Page 6 of 6 · complaints 251–291 of 291

2016 Ford F-250 SD complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Steering
Filed Oct 11, 201947,000 milesTX

AT 42000 MILES I STARTED TO EXPERIENCE WHAT IS KNOWN AS THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. TOOK THE TRUCK TO THE LOCAL DEALER AND THEY HAD IT FOR A WEEK AND TOLD ME THE COULDN'T FIND AN ISSUE. ISSUE IS GETTING PROGRESSIVELY WORSE AND OCCURING MORE FREQUENTLY.

Steering
Filed Oct 1, 201941,500 milesIL

WHILE TRAVELING 65MPH IN A POSTED 65MPH ZONE, I DROVE OVER UNEVEN PAVEMENT. THIS CAUSED THE STEERING WHEEL AND VEHICLE TO VIOLENTLY SHAKE. SO SEVERE WAS THE SHAKING THAT MY COFFEE CUP SHOOK OUT OF THE SNUG CUP HOLDER IT WAS IN, THE OVERHEAD SUNGLASS STORAGE COMPARTMENT CAME OPEN AND THE PASSENGER-SIDE SUN VISOR CAME DOWN. WHEN I APPLIED THE BRAKES, THE SHAKING BECAME WORSE AND I COULD NOT CONTROL THE VEHICLE. ONLY WHEN I DECELERATED WITHOUT BRAKING DID THE SHAKING STOP, AT ABOUT 35MPH. THIS WAS EXTREMELY TERRIFYING, SO MUCH SO THAT A FELLOW MOTORIST, WHO WITNESSED THE ORDEAL, STOPPED BEHIND ME ON THE SHOULDER TO MAKE SURE I WAS OKAY.

Steering
Filed Aug 27, 2019140,000 milesAR

THIS TRUCK STARTING DOING THE DEATH WOBBLE AT ABOUT 50 MPH. RAN OVER SOME RUMBLE STRIPS APPROACHING A STOP SIGN AND THE WHEELS SHOOK VIOLENTLY. PUT NEW DRAG LINK, TIE ROD AND STEERING DAMPNER, STILL DID IT. PUT NEW TRACKBAR AND BALL JOINT, BUSHING AND HAD ALIGNMENT STILL DOING IT. IT IS AT DEALER NOW REPLACING TRACK BAR BALL JOINT, SHOCKS AND HAVING ALIGNMENT SHIMMED. TOTAL COST ABOUT 3500.

Steering
Filed Aug 14, 201950,000 milesLA

WHEN DRIVING ON ROAD/INTERSTATE OVER 60 MPH AND HIT A ROUGH SPOT IN THE ROAD THE FRONT END SHAKES VIOLENTLY. ALMOST LOOSING CONTROL OF THE VEHICLE. THIS HAPPENS VERY OFTEN. SHAKES SO BAD YOU NEED TO SLOW DOWN TO ABOUT 30 MPH BEFORE IT STOPS. NOT SAFE.

Engine
Filed Jun 29, 2019TX

WAS DRIVING DOWN THE ROAD AND THE TRUCK STARTED LEAKING DIESEL EVERYWHERE. WE TOOK THE TRUCK TO THE DEALERSHIP WHERE THEY SAID THAT WHEN THE FILTER CLOGS THE TRUCK DOESN'T TURN OFF IT SPRAYS FUEL OUT OF THE TOP OF THE FILTER HOUSING. THIS IS DANGEROUS AS MY WIFE WAS DRIVING THE TRUCK AND SITTING IN THE TRUCK FOR SEVERAL MINUTES WITH IT RUNNING NOT REALIZING IT WAS LEAKING . IT COULD HAVE CAUGHT ON FIRE.

Steering
Filed Jun 12, 201937,800 milesTX

WITH 37K MILES ON MY VEHICLE AND ALL MAINTENANCE PERFORMED AND FOLLOWED BY DEALER, I WAS DRIVING DOWN HIGHWAY AT 70 MPH HAULING A 13K LB 5TH WHEEL RV WHEN SUDDENLY TRUCK AND STEERING STARTED TO SHAKE VIOLENTLY. WITH A HEAVY LOAD ATTACHED I BRAKED AND SLOWED VEHICLE TO 50 MPH TO STOP SHAKING. I WAS 200 MILES FROM NEAREST FORD DEALER IN EL PASO AND DROVE TRUCK AND RV THERE FOR IMMEDIATE SERVICE. INTERNET RESEARCH SHOWS THIS CONDITION IS COMMON WITH F250 TRUCKS EVEN UNDER 10K MILES! THIS IS A VERY DANGEROUS AND LIFE THREATENING EPISODE ESPECIALLY AT HIGHWAY SPEED. THERE IS A FORD TSA WHICH DESCRIBES THIS PROBLEM.

