2013 Ford Flex complaints

RIGHT FRONT DOOR LATCH SENSOR INTERMITTENTLY DOES NOT THINK DOOR IS CLOSED AND DOORS WILL NOT AUTOLOCK AND DOOR ADJAR WARNING IS PRESENT ON INFORMATION PANEL. SOMETIMES SLAMMING OR CLOSING GENTLY WILL CLEAR THE WARNING, TYPICALLY REQUIRES MULTIPLE ATTEMPTS TO CLEAR.

RECENTLY, WHEN DRIVING CAR SUDDENLY FEELS AS THOUGH IT SHIFTS TO NEUTRAL, WHILE DRIVING DOWN A BUSY HIGHWAY. I COASTED TO A PARKING LOT OFF OF THE SERVICE ROAD, TURNED CAR OFF AND RESTARTED. THIS HAS HAPPENED AT LEAST TWICE LATELY. FOR MONTHS I HAVE DEALT WITH DOORS SHOWING AJAR, EVEN WHEN CLOSED. INSIDE LIGHTS STAY ON... AND ALARM SOUNDS OFTEN. FIRST IT WAS THE PASSENGER DOOR, NOW THE DRIVER DOOR AND RIGHT REAR PASSENGER DOOR CONSTANTLY SAY AJAR. ALARM SOUNDS IN THE MIDDLE OF THE NIGHT. IT HAS BECOME NECESSARY TO DISCONNECT BATTERY CABLE EVERY NIGHT IN ORDER FOR THIS NOT TO HAPPEN. RECENTLY HAD TO PURCHASE NEW BATTERY. PASSENGER DOOR WAS REPAIRED AT NO COST TO ME... BUT DEALERSHIPS WANT TO CHARGE ME $1000 TO REPAIR DOOR LATCHES ON DRIVER DOOR AND REAR PASSENGER DOOR, WHICH ON A 2013 VEHICLE IS RIDICULOUS. THIS OBVIOUSLY IS AN ONGOING ISSUE THAT NEEDS TO BE ADDRESSED BY FORD... AND SOON!

I BOUGHT A NEW 13 FORD FLEX , THAT ONLY MY WIFE DRIVES. A FEW MONTHS AGO THE DOOR AJAR WARNING KEPT GOING OFF WHEN THE DOOR IS CLOSED. I JUST BOUGHT A $130 BATTERY CAUSE THIS DRAINED THE BATTERY, I CANT LOCK THE CAR, AND THE ALARM GOES OFF ALL DAY. FORD SAYS ITS A BAD LATCH COST IS $515.40!! FOR A DOOR NOT EVER USED

WHILE DRIVING AT NIGHT THE INTERIOR LIGHTS CAME ON AND SENSOR SAID REAR DRIVERS SIDE DOOR AJAR. SINCE LIGHTS CAME ON IN CAR DURING THE NIGHT MY VISION WAS EFFECTED. THIS HAS NOW BECOME AN ONGOING PROBLEM AND THE LIGHTS WILL NOT SHUT OFF WHEN I'M TRYING TO LOCK THE CAR. I HAD THE CAR SERVICED AND TOLD THE DEALER ABOUT THE ISSUE, THAT SAID THEY COUL NOT REPLICATE THE ISSUE AND IF IT PERSISTS THEY CAN DRIVE THE CAR FOR 30 MILES TO SEE IF IT GOES OFF AGAIN.

THE DOOR AJAR WARNING LIGHTS AND SOUNDS CONTINUE TO ILLUMINATE AND MAKE NOISE, EVEN WHEN THE DOOR IS CLOSED AND RECLOSED MANY TIMES. IT HAS BECOME QUITE IRRITATING, AND THE DEALERSHIP 'CLEANED' THE SENSOR THE FIRST TIME THIS OCCURRED, SEVERAL MONTHS AGO. NOW, IT ISN'T UNDER WARRANTY, WITH NEARLY 40,000 MILES ON IT, AND I WAS INFORMED THAT THE PART ALONE COSTS $300.00. WORSE YET, THE PART IS ON BACKORDER, WHICH INDICATES THAT THIS ISN'T AN ISOLATED INCIDENT. IN FACT, I LOCATED SEVERAL SIMILAR COMPLAINTS ONLINE WHILE RESEARCHING MY ALTERNATIVES. I WOULD APPRECIATE IT IF FORD WOULD OWN UP TO THIS DEFECT AND FIX THE PROBLEM FOR ALL FLEX OWNERS. I HAD TO ELECT NOT TO HAVE IT FIXED AT THIS TIME, DUE TO THE EXPENSE AND THE INAVAILABILITY OF THE PART. MY SANITY MAY DISAGREE WITH THIS DECISION!

THERE IS A DEAD SPOT IN THE ENGINE WHEN YOU TAKE OFF OR WHEN YOU ACCELERATE TO PASS ANOTHER VEHICLE OR WHEN YOU WANT TO GET ONTO THE HIGHWAY.(DEAD SPOT AKA NO RESPONSE FROM THE GAS PEDAL). I TOOK THE VEHICLE TO PREMIER FORD LINCOLN DEALER SHIP IN BROOKLYN NY TWICE AND THE SAID THE COULD NOT FIND THE PROBLEM.

