DOOR AJAR SENSOR STARTED MALFUNCTIONING ON THE FRONT DRIVER DOOR ABOUT 8 MONTHS AGO AND CORRECTED ITSELF AT ABOUT THE SAME TIME THE FRONT PASSENGER DOOR AJAR SENSOR STARTED MALFUNCTIONING ABOUT 3 MONTHS AGO. NOW BOTH ARE MALFUNCTIONING CAUSING INTERIOR LIGHTS TO STAY ON AND CHIME TO TELL ME TO PUT VEHICLE IN PARK AT ANY TIME. THIS ALSO CAUSES THE DOORS TO AUTOMATICALLY STAY UNLOCKED WHILE VEHICLE IS IN MOTION (CLEARLY A SAFETY ISSUE). I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS AS SEEN HERE ONLINE BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.
2013 Ford Flex complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WINDSHIELD WIPERS WILL STAY ON INTERMITTENTLY EVEN THOUGH THE DIAL IS TURNED TO OFF. IT WILL HAPPEN SOMETIMES RIGHT WHEN I START THE VEHICLE, SOMETIMES THEY WILL ACTIVATE WHEN I USE A TURNSIGNAL OR JUST OUT OF THE BLUE. I CAN USUALLY GET THEM TO STOP BY TURNING THE DIAL ON AND OFF A FEW TIMES BUT LATELY THAT HASN'T WORKED. NOW THAT IT'S GETTING TO SUMMER I'VE HAD TO RESORT TO REMOVING THE FUSE TO MAKE THEM STOP. I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.
VEHICLE ACTS LIKE THE DRIVER'S SIDE DOOR IS AJAR EVEN WHEN THE DOOR IS CLOSED. IT DOES NOT MATTER HOW HARD THE DOOR IS SHUT. THIS CAUSES THE VEHICLE TO CHIME AS IF DOOR IS OPEN ANYTIME YOUR SPEED IS LESS THAN 5 MILES AN HOUR. IT ALSO POPS UP MESSAGES AND WARNINGS TO SHIFT TO PARK WHEN TRAVELING 5MPH OR LESS. THE VEHICLE IS EQUIPPED WITH TOUCH UNLOCK. THIS IS USELESS NOW BECAUSE THE VEHICLE THINKS THE DOOR IS OPENED. THIS IS NOT ONLY AN AGGRAVATION BUT A SAFETY ISSUE BECAUSE IT IS VERY DISTRACTING WHEN DRIVING IN CITY TRAFFIC. THIS HAPPENED TO THE VEHICLE WITH 60,000 MILES ON IT. THIS STARTED WHEN I STOPPED AT A STOP SIGN IN THE CITY. I TRIED TO OPEN AND RESHUT THE DOOR THINKING MAYBE I HAD NOT CLOSED IT HARD ENOUGH.
FRONT DRIVER DOOR LATCH SENSOR DEFECTIVE. THIS RESULTS IN THE FOLLOWING ISSUES: DOOR AJAR WARNING LIGHT ILLUMINATES; INTERIOR LIGHTS REMAIN ON, EVEN WHEN DRIVING; DOORS CANNOT BE LOCKED FROM INSIDE THE CAR IF KEYS AREN'T IN IGNITION (DUE TO FEATURE THAT IS DESIGNED TO PREVENT KEYS FROM BEING LOCKED IN THE CAR); ALARM GOES OFF AT RANDOM TIMES; BATTERY DRAINS BECAUSE INTERIOR LIGHTS STAY ON UNTIL BATTERY-SAVER ALGORITHM TURNS THEM OFF...ALTHOUGH AFTER MANY CYCLES, BATTERY IS DRAINED DOWN. THIS IS A SAFETY ISSUE BECAUSE: A) INTERIOR LIGHTS REMAINING ON MAKES IT DIFFICULT TO SEE AT NIGHT; PERSONAL SAFETY RISK SINCE DOORS CAN'T BE LOCKED; DEAD BATTERY RENDERS CAR INOPERABLE.