Unknown or Other
Filed May 31, 201934,000 milesCA

THERE WAS A BLACK DUALLY FORD F250 THAT WAS TRADED IN ABOUT A MONTH AGO TO CARMAX OR CARVANA. THE REGISTERED OWNER WAS (XXXXX) FROM SANTA MARIA, CA BUT THE VEHICLE WAS DRIVEN TO TRANSPORT CARS BY (YYYYY)B/D 3/3/82 OWNER OF WHITE LIGHTENING TRANSPORT LLC. THIS TRUCK HAD WELL OVER 300K MILES AND MR (YYYYY) HAD THE MILAGE TURNED BACK AT LEAST THREE TIMES. I BELIEVE IT STATED ABOUT 37K AT TRADE IN. HE MET THE DEALER ON 166 AND HAD TO PULL OVER TO PROGRAM THE CHECK ENGINE LIGHT RIGHT BEFORE TRADING IT IN. I AM NOT SURE OF THE TRADE IN DATE OR VINDICATION BUT I'M POSITIVE THE MILEAGE WAS TURNED BACK 3 TIMES THAT I AM AWARE OF. HE TOOK IT FOR OIL CHANGES AND NEW TIRES SO SOMEWHERE HE HAD TO SLIP UP AND THE MILEAGE WAS LOGGED. NOT POSITIVE OF THE TRADE IN DATE BUT IT WAS RECENT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering
Filed May 10, 201975,000 milesNE

DEATH WOBBLE- 2016 FORD F-250 IS EXPERIENCING THE DEATH WOBBLE AT SPEEDS ABOVE 60MPH. THIS IS A CONTINUING PROBLEM, THE SERVICE MANAGER AT MY LOCAL DEALERSHIP STATED THERE IS NO TSB FROM FORD RECOGNIZING THE 2016 HAS A PROBLEM WITH THE DEATH WOBBLE. THE DEALERSHIP HAS REPLACED THE PARTS IN THE FRONT END THAT FORD SAYS TO ON MODELS THAT EXPERIENCE THE SAME ISSUE. THIS HAS NOT FIXED THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WITH ALL THESE VEHICLE AND FORD KNOWS ABOUT THIS ISSUE AND HAS NOT DONE ANYTHING TO HELP THE CONSUMER. I HAVE SPENT OVER $2000 TO FIX THIS AND IT'S NOT FIXED YET.

Electrical System
Filed May 8, 201982,000 milesNC

BACKUP CAMERA AND BRAKE LIGHTS INOPERABLE/INTERMITTENT DUE TO WATER IN ORIGINAL FORD WIRING HARNESS PIGTAILS, LOCATED ON UNDERSIDE EXTERIOR OF VEHICLE. WARRANTY SHOWS ALL WIRING HARNESSES AND CONNECTORS AS COVERED. SHOULD BE COVERED UNDER WARRANTY PURCHASED FORD PREMIUM ESP WARRANTY UP TO 100,000 MILES ON ODOMETER, BUT WORK TO FIX THE ISSUES ARE BEING REFUSED BY FORD SERVICE DEPT BECAUSE OF "WATER INTRUSION", DESPITE BEING EXPOSED TO ROAD RAIN WATER. CALLED FORD WARRANTY CLAIMS DEPARTMENT AND WAS GIVEN A CASE NUMBER. WAS TOLD THEY WOULD CONTACT MY EMAIL THE NEXT DAY (IT'S BEEN TWO DAYS) ON POSSIBLE WARRANTY RESOLUTION. FORD WANTS TO CHARGE ME FOR THE REPAIR MEANWHILE, WHICH I REFUSED. NOW, THE BRAKE LIGHTS WORK ONLY PART OF THE TIME (COME ON AND STAY ON FOR PERIODS OF TIME), THE BACKUP CAMERA IS PREVENTING ME FROM SEEING ANYTHING BEHIND ME. I'M AFRAID OF BEING REAR-ENDED OR BACKING INTO ANYTHING OR ANYONE. ALSO, FORD MADE ME PAY THE $100 WARRANTY DEDUCTIBLE DESPITE WORK NOT BEING RESOLVED. AND, ORIGINAL WIRING HARNESS WHICH WAS ATTACHED TO THE VEHICLE IS NOW DANGLING UNDER THE TRUCK AS THE TECH BROKE ALL OF THE PIECES THAT ATTACH THE WIRING IN PLACE TO THE VEHICLE.

