2009 Ford Flex complaints

ENGINE STALL AT SPEED. MERGING ON TO FREEWAY AT 50+ MPH, ENGINE CUT OFF, NO POWER. ASSIST BRAKES AND STEERING DISABLED. SAFETY ISSUE. WAS NOT ABLE TO RESTART VEHICLE IMMEDIATELY. WAITED 10 MINUTES AND CAR WAS ABLE TO RESTART. CAR WAS TOWED TO DEALERSHIP FOR DIAGNOSIS. *TR

THERE IS NOT A FUEL FILTER ON MY FORD FLEX, WHY NOT? *TR

I HAVE A 2009 FORD FLEX WITH 41,000 MILES. THE REAR BRAKES COMPLETELY WORE OUT WITH OVER 50% LIFE LEFT ON THE FRONT. THIS IS IMPOSSIBLE UNLESS THERE WAS A PROBLEM WITH THE BRAKES HANGING UP WHEN SOLD. THE SERVICE CHARGE WAS $511.34. THE BRAKES WERE REPAIRED. FORTUNATELY THE FAILURE OF THE REAR BRAKES DID NOT RESULT IN ANY CONSEQUENTIAL DAMAGE. *TR

1. RECURRING BRAEK NOISE, BRAKES, ROTORS AND BRACKETS REPLACED REPEATEDLY. HAS HAPPENED 4 TIMES OVER 8 MONTHS. ABS SYSTEM ALSO REPLACED. 2. VEHICLE STOPPED IN THE MIDDLE OF THE ROAD WITHOUT PRESSING ON BRAKES - VEHICLE WAS STILL RUNNING AND WOULD NOT MOVE. EVENTUALLY (30 TO 90 SECONDS) THE VEHICLE WAS ABLE TO BE MOVED. DEALERSHIP KEPT VEHICLE TO TRY TO IDENTIFY ISSUE (APPARENTLY NOT FIRST FLEX THIS OCCURED WITH) AND RETURNED VEHICLE WITH NO REPAIRS OTHER THEN TO REPLACE THE ABS. THEY SAID THERE WAS NOT ISSUE AND IT WAS LIKELY A ONE TIME OCCURANCE. WHEN ASKED DEALERSHIP TO LOOK AT THE TRANSMISSION AND THE CHAIN IN THE T-CASING (WAS TOLD IF THE CHAIN SEIZED IT WOULD CREATE THE REACTION THAT HAPPENED) I WAS TOLD THEY WOULD NOT AS IT WAS TIMELY, EXPENSIVE AND UNWARRANTED. 3. THE ELECTRONICS ON THE VEHICLE TEND TO START/COME ON WHNEVER THEY CHOOSE WITH NOT ASSISTANCE. THE ENTERTAINMENT SYSTEM/ELECTRONICS HAS BEEN MALFUNCTIONING REPEATEDLY SINCE THE NEXT TO LAST VISIT TO THE DEALERSHIP WHEN THE ABS WAS REPLACED IN AUGUST. *TR

ENGINE DIES WHILE IDLING AT A STOP WHILE FACING FORWARD ON AN UPHILL GRADE. VEHICLE WAS TAKEN TO DEALER LAST YEAR WHO PERFORMED A COMPUTER CHECK AND FOUND NO PROBLEM. HOWEVER, THE PROBLEM OCCASIONALLY PERSISTS AND COULD, IN MY OPINION, PRESENT A SAFETY ISSUE. *TR

09 FORD FLEX. COMING UP ON A TURN AND MY CAR SHUTS OFF. I ROLLED TO THE CORNER PUT IT IN PARK AND RESTARTED THE CAR. THIS IS THE SECOND TIME SINCE I'VE HAD THE THIS CAR THAT IT SHUT OFF. THANK GOODNESS NO ONE IS HURT. MY CAR IS AT THE DEALERSHIP AS I TYPE. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN SOMETHING BROKE OFF OF THE VEHICLE UNDER THE RIGHT REAR WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE REAR SUB FRAME WAS BROKEN AND WILL BE REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WOULD BE REPAIRED PER THE WARRANTY. THE FAILURE MILEAGE WAS 24,000. UPDATED 02/11/11 *BF THE TIE ROD WAS ALSO REPLACED. UPDATED 05/06/11