WE HAVE HAD BOTH REAR DOOR LATCHES FAIL. THE DOOR AJAR LIGHT REMAINS ON, AND THE INTERIOR LIGHTS WILL NOT TURN OFF. WE HAVE HAD BOTH REPLACED BY THE DEALER, AT A COST OF APPROX. $500 FOR EACH.
DOOR AJAR SENSORS. THE DASH BOARD CLUSTER INDICATES THAT CAR DOORS ARE OPEN ( AJAR ) WHEN THEY ARE NOT. THIS CAUSES INTERIOR LIGHTS TO STAY UNTIL THE CAR IS DRIVEN, ALARM TO SOUND AT NIGHT, WHICH AT TIMES DRAINS MY BATTERY. AUTO DOOR LOCKS DO NOT WORK. I REPORTED THIS ONCE BEFORE, HERE AND TO FORD CUSTOMER SERVICE, NOT SURE OF THE DATE, BUT IN 2015 NO RESPONSE!!
DOOR AJAR SENSOR ON PASSENGER DOOR WILL NOT RESET. EVEN WHEN THE DOOR IS CLOSED PROPERLY.
DRIVING THE VEHICLE ON CITY STREET, A MAINTENANCE INDICATOR LIT UP ON THE DASH AND THERE WAS NO POWER (ACCELERATION.) VEHICLE DID NOT SHUT OFF, BUT THE ACCELERATOR PEDAL WOULD NO LONGER OPERATE OR REV THE ENGINE. COASTED TO SIDE OF ROAD AND TURNED OFF. UPON RESTART VEHICLE OPERATED NORMALLY. TURNED AROUND TO HEAD HOME. PULLED OUT FROM SIDE STREET AND IT HAPPENED A SECOND TIME. THIS TIME WITH A CHECK ENGINE LIGHT AS WELL. HAD THERE BEEN TRAFFIC COMING A SEVERE ACCIDENT COULD HAVE OCCURRED. AGAIN, TURNING OFF AND RESTARTING RESOLVED (TEMPORARILY) THE ISSUE. IN THE NEXT 3 MILES TO GET HOME, IT OCCURRED 3 MORE TIMES. FORD DEALERSHIP DIAGNOSED IT TO BE A FAULTY THROTTLE BODY, PARTS ARE BACK ORDERED. FORD KNOWS THIS IS AN ISSUE AND HAS "COVERED" SOME MODELS, BUT STILL IGNORES THE DANGER.
FRONT AND REAR PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AS WELL AS IN MOTION BOTH IN CITY STREET AND HIGHWAY SITUATIONS.
FALSE DOOR AJAR INDICATOR. DOOR IS SECURELY CLOSED BUT SENSOR REGULARLY INDICATES IT IS AJAR. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND WHEN IT IS MOVING.
BOTH PASSENGER DOOR AJAR SENSORS ARE MALFUNCTIONING KEEPING THE INTERIOR LIGHTS ON WHICH IS DRAINING BATTERY. LIGHTS WILL NOT GO OFF UNTIL A CERTAIN SPEED IS REACHED WHILE DRIVING.(CLEARLY A SAFETY ISSUE!!!) ALSO ALARM KEEPS GOING OFF RANDOMLY AND THE FREQUENCY IS INCREASING.
TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A RECALL FOR THE 2013 MODEL VEHICLES UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON. FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS. AND NOW THE SEATBELT LATCH DOESNT WORK PROPERLY
START DATE IS A BEST GUESS. I ORIGINAL REPORTED THIS PROBLEM WHEN MY FRONT PASSENGER DOOR BEGAN GIVING FALSE DOOR AJAR WARNINGS. NOW IT IS ALL DOORS AND OCCURS MORE FREQUENTLY SETTING OFF CAR ALARM, INTERIOR LIGHTS THAT WON'T GO OUT, ETC ETC.
DRIVER AND FRONT PASSENGER DOOR AJAR WARNINGS ACTIVATE WHEN DOORS ARE COMPLETELY CLOSED, RESULTING IN PROBLEMS WITH AUTO DOOR LOCK FEATURE, INTERIOR LIGHTS REMAINING ON, RANDOM CAR ALARM ACTIVATION, SPURIOUS EMERGENCY FLASHER ACTIVATION, AND KEYLESS ENTRY PANEL LIGHTS REMAINING ILLUMINATED. ALSO, "SHIFT TO PARK" WARNING ACTIVATES WHEN VEHICLE IS IN OPERATION.
