2009 Ford Flex complaints

TL* THE CONTACT OWNS A 2009 FORD FLEX EQUIPPED WITH MICHELIN MXV4 TIRES, SIZE: 235/60R18. THE CONTACT WAS DRIVING 50 MPH AND HEARD AN ABNORMAL POPPING SOUND FOLLOWED BY THE TIRE PRESSURE WARNING LIGHT ILLUMINATING. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD WHERE IT WAS DISCOVERED THAT THE TREAD ON THE REAR PASSENGER'S SIDE TIRE WAS SEPARATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 77,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE HAS HAD RADIATOR COOLING FAN(S) FAILURE(S) RESULTING IN LOSS OF POWER AND OVERHEATING. *TR

OUR 2009 FORD FLEX HAS SHUT OFF ON 4 OCCASIONS WHILE WE WERE DRIVING SINCE NOV. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). ON 3 OF THE 4 OCCASIONS WE WERE ON INTERSTATE HIGHWAYS (495 IN MA, 95 IN CT, 81 IN PA) WHICH WAS SCARY AND COULD HAVE BEEN DEADLY. ON 2 OF THE 4 SHUT DOWNS THE CAR WOULD NOT RESTART SO WE HAD TO BE TOWED. WE NOTICED THAT ONCE THE CAR WAS TAKEN OFF THE FLATBED, IT STARTED RIGHT UP. THAT TELLS ME THAT THE GAS MUST HAVE MOVED TO WHERE IT WAS NEEDED. ON EACH OCCURRENCE THE GAS GAUGE READ HALF A TANK OR JUST SLIGHTLY BELOW. THE CAR JUST SHUT OFF WHICH MADE IT DIFFICULT TO STEER. LUCKILY WE WERE ABLE TO COAST TO THE BREAKDOWN LANE AND WEREN'T IN SPEEDING, HEAVY TRAFFIC. ON 12/21/13 THE DEALERSHIP REPLACED THE THROTTLE BODY. ON 12/28/13 THE CAR SHUT DOWN AGAIN AND WAS TOWED TO THE DEALERSHIP. THE FUEL SENDER CONCERN WAS VERIFIED, FUEL LEVEL WAS INACCURATE, THE LEFT HAND FUEL SENDER WAS ERRATIC. THEY REMOVED THE FUEL TANK, REPLACED THE LEFT FUEL SENDER. ON 4/15/14 THE CAR SHUT DOWN AGAIN. THE DEALERSHIP FOUND THAT THE RIGHT SIDE OF THE GAS TANK WAS EMPTY WHILE THE LEFT SIDE WAS FULL. THE FUEL SENDER ASSEMBLIES WERE REMOVED AND THE RIGHT ONE WAS NOT READING PROPERLY. THE FUEL PUMP MODULE WAS ALSO REPLACED. WE DO NOT TRUST THIS CAR AND ARE AFRAID FOR THE NEXT OWNER WHEN WE TRADE IT IN OR SELL IT. IS THIS A DESIGN FLAW? *TR

VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS EXACT SAME PROBLEM HAS NOW DEVELOPED AFTER 8000 MILES. AFTER LOOKING ON THE INTERNET IT IS OBVIOUS THIS IS NOT AN ISOLATED PROBLEM. A RECALL HAS BEEN ISSUED FOR 2011 AND 2012 MODELS BUT NOT THE 09. THIS IS A SERIOUS PROBLEM THAT COULD DESTROY THE VEHICLES ENGINE OR WORSE GET SOME ONE KILLED IF IT STALLS WHILE CROSSING TRAFFIC. *TR

VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS SAME PROBLEM OCCURRED AT 67540 MILES. THE RELAY WAS REPLACED WITH A GENUINE FORD REPLACEMENT PART AND HAS FAILED AGAIN AFTER ONLY 8000 MILES. AFTER LOOKING ON THE INTERNET IT IS OBVIOUS THIS IS NOT AN ISOLATED PROBLEM. A RECALL HAS BEEN ISSUED FOR 2011 AND 2012 MODELS BUT NOT THE 09. THIS IS A SERIOUS PROBLEM THAT COULD DESTROY THE VEHICLES ENGINE OR WORSE GET SOME ONE KILLED IF IT STALLS WHILE CROSSING TRAFFIC. *TR

THIS IS THE THIRD TIME THE COOLING FAN SYSTEM BROKE IN 3 YEARS SINCE I HAVE MY FORD FLEX 2009 MODEL. O BOUGHT THE CAR IN DEALER IN JANUARY 2011. FEW MONTHS AFTER THE COOLING SYSTEM BROKE. THEN A YEAR LATER IT BROKE AGAIN AND RIGHT NOW IS BROKEN FOR THE THIRD TIME. I ALWAYS CHANGE FOR ORIGINAL PARTS BUT I WANT TO KNOW THE ROOT CAUSE OF THIS AND TO SEE IF FORD IS GOING TO MAKE A RECALL. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS INTERMITTENTLY AND INDEPENDENTLY SEIZED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL REPEATEDLY TO UNLOCK THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

DRIVING STOPPED AT A STOP SIGN NOTICED THE WRENCH LIGHT ON (HAPPENS OFTEN WHILE THIS HAPPENS WILL NOT ACCELERATE LIKE NORMAL UNTIL IT HITS 2-3RD GEAR). I PRESS THE GAS TO ACCELERATE AFTER MAKING THE TURN I HAD TO MAKE ANOTHER TURN ABOUT 1/4 MILE UP THE STREET. I RELEASED THE GAS TO MAKE THE TURN BUT MY CAR KEPT ACCELERATING IT WAS NOT GOING VERY FAST BUT THE ENGINE WAS ACCELERATING PUSHING THE RPMS UP TO 6000. MY FOOT WAS NOT ON THE GAS AND NOTHING WAS PRESSING THE GAS NO FLOOR MAT OR ITEMS IN THE WAY OF THE PEDALS. I PRESSED ON THE BREAK (WITH THE ENGINE STILL ACCELERATING) PUT THE CAR INTO NEUTRAL AND PULLED OVER. TURNED THE ENGINE OFF AND RESTARTED THE CAR. THE CAR RAN FINE AFTER RESTARTED IT. NO CHECK ENGINE LIGHT WAS ON AT ANY POINT JUST THE WRENCH LIGHT. THE LIGHT DID GO OFF AFTER I RESTARTED THE CAR. I DROVE IT ABOUT ANOTHER 40 MILES SINCE THIS HAS HAPPENED AND HAS NOT RECURRED SINCE. I DID HAVE THE CAR TAKEN IN TO CHECK THE CODES AT ABOUT 90K MILES (WITHOUT THE WRENCH LIGHT BECAUSE IT GOES OFF AS SOON AS YOU RESTART THE CAR) NOTHING CAME UP FOR CODES. *TR

