The contact owns a 2019 Ford F-150. The contact stated while driving at various speeds, the vehicle intermittently downshifted without warning. Over time, the failure worsened, and the transmission would shift to a lower gear while driving at a higher rate of speed. The vehicle was initially taken to McElveen Buick GMC (117 Farmington Rd, Summerville, SC 29486) and diagnosed with transmission failure after metal shavings were found inside the transmission. The dealer replaced the transmission with a used transmission. The vehicle was then sent to a Ford dealer after issues with the transmission persisted. The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 65,000.
2019 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The contact owned a 2019 Ford F-150. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was vibrating. The contact did not notice any leaks. The vehicle was taken to the local dealer, where it was diagnosed that the engine and turbo charger needed to be replaced. The mechanic informed the contact that cylinder #5 valve was missing. The contact was informed that the vehicle had experienced a catastrophic engine failure, and that the intake valve was incinerated. The vehicle was not repaired. The dealer informed the contact to Trade-In the vehicle. The manufacturer was contacted and filed a claim, but no assistance was provided. The failure mileage was approximately 71,105.
The contact owns a 2019 Ford F-150. The contact stated that while operating the vehicle, the wrench warning light illuminated. The contact stated that later after restarting the vehicle, the wrench warning light was off, but the check engine warning light remained illuminated. Additionally, while driving at various speeds, the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 36,800.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, he heard an abnormal rattling sound. The vehicle was taken to the dealer. The vehicle was diagnosed with a cold started rattling. The contact stated that the dealer informed him that the vehicle was repaired under warranty as much as the manufacturer would allow. The contact stated that the failure reoccurred. The vehicle was taken to the dealer again. The vehicle was diagnosed with VCT rattle on start-up. The contact was informed that the VCT units needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and aided with the repair cost. The failure mileage was approximately 45,000.
While driving on a straight roadway the right rear wheel hub broke off of the rear axle. This caused the truck to turn to the left out of control. The truck crossed over the center line while the entire wheel/tire separated from the wheel well of the truck. The wheel/tire traveled another 50 yards off the roadway into a field. The truck struck a hill on the other side of the road deploying the side airbags due to impact with a road sign. The wheel hub/axle was inspected by a mechanic and the insurance company. The wheel hub was determined to be a defective part by the mechanic and insurance company. The wheel hub had noticeable rust where the axle was connected to the wheel hub. The truck was totaled and removed by the insurance company.
First problem, My air bag cover is cracked and the air bag comes out, I Took my vehicle to the dealership before the 36000 miles, when still has bumper to bumper warranty, they replaced the air bag cover for free, after several months my air bag cover broke again, I contacted the dealership, their answer it was that I have to pay for the repairs, air bags are defective because the cover broke by it self, Second problem, My transmission have a Rough, harsh and erratic shifting some times have Hesitation between gears and Gear getting stuck while shifting, I was merging in to the highway when I tried to speed up my transmission Lose all power and return the shift to first gear, almost get hit by another vehicle because I couln'd speed up, My vehicle stay irresponsive for several seconds, then I hit the gas pedal to the end and the engine rev up then I got my transmission back, That happened to me twice in one day, I'm scared to drive my pick up, When I get home I realized that Ford have a lawsuit against this 10 speed transmission
I was driving and the windshield wipers started wiping on their own. It was not raining and the windshield wiper setting was on off. This caused dirt and debris on the windshield to smear and I could not see where I was driving. For the next few days windshield wipers would randomly turn on on their own. It svwrely affected visibility. I read online that this was a common issue due to a malfunctioning windshield wiper switch. I replaced the switch and am hoping this doesn't happen again.
The contact owns a 2019 Ford F-150. The contact stated when the vehicle was shifted into reverse, the back-up camera displayed static and an unavailable notification. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
On my 2019 Ford F-150 with ~68,000 miles The 10R80 10 speed transmission was jumping out of gear while going down of the road IN 10TH GEAR GOING 58-65MPH, having to feather the gas to get it back into gear. Also during take off from a stop light the gears would slam into gear and sometimes not even go into gear causing me to not only stop traffic but abruptly change the speed of my truck which has almost caused multiple accidents. Thankfully I did not have my family in my vehicle during some of these "Close Encounters." This is an active problem with Ford and already multiple attempts for lawsuits with little traction. Someone is going to DIE and it is going to be on FORD for not addressing this issue. I brought it to Lookout Ford in Morehead City, NC. and they said it was a bad VALVE BODY, and they are seeing them more frequently by the day with ALL FORDS WITH 10R80 transmission. Finally I went to get my valve body replaced at Torque Transmission in New Bern, N.C. and got sent to Lincoln Dealership to get the new part flashed and calibrated. Once Torque Transmission picked up my truck from Lincoln, the issue was not resolved and gave him issues driving all the way back to the shop. After Torque did more research and reading Ford Bulletins they had to replace my 10R80 Transmission with a brand new one from FORD Dealership. due to my truck being over 68,000 miles I am out of pocket, but there are cases of this happening to vehicles with 20K miles all the way to 60K miles. I ha
The contact owns a 2019 Ford F-150. The contact stated that the navigation system had malfunctioned, requesting several prompts to be pressed to produce to the desired direction on the screen. The failure caused the radio, Bluetooth, and rearview camera to fail to operate as needed. The contact performed a master reset for all the parts to function properly; however, the failure recurred. The vehicle was taken to a dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
Passenger front coil spring broke causing vehicle stability and suspension issues at driving speeds. Item is currently available for inspection. Problem has been confirmed as the part is broken in half. No warnings were presented prior to the failure. This appears to be recurring problem around 30k miles on this vehicle according to online forum post [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine. Additionally, there was a ticking sound coming from the engine while the vehicle was idling. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the power train control module was previously reprogrammed under an extended warranty coverage, but the failure recurred. The failure mileage was 1,300.