I HAVE A 2013 FORD FLEX SEL WITH 60K+ MILES ORIGINALLY PURCHASED WITH 13K MILES IN 2013. I HAVE HAD MAJOR PROBLEMS WITH MY DOOR LATCH. I HAVE HAD ISSUES WITH ALL DOORS WITH THE EXCEPTION OF MY LEFT BACK DOOR. I HAVE HAD THIS ISSUE LOOKED AT MULTIPLE TIMES AT THE FORD DEALERSHIP WITH MOST RECENTLY THIS PAST WEEKEND. THE MECHANIC ATTEMPTED TO CLEAN MY DOOR LATCHES ON THE PASSENGER SIDE (FRONT AND BACK) DOORS AND THE LIGHT WENT OFF FOR ABOUT 2 HOURS. THIS IS A MAJOR SAFETY ISSUE. I AM UNABLE TO LOCK MY DOORS. I HAVE TO MANUALLY LOOK EACH DOOR BY ROLLING DOWN MY WINDOWS AND GETTING OUT AND MANUALLY PUSHING DOWN THE LOCK. HOWEVER, WHILE DRIVING MY DOOR AJAR LIGHT WILL COME BACK ON AS WELL AS MY INSIDE LIGHTS,MY DOORS WILL AUTOMATICALLY UNLOCK. I CAN'T TURN MY ALARM ON AND 75% OF THE TIME LEAVE MY DOORS UNLOCKED. I ASSUME MY DOOR IS PROMPTED AS IF SOMEONE IS TRYING TO OPEN MY DOOR WHEN MY CAR IS OFF WHICH IN RETURN CAUSES MY ALARM TO GO OFF. IT HAS BEEN MANY TIMES WHEN I HAVE WENT TO THE PARKING GARAGE AND MY LIGHTS ARE FLASHING, OR I GET A CALL THAT MY ALARM IS GOING OFF, OR I AM AWAKENED/STARTLED IN MY HOUSE WHEN IT GOES OFF IN THE GARAGE. MY CONCERN AND FEAR IS THAT SOMEONE WILL OPEN MY DOOR WHILE IM DRIVING/STOPPED AT A STOP SIGN OR RED LIGHT. I HAVE ALREADY REPLACED MY BATTERY AND I'M SURE IT WAS DUE TO MY ALARMS CONSTATNLY GOING OFF OR DOME LIGHT/DASH BOARD COMING ON ACCORDING TO MY LOCAL FORD DEALERSHIP IT IS A LONG WAIT ON THE NEW AND IMPROVED REPLACEMENT LATCH. I HAVE SCHE

2013 FORD FLEX DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE SHUT. DRIVER DOOR AND REAR PASSENGER DOOR HAVE THE SAME ISSUE. DOME LIGHTS STAY ON DURING INITIAL REVERSE OF VEHICLE CAUSING ZERO VISIBILITY OUT REAR OF VEHICLE INCLUDING SIDE MIRRORS AND REAR VIEW MIRROR. MULTIPLE INSTANCES OF NEAR MISSES DUE TO LOSS OF VISIBILITY.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE DOOR WAS CLOSED, THE FRONT PASSENGER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

AT THE BEGINNING OF MAY 2015 WHEN I WOULD START DRIVING MY 2013 FORD FLEX I WOULD GET THE DOOR AJAR CHIME FOR THE PASSENGER SIDE DOOR AND ALL OF MY DOORS WOULD UNLOCK. I HAVE JUST DEALT WITH IT, BUT NOW MY PASSENGER SIDE REAR DOOR IS DOING THE SAME THING AND THEY BOTH SAY THE DOOR ARE AJAR ALL OF THE TIME. I CANNOT ACTIVATE MY ALARM AT NIGHT OR MY ALARM RANDOMLY GOES OFF AND MY DOME LIGHT FOES T GO OFF FOR HOURS! MY DOORS DO NOT LOCK WHEN I AM DRIVING AT ALL! IT SOUNDS LIKE THIS IS A ISSUE FOR A LOT OF PEOPLE. I WAS JUST LOOKING FOR A FIX AND RAN ACROSS THIS SIGHT. IT IS RIDICULOUS THAT FORD HAS NOT DONE ANYTHING!!!

THIS IS THE THIRD DOOR JAM MODULE THAT HAS WENT BAD. DRIVERS SIDE DOOR, PASSENGER DOOR AND NOW THE BACK PASSENGER DOOR. IT SAYS THE DOOR IS NOT SHUT. FORD IS NOT WANTING TO OWN TO THIS MESS AND THE VENDOR HAS INSTALLED FAULTY DOOR JAM SWITCHES THAT NEEDS TO BE REPLACED. THE PROBLEM IS THAT DURING THE DAY HE KEEPS THE LIGHTS ON, DRAINING THE BATTERY. AT NIGHT, WHILE DRIVING IT LEAVES THE INNER LIGHTS ON AND IS HARD TO DRIVE WITH LIGHTS ON THIS INSIDE AND AT NIGHT YOU CANNOT LOCK YOUR CAR BECAUSE IT SETS OFF THE CAR ALARM. THIS IS THE LAST FORD I WILL BUY. PLEASE MAKE A RECALL ON THIS .