Steering
Filed Mar 25, 201982,000 milesTX

AT 82000 MILES HAD A SHIMMING IN THE FRONT END OCCUR. WAS NOT ALWAYS PRESENT WHILE DRIVING BUT AT TIMES THE STEERING WHEEL WOULD START SHAKING MAKING IT HARD TO MAINTAIN IN THE ROAD.

EngineFire
Filed Mar 1, 201943,000 milesPA

VEHICLE WAS PARKED AT HOME AND NOT RUNNING. ENGINE BLOCK HEATER WAS PLUGGED IN. SOME TIME WITHIN AN HOUR OF PLUGGING THE BLOCK HEATER IN THE ENGINE CAUGHT FIRE AND WAS EXTENSIVE ENOUGH TO CALL THE FIRE DEPT. INSURANCE COMPANY DECLARED TRUCK A TOTAL LOSS WITH NO CAUSE OF THE FIRE DETERMINED

Electrical System
Filed Feb 26, 201953,500 milesMT

I BOUGHT A NEW F250 SD 6.7L IN 2016. IT HAS 53,000M ON IT. JAN 2019 REDUCTANT HEATER FAILED, FORD WOULD NOT PAY FOR IT. FORTUNATELY MY EXT WARRANTY DID AFTER $100 DEDUCTABLE. FEB 2019 MY TRUCK WHILE DRIVING ON CITY STREETS IT GAVE THE DASH WARNING : CHIMING SOUND, NO OIL PRESSURE, HIGH TEMP, SERVICE ADVANCE TRAC, AIR BAG, BATTERY, AND AFTER STOPPING NOTHING WAS OVERHEATING, AND OIL WAS AT PROPER LEVEL IT WOULD NOT TURN OVER. IT LOCKED THE STARTING SYSTEM OUT. TOWED TO SHOP, WAITED 6 HRS THEN SHOP SAID IT WAS FROM SUSPECTED CORRODED BCM CONNECTOR. THE SHOP TURNED THAT IN TO MY EXTENDED WARRANTY AND THEY DECLINED THE CLAIM DUE TO CORROSION. FORD HAS A BULLETIN OUT ON IT HAPPENING BUT REFUSED TO PAY FOR IT. $1000 REPAIR BILL+ $130.00 FOR THE DIAGNOSIS. THEY ARE NOT EVEN SURE IT WAS CORROSION, BUT SUSPECTS THE BCM CORRODED CONNECTOR. THEY RESET THE CODES, TEST DROVE IT AND GAVE IT BACK TO ME. I WILL NEVER BUY A FORD PRODUCT AGAIN.

Fuel/Propulsion System
Filed Feb 18, 201951,000 milesGA

CODE P20BA, REDUCTANT HEATER IN DEF TANK. IT IS A KNOWN PROBLEM BUT FORD DID NOT INCLUDE MY YEAR MODEL IN THE WARRANTY RECALL. $1050.00 TO REPAIR. I SEE ALL OVER THE INTERNET WITH PEOPLE HAVING THE SAME PROBLEM THAT I'M HAVING.

Engine and Engine Cooling › Exhaust System
Filed Feb 1, 201982,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED TO 50 MPH AND WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER FOR THE DIESEL EXHAUST FLUID WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYTOWN FORD (4110 I-10, BAYTOWN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

Wheels
Filed Nov 17, 2018100 milesND

HAD 2 SETS OF THESE TIRES INSTALLED UNDER WARRANTY DUE TO EXCESSIVE VIBRATION AT HIGHWAY SPEEDS CAUSED BY SEPARATION OF THE TREAD PLIES WITHIN THE TIRE.

Steering
Filed Oct 20, 201841,000 milesCT

MY TRUCK, WITH 41,000 MILES , IS SUFFERING WHATS BEING REFERRED TO ONLINE AS THE " DEATH WOBBLE ". THE SYMPTOMS BEGAN AT AROUND 21,000 MILES AND IT HAS GROWN STEADILY WORSE. IT HAPPENS WHEN HITTING BUMPS OR BRIDGE EXPANSION JOINTS AT HIGHWAY SPEED, FORCING ME TO SLOW TO APPROX 20 MPH TO REGAIN CONTROL, WHICH IS VERY UNSAFE ON A CROWDED HIGHWAY. THE DEALER I PURCHASED THE TRUCK FROM NEW SAID IT IS NOT A WARRANTY ITEM AND MAY NOT EVEN BE COVERED UNDER MY ADDITIONALLY PURCHASED 10 YEAR 100,000 MILE EXTENDED WARRANTY. THE TRUCK IS ESSENTIALLY UNSAFE AT HIGHWAY SPEEDS AND MY WIFE WONT EVEN RIDE IN IT. FORD IS IGNORING A HUGE PROBLEM WITH THEIR PRODUCT , PEOPLE HAVE ALREADY BEEN HURT , SOMEONE IS GOING TO BE KILLED! PLEASE HELP!! I HAVE AN APPOINTMENT AT THE DEALERS SERVICE DEPARTMENT FOR TUEDAY , 10-23-18. THEY HAVE INFORMED ME THAT ANY WORK THEY DO MAY BE ON MY DIME , WHICH JUST BLOWS MY MIND. AGAIN , PLEASE INTERJECT INTO THIS ISSUE BEFORE SOMEONE IS KILLED AND TO SAVE THE BUYERS FROM HAVING TO PAY FORD TO ADDRESS THIS OBVIOUS ENGINEERING MISTAKE.

