2019 Ford F-150 complaints

This complaint with the NHTSA is to bring to your attention malfunctioning Sync 3 systems caused by an Over the Air (OTA) update Ford has pushed out to vehicles without permission from owners that has caused the Sync Systems to malfunction. Backup camera screen view while driving in a forward direction and reocurring pop-up screens which require driver interaction are two primary concerns. Loss of handsfree phone and navigation functionality are secondary concerns. I believe an investigation by the NHTSA is justified. Ford issued the software update that broke my Sync 3 system. Ford has stated that no software update is currently available to fix it. Replacing the APIM will fix the Sync 3 system. Vehicles under warranty are eligible for a no-charge APIM replacement. Vehicles out of warranty, like mine, are subject to +$1000 Ford repair charge. I believe Ford is responsible to repair all Sync 3 systems that they broke. These repairs should be made regardless of warranty. This likely warrants a recall by Ford as soon as possible. Here is a link where the F-150 Community has been discussing this issue since April 2023: https://www.f150forum.com/f118/sync-3-memory-issue-538739/index34/ I have logged the issue with Ford directly as well. They are not offering to help me resolve the issue because I am out of warranty.

Tsb 22-2254, causing people's voice command and rear camera issues. There are many issues with Sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159

Transmission not shifting smoothly, it lurches into gear when accelerating or decelerating. There have been times where I’ve almost had power failure. My safety was put at risk when trying to merge out onto the highway across traffic and my truck would not shift out of first gear and felt like it was about to stall out before finally kicking into 3rd gear…and I could have been hit by oncoming vehicles. This has happened numerous times and now it occurs every time i am shifting out of first gear. I’m taking the vehicle in to be inspected at automation Ford on July 18th 2023. The vehicle has not been inspected by police, or insurance. There have been 0 warning lights or check engine lights to date. Start date was approximately 04-2022 and it’s gotten way worse and it is now 07-2023

Upon cold start up their is a significant rattling for 5-10 seconds, Started around 60K miles. when driving there is a lag in performance for first few miles. Consistent with Cam Phaser failure with F150 3.5 eco boost engine. This problem has been reported to Ford and CSP 21N03 explains the exact problem. Ford claim my VIN isn't covered under this Customer Satisfaction Program 21N03.

My truck backup camera is not working. It goes black or distorted to where you can’t see anything behind you. It identical to a recall on other 2019 Ford F150s. But my truck is not on that recall. If the problem is the exact same, shouldn’t it be fixed through the recall as well?

In March of 2022, Ford launched a TSB campaign for its F150 model trucks spanning a few years. The TSB was for a Cam Phaser issue and the company offered an extended mileage warranty with a tiered coverage chart based on your current miles while experiencing the problem. The campaign ended January of 2023. I own a 2019 F-150 and my truck began having the issues under the TSB in April of 2023. When I brought the issue to the Ford dealership, I was then informed of the open TSB (TSB's are not made public, but rather opened up for mechanics use to easily diagnose an issue). I was told that due to my mileage as well as missing the 'expiration of the campaign' by just a few months, I would have to cover the cost of the repair. After battling with Ford, I was able to gain some assistance from the dealership towards the cost of the repair. My truck was dropped off to a Ford dealership on May 8th, 2023 and is still there awaiting parts for this KNOWN issue. There are roughly 40,000 parts for this issue that are on backorder. I was updated yesterday that the parts are still 2-3 weeks out from being available. Not having my vehicle for close to 3 months now and still being expected to pay $750 for a repair with an active TSB is absurd. At what point does this issue constitute a recall? I am writing and requesting that this issue be a known recall to the affected trucks. For a consumer to have to pay for a cost that is out of their control, and a known/acknowledged issue by the dealer/c

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was being started, there was a rattling sound coming from the engine compartment for several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact stated that the failure recurred while starting the vehicle. The vehicle was taken to the dealer, who informed the contact that the failure was related to Ford Technical Service Bulletin Number: 23-21-43. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.

