TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
2010 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.
SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR
POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR
MY HUSBAND, MY DAUGHTER AND I WENT SHOPPING. WE DID OUR ERRANDS AND MY DAUGHTER GOT INTO THE BACK SEAT. I PROCEEDED TO OPEN THE BACK DOOR ON THE DRIVER'S SIDE, AND THE DOOR WOULD NOT OPEN. WE LEFT THE STORE AND DROVE HOME. I PARKED THE CAR AND MY DAUGHTER WAS NOT ABLE TO OPEN HER DOOR. BOTH OF THE BACK DOORS WOULD NOT OPEN FROM EITHER THE INSIDE OR FROM THE OUTSIDE. SHE HAD TO CLIMB OVER THE SEAT TO GET OUT OF THE CAR. MY DAUGHTER IS 44 AND IS A LARGE WOMAN. CLIMBING OVER THE SEAT IN ORDER TO GET OUT OF THE CAR IS NOT ACCEPTABLE, BUT WE COULD THINK OF NO OTHER WAY FOR HER TO GET OUT. I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD TO JUST GO GET THE DOORS FIXED. PER THE DEALERSHIP, THEY THINK IT'S THE ACTUATOR'S IN THE DOOR...BUT THEY'RE NOT SURE. EVEN IF IT IS, THE DIAGNOSTICS AND REPAIR ARE CLOSE TO A THOUSAND DOLLARS. I DON'T HAVE THIS KIND OF MONEY. PER MY ONLINE RESEARCH, I HAVE FOUND OTHERS THAT ALSO HAVE THE SAME PROBLEM. THIS IS A "SAFETY ISSUE". PEOPLE CANNOT AFFORD TO BE LOCKED IN OR OUT OF THEIR CAR. BEING LOCKED IN CAN BE MUCH WORSE BECAUSE OF THE PROBLEMS IT CAN CAUSE. I THINK THIS IS A PROBLEM THAT NEEDS TO BE LOOKED AT CLOSELY AND FORD NEEDS TO MAKE THE PROBLEM RIGHT. THIS IS A SERIOUS "SAFETY ISSUE." *TR
WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR
ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR
I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE
THE REAR DOORS WILL NOT UNLOCK FROM EITHER THE INSIDE NOR OUTSIDE. *TR
THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR
I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I
I WAS TRAVELING AT HIGHWAY SPEED WITH THE CRUISE CONTROL SET AT APPROXIMATELY 70 MPH WHEN THE TRANSMISSION/DRIVE TRAIN WARNING LIGHT CAME ON. IT STAYED FOR SEVERAL SECONDS BEFORE TURNING OFF. I BEGAN TO LOOK FOR THE NEXT EXIT TO GET OFF AND TAKE A LOOK. AFTER ANOTHER MILE, THE SAME LIGHT CAME ON, ONLY THIS TIME, THE CHECK ENGINE LIGHT CAME ON WITH IT. THE CRUISE CONTROL SHUT OFF AND MY CAR BEGAN TO SLOW DOWN AND WOULD BARELY ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE ENGINE ALSO STARTED TO RUN VERY ROUGHLY. I STOPPED ON THE SIDE OF THE HIGHWAY AND HAD IT TOWED TO THE NEAREST FACILITY, THINKING THAT IT WAS A PROBLEM WITH THE TRANSMISSION. AT THE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY DISCOVERED THAT THE THROTTLE BODY HAD BEEN RECALLED ON SEVERAL OTHER MODELS OF FORD VEHICLES AND CALLED THEM. THEY WERE TOLD THAT MINE WAS NOT UNDER THE RECALL AND NOT UNDER WARRANTY. *TR
I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR
TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LATCHES WERE CONTAMINATED WITH DUST. AS A RESULT, THE LATCHES AND POWER WINDOW SOLENOID WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,000.
