Page 6 of 19 · complaints 251–300 of 939

2002 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Latches/Locks/Linkages
Filed Oct 31, 200835,000 milesWI

THE PASSENGER REAR DOOR POWER LOCK FAILED DUE TO A PROBLEM INSIDE THE LOCK ITSELF. WHEN THE LOCK FAILED YOU ARE UNABLE TO UNLOCK THE DOOR BY THE POWER SWITCH OR MANUALLY. OUR 4 YEAR OLD DAUGHTER HAD TO CRAWL OUT OF HER CAR SEAT AND EXIT THE STREET SIDE OF THE VEHICLE. YOU CANNOT OPEN THE DOOR UNTIL YOU GET THE LOCK FIXED. THIS CREATED AN UNSAFE CONDITION FOR PASSENGERS RIDING IN THE CAR. THIS VEHICLE HAS HAD PROBLEMS WITH ENGINE FIRES WHICH MAKES THE SITUATION MORE DANGEROUS. WE TOOK THE CAR TO THE DEALER, AND THE LOCK MODULE WAS REPLACED AT A COST OF AROUND $400.00. 10/19/2008, THE FRONT PASSENGER POWER LOCK MODULE HAS FAILED MAKING THE FRONT PASSENGER SEAT UNUSABLE. IT IS BEING REPAIRED TODAY AND I WILL SAVE THE OLD PART. THIS CAR HAS BEEN IN ONE SMALL ACCIDENT(LESS THAN $500) DAMAGE TO THE REAR BUMPER. NO DOOR DAMAGE HAS OCCURRED TO CAUSE THIS TYPE OF FAILURE. DUE TO THE COST FACTOR OF THE REPAIRS, NOT ALL PEOPLE CAN HAVE THIS ISSUE REPAIRED, MAKING THIS A SAFETY CONCERN FOR PASSENGERS TO ESCAPE IN AN EMERGENCY. THE VEHICLE HAS ONLY APPROXIMATELY 37,000 MILE ON IT. THE DOORS SHOULD STILL BE ABLE TO UNLOCK AND OPEN MANUALLY IF THE POWER LOCK FAILS . *TR

Unknown or Other
Filed Oct 26, 200853,000 milesPA

I HAVE A 2002 FORD FOCUS AND MY IGNITION WON'T TURN. IT JUST FROZE. IT WAS OK. ALL OF A SUDDEN, I HAD AN INTERVIEW TO GET TO AND GOT IN MY CAR AND IT WOULDN'T START. THE KEY JUST WOULDN'T TURN. I AM VERY GRATEFUL THAT I WAS AT HOME WHEN IT HAPPENED. I THINK IT IS A DISGRACE THAT FORD KNOWS THERE IS A PROBLEM AND WON'T DO A RECALL. A RECALL SHOULD NOT BE COMPLETELY ABOUT A SAFETY ISSUE BUT ABOUT PROVIDING THE PUBLIC WITH QUALITY IN THE CARS. OBVIOUSLY, THE CONSUMER IS OF NO IMPORTANCE TO FORD. I THINK THIS WHOLE EXPERIENCE HAS MADE ME DECIDE TO NEVER TRUST A FORD AGAIN. I TOOK THE CAR IN TO TWO MECHANICS WHICH TOLD ME IT WOULD BE A FEW DAYS TO GET THE DEALER PARTS AND THE REPAIR WILL COST OVER $400.00. IT IS A DISGRACE THAT FORD KNOWS THE PROBLEM EXISTS AND HAS DONE NOTHING TO FIX IT. *TR

Electrical System › Ignition
Filed Oct 26, 200872,100 milesIL

IGNITION KEY LOCK. THE STEERING WHEEL OF THE CAR LOCKS UP AND THE KEY WILL NOT TURN THE CAR ON. JIGGLING THE STEERING WHEEL COLUMN AND TURNING THE KEY AT THE SAME TIME DOES NOT WORK. THE IGNITION CYLINDER WAS REPLACED. *TR

Electrical System
Filed Oct 24, 2008121,000 milesMN

I WAS STRANDED WHEN MY KEY WAS INSERTED INTO THE IGNITION AND IT WOULD NOT TURN. THIS WAS A SERIOUS INCIDENT BECAUSE I NEEDED TO BE HOME TO GET MY 6 YEAR OLD OFF THE BUS AND LET HIM IN THE HOUSE. I WAS UNABLE TO DO SO AND MY SON WAS EXTREMELY DISTRAUGHT. AND THEN I FIND OUT THIS IS NOT AN ISOLATED INCIDENT BUT THIS VEHICLE HAS A HISTORY OF THIS. VERY DISAPPOINTING. *TR

Engine and Engine Cooling › Engine
Filed Oct 20, 200860,996 milesTX

A SCREW WAS DISLODGED FROM THE ENGINE, RICOCHETING THROUGH OUT THE ENGINE CAUSING DAMAGE BEYOND REPAIR. THE ENGINE CEASED WORKING WITHOUT ANY PREPARATION. THE ENGINE NEEDED TO BE REPLACED COMPLETELY. *TR

Electrical System
Filed Oct 15, 2008126,000 milesNH

TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN INSIDE THE IGNITION. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 126,000.