10 speed transmission problem where the torque converter is not engaging the transmission and it does not downshift.feels like driving over rumble strips and feels underpowered. This vehicle has been to the dealership 4 times for this problem and they keep telling me there is nothing wrong

After being park for over 6 hours, Truck spontaneously started to smoke, sparked, and caught fire at 1253am. This ignition was inside the engine compartment on the passenger side. All was recorded on 24hr video monitoring and my truck was in stock condition without any aftermarket parts and no warning lights on. Incidentally my truck had just been routinely serviced with the past month by the dealership and all was fine. Within minutes the truck was engulfed in flames, my neighbors and I attempted to extinguish the flames until the fire company arrived within 6 minutes. Within this short less than 15 minute window the entire engine and cab was destroyed. If this truck was parked in a garage this incident would have been catastrophic. Luckily no one was injured and the prompt response of my neighbors and the fire company prevented this from catching my home on fire. The police and fire company reviewed the video and informed me to notify any safety board and The Ford company directly. In review this problem is not new and well document in the past. There are recalls in place for the same make and model vehicles with the same fire starting in the front passenger side. Unfortunately my VIN was not included in this recall.

I took my 2019 Ford F-150 limited to Russell & Smith Ford to diagnose a loud ratel noise on cold start. Cause : Failed cam phasers. The truck has 68,250 mi and ford has this common problem with all 3.5L Ecoboost VCT cam phasers that have loud noise on cold start. If not repaired it can cause to engine failure, Ford has designed new VCT to solve the problem and issued a recall # 21n03 but I found out that they didn't include my truck vin # . I called Ford customer service and she told me that I qualified with the requirement and she con not explained why my vin # doesn't covered.

The contact owns a 2019 Ford F-150. The contact stated while the vehicle was started, he heard an abnormal piston knock sound. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there were no related recalls for the failure. The failure mileage was approximately 68,000.

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The contact related the failure to Customer Satisfaction Program: 21B10 (Cam Phaser Rattle). The vehicle was taken to the dealer; however, the Customer Satisfaction Program: 21B10 (Cam Phaser Rattle) had expired and the dealer was unable to service the vehicle unless the contact paid out of pocket. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

Beginning 3 months ago, intermittently during in-town traffic driving, the vehicle will shut off. It happened about once a month. Three weeks ago when it did this, it said Low Charging System, so I took it to the dealer where purchased it. The Alternator tested Low, so it was replaced. Two weeks later, it died at a stoplight again & at Idle, then the Dash Message said Disengage Auto-Shut Off and Restart Engine. I called the dealer where purchased it & they came and got it. They tested it for a couple days & also had several people drive it, and they said it did fine with the Auto-Shut Off Turned On. Well this afternoon I drove it local around my own town, and it's still runs rough. It idles rough and is acting like it wants to die again at stoplights. I only way to be comfortable driving it is with the Auto-Shut-Off Disabled. In traffice at a redlight that turns green, and if you're stalled out, it's going to cause a rear-end collision. Not to mention it's hard on the battery and alternator having to keep restarting at intermittent intervals in traffic. The dealer said they drove it around their lot area, however, it doesn't do it unless drive it for 45 minutes or an hour. When discussed this with 3 area Ford Dealers, they all said it's going to be hard to find. There's no Check Engine Light or any sort of Code that can be used. They also stated it's probably something small causing it. One specific dealer stated that something else is causing this issue, and until that is fo

The contact owns a 2019 Ford F-150. The contact stated that upon cold starting the vehicle, an abnormal cranking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam phasers needed to be repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 120,000.

The dashboard continues to warp and separate. We are now on the third one. I’m dealing with this problem for three years now.

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine was consuming an excessive amount of engine oil. The contact was informed that the oil level was down a half quart every 1,000 miles. The dealer informed the contact that the vehicle needed an oil change every 5,000 miles and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 41,066.

Sent truck in to Randall Reed Ford for service recall truck sat unattended for a week with same recall defect no repairs made

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer on separate occasions, where it was determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

2019 Ford F-150 crew cab with 047763.1 miles on it while returning from Vermont has started with sever and harsh shifting at various speed, this results in a loud CLUNK followed with a hard and swift gear change. This has happened at vaious speeds from 15 mph to 75-80 mph. It feels like the transmission is about to drop/explode which could cause an accident on an interstate roadway. Spoke with Larson Ford service advisor who is aware of the 10R80 transmission issues and they will check my truck on June 7th, 2023. There has not been any warning lights/check engine lights/messages as of yet

Transmission fails to shift and truck fails to accelerate. It's very dangerous crossing the intersection when it occurs.

