VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.
2010 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.
PARKED PUT SHIFT IN REVERSE. CAR DIES AND WRENCH LIGHT COMES ON 8-10 TRIES RECENTLY.
THE ENGINE MOUNTS ARE FAILING AT 35,000 EXCESSIVE RATTLING IN THE CAR.
DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR DOORS FAILED TO OPEN WHEN USING THE KEYLESS ENTRY SYSTEM. THE CONTACT ALSO STATED THAT THE KEY FAILED TO WORK IN THE KEY-LOCK ON THE DRIVER'S DOOR. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS OF DEPRESSING THE UNLOCK BUTTON ON THE KEYLESS ENTRY REMOTE, THE DOOR WAS ABLE TO BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,840. UPDATED 12/01/15*LJ UPDATED 1/12/2016 *CN *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.
I HAVE COMPLAINED ABOUT MY DOOR LOCKS ON THE BACK OF MY CAR FOR THE LAST TWO AND A HALF TO THREE YEARS AND NO ONE LISTENS TO ME. IT IS A SAFETY HAZARD FOR ME AND MY GRANDCHILDREN. I CAN'T TAKE THEM WITH ME BECAUSE THE LOCKS DON'T UNLOCK. NOT A SAFE THING IF A ACCIDENT HAPPENED. COULDN'T GET ANYONE OUT OF BACK SEAT. PLEASE HELP ME. I KNOW I'M NOT THE ONLY ONE WITH THIS.
I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR CONDITIONER FAILING TO COOL. MY CAR HAS 33,000 MILES ON IT. I BOUGHT IT NEW IN OCT 2009. I AM TOLD IT WILL BE ABOUT $1,600 OR MORE TO REPAIR THE AC. THIS IS NOT ACCEPTABLE ON A CAR WITH 33,000 MILES ON IT. I AM TOLD THE DASH, STEERING COLUMN AND CONSOLE HAVE TO BE REMOVED TO REPAIR. I BOUGHT THIS CAR TO LAST ME THE REST OF MY LIFE. THE FACTORY WARRANTY IS FOR 36,000 WHICH OBVIOUSLY I AM UNDER BUT IT IS FIVE YEARS OLD. I CAN'T AFFORD TO FIX IT ON MY SS DISABILITY INCOME AND CAN'T LIVE IN TEXAS WITHOUT AC.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE STEERING WHEEL FAILED AND THE CHECK STEERING WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY AND DROVE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 25 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
WHEN KEY TURNED AND REMOVED FROM IGNITION, ENGINE DOES NOT SHUT OFF.
THE REAR PASSENGER DOOR LATCH HAD BEEN STICKING ON OCCASION, MAKING IT DIFFICULT TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. IN MID-MAY, WE BEGAN HAVING TROUBLE GETTING THE DOOR TO LATCH WHEN BEING SHUT. AT TIMES IT WOULD LATCH AFTER SEVERAL TRIES, OR WHEN BEING SLAMMED EXTREMELY HARD. IN MID-JULY, THE LATCH STOPPED WORKING ALL TOGETHER. WE NOW HAVE THE DOOR STRAPPED SHUT FROM THE INSIDE MAKING IT IMPOSSIBLE TO DRIVE THIS CAR WHEN TAKING MORE THAN ONE PASSENGER, AND THE DOOR AJAR ALARM SOUNDS EACH TIME YOU TURN A CORNER.
JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHW
CAR ALARM GOES OFF AT VARIOUS TIMES AND MY TRUNK POPS OPEN AS WELL WITHOUT ME PRESSING THE BUTTON.
ENGINE SURGED/FADED A FEW TIMES LATELY AND TWICE THE WRENCH SYMBOL CAME ON, BUT THE DEALERSHIP SAID NO CODES WERE REPORTED AND THEY COULD FIND NO PROBLEMS. TODAY WHILE DRIVING ON THE INTERSTATE THE SPEED SUDDENLY DECELERATED TO 0 SO I PULLED OVER TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. THE WRENCH SYMBOL DISPLAYED AGAIN. AFTER TURNING THE KEY OFF/ON THE WRENCH WAS GONE AND THE CAR STARTED MOVING NORMALLY AT HIGHWAY SPEED. A FEW MINUTES LATER THE SAME ACTION REPEATED BIT WHILE SLEEPING ON THE SHOULDER I HIT A METAL OBSTRUCTION ON THE ROAD WHICH A CAUSED A FLAT TIRE. AFTER CHANGING TO THE SPARE THE ENGINE SYMBOL DISPLAYED, BUT THE CAR OPERATED AT HIGHWAY SPEED NORMALLY. I STOPPED AT AN AUTO PARTS STORE WHERE THE READ THE STORED CODES, P2111 AND P2135. IT IS NOW BACK AT THE DEALERSHIP FOR SERVICE.
GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES
WE OWN A 2010 FORD FOCUS AND FOR THE PAST 6 WEEKS WE HAVE STARTED HAVING PROBLEMS WITH THE CAR LOSING POWER WHILE DRIVING. THE CAR DOES NOT SHUT OFF BUT ALL ABILITY TO ACCELERATE IS GONE. ONCE WE STOP THE CAR, TURN IT OFF AND RESTART IT, THE ABILITY TO ACCELERATE IS RESTORED. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST SIX WEEKS. IT IS ESPECIALLY DANGEROUS WHEN IT HAPPENS ON A FOUR LANE ROAD WHEN THERE IS NO CHANCE TO COAST OVER TO THE SIDE AND YOU HAVE TO STOP IN THE MIDDLE OF FAST MOVING TRAFFIC, TURN OFF THE VEHICLE AND RESTART IT. IT ALSO HAPPENED WHEN TURNING ONTO A BUSY FOUR LANE ROAD FROM A SHOPPING CENTER. WE WERE TURNING LEFT ACROSS TRAFFIC WITH PLENTY OF ROOM AND TIME TO MAKE THE TURN UNTIL WE LOST ACCELERATION, PUTTING US IN HARMS WAY WITH ONCOMING TRAFFIC. FORTUNATELY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND STOPPED WHILE WE WERE STOPPED, TURNING OFF THE IGNITION AND RESTARTING TO REGAIN ABILITY TO ACCELERATE. IN RESEARCHING ONLINE AND TALKING TO THE LOCAL FORD MECHANIC, IT LOOKS TO BE A VERY COMMON PROBLEM WITH THE FORD FOCUS. THE PROBLEM CENTERS AROUND THE THROTTLE BODY AND SENSORS, CAUSING A DISENGAGEMENT WITH THE ABILITY TO ACCELERATE. SO FAR WE HAVE BEEN FORTUNATE AND HAVE NOT BEEN IN AN ACCIDENT BUT I CAN NO LONGER PUT MY FAMILY IN THIS VEHICLE UNTIL IT IS REPAIRED. IT IS JUST TOO UNSAFE WITH THIS ISSUE.
IN ORDER TO START MY DAUGHTER'S USED 2010 FOCUS THE KEY NEEDS TO BE TURNED TO THE IDIOT LIGHTS AND WAIT UNTIL THE NEEDLES MOVE ON THE TEMP AND FUEL GUAGES AND THE CHIME COMES ON THEN CRANK IT AND IT USUALLY STARTS FIRST TRY BUT IT CAN TAKE 3 TRIES AT THIS PROCEDURE. IT CAN BE SCARY. THE 2010 MANUAL ON PAGE 175 SAYS TURN IT 3/4 (IDIOT LIGHTS) AND WAIT THEN CRANK BUT THE 2008 MANUAL SAID THAT TOO ON PAGE 150 BUT IT WASN'T EVER NECESSARY. 3 FORD DEALERS SAY THEY NEVER HEARD OF THE PROBLEM BEFORE.