FORD IS HAVING MANY ISSUES WITH THE DOOR LATCHES ON THE FORD FLEX, FORD EDGE AND TAURUS. THE FAULTY DESIGN DOESN'T RELAY TO THE COMPUTER THAT THE DOOR IS ACTUALLY CLOSED WHEN IT IS AND TENDS TO START A CHAIN OF EVENTS THROUGHOUT THE CAR. 1) AT HIGH SPEEDS IT WILL ACTUALLY UNLOCK ALL FOUR DOORS. 2) IT WILL ALSO DO IT AT EVERY STOP SIGN WHEN THE FOOT IS REMOVED FROM THE BRAKE PEDAL, WHICH THEN ALLOWS THE DOORS TO BE OPENED FROM THE OUTSIDE AND INSIDE SO A CHILD COULD ACTUALLY OPEN THE DOOR. 3) AT ALL SPEEDS INCLUDING HIGHWAY IT WILL SUDDENLY TURN ALL INTERIOR LIGHTS ON ALLOWING THE DRIVER TO BE POSSIBLY BLINDED MOMENTARY UNTIL THE SPEED SENSOR SHUTS THE LIGHTS BACK OFF BUT THEN IT FLASHES THEM AGAIN. 4) IT WILL ALSO NOT ALLOW YOU TO LOCK THE DOORS AT ANY TIME. 5) LIGHTS STAY ON THINKING THE DOOR IS AJAR AND WITH VEHICLE OFF WILL ALLOW THE BATTERY TO DROP BELOW SAFE OPERATING LEVELS BEFORE THE BATTER SAVE FEATURE KICKS IN.

THE DOOR ADJAR LIGHT IS COMING ON AND IT'S THE DOOR SENSORS THAT ARE BAD. THERE ARE THOUSANDS OF COMPLAINT ON THIS SAME ISSUES. PLEASE MAKE FORD DO A RECALL TO FIX THIS ISSUE.

ON VACATION IN SMOKY MOUNTAINS. THURS AUG 13 - STEERING ACTING STRANGE. STOPPED TO CHECK POWER STEERING FLUID AND FOUND OUT ITS ELECTRICAL. NO WARNING LIGHTS ON AT THAT TIME. CALLED FORD - TOLD NO STEERING RECALLS ONLY FUEL DELIVERY MODULE. TALKED TO 2 SERVICE DEPTS AT FORD AND WAS TOLD TO GET IT CHECKED WHEN WE GOT BACK HOME. CONTINUED OUR DAY. DRIVING ON TOP OF 2ND TALLEST MOUNTAIN ON EAST COAST - CALLED CLINGMANS DOME. WE HEAR 4 LOUD BONGS AND CHECK POWER STEERING LIGHT COMES ON AND POOF - NO STEERING. TOOK ALL WE HAD TO AVOID GUARD RAIL, ONCOMING TRAFFIC AND DEATH ON THE TOP OF THIS MOUNTAIN. GOT IT TO A STOP. HAD TO FIND TOW TRUCK TO PULL IT OFF MOUNTAIN. DROPPED AT FORD DEALER AND WAS TOLD POWER STEERING FAILURE AND THEY REPLACED ENTIRE RACK. FORD WONT PAY RENTAL, TRAUMA FOR KIDS THAT WONT RIDE IN IT AGAIN, HAVE TO DRIVE 6 HRS TO GO GET CAR. FORD DOESNT CARE!!! WAS TOLD BY MY REGIONAL FORD CUSTOMER SERVICE REP THAT VEHICLES DO NOT COME OFF OF THE ASSEMBLY LINE PERFECT AND THATS WHY WE HAVE WARRANTIES.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE OPERATING THE VEHICLE, THE DOOR AJAR SENSOR LIGHT ILLUMINATED ERRONEOUSLY INDICATING THAT THE DOORS WERE NOT SECURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A MODULE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

I HAVE TWO ISSUES WITH THIS FORD FLEX 1. DOOR IS COMPLETLY CLOSED BUT IT THINKS IT'S OPEN, THE LIGHTS STAYS ON IN CABIN AND DISTRACTING PROMPTS APPEAR ON DASH WHILE DRIVING. THE CAR ALARM SOUNDS AT NIGHT RANDOMLY BECAUSE OF THIS PROBLEM. THE BATTERY IS DRAINED OVER TIME SINCE THE LIGHTS STAY ON LONGER. 2. THE TRUNK DOOR DOES NOT OPEN ALL THEY UP. NO MATHER FROM WHAT BUTTON IS PRESSED, KEY, TRUNK OR FROM THE SIDE DASH THE DOOR ONLY OPENS HALF WAY AND CLOSES RIGHT BACK. WE NEED TO MANUALLY PUSH THE DOOR UP TO COMPLETLY OPEN THE TRUNK DOOR, SAME FOR CLOSING.

THE DOOR FRONT DRIVER SIDE DOOR SENSOR WENT BAD AND TELLS CAR THAT DOOR IS AJAR. THIS WAS REPLACED UNDER WARRANTY LAST YEAR. NOW YESTERDAY THE SAME THING HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR SENSOR. THIS WAS QUOTED TO ME AT $700. THIS IS RIDICULOUS FOR A BAD DOOR SENSOR THAT FORD HAS PUT BAD AND FAULTY SENSORS ON. I FEEL THAT I SHOULD NOT BE LIABLE FOR .THE FORD DEALERSHIP IN TOWN SAID, "THIS IS A PROBLEM WITH FORD FLEX". THIS DOOR AJAR SENSOR KEEPS LIGHTS ILLUMINATED DRAINING THE BATTERY, EVEN THOUGH THE DOOR IS SHUT. THIS KEEPS THE LIGHTS ON WHEN DRIVING, AND AT NIGHT MAKES IT VERY VERY HARD TO SEE AND DRIVE. THIS WILL CAUSE AN ACCIDENT DUE TO FAULTY DOOR SENSORS.

