2010 Ford Focus complaints

AFTER PURCHASING CAR PAINT CAME OFF UNDER PASSANGER FRONT DOOR ,ABOUT AN INCH LONG AND 1/4 WIDE. AT 32000 MILES PAINT WAS COMING OFF OF HOOD 1 INCH WIDE AND 1 INCH LONG. *TT

I WAS LOCKED IN MY OWN CAR! THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. I HAD FRIENDS TRYING TO HELP ME GET THE DOOR UNLOCKED, WITH NO LUCK. I HAD TO CRAWL OUT THE PASSENGER SIDE OF THE CAR. AFTER LETTING THE CAR SIT OF OVER AN HOUR, THE DOOR WOULD FINALLY UNLOCK. THE DEALER IS SAYING IT IS THE ACTUATOR MOTOR GOING OUT, COST FOR THE MOTOR ALONE IS $400. THAT DOES NOT INCLUDE THE LABOR TO INSTALL IT. I THINK IT IS RIDICULOUS THAT AN ELECTRICAL MOTOR WOULD GO OUT WITH ONLY 38000 MILES ON IT. FROM WHAT I HAVE READ, THERE MOST CERTAINLY SHOULD BE A RECALL. HOPEFULLY IT WILL NOT REQUIRE SOMEONE GETTING TRAPPED IN A CAR AND LOOSING THEIR LIFE FOR THAT TO HAPPEN. *TR

THE INCIDENT OCCURRED ON 9/1/2011 AT ABOUT 3:00 PM. TRAFFIC WAS LIGHT AND WEATHER WAS DRY AND SUNNY. WE HAD BEEN DRIVING ABOUT 3 TO 4 HOURS WHEN THE PROBLEM BEGAN. WHILE DRIVING THE POSTED SPEED LIMIT IN OHIO ON I-75 SOUTHBOUND JUST SOUTH OF MILE MARKER 99 THE CAR STARTED BEHAVING LIKE I WAS OUT OF GAS EVEN THOUGH I HAD AT LEAST A HALF TANK LEFT. IT STARTED TO STALL AS I PULLED IT TO THE SHOULDER OF THE ROAD. AS I GOT IT STOPPED I NOTICED SMOKE/STEAM COMING FROM UNDER THE HOOD. I ATTEMPTED TO OPEN THE HOOD LATCH INSIDE THE CAR BUT WAS UNABLE TO. MY WIFE AND I EXITED THE CAR AND WENT TO THE FRONT WHERE SHE NOTICED IT WAS ON FIRE. WE IMMEDIATELY CALLED 911 FOR HELP. THE FIRE DEPARTMENT AND OHIO STATE TROOPERS ARRIVED AND ATTEMPTED TO PUT THE FIRE OUT. THE CAR WAS TOTALLY DESTROYED AS THE FIRE COMPLETELY ENGULFED THE CAR. THE VEHICLE WAS NEVER MODIFIED FROM STOCK AND WAS MAINTAINED AS REQUIRED. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS EXHIBITED FAILURES WHEN UNLOCKING THE VEHICLE USING THE KEY FOB AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER WAS ABLE TO GET THE DOORS OPENED BY REPLACING THE LINKAGE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE CONTACT HAD TO CRAWL THROUGH THE WINDOW IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS 10,900. THE RIGHT AND LEFT REAR DOORS WOULD NO LONGER OPEN; NOT EVEN MANUALLY. UPDATED 09/29/11 UPDATED 9/27/11 *CN FORD INFORMED THE CONSUMER, THEY WERE NOT RESPONSIBLE FOR ANY REPAIRS, DUE TO THE FACT THE CONSUMER LIVES ON A GRAVEL ROAD AND DIRT WAS GETTING INSIDE THE DOOR LOCKS. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. UPDATED 10/14/11.*JB UPDATED 11/07/11 *BF THE CONSUMER STATED HE/SHE DID NOT CRAWL THROUGH THE WINDOW. FORD TOLD THE CONSUMER TO CRAWL THROUGH THE WINDOW IN THE EVENT OF AN ACCIDENT. THE CONSUMER DECLINED DUE TO BEING DISABLED. THE CONSUMER STATED THE FAILURE MILEAGE WAS BEFORE 10,900. UPDATED 06/13/2012 *JS UPDATED 06/15/12 UPDATED 06/21/12 ... UPDATED 08/15/12 *BF UPDATED 08/20/12 *BF UPDATED 08/20/2012 *JS THE CONSUMER STATED THE RIGHT REAR DOOR COULD NOT BE UNLOCKED MANUALLY OR BY REMOTE. UPDATED 08/21/12 UPDATED 08/11/12 *BF UPDATED 09/17/2012 *JS THE CONSUMER STATED THE LEFT REAR DOOR AND RIGHT REAR DOOR WOULD NOT UNLOCK MANUALLY OR WITH THE REMOTE. UPDATED 09/24/12 UPDATED 10/29/14*JB