I PURCHASED FOUR TIRES APPROXIMATELY FOUR MONTHS AGO. IN THE LAST WEEK, THREE OF THOSE TIRES DEVELOPED BULGES IN THEM, WHICH COULD'VE RESULTED IN A BLOWOUT. I WAS CONCERNED FOR MY FAMILY AND MY SAFETY BECAUSE I DRIVE THE HIGHWAY FREQUENTLY, TRANSPORTING MY CHILDREN TO AND FROM SCHOOL. I IMMEDIATELY WENT TO THE SHOP WHERE I PURCHASED THE TIRES. TIRE ONE WAS REPLACED WITH A ROAD HAZARD WARRANTY. I DID NOT PAY FOR THE COST OF ANOTHER TIRE. JUST YESTERDAY, TWO MORE TIRES WERE REPLACED FOR THE SAME ISSUE, A BULGE. THE SHOP MANAGER TOLD ME IT WAS DUE TO ROAD CONDITIONS SUCH AS POTHOLES AND THERE WAS NOTHING I COULD DO ABOUT IT AND IT WOULD CONTINUE TO HAPPEN AS LONG AS THE ROADS ARE BAD. LATER THAT SAME EVENING, MY LOW TIRE PRESSURE LIGHT CAME ON AND BY THE NEXT MORNING, ON THE WAY TO DROPPING MY HUSBAND OFF TO WORK, HE NOTICED THE TIRE JUST REPLACED THE DAY BEFORE WAS FLAT. WHEN I CONTACTED THE TIRE MANUFACTURER, TOYO TIRES, THEY SAID THE SAME THING THE TIRE SHOP SAID, INDICATING THAT IT WAS DUE TO ROAD CONDITIONS. BASICALLY, THAT IS JUST THE WAY IT IS WITH THAT TYPE OF VEHICLE/TIRE DESIGN. I THINK SOME INVESTIGATION SHOULD BE DONE WITH THE TIRES, AS THIS DOES NOT SOUND NORMAL. THIS IS THE FIRST TIME I HAVE EVER HAD TIRE ISSUES AND I DRIVE IN TREACHEROUS CLIMATES ALL THE TIME. *TR

I PURCHASED A 2009 FORD FLEX FROM MIKE DORIAN FORD THAT HAD 14000 MILES ON IT. TWO DAYS AFTER PURCHASE I TOOK IT TO A DEALER FOR A BAD GRINDING SOUND IN THE BRAKES. THEY PERFORMED A TSB ON THE FRONT BRAKES. I TOOK IT BACK SEVERAL MORE TIMES FOR BRAKING ISSUES. THEN THE CAR CAME TO A GRINDING STOP IN TRAFFIC SEVERAL TIME AND I ALMOST GOT HIT. I TOOK IT TO 2 DIFFERENT DEALERS COMPLAINING ABOUT THE VIOLENT SHAKING AND THE INABILITY FOR IT TO GO WHEN I GAVE IT GAS. FINALLY AFTER THIS HAPPENED SEVERAL TIME I WAS HIT AS THE TRANSMISSION BROUGHT THE CAR TO A HALT. I SUFFERED INJURIES AND THE CAR HAD $15000 WORTH OF DAMAGES. THE PERSON WHO HIT ME SUED MY INSURANCE COMPANY. THE DEALERSHIP HAD MY CAR FOR FOUR MONTHS AND NEVER LOOKED AT THE BACK BRAKES OR TRANSMISSION. I TOOK IT BACK 6 TIMES FOR A LEAKING TRANSMISSION AND SEVERAL OTHER ISSUES THAT WERE NOT FIXED. THIS VEHICLE CONTINUES TO COME TO A STOP AFTER TRYING TO GO FROM A DEAD STOP. I ALMOST GOT HIT BY A SEMI TRUCK. MY WIFE WILL NOT RIDE IN THE CAR BECAUSE SHE FEELS WE WILL DIE IN THIS CAR. FORD HAS DONE NOTHING ABOUT THIS PROBLEM. I TALKED TO A FORD MECHANIC WHO TOLD ME IT WAS A TRANSMISSION PROBLEM YET FORD HAS NEVER EVEN LOOKED AT THE TRANSMISSION. I FEEL I AM GOING TO BE KILLED IN THIS CAR. AFTER $15000 OF DAMAGES I HAVE LOST ALL VALUE TO THE VEHICLE AND MY INSURANCE HAS BEEN RAISED. I LATER FOUND OUT THERE IS A TSB FOR THE TRANSMISSION YET FORD HAS NEVER EVEN LOOKED AT IT. *TR

THE FORD PANEL NEAR THE DRIVER AND PASSENGER WINDOW CONTINUES TO COME APART. AS FAR AS THE VEHICLE'S FUEL. THE FIRST TIME I WAS AT A GAS STATION. I PUT GAS IN MY CAR. I GOT BACK IN THE VEHICLE AND MY GAUGE WAS STILL ON EMPTY. SO I GOT WORRIED. THEN I WENT TO A DIFFERENT GAS PUMP AND PUT MORE GAS IN THERE. I STARTED MY CAR AND IT WAS STILL ON EMPTY. I DROVE AROUND THE PARKING LOT TO SEE WHAT WOULD HAPPEN AND ABOUT 2 MINUTES LATER MY GAS GAUGE WAS 3/4 FULL. THIS WAS IN NOVEMBER. THEN ABOUT 5 TIMES AFTER THAT. I WILL BE ON THE LAST MARK BEFORE EMPTY AND NOT ONLY DOES IT GO FROM 80-70 MILES TO E TO COMPLETE 0 MILES, BUT MY GAUGE GOES FROM THAT MARK TO PASS THE E. I WAS DRIVING MY VEHICLE AND IT WENT FROM THAT SAME MARK ( THE MARK RIGHT BEFORE THE E) AND JUST RAN OUT OF GAS. I HAVE TOOK IT TO THE SHOP TWICE AND THAT CAN'T FIND A CODE. THEY SAID IF IT HAPPENS AGAIN THEN BRING IT BACK IN. BUT THE INCONVENIENCE I HAVE TO WAIT UNTIL I HAVE TIME. IT HAPPENED TODAY FEB 10 2014 AND I RACED TO A GAS STATION. I DON'T WANT IT TO HAPPEN AND I'M DRIVING IN TRAFFIC AND HAVE AN ACCIDENT BECAUSE MY GAS GAUGE IS WRONG AND I STOP IN THE MIDDLE OF TRAFFIC. I DON'T WANT TO GET STRANDED SOMEWHERE EITHER BECAUSE I HAVE A KID. I HAVE SEEN SAME COMPLAINTS ABOUT THIS VEHICLE. SO I'M VERY CONCERNED. *TR