SUSPECT THROTTLE BODY CONTROL. WRENCH LIGHT WARNING INDICATOR CAME ON. VEHICLE WOULD NOT ACCELERATE. COULD HERE ENGINE REV BUT WOULD NOT GO FASTER. PULLED TO SIDE OF THE ROAD. STOPPED CAR. CHECKED FLUIDS. ALL FLUIDS FINE. WAITED 10 MINUTES. RESTARTED CAR. CAR FINE. WRENCH LIGHT CONTINUES TO REAPPEAR AFTER 10 TO 15 MINUTES OF DRIVING. GOES AWAY AFTER CAR OFF FOR SEVERAL MINUTES THEN RESTARTED. *TT
THE PASSENGER SIDE REAR DOOR (LOCK ACTUATOR) IS NOT FUNCTIONING PROPERLY AND I CAN NOT OPEN THE DOOR FROM INSIDE OR OUTSIDE (NEITHER MANUALLY NOR WITH POWER.) IF THERE EVER WAS A CAR FIRE OR SERIOUS ACCIDENT THE PASSENGER IN THE BACK OF THE CAR WOULD NOT BE ABLE TO GET OUT OR EVEN BE HELPED OUT. VERY DANGEROUS!! *TR
MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR
MY CAR LOCKS FINE, BUT SOMETIMES DIFFERENT DOORS WILL NOT UNLOCK. IT STARTED WITH THE DRIVER'S SIDE REAR DOOR, ONE DAY IT JUST WOULDN'T UNLOCK WITH THE KEY FOB OR MANUAL. IT HAS NOW DONE THIS WITH ALL THE DOORS EXCEPT THE DRIVER DOOR. MY CONCERN IS THAT WHEN THIS HAPPENS, WHICHEVER DOOR IT IS CANNOT BE OPENED, SO WHAT HAPPENS IF I'M EITHER LOCKED OUT OF MY VEHICLE OR I'M LOCKED IN DURING A CRASH? *TR
DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR
NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR
WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR
2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MOD
LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE WOULD HEAR A GRINDING NOISE NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14
IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR
I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR
WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR
WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR
EVERY MORNING WHEN I START MY CAR AND BEGIN TO ACCELERATE, THE WRENCH ICON WILL APPEAR ON THE DASHBOARD AND I LOSE ALL CONTROL OVER ACCELERATION. THE CAR COMES TO A STOP. IF I RESTART CAR, IT DRIVES FINE FOR THE REST OF THE DAY UNTIL THE NEXT MORNING. I BELIEVE IT IS A THROTTLE BODY SENSOR PROBLEM. THIS IS NOT SAFE AT ALL. ESPECIALLY WITH A CHILD. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE CONTROL POSITION SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,325 AND THE CURRENT MILEAGE WAS 44,000.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
TRAVELING AROUND 75 PASSING A TRUCK WHEN WE LOST ALL RESPONSE FROM THE PEDAL AND HAD TO VEER INTO DITCH TO AVOID COLLISION. ..SERVICE LIGHTS CAME ON AND CAR IDLED ROUGH WE CYCLED THE KEY AND REGAINED PEDAL CONTROL..CHANGED PEDAL AND STILL HAVE HAD THE ISSUE MULTIPLE TIMES. VEHICLE WILL REMAIN PARKED NOT REPLACING A 400 DOLLAR THROTTLE BODY THAT HAS BEEN FAILING ON MULTIPLE YEARS OF THE FOCUS THE FACTORY SHOULD HANDLE THIS IS A HAZARD. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING, ALL OF THE DOORS FAILED TO UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE REAR DOORS COULD NOT BE UNLOCKED. MOST RECENTLY, THE DRIVER'S DOOR FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE BY THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR
IT'S NOT JUST THE MERCURY MILAN AND FORD ESCAPE HAVING THE THROTTLE BODY SENSOR/ASSEMBLY ISSUE. I WAS DRIVING DOWN THE 694 INTERSTATE IN MINNESOTA WHEN MY CAR WENT INTO LIMP MODE AND THE WRENCH WARNING LIGHT APPEARED ON MY DASH. I WAS ABLE TO FIND SOME SHOULDER AND PULL OVER, TURN MY CAR OFF AND RESTART IT AND MAKE IT HOME. I BROUGHT IT TO AUTOMATION IN WHITE BEAR LAKE, MN. THE FOLLOWING DAY AND SPENT $800 FOR THE REPLACEMENT OF THE THROTTLE BODY IN MY FORD FOCUS SES. HAD IT GONE OUT 8500 MILES SOONER, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THREE DAYS LATER, THE SAME PART ON MY WIFE'S 