GENERALLY OCCURS WHEN RESTARTING CAR ABOUT 15 -30 MINUTES AFTER DRIVING FOR AT LEAST 20 MINS WITH AC ON HIGH. ENGINE WILL REV UP AND DOWN ON RESTART, AND RPM AND SPEEDOMETER NEEDLES SWEEP BACK AND FORTH (READING OVER 100 MPH ON OCCASION) FOR ABOUT 10 SECONDS WHILE CAR IS STILL IN PARK. CAR DOES NOT MOVE, THOUGH DID NOTICE ODOMETER SKIP UP ONCE. REVVING AND NEEDLE SWEEPING EITHER STOP ON OWN, OR WHEN PUT INTO REVERSE WITH FOOT ON BRAKE. DEALERSHIP FOUND NO ERRORS ON CAR COMPUTER, AND WAS UNABLE TO DUPLICATE, BUT WAS SHOWN WHEN CAR WAS DROPPED OFF. DEALERSHIP WANTS TO USE FLIGHT RECORDER BUT FLIGHT RECORDER NEEDED TO BE FIXED/SENT BACK. BEEN TRYING TO GET ANSWER FOR OVER A MONTH NOW. *TR

BRAKE GRINDING AND SHUDDERS FROM FRONT DISC BRAKES AND SOMETIMES REAR DISK BRAKES. FORD HAS A LONG ONGOING PROBLEM WITH THE DISK BRAKES ON FORD FLEX'S. SEVERAL TSB'S HAVE BEEN ISSUED. HOWEVER IT SEEMS LIKE NO PARTS ARE BEING SENT TO DEALERSHIPS TO TAKE CARE OF THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT WAS ALSO REPLACED AT THE DEALERSHIP. THE BRAKES FAILED TO STOP THE VEHICLE EFFECTIVELY. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY STATED THAT THE VEHICLE WAS FINE. THE BATTERY WAS DEFECTIVE AND WAS REPLACED. THE TRANSMISSION EXCESSIVELY SHIFTED INTO GEAR WHEN DOWN SHIFTING, CAUSING THE VEHICLE TO JERK AND SHAKE. THE DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WHEN THEY INSPECTED THE VEHICLE. THE ENGINE MADE A POPPING NOISE WHEN HE ACCELERATED FROM A STOP. THE DOOR MOLDING AND WINDOW MOLDING SILLS BECAME WARPED. LASTLY, ONE OF THE TIRES (THE CONTACT COULD NOT RECALL WHICH ONE) BLEW AND THE SIDEWALL SEPARATED; HE REPLACED THE TIRE AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT ONCE THE VEHICLE LEFT THE MANUFACTURING PLANT, IT WAS THE DEALERSHIP RESPONSIBILITY AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 15,283. THE FAILURE MILEAGE WAS 7,526. THE BATTERY HAD TO REPLACED. UPDATED 12/30/10*JB

THE CHECK ENGINE LIGHT HAS COME ON 4 TIMES IN THE PAST YEAR. THE ERROR CODE RELATES TO THE CAPLESS FUEL SYSTEM. THE DEALER HAS RESET THE CODE AND REPLACED A FUELING TUBE. ON 7/24/10, ENGINE LIGHT LIT AND FIVE MINUTES LATER THE ENGINE CUT OUT WHILE DRIVING LESS THAN 20 MPH. CAR RESTARTED WITHOUT ISSUE. IT IS CURRENTLY BEING SERVICED. *TR