Unknown or Other
Filed Oct 13, 201849,000 milesNC

STRONG ELECTRICAL SMELL AFTER REMOTE STARTING 2016 F250. DROVE 2 MILES AND DRIVERS SIDE REAR WINDOW SHATTERED WHILE DRIVING.

Engine
Filed Aug 29, 201810 milesND

VEHICLE HAS A HOPPING THAT OCCURS AT SPEEDS OF 40-80 MPH, HAVE TRIED SEVERAL REMEDIES, NONE OF WHICH WORK. HOPPING SENSATION IS SO SEVERE THAT I WOULD BE WORRIED TO PUT CHILDREN IN THE BACK SEAT OF THE VEHICLE. MANUFACTURER IS AWARE OF THE PROBLEM, HAS A TSB IN AN ATTEMPT TO REMEDY THE PROBLEM. THE MANUFACTURER NUMBER OF THE TSB IS 16-0087. MANUFACTURER CLAIMS ISSUE IS CAUSED BY FRAME FLEX. NO KNOWN FIX FOR THE ISSUE. ENGINE ALSO HAS A CONSISTENT ISSUE OF PUTTING DIESEL FUEL INTO THE ENGINE OIL, MANUFACTURER ALSO CLAIMS THIS ISSUE IS "NORMAL"

Steering
Filed Aug 27, 2018150 milesCT

THE STEERING WHEEL IS SHAKING BADLY TO THE POINT THAT THE CAR NEEDS TO BE STOPPED IMMEDIATELY. IT IS EXTREMELY HARD TO DO WHEN IT HAPPENS ON THE HIGHWAY. IN ADDITION TO STEERING WHEEL SHAKE, BOTH FRONT WHEELS ARE WOBBLING AND THE CAR STARTS TO SHAKE.

Visibility/Wiper
Filed Aug 13, 201842,000 milesTX

WHILE TRAVELING ON A HIGHWAY, PULLING A 5TH WHEEL RV, THE VEHICLE'S SUNROOF EXPLODED OUTWARDS. WHEN WE SAFELY STOPPED, THE REMAINING GLASS WAS BOWED OUTWARDS FROM THE VEHICLE.. THE SUNROOF WAS FULLY CLOSED AT THE TIME, AND NOTHING STRUCK ANYWHERE ON THE VEHICLE. WE WERE TRAVELING AT APPROXIMATELY 75 MPH.

Unknown or Other
Filed Aug 7, 201850 milesNV

SINCE THE DAY I PURCHASE THIS TRUCK NEW I HAVE A VIBRATION FROM THE REAR OF THE TRUCK. I TOOK ITT TO FORD TWO TIMES EACH TIME THEY TOLD ME IT WAS NORMAL . THAT'S SECOND TIME THAT I TOOK IT IN THE SERVICE MANAGER ROAD IN THE TRUCK AND FELT THE VIBRATION AND SAID THAT IT WAS BAD. THEY KEPT THE TRUCK FOR 24 HOURS AND THEN CALLED ME AND TOLD ME IT WAS NORMAL. THEY SAID THESE TRUCKS WERE MADE TO CARRY WEIGHT THAT'S THE REASON WHY IT VIBRATES . THIS IS ALSO A FOUR-DOOR TRUCK WHICH CARRIES PASSENGERS. THE VIBRATION IS SO BAD THAT IF THERE WAS A BABY IN THE BACKSEAT SLEEPING IT WOULD NOT BE ABLE TO SLEEP. THE VIBRATIONS THOUGHTS ABOUT 60 MILES AN HOUR ON THE HIGHWAY . THEY STARTED HAPPENING FROM THE DAY I PURCHASE THE TRUCK IN DECEMBER 2016 .