THE INSTRUMENT PANEL KEEPS ALERTING ME THAT THE PASSENGER DOOR IS AJAR BUT IT IS NOT. I HAVE TAKEN MY VEHICLE TO THE FORD DEALERSHIP AND HAD THE PASSENGER DOOR AND DRIVER DOOR REPAIRED FOR THE DOOR AJAR ISSUE AND NOW I AM HAVING THE SAME ISSUE WITH THE PASSENGER DOOR AGAIN!

NOTICED UNUSUAL SQUEAK / RATTLE FROM FRONT ENGINE AREA OF MY 2013 FORD FLEX AWD VEHICLE. AT THE SAME TIME STEERING FELT LOOSE OR SLOPPY. THESE SYMPTOMS GOT PROGRESSIVELY WORSE AS I IMMEDIATELY DROVE VEHICLE APPROXIMATELY 8 MILES TO REPAIR FACILITY. VEHICLE WAS INSPECTED BY CERTIFIED TECHNICIAN AND I WAS INFORMED THAT THE ELECTRONIC STEERING GEAR WAS FAILING AND THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT STEERING COULD FAIL AT ANY MOMENT. TECHNICIAN INFORMED ME THAT FORD HAD NOT ISSUED A RECALL FOR THIS ISSUE AT THAT TIME. I AUTHORIZED AND PAID FOR THE REPAIR OF MY VEHICLE. RECENTLY, I DISCOVERED THAT FORD HAS ISSUED A RECALL NOTICE 15S18 FOR THIS ISSUE. ON MONDAY JULY 27, 2015, I CONTACTED FORD CUSTOMER SERVICE TO REQUEST REIMBURSEMENT FOR THE REPAIR. I WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL AND THAT THEY COULD PROVIDE NO FURTHER ASSISTANCE. I AM VERY CONCERNED THAT FORD'S RECALL NOTICE FOR THIS ISSUE DOES NOT INCLUDE ALL VEHICLES, INCLUDING MINE, WITH THIS SERIOUS SAFETY PROBLEM. I BELIEVE THE SCOPE OF VEHICLES INCLUDED IN THE RECALL SHOULD BE REEXAMINED. UPDATED 12/11/2017*CN

2013 FORD FLEX MODEL POS, REAR PASSENGER DOOR AJAR SENSOR WAS REPAIRED DUE TO BEING DEFECTIVE WHILE UNDER WARRANTY AROUND 32000 MILES I BELIEVE, AT ROUGHLY 45000 MILES THE DRIVERS DOOR SENSOR WAS STARTING TO FAIL, IT WOULD REQUIRE 2 SHUTS TO SHUT OFF. BATTERY KEPT DYING, GOT IT TESTED SAID GOOD BUT KEPT DYING, DID NOT THINK IT WAS A ISSUE WITH THE DOOR, BUT ONE NIGHT I WENT OUT TO GET SOMETHING FROM MY TRUCK AND WHAT DO YOU KNOW EVERY LIGHT IN THE THING IS ON. WHY? YOU ASK BECAUSE THE DRIVERS DOOR IS APPARENTLY AJAR, BUT ITS NOT. I REPLACED THE BATTERY THE MORNING BEFORE I SEEN THE LIGHTS ISSUE $200 GONE. CONTACTED FORD BY EMAIL RECIEVED NO RESPONSE, CONTACTED VIA FACEBOOK AND THEY RESPONDED THAT THEY WILL TRY TO HELP, RECIEVED A CALL THE NEXT DAY NOPE WE WONT HELP YOU. FOR A $45000 TRUCK IT SURE IS MADE OF LOW QUALITY MATERIAL. I WILL NOT BE RECOMMENDING FORD TO ANYONE. WORRIED THE AIRBAGS WONT DEPLOY PROPERLY IF THERE IS AN ACCIDENT, IF THE TRUCK THINKS THE DOOR IS OPEN. NOT TO MENTION THE FACT MY BATTERY WILL DIE ANYWHERE I STOP FOR A FEW HOURS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

AFTER SERVICE TO THE TRANSMISSION BY THE DEALER; THE VEHICLE WAS EMITTING A STRONG FUEL SMELL. AFTER RETURNING THE VEHICLE BACK TO THE DEALER THEY CLAIMED IT WAS THE FUEL PUMP WHICH THEY REPLACED. THE VEHICLE STILL CONTINUED TO HAVE A STRONG FUEL SMELL. THEY CLAIM IT WAS RESIDUAL LEFT OVER FROM THE REPAIR. IT HAS NOW BEEN A MONTH SINCE THE REPAIR AND THE VEHICLE CONTINUES TO EMIT A STRONG FUEL SMELL.