PURCHASED FLEX IN 2009, DAY 1, 5 MILES, STATION WAGON HAS VIBRATION. TO THIS DAY, STILL HAS VIBRATION. 58000 MILES NOW. BBBAUTOLINE SAYS IT'S OUT OF COVERAGE FOR ARBITRATION. FLEX WAS IN SHOP MIN 12X FOR SAME ISSUE. DEALER AND ENGINEERS SAID BAD BRAKES, THE HAVE PUT ON 5 SETS OF PADS AND ROTORS. BAD WHEELS, MINE WERE THE 17" STYLE, NOW I HAVE 19" LIMITED WHEELS, VERY EXPENSIVE TIRES. STILL VIBRATES.... ONE 3 DAY SERVICE STOP AT VARSITY FORD , A@$$$$@ TECH OR MECHANIC DROVE MILES TO THE TUNE OF 750!!!!! AND I WASN'T SUPPOSED TO BE UPSET.....TEST DRIVING IT..... OK, 12,000 MILES, ON NEW 19" HANKOOK JUNK TIRES, OPTIMO, THEY WERE BALD, DEALER SAYS I HAVE TO REPLACE MYSELF, A 60,000 MILE TIRE, LOL ON ME. 31000 MI, DEALER SAYS DON'T BRING BACK, WE CAN'T FIX.... AND SAID IT'S A LEMON, GO ARBITRATE IT OUT, WE KNOW IT'S A BAD CAR, BUT WE CAN'T GET YOU A NEW ONE. 35,000 MILES, SPOUSE TAKING KIDS TO DAYCARE, TURNS CORNER, SAYS SHE HEARD SOMETHING POP, AND SHE COULD NOT STEER, HIT A PARKED CAR.... AFTER LOOKING WITH POLICE, I HAVE VIDEO AND PHOTO PROOF, INNER TIE-ROD SNAPPED, CAUSING THE ACCIDENT. SO, 4,000$ OF DAMAGE TO MY CAR, FROM A TIE ROD NOT BEING INSTALLED RIGHT. THERE WAS AN INCH OF PLAY, UP AND DOWN, SIDE TO SIDE, ON THE OUTER TIE ROD, FROM NOT BEING INSTALLED CORRECTLY AT THE FACTORY, HMMMMMM, MADE IN CANADA. SO NOW, AFTER ACCIDENT, CAR FIXED, I THOUGHT FOR SURE, IT WOULD BE A WHOLE NEW DRIVING VEHICLE? SHAT NOT! 58,000 NOW, AND VIBRATING LIKE AN OFF BALANCE WASHING MACHINE. AN

SEVERAL COMPLAINTS: FIRST THE A/C MAKES A POPPING NOISE WHEN TURNED ON. IT WORKS FINE AS OF NOW THOUGH. SECOND, DRIVERS SIDE 2ND ROW SEAT WILL NOT FOLD DOWN 99% OF THE TIME. IT'S STUCK SOMEHOW. THIRD, GAS LIGHT NO LONGER WORKS. FOURTH IS THE BIGGY. CAR IS OVERHEATING DUE TO RADIATOR FAN'S NO LONGER WORKING. IT RUNS HOT WHEN IDLING OR MOVING AT A SLOW PACE. THIS HAS HAPPENED MULTIPLE TIMES DURING THE HOT, SUMMER MONTHS OF 90*+ AND I HAVE A TWO AND A FOUR YEAR OLD. THREE DAYS AGO IT HAPPENED IN 20* WEATHER WITH A WIND CHILL OF BELOW ZERO ON THE SIDE OF THE INTERSTATE WITH MY HUSBAND BEING MY NEAREST HELP WHO WAS 45 MINUTES AWAY. MY CHILDREN WERE CRYING AFTER JUST 10 MINUTES OR LESS THAT THEY WERE FREEZING AND THAT THEIR TOES HURT. BUT WHAT AM I TO DO ON THE SIDE OF THE INTERSTATE? I HAVE CONTACTED FORD SEVERAL TIMES AND IT'S ALWAYS THE SAME ANSWER "THERE IS NO RECALLS. TAKE IT TO YOUR NEAREST FORD DEALER". I FOUND OUT AT THE END OF LAST YEAR THAT WE HAVE AN EXTENDED CARE PLAN. IT'S CURRENTLY ALL BEING REPAIRED UNDER THE PLAN, THANK GOODNESS, WITH ONLY A $100 DEDUCTIBLE AND A RENTAL CAR. WE'RE VERY FORTUNATE IN THAT ASPECT. I FEEL AS THOUGH THIS SHOULD ALL BE A RECALL DUE TO THE AMOUNT OF PEOPLE HAVING THESE SAME PROBLEMS, ESPECIALLY THE OVERHEATING. NOBODY SHOULD BE HAVING TO PAY A DIME OUT OF POCKET TO FIX THESE ISSUES. HOWEVER, FORD COULD CARE LESS. THEY GOT THEIR MONEY FROM THE PURCHASE OF THE VEHICLES AND OBVIOUSLY COULD CARE LESS ABOUT SAFETY AND MAKING THINGS RIGHT. WHEN

PURCHASED VEHICLE NEW IN MAY 2009. VEHICLE HAD TO GO IN FOR BRAKE REPAIRS 10 DAYS AFTER I TOOK DELIVERY OF THE VEHICLE. BRAKES HAVE BEEN REPAIRED A TOTAL OF 7 TIMES SINCE I PURCHASED IT. ON SEPT 18, 2013 THE BRAKES SEIZED WHEN I ATTEMPTED TO STOP AT A TRAFFIC LIGHT. *TR