Air BagsCrash1 injured
Filed Apr 24, 201846,000 milesCA

I TOTALED MY 2016 FORD F-250. I SLAMMED INTO A DODGE RAM AT ABOUT 45MPH. MY F-250 BROKE THE SUSPENSION, STEERING, BENT THE FRAME, CRUMPLED THE ENGINE COMPARTMENT AND BROKE THE BRAKES. MY AIRBAGS DID NOT DEPLOY.

Visibility/Wiper
Filed Mar 12, 201826,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Wheels
Filed Feb 9, 201834,651 milesNY

BOUGHT 2016 F 250 USED FROM DEALER NOW I HAVE TIRE TREAD ISSUES. WIFE AND 2 CHILDREN USE THIS VEHICLE AS A DAILY DRIVER BECAUSE WE THOUGHT IT WOULD BE SAFE. NOW NOT SO SURE. ALL TIRES ARE ORIGINAL AND IN GOOD SHAPE UNTIL WE NOTICED A CHUNK OF THREAD STARTING TO SEPARATE FROM TIRE.

Engine
Filed Sep 4, 20175,000 milesTX

DURING REGENERATION THERE IS A JACKHAMMERING EFFECT AND IT SHAKES THE WHOLE TRUCK. SOUNDS LIKE THE VALVES ARE GOING TO COME OUT OF THE ENGINE

Suspension
Filed Aug 11, 2017100 milesAZ

VEHICLE EXPERIENCES SEVERE BOUNCE BETWEEN 70-75 MPH. FORD HAS CONFIRMED ISSUE AND HAS STATED IT IS A "CHARACTERISTIC OF THE VEHICLE". ISSUE WAS REPORTED TO DEALER AND FORD AT TIME OF PURCHASE. BOUNCE IS VERY PRONOUNCED AND VEHICLE IS NOT SAFE DURING OPERATION.

Structure › Body
Filed Jul 5, 201723,000 milesFL

SUNROOF EXPLODED AT 0530 IN THE MORNING THE TRUCK IS ONLY 9 MONTHS OLD AND THE SUNROOF HAS NEVER BEEN OPENED DEALER SAYING FORD DOES NOT COVER UNDER BUMPER TO BUMPER NOR UNDER THE EXTENSIVE EXTENDED WARRANTY WE PURCHASED

Service Brakes
Filed Jun 23, 20172,500 milesNC

COMPLETE BRAKE FAILURE, 2,500 MILES ON THIS CAR!

Electrical SystemFire
Filed Apr 25, 201718,000 milesOK

TL* THE CONTACT OWNS A 2016 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED AT HOME, THE CONTACT NOTICED DARK GRAY SMOKE BILLOWING OUT THE WINDOWS OF THE VEHICLE. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THE SEATS WERE ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NOTICED WIRES IN THE SEAT. THE FIRE DEPARTMENT UNHOOKED THE VEHICLE BATTERY, BUT WAS UNAWARE OF WHAT CAUSED THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION LOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT PROVIDED.

Air Bags
Filed Mar 29, 2017IN

12/07/16 I PURCHASED A BRAND NEW VEHICLE. I DROVE IT HOME APPROXIMATELY TWO MILES TO PICK MY WIFE UP AND TAKE HER FOR A SPIN. UPON STARTING THE VEHICLE THE AIR BAG LIGHT, THE STABILITY CONTROL LIGHT AS WELL AS THE WARNING MESSAGE FOR SERVICE ADVANCE TRAC AND TRAILER BRAKE MODULE FAULT AND THE 911 ASSIST NON OPERATIONAL. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY ENDED UP REPLACING THE RESTRAINT CONTROL MODULE. THEY HAD THE TRUCK FOR ABOUT FIVE DAYS. WHEN I PICKED UP MY TRUCK BEFORE I EVEN GOT OFF THE LOT ALL THE LIGHTS AND MESSAGES CAME ON AGAIN. I TOOK IT TO THE DEALERSHIPS OTHER LOCATION AND THEY HAD IT ROUGHLY THREE WEEKS. THEY REPLACED THE INSTRUMENT CLUSTER AND THE MASTER WIRING HARNESS AT THE INSTRUCTIONS OF FORD ENGINEERING. I DROVE THE TRUCK BEFORE HAVING ALL THE SAME THINGS HAPPEN AGAIN WITH THE EXCEPTION OF THE STABILITY CONTROL/ SERVICE ADVANCE TRAC MESSAGE. I TOOK THE TRUCK BACK AGAIN , THIS TIME THEY REPLACED THE RESTRAINT CONTROL MODULE AGAIN. A FEW WEEKS WENT BUY AND NOW THE SAME PROBLEMS AGAIN. THIS IS THE FOURTH VISIT AND TOMORROW MARKS THE 30TH BUSINESS DAY THE TRUCK HAS BEEN IN THE SHOP. ADD TEN MORE DAYS FOR THE WEEKENDS IT SAT THERE AND THE ONE DAY FOR WHEN THE DEALERSHIP HAD TO REPAIR MY LEATHER INTERIOR THAT THEY MESSED UP. THAT'S 41 DAYS AND I HAVEN'T EVEN HAD IT FOUR MONTHS YET. I'VE REQUESTED THAT THE MANUFACTURER BUY IT BACK NOW TWICE AND WAS DENIED BOTH TIMES. I WAS TOLD THAT MY VEHICLE DOES NOT MEET THEIR CRITERIA. THE SERVICE DEPARTMENT TOL

