION THAT THE NHTSA HAS ACCUMULATED OVER TIME CONCERNING THE FREESTAR AND WHAT THE DEPARTMENT OF TRANSPORTATION USES A "MEASURING STICK" WHEN DETERMINING SOMETHING IS UNSAFE AND SHOULD BE REMEDIED? *TR

WE LOST POWER TO OUR FREESTAR AS WE ENTERED A MAJOR HIGHWAY. THE ENGINE WAS ON, BUT THERE WAS NO POWER. MY WIFE AND DAUGHTERS WERE TERRIFIED AS THE TRAFFIC WAS COMING UPON ON US AND WE COULD NOT MOVE QUICKLY OUT OF THE WAY. FORTUNATELY THEY WERE ABLE STEER OUT OUR WAY. THE TRANSMISSION HAD WENT OUT AND COST ME OVER $1400.00 TO REPAIR. *TR

OUR FREESTAR SPITS AND SPUTTERS DURING WET WEATHER. MECHANIC CHANGED SPARKPLUGS, BUT NO CHANGE. ONLY HAPPENS DURING WET TIMES. VEHICLE STALLED IN TRAFFIC WITH DAUGHTER DRIVING. FINALLY WAS ABLE TO RESTART VEHICLE AND GET IT OFF THE ROAD. *TR