WHILE DRIVE ON THE HIGHWAY WITH MY YOUNGEST SON, MY CAR SUDDENLY DECELLERATED AND EVENTUALLY THE CAR'S ENGINE COMPLETELY DIED. FOURTUNATLY I WAS ABLE TO GET OUT OF THE LANES OF TRAFFIC AND ONTO AN EXIT RAMP. THE RAMP HAD A WALL ON THE PASSENGER SIDE AND FAST EXITING TRAFFIC ON THE DRIVERS SIDE. I COULD NOT SAFELY EXIT THE VEHICLE IN THIS LOCATION. AFTER ABOUT 5 MINUTES, I WAS ABLE TO START THE CAR ENOUGH TO MOVE IT TO A SAFER LOCATION 30-40 YARDS OFF THE EXIT (WHERE THE CAR AGAIN DIED). THERE WAS NO INDICATION ON EITHER MY TEMP GUAGE OR ANY WARNING LIGHTS THAT THE ENGINE HAD OVERHEATED TO THE POINT OF A CRACKED HEAD/BLOCK. AT THE TIME OF THIS INCIDENT, FORD WAS AWARE THAT THERE WERE ISSUES WITH THE CONTROL MODULE FOR THE COOLING FANS NOT WORKING AND HAD A CUSTOMER SATISFACTION PROGRAM 12B36 IN PLACE. I NEVER HEARD OF THE PROGRAM UNTIL THIS WEEK (9/18/13). I SHOULD HAVE BEEN INFORMED AS AN OWNER OF THIS POORLY ENGINEERED VEHICLE THAT IT HAD SUCH AN UNSAFE DEFECT. SINCE I WAS 40K MILES OUT OF WARRANTY FORD'S SOLUTION WAS FOR ME TO BUY A NEW ENGINE AT THE COST OF $8000. I HAVE BEEN SAVING UP FOR THE PAST 4 MONTHS TO PURCHASE A USED ENGINE AND HAVE A LOCAL GARAGE INSTALL IT. I AM NOT HAPPY ABOUT THIS VEHICLE PUTTING MY AND MY SON'S LIVES IN DANGER. I HOPE OTHERS WITH THIS VEHICLE DO NOT HAVE TO BE PUT IN HARMS WAY AS WELL.

WHILE DRIVING DOWN OUT OF AN APPROACH, MAKING A RIGHT TURN, GOING MAYBE 5 MPH, VEHICLE COMES TO SCREECHING HALT, MAKING A TERRIBLE GRINDING NOISE. ENGINE DOES NOT GO OFF, NO STALLING. FEELS LIKE SOMETHING IS INTERFERING WITH WHEELS. HAPPENED MONTHLY, ALWAYS OUT OF A SLIGHTLY DOWN-FACING DRIVEWAY, TURNING RIGHT. THEN ABOUT A WEEK AGO, IT HAPPENED WHILE MAKING A NORMAL LEFT HAND TURN ONTO A FLAT STREET AT AN INTERSECTION GOING A LITTLE FASTER. VEHICLE LURCHES TO A COMPLETE STOP, HORRIBLE GRINDING NOISE, AND I CAN'T GO UNTIL I CAN STEER WHEELS STRAIGHT WHICH IS REALLY HARD TO DO. THANK GOODNESS NO ONE WAS BEHIND ME. TOOK ONCE TO A MECHANIC WHO COULD FIND NOTHING WRONG. BEEN DOING THIS EVER SINCE WE BOUGHT THE VEHICLE. NOW AFTER THE LAST INCIDENT, I AM REALLY SCARED TO DRIVE THIS CAR! &JS

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING HARNESS AND PCM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,425. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. AFTER A FEW MINUTES THE STEERING WHEEL OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE COULD NOT BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH FROM A COMPLETE STOP, THE TRACTION CONTROL SYSTEM ACTIVATED INDEPENDENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 07/23/13*LJ THE CONSUMER STATED WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP OR A NEAR STOP INTO TRAFFIC, THE VEHICLE WOULD LOSE TRACTION CONTROL AND THERE WOULD BE A LOSS OF ENGINE TORQUE. THE CONSUMER STATED WITHIN THE FIRST 11 MONTHS OF OWNING THE VEHICLE, HIS WIFE COMPLAINED ABOUT THE VEHICLE LOSING POWER, AS SHE WAS ATTEMPTING TO MERGE INTO TRAFFIC. UPDATED 07/24/13

CHECK ENGINE LIGHT WENT ON AND WHEN DIAGNOSED IT WAS ONE OF THE OXYGEN SENSORS. IT HAD TO BE REPLACED IN ORDER FOR THE REST OF THE SAFETIES TO OPERATE PROPERLY. IT WAS A DEFECTIVE PART THAT COST OVER $400 TO REPLACE. WARRANTY WAS DECLINED, HOWEVER, THE DESIGN LIFE OF THE PART MUST BE IN EXCESS OF 150000 MILES. IF THIS PART WERE FAILING ALL THE TIME, THERE WOULD BE A RECALL. MY DEFECTIVE PART WAS NOT REPLACED BY FORD AS IT SHOULD HAVE BEEN. THERE ARE NO MOVING PARTS, IT SHOULD NOT WEAR OUT. *TR

OUR FLEX WAS PREVIOUSLY USED, BUT PURCHASED THROUGH A FORD DEALERSHIP. AFTER OWNING IT FOR ABOUT ONE MONTH, THE 2ND ROW GLASS ROOF CRACKED ON BOTH SIDES. WE INFORMED THE DEALERSHIP, AND WE WERE TOLD THE THERE WAS A RECALL ALREADY IN THE WORKS FOR THE FLEXS THAT HAD 2ND AND 3RD ROW GLASS CEILING PANELS. THE GLASS IS NOT CRACKED ON THE INSIDE OR ON THE OUTSIDE.....SO IT APPEARS THAT THERE ARE 3 PANES OF GLASS. AFTER WAITING AND WAITING, WE HAVE NOW NOTICED THAT THE 3RD ROW HAS CRACKED AS WELL. NO ONE HAS SEEN OR HEARD IT HAPPEN, BUT BECAUSE THE EXTERIOR AND INTERIOR ARE STILL IN TACT, WE FEEL THAT THIS HAS TO BE A FLAW IN THE BODY SHAPE. AND NOW ALMOST 3 YEARS HAVE GONE BY, AND THE DEALERSHIP STILL SAYS THERE IS A RECALL COMING. CAN ANYONE HELP? *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHENEVER SHIFTING INTO REVERSE, THE TRANSMISSION WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SAME FAILURE. THE TECHNICIAN DETECTED A TROUBLE CODE AND AN UNKNOWN REPAIR WAS PERFORMED ON THE TRANSMISSION. THE MALFUNCTION RECURRED AFTER THE REPAIR. THE VEHICLE TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