Visibility/Wiper
Filed Mar 21, 20175,505 milesCA

MY CHILDREN AND I WERE DRIVING ABOUT 55MPH, ON A SUNNY DAY IN CALIFORNIA, UPHILL, ON A TWO-LANE SECTION OF HIGHWAY, WITH LIGHT TRAFFIC GOING IN THE SAME DIRECTION, A MEDIAN TO THE LEFT, ANOTHER TWO-LANE HIGHWAY GOING IN THE OPPOSITE DIRECTION, AND BOTH ROADS ARE SURROUNDED BY UNDEVELOPED LAND. I WAS TALKING WITH MY WIFE, WHO HAPPENED TO BE FOLLOWING US IN HER VAN, WHEN WE HEARD A LOUD "POP". I DIDN'T NOTICE ANYTHING OUT OF PLACE INSIDE THE TRUCK OR WITH ITS DRIVING, AND ASKED IF SHE HAD NOTICED ANYTHING HIT IT FROM HER VANTAGE POINT. SHE SAID "NO" AND WE CONTINUED ON OUR WAY TO OUR NEXT STOPS. WHEN I PARKED, I COULD HEAR A "CRACKING" NOISE ABOVE MY HEAD. I SLOWLY OPENED THE MOONROOF COVER AND DISCOVERED THE ENTIRE MOONROOF HAD CRACKED. THOUGH CRACKED, IT WAS COMPLETELY INTACT AND I COULD NOT FIND ANY SIGN OR DEBRIS INDICATING IT HAD BEEN HIT BY AN OBJECT. I THEN TOOK THE TRUCK TO THE DEALERSHIP I BOUGHT IT FROM, TOOK MORE PICTURES AS IT DEVELOPED A HOLE ON THE WAY, AND LEFT IT FOR THE SERVICE DEPARTMENT TO LOOK AT SINCE THEY ARE CLOSED ON SUNDAY. AS I WAS TAKING PICTURES OF THE HOLE, I NOTICED THE EDGES WERE ALL INVERTED RATHER THAN FACING DOWN INTO THE TRUCK. IT'S AS IF PRESSURE BUILT UP INSIDE AND BLEW THE MOONROOF OUTWARD. THE NEXT DAY, THE SERVICE DEPARTMENT TOLD ME IT WAS DUE TO AN "IMPACT" AND DESPITE MY EXPLANATION AND PICTURES, REFUSED TO COVER THE REPAIR UNDER WARRANTY. THE TRUCK ONLY HAS 5,515 MILES ON IT AND IS WELL WITHIN THE SCOPE OF THE MANUFACTURERS WARRANTY. I

Service Brakes
Filed Mar 8, 2017PA

HAS A HISSING SOUND UNDER THE PASSENGER SIDE ,HAS BEEN GIVING US UPSET STOMACHS AND SOMETIMES HEAD ACHES,JUST PLAIN SICK FEELING, WHEN THE AC AND DEFROST ARE ON. ALSO FROM END ABS SEEMS TO ENGAGE WHEN GOING AROUND A BEND AND THEN SUPPOSEDLY THE AUTO CORRECT KICKS IN AND TRIES TO CORRECT THE TRUCK PULLING STEERING WHEEL. WAS TOLD THEY TESTED ONE TRUCK AND IT DID IT ONE TIME,THIS IS AFTER THEY PUT IN COUNTLESS HRS ON LABOR PLUS A $1000 INTO A NEW STEERING COLUMN AND DETERMINED THAT IT IS NORMAL OPERATING CONDITION. DIDN'T BUY IT FOR THIS GOD FOR SAKE NOISE . AS FOR THE HISSING,TOLD ME TO DETAIL THE TRUCK AND THAT THEY WERE NOT GOING TO DO ANYMORE FOR THIS. THIS HAS BEEN GOING ON SINCE THE FIRST WEEK OF BUYING THIS TRUCK. OVER AND OVER TO THE DEALERSHIP,THEY KEEP PUTTING NEW PARTS ON. IF THIS IS NORMAL OPERATING CONDITIONS,THAN WHY DON'T THEY KNOW WHAT TO REPLACE AND KEEP PUTTING MORE TEST AND PARTS. NO ANSWER ON THE HISSING SOUND AND VERY VERY RUDE MANAGERS AT DEALERSHIP.