Drivers side wiper arm is visibly loose. It does not make constant contact with the windshield Engine consumes 3 quarts of oil in less then 2k miles, it currently has 57,818 on odometer, has been regularly serviced Ford recommend 91 or above octane to curve “pinging and pre detonation”. Have run 91 octane fuel for last 5 tanks and continues to misfire and ping between 1500-2000 rpms while under no load besides the weight of the vehicle

I HAD JUST RETURNED TO MY WORK. CUSTOMER CAME IN SAID MY TRUCK MADE A NOISE AND RIGHT SIDE DROPPED. AFTER TOWING TO DEALER THEY SAID SPRING FAILED. IF I HAD BEEN DRIVING O WHAT AN ACCIDENT. OTHERS HAVE REPORTED THIS ONLINE BUT I BELEIVE A RECALL SHOULD BE LOOKED AT. WHAT IF MY OTHER SPRINGS FAIL WHILE DRIVING? WHAT IF I DIDNT HAVE EXTENDED WARRANTY THIS IS A SERIOUS CONCERN PS I DRIVE 2 MILES TO WORK MY TRUCK HAS 18700 MILES ON IT

Transmission bucks and skips gears in the 800-2000rpm range. When acceleration applied in the rpm range given, it hesitates and then lurches forward . It also 'jumps' in a forward motion when starting in park on a level surface. I had the transmission software flashed by Ford last year which helped for 2-3 months only. It is getting worse. Ford now wants to charge to refresh the software again since the truck is out of warranty by 6 months.

Two instances of severe loss of transmission function occurred at highway speeds within the last 5 months. The first instance occurred on flat terrain (in Michigan) with no load in the bed of the truck. The second instance occurred in hilly terrain (Tennessee) with about 500 lbs. in the bed of the truck. In both instances the transmission started cycling/jumping between first and tenth gears and several gears in between. This cycling was very fast and repetitive. The driver was forced to quickly decelerate (remove foot from accelerator peddle, apply brakes) to maintain control and pull off the highway. It was noted in both instances that the transmission temperature had shot up to around 220 degrees F. The normal temperature for the transmission in this truck at highway speeds has been observed to be around 190 degrees F. In the second incident, the wiper functionality was lost; the wipers would only work at the highest speed. (The functionality of the wipers in the first incident was not determined.) In both instances the engine was shut off to allow the transmission temperature to cool down to within the range of 190 degress F. Once the the transmission cooled to this range, the truck could be driven because the transmission functioned properly. Also, proper wiper function was restored.

I tried to have my transmission fluid changed 2019 F150 5.0L with a 10R80 (10-speed automatic) transmissions. The shop was Goss garage in Crofton MD and they would not take liability to service it because the vehicle has a Technical Service Bulletin outstanding from Ford, TSB-21-2315 and I tried to call Ford Koons in Annapolis and have not got a return call. I chatted with Shakura for 20 minutes and she brought up two other TSBs and told me to talk to a dealer. I have a copy of the TSB and it looks rather involved so I’m worried why all this run around.

Constant transmission issues where the shifting between certain gears was not operating correctly. The dealership performed a number of what they called “Adaptive Relearns” to try and reset the computer but it only helped for a short period before the shifting went back into the same format where it would shift improperly. I’ve been having the same issue since before the Warranty was up. I finally made then drive my truck to check the issue and they agreed it was in fact most likely a mechanical issue. I received a quotation for $6k to remove and disassemble the transmission to address a possible sleeve in the CDF drum that may have moved. Now my truck is out of Warranty so it’s out of pocket to fix it. Had this been addressed properly when I brought it in originally, it would have been fixed under Warranty.

Truck when approaching intersection trucks transmission goes into neutral. Causing a safety hazard This problem has been in shop 3 times with no fix also called fords main number suppled by dealer with no help from them

The contact owns a 2019 Ford F-150. The contact stated that on various occasions after turning on the vehicle, a loud rattling noise was heard coming from the engine compartment. The contact also stated that the failure reoccurred while the vehicle was stopped at a traffic light. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The approximate failure mileage was 40,000. The contact stated that the dealership noted that the engine phasers rattle on start up.