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED BOTH PASSENGER AND DRIVERS REAR POWER DOORS WERE DEFECTIVE. SHE WAS ONLY ABLE TO EXIT THE VEHICLE FROM THE REAR, IF THE VEHICLE WAS IN PARK AND THE FRONT DRIVER SIDE DOOR WAS OPENED. THE DEALER ADVISED HER THAT THE VEHICLE WAS OPERATING AS DESIGNED AND TO REPLACE THE LOCKING MECHANISM IF SHE DID NOT FEEL SAFE. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 23,135. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 9/27/11 *CN THE SUNROOF LEAKED WATER AND THE TIRES CAUSED A SEVER VIBRATION. THE TIRE ISSUE HAS SINE BEEN RESOLVED.

I OWN A 2010 FORD FOCUS. THE BACK DOOR ON THE DRIVER'S SIDE WILL NOT OPEN OR CLOSE. THE DEALER WAS SUPPOSED TO HAVE FIXED IT BUT IT IS BACK TO NOT WORKING. THIS SAME THING HAS HAPPENED TO MY SON WHO OWNS A 2008 FORD FOCUS. I THINK FORD NEEDS A RECALL ON THE 2008 AND 2010 FORD FOCUS. *TR

ELECTRONIC THROTTLE BODY LIGHT COMES AND 2010 FORD FOCUS JUST LOSES POWER..THIS SEEMS TO BE A ON GOING ISSUE.... *TR

BOUGHT USED 2010 FORD FOCUS IN FEBRUARY. HAD NO PROBLEM FOR THE FIRST 3 MONTHS OF OWNING THE VEHICLE, THEN ALL OF A SUDDEN I WAS HAVING ISSUES. THE CAR STARTED PULLING TO THE RIGHT TOO MUCH, TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID ITS NORMAL FOR THE "SLIGHT" PULLING TO THE RIGHT AS IT'S THE ROAD AND NOT THE CAR (TIRE PRESSURE WAS ALL IN RANGE), SO THEY SENT ME HOME. THIS IS AN ONGOING ISSUE WITH NO ANSWER. TWO WEEKS AFTER, I WAS HAVING STEERING WHEEL PROBLEMS. IT WOULD SHAKE("RATTLE") WHEN COMING TO A STOP(BREAKING) AND WHEN I WAS DRIVING OVER 45 MPH. SAME DEALERSHIP RAN A DIAGNOSTIC TESTING AS WELL AS TEST DRIVE,FOUND NOTHING WAS WRONG, THIS HAS BEEN AN ONGOING ISSUE FOR 3 MONTHS WITH NO FIXES. I TOOK IT TO A FORD CERTIFIED DEALERSHIP, THEY FOUND NOTHING THAT WAS CAUSING THE PROBLEM, NOTHING THEY CAN DO TO HELP ME FURTHER. I AM ALSO HAVING AN A/C ISSUE, IT IS NOT COOLING AT MAX AND IS EMITTING A FOUL ODOR AFTER TURNING THE VEHICLE ON. DEALERSHIP CHECKED THE CABIN FILTERS AND COOLING LIQUIDS, ALL WAS CLEAN AND FULL - OFFERED TO DO A "SPRAY" TO TRY AND ELIMINATE THE ODOR,BUT DID NOT WANT TO PROCEED WITH THAT OPTION.. MY BIGGEST ISSUE IS WITH THE CAR NOT ACCELERATING WHEN PRESSING GAS PEDAL AND ALSO KEEPS ROLLING FORWARD AFTER APPLYING BREAKS AND WHEN AT A STOP. THIS IS A RECENT ISSUE WITHIN THE PAST MONTH. I WILL PRESS THE BRAKE PEDAL WHEN COMING TO A STOP, BUT HAVE TO PUSH THE BRAKE PEDAL ALMOST DOWN TO THE FLOOR TO MAKE IT STOP COMPLETELY. I HAVE HAD CLOS