FUEL LEAKS WHEN FUEL TANK IS FILLED. STRONG SMELL OF FUEL REMAINS DAYS AFTER FILLING TANK. FUEL LEAKS ONTO GARAGE FLOOR
REAR PASSENGER DOOR LATCH SENSOR IS FAILING. INTERIOR LIGHTS WILL NOT SHUT OFF AFTER DOOR IS CLOSED.
TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH, THE STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOFTWARE AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
2013 FORD FLEX RIGHT REAR DOOR SHOWS "AJAR" WHEN DOOR IS FIRMLY CLOSED. APPEARS TO BE A SENSOR THAT HAS FAILED TO RECOGNIZE THE DOOR IS CLOSED. THIS STOPS THE DOORS FROM LOCKING / ALARM FROM WORKING PROPERLY / INTERIOR AND PUDDLE LIGHTS FROM WORKING PROPERLY. SHOULD BE CONSIDERED A SAFETY ISSUE.
WHEN MY CAR WAS UNDER WARRANTY DRIVER DOOR WOULD SAY DOOR AJAR AND ALL LOCKS WOULD OPEN WHEN THE DOOR WAS CLOSED - THEY FIXED HAD TO FIX DOOR SENSOR NOW MY OTHER DOORS ARE DOING THE SAME AND WE ARE OUT OF WARRANTY - THIS IS A SAFETY ISSUE WHEN DRIVING AT NIGHT AND YOUR DOOR LOCKS OPEN AT A STOP LIGHT ANYONE CAN CARJACK OR JUMP IN YOUR CAR, WILL NOT LET ME KIDS USE MY CAR - THE CAR DEALERSHIP TOLD ME THEY HAVE SO MANY FLEX REPAIRS OF THIS SAME ISSUE.
DOOR LATCHES ARE FAILING ON BOTH DRIVER AND PASSENGER SIDE SIMILAR TO AN EXISTING FORD EDGE RECALL. DOORS DO NOT LOCK WHILE DRIVING AND REAR DOORS CAN BE OPENED FROM THE INSIDE WHILE IN MOTION.
DOOR ALARM GOING OFF WHEN DOOR IS LOCKED. INTERMITTENT ELECTRICAL PROBLEMS WITH INSTRUMENT PANEL FLASHING WARNING LIGHTS FOR OTHER SYSTEMS.
REAR RIGHT SIDE DOOR LATCH AJAR SENSOR MALFUNCTIONING. READS "DOOR AJAR" WITH DOOR CLOSED. INTERIOR DOME LIGHTS STAY ON. HARD TO DRIVE AT NIGHT WITH INTERIOR DOME LIGHTS ON. DOOR LATCH HAS BEEN REPLACED ONCE BEFORE BY FORD DEALER. PROBLEM HAS RETURNED.
DOOR SENSOR WORKING INTERMITTENTLY ON PASSENGER SIDE. ESPECIALLY WHEN COLD OUTSIDE, PASSENGER DOOR IS CLOSED BUT CAR THINKS IT IS OPEN, WILL NOT ALLOW AUTOMATICALLY LOCKING OF DOORS, WHICH REPRESENTS A SAFETY HAZARD. DOORS CAN BE LOCKED MANUALLY BUT ALL DOORS REMAIN UNLOCKED OR SPRING UNLOCKED WHEN "DOOR LOCK" SWITCH IS PRESSED.
PASSENGER SIDE DOOR IS TELLING VEHICLE THAT IS NOT SHUTTING , LIGHTS STAY ON DOOR WILL NOT LOCK, THIS HAS GOTTEN WORSE OVER THE LAST MONTH SOMETIMES HAVE TO OPEN AND SHUT UP,TO 15 TIMES TO GET LIGHT TO GO OUT. VEHICLE IS GARAGED KEPT SO THIS IS NOT A HOT OR COLD, RAINING ISSUES HAPPENS IN ALL CLIMATES.