While driving the transmission had a harsh engagement when shifting gears and when leaving from a stop later the same day the vehicle would no move when applying the acceleration pedal, then the transmission engaged after a few seconds. The transmission or Transmission Control Module (TCM) needs to be addressed.

Steering wheel airbag cover has been replaced twice already and has failed a third time. The plastic cover separates at the release point for the airbag, directly below the steering wheel emblem, exposing the airbag to the elements. The composition of this FORD airbag cover has changed at least once and is still failing in the new design. Dealership is refusing to provide me with service records requested 3 times.

On July 14, 2022, I took my F150 to Ford and it was determined that the 10 speed transmission was going to need to be replaced. I had 60,400 miles on it when it starts having major malfunction going on in the Powertrain. At the time the transmission replacement was being done, it was Ford’s knowledge that the Cam phasers were not functioning correctly.. causing sudden jerk and knocking.. Cam Phasers we’re not replace last year nor looked at, even though I told them that there was sudden jerks happening. It was under warranty at that time (last year). Ford also knew that reprogramming the trucks software, does not correct any of the problems that they are having. Now at 70,000 miles I’m going back in to, Southwest Ford in Hudson Oaks, Texas, to get these parts replaced as soon as they are available. They are requesting $700 (just like when the transmission was replaced). Which it is my opinion that the total amount should be covered-$1800.

Transmission has Almost failed and is exhibiting jerking, thud sounds, and causing small whip lash affects. Transmission was serviced a year ago and "reprogrammed" the timing. The last month the transmission started experiencing hard shifting, jerking and missing gears. I took it into the dealer again to diagnose and was told I will need a new transmission at 140k miles.

10 Speed transmission has rough shifting. Clunks, delays, gets stuck in gears and hesitates. Have had the transmission reprogrammed, valve body replaced, and other repairs from ford dealer. Most recently had a new transmission installed and all the same problems after 2000 miles if not worse than the old transmission.

After owning the vehicle for about a year to a year and half transmission developed jerking in 3rd gear occasionally. Took the vehicle to the dealership while under warranty and was advised multiple times that this was normal. Now occasionally there is a sudden reduction in power to the wheels and it almost seems like the vehicle is not shifting at all. This has happened more than once and unfortunately to sporadic to provide an actual date

Automatic transmission malfunctioned. Loss of power between 3 (third) and 4 (forth) gears. When upshifting from 3 to 4 it will experience a loss of power, however it is not consistent and seems to happen randomly. Likewise while downshifting from 4 (forth) to 3 (third) the transmission will clunk and lock-up for a 1/2 sec while the engine rpm tries to match the downshift. This has caused a loss of traction from the rear wheels while decelerating when shifting from 4 to 3. Again it is not consistent and seems to happen randomly. Vehicle has been in for complaint of these issues and dealer noted it is normal and transmission adaptive shift table needed to be reset. However this did not fix the issue. Issue is still present. There are no warning lamps or fault codes. These issues began at about 6,000 miles. I am not at over 25,000 with no resolution. Vehicle details 2019 Ford F150 3.5L EcoBoost 4x4 Lariat with the 10R80 (10 speed) transmission. Other symptoms include transmission shifting harshly and erratically between all gears, causing the vehicle to jerk, lunge, again clunk and hesitate between gears especially 3 and 4.

My 2019 F-150 has the 10-speed transmission which shifts erratically. Driving down the interstate the transmission goes into a "neutral mode" which greatly reduces the speed, thus nearly causing me to be rear-ended. When this happens, I've noticed the gear selection lights on the dash go from 10th gear to 1st gear during the "neutral mode". This has happened on numerous occasions. The last couple of times this has happened a "gear" light will display on the cluster. Shifting between 1-3 , 4-6, and 7-9 seems to shift very hard and erratic, sometimes missing gears. The truck is presently at the dealership, but it has been acting up for a month. The dealership was booked and couldn't get it in until 5/1/2023

Truck has the 10 speed transmission. Has many intermittent issues including: Slipping transmission when going into gear from cold start, jerky/clunking shifting, loss of power.