Suspension › Front
Filed Oct 13, 200869,390 milesOH

FORD FOCUS 2002 ZX3 HAD TO HAVE THE COIL/SPRING ASSEMBLY REPLACED DUE TO THE SPRING RESTING ON THE FRONT RIGHT TIRE. FROM ALL THE RESEARCH THAT I HAVE DONE ON THE WEB, THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED BY THE NHTSA. I FOUND THE INFORMATION FOR THE 2000 FORD FOCUS ON THE FOLLOWING WEBSITE JUST TO REFERENCE HOW MANY PROBLEMS THERE ARE WITH THESE COIL/SPRING ASSEMBLIES. BEFORE FORD HAS ANY OTHER PROBLEMS WITH DEATHS OCCURRING WITH FAULTY PROBLEMS, I WOULD LIKE TO HAVE IT INVESTIGATED. AND TO MY DISSATISFACTION FORD DID NOT SEND ANY WARNING OUT NOR CONTACT ME VIA THEIR CUSTOMER SATISFACTION PROGRAM THAT WAS OFFERED TO THE DEALERSHIPS. FURTHERMORE, I DID NOT EVEN KNOW THAT I HAD TO TAKE IT TO A DEALERSHIP. *TR

Electrical System › Ignition
Filed Oct 7, 200866,720 milesOK

THE IGNITION SWITCH ON MY CAR WILL NOT TURN OVER TO START THE CAR. *TR

Tires
Filed Oct 6, 200822,815 milesWI

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT NOTICED AIR COMING OUT OF THE FRONT PASSENGER SIDE TIRE, WHICH SHE HAD BEEN AWARE OF SINCE FIRST PURCHASING THE VEHICLE. THE FAILURE OCCURRED MORE THAN SIX TIMES, REGARDLESS IF THE VEHICLE WAS PARKED OR IN MOTION. THE VEHICLE WOULD EITHER HAVE TO BE TOWED TO THE DEALER OR SERVICE PERSONNEL WOULD COME TO HER AND REPLACE THE TIRE WITH A SPARE. THE DEALER WAS NEVER ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE TIRE WAS REPLACED ONCE IN JANUARY OF 2008, BUT THE FAILURE RECURRED. THE CONTACT SENT LETTERS AND EMAILS TO THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT MILEAGE WAS 36,686 AND FAILURE MILEAGE WAS 22,815.

Electrical System
Filed Sep 26, 2008108,000 milesIN

I HAVE ONLY OWNED THIS CAR FOR FOUR MONTHS. FIRST THE OXYGEN SENSOR FAILED AFTER TWO DAYS. THEN A MONTH LATER I BEGAN HAVING DIFFERENT LIGHTS COME OFF AND ON WITH LOSS OF POWER. I TOOK IT IN TO DEALERSHIP AND TO FORD WHO COULD NEVER REPEAT THE CODES. I REPLACE THE BATTERY AND THIS STOPPED FOR A MONTH. IT IS NOW DOING THE SAME THING AGAIN. STALLING OR ACTING AS IF IT WILL. I HAVE TO PULL OVER AND RESTART IT SEVERAL TIMES TO RESET THE COMPUTER TO GET IT TO DRIVE CORRECTLY. I AM FRUSTRATED BECAUSE NO ONE CAN FIND OUT WHAT IS WRONG. THIS OCCURS INTERMITTENTLY BUT WHEN IT DOES IT CAN BE OVER 10 TIMES A DAY. *TR

Electrical System › Ignition
Filed Sep 16, 2008AZ

I HAVE A 2002 FORD FOCUS AND THE KEYS SOMETIMES GET STUCK IN THE IGNITION AND OR THE KEYS ARE NOT ABLE TO TURN THE IGNITION. I FEEL THAT THIS IS UNSAFE. *TR

Electrical System
Filed Sep 16, 2008130,000 milesTX

TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION APPEARED TO BE LOCKED, BUT THERE WAS POWER. HE ATTEMPTED APPROXIMATELY 25 MORE TIMES TO START THE VEHICLE AND ALSO DISCONNECTED THE BATTERY, BUT THE FAILURE PERSISTED. THE STEERING, TRANSMISSION, AND IGNITION SWITCH LOCKED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.

Engine and Engine Cooling › Cooling System
Filed Sep 8, 200896,340 milesNV

ON MY 2002 FORD FOCUS, THE THERMOSTAT HOUSING BEGAN LEAKING COOLANT WHEN THE THERMOSTAT HOUSING GASKET AGAINST THE ENGINE BLOCK FAILED. THIS IS A COMMON PROBLEM ON VARIOUS YEARS OF THE FOCUS AS VERIFIED BY THE COMMENTS OF THE FORD MOTOR CO. PARTS SALES PEOPLE IN SAYING THAT THEY SELL MANY OF THE THERMOSTAT HOUSINGS, AND ALSO BY BLOGS ON INTERNET CHAT LINES. THE RUBBER GASKET SWELLS WHEN IT COMES IN CONTACT WITH OIL AND BREAKS OFF THE INNER GASKET-SUPPORT RING, ALLOWING THE LEAK TO HAPPEN. IT IS A POOR DESIGN THAT CAN LEAD TO MAJOR PROBLEMS SUCH AS ENVIRONMENTAL POLLUTION AND ENGINE FAILURE. I WOULD BE GLAD TO MAIL THE AFFECTED PART TO YOU FOR YOUR EXAMINATION. IT IS AMAZING HOW COMPLETELY THE SUPPORT RING FAILED, AND THE CONDITION OF THE GASKET THAT IS NOT COMPATIBLE WITH OIL WHICH LEAKS FROM THE VALVE COVER ABOVE. THE PART COULD EASILY BE REDESIGNED TO USE A STANDARD O-RING FOR THE SEAL, WHICH IS RESISTANT TO OIL, AND SEALS BETTER. THE CURRENT GASKET IS MORE LIKE A RUBBER BAND THAT IS HELD IN PLACE BY THE INSIDE RIM WHICH BREAKS OFF. *TR