CLOSE THE PASSANGER DOOR AND THE WARNING DOOR AJAR FLASHES AND CHIMES ON THE DASH PANEL, ALSO THE DOME LIGHT STAYS ON. HAVE TO CLOSE THE DOOR SOMETIMES 5 OR 6 TIMES TO GET IT TO OFF. UPDATED 09/15/15*LJ UPDATED 11/07/2017*CN

THE DRIVER DOOR SENSOR DOES NOT RECOGNIZE WHEN DOOR IS CLOSED. IT IS SHOWING THAT IT IS AJAR. THIS IN TURN AFFECTS THE VEHICLE IN A MYRIAD OF WAYS. 1:IT DISABLES THE AUTOLOCK FEATURE. I HAVE 3 KIDS IN THE BACKSEAT, AND ONE OF THEM CURIOUSLY OPENED THE DOOR WHILE AT A TRAFFIC STOP. 2:INTERIOR DOME LIGHTING: IT KEEPS THE LIGHTS ON. I HAVE ASTIGMATISM SO THE LIGHT REALLY BOTHERS ME. 3:SINCE THE LIGHTS STAY ON WHEN PARKED, IT DRAINS THE BATTERY 4:THE UNLOCKING SENSOR IS DISABLED ON THE DOOR HANDLE THAT IS AFFECTED. PLEASE INVESTIGATE! THE LOCKING FEATURE IS A MAJOR SAFETY ISSUE!!!!

MY FRONT DOOR SENSOR HAS GONE OUT FOR THE SECOND TIME IN 1 YEAR. IT IS VERY ANNOYING AND SHOULD BE REPLACED BY FORD IF THIS IS A NONE ISSUE.

VEHICLE DASH DISPLAY SHOWS THAT THE RIGHT REAR DOOR IS AJAR WHEN IT IS FULLY CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON EVEN WHEN DRIVING WHICH IS VERY DANGEROUS. THIS SEEMS TO BE A VERY COMMON PROBLEM FROM THE POSTS I HAVE SEEN ON THE INTERNET.

DOOR AJAR ALARM CONTINUES TO SAY DOOR IS OPEN WHEN IT IS NOT....UPDATED 07/30/15 *BF UPDATED 10/26/2017*CN

TWO OF FOUR DOORS ARE ALWAYS REPORTING TO BE AJAR WHEN PHYSICALLY CLOSED. INTERIOR LIGHTS REMAIN ON DUE TO DOORS BEING "AJAR" RESULTING IN VISIBILITY ISSUES AT NIGHT. DOORS ALSO WON'T LOCK AT TIMES DUE TO DOORS ALWAYS BEING AJAR. THIS IS A SAFETY ISSUE AND OBVIOUSLY A VERY COMMON ISSUE WITH FORD DOOR ASSEMBLIES. TO HAVE TWO DOOR SENSORS GO OUT A MONTH APART AND TO SEE THE EXTENT OF THE PROBLEM ON THIS SITE AND ACROSS THE INTERNET FORD OBVIOUSLY HAS INSTALLED FAULTY DOOR HINGE ASSEMBLIES ON MULTIPLE MODELS. I AM SURE IT WILL TAKE SOMEONE (OR MULTIPLE SOMEONE'S) GETTING INJURED TO ADDRESS THIS ISSUE. IF ALL THESE CARS TELL THEIR DRIVERS THAT THERE DOORS ARE ALWAYS ADJAR THEN SOON OR LATER THE WARNINGS WILL BE IGNORED AS A KID GETS OUT OF A MOVING CAR.

WHEN THE DOOR IS SHUT THE CAR THINKS IT IS OPEN, THE LIGHTS STAY ON IN CABIN AND DISTRACTING PROMPTS APPEAR ON DASH WHILE DRIVING. THE CAR ALARM SOUNDS AT NIGHT RANDOMLY NOW TOO WITH THIS PROBLEM. THE BATTERY IS DRAINED OVER TIME AS THE LIGHTS STAY ON FOR A LONG PERIOD OF TIME EVERY TIME YOU PARK. THIS RESULTS IN A DEAD BATTERY AND A STRANDED DRIVER.

ON APPROXIMATELY AUGUST 15, 2013 WE WERE DRIVING OUR SON TO SCHOOL WHEN CHIMES CAME ON STATING THAT OUR DOORS WERE OPEN. WE STOPPED, CHECKED ALL DOORS. NONE WERE AJAR. WE CONTINUED ON DRIVING AT WHICH TIME OUR SON OPENED THE DOOR. HAD HE NOT BEEN IN A CAR SEAT HE PROBABLY WOULD HAVE FALLEN OUT. WE WERE IN A RESIDENTIAL NEIGHBORHOOD AND WERE ONLY GOING ABOUT 15- 20 MPH. OUR CHIMES CONTINUED TO GO OFF AND STILL TO THIS DAY WE ARE HAVING THE SAME PROBLEM. WE HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND EXPLAINED THE PROBLEM. THE DEALERSHIP DID TELL US THAT THEY ARE AWARE THAT THERE ARE PROBLEMS WITH THE SENSORS BUT THAT THERE HAVEN'T BEEN ANY RECALLS. THEY DID CHANGE ONE OF THE SENSORS FOR THE FRONT PASSENGER DOOR AT OUR OWN EXPENSE, HOWEVER IT HAS NOT FIXED THE PROBLEM BECAUSE IT IS GOING OFF STILL AND NOW THE DRIVER FRONT ONE IS STARTING AS WELL AS A "SHIFT TO PARK" SENSOR. THE DOORS WILL NOT LOCK AND THE LIGHTS WILL NOT TURN OFF INSIDE THE CAR. AS FAR AS THE TRANSMISSION PROBLEM GOES. IT WILL SLIP INTO NEUTRAL AS YOU ARE DRIVING. IT HAS HAPPENED MAY TIMES AND IT IS GOING TO CAUSE A SERIOUS CAR ACCIDENT. YOU HAVE TO STOP THE CAR, TURN THE ENGINE OFF AND RESTART IT IN ORDER FOR IT TO GO BACK INTO DRIVE. WE HAVE BROUGHT THIS TO THE DEALERSHIPS ATTENTION HOWEVER EVERY TIME WE TAKE IT INTO THERE THEY SAY THEY CANT SEE OR FIND A PROBLEM WITH IT. IT IS VERY FRUSTRATING BECAUSE WE MAKE A CAR PAYMENT EVERY MONTH ON A VEHICLE WE DON'T DRIVE. WE HAVE A 2009 FLEX THAT WE HAVE NEVER H