The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed, he heard an abnormal sound and observed smoke coming from the engine compartment. The vehicle then inadvertently lost motive power. After a visual inspection, the contact observed that the high-pressure fuel line was disconnected. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 18V392000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 95,400.
The contact owns a 2019 Ford F-150. The contact stated while reserving, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back over prevention camera module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist with the repair. The failure mileage was 36,000.
I bought this truck new on the dealers lot with an extended warranty that goes up to 75k miles. I brought the truck back to the dealer 3 separate occasions telling them of hard shifting, lagging in shifting and it missing shifts. All three times they “reflashed” the tranny. Every time within about 10k miles or even less it would get worse and worse. Now that I am at 82k miles I took it back for the same issue and they have finally determined an issue with “Slipped sleeve in CDF cylinder assembly”. The service tech told me they have been having other F150 model trucks coming in with the same issue. I spoke with Ford telling them that the dealer has record of me bringing the truck to them several times before my warranty ran out for the same issue, but they refuse to help me.
The vehicle is a 10 speed automatic, while driving the vehicle when it gets to about 4th gear, the transmission slips. This vehicle was purchased brand new and has only 64,000 miles on it. The transmission slips and at lower speeds when the transmission slips and hesitates before it shifts to another gear, this is a safety issue as while the vehicle semi stalls causes the potential to be rear ended by a trailing vehicle. This vehicle manufacturer should stop selling these transmissions that have serious issues with them. Surely when you purchase a brand new vehicle you don’t expect to have any problems with it at four years into ownership.
The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was unknown.
The transmission has failed, yes, it is currently at a Ford Dealership. Hard shifting and not shifting or accelerating. As stated above the vehicle is at a Ford dealership service department. The Ford dealership technician has inspected and diagnosed. Dash light that said see manual. Symptoms started beginning of July at which point I drove vehicle sparingly as it continued to get worse.
My Synch 3 system has been acting up since I installed Fords last update. It shows the back up camera when I drive forward. The screen will also go black forcing me to reset it. The reset doesn't work for more then a couple of days and doesn't completely ix the issues either. I cannot get it to pair my phone either and have not been able to use hands free while driving for 3 months now. I believe this is a safety issue that needs to be fixed by Ford as there are numerous complaints on line.
The separator plate between the transmission and engine has corroded to the point of interference with the torque converter. Safety problems associated with this could cause sudden loss of power or control while driving. The dealership says this has been a common repair when being inspected for the rattling sound coming under the vehicle which was the only indicator. Repairs are on hold at this time but will be replaced soon.
My 2019 F150 with the 10 speed transmission has several issues that I believe affect the safety and reliability of the vehicle: 1) The transmission shifts very roughly into 5th gear. The shifts are so rough that I suspect the other components of the drive train are being placed under unnecessary strain. 2) When moving forward at idle the truck will on occasion surge forward. This is a potential safety issue if it were to occur in traffic. 3) When moving forward at slow speeds the transmission periodically slips as if it was shifted into neutral. My local dealership "flashed" the software for the transmission but it did not correct the problem. I returned the truck to the dealership and they've now had it for 2 months with no resolution to the problem.
The trucks computer has a glitch the past few weeks where it will request permission repeatedly for OTA updates. Since this started, the rear view camera sometimes stays on after shifting from reverse to drive. It has remained on up to 30-40mph before the screen goes completely black. When the screen goes black, no functions work on the screen or audio/nav/camera controls except the radio on/off manual button. A hard reset fixes the issue temporarily by restarting the SYNC system, however it reoccurs frequently. This issue can be a safety concern because it is very distraction and the audio/phone controls cannot be changed or used during driving (i.e. handsfree or nav if you were in the middle of using them). It also puts into question whether or not the rear view camera system works or if it is properly interfacing with the rear parking sensors of the vehicle.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal loud rattling sound. There was no warning light illuminated. The contact stated that the failure recurred while starting the vehicle after the vehicle had been parked and turned off for a long while. The contact stated that he received a notice of Ford Campaign Number: 21B10, which he related to the failure. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000. The contact stated Ford remedied the issue at no cost.
Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.