Wheels
Filed Sep 7, 200812,000 milesWI

1. I'VE HAD PROBLEMS WITH THIS TIRE HOLDING AIR. IT HAS GIVEN ME PROBLEMS EVER SINCE I PURCHASED IT. IT WAS TAKEN TO THE DEALER ALL THROUGH WARRANTY. I'VE BEEN PUTTING AIR IN IT WHICH HAS COST ME A SURMOUNTABLE AMT OF MONEY RANGING FROM 25 CENTS TO WHATEVER THE MARKET CHARGED COST OF PUTTING AIR IN IT TO THE CURRENT DATE. IT RUINED A GOOD TIRE AFTER 12,000 MILES OF USE; IT WAS ROTATED ALL THE NECESSARY TIMES; ONLY THE RIGHT PASSENGER FRONT SIDE TIRE NO MATTER HOW MANY TIMES IT WAS ROTATED; THE SAME SIDE IS FAULTY; AUGUST 2008, A SERVICE CENTER DISCOVERED THE PROBLEM. I TOLD THEM TO EXAMINE THAT PARTICULAR WHEEL AND SEE IF THEY COULD FIGURE OUT WHAT PROBLEM EXISTS. THEY DISCOVERED THAT THE WHEEL IS BENT IN 4 DIFFERENT PLACES. I'VE HAD TO BE TOWED FROM MY WORKPLACE; MY AUTO CLUB HAS HAD TO SEND A SERVICE SHOPOUT TO CHANGE THE TIRE OR PUMP IT UP. SOMETIMES THIS WOULD HAPPEN IN MY DRIVEWAY. AFTER WARRANTY IT BECOMES THE OWNER'S PROBLEM. I BELIEVE THE MFR AND DEALER WERE AWARE OF THE PROBLEM. AN OWNER OF A 2004, NEW AT THE TIME OF PURCHASE, ALSO HAS A CRACKED WHEEL. UNLESS THIS PROBLEM IS CORRECTED, IT WILL CONTINUE TO COST PURCHASERS MORE MONIES AND ACCIDENTS IF DRIVEN OVER 30-40 MILES PER HR. THIS IS A MFR'S DEFECT. A VEHICLE IN THIS CONDITION SHOULD NOT BE DRIVEN ON LONG TRIPS AT A HIGH RATE OF SPEED, SUCH AS ON THE EXPRESSWAYS AND INTERSTATES. IT IS DANGEROUS REGARDLESS OF SPEED. ONCE AIR IS PUT BACK INTO THE TIRE, WITHIN A DAY'S TIME, DRIVEN OR NOT DRIVEN, IT STARTS GOING DOW

Engine and Engine Cooling › Exhaust System
Filed Aug 28, 2008190,000 miles00

WE BOUGHT THIS TWO YRS AGO FROM FORD DEALERSHIP AND UP TO THE DATE IT BROKE DOWN NOT ONE PROBLEM . WE DO ALL THE MAINTENANCE PLUS SOME ALL BUY CERTIFIED MECHANICS . THIS WAS OUR ONLY CAR . THE ENGINE BLEW AT UNDER 200XXXKM . THESE ARE ALL HIGHWAY KM AS WE ARE COMMUTERS . THERE IS NO WAY THIS ENGINE SHOULD HAVE BLOWN AT THAT MANY KM WITHOUT SOME KIND OF WARNING SIGN . BEFORE THE DAY IT BLEW THERE WERE NO KNOCKS NOTHING RAN LIKE A TOP . WE HAVE NEVER TAKEN THIS CAR OVER 100KM ON THE HIGHWAY AS ITS OUR ONLY MODE OF TRANSPORTATION . WE STILL OWE 140000 ON THIS HUNK OF CRAP . IM JUST WONDERING IF THIS IS THE NORM FOR THE FOCUS ENGINES . IM JUST BAFFLED BECAUSE LIKE I SAID THERE WAS ABSOLUTELY NO WARNING SIGNS UP TILL THE MORNING IT HAPPENED IT STARTED TO SPUTTER AND LOSE POWER . THE MISSES DROPPED ME OFF AT WORK MADE IT TO THE SHOP BARELY AND ITS NEVER STARTED SINCE . THE MECHANIC SAYS THERE IS NO COMPRESSION IN NUMBER 4 CYLINDER AND IT WAS JUST IN THE SHOP FOR A TUNE UP MAYBE A MONTH TOPS BEFORE THIS HAPPENED . ANY HELP OR INFO WOULD HELP . THERE AREN'T THAT MANY OUT THERE THAT CARE ABOUT THE LITTLE MAN SO I'LL TAKE ANY HELP OR ADVISE I CAN GET . THX TANIA AND DERREK EBERLIE *TR