Fuel/Propulsion System
Filed Jan 28, 20175,500 milesLA

DEALERSHIP REPORTS A FAILURE TO THE HIGH PRESSURE FUEL PUMP. REPAIRS ARE $7900.00. ONLY 5500 MILES ON THE DIESEL TRUCK AND IS NOT COVERED UNDER WARRANTY. NO WARNINGS LIGHTS OR ALARMS WERE GIVEN. AFTER THOROUGH RESEARCH, THIS IS A CONCERNING PROBLEM, WITH FORD/BOUSCH.

Structure › Body
Filed Jan 9, 201722,000 milesTX

WE WERE DRIVING DOWN INTERSTATE 70 NEAR GLENWOOD SPRINGS, COLORADO ON DECEMBER 23, 2016. DRIVING 75 MPH (THE SPEED LIMIT) WITH NO CARS NEARBY. IT WAS A STRAIGHT STRETCH OF INTERSTATE. DRIVING CONDITIONS WERE CLEAR, NO SNOW OR ICE ON THE ROAD. OUTSIDE TEMPERATURE WAS 40 DEGREES F AND SUNNY. INTERIOR TEMPERATURE WAS SET ON 69 DEGREES F. OUT OF NOWHERE, THE SUNROOF SPONTANEOUSLY SHATTERED, BLOWING A HUGE HOLE THROUGH IT. IT SOUNDED LIKE A BULLET HAD GONE OFF. THERE WERE NO ROCKS NOR SHELL CASINGS FOUND IN THE VEHICLE. FORTUNATELY, WE HAD THE SUNROOF VISOR CLOSED AND DID NOT GET INJURED BY GLASS. THERE WAS BROKEN GLASS ALL OVER THE INTERIOR OF THE HEADLINER. WE WERE VERY STARTLED AND THE DAMAGE WAS APPROX $2217 TO FIX. FORD DENIED THE WARRANTY CLAIM (VEHICLE ONLY HAD 22K MILES AND WAS STILL UNDER FACTORY AND EXTENDED WARRANTIES THAT WE HAD PURCHASED). THANKFULLY MY HUSBAND WAS DRIVING BECAUSE I WAS PANICKED AND PROBABLY WOULD HAVE HAD AN ACCIDENT. *TR

Electronic Stability Control (esc)
Filed Oct 30, 2016OH

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN TWICE WITHIN 10 MILES OF EACH OTHER MY TRUCK STARTED VIOLENTLY SHAKING ALOST SENDING ME INTO ANOTHER LANE AND LOSING CONTROL. HAD TO SLOW DOWN ALMOST TO A STOP BEFORE IT WOULD QUIT. *TR

Structure › Body
Filed Oct 17, 201617,000 milesOH

TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO BOUNCE UP AND DOWN. AT 70 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 17,000. UPDATE 01/05/2017*CT

Engine
Filed Aug 25, 201615,200 milesCA

ENGINE RUNS ROUGH DURING EXHAUST REGEN. TYPICALLY WHEN DRIVING BETWEEN 55-65, THE DIESEL EXHAUST FLUID WARNING APPEARS. ALMOST A MINUTE LATER THE TRUCK BEGINS TO MAKE LOUD JACK HAMMER NOISE AND LOSES POWER. FEELS VERY UNSAFE AS YOU LOSE POWER FOR ABOUT 10 SECONDS.

Engine
Filed Aug 16, 20168,200 milesAL

THE TRUCKS DIESEL ENGINE SPORADICALLY SHUDDERS/SPUTTERS/STALLS CREATING A LOSS OF POWER AND DOESN'T RESPOND TO THROTTLE INPUT. THE ISSUE OCCURS SPORADICALLY WHILE CLEANING THE EXHAUST FILTER. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. THIS HAS OCCURRED 4 TIMES AND IT HAS OCCURRED ON CITY STREETS AND HIGHWAYS. THIS HAS OCCURRED 4 TIMES. THE DEALER HAS REFLASHED THE SOFTWARE ONCE. IT IS CURRENTLY AT A FORD DEALERSHIP FOR THE PAST 30 DAYS. THEY STATED THEY ARE REPLACING THE VALVES ON THE LEFT SIDE( HEAD) AND MAY SEND THE HEAD TO A MACHINE SHOP.