THE DOOR AJAR LIGHT COMES ON FOR THE DRIVER'S DOOR EVEN WHEN THE DOOR IS SHUT. ALL TIMES OF DAY, ALL WEATHER. WILL TURN ON WHILE CAR IS IN MOTION. WILL PREVENT ELECTRIC START FROM WORKING, WILL PREVENT DOORS FROM LOCKING AUTOMATICALLY, WILL CAUSE INTERIOR LIGHTS TO STAY ON. WE HAVE FOUND HUNDREDS OF POSTS ABOUT THE SAME PROBLEM. THIS PROBLEM WAS ALREADY NOTED ON OTHER FORD MODELS AND A RECALL WAS ISSUED. THE SAME PROBLEM IS ON THIS CAR. THERE IS A PLASTIC LATCH IN THE DOOR WHICH IS ENABLED WHEN THE DOOR IS SHUT BUT BECAUSE THE TOLERANCES ARE OFF ON THE RECEIVING LATCH THE SYSTEM BELIEVES THE DOOR IS OPEN EVEN WHEN IT IS PROPERLY CLOSED. THE DEALERSHIP IS WILLING TO FIX THE PROBLEM... FOR $500. THIS IS A KNOWN PROBLEM ON OTHER FORD MODELS USING THE SAME PARTS. THE RECALL SHOULD INCLUDE ALL CARS WITH THIS SYSTEM.
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING WOULD SPORADICALLY ILLUMINATE EVEN WITH NO DRIVER OR PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THE VEHICLE HAD DIFFICULTY LOCKING WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MANUFACTURER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 04/20/16*LJ CONSUMER ALSO STATED REAR LIGHT POWER LOCKS AS WELL UPDATED 6/6/18*JB
THE DRIVER SIDE DOOR WILL NOT REGISTER AS BEING CLOSED WHEN IT IS ACTUALLY CLOSED.
PASSENGER DOOR SENSOR IS TELLING THE INSTRUMENT PANEL THAT THE DOOR IS OPEN WHEN IT IS SHUT. IT WILL NOT AUTOMATICALLY LOCK OR ALLOW ME TO LOCK THE DOOR WHEN CAR IS IN MOTION (IT POPS BACK UP). WHEN MOTOR IS TURNED OFF THE INTERIOR LIGHTS STAY ON FOR A LONG TIME INDICATING THAT THE DOOR IS NOT SHUT. THE FREQUENCY OF THIS PROBLEM HAS WORSENED OVER THE PAST FEW MONTHS.
DRIVER SIDE DOOR LATCH MALFUNCTIONING CAUSING "DRIVER DOOR AJAR" WARNING, INTERIOR LIGHTS TO REMAIN ON FOR EXTENDED PERIOD, AND AFTERMARKET ALARM TO SOUND. BEGAN AT 36,347MILES ON 1/20/16 TO PRESENT.
THE DRIVER SIDE DOOR DOES NOT LOCK. THE MECHANISM THAT RECOGNIZES THAT THE DRIVER SIDE DOOR IS CLOSED DOESN'T WORK. WHEN THE CAR IS TURNED ON AND SUBSEQUENTLY WHEN THE VEHICLE COMES TO A STOP OR VERY SLOW SPEED (LIKE A STOP SIGN OR LIGHT) THE ALARM SOUNDS AGAIN (A PINGING SOUND WITH A VISUAL ALERT THAT THE DOOR IS OPEN WITH AN MESSAGE TO SHIFT TO PARK). HOWEVER, NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT, THE ALARM DOESN'T GO OFF. THIS MEANS THAT DOORS DO NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT INTO GEAR. WHEN THE VEHICLE ATTEMPTS TO AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS PUT INTO GEAR, THE LOCK IMMEDIATELY SNAPS BACK UP BECAUSE OF THE DOOR WARNING. EVEN MANUALLY LOCKING THE DOOR DOESN'T WORK BECAUSE OF THE ALARM. THIS IS A SAFETY CONCERN BOTH WHEN DRIVING BUT ALSO WHEN STATIONARY. I WANT TO BE ABLE TO LOCK MY CAR DOORS IN THE EVENT THERE ARE SAFETY CONCERNS NEARBY SO THAT NO ONE CAN GET INTO THE CAR WHILE WE ARE IN A PARKING LOT OR AT A LIGHT.