Electrical System
Filed Aug 20, 2008164,000 milesMN

WITH NO PRIOR WARNING SIGNS, KEY WILL NOT TURN IGNITION. I WAS UNABLE TO GET TO WORK AND SUBSEQUENTLY LOST $96 IN WAGES, MINUS TAXES. I CANNOT AFFORD $200-$500 TO FIX SOMETHING THAT WILL BE REPLACED WITH THE SAME FAULTY PART, THUS HAVING TO FIX IT AGAIN IN THE FUTURE. I SEARCHED THE INTERNET AND FOUND THOUSANDS OF REFERENCES TO THIS PROBLEM, WHICH MAKES ME WONDER WHY THERE IS NO RECALL. IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM, WOULDN'T THAT INDICATE A FAULTY PART, INSTALLED BY FORD ITSELF. SOME PEOPLE REPORT HAVING TO REPLACE THE IGNITION NUMEROUS TIMES, AND THAT FORD HAS NOT REDESIGNED THIS PART, NOR HAVE THEY ADMITTED IT IS FAULTY OR OFFERED A RECALL. WHAT A DISAPPOINTMENT TO THOUSANDS OF CONSUMERS, WHICH SURELY WILL AFFECT FUTURE FORD SALES. WHEN WILL FORD OWN UP TO THIS PROBLEM???*TR

Suspension › Front
Filed Aug 19, 200887,021 milesNJ

THE RIGHT FRONT COIL SPRING FAILED. THE BOTTOM OF THE UPPER PIECE OF THE COIL CAME DOWN AND RESTED ON THE TOP OF THE RIGHT FRONT TIRE. THIS CAUSED THE CAR TO PULL TO THE SIDE AND DESTROYED THE TIRE. THIS HAPPENED AT LOW SPEED AND THERE WAS NO INCIDENT. BUT EVEN AT LOW SPEED, THE TIRE WAS DESTROYED IN ONLY A FEW FEET. HAD THIS HAPPENED AT HIGHWAY SPEED, THE NEAR SIMULTANEOUS PULL, SUSPENSION SAG, AND TIRE DESTRUCTION COULD EASILY CAUSED A WRECK. FORD HAS ACKNOWLEDGED A PROBLEM WITH THESE SPRINGS IN EARLY MY FOCI AND EXTENDS THE WARRANTY ON THESE SPRINGS. WHAT THEY DON'T ACKNOWLEDGE IS THE POTENTIAL HAZARD FROM SUCH A SPRING FAILURE. *TR

Electrical System
Filed Aug 13, 200844,586 milesNY

MY CAR HAS FREQUENT PROBLEMS WITH THE STEERING COLUMN, IGNITION LOCKING WHICH BECAME PROBLEMATIC WHEN I STALLED IN TRAFFIC AND NEARLY CAUSED A MULTI CAR ACCIDENT BECAUSE I COULD NOT START THE CAR. *TR

Engine and Engine Cooling › Cooling System
Filed Aug 4, 200840,000 milesNV

IN THE LAST 5 YEARS I HAVE REPLACED A AIR CONDITIONING HOSE 3 TIMES ! MY MECHANIC CLAIMS IT TO BE A BAD DESIGN AND HE SEES IT OFTEN WITH THIS MODEL AND YEAR FORD FOCUS 2002. *TR

Air Bags1 injured
Filed Aug 1, 2008CA

2002 FORD FOCUS SIDE AIRBAG DEPLOYED WHILE DRIVING. CONSUMER STATES THAT THE AIRBAG DEPLOYED WITH A LOUD BANG. STATED THAT IT WAS KIND OF AN EXPLOSION. *KB THE CONSUMERS SON EXPERIENCED RINGING IN HIS EARS, REDUCED HEARING AND A SEVERE HEADACHE FROM THE EXPLOSIVE FORCE OF THE AIR BAG. *JB

Equipment
Filed Jul 31, 200818,000 milesCA

A COUPLE YEARS BACK MY PASSANGER MOTOR WENT OUT AND HAD TO GET IT REPLACE. NOW MY RADIO DOES NOT WORK AND MY CD'S ARE STUCK IN IT. I HAVE WRITTEN FORD BUT GOT NO RESPONCE. PLEASE HELP. *TR