IN OCT. 2008 I BOUGHT A NEW 2009 FORD FLEX. SOON AFTER I STARTED GETTING LOUD GRINDING NOISES IN THE BRAKES. THE DEALER SAID THAT THERE WAS A SERVICE ORDER ON THIS COMPLAINT AND CHANGED THE BRAKE PADS (TWICE). SINCE THEN THE PROBLEM HAS COME BACK INTERMITTENTLY AND THIS WEEK I HAD MY FOOT BARELY ON THE BRAKE PEDDLE WHEN I STARTED TO ACCELERATE AND THE GRINDING NOISE CAME AND THE BRAKES LOCKED UP MOMENTARILY. I HAVE BEEN IN TOUCH WITH FORD AND THEY DON'T SEEM TO HAVE ANY KNOWLEDGE OF THIS PROBLEM, AND I FEEL THE LOCAL DEALER IS NOT PURSUING A SOLUTION. LAST TIME I WAS IN THE DEALERSHIP I ASKED IF FORD HAD ANY ANSWER AND THEY JUST SAID "WE HAVE CHANGED THE PADS TWICE". THE PROBLEM IS INTERMITTENT AND HARD TO PIN DOWN AS TO WHEN AND HOW OFTEN IT HAPPENS, BUT IS NOISY WHEN IT DOES AND ANNOYING. THE DEALER SAID "IT IS NOT A SAFETY ISSUE" I WONDER WHEN THEY LOCKED UP A COUPLE DAYS AGO. LAST INCIDENT IS BELOW. THANK YOU *TR

2009 FORD FLEX CABIN AREA FILLS UP WITH CARBON MONOXIDE AND CATALYTIC CONVERTER SMELL ON ACCELERATION SUCH AS PASSING GEAR, GETTING INTO TRAFFIC FROM AN ON RAMP, ETC. FORD'S REPAIR WAS REPLACING BAFFLES AT THE END OF THE EXHAUST SYSTEM THAT THEY SUSPECTED WERE REMAINING CLOSED ON SIGNIFICANT ACCELERATION. DEALERSHIP PERFORMED REPAIR BUT IT MADE NO DIFFERENCE. IF WINDOWS ARE NOT ROLLED DOWN TO ALLOW THE EXHAUST GASES TO EXHIBIIT THE CABIN AREA SLIGHT HEADACHE AND BURNING OF THE EYES ENSUES. THIS PROBLEM SEEMS TO OCCUR ON ABOUT 1 OUT OF 4 FORD FLEXS AND A SOLUTION HAS NOT BEEN ENGINEERED. THIS IS AN IMPORTANT SAFETY/HEALTH ISSUE THAT NEEDS TO BE ADDRESSED. *TR

I HAVE A 2009 FORD FLEX BUILT OCTOBER 2008 WHICH STALLED YESTERDAY. I WAS DRIVING ABOUT 10-20 MPH WHEN THE STALL OCCURED. RESTARTED THE CAR WITHOUT ANY PROBLEM. PROBLEM SEEMS TO BE RARE. FORTUNATELY TRAFFIC WAS LIGHT SO I WAS ABLE TO STEER THE CAR TO SAFETY. PLEASE NOTE THAT POWER STEERING WAS LOST DURING THE STALL. I WILL TAKE THE CAR TO GET A LOOK AT BY THE DEALER AND HOPE TO GET THIS FIXED.