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS A LOSS OF POWER STEERING AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRIC POWER STEERING CODE WAS RESET HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
MY PASSENGER DOOR LIGHT COMES ON WHEN THE DOOR CLOSED. CAUSING MY INTERIOR LIGHTS TO STAY ON & KEEPS MY DOORS FROM LOCKING. THIS HAPPENS AT DIFFERENT TIMES AT FIRST IT WAS WHEN I FIRST START THE CAR NOW ITS COMING ON WHEN DRIVING DOWN THE ROAD. NOW WE ARE QUESTIONING THE SAFETY OF MY PASSANGER WHEN I'M DRIVING DOWN THE ROAD. THIS IS ALSO A ISSUE WHEN WE GET OUT OF THE CAR SINCE IT CAUSES MY INTERIOR LIGHTS TO STAY ON UNNECESSARILY FOR A LENGTH OF TIME.
FIRST FRONT DOOR PASSENGER SIDE DOOR HAD ISSUES WITH DOOR SENSOR STAYING ON, EVEN WHEN DOOR IS SHUT. HAD REPAIRED AT MY EXPENSE... NOW BOTH REAR DOORS SENSORS ARE MALFUNCTIONING. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO LOCK. THIS SEEMS LIKE A KNOWN ISSUE, SOMETHING FORD SHOULD TAKE CARE OF.
ON MY 2ND DOOR SENSOR AND NEED A 3RD..DOES NOT ALLOW INTERIOR LIGHTS TO GO OFF AND DOORS WILL NOT LOCK...EVERY TIME SLOW DOWN IT PINGS... ALSO ALARM KEEPS COMING ON.
FOR A VERY LONG TIME, THE LIGHT INDICATING THE PASSENGER FRONT DOOR IS OPEN HAS BEEN COMING ON, EVEN THOUGH THE DOOR IS FIRMLY SHUT. THIS CAUSES A SAFETY HAZARD BECAUSE IT KEEPS THE INSIDE LIGHTS ON IN THE CAR, MAKING IT DIFFICULT TO SEE AT NIGHT. IN ADDITION, THE CAR DOORS WILL NOT STAY LOCKED (I'M ASSUMING BECAUSE IT THINKS THE DOOR IS OPEN?), WHICH WORRIES ME WITH TEENAGE GIRLS DRIVING AT NIGHT. WHEN I TALKED TO SOMEONE AT THE FORD DEALERSHIP, HE SAID THIS HAS BEEN A COMMON COMPLAINT (CERTAINLY HELD UP BY ONLINE COMPLAINTS) THAT THIS HAS BEEN A FAULT WITH THE CAR.
ON DECEMBER 31, 2015, I EXPERIENCED A POWER STEERING ASSIST FAILURE. THIS WARNING APPEARED IN THE DASH DISPLAY. I HAD NO POWER STEERING IN THE CAR. I WAS TRYING TO PULL OUT OF A PARKING SPACE. THE PROBLEM CONTINUED WHEN DRIVING. TURNING OFF AND RESTARTING THE CAR HAD NO EFFECT IN CLEARING THE FAILURE. ALSO HAD AN ADVANCE TRAC WARNING APPEAR ON THE DASH AND THE TURN SIGNALS WOULD ONLY OPERATE IF HELD MANUALLY IN POSITION. I KNOW THERE WAS A RECALL (FORD RECALL NUMBER 15S18) ISSUED WHICH COVERS THIS PROBLEM IN FORD FLEX VEHICLES BUILT BEFORE MINE. MY FLEX WAS BUILT 9/25/2012. THE DEALER CORRECTED THE PROBLEM BY REPLACING PSCM. HOWEVER, SINCE THE MILEAGE PUT THE CAR JUST OUT OF WARRANTY, I HAD TO PAY FOR THE REPAIRS. IT APPEARS THAT THE STEERING PROBLEM CONTINUED ON CARS BUILT AFTER FEB. 2012 WHICH WAS THE BUILD DATE SPECIFIED IN THE ABOVE RECALL. I WOULD LIKE THE BUILD DATE FOR COVERED REPAIRS TO BE EXTENDED AND COMMUNICATED TO FORD MOTOR COMPANY. I AM UNABLE TO UPLOAD THE DOCUMENTATION AT THIS TIME.