Electrical System › Ignition
Filed Jul 28, 200863,000 milesOH

FAILURE OF IGNITION TO TURN ON. PROGRAMMED FORD FOCUS KEYS FAIL TO TURN ON IGNITION. *TR

Suspension › Front
Filed Jul 22, 200888,000 milesNJ

THE FRONT SPRINGS ON THE 2002 FORD FOCUS ARE FAULTY. THE FRONT PASSENGER SIDE SPRING WAS CRACKED , AND TOOK THE CAR TO GOODYEAR TO GET REPAIRED, SINCE IT'S OUT OF WARRANTY (INCLUDING THE EXTENDED WARRANTY I PURCHASED). I THEN LETTERED FORD, AND THEY SAID IN NOVEMBER 2004 THEY MAILED A NOTICE TO CUSTOMERS ( WHICH I NEVER RECEIVED) NOTIFYING THEM OF F THE PROBLEM WITH THE SPRINGS. THEY SAID THERE IS NO RECALL, BUT THEY ARE REPAIRING UNDER A CUSTOMER SATISFACTION PROGRAM. THEY SAID I SHOULD HAVE BROUGHT MY CAR TO THE DEALER AND IT WOULD HAVE BEEN REPAIRED FOR FREE. THEY WOULD NOT REIMBURSE ME. I EVEN TRIED TO NEGOTIATE AND ASKED THEM TO AT LEAST REIMBURSE ME WHAT THEY WOULD HAVE PAID THEIR DEALER BUT THEY REFUSED. THIS CAR ALSO HAS DEFECTIVE BRAKES AND ROTORS. WHEN THE CAR WAS UNDER THE ORIGINAL 3 YR 36,000 MILE WARRANTY , THE FRONT AND REAR BRAKES AND ROTORS NEEDED TO BE REPLACED. FORD SAID THEY COULD NOT REPAIR THE ROTORS OR CUT THEM, AND BRAKES AND ROTORS ARE EXCLUDED FROM THE WARRANTY. IT COST ME OVER $ 500 FOR BRAKES AND ROTORS ON A LESS THAN 2 YEAR OLD CAR. A FEW YRS LATER, SAME THING, FRONT BRAKES AND ROTORS , AND AGAIN, I WAS TOLD THE ROTORS CAN'T BE CUT, THEY ALWAYS HAVE TO BE REPLACED. *TR

Electrical System › Ignition
Filed Jul 21, 200860,000 milesCA

2002 FORD FOCUS X3, EVERYDAY I HAVE PROBLEMS WITH MY IGNITION. I INSET THE KEYS INTO THE IGNITION AND THE CAR LOCKS UP AND THE KEYS WON'T TURN. I HAVE TO PRAY TO TRY AND GET IT TO TURN. WELL TODAY IT FINALLY GAVE UP ON ME AND I HAD TO LEAVE MY CAR AT MY MOMS FOR GOOD. *TR

Power Train › Automatic Transmission
Filed Jul 18, 200853,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD FOCUS ZX3. WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN MOVING VERY SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSTIC INDICATED FAILURE AT THE TRANSMISSION MAIN CONTROL BODY VALVE. THE DEALER REPLACED THE MAIN CONTROL VALVE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 53,000. UPDATED 09/25/08 *BF UPDATED 09/26/08. *JB

Engine and Engine Cooling › Engine
Filed Jul 13, 2008105,000 milesCA

THE CAR'S CHECK ENGINE LIGHT CAME ON AND STARTED STALLING, HAD IT CHECKED AND WAS TOLD THAT THE CAR WAS ONLY RUNNING ON 3 CYLINDERS AND WAS RECOMMENDED TO PUT AN ADDITIVE IN THE ENGINE TO TRY TO LOOSEN UP STUCK VALVES...A WEEK AFTER THAT THE CAR, WE WERE DRIVING THE CAR, PARKED IT FOR ABOUT AN HOUR AND IT WOULDN'T START. WE FINALLY GOT IT STARTED AFTER A FEW MINUTES AND IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. HAD IT TOWED AND HAVE NOT DONE ANYTHING WITH IT BECAUSE WE CANNOT AFFORD TO SPEND $3000 TO REPAIR IT AND WE STILL OWE $5000 ON IT. WE BOUGHT IT USED 3 1/2 YEARS AGO. WE HAVE FOUND THAT FORD REPLACED THE CYLINDER HEADS ON THESE CARS BECAUSE OF THE PROBLEM BUT NO RECALL WAS ISSUED BY FORD TO PREVENT FURTHER ENGINE DAMAGE. WE UNDERSTAND THAT AT THIS POINT THE WHOLE ENGINE WOULD NEED TO BE REPLACED BECAUSE OF DAMAGE TO THE PISTONS. THE PERSON WHO CHECKED OUR CAR SAID THAT HE HAD TAKEN THE CYLINDER HEAD COVER OFF AND FOUND A BROKEN SPARK PLUG WHICH SUGGESTS EXTENSIVE ENGINE DAMAGE. *TR