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND BEGAN TO DRIVE AS NORMAL. THE DEALER DIAGNOSED THAT THERE WAS A SENSOR FAILURE INSIDE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WIRING WAS EXPOSED AND WOULD CAUSE THE THIRD CYLINDER TO MISFIRE. THE VEHICLE WOULD ALSO STALL WHILE DRIVING 10 MPH. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE CONTACT HAD TO CONTINUOUSLY APPLY PRESSURE TO THE ACCELERATOR PEDAL DUE TO THE LOSS OF THE THIRD CYLINDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING WAS CHEWED BY A RODENT, RESULTING IN THE STALLING. THE VEHICLE WAS REPAIRED BY REPLACING THE EXPOSED WIRING. THERE WAS NO RECALL FOR THIS FAILURE. THE MANUFACTURER WAS NOTIFIED, AND STATED THAT IT WAS UP TO THE DEALER WHETHER OR NOT TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE 15,506.

I BOUGHT A 2010 FORD FOCUS IN OCTOBER OF LAST YEAR. I HAVE NOT HAD ANY PROBLEMS UNTILL NOW. I WAS DRIVING UP THE ROAD AND MY VEHICLE LOST ITS POWER COMPLETLY AND THE WRENCH LIGHT CAME ON. THE 3 THINGS I HAVE FOUND COMMON WHEN THIS HAPPENS IS THAT MY RPMS ARE AT 1.5 TRYING TO PUSH TO 2...THE MPH IS ABOUT 45 TO 50 AND I HAD JUST FILLED UP WITH GAS A FEW DAYS PRIOR AND WAS AT APPROXIMATELY 3/4 TANK FULL. I PULL IT OVER TO PARK AND IT SHAKES VIOLENTLY. I HAVE NO POWER IN THE GAS PEDAL. I TURN THE CAR OFF FOR A MINUTE THEN TRY TO START IT UP AGAIN AND IT TAKES A BIT FOR IT TO TURN OVER. THEN ITS RUNNING FINE..THAT IS UNTILL IT DOES IT AGAIN. THIS WEEK WILL BE THE 3RD TIME THE DEALER HAS MY CAR TO TRY AND FIGURE OUT WHAT'S WRONG. THEY CONTINUE TO TELL ME NOTHING.G IS WRONG AND THEY ARENT PICKING UP ANY CODES. I ASKED THEM IF THEY LOOKED UNDER THE HOOD AND THEY SD YES. THEY HAVE GONE TO FORD THIS TIME TO FIND SOME KIND OF ANSWER. THIS CAR DOESN'T EVEN HAVE 20K MILES ON.IT. I BOUGHT IT BRAND NEW. IT IS UNDER FULL WARRANTY THANK GOODNESS OTHERWISE I WOULD BE SCREWED. *TT