THE MIDDLE ROW BENCH SEAT WILL NOT FOLD DOWN FORWARD. I RARELY USE THIS SEAT TO FOLD DOWN AS I HAVE NOT REASON TO. HOWEVER, WHEN YOU DEPRESS THE OUTER LEVER NOTHING HAPPENS. THE SEAT DOESNT MOVE BY EITHER THE LEVER OR STRAP. IT DID SEEM STIFF WHEN I BOUGHT THE CAR BUT I ASSUMED IT WAS DUE TO THE VEHICLE BEING NEW. NOT! *TR

SMELL CAR EXHAUST FUMES INSIDE THE CAR WHEN UNDER ACCELERATION AND THE HEATER IS GOING. . TOOK IT TO FORD DEALERSHIP TO SERVICE WRITER. HE DID NOT ACCEPT THE CAR FOR SERVICE OR WRITE IT UP BECAUSE HE COULD NOT SMELL IT HIMSELF. THE PROBLEM COMES AND GOES. SMELLED IT AS RECENTLY AS TODAY. *TR

DROVE 30 MILES AT HIGHWAY SPEED. THEN IN SHOPPING MALL ENGINE QUIT SUDDENLY AT 20 MPH WITHOUT ANY WARNING. NO POWER BRAKES, NO POWER STEERING. IT WAS IF SOMEONE HAD TURNED OFF THE IGNITION. I WAS ABLE TO MUSCLE THE CAR OUT OF TRAFFIC AND WAS THANKFUL THIS SUDDEN FAILURE DID NOT OCCUR AT SPEED OR WHILE MAKING A TURN ACROSS TRAFFIC. THIS SEEMS TO BE A PROBLEM IDENTICAL TO THOSE REPORTED BY OTHER 09 FLEX OWNERS, BUT FORD ( OR AT LEAST MY LOCAL DEALER) IS NOT INTERESTED IN ADDRESSING THE PROBLEM. CONSIDERING THAT THE CAR HAD A LOSS OF CONTROL, IT IS PUZZLING THAT THIS DEFECT IS NOT BEING TAKEN MORE SERIOUSLY. IN TERMS OF SEVERITY OF THE PROBLEM, THIS SOUNDS LIKE A '10'. THE PROPOSED FIX IS NEW THROTTLE BODY, REPROGRAM COMPUTER, CLEAN INJECTORS. SINCE NO FAULT CODES APPEARED AND SINCE THIS IS INTERMITTENT, THE MECHANICAL BREAKDOWN POLICY DOES NOT COVER WHAT IS CLEARLY A MANUFACTURING DEFECT ON THESE EARLY BUILDS. SO THE PROBLEM IS TWOFOLD: THE CAR DIES SUDDENLY AND THE COMPUTER DOES NOT RECOGNIZE THIS AS A FAULT. *TR

THIS VEHICLE EXPERIENCED FAILURE OF BOTH RADIATOR COOLING FANS. THE ENGINE ENTERED REDUCED POWER MODE DUE TO HIGH TEMPERATURE WHILE MY WIFE WAS ENTERING A BUSY STREET. JUST PRIOR TO THIS THE VEHICLE HAD BEEN IDLING FOR APPROXIMATELY 10 OR 15 MINUTES. TEMPERATURE LIGHT DID NOT ILLUMINATE UNTIL ENGINE ENTERED REDUCED POWER MODE. CHECK ENGINE LIGHT DID NOT ILLUMINATE. LOSS OF POWER WITHOUT WARNING COULD BE VERY DANGEROUS UNDER CERTAIN CONDITIONS. AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT. USUALLY THE FIRST SIGN OF A PROBLEM IS THE AIR CONDITIONER BLOWING WARM AIR WHEN STOPPED AND ENGINE IS AT AN IDLE. FORD HAS THE CUSTOMER SATISFACTION PROGRAM (#12B36) THAT IS COVERING THE REPAIRS REGARDLESS OF MILEAGE FOR THE SAME PROBLEM ON 2011 AND 2012 FORD FLEX VEHICLES AT NO COST TO OWNERS. THE 2009 AND 2010 MODEL YEARS ARE EXCLUDED FROM THIS PROGRAM. A LETTER WAS SENT TO 2011 AND 2012 FLEX OWNERS OFFERING THIS REPAIR. BOTH FANS HAVE BEEN TESTED AND FOUND TO BE INOPERATIVE. FAN CONTROL MODULE APPEARS TO BE OK. I SPOKE TO FORD CUSTOMER SERVICE TODAY (CASE #[XXX]) 01/21/13, AND THEY VERIFIED THAT THE CUSTOMER SATISFACTION PROGRAM (12B36) IS COVERING 2011 AND 2012 MODEL FLEX VEHICLES. AN INTERNET SEARCH SHOWS THAT OTHER MODELS MAY ALSO BE COVERED. I BELIEVE THIS PROGRAM SHOULD COVER THE 2009 AND 2010 MODEL VEHICLES FOR SAFETY REASONS OR A MAYBE A SAFETY RECALL SHOULD BE CONSIDERED. I WILL BE PURCHASING A NEW FAN ASSEMBLY AND INSTALLING IT MYSELF BUT HAVE NO WAY TO

I PURCHASED THE VEHICLE NEW. IT WAS REPAIRED ON THREE SEPARATE OCCASSIONS FOR PROBLEMS STEMMING FROM THE WINDSHIELD SENSOR AS WELL AS THE MOLDING WAS NOT CORRECTLY PUT ON THE DOOR. NOW THE BENCH SEAT WILL NOT FOLD DOWN. THIS APPEARS TO BE A VERY APPARANT ISSUE WITH THIS MODEL ACCORDING TO THIS WEBSITE HTTP://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?F=14&T=5363 THE CAR IS THREE YEARS OLD AND HAS 59K MILES ON IT BUT FOR A FAMILY WITH ONE CHILD, THIS MECHANISM SHOULD NOT BE DYSFUNCTIONAL. ITS NOT AS IF IT WAS GETTING A LOT WEAR AND TEAR FROM ACCESSING THE 3RD ROW SEATING AREA. IS FORD REVIEWING THESE COMPLAINTS? *TR