I FEEL THERE IS A SAFETY DEFECT IN THE MODEL OF THE 2009 FORD FLEX WITH A DVD SYSTEM. WHEN THE MONITOR IS IN USE THERE'S AN OBSTRUCTION OF VIEW FOR THE DRIVER. IT IS QUITE DIFFICULT TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE MONITOR IS IN USE. I HAVE TRIED ADJUSTING THE DRIVER SEAT AND I CAN NOT FIND A POSITION WHERE THERE IS NOT AN OBSTRUCTION OF VIEW FOR THE DRIVER. *TR

1) DRIVING AT STEADY SPEED. 2) LET UP ON GAS PEDAL AND CAR DID NOT SLOW DOWN. OCCURRED TWICE IN THREE TIMES THAT VEHICLE WAS BORROWED FROM A FRIEND; ONE TIME WITH A WITNESS. 3) PULLED MY FOOT COMPLETELY OFF FLOOR AND APPLIED BRAKE; PROBLEM (IN MY OPINION) IS POOR PEDAL ORIENTATION WHICH LEADS ONE TO BELIEVE THAT GAS PEDAL IS NO LONGER PUSHED WHEN ONE JUST LETS UP ON PRESSURE ON GAS PEDAL, ALONG WITH TOO LITE OF PEDAL RETURN PRESSURE. HAVE BEEN TOLD FORD IS AWARE OF THIS BUT FEELS IT ONLY HAPPENS IF SOMEONE IS WEARING BIG AND HEAVY WORK BOOTS. MY INCIDENTS HAPPENED WITH RUNNING SHOES...AND I ONLY WEAR A SIZE 10. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT HE HAD A LEAKING VISTA ROOF AND THE DEALER DOES NOT KNOW HOW TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE REPAIR AND THE ROOF CONTINUED TO LEAK. THE FORD MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 8,000.

SEVERAL EVENTS HAVE OCCURRED WITH MY NEW 2009 FORD FLEX, PROBLEMS WITH POWER DOOR LOCKS; TRACK CONTROL ACTIVATED WHILE VEHICLE WAS DRIVEN SLOW COMING TO A STOP; STRONG BURNING ODOR IN MOTOR; SEAT BELT ALTER SOUNDED WHILE SEAT BELTS WERE IN USE; ALL THE LIGHT IN VEHICLE SHUT OFF WHILE VEHICLE WAS BEING DRIVING FOR APPROX. 10 SECONDS; WHEN GOING IN REVERSE BRAKES MADE NOISE IN THE FRONT AND REAR AREAS AND WHILE CAR WAS BEING DRIVING FORWARD; CAR WOULD AUTOMATICALLY SLOW DOWN WHILE BEING DRIVING; VEHICLE SHUT OFF WHILE BEING DRIVING; VEHICLE WAS TAKEN FOR SERVICE. ACCORDING TO THE CAR DEALER EVERYTHING WAS FIXED AFTER SEVERAL DAYS WHILE DRIVING THE VEHICLE WITH MY FAMILY AS I WAS COMING TO A SLOW STOP THE BACK BREAKS LOCKED CAUSING AN IMMEDIATE SHORT STOP AND A TERRIBLE SMELL OF BURNING RUBBER CAME FROM THE BACK TIRES. TOOK THE CAR BACK TO THE DEALER (02-25-09) THEY SAID THEY FOUND NO PROBLEMS, I INSISTED IN THEM RECHECKING THE VEHICLE AND AS OF TODAY (02-26-09) THEY STILL HAVE IT. WAITING FOR RESULTS BUT I AM EXTREMELY WORRIED BEING MY WIFE IS THE DRIVER OF THIS VEHICLE WITH OUR CHILDREN, GRANDCHILDREN AND OUR SONS BASEBALL TEAM MATES. *TR

I HAVE A FORD FLEX LIMITED 2009, THE TAILGATE CLOSES BY TOUCHING A BUTTON. WHEN CLOSING IT BEEPS. IF IT HITS SOMETHING IT IS SUPPOSE TO OPEN BACK UP. SIMILAR TO A GARAGE DOOR. MY 7 YEAR OLD CHILD DIDN'T REALIZE IT WAS CLOSING AND WAS STRUCK BY THE DOOR, PUSHING HER TO THE GROUND CAUSING A BUMP ON HER HEAD. MEANWHILE, THE TAILGATE NEVER STOPPED CLOSING. I STOOD UNDER IT WITH MY HANDS OVER MY HEAD PUSHED THE BUTTON TO SEE HOW MUCH PRESSURE IT TAKES TO ACTIVATE THE SAFETY. THE AMOUNT OF PRESSURE WAS AMAZING, IF MY 3 YEAR OLD HAD GOTTEN INBETWEEN THE TAILGATE CLOSING AND THE BUMPER IT WOULD OF DONE SOME MAJOR DAMAGE TO HIM. IT SHOULD HAVE A MORE SENSITIVE SAFETY MECHANISM. *TR