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WERE DEFECTIVE. WHEN THE CONTACT PUSHED THE UNLOCK BUTTON IT WOULD NOT RESPOND OR THE DOOR WOULD CONTINUE TO STAY LOCKED. THE DEALER REPLACED THE DOOR LOCKS NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 26,127. UPDATED 8/30/11 *CN UPDATED 09/28/11

I HAD SIMILAR PROBLEM AS COMPLAINT FILED ODI10307817. I WOULD HAVE A LOUD NOISE LIKE THE CAR SUSPENSION WAS BOTTOMING OUT WHEN GOING OVER MODERATE BUMPS. I ALSO HAD EXCESSIVE TIRE WEAR ON FRONT TIRES AT ONLY 32000 MILES, FRONT TIRES HAD TO BE REPLACED. FORD SAID THEY COULD NOT DUPLICATE THE PROBLEM OF BOTTOMING OUT AFTER MUCH COMPLAINING FORD FINALLY FIXED EVERYTHING BUT SAID THE FRONT END WAS OUT OF ALIGNMENT. WHEN ASKED WHAT WAS DONE TO FIX THE PROBLEM WAS INFORMED THAT THE SUBFRAME HAD TO BE ADJUSTED AND BECAUSE OF THAT AN ALIGNMENT HAD TO BE PERFORMED. I EVEN FOUND ON FORD'S WEBSITE A SERVICE BULLETIN FOR THERE SERVICE TECHNICIANS FOR THE LOUD NOISE WHEN BOTTOMING OUT. *TR

I WAS GOING TO E. GRAND RIVER @ POSTED SPEED OTHER CAR MADE LEFT TURN FAILING TO YIELD AND STRUCK INTO MY CAR, WENT OVER CURB AND STRUCK BRICK FOUNDATION. MY RIGHT HAND BONE BROKE, HAD SURGERY TO FIX. MY 2010 FOCUS IS TOTALED.

2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY AND A HALF AND WHEN THEY RETURNED IT THEY DIDN'T SAY WHAT WAS WRONG WITH IT THEY JUST CLEANED OUT THE THROTTLE AS PER THE PAPERWORK THE GAVE ME. THEN ABOUT A WEEK LATER I WAS DRIVING ON THE FREEWAY AND THE GAS PEDAL (ACCELERATION) STOPPED WORKING AND THE WRENCH LIGHT CAME ON! IT'S AMAZING HOW MANY PEOPLE REALLY DON'T PAY ATTENTION ON THE FREEWAY I ALMOST GOT REARENDED. SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP AT ALMOST 10PM SATURDAY NIGHT. COME MONDAY AFTERNOON THEY WANTED TO RELEASE THE CAR BECAUSE THEY COULD NOT FIND ANYTHING WRONG WITH IT. I TOLD THEM THERE IS NO WAY I AM TAKING THE CAR BACK. A CAR DOESN'T STOP WORKING IN THE MIDDLE OF THE FREEWAY FOR NO REASON NOW COME WED. STILL HAVE NOT HEARD ANYTHING AS OF YET!!!! *TR

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED THE ENGINE BEGAN TO IDLE VERY LOUDLY. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. UPON RESTARTING THE VEHICLE IT WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS AND ADVISED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.

NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY. NOISE IS MOST PROMINENT WHILE GOING OVER BUMPS AND ACCELERATING AND STOPPING AND ACCELERATING. *TR

FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I GOT A CALL FROM FAIRFIELD FORD SAYING THAT THERE WAS A OBJECT IN THE A/C AND NOT COVERED BY MY WARRANTY! WHEN I BOUGHT THE CAR IN FEBRUARY IT WAS STILL COLD WEATHER SO NEVER TURNED ON THE A/C WHEN I DID THE TEST DRIVE, NEVER WOULD THINK THAT A ALMOST NEW CAR THAT IS PRE-OWNED WOULD HAVE A BAD A/C SYSTEM!! I TRULY THINK THE A/C WAS BAD AND THEY KNEW IT PRIOR TO SELLING THE CAR TO ME. NOW HAVING SQUEAKS WHEN I BACK OUT MY GARAGE IN THE MORNINGS, RECENTLY HAD IT CHECKED AND THE SAY MY BACK DRUMS ARE NO LONGER ROUND AND NEED TO BE RESURFACED OR REPLACED!! ONLY HAVE HAD THIS CAR 6 WKS NOW AND SO FAR HAVE TWO MAJOR PROBLEMS WITH IT, HAVE NOTIFIED THE BBB ABOUT THE A/C, GUESS NOW HAVE TO CONTACT THEM ABOUT THE BRAKES TOO.! *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACTED WAS AWAITING A RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN

2011 FORD FOCUS @ 1281 MILES ON 3/4/2011- WINDSHIELD WIPER BLADES NOT CLEARING WINDSHIELD AND LIFT OFF GLASS. WIPER BLADES THEN BROKE OFF OF WIPER ARM DUE TO DEFECTIVE PLASTIC CLIP ATTACHMENT. DRIVERS SIDE BLADE PARTIALLY DETACHED WHILE DRIVING AT HIGHWAY SPEEDS IN HEAVY RAIN AND BECAME TRAPPED UNDER PASSENGER BLADE DISABLING IT. PASSENGER BLADE HAD TO BE REPLACED DUE TO CRACKING OF PLASTIC CLIP 1 WEEK LATER @ 1587 MILES. BOTH BLADES WERE REPLACED AT A FORD DEALERSHIP WITH NON-DEFECTIVE PARTS AT NO COST TO OWNER. *TR

PURCHASED VEHICLE OCTOBER 2010, DRIVER SIDE SEAT BELT UNBUCKLES AND KEY STICKS IN IGNITION AND STEERING WHEEL LOCKS.

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE SUN ROOF CLOSED AND THE GLASS SHATTERED. NOTHING HIT THE SUN ROOF NOR WAS SHE DRIVING UNDERNEATH AN OVERPASS. SHE IMMEDIATELY DROVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED HER THAT THE SUNROOF GLASS NEEDED TO BE REPLACED AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER DID NOT ASSUME ANY RESPONSIBILITY FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. UPDATED 5/9/11 *CN UPDATED 05/16/11

AIR BAGS FAILED TO DEPLOY ON 2010 FORD FOCUS DURING ROLLOVER ACCIDENT. *TR

MOM AND I WAS DRIVING A RENTAL. 2010 FORD FOCUS. EARLIER THAT DAY SHE WAS DRIVING THE CAR AN COMPLAINED IT WAS WOBBLING WHEN THE STEERING WHEEL STILL. FOR ME, AT FIRST WHEN I WAS DRIVING I THOUGHT IT WAS THE WIND MAKING THE CAR WOBBLE, BUT AS I WAS DRIVING DOWN THE HIGHWAY AND NOTICE MY BACK RIGHT TIRE ROTATION WAS VERY UNUSUAL (IT JUST DIDN'T FEEL RIGHT) SO I SLOW DOWN TO FEEL THE SAME REACTION. WHEN I DID MY CAR FISHTAILED INTO THE MEDIAN WALL OF THE HIGHWAY (SMASHING IN THE RIGHT SIDE OR DRIVER SIDE OF THE CAR) (WHEN HITTING THE WALL , THE BREAKS AND STEERING WHEEL LOCKED UP) AND BOUNCED ME ACROSS TO THE LEFT SIDE OF THE HIGHWAY HITTING THE METAL RAIL THAT HELP ME STOP ROLLING, ENDED UP WITH MINOR INJURIES, SERIOUS HEADACHES, AND A SO CALLED TICKET OF $130 FAILURE TO CONTROL MY VEHICLE I DON'T KNOW IF FORD FOCUS FUNCTION THAT WAY, BUT I WILL NEVER ADVISE ANYONE TO EVER GET A FORD! *TR