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB
I FILLED OUT A COMPLAINT BOUT IT BACK IN OCT. BUT DUE TO THE CAR ACCIDENT I COULDN'T SPEAK ABOUT THE WREAK DUE TO THE LAWYERS. I STILL HAVE THE INVESTIGATORS INFO WITH ME AND ALSO THE CONFIRMATION NUMBER DANIEL J HILLMAN SAFETY DEFECTS INVESTIGATOR YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10655198
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MECHANISM FOR THE DRIVER SIDE DOOR WAS REPLACED, BUT NOW THE THREE OTHER DOORS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANISM INSIDE THE DOORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
WHILE DRIVING LATE AT NIGHT 12:30 A.M.FROM WORK ON MN HWY 169 N I WAS EXITING ONTO MN HWY 62 W, SLOWING DOWN TO 20 MILES HR. CAR SLOWS DOWN TO 5 MILES PER HR., WRENCH LIGHT COMES ON. CAR STALLS RPMS WON'T GO BEYOND 2. CAR SPUTTERS & WILL NOT GO FORWARD. PULLED OVER IN A SAFE PLACE BY EXIT RAMP. TURNED OFF CAR & RESTARTED CAR IS FINE. LOOKED UP ON-LINE AND SAW SIMILAR COMPLAINTS INVOLVING THE THROTTLE BODY MALFUNCTION. CALLED MY FORD DEALERSHIP. THEY HAD HEARD OF THIS COMPLIANT. THEY REPAIRED THE PROBLEM FOR $837.19. ON 03/24/15. I BELIEVE FORD MOTOR COMPANY OWES US A RECALL. LUCKILY THERE WAS NO TRAFFIC. THE INCIDENT COULD A POTENTIALLY DANGEROUS. I HOPE YOU CAN HELP ME. THANK YOU FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN I TURN THE KEY TO START THE VEHICLE IT OFTEN WON'T START - IF I TURN THE STEERING WHEEL OR SOMETIMES SHIFT IT INTO A DIFFERENT GEAR (IT'S A STANDARD), IT MAY START. THERE IS NO DISTINCT PATTERN OF WHEN IT WILL AND WHEN IT WON'T START. IT HAS BEEN GETTING WORSE LATELY AND I'M WORRIED I WILL GET STRANDED. MY WIFE WILL NOT DRIVE THE CAR NOW AS SHE IS CONCERNED ABOUT GETTING STRANDED. HELP. *TR
WHEN THE CAR COMES TO A STOP AND IS IDLING THE ENGINE STARTS TO SHAKE, THE WRENCH LIGHT COMES ON AND WHEN I TRY TO ACCELERATE, THE CAR HAS NO POWER. IF I TURN OFF THE CAR AND TURN IT BACK ON, THE PROBLEM IS SOLVED UNTIL I COME TO ANOTHER STOP. THE DEALERSHIP CANNOT FIGURE OUT WHAT IS HAPPENING AND THEY SAY THE DIAGNOSTIC TOOL REPORTS NO CODES. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND FAILED TO ACCELERATE. DURING THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
THE POWER STEERING GOES OUT AND I CAN NOT CONTROL THE VEHICLE. *TR
THE ENGINE HESITATES, AT VARIOUS SPEEDS, IT SEEMS LIKE IT CUTS OUT, BUT THERE IS NO LOSS OF POWER, EVERYTHING FUNCTIONS. IT HAPPENS AT IRREGULAR INTERVALS. *TR
THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS
WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT. *TR
WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE. *TR
I TOOK THE VEHICLE IN FOR ITS 60K SERVICE AT APPROX 62K. ALL WAS OK. ABOUT 2 DAYS LATER I NOTICED A FUNNY SMELL IN THE CABIN. I PUT IT DOWN TO WHATEVER CHEMICALS THEY USED ON THE 60K SERVICE. ABOUT 3 DAYS LATER THE SMELL WAS GETTING WORSE, BUT ALSO THE AC WASN'T COOLING LIKE IT USED TO AND MY THEN 9 YEAR OLD DAUGHTER PASSED OUT IN THE CAR BECAUSE OF THE SMELL. I TOOK IT TO FORD AS THE INCIDENT HAPPENED STRAIGHT AFTER THE SERVICE AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED IT, BUT IT LOOKED LIKE THE AC CORE AND THE SMELL WAS PAG OIL. I TOOK THE CAR TO ANOTHER GARAGE AND THEY SAID THERE WAS NO FREON IN THE AC SYSTEM. THEY RECHARGED THE SYSTEM AFTER CHECKING FOR LEAKS AND NOT FINDING ANY. A WEEK LATER (TWO WEEKS AFTER THE INITIAL SERVICE) THE AC WAS NOT COOLING AGAIN. IT MUST HAVE BEEN SOMETHING FORD DID...AGAIN THERE WAS NO FREON IN THE SYSTEM. THEY GAVE ME THE SAME STORY AND THAT IT WOULD COST ME $1800 TO GET IT FIXED...WHY SHOULD I PAY $1800 ON A CAR THAT'S 18 MONTHS OLD? WELL, BECAUSE I NEEDED THE AC IN THE MIDDLE OF THE SUMMER AND ITS THE ONLY CAR I HAVE. I COMPLAINED TO FORD DIRECTLY ASKED THEM TO PAY HALF THE COST AND THEY SAID I WAS "NOT USING THE AC CORRECTLY" AND AS SUCH WOULD NOT PAY FOR ANYTHING. I TOOK THE CAR BACK TO FORD AND THEY SHOWED ME THE "CORRECT WAY TO USE THE AC"...THE SAME WAY I USE THE AC. *TR