THE DRIVER SIDE DOOR DOES NOT LOCK. THE MECHANISM THAT RECOGNIZES THAT THE DRIVER SIDE DOOR IS CLOSED DOESN'T WORK. WHEN THE CAR IS TURNED ON AND SUBSEQUENTLY WHEN THE VEHICLE COMES TO A STOP OR VERY SLOW SPEED (LIKE A STOP SIGN OR LIGHT) THE ALARM SOUNDS AGAIN (A PINGING SOUND WITH A VISUAL ALERT THAT THE DOOR IS OPEN WITH AN MESSAGE TO SHIFT TO PARK). HOWEVER, NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT, THE ALARM DOESN'T GO OFF. THIS MEANS THAT DOORS DO NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT INTO GEAR. WHEN THE VEHICLE ATTEMPTS TO AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS PUT INTO GEAR, THE LOCK IMMEDIATELY SNAPS BACK UP BECAUSE OF THE DOOR WARNING. EVEN MANUALLY LOCKING THE DOOR DOESN'T WORK BECAUSE OF THE ALARM. THIS IS A SAFETY CONCERN BOTH WHEN DRIVING BUT ALSO WHEN STATIONARY. I WANT TO BE ABLE TO LOCK MY CAR DOORS IN THE EVENT THERE ARE SAFETY CONCERNS NEARBY SO THAT NO ONE CAN GET INTO THE CAR WHILE WE ARE IN A PARKING LOT OR AT A LIGHT. I MENTIONED THIS TO THE FORD DEALER WHILE THE CAR WAS STILL UNDER WARRANTY BUT THEY SAID THEY WOULD CHARGE $300 JUST TO LOOK AT IT.

DRIVER'S SIDE DOOR IS FULLY CLOSED YET THE "DOOR AJAR" WARNING LIGHT COMES ON AND REMAINS ON. THIS WARNING LIGHT WILL THUS TURN ON THE INTERIOR LIGHTS. WE NEED TO OPEN AND CLOSE THE DOOR APPROXIMATELY (7) TIMES ON AVERAGE BEFORE THE WARNING LIGHT AND THE INTERIOR LIGHTS RECOGNIZE THE DOOR IS CLOSED, THEN THE WARNING AND LIGHTS TURN OFF. THIS TYPE OF INCIDENT HAS OCCURRED WHILE IN PARK AND WHILE DRIVING.

AFTER CLOSING THE DRIVER'S DOOR, THE DOOR AJAR LIGHT IS ON, AS ARE THE INTERIOR LIGHTS. THE INTERIOR LIGHTS STAY ON FOR AWHILE AFTER I START TO DRIVE WHICH BLINDS ME AT NIGHT, BUT THE ONLY WAY TO GET THE INTERIOR LIGHTS TO SHUT OFF IS TO START DRIVING. MAJOR SAFETY ISSUE.

THE FRONT PASSENGER DOOR AJAR WARNING BEGAN SHOWING WHILE I WAS SITTING IN MY DRIVEWAY AND THE DOOR HAS NOT BEEN TOUCHED IN FACT THERE WAS NOT EVEN A PASSENGER IN MY VEHICLE. I TRIED OPENING AND SHUTTING THE DOOR SEVERAL TIMES AND WHEN THIS PROBLEM BEGAN AND FOR ABOUT THE FIRST MONTH THE WARNING WOULD RESET. SINCE THEN THE WARNING IS PRESENT APPROXIMATELY 70% OF THE TIME. WHEN THE DOOR AJAR MORNING IS ACTIVE THE INTERIOR LIGHTS STAY ON AT LOW SPEED AND REGARDLESS OF SPEED YOU'RE UNABLE TO LOCK THE DOORS. THESE ISSUES ARE WHEN THE DOOR AJAR MORNING IS ACTIVE THE INTERIOR LIGHTS STAY ON AT LOW SPEED AND REGARDLESS OF SPEED YOU'RE UNABLE TO LOCK THE DOORS WHICH CAUSE OBVIOUS SAFETY AND SECURITY ISSUES AS WELL AS THE ADDED DANGER OF NOT BEING AWARE OF AN ACTUAL DOOR AJAR. I TOOK MY FLEX TO SUMMERVILLE FORD AND THEY ACKNOWLEDGE BEING AWARE OF MULTIPLE FORD MODELS WITH THE SAME ISSUE, APOLOGIZED FOR NOT BEING ABLE TO FIX THE ISSUE WITHOUT MY PAYING FOR IT.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE PARKED, THE CONTACT HEARD A CHIME AND THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH THE DOORS WERE CLOSED. THE CONTACT HAD TO REMOVE THE BULBS IN THE INSTRUMENT PANEL TO PREVENT THE LIGHT FROM ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER THE REPAIRS, THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