MY 2010 FORD FOCUS CANNOT BE DRIVEN WITH THE HEADREST IN PLACE. IT PUSHES MY HEAD TOO FAR FORWARD TO AN UNNATURAL AND PAINFUL POSTURE. I KNOW IT'S A SAFETY ITEM, BUT I HAD TO REMOVE IT SO IT COMPROMISES RATHER THAN ENHANCES SAFETY. I WOULD REPLACE IT WITH AN AFTERMARKET HEADREST WITH BETTER DESIGN IF I COULD FIND ONE. *TR

DRIVING ON HIGHWAY 65 MPH THAN I HEARD A LOUD BOOM AND GLASS WAS ALL OVER ME . THE SUN ROOF HAD SHATTERED . PULLED OVER VERY SCARED THAT I MAY HAVE BEEN CUT. SUNROOF WAS VENTED OPEN WHEN THIS HAPPENED . DEALERSHIP REFUSES TO REPLACE AT THEIR COST . HAD TO REPORT TO INSURANCE COMPANY. ON MY WAY TO INDEPENDENT GLASS COMPANY AT MY EXPENSE ! 2010 FORD FOCUS 8700 MILES. *TR

THE STEERING WHEEL AND FRONT WHEELS LOCK IF THE CONTACT KEY IS IN THE OFF POSITION AS DESCRIBED IN MY OWNER'S FOCUS 2010(MANUAL TRANSMISSION) BOOKLET IF WE WANT TO PULL THE FOCUS BEHIND MY 1998 30 FOOT WINNEBAGO ADVENTURER. SO I TURNED THE KEY IN POSITION 2, ACCESSORIES, AND DROVE MORE THAN 500 MILES AFTER ADEQUATE WIRING WAS PERFORMED. THE FOCUS BATTERY WAS DEAD. A FORD DEALER COULD NOT SOLVE THIS MYSTERY. JUST IN CASE MY EML IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE REAR ENDED THE TRUCK IN FRONT HER, THE ENGINE BEGAN SMOKING. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

I WAS NOT ABLE TO TURN THE IGNITION KEY IN MY 2010 FORD FOCUS {SES TRIM LEVEL} PAST HALFWAY BETWEEN THE ACCESSORY AND ON POSITIONS, THEN COULD NOT TURN IT BACK TO "FULL OFF" TO REMOVE KEY. FORD HAS KNOWN ABOUT THIS SINCE THE 2000 MODEL YEAR, BUT HAS NOT ISSUED A RECALL. *TR