Fuel System, Gasoline
Filed Jul 3, 200885,578 milesMN

I DRIVE A 2002 FORD FOCUS WAGON, MILEAGE 85,578. TWO DAYS AGO I HAD TROUBLE STARTING IT. I DID GET IT STARTED BUT EVERYTIME I TOOK MY FOOT OFF THE ACCELERATOR THE ENGINE STALL. THERE WAS NO CHECK ENGINE LIGHT WARNING PRIOR TO THIS OR DURING THE EVENT. I WAS ABLE TO DRIVE MY CAR HOME, BUT HAD TO RESTART IT EACH TIME I HAD TO STOP. THE NEXT MORNING IT DROVE FINE BUT I TOOK IT TO A FORD DEALER FOR DIAGNOSIS AND REPAIR. I WAS TOLD IT WAS A FUEL PUMP FAILURE AND IT COST ME OVER A $1000 FOR REPAIR. (PARTS LISTER WERE SENDER, GASKET, KIT, TUBE, GASKET, FILTER). IN RESEARCHING RECALLS I FOUND THAT MODEL YEARS 2000-2001 WERE HAVING THIS EXACT SAME PROBLEMS AND A RECALL WAS DETERMINED FOR THIS. I DO NORMAL DRIVING - 70% HIGHWAY, 30% IN TOWN. MY CAR IS JUST OVER 5 YEARS OLD, I DON'T BELIEVE THAT NORMAL WEAR AND TEAR SHOULD CAUSE THE FUEL PUMP TO FAIL. IT SEEMS TO ME THAT THIS IS SOME KIND OF DEFECT IN THE ORIGINAL PART OR ASSEMBLY. *TR

Exterior Lighting
Filed Jul 2, 200874,000 milesOR

DRIVER SIDE TAIL LIGHT AND BRAKE LIGHT. THE HOUSING IS SHAPED SO THAT YOU CAN'T TAKE THE LIGHTBULB OUT W/O BREAKING IT. I TOLD THEM TO DO WHATEVER TO MAKE IT WORK CAN'T AFFORD $118.00 TO REPLACE A MANUF DEFECT PART. *TR

Electrical System › Ignition
Filed Jun 17, 200850,000 milesAL

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING HIS KEY IN THE IGNITION OF HIS VEHICLE. IT TOOK HIM 2-3 HOURS AFTER LEAVING THE STORE TO START THE VEHICLE. THE FAILURE OCCURRED VERY FREQUENTLY. THE DEALER ADVISED HIM TO GO TO A LOCKSMITH TO REMOVE THE CYLINDER. THE CURRENT MILEAGE WAS APPROXIMATELY 76,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Engine and Engine Cooling › Engine
Filed Jun 15, 200885,282 milesID

I WAS DRIVING TO WORK. I LIVE 7 MILES FROM WORK. AT A STOP LIGHT MY CAR STARTED SHAKING VERY BAD AND THE ENGINE SHUT DOWN. IT WOULD NOT START AGAIN.. I HAD IT TOWED TO MY BROTHERS HOUSE AND STARTED RESEARCHING THE SYMPTOMS... EVERYTHING I COULD FIND LEADS TO ENGINE FAILURE, CAUSED BY A THROWN ROD OR BROKEN PISTON. AFTER CHECKING THE COMPRESSION IN THE CYLINDERS # 1-3 NO PROBLEMS ABOUT 75 PSI AND #4 WAS 0. I BELIEVE THAT THE #4 PISTON OR ROD IS BROKEN OR OTHERWISE RENDERED USELESS CAUSING THE COMPLETE ENGINE FAILURE. THE VEHICLE HAS 85500 MILES AND HAS BEEN MAINTAINED PER THE OWNERS MANUAL. *TR

Electrical System › Ignition
Filed Jun 15, 200868,000 milesWI

TRIED TO TURN THE IGNITION TO START MY CAR AND THE KEY WOULD NOT TURN. ITS A 2002 FORD FOCUS 2DR HATCHBACK. IT LEFT ME STRANDED FOR A FEW HOURS UNTIL I COULD HAVE IT TOWED. IT SEEMED LIKE THE TUMBLERS DID NOT RECOGNIZE THE KEY. I COULD NOT SHIFT OUT OF PARK SO I COULDN'T EVEN PUSH IT OUT OF THE SPOT IT WAS PARKED IN. THE ENTIRE IGNITION SWITCH HAS TO BE REPLACED AND THE CAR RESTARTED. *TR

Electrical System › Ignition
Filed Jun 13, 200838,125 miles00

IGNITION SWITCH FAILURE IN 2002 FORD FOCUS. *TR

Electrical System › Ignition
Filed Jun 5, 200885,000 milesUT

MY 2002 FORD FOCUS IGNITION SWITCH WILL NOT TURN. THE STEERING WHEEL IS LOCKED BECAUSE OF THIS PROBLEM. THE FORD DEALERSHIP SAYS THIS IS A COMING PROBLEM WITH THESE CARS, BUT THERE IS NO RECALL. THE CHARGE WILL NEARLY BE $500. *TR

Suspension › Front
Filed Jun 3, 200850,000 milesPA

WHILE MY WIFE WAS DRIVING ON I-95 THE RIGHT FRONT COIL SPRING SUDDENLY FRACTURED AND IN THE PROCESS WEDGED INTO THE TIRE DESTROYING IT AND THE STRUT. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY. THE VEHICLE IS A 2002 FORD FOCUS. FORD KNOWS ABOUT THIS PROBLEM AND IT HAS HAPPENED TO MANY FOCUS'. *TR

Electrical System
Filed May 24, 2008104,000 milesNM

KEY GETS STUCK IN IGNITION. *TR

Electrical System › Ignition
Filed May 21, 200820,000 milesOR

STEERING WHEEL LOCKED AND IGNITION KEY WOULD NOT TURN, LEAVING ME STRANDED. *TR

Electrical System › Ignition
Filed May 21, 200876,000 milesMO

KEY WILL NOT TURN IN THE IGNITION. HAD TO CALL A LOCKSMITH TO FIX FOR OVER $200. THE CAR WAS FINE BUT WOULD NOT START AT ALL. THE PROBLEM GOT WORSE AND WORSE TO THE POINT I WAS STRANDED AFTER ABOUT A WEEK. *TR