2010 MERCURY MILAN PREMIER WENT OUT AND IS BEING REPLACED TODAY. LUCKILY SHE PURCHASED AN EXTENDED WARRANTY SO ALL WE HAVE TO PAY FOR THAT ONE IS $100, BUT WHAT A COINCIDENCE, EH? I THINK NOT! I KNOW YOU ARE INVESTIGATING SOME FORD AUTOS FROM 2010 FOR THIS PROBLEM, BUT I THINK YOU BETTER OPEN IT UP TO ALL FORD PRODUCTS FROM 2010. THANK YOU! *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THEY HAVE HAD THREE SET OF TIRES ON THE VEHICLE IN THREE YEARS. EACH SET OF TIRES HAVE BEEN DIFFERENT ON THE VEHICLE AND ALL WORE DOWN AROUND 33,000 MILES. THE CONTACT STATED THAT THE FRONT TIRES WORE DOWN FASTER THEN THE REAR. THE DEALER INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE THAT IT MUST BE THE TIRES EVEN THOUGH ALL THREE SETS OF TIRES WERE DIFFERENT. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
I BOUGHT THIS CAR IN 2010. A FEW MONTHS LATER MY CHILDREN SAID THEY COULDN'T GET OUT OF THE CAR EVEN THOUGH I HAD OPENED MY DOOR. I TRIED TO MANUALY UNLOCK THIS DOOR AND WAS UNABLE. I MADE AN APPOINTMENT TO GET IT FIXED BUT ON ARRIVAL AT FORD SERVICE IT HAD STARTED WORKING AGAIN. WHEN IT HAPPENED AGAIN I MADE THE SAME APPOINTMENT THIS TIME THEY SAW THE PROBLEM FOR THEMSELVES. THEY COULD NOT DIAGNOSE THE PROBLEM BUT KNEW IT WAS A SAFETY ISSUE AND THEREFORE CHANGED THE DOOR ACTUATOR,LATCH AND LINKAGE.IT WORKED FOR A WHILE AND THEN FAILED AGAIN ALONG WITH TWO OTHER DOORS. FORD SERVICE DEPARTMENT WAS STUMPED. THEY THEN CHANGE ALL THE DOOR ACTUATORS,LATCHES AND LINKAGE STILL NOT KNOWING WHAT HAPPENED. SOME MORE TIME PASSED AND THEN AN ALL DOOR LOCK FAILURE HAPPED. SAME THING ALL LOCKS STUCK IN LOCK POSITION UNABLE TO UNLOCK WITH KEYPAD, INTERIOR DOORS SWITCH OR MANUALLY. WITH THERE HAND IN THE AIR UNABLE TO FIND OUT WHAT WAS WRONG THEY PUT ALL NEW UPDATED ACTUATORS, LATCHES AND LINKAGE IN ALL DOORS .THIS WORKED FOR A MUCH LONGER PERIOD OF TIME AND JUST RECENTLY JAMMED IN LOCK POSITION AGAIN . I BROUGHT IT TO MY SALESMAN AND HE WROTE A REPORT AND WE GOT ANOTHER APPOINTMENT TO GET IT FIXED AGAIN .THE DAY BEFORE I BROUGHT IT IN IT STARTED WORKING AGAIN AND LIKE THEY ALWAYS TELL ME ' IT HAS TO ME MALFUNCTIONING IN FRONT OF US ". THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THIS CAR . I HAVE HAD SERIOUS ISSUES REGARDING PEOPLE NOT BEING ABLE TO GET OUT IN A MEDICAL CONDITION SITUAT
REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR
THE DRIVER DOOR AJAR ALARM SWITCH SUDDENLY THINKS THAT THE DRIVER'S DOOR IS ALWAYS OPEN. THIS IS A SAFETY ISSUE BECAUSE 1) THE CAR LEAVES THE DOME AND MAP LIGHTS ON FOR A FEW MINUTES UNTIL THEY FADE OUT, EVEN WHILE DRIVING, WHICH IS HAZARDOUS AT NIGHT AND 2) THE CAR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR STARTS MOVING, AND IF I LOCK THEM MYSELF THEY INSTANTLY UNLOCK SINCE THE CAR THINKS THAT THE DRIVER'S DOOR IS OPEN. I WENT TO THE FORD DEALER AND THEY SAID THAT SINCE I HAVE OVER 36,000 MILES THEY WILL NOT FIX IT UNDER WARRANTY. INSTEAD, IT WILL BE $182 FOR THE PARTS AND ABOUT $150 FOR THE LABOR SINCE THE 2010 FOCUS HAS HAD A LOT OF REPORTS OF THIS PROBLEM AND FORD HAS REDESIGNED THE DOOR LATCH MECHANISM SO YOU NOW HAVE TO REPLACE FIVE PARTS (DOOR LATCH, DOOR AJAR SWITCH, SEVERAL RODS AND PLATES) INSTEAD OF JUST THE DOOR AJAR SWITCH. THE FORD PARTS DEPARTMENT MANAGER SAID THAT I AM NOT THE FIRST PERSON TO REPORT THIS PROBLEM TO THEM, BUT THAT FORD HAS NOT ISSUED A RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM SO IT IS MY RESPONSIBILITY TO PAY FOR A FIX. THIS JUST DOES NOT SEEM RIGHT. FORD SHOULD RECOGNIZE THIS AS A SAFETY ISSUE AND ISSUE A RECALL FOR THIS ITEM. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Focus → · Every Focus year → · How the figures are calculated →