2009 FORD FLEX. SECOND ROW PASSENGER OUTBOARD SHOULDER SAFETY RESTRAINT INOPERABLE. NO SIGNIFICANT EVENT OCCURRED PRIOR TO THE INOP CONDITION. CHILD ENTERING SECOND ROW PULLED SEAT BELT FROM D-RING. BELT CAM OUT APPROXIMATELY 8 INCHES AND STOPPED. THE BELT WILL NOT RETRACT OR PAY OUT. THIS DOES NOT APPEAR TO BE AN ALR LOCKOUT ISSUE. *TR

MY WIFE WAS DRIVING OUR 2009 FORD FLEX IN A DRIVING RAINSTORM APPROXIMATELY 500 MILES FROM HOME AND THE CAR DIED TWICE. EACH TIME, SHE CALLED ROADSIDE ASSISTANCE AND A TOW TRUCK HAD TO COME OUT AND PICK HER UP. A LOCAL FORD DEALER LOOK AT THE CAR, BUT NATURALLY DID NOT FIND ANYTHING WRONG. SHE MADE IT BACK HOME AND I TOOK IT TO THE DEALER WE PURCHASED IT FROM (CRAIN FORD + LITTLE ROCK, ARKANSAS). THEY KEPT IT FOR A WEEK AND WE DROVE A RENTAL CAR AROUND. THEY NEVER DID FIND OUT WHAT WAS WRONG. NOW, TODAY, DECEMBER 11, 2009, MY CAR IS BACK IN THE SHOP FOR THE 2ND TIME FOR BRAKE GRINDING. THEY TELL ME ALSO THAT I HAVE TO PAY FOR A NEW TIE ROD...$500. I'M SICK OF FORD MOTORS!! *TR

I BOUGHT MY 2009 FORD FLEX IN JUNE 2009. THE FIRST TIME I NOTICED A PROBLEM WAS IN JULY 10, 2009. I WAS TRAVELING DOWN A RESIDENTIAL STREET AND WAS APPROACHING A STOP SIGN AND DOING APPX 28MPH WHEN THEY CAR ENGINE DIED. THE STEERING WHEEL TIGHTENED UP AND THE POWER BRAKES WENT OUT. I STOPPED THE CAR AS QUICKLY AS POSSIBLE, AND THEN STARTED THE CAR AGAIN. AFTER THAT IT RAN JUST FINE FOR A MONTH. THEN IN AUGUST 2009, I WAS YET AGAIN GOING DOWN A RESIDENTIAL STREET AND WAS APPROACHING THE STOP SIGN GOING APPX 28MPH AND THE ENGINE SHUT OFF AGAIN, THE STEERING WHEEL TIGHTENED UP AND THE POWER BRAKES WENT OUT. WE TOOK IT TO THE FORD DEALER, AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEN, IT DID THE SAME THING TO ME AGAIN ON MONDAY SEPTEMBER 28TH 2009, THIS WAS THE SECOND TIME TO BRING IT TO A FORD DEALER. THEY HOOKED THE TROUBLESHOOTER UP TO IT, AND IT DIDN'T THROW ANY CODES THAT ANYTHING WAS WRONG, SO THE DEALERSHIP REPLACED THE THROTTLE BODY ON THE CAR. SINCE THEN IT HASN'T STALLED YET... BUT IT WAS ONLY PUT ON LESS THAN A WEEK AGO. HOPEFULLY IT DOESN'T STALL ON ME FOR A 4TH TIME!!!! *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN MOTION; HOWEVER, HE WAS ABLE TO STOP THE VEHICLE AFTER RAPIDLY APPLYING PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO THE DEALER APPROXIMATELY 4 TIMES TO HAVE IT DIAGNOSED; HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER HAS ATTEMPTED TO DIAGNOSE THE FAILURE FOR TWO WEEKS. THE DEALER ALSO CONFIRMED THAT THEY WOULD NOT REPAIR THE VEHICLE ALTHOUGH THE WARRANTY IS VALID. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 126000.