TWICE WHILE DRIVING MY FORD FLEX, I HAD SPONTANEOUS TOTAL SHUT DOWNS OF THE ENGINE. THE FIRST TIME, MY CAR WAS ONLY A FEW MONTHS OLD AND I WAS IDLING IN FRONT OF A FRIEND'S HOUSE WHEN ALL THE LIGHTS CAME ON AND IT COMPLETELY DIED. I STARTED IT RIGHT BACK UP (AND IT SUBSEQUENTLY PERFORMED PERFECTLY) AND I DROVE IT TO FORD WHERE THEY DID SOME DIAGNOSTICS CHECKS AND FOUND NO ANOMALY. IT CONCERNED ME BUT THINKING IT MAY BE A FUEL INJECTION ISSUE WHILE ONLY IDLING, I WENT ABOUT MY BUSINESS. ON JULY 20, 2012, AT 38K MILE, MY FORD FLEX DIED AGAIN! TOTAL SHUTDOWN OF THE ENGINE AND ALL THE LIGHTS CAME ON WHILE I WAS DRIVING APPROXIMATELY 30 MILES PER HOUR WITH MY DAUGHTER IN THE CAR! NO POWER STEERING, NO POWER BRAKES, NO POWER ANYTHING! BECAUSE I WAS ON A SLIGHT DOWNHILL, I WAS ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD WITHOUT CATASTROPHE, THANK GOD. THE ENGINE STARTED UP AGAIN AS IF NOTHING OCCURRED. I DROVE DIRECT TO FORD WHERE THEY DID 10 MINUTES OF DIAGNOSTIC TESTING AND TOLD ME ONCE AGAIN THAT THERE WAS NO ANOMALY. I WENT A LITTLE CRAZY, INFORMED THEM THAT I WAS LEAVING FOR A 10- DAY VACATION THE FOLLOWING MORNING AND THAT THEY HAD THE FULL 10 DAYS TO FIX THE CAR OR THAT I WASN'T GOING TO BE PICKING IT UP EVER AGAIN. A FORD TECH DROVE MY CAR WITH A COMPUTER PLUGGED INTO THE CAR, TYPED IN THE PROBLEM AND AFTER MANEUVERING THE CAR TO TRY AND GET A REPEATED RESPONSE, THE CAR DID INDEED SHUT DOWN WHILE HE WAS DRIVING IT! APPARENTLY, THE THROTTLE BODY WAS BINDING INTERNALLY AN

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING THE VEHICLE AND THE COOLANT TEMPERATURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER STOPPED THE VEHICLE AND NOTICED THAT IT WAS OVERHEATING. THE DRIVER ALSO NOTICED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE RESIDENCE AFTER RESTING FOR THIRTY MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 65,000.

THIS FORD MODEL, AND A FEW OTHERS, INCLUDES A LAYER OF ACOUSTIC GLASS IN THE WINDSHIELD. THIS MATERIAL IS A SCREEN PATTERN DISPLAYING A DEFINITE BROWNISH COLOR CAST. A FAIR ESTIMATE IS A REDUCTION OF 15 PERCENT IN FORWARD OVERALL VISIBILITY. PLUS CHANGES IN COLOR DEFINITION AND CONTRAST, WHICH FROM AN EXTREME EXPERIENCE, CAN BE DESCRIBED AS A GRAY SKY, A GRAY TRUCK AND GRAY PAVEMENT MERGING IN MORNING DISTANCE TO BECOME A SERIOUS HAZARD AT INTERSTATE SPEEDS. IT BECOMES A SITUATION OF TOTAL POTENTIAL DISASTER IN A FOG OR SMOG SITUATION. ALL THE ABOVE COMMENTS ARE BASED ON PERSONAL EXPERIENCE. COLOR PHOTOGRAPHS ARE AVAILABLE TO DEMONSTRATE COLOR SHIFT AND LOSS OF VISIBILITY. NEITHER FORD, NOR CARLITE (MAKER OF THE WINDSHIELD) OFFER A "NO ACOUSTIC" GLASS REPLACEMENT. LOCAL AUTOMOTIVE GLASS SERVICE REPORTS A "NO ACOUSTIC GLASS" REPLACEMENT IS IN THE PRE-PRODUCTION PHASE. LOCAL FORD DEALER REPORTS "NO RECALL" ON THIS SERIOUS PROBLEM. FORD MOTOR COMPANY CLAIMS "NOT OUR PROBLEM....CONTACT WINDSHIELD MAKER (CARLITE)." YOUR GUIDANCE WILL BE APPRECIATED. *JS

TOOK CAR TO TIRE MERCHANT TO REPLACE TIRES. THEY REPORTED TO ME A PROBLEM WITH RIGHT REAR BRAKE. PISTON IS FULLY RETRACTED OUT, AND BRAKE PADS HAVE ABNORMAL WEAR RELATIVE TO OTHERS ON CAR. SUGGESTED THAT I CONTACT DEALER FOR REPLACEMENT OF BRAKE CALIPER. ALSO REPORTED THAT THEY CONTACTED NAPA, AND WERE TOLD THAT NAPA HAD RECEIVED MANY REPORTS OF RIGHT REAR BRAKE CALIPER ISSUES ON 2009 FLEX, AND IN FACT, NAPA HAS PART ON INDEFINITE BACK ORDER. PART ALSO ON BACK ORDER AT FORD (ONLY FOR RIGHT REAR BRAKE, APPARENTLY DEFECT ISOLATED TO THIS BRAKE), ALTHOUGH PLACED ORDER FOR PART TODAY. TOLD THAT THERE WAS NO RECALL ALTHOUGH THERE WAS A SERVICE BULLETIN SO I WOULD BE RESPONSIBLE FOR ALL COSTS OF REPLACING DEFECTIVE PART SINCE MY CAR RECENTLY WENT OUT OF WARRANTY. *JB

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT THE ILLUMINATION OF WARNING INDICATORS ON THE INSTRUMENT PANEL. THE ENGINE RESTARTED AND THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT A LOW SPEED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

2009 FORD FLEX-COMPLETE BRAKE FAILURE AFTER SITTING FOR A PERIOD OF TIME AT HIGH-ALTITUDE. BRAKES HAD FELT SPONGY OTHER TIMES BUT WE THOUGHT IT WAS DUE TO ICY PARKING LOT-AS AFTER DRIVING A BIT BRAKES FELT OK. THIS TIME BRAKES FAILED COMPLETELY RESULTING IN PROPERTY DAMAGE. CAR TOWED TO LOCAL FORD DEALERSHIP -- THEY TOLD US THE BRAKES WERE FINE AND THERE HAVE BEEN NO ISSUES WITH BRAKES ON THE FORD FLEX--WHICH AFTER RESEARCHING WE KNOW TO BE FALSE. THE BRAKES STILL DO NOT FEEL RIGHT UPON START-UP-BRAKE PEDAL GOES FURTHER DOWN BEFORE STOPPING; WE NOW WAIT A PERIOD OF TIME BEFORE DRIVING--WE ARE AFRAID TO DRIVE CAR BUT DON'T HAVE THE MONEY TO PURCHASE A DIFFERENT AUTOMOBILE-AND DON'T WANT TO PASS A DANGEROUS CAR TO ANOTHER FAMILY. *JS

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SMOKE WAS SEEN COMING FROM THE AIR VENTS. THE VEHICLE WAS THEN PULLED OVER AND THEN DRIVEN SLOWLY BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SERVICE DONE DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 88,000.