Fuel/Propulsion System
Filed Jun 24, 20162,000 milesAK

THE FUEL TANK SENDING UNIT IS NOT GUARDED. POOR DESIGN, I HAVE A FLEET OF FORD TRUCKS. I HAVE A 2010 F250 CURRENTLY IN THE SHOP, FORD HAS A FACTORY SHIELD COVERING THE EXPOSED FUEL LINES. FORD IS ALSO NOT COVERING THE REPAIR UNDER WARRANTY. THE DEALERSHIP ALSO STATED THIS IS NOT THE FIRST TRUCK WITH THIS DAMAGE. FUEL WAS SPRAYING ON THE EXHAUST FOR A WHILE BEFORE IT DIED.

Visibility/Wiper
Filed May 2, 20161,500 milesAL

WHEN USING DELAY WIPERS OR HARD RAIN VISION IS IMPAIRED AS THE WIPER RETURNS TO HOME POSITION. A HUGE POOL OF WATER IS PULLED BACK ACROSS WINDOW IMPAIRING VISION. DEALER REPLACED WIPERS, WAXED WINDOW NO HELP. WE DROVE OTHER VEHICLES ON LOT, THEY DO THE SAME THING. DEALER ACID WASHED THE WINDOW, WHICH MAKES IT EVEN WORSE. I HAVE A BLURRED VISION LIKE WHEN YOU SEE HEAT OFF THE ROAD IN THE HORIZON. VISION IS VERY UNSAFE WHEN DRIVING INTO SUNLIGHT OR AT NIGHT WHEN HEAD LIGHTS HIT THE WINDOW. FORD WARRANTY DOES NOT WANT TO FIX. I HAVE BEEN DEALING WITH THIS FOR A OVER A MONTH NOW. THE VEHICLE HAS ABOUT 2400 MILES ON IT CURRENTLY. I HAVE WORKED IN THE AUTO MFG BUSINESS SINCE 1989 IN QUALITY CONTROL WITH SOME PREVIOUS EXPERIENCE WITH WIPERS AND WINDSHIELDS.

Engine
Filed Apr 19, 201645,240 milesOH

09/05/2016 PURCHASED 2016 FORD. 11/24/16 FUEL FILTER PLUGED, REPLACED AT LANDERS FORD BENTON AR.12/23,2016 CHECK ENGINE LIGHT (CODES P008A, LOW FUEL PRESSURE/ AND P0170 , SOMETHING TO DO WIOTH THE FUEL) TOOK TO DONLEY FORSD GALION OHIO. THEY WERE NOT SURE WHAT TO DO BUT SUGESTED CHANGING THE FUEL FILTERS. TRUCK WAS UNDER WARANTY BUT CHARGED ME TO DO SO MILEAGE WAS 27,486. 1/12/16 CHECK ENGINE LIGHT AGAIN TOOK TO HACIENDA FORD EDINBURG, TX FOUND CODES P0170 (SECOND TIME) AND P229F SOME KIND OF SENSOR. THEY CHECKED THE FUEL AND FOUND METAL IN THE FULE FILTER, LINES AND TANK. I WAS TOLD THAT THE HIGH PRESSURE PUMP HAD FAILED AND THAT IS WHERE THE METAL WAS COMMING FROM. THEY REPLACED FUEL SYSTEM KIT, 8 INJECTORS, HIGH PRESSURE PUMP,STEEL LINES,RETURN LINE, FUEL FILTERSAND FLUSHED FULE LINES AND FUEL TANK. MILEAGE WAS 29446. I LOST A HALF TANK OF FUEL APPX 15 GALS. AND HAD TO PAY $19.74 FOR FUEL TO RESTART THE TRUCK. I BELIEVE MY LOST FUEL AND THE OTHER SHOULD HAVE BEEN COVEWRED UNDER WARANTY. I FORGOT TO MENTION THE PARTS WERE UNDER BACK ORDER AND I HAD TO WAIT SEVERAL DAYS FOR THEM TO GET THE PARTS. REPAIRS COMPLETED 1/21/16 MIOLEAGE 29,362. 04/12/16 CHECK ENGINE LIGHT AGAIN P0170 AGAIN MILEAGE 45240 WAS TOLD BY DONLEY FORD THAT THEY WILL MONITER SOMETHING CALLED OASIS FOR REPAIR PER SSM#45737. SO FORD DOES NOT KNOW WHAT IS CAUSING THIS OR HOW TO FIX THE PROBLEM.I USE MY TRUCK FOR WORK, TRANSPORTING RV TRAILERS SO I NEED TO RELY ON IT. NEEDLESS TO SAY I DO NOT HAVE MUCH CONFIDE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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