2009 FORD FLEX. ENGINE DIES WHILE DRIVING WITHOUT ANY WARNING. THE PROBLEM IS INTERMITTENT BUT CERTAINLY PRESENT IN NUMEROUS 2009 FORD FLEX VEHICLES. FOLLOW THIS LINK: HTTP://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?F=3&T=711 THIS INCIDENT HAS HAPPENED TO ME TWICE. THE DEALER WAS SUPPOSED TO HAVE FIXED THE PROBLEM AFTER THE FIRST OCCURRENCE. *TR

2009 FORD FLEX. DRIVING THROUGH MY NEIGHBORHOOD WHEN I NOTICED LOSS OF POWER STEERING AND BRAKES. THE CAR HAD SIMPLY DIED WHILE DRIVING. WAS ABLE TO STOP IT ON THE SIDE OF THE STREET AND RESTART IT. CONTINUED ON WITHOUT ANOTHER OCCURRENCE. LEARNED THROUGH A WEB FORUM THAT THIS HAS OCCURRED TO APPROXIMATELY 8 OTHER OWNERS OF THIS VEHICLE. *TR

THIS IS A 2009 FLEX DEALER DEMO WITH 1450 MILES. IT HAS DIED TWICE WHILE DRIVING DURING A TEST DRIVE. THE FIRST OCCURRENCE WAS WHILE IN DRIVE, IN A PARKING LOT AT ABOUT 5 MPH. THE ENGINE, A/C, RADIO/ACCESSORY POWER, AND ALL LIGHTS SUDDENLY DIED. IT WAS AS IF THE KEY HAD BEEN TURNED TO "OFF", EXCEPT THAT THE RETAINED ACCESSORY POWER AND ALL DASH/WARNING LIGHTS WENT OUT AS WELL. THE CAR RE-STARTED EASILY ONCE PUT INTO NEUTRAL. THE SECOND OCCURRENCE WAS IN REVERSE, BACKING OUT OF A DRIVEWAY AT ABOUT 3 MPH. THIS TIME THE ENGINE SUDDENLY DIED, AND A/C TURNED OFF, BUT THE ACCESSORY POWER TO THE RADIO AND DASH /WARNING LIGHTS REMAINED ON, AND THE SECURITY LIGHT ON THE DASH WAS BLINKING SLOWLY. AGAIN, THE CAR RE-STARTED EASILY. BOTH TIMES THE POWER STEERING AND BRAKING WENT OUT AND THE CAR WAS MUCH MORE DIFFICULT TO CONTROL, AND SHIFTING GEARS, RE-STARTING IT, AND SHIFTING BACK TO DRIVE TOOK SEVERAL SECONDS. THIS COULD CAUSE A SERIOUS COLLISION IF IT HAPPENED WHILE PULLING INTO TRAFFIC. I HAVE HEARD OF AT LEAST 4 OTHER SIMILAR INCIDENTS, AND MOST OF THOSE WERE RESOLVED AT THE DEALERSHIP WITH A SIMPLE CHANGE TO THE COMPUTER CONTROL MODULE IN THE ENGINE. HOPEFULLY FORD WILL RECALL UNITS ALREADY SOLD TO MAKE THIS CHANGE BEFORE SOMEONE IS INJURED. *TR