AT MY LAST SERVICE AT MY DEALERSHIP, I WAS INFORMED THAT MY REAR BRAKES WERE WORN OUT AND NEEDED REPLACING WHILE MY FRONT BRAKES WERE STILL IN GOOD CONDITION. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX LIMITED. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE AUXILIARY RELAY WAS DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES SEIZED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WERE DEFECTIVE. THE BRAKES WERE REPLACED. SINCE THE REPAIRS WERE PERFORMED, THE CONTACT STATED THAT ONLY THE REAR BRAKES FUNCTIONED AND THE THERMOSTAT WOULD INTERMITTENTLY DISPLAY VERY HIGH TEMPERATURE READINGS. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE ADDITIONAL FAILURES DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000.

I PURCHASED MY FLEX NEW ON OCT 2009 AND IT HAS SHUT OFF WHILE DRIVING THREE TIMES SINCE I BOUGHT IT. THE FIRST TIME IT HAPPENED I WAS DRIVING THROUGH MY NEIGHBORHOOD (WITH MY CHILDREN IN THE CAR WITH ME) AT 20MPH ALL THE WARNING LIGHTS CAME ON MY ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES. LUCKILY I WAS ABLE COAST TO THE SIDE OF THE STREET. I WAITED A FEW MINUTES AND IT WOULDN'T START. I TRIED TO START IT AGAIN AND IT STARTED UP. THE SECOND TIME I WAS DRIVING ON THE HIGHWAY(WITH MY CHILDREN IN THE CAR WITH ME) AT 55MPH ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON, I COASTED TO THE SHOULDER, WAITED A FEW MINUTES AND IT STARTED RIGHT UP. I TOOK IT TO THE DEALERSHIP; THEY TOLD ME THEY COULDN'T FIND ANY ISSUES THAT WOULD CAUSE THE VEHICLE TO TURN OFF WHILE DRIVING SO THEY DIDN'T ATTEMPT TO FIX IT. THE THIRD TIME WAS LAST WEEK WHILE DRIVING THROUGH MY NEIGHBORHOOD(WITH MY CHILDREN IN THE CAR WITH ME) AT 20 MPH, ENGINE SHUT OFF, LOSS OF POWER STEERING, LOSS OF BRAKES AND CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN AND AGAIN THEY TOLD ME THAT THEY COULDN'T DUPLICATE THE ISSUE SO THEY DIDN'T ATTEMPT TO FIX IT. MY CHILDREN WERE IN THE CAR WITH ME ALL THREE TIMES. I'VE TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY CANT DUPLICATE THE ISSUE SO THEY CAN'T FIND THE PROBLEM SO THEY DIDN'T EVEN ATTEMPT TO FIX IT. I JUST DROPPED IT OFF THIS WEEK FOR THE FOURTH TIME. ITS VERY FRUSTRATING TO HAVE THIS ISSUE ESPEC

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING APPROXIMATELY 15 MPH AND TOWING A TRAILER, THE FRONT PASSENGER SIDE WHEEL SEIZED AS THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL UNTIL THE WHEEL REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

INTERMITTENT NO START OF VEHICLE. TOWED TO DEALER AFTER 5 PREVIOUS INCIDENTS. DELIVERED TO DEALERSHIP IN SAME NO START BEHAVIOR. UPON INITIAL ATTEMPT A RELAY WAS REPLACED AS THE PCM (MAIN ENGINE COMPUTER) WAS NOT RECEIVING POWER. SERVICE ADVISOR CALLS TO INDICATE VEHICLE IS READY AND STARTS UP AFTER REPAIR. AT THE DEALERSHIP, PICKING UP THE VEHICLE, CAR STARTS UP, HOWEVER, DASH LIGHTS LIGHT UP, WARNING "CHECK AWD, CHECK THIS, CHECK THAT..." SERVICE ENGINE LIGHT ON AS WELL (THE WRENCH). SHUT THE CAR DOWN, TRY TO RESTART, WILL NOT RESTART. TECH IS WITH ME AND OBSERVES BEHAVIOR AND TRIES AS WELL. NO START AGAIN. TECH ATTEMPTS TO DOWNLOAD ERROR CODES. MENTIONS RFI INTERFERENCE. WILL BE DOING ANOTHER DIAGNOSTIC. PREVIOUSLY, CAR WAS TOWED TO DEALERSHIP FOR STALLING AT FREEWAY SPEEDS (65+). ENDED UP BEING A SOAKED PCM (MAIN ENGINE COMPUTER). THIS TOOK TWO TRIPS (TOWED BOTH TIMES). THIS IS NOW FOUR TIMES TO REPAIR THE SAME NON-RUNNING / NO START DEFECT. THE REAR BRAKES WERE ALSO REPAIRED DUE TO DRAGGING CALIPERS AS PER TSB 10-7-2. *TR

UPON MODERATE TO HEAVY ACCELERATION THE CABIN FILLS WITH CARBON MONOXIDE (EXHAUST FUMES) POST CATALYTIC CONVERTER. IF CABIN IS NOT QUICKLY VENTILATED BY OPENING ALL WINDOWS THE EYES ARE IRRITATED AND A VERY STRONG ROTTEN EGG SMELL RESULTS INDICATIVE THAT THE EXHAUST IS ENTERING THE CABIN AREA AFTER THE CATALYTIC CONVERTERS. THE VEHICLE HAS BEEN SERVICED BY TWO FORD DEALERSHIPS WHO REPLACED THE CABIN VENT BAFFLES. THIS HOWEVER DID NOT FIX THE PROBLEM. FORD CONCEDES IT IS A PROBLEM THAT STILL EXISTS ON 25% OF ALL FLEX MODELS BUT REFUSES TO MITIGATE THE PROBLEM EVEN THOUGH UNDER WARRANTY. THE DANGER OF THIS AMOUNT OF EXHAUST GASES POSES A HEALTH AND SAFETY ISSUE HOWEVER FORD ENGINEERS HAVE YET TO RESOLVE THE ISSUE AND IT STILL EXISTS ON LATER MODELS.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE TIRE MONITOR DEFAULT WARNING LIGHT ILLUMINATED. EVERY ELECTRICAL FEATURE FAILED INCLUDING THE HEADLIGHTS, DEFROSTER AND ANTI SKID ACTIVATOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN REPLACED THE BATTERY, THE WIRING CONNECTED TO THE BRAKE PEDAL AND THE WIRING CONNECTED TO THE REMOTE STARTED YET, THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