TAKATA RECALL ,DOOR LATCH ON DRIVER DOOR IS FAILING, DOOR AJAR COMES ON THE DASH AND KEEPS THE DOME LIGHTS ON, ISSUE WILL OCCUR BEFORE AND AFTER THE VEHICLE STARTS MOVING.
WE HAVE A 2013 FORD FLEX LIMITED AND WE BOUGHT IT USED WITH 50000 MILES AND WHEN WE BOUGHT IT THE DOOR SENSOR WAS BAD THE DEALER SHIP SAID THEY WOULD FIX IT 7 MONTHS OF FIGHTING THEM AND THEN THEY DECIDED TO FIX IT SO HERE I AM SITING IN THE DEALER SHIP READY TO PICK UP MY CAR AND NOW THEY TELL ME ANOTHER DOOR SENSOR IS BAD THIS IS DANGEROUS DO TO THE LIGHT STAYING ON AT NIGHT THIS NEEDS TO BE RECALLED BY FORD AND FIXED RIGHT.
INTERIOR LIGHTING HAS NO MANUAL OFF SWITCH AND REMAINS ON DURING DRIVING DUE TO INCORRECLTY REPORTED "DOOR AJAR"
ON THE EVENING OF 12/18/15 (10:00PM), AFTER STARTING UP THE CAR, NONE OF THE CONTROLS LOCATED ON THE STEERING WHEEL AND STEERING WHEEL COLUMN WOULD OPERATE. I HAD NO TURN SIGNALS AND NO WIPERS AND NO CRUISE CONTROL. A MINOR INCONVENIENCE WAS THAT I COULD NOT OPERATE ANY SYSTEMS NOR THE RADIO FROM THE STEERING WHEEL. AFTER TURNING OFF THE VEHICLE AT HOME THE CAR ACTED AS THOUGH THE KEY WAS STILL IN THE IGNITION EVEN THOUGH IT HAD BEEN REMOVED AND THE HEADLIGHTS WOULD NOT TURN OFF. I HAD TO DISCONNECT THE BATTERY TO KILL THE HEADLIGHTS. WHEN I RECONNECTED THE BATTERY THE FOLLOWING MORNING ALL SYSTEMS WERE WORKING AGAIN.
THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED CAUSING THE INTERIOR LIGHTS TO TURN ON. AT NIGHT THIS IS A PROBLEM. THE ALARM GOES OFF AT RANDOM TIMES DURING THE DAY & NIGHT. THIS HAS BEEN GOING ON FOR OVER A MONTH AS OF 12/18/15.
DRIVER'S DOOR LATCH AJAR SENSOR MALFUNCTIONING. READS "DOOR AJAR" WITH DOOR CLOSED, HAVE TO REPEATEDLY OPEN AND CLOSE DOOR TO GET THE SENSOR TO READ CORRECTLY, AND IT STILL DOESN'T WORK RIGHT. ANTI-THEFT ALARM WILL RANDOMLY ENGAGE BECAUSE THE SENSOR IS TELLING IT THE DOOR IS OPENED AFTER BEING LOCKED.