IN A HEAD ON COLLISION WITH A PARKED VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH NONE OF THE AIR BAGS WERE SET OFF AND THE SEAT BELT DID NOT HOLD THE DRIVER BACK AND HE WAS THROWN INTO THE STEERING WHEEL BENDING THE STEERING WHEEL AND COLUMN. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM IN HIS VEHICLE MAKES A HIGH PITCHED NOISE WHEN CHANGING THE CONTROLS. THE DEALER REPLACED THE POWER AMPLIFIER, BUT THE FAILURE STILL PERSISTS. THE FAILURE OCCURRED INTERMITTENTLY AND COULD NOT BE DUPLICATED AT THE DEALER. THE FAILURE MILEAGE WAS 4,200 AND CURRENT MILEAGE WAS 9,000.

2009 FORD FLEX HOOD OUT OF ALIGNMENT, MIDDLE SEAT ARE ELECTRONIC AND WOULD FOLD DOWN. BUT WHEN TOOK TO DEALER THEY WORKED. HEADLINER IS HELD ON BY MAGNETS. THIS IS IN THE ONE THAT HAS THE SKY LIGHTS IN ALL THREE ROWS OF SEATS. FORD TOLD THE DEALER TO PUT VECRO TO HOLD IT UP. BY THE WAY THEY HAVE NOW HAD THE CAR TWO DAYS. PICK IT UP DROVE HOME STILL SNAP, TOOK IT BACK, THEY CALLED AND SAID VECRO DID NOT HOLD EITHER. SO NOW I HAVE A RENTAL CAR. THIS CAR WAS A DEMO WITH 5,000 MILES ON IT. MY WIFE AND I PUT 200 ON AND DISCOVERED THIS ISSUE. OTHER THAN THE HEAD LINER, THIS IS A VERY SWEET CA VERY ROOMY. LETS HOPE DEALERSHIP CAN FIX THE ISSUE. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE MAKING A RIGHT TURN IN AN INTERSECTION THE VEHICLE UNEXPECTEDLY STALLED AND THE ENGINE SHUT OFF. THE DRIVER WAS ABLE TO RESTART THE VEHICLE; HOWEVER, SURPRISED THAT A NEW VEHICLE EXPERIENCED A FAILURE. THERE WAS NO MENTION OF WARNING LIGHTS BEING ILLUMINATED. THE VIN IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 60.

WHILE ENTERING A 4 LANE DIVIDED HIGHWAY FROM THE DRIVEWAY OF A DRUGSTORE THE ELECTRONIC STABILITY CONTROL (ESC) INDICATOR LIGHT ON THE DASH OF MY 2009 FORD FLEX BEGAN FLASHING AND I COULD HEAR THE BUZZING OF THE ANTILOCK BRAKE SYSTEM (ABS). THE VEHICLE WAS TRAVELING LESS THAN 15 MILES AN HOUR AT THE TIME SO THERE WAS NO RISK OF THE VEHICLE GOING OUT OF CONTROL. THE APPLICATION OF THE BRAKES BY THE ESC/ABS PREVENTED THE VEHICLE FROM ACCELERATING WHICH I BELIEVE CREATED A SAFETY HAZARD WHILE TRYING TO PULL OUT INTO TRAFFIC ON THE HIGHWAY. NO CRASH OCCURRED BUT THERE IS SIGNIFICANT POTENTIAL FOR A CRASH. I DISABLED THE ESC VIA THE SWITCH ON THE DASHBOARD WHICH ALLOWED ME TO ACCELERATE BUT NOW I DID NOT HAVE THE SAFETY BENEFIT OF THE ESC. THIS OCCURRED ONCE YESTERDAY, THE CAR IS NEW,I HAVE OWNED THE CAR FOR 4 DAYS AND IT HAS ACCUMULATED LESS THAN 500 MILES. *TR