DRIVING WITH MY FAMILY IN MY NEW FORD FOCUS 2010 AND THE STEERING WHEEL LOCK IS LIKE A STONE, I COULD NOT TURN EITHER TO THE RIGHT OR LEFT. IN THE INSTRUMENT PANEL APPEARED "ASSISTED STEERING FAILURE". FORTUNATELY FOR MY PASSAGE BY A QUIET ROAD AND I STOP. TURN OFF AND RESTART IT AND THE FAILURE DISAPPEARED, BUT LISTEN TO HUM TURN THE STEERING WHEEL. TAKE IT TO FORD DEALER AND ONLY RESET THE COMPUTER TO DELETE THE WITNESS OF FAULT AND TOLD ME THAT IS READY NOW. HOW CAN I DRIVE SAFELY AFTER THE LIVED? *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WONDERING WHAT ACTION I CAN TAKE NEXT. I OWN A BRAND NEW 2010 FORD FOCUS PURCHASED IN FEB 2010. THE CAR HAS A TERRIBLE SMELL ON THE INSIDE, I HAVE TAKEN IT BACK TO THE DEALER WHERE I PURCHASED IT AND ALL THEY DID WAS SPRAY SOMETHING IN THE CAR AND SEND US HOME. THE SMELL IS SO BAD THAT ALL I CAN DO IS BACK THE CAR OUT OF MY GARAGE OPEN THE DOORS AND WINDOWS AND AFTER DOING THAT FOR SEVERAL HOURS A DAY I DRIVE IT BACK INTO MY GARAGE TO SIT. I CAN'T DRIVE MY BRAND NEW FORD ANYWHERE BECAUSE I GET SO SICK FROM THE SMELL. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT MY PROBLEM AND THEY SENT ME TO TOUSLEY FORD. TOUSLEY HAD MY VEHICLE FOR A FEW DAYS AND BELIEVE THE PROBLEM IS THE PLASTIC PARTS INSIDE THE CAR, AND CLAIM THEY CAN'T DO ANYTHING ABOUT MY "TOXIC" CAR. I AM WONDERING WHO I CAN TALK TO GET AN ANSWER AND SOME HELP GETTING MY VEHICLE REPLACE BY ANOTHER 2010 FORD FOCUS THAT DOESN'T HAVE A VERY BAD SMELL IN IT. MY HUSBAND AND I GET SICK EVERY TIME WE GET IN THE CAR TO DRIVE IT DOWN THE ROAD. THE HOTTER THE INSIDE OF THE CAR GETS THE WORSE THE SMELL. THE DEALERSHIP EVEN TOOK THE CARPET IN THE TRUCK OUT TO SEE BUT FOUND NOTHING BUT A TERRIBLE SMELL. FORD HAS ADMITTED THAT THEY DON'T WANT TO SPRAY ANYTHING MORE INSIDE THE CAR BECAUSE IT WILL "MASK" THE SMELL IT ALREADY HAS L. HOW MANY MONTHS DOES IT TAKE OWNING A VEHICLE THAT YOU CAN ONLY DRIVE OUT OF YOUR GARAGE TO AIR IT OUT AND CAN

WHILE BRAKING WHEN COMING TO A COMPLETE STOP, THE ENGINE STARTS REVVING VERY HIGH. DEPENDING ON WHETHER OR NOT THE CAR IS IN GEAR, THE CAR WILL MOVE EVEN WHEN APPLYING THE BRAKE AS HARD AS POSSIBLE. THIS IS AN INTERMITTENT PROBLEM, IN FACT A VERY INFREQUENT ONE. CAR HAS BEEN BROUGHT INTO DEALER ON TWO OCCASIONS RE: THIS PROBLEM AND NO DIAGNOSIS HAS BEEN OBTAINED. THE CAR HAS LESS THAN 1500 MILES ON IT. EIGHT SEPARATE INCIDENTS HAVE BEEN NOTED, APPROXIMATELY EVERY 150 MILES. THE PROBLEM HAS ONLY OCCURRED WHEN STOPPING, NEVER WHILE DRIVING. *TR

OUR 2010 AUTOMATIC FORD FOCUS DEMONSTRATED PROBLEMS WITH SHIFTING GEARS AT ABOUT 7,000 MILES. ONCE THE CAR IS WARMED UP IT WILL NOT SMOOTHLY SHIFT. THIS OCCURS WHILE DRIVING BETWEEN 10-60 MPH, AND DEMONSTRATES MAJOR JERKING WHEN IT FINALLY DOES SHIFT, WITH REVVING/INCREASED RPMS. THIS PROBLEM OCCURS EVERYTIME THE CAR IS DRIVEN. THIS IS A MAJOR PROBLEM WHEN ENTERING A HIGHWAY OR A MAJOR ROAD WITH TRAFFIC, SINCE THE CAR ACCELERATION DOES NOT RESPOND. THE DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM AND IF CAUGHT IN TIME THE COMPUTER IS REPROGRAMMED. AT A CERTAIN POINT THE REPROGRAMMING NOT LONGER WORKS AND THE TRANSMISSION NEEDS MAJOR REPAIR. THE PROBLEM WAS NOT CORRECTED WITH COMPUTER REPROGRAMMING, AND IS NOW IN FOR MAJOR TRANSMISSION REPAIRS WITH 13,000 MILES ON IT. *TR