Structure
Filed May 8, 200860,000 milesNJ

MY FRONT PASSENGER SIDE FLOORBOARDS LEAK A WATER WHEN IT RAINS. AFTER BEING "FIXED" 3 TIMES, MY CAR IS NOW RUSTING! *TR

Service Brakes, Air
Filed May 8, 200815,000 milesNJ

I HAD TO REPLACE MY FRONT BRAKES AT ABOUT 20,000 MILES AND AGAIN 30,000 MILES LATER. I UNDERSTAND THERE IS A CLASS ACTION SUIT AGAINST FORD FOR IT'S EARLY BRAKE PROBLEMS. *TR

Electrical System › Ignition
Filed May 6, 200861,000 milesTX

I HAVE HEARD FROM MANY OF FORD FOCUS OWNERS OF THEIR PROBLEMS WITH THEIR IGNITION KEY GETTING STUCK OR NOT TURNING. I HAVE BEEN EXPERIENCING THIS PROBLEM FOR A FEW WEEKS NOW, WHERE I HAVE BEEN LEFT STRANDED AT NIGHT OR IN HARSH WEATHER CONDITIONS. I BELIEVE THAT SINCE THIS SI NOT AN ISOLATED PROBLEM WITH A FEW VEHICLES AND ALSO CONSIDERING THE IMPLICATIONS IF VEHICLES NOT STARTING BECAUSE OF THIS PROBLEM IN AN EMERGENCY SITUATION, SHOULD BE ENOUGH TO REQUEST TO FORD COMPANY, TAKE RESPONSIBILITY FOR THE DESIGN FLAWS IN THE IGNITION SYSTEM. *TR

Electrical System › Ignition
Filed May 6, 200890,000 milesTX

MY 2002 FORD FOCUS HAS A KNOWN IGNITION PROBLEM PER DON DAVIS FORD BUT NO RECALL HAS BEEN ISSUED. THE KEY WILL NO LONGER TURN AT ALL. THE DEALERSHIP OFFERED TO REPLACE THE IGNITION SWITCH FOR $400. *TR

Electrical System › Ignition
Filed Apr 18, 200889,420 milesMI

MY IGNITION SWITCH ON THE 2003 FOCUS WAGON, LOCKED UP. A TOW TRUCK DRIVER, HIT IT TO RELEASE. I TOOK IT TO THE DEALERSHIP FOR REPAIR, AND THEY SAID IT WOULD BE $338.00. THIS IS AN ONGOING ISSUE WITH THIS MODEL FOR YEARS ACCORDING TO WEB BLOGS. I SPOKE TO FORD AND THEY WOULD NOT HELP ME, AND STATED THIS WAS NOT A RECALL ISSUE. WE HAVE 4 FOCUS IN THE FAMILY. OUR 2002 HAD THE SAME PROBLEM -BUT WAS REPAIRED UNDER WARRANTY. THIS SHOULD NOT HAPPEN AND MUST BE ADDRESSED AS A SAFETY ISSUE. *TR

Engine and Engine Cooling › Engine
Filed Apr 7, 200873,000 milesNC

CONTINUAL OIL LEAKAGE FROM THE LOWER ENGINE BLOCK OF A 2002 FORD FOCUS 5 DOOR HATCHBACK. THIS RESULTS FROM AN ENGINEERING PROBLEM, PER MY FIRESTONE SERVICE PERSON. THE RIGHT SIDE CV AXLE MOUNTING BRACKETT IS ATTACHED TO THE LOWER CRANKCASE, AND THE AXLE TORQUE HAS OVER THE 73,000 MILES WE HAVE DRIVEN THE VEHICLE CRACKED THE LOWER CRANK-CASE. WHEN THERE IS PRESSURE ON THE ENGINE, THE CRACK OPENS AND OIL LEAKS. I HAVE SEEN THE CRACK WITH MY OWN EYES. ACCORDING TO THE TECHNICIANS, IF THIS IS THE CASE WITH THIS VEHICLE BECAUSE OF THE ENGINEERING, THERE ARE PROBABLY OTHER INSTANCES OF THE SAME THING HAPPENING. *TR