LAST JUNE THE AJAR LIGHT CAME ON AND I TOOK IT TO THE DEALER AND THEY HAD TO REPLACE THE SENSOR IN THE DOOR. SO ON MARCH 16TH THE LIGHT CAME BACK ON AND WAS DOING THE SAME THING SAY THAT IT WAS AJARED AND WHEN I COME TO A STOP THEN THE OTHER LIGHT WOULD COME ON SAYING SHIFT TO PARK AND MY DOORS ARE NOT LOCKED WHILE DRIVING AND I HAVE SMALL CHILDREN IN THE VECHICLE WITH ME. I CALLED THE DEALER TO LET THEM KNOW AND SINCE I WAS GOING OUT OF TOWN THE FOLLOWING WEEK I WILL BE OUT OF WARRENTY. THEY SAID I WOULD HAVE TO PAY FOR IT AND LEAVE IT AT THE DEALERSHIP FOR SOMEONE TO LOOK AT IT. IT HAS NOT EVEN BEEN A YEAR AND IT SHOULD NOT HAVE TO BE FIXED NOW, UNLESS THEY PUT A BAD PART IN IT. *TR

DRIVER SIDE DOOR AJAR SIGN IS ON WHEN DOOR IS SECURELY CLOSED. INSIDE LIGHTS STAY ON. *TR

DOOR AJAR WARNING STAYS ON FOR DRIVERS DOOR. BEGIN AS INTERMITTENT PROBLEM RESOLVED BY OPENING AND CLOSING THE DOOR TILL THE DOOR SENSOR REGISTERED THE DOOR CLOSED. PROGRESSIVELY GOT WORSE AND 7 MONTHS LATER THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. INTERIOR LIGHTS REMAIN ON ALL THE TIME AND THE AUTO DOOR LOCKS DO NOT ENGAGE WHEN DRIVING. I TALKED TO MY LOCAL FORD DEALER WHO SAID IT JUST NEEDS OILED AND IT WILL FIX THE PROBLEM. WE HAVE OILED IT AND CLEANED IT WITH COMPRESSED AIR AND IT HAS DONE NOTHING. IF FORD CAN'T STAND BEHIND THIS KIND OF THING, I'LL BE BUYING A HYUNDAI OR A HONDA NEXT FOR A BETTER WARRANTY AND FOR A HIGHER QUALITY VEHICLE. *TR

THE DOOR SENSOR ON MY 2013 FORD FLEX CONTINUOUSLY SAYS THE DOOR IS "AJAR" EVEN THOUGH IT MAY NOT BE. THIS CAUSES ALL OF THE INTERIOR LIGHTS TO COME ON, AS WELL AS THE DOORS TO UNLOCK. THIS IS A HUGE SAFETY CONCERN AS I TRAVEL DAILY 80-90 MILES WITH TWO TODDLERS IN MY VEHICLE. SOMETIMES YOU CAN SHUT THE DOOR 4-5X AND THE DOOR AJAR SENSOR WILL GO OFF, BUT MOST OF THE TIME, YOU HAVE TO JUST DEAL WITH IT.. UNSAFE AND ALL. ALSO, THE DOOR AJAR SENSOR WHEN THE CAR IS OFF AND PARKED CAUSES THE ALARM ON THE VEHICLE TO GO OFF AT RANDOM TIMES...USUALLY ALL THROUGH THE MIDDLE OF THE NIGHT! THIS IS A DAILY OCCURRENCE THAT HAS BEEN HAPPENING FOR APPROXIMATELY 10 MONTHS. FORD WILL NOT COVER THIS AS THEY SAY MY VEHICLE IS OUT OF WARRANTY AND THE COST IS ESTIMATED $600 TO REPAIR. I SHOULD NOT HAVE TO PAY FOR SOMETHING OF THIS NATURE WHEN I AM NOT THE ONLY PERSON THIS PARTICULAR PROBLEM. IF YOU DO A SIMPLE INTERNET SEARCH, EVERYONE HAS THIS ISSUE WITH THEIR FORD DOOR AJAR SENSOR, NOT JUST ON THE FLEX! THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND SOMETHING SHOULD BE DONE ABOUT THIS ON FORD'S PART. CALLING FORD'S CUSTOMER RELATION DEPARTMENT WAS A WASTE OF BREATH. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN DRASTIC REDUCTION IN SPEED. UPON MAKING A LEFT OR RIGHT TURN, THE VEHICLE SEEMED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS, BUT THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.... .UPDATED 08/18/15 *BF UPDATED 08/26/15. *JB

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT REPORTED THAT THE LIGHTS WOULD REMAIN ILLUMINATED EVEN AFTER ALL DOORS WERE CHECKED AND WHEN THE VEHICLE WAS IN MOTION. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.