PowerTrain Malfunction Failed, notification on my vehicle appeared on 4/28/23, although I had been notifying dealer for 3 months prior the safety issue I was experiencing, and nearly got killed on a major interstate, on 4/26/23 my truck stalled as foot pedal would not work. Major safety of semi-trucks and other vehicles on main I30 Interstate were trying to avoid hitting me due to my vehicle abruptly downshifts from 10- to 1st gear. Foot pedal inoperable during that time. Yes, the dealer and Ford on 4/28/23 provided me a rental vehicle after my near collision experience until they figure out what to do, replace transmission or rebuild, unresolved. No the vehicle had no warnings, but did have symptons, which I took to dealer and they ran a diagnostic, and found nothing, they said there are TSBs out there with the downshifting issues, and stalling, jerking of transmission. But they said just wait it out initially, and I had to call Ford Corporate relations and raise the roof, after I nearly got killed by semi trucks from being stuck in a major interstate highway. December 2022 when it began, the dealer kept doing a reset, which seemed to make it worse, then when I told them how unsafe it was they ignored me, until April 26th when I left a voice mail after nearly being killed. I demanded service as I have a warranty and they ignored the symptoms for so long. Multiple people could have been killed on the interstate when my truck stalled, I had to try and coast to the side of inte

Transmission clunks and lunges. Gets stuck in high gear and the truck loses power.

After purchasing my truck, it was discovered that the back up camera doesn't work. It will work on occasion when the truck is put in reverse. The safety for myself or others is that I cannot see behind me when backing up. I have not taken the vehicle in for an inspection since I have been told that this is an issue for other Ford F150's in the same year. When backing up my screen says camera not available.

I approached a stop sign on a downhill descent and as I approached, the auto StartStop shut off my motor and I lost control of the vehicle. I could not steer and the brakes were squishy. I started rolling in to oncoming traffic. When I looked down at the dashboard it read, “Auto StartStop Shift to P, then Restart Engine.” I have a picture of the alert.

The contact owns a 2019 Ford F-150. The contact stated that the backup camera failed to display the view in the rear of the vehicle intermittently. The contact took the vehicle to the dealer who confirmed the vehicle was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention) and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford F-150. The contact stated that at startup, she heard a rattling sound at the hood of the vehicle. The contact then stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was able to be restarted. The contact was unsure of any warning lights. The vehicle was taken to the dealer where it was diagnosed that the PCM needed reprogramming with the 21B10 update. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, and the vehicle stalled, without warning. The vehicle was taken to a different dealer where it was diagnosed that the Cam phaser, bolts, seal, engine valves, engine gasket, and crank shaft oil needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the warranty had expired and advised to contact the NHTSA Hotline. The failure mileage was approximately 107,328.

After purchasing my 2019 Ford F150 equipped with a V8 engine I noticed a loud knocking or tapping noise coming from the engine and a large consumption of oil happening. With no visible leaks I was putting about 1.5 to 2 quarts of oil a month in the engine to keep it filled. Loosing that much oil so fast could cause the engine to experience a catastrophic engine failure at any driving speed causing danger to me, my family, or other drivers on the road. Not to mention the environmental impacts caused by the engine burning so much oil so fast in possibly thousand of trucks across the country. I scheduled service with a Ford dealership. I have taken the truck in twice to have it looked at. Dealership has performed several service bulletins on it but it is still making a knocking and tapping noise and using excess amounts of oil. I have been told by ford dealership that they are aware of the problem and unable to determine if, or when, problem will be able to be fixed. This seems unacceptable knowing the truck is still under factory warranty. I have looked for answers online and found this engine in 2018-2021 Ford F-150 trucks is causing the same problem for a HUGE amount of other Ford truck owners as well.

My engine failed after just 32,000 miles

The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the rearview camera image had been distorted for three consecutive days. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera image needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.

I’m experiencing loss of power hard jerking near miss collisions at cross traffic areas gears slipping

The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the engine was making abnormally loud rattling sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring mainly while starting the vehicle. Additionally, the contact stated that the vehicle would shudder while idling. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser was rattling and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and was driving sluggishly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 21N03 Engine Cam Phasers (Engine). The failure mileage was approximately 66,000.