Engine and Engine Cooling › Engine
Filed Apr 4, 2008117,000 milesCA

1. TWO DAYS BEFORE THE ENGINE DIED I NOTICED IT WAS HAVING PROBLEMS STARTING FIRST THING IN THE MORNING, LIKE A SPUTTERING. THEN IT WOULD GO AWAY AND THE CAR WOULD DRIVE FINE. THE CAR HAD A TRANSMISSION FLUID LEAK AND SO I CONTINUED TO MAKE SURE IT WAS AT THE RIGHT LEVELS. 2. THE DAY WHEN THE ENGINE DIED IT HAD BEEN RUNNING NORMALLY. I HAD STOPPED AT THE STORE. WHEN I GOT BACK IN MY CAR AND TURNED IT ON THE ENGINE MADE A POPPING NOISE AND THEN THE ENGINE "TURNED OVER" AND STARTED MAKING A THWAPING NOISE, LIKE CARDBOARD IN CONTACT WITH A FAN BLADE. AFTER TOWING IT TO A MECHANIC (IT WOULDN'T START, IT KEPT MAKING THUD-ISH THWAPING NOISES), WHO HAD WORKED FOR FORD PREVIOUSLY, HE SAID THAT THE 4TH PISTON HAD BROKE AND WAS GRINDING ON THE SIDE OF THE ENGINE BLOCK (HE HAD TAKEN A LOOK AT THE TIMING BELT - OK- AND WAS TESTING THE GEARS THAT THE TIMING BELT ATTACHED TO. 3 TURNED WITH THE RIGHT TORQUE BUT THE FINAL ONE AT THE BOTTOM OF THE ENGINE BLOCK DIDN'T TURN UNLESS TORQUE GREATER THAN WHAT WAS NORMALLY NEEDED WAS APPLIED. WHEN IT TURNED THERE WAS A THWAP SOUND INSIDE THE ENGINE). WHAT MADE ME WONDER IS HE SAID THAT THIS ALWAYS HAPPENED WITH THIS MODEL ON THE SINGLE OVERHEAD CAM ENGINES AT AROUND 90 TO 120 THOUSAND MILES. HE SAID THAT HE REPAIRED NUMEROUS SIMILAR INCIDENTS WITH THIS TYPE OF ENGINE, EVEN GUARANTEEING THAT OPENING UP THE ENGINE WOULD SHOW THAT THE 4TH PISTON (FARTHEST ON THE RIGHT FACING THE FRONT) BROKE. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD GOTTEN ON

Electrical System › Ignition
Filed Mar 25, 2008WY

WENT TO THE GROCERY STORE ABOUT 10PM WHEN I WAS DONE GOT INTO MY CAR AND THE IGNITION WOULD NOT TURN. I SAT THERE TRYING FOR A LONG TIME AND NOTHING. IT WAS OBVIOUS THE IGNITION WAS LOCKED UP. GOT MY CAR TOWED THE NEXT MORNING TO THE FORD DEALERSHIP, WHICH DID NOT OPEN UNTIL THE FOLLOWING MONDAY. THEY FINALLY WERE ABLE TO LOOK AT IT AND SAID THE IGNITION TUMBLER HAD TO BE REPLACED AND THE COST FOR THAT IS $453.00. I WAS EXTREMELY DISAPPOINTED BECAUSE I AM ALREADY ON A TIGHT BUDGET AND THERE WAS NO EVENT THAT LED UP TO THE IGNITION DEFECT. *TR

Electrical System › Ignition › Switch
Filed Mar 25, 200840,000 milesTX

KEY WON'T TURN IN THE IGNITION. *TR

Electrical System › Ignition
Filed Mar 23, 2008CA

THE IGNITION IS LOCKED ON MY 2002 FORD FOCUS. NOTHING LED UP TO IT. APPARENTLY THIS HAPPENS TO FOCUSES OFTEN. I NEED TO HAVE A LOCKSMITH REPLACE IT, AT COST TO ME, WHEN FORD KNOWS ABOUT THIS PROBLEM AND HAS TAKEN TO ACTION TO REMEDY IT. *TR

Power Train › Manual Transmission
Filed Mar 17, 200841,000 milesCO

CLUTCH LEAKS FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION. ALSO CLUTCH FLUID IS SUPPLIED BY BRAKE FLUID RESERVOIR!!! THIS LEAK CAN POTENTIALLY CAUSE BRAKE FAILURE AS FLUID LEAKS OUT. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 8, 2008100,000 milesNM

THERE WERE NO INJURIES OR CRASHES, HOWEVER MY SPEEDOMETER READING STOPS WORKING AND I DO NOT KNOW HOW FAST I AM GOING. WHEN THIS HAPPENS MY ODOMETER STOPS WORKING TOO. SINCE THE ODOMETER STOPS WORKING, THIS GIVES A FALSE READING ON HOW FAR I HAVE BEEN TRAVELING. IN OTHER WORDS IF THE ODOMETER STOPS AT 500 MILES AND THEN IT STARTS WORKING TEN MILES LATER, IT PICKS UP AT 500. I DO NOT KNOW WHAT THE TRUE READING IS ANYMORE. I HAVE HAD SO MANY MALFUNCTIONS THAT I DO NO KNOW THE TRUE READINGS OF MY ODOMETER. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 7, 200866,300 milesMO

TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO DRIVE ROUGHLY. THE CONTACT LOOKED AT THE TRIP ODOMETER AND IT DISPLAYED ALL ZEROS. THE CONTACT PRESSED THE TRIP ODOMETER BUTTON AND THE VEHICLE BEGAN TO DRIVE NORMALLY AGAIN. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THEY STATED THAT THE DPFE SENSOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS AN EXTENDED WARRANTY ON THE DPFE SENSOR, BUT THE FAILURE DID NOT OCCUR AT THAT TIME. THE CURRENT MILEAGE WAS 66,773 AND FAILURE MILEAGE WAS 66,300. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Focus → · Every Focus year → · How the figures are calculated →