DOOR AJAR SENSOR ,LIGHTS STAY ON, DOORS WONT LOCK. *TR

2013 FORD FLEX DOOR AJAR LIGHT ILLUMINATES AND CHIMES PREVENTING DRIVER FROM LOCKING DOORS AS THE ALERT UNLOCKS ALL DOORS WHILE VEHICLE IS IN MOTION AND TURNS THE INTERIOR LIGHTS ON. ISSUE OCCURS INTERMITTENTLY AND FORD REPS, WHILE ACKNOWLEDGING THE ISSUE AS COMMON IN THE FORD EDGE AND FORD FLEX REFUSE TO CHANGE THE FAULTY DOOR SENSOR SWITCH OPTING TO CHARGE CUSTOMERS $600+ TO REMOVE AND REPLACE THE FLAWED DESIGN. CURRENTLY THE SENSOR ALERTS US 10 TO 15 TIMES DURING A 30 MINUTE RIDE. *TR

BLUETOOTH CONNECTION FAILURE, NAVIGATION FAILURE, CLOCK FAILURE, ON BOARD COMPUTER FAILURE. *TR

I OWN A 2013 FORD FLEX SEL. THE DOOR AJAR LIGHT COMES ON WHEN ALL DOORS ARE CLOSED COMPLETELY. THIS IS A SAFETY ISSUE BECAUSE THE DOORS DO NOT LOCK WHILE DRIVING. THE LIGHTS DON'T SHUT OFF AND THE CAR TELLS ME TO SHIFT IN TO PARK. ON THE PERSONAL SIDE THE LIGHTS STAY ON WHILE PARKED AND THE BELL RINGS AS IF THE DOOR IS AJAR. I CAN NOT UTILIZE THE REMOTE START. I WOULD AGREE IT'S NORMAL WEAR AND TEAR IF IT WAS ONLY MY CAR. I HAVE SEARCH ONLINE AND IT SEEMS TO BE A FORD PROBLEM. *TR

FORD HAS A FAULTY PART BUILT INTO THE FORD FLEX. THE DOOR AJAR SWITCH IS FAULTY ON MOST FORD FLEX AND EDGE. WHILE THE DOOR IS COMPLETELY SHUT, THE DOOR AJAR LIGHT STAYS ON RESULTING IN THE DOORS NOT LOCKING. EVEN IF YOU PRESS THE AUTOMATIC LOCK THEY SIMPLY UNLOCK. FORD IS NOT WILLING TO ADDRESS THE ISSUE OR FIX THE ISSUE. THE WAY THE FAULTY PART IS BUILT INTO THE LOCK MECHANISM REQUIRES THE OWNER TO REPLACE THE ENTIRE LOCK MECHANISM. THIS PART COST $230.00 AND DUE TO THE NUMBER OF ISSUES IS NOT AVAILABLE ON THE MARKET CURRENTLY. AS A RESULT OF THE SAFETY ISSUE, WE WERE REQUIRED TO FORCE THE SWITCH TO GROUND ITSELF OUT, MEANING WE GROUNDED OUT THE WIRES LINKED TO THE DOOR AJAR LIGHT SO THE LIGHT IS NO LONGER ON AND THE DOORS WERE LOCKED. THE ISSUE SHOULD NOT BE OCCURRING ON NEW VEHICLES LIKE I HAVE. I WOULD LIKE THE NTSB TO INVESTIGATE THE ISSUE AND REQUIRE FORD TO FIX ALL VEHICLES AFFECTED. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN MOTION, THE DOOR AJAR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE DOOR LATCH SENSOR NEEDED TO BE REPLACED. THE REPAIRS WERE NOT MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

DOOR AJAR WARNING LIGHTS WHEN DOOR IS SECURELY CLOSED. THIS IS A KNOW ISSUE WITH SEVERAL FORD SERVICE BULLETINS ISSUED. THERE ARE DEFINITE SAFETY CONCERNS AS THE FOLLOWING ALSO OCCURS: DOME LIGHT STAYS ON WHILE DRIVING MAKING IT DIFFICULT TO SEE INTERIOR LIGHTS STAY ON WHEN LEAVING VEHICLE ALLOWING EASY VIEWING OF INTERIOR AND POSSIBLE BATTERY DRAINAGE ALL DOORS WILL NOT LOCK (UNACCEPTABLE) THIS IS A MAJOR SAFETY CONCERN THE FALSE WARNING KEEPS DRIVER FROM KNOWING IF THERE IS IN FACT A TRUE DOOR AJAR SITUATION FORD REFUSES TO FIX THIS UNDER WARRANTY SAYING THE DOOR LATCH (WHICH THE DOOR AJAR SWITCH IS AN INTEGRAL PART) IS A "WEAR AND TEAR" PART AND THEREFORE NOT COVER BY WARRANTY. THIS IS AN ISSUE ON MANY FORD VEHICLES INCLUDING FLEX, EDGE, EXPLORER AND TAURUS. *TR

PROBLEMS STARTED WITH THE FRONT PASSENGER DOOR SAYING THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WAS EVERY NOW AND THEN UNTIL A MONTH PASSED. THEN, IT JUST SAYS THAT IT IS OPEN ALL THE TIME. NEXT, IT SPREAD TO THE DRIVER DOOR NOT LATCHING. IT LATCHES AND LOCKS, BUT THE COMPUTER SYSTEM CLAIMS BOTH DOORS ARE OPEN AND TELLS YOU TO SHIFT TO PARK. TO MAKE THINGS BETTER THE DRIVER WINDOW NOW ROLLS DOWN WHEN IT WANTS TO. EVERY NOW AND THEN THE TOUCH SCREEN FOR THE RADIO/ NAVIGATION CUTS IN AND OUT. *JS