OUR FORD FLEX CAME TO A STOP, (ENGINE DID NOT SHUT OFF) FROM APPROX. 10 MPH, WITHOUT THE DRIVER, MY WIFE, APPLYING THE BRAKES, IN A MALL PARKING LOT. SHE SHUT IT OFF AND STARTED IT AGAIN. IT DROVE FINE. SINCE WE HAVE HAD BRAKE ISSUES WITH THE FLEX BEFORE, WE IMMEDIATLY TOOK THE FLEX TO THE DEALER. THE DEALER SAID THEY COULD FIND NOTHING WRONG, EVEN DRIVING IT "20 MILES" AROUND TOWN TO REPLICATE ANY PROBLEM. THEY ALSO SAID THEY CONTACTED FORD FOR ANY SUGGESTIONS. WE PICKED THE CAR UP TWO DAYS LATER AND MY WIFE & DAUGHTER DROVE THE CAR 350 MILES TO VISIT RELATIVES. WHILE ON THIS TRIP, THE CAR STALLED, ENGINE QUIT, IN TRAFFIC AT ABOUT 15 MPH. THIS HAPPENED RIGHT AFTER FILLING THE FLEX WITH FUEL. THE CAR STARTED AGAIN AND WAS TAKEN TO THE LOCAL FORD DEALER, WHERE THEY FOUND NOTHING WRONG. WE HAVE HAD MANY BRAKE ISSUES AS WELL WITH THIS VEHICLE. THE REAR BRAKES SMOKE FROM SELF APPLICATION (THE PARKING BRAKE WAS NOT ON), ENOUGH SMOKE THAT OTHER DRIVERS HAVE WAVED US DOWN ON THE ROAD THINKING THE FLEX'S BRAKES WERE ON FIRE. WE HAVE HAD THE REAR ROTORS AND CALIPERS REPLACED AT 15,300 MILES (UNDER WARRANTY) DO TO EXTREMELY QUICK WEAR. THE REAR BRAKES HAVE SMOKED AGAIN SINCE THIS REPLACEMENT. I'M BEGINNING TO THINK THESE PROBLEMS ARE RELATED IN THE ABS/TRACTION CONTROL/STABLITY CONTROL SYSTEM. OF COURSE, THE DEALER, AND APPARENTLY FORD, SAY THERE IS NOTHING WRONG. THE TRANSMISSION CLUNKS ("NOTHING WRONG") AND IS RELUCTANT TO DOWNSHIFT (SAFETY FACTOR WHEN IN TRAFFIC), THE FRONT BRAKES A

VEHICLE RUNNING SLUGGISH APPROX. 3 WEEKS PRIOR. CHECK ENGINE LIGHT WARNING CAME ON AND IMMEDIATELY TOOK VEHICLE TO FORD FOR A DIAGNOSTICS CHECK. VEHICLE HAD A CODE P0422, TEST RAN VERIFIED EVAPORATIVE SYSTEM LEAK. I WAS TOLD IT WAS A SAFETY ISSUE AND NOT DRIVABLE. FUEL FILLER PIPE WAS CRACKED AND NEEDED REPLACEMENT. FORD HAS PRIOR RECALLS FOR THIS PART OVER THE YEARS, ALTHOUGH FORD DID NOT COVER THIS REPAIR. 1 WEEK PRIOR ONE OF TWO ENGINE FANS WENT OUT REQUIRING REPLACEMENT.

2009 FORD FLEX TRANSMISSION SLIPPING ALMOST CAUSING ACCIDENT. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE BRAKES WERE GRINDING. THE CONTACT HAD TO REPLACE THE BRAKE PADS AND THE ROTORS FOUR TIMES. THE CONTACT ALSO STATED WHILE DRIVING IN THE RAIN ALL OF THE LIGHTS START FLICKERING AND A BURNING SMELL WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT WATER OVERFLOWED INTO THE ENGINE BECAUSE OF THE WAY THE VEHICLE WAS DESIGNED CAUSING THE SERPENTINE BELT TO COME OFF, AS A RESULT THE BATTERY WAS OVER HEATING AND THE VEHICLE WAS LOOSING POWER. THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT ATTEMPTED TO ACCELERATE BEYOND 5 MPH BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTARTING, THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE ALL WHEEL DRIVE AND ANTI LOCK BRAKING SYSTEM ENGAGED SIMULTANEOUSLY, NOT ALLOWING THE VEHICLE TO ACCELERATE BEYOND 5 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,500.

2009 FORD FLEX (LESS THAN 8000 MILES) SUDDENLY STOPPED RUNNING WHILE I WAS DRIVING AROUND A CURVE ON A ROAD AT ABOUT 20 TO 30 MILES PER HOUR. LOST POWER STEERING. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. CAR RESTARTED AFTER I STOPPED IT ON THE SIDE OF THE ROAD. *TR

2009 FORD FLEX WILL NOT START. WARNING ABOUT LOW FUEL, CHECK AWD WITH 3/4 FULL TANK OF GAS. *TR

HAD GRINDING NOISE IN FRONT BRAKES, JUST LIKE A STONE HAD GOT JAMMED BETWEEN THE BRAKE PAD AND ROTOR. RIGHT FRONT WHEEL LOCKED UP MOMENTARILY ONE TIME. HAD IT BACK TO DEALER TWICE BUT THEY COULD NOT SEE A PROBLEM. FINALLY AFTER THE FRONT WHEEL LOCKED UP THEY REPLACED THE FRONT BRAKE ROTORS AND BRACKETS BUT I HAD TO PAY 139.00 FOR THE NEW PADS HAD APPROX. 33000K ON VEHICLE, THEY DID FIND A SERVICE NOTICE THIS LAST TIME. *LN