I TOOK THE CAR IN FOR THE 120K SERVICE. THE SERVICE WAS COMPLETED. A WEEK LATER I TOOK THE CAR BACK AND ASKED THEM THE CHECK A YELLOW CRUSTING UNDER THE DASHBOARD IN THE FRONT PASSENGER FOOTWELL. THEY DID AND SAID THEY DID NOT KNOW WHAT IT WAS OR WHAT WOULD CAUSE IT. A WEEK LATER WE NOTICED A SMELL IN THE CABIN. THE CAR WAS NOW 3 YEARS OLD AND WE HAD A SIMILAR SMELL 18 MONTHS PRIOR THAT COST US $1800 TO REPLACE THE AC CORE. SURELY THIS COULD NOT BE ANOTHER AC CORE PROBLEM. I TOOK THE CAR BACK TO THEM AND THEY FOUND NOTHING WRONG...EVEN THE SMELL HAD GONE. I TOOK THE CAR AND ON THE WAY HOME I NOTICED THE CAR WAS BEGINNING TO OVERHEAT...FORD WAS ALREADY CLOSED. I PULLED OVER AND CHECKED THE RADIATOR. I TOPPED IT UP AND IT TOOK A GALLON OF WATER. I WATCHED THE LEVEL FOR A FEW MINUTES AND IT DIDN'T MOVE. I DROVE HOME OK AND RECHECKED THE RADIATOR...SAME LEVEL. IT DROVE THE FOLLOWING DAY OK TOO. THEN IN THE EVENING I NOTICED IT WAS GETTING HOT AGAIN. THIS TIME I WAS ON THE HIGHWAY DOING 70MPH AND IT SUDDENLY CUT THE POWER ON THE ENGINE. I WAS IN THE MIDDLE LANE AND HAD TO DODGE TRAFFIC TO COAST TO A HALT ON THE SHOULDER WITH THE ENGINE AT IDLE SPEED AND NO POWER. THE CAR WAS IN DRIVE AND MY FOOT WAS FLOORED, BUT THE ENGINE PRODUCED NO POWER WHATSOEVER...DIDN'T EVEN REV HIGH. WHEN I CHECKED THE RADIATOR AGAIN IT WAS VERY LOW AND TOOK ANOTHER GALLON OF WATER. I MANAGED TO DRIVE HOME AGAIN BUT NEITHER THE AC NOR THE HEATER WOULD WORK. WE ALSO NOTICED THE CARPET IN THE PASSENGER FOOTW
I USE TO OWN A 2000 FORD FOCUS AND THE SAMETHING HAPPENED WITH IT..IT WILL CRANK GOOD FOR AWHILE AND THE IT WILL GET HARDER TO CRANK.NOW I OWN A 2010 SAME CAR. AND THE IGNITION DONE GOT HARD TO CRANK..SO I'M THINKING ITS THE SAME PROBLEM WITH THIS CAR THE AIR BAG DONE SLIPPED..COULD YOU PLEASE ME RESOLVE THUS MATTER. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 03/04/15*LJ UPDATED 6/17/2015 *JS
THE CAR STARTED JERKING FORWARD AT A STOP LIGHT - TURNED THE HEAT OFF AND IT STOPPED JERKING. PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK IT STARTED REVVING ITSELF AND JERKING FORWARD (MADE IT UP TO 2000RMP BEFORE I COULD TURN IT OFF). WAS AT A STOP SIGN AND THE CAR STARTED JERKING FORWARD - BEFORE I COULD TURN THE HEAT OFF THE CAR STALLED OUT COMPLETELY. TOOK TO THE DEALERSHIP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. CAR JERKED FORWARD: IDLE, PARK AND OCCASIONALLY IN DRIVE. I KNOW THAT OTHER FORD MODELS HAVE HAD PROBLEMS WITH THE THROTTLE BODY AND I BELIEVE THAT FORD RECALLED AND FIXED THE OTHER MODELS. IT MAKES ME WONDER IF THE FOCUS IS HAVING THE SAME PROBLEM AS THE OTHER MODELS DID. MAYBE THE RECALL SHOULD BE EXTENDED TO THE FOCUS ALSO. *JS
DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS
THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS
MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR
I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR
I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR
TL* THE CONTACT OWNS A 2010 FORD FOCUS S. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Focus → · Every Focus year → · How the figures are calculated →