CAR ENGINE KILLS WHILE DRIVING AT ALL SPEEDS WITHOUT WARNING. THIS HAS HAPPENED 7 TIMES IN THE LAST 23 DAYS, THE LAST TIME ON INTERSTATE IN THE LEFT AT 60 MPH. CAR WILL NOT START FOR SOME TIME AFTER BUT WILL START BUT STALL AGAIN. THE LAST TIME IT STALLED WHILE TURNING ACROSS A 6 LANE INTERSECTION WITH ONCOMING TRAFFIC AT HIGHWAY SPEED. FIRST EVENTS OCCURRED AT 174.5 MILES ON THE ODOMETER AND WAS TOWED TO THE DEALER. ON THE EVENING OF 31 MARCH 2010. CAR RETURNED ON EVENING OF 8 APRIL DEALER STATING THE INSTRUMENT CLUSTER CAUSED PROBLEM WITH THE CODED KEY MAKING THE CAR THINK IT WAS AN UNAUTHORIZED KEY. NEW INSTRUMENT CLUSTER WOULD NOT LOAD INTO THE COMPUTERS, DEALER STATED THEY HAD TO FORCE THE COMPUTER LOADING. CAR RETURNED TO ME THE AFTERNOON 8 APRIL AND BROUGHT BACK TO THE DEALER THE AFTERNOON OF 9 APRIL FOR SAME ISSUE WITH 300 MILES. DEALER STATES HE IS WORKING WITH THE MANUFACTURE ON PROGRAMMING A NEW COMPUTER AS THIS MIGHT BE THE PROBLEM BUT THEY ARE UNSURE, HAVE NEVER SEEN THIS BEFORE IN A NEW CAR. OF THE 23 DAYS I HAVE OWNED THIS CAR IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS. I HAVE LOST MY TRUST IN THIS CAR AND FEEL THERE IS SOMETHING VERY WRONG FOR IT TO STALL WHILE MOVING IN 60 MPH TRAFFIC OR IN THE CENTER OF INTERSECTIONS. *TR

2010 FORD FOCUS-SHOCKS APPEAR TO FAIL ON FRONT OF VEHICLE WITH A LOUD NOISE ON A MODERATE BUMP-SOME INDICATED LOSS OF STEERING CONTROL-BOTTOMS OUT COMPLETELY THIS IS AN ONGOING PROBLEM I WONDER IF I SHOULD PARK THIS THING. *TR

2010 FORD FOCUS SE DRIVER'S SIDE FLOOR MAT IS NOT PROPERLY AND SECURELY RETAINED IN POSITION AND MAY SLIDE UP AND UNDER THE ACCELERATOR PEDAL CAUSING "STUCK" PEDAL CONDITION. THE RETENTION SYSTEM CONSISTS OF 2 POSTS MOUNTED IN THE CARPET AND 2 CORRESPONDING HOLES IN THE MAT. MOST OTHER CARS USE A METAL HOOK IN THE CARPET THAT CLIPS TO A HOLE IN THE MAT. THE FOCUS MAT RETENTION POSTS IN THE CARPET ARE NOT STRONG ENOUGH TO HOLD THE MAT IN POSITION. THE MAT EASILY COMES OFF THE POSTS DURING EXIT OF THE VEHICLE AND THEN MIGRATES UP THE FLOOR KICK DURING FUTURE INGRESS AND EGRESS. THERE WAS NO INCIDENT IN MY SITUATION BUT TODAY I HAD TO PULL THE MAT DOWN WHEN IT HAD MIGRATED UP THE FLOOR KICK TO ALMOST TOUCHING THE PEDAL MOUNTING FRAME. IF THE MAT "ROLLED UP", IT COULD CATCH AND HOLD THE PEDAL AND NOT RELEASE WHEN THE DRIVER REMOVES HIS FOOT. TW*