DOOR LATCH ASSEMBLY AND SENSOR. I HAVE REPLACE 2 ALREADY WITHIN 1 YR AND NOW NEEDING TO REPLACE ANOTHER ONE. THIS IS RIDICULOUS. I AM OUT OF WARRANTY BECAUSE OF MY MILES NOT BECAUSE OF THE YEAR OF THE VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER, DRIVER, AND LIFTGATE DOOR SENSORS WERE CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT THE DOORS WERE CONSTANTLY UNLOCKED DUE TO THE FAILURE. IN ADDITION, THE WINDSHIELD WIPERS WERE CONSTANTLY ACTIVATED DESPITE THE WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
FORD FLEX 2013 DOOR AJAR LIGHT REMAINS ILLUMINATED AFTER DOORS ARE SHUT. AFTER SEVERAL ATTEMPTS AT CLOSING DOOR TIGHTLY AND DOOR APPEARS FIRMLY SHUT, THE LIGHT STILL INDICATES OPEN. ALSO, DOORS DO NOT AUTO LOCK WHEN CAR IS PARKED FOR SOME TIME AND DOORS DO NOT AUTO LOCK WHILE DRIVING. VERY DANGEROUS SAFETY ISSUE WITH CHILDREN TRAVELING WITH ME EVERYDAY IN THE BACK SEATS. I HATE TO THINK WHAT MIGHT HAPPEN IF I HAVE AN ACCIDENT AND THE AIR BAGS DON'T DEPLOY BECAUSE THE SENSORS INDICATE THE DOOR IS OPEN. MY CAR HAS 28,000 MILES ' WELL UNDER THE FACTORY WARRANTY OF 36,000 BUT FORD WILL NOT COVER THE REPLACE PART BECAUSE I AM SECOND OWNER WITH THE CAR HAVING PASTED IT'S 3YR MARKER. THIS IS A WELL KNOWN ISSUE FOR FORD AND SHOULD BE HANDLED AS A SAFETY RECALL.
POWER ASSIST HAD INTERMITTENT FAILURE. I COULD RESET BY TURNING VEHICLE OFF AND RESTARTING. THIS HAPPENED BOTHE DRIVING AND SOMETIMES UPON STARTUP.TOOK TO DEALER, THEY REFRESHED STEERING ASSIST COMPUTER. POWER ASSIST FINALLY FAILED COMPLETELY. RESEARCHED ON WEB AND FOUND FORD HAD RECALL OF 2013 FLEX STEERING. HOWEVER MY VEHICLE FELL OUTSIDE BUILD DATE STATED IN RECALL. IT IS OBVIOUS TO ME THAT THE PROBLEM OCCURRING AS STATED IN RECALL WAS NOT FIXED IN LATER BUILT VEHICLES. SHOULD THE RECALL BE EXPANDED? I BELIEVE SO. THIS FAILURE SHOULD NOT OCCUR THIS EARLY IN THE VEHICLES LIFE AND IT IS A SAFETY HAZARD AS IT FAILS WHEN DRIVING. DATE BELOW IS THE LAST FAILURE WHICH THE DEALER WANTS $500.00 TO REPAIR
FRONT PASSENGER DOOR AJAR SENSOR MALFUNCTIONING WHILE DRIVING
THE CAR STARTED SMOKING FROM THE ENGINE COMPARTMENT WHICH THE BATTERY WAS LEAKING ACID FROM THE TERMINAL. THIS HAPPENED WHILE IN MOTION AND STATIONARY. THE DEALERSHIP SAID IT WAS NOT COVERED UNDER EXTENDED WARRANTY WHICH I THOUGHT I WAS GIVEN BUMPER TO BUMPER WARRANTY. PASSENGER DOOR SENSOR MAY BE THE CAUSE. FROM NO CLEAR CONNECTION.
THE DOOR AJAR SENSOR COMES ON WHEN YOU GET IN AND CLOSE THE DOOR.WHILE DRIVING THE SHIFT TO PARK WARNING SENSOR COMES ON WHEN YOU STOP OR YIELD.THIS HAPPENS OVER AND OVER WHILE DRIVING. IT'S SENSING DOOR AJAR THEREFORE LEAVES ALL DONE LIGHTS ON.IF YOU SLAM DOOR REALLY HARD SOMETIMES LIGHTS WILL GO OFF BUT YOU HAVE TO SIT AND WATCH TO MAKE SURE.AT NIGHT IT'S IMPOSSIBLE TO DRIVE.VERY UNSAFE.SOMETIMES I HAVE TO DISCONNECT BATTERY IN FEAR OF IT DYING AND THEN BE LEFT STRANDED.THEY SAID IT'S THE DOOR HINGE AND PARTS ARE NOT AVAILABLE FOR 20 MORE DAYS, I CAN'T IMAGINE DEALING WITH THIS FOR THAT LONG FOR SURE I'M GONNA NEED A NEW BATTERY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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