I purchased the vehicle, new, in May 2019. Currently have approximately 60,000 miles, the majority of which are highway miles. At about 50,000 miles, I noticed severe "jerking", "slippage", "stalling" of the transmission(10-speed automatic). The transmission slippage/jerking was especially noticeable when automatically shifting between gear ranges 3-6. The slippage was also noticeable between gear ranges 8-10. I also noticed that when not accelerating (and essentially coasting), the transmission disengaged entirely (in the 20-35 mph range, or gear 3-5) and when I tried to accelerate, there was a 2-3 second delay period before the transmission engaged. This really troubled me, as in some cases, I felt like I did not have control of the car (e.g. the ability to speed up immediately, to avoid a road hazard). I did ask the the last Ford dealer (when I had an oil change in mid-June 2023, at about 55,000 miles) if there were any default codes related to the transmission. They stated "no" even though I told them about the issue. They did not offer to investigate further. Since that time, I have driven another 4-5k miles, and have an oil change scheduled next week. I informed the dealer, this time, that I want a transmission expert to review the problem. I'll know more on August 31st.
The contact owns a 2019 Ford F-150. The contact stated while driving 20 MPH, the vehicle jerked and hesitated while shifting gear. There was no warning light illuminated. The vehicle was diagnosed, and no cause for the failure was found. The vehicle had not been repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
For the last four months, February 2023, through June, July 2023 the main computer screen will intermittently go black. This illuminates the N vehicle, NAV system, phone system, backup, cameras, Ford cameras, driver, seat, control. This vehicle was covered under a warranty. This vehicle was brought to the dealer and an error code could not be generated. The dealer states that this is the sink system. Video will be attached if this complaint form allows. Despite video the dealer will not replace the sink system. This is a danger to anyone over the age of 70 driving this vehicle or perhaps any age individual. In addition, the NAV system, directional control, Forward adaptive cruise control appears not working at the same time. This is a health and safety issue perhaps even a life endangering situation.
I bought this truck last April, and have not had an issue like this since I bought it. Today, when I got off the highway I made a stop on a light and proceeded on a road (45mph) about a quarter mile down I felt my truck slowing down and all of the sudden it stopped in the middle of the road. I gave it a little gas but it didn’t move much, at first I thought the transmission blew but I didn’t have any lights illuminated nor did I hear any noises. The road I was on was on an incline so I put the truck into neutral and the truck stood still, the brakes felt odd, stiffer than usual. To make a long story short I managed to pull into a parking lot, and started to inspect the vehicle. The rotors were very hot, so I thought maybe something is wrong with the brakes. I opened the hood and I started disconnecting vacuum hoses, one of the hoses closest to the brake booster was stuck and as I disconnected it I heard a loud hiss of air suction. I plugged it back in and started the truck, I put it in N and it started to roll again, and I regained normal brake pedal feeling. On the uploaded image, I circled where I disconnected the vacuum line.
2019 Ford F-150 Sync programming MEMORY ISSUES Indicative Issues: * Sync no longer retains bluetooth pairing information when the engine is started. * When engine starts Sync 3 always asks: "Do you want to turn on the following features?" * Responding to "Do you want to turn on the following features?" is useless. * Any changes in settings are not retained when engine is turned off. * Screen goes black at times and only on a soft reset with Sync return. * Attempting a Master Reset will either not start or hangs indefinitely. * The backup camera will often stay on even when driving forward until a soft reset is done. * Upon engine start the radio is always on & must be turned off. Expert responses: Local Ford Dealer: The APIM is bad. $1300 fix. Ford Support: The Sync 3 update is at fault causing memory issues. The fix might be available at the end of September, 2023. [XXX] : Multitude of Ford Sync 3 users experiencing similar system failures. (See link: [XXX] ) Possible Danger: These failures render the sync 3 system useless or at least requiring constant attention between engine starts. Some of the issues occur while the vehicle is in operation. The backup camera is especially a concern) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford F-150. The contact stated that it was difficult to place the key into the ignition switch. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the lock cylinder needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
The contact owns a 2019 Ford F-150. The contact stated that the keyless entry keypad on the driver’s side door had detached from the vehicle. The contact spoke with the dealer and was informed that the keypad needed to be replaced. The vehicle was repaired under an extended warranty. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 35,508.
When breaking, As the truck down shifts, it lunges forward against the breaks. like it is still trying to accelerate for a second.
The contact owns a 2019 Ford F-150. The contact stated that while the transmission was shifting gear, the vehicle was shuddering. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the valve body had caused the failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.
Touch screen Sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.
VCT solenoids failed. Unit was to be covered under warranty. Parts are unavailable but I was told it was "OK" to use and operate the vehicle. The vehicle stalls and hesitates when using it. Causes an issue when crossing an intersection or in traffic. I'm concerned the vehicle will stall when crossing intersections, Have a safety fear.
The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.
The Syn screen freezes up randomly. Often it turns black and a soft reset has to be performed. Randomly, the backup camera screen is displayed while driving forward up to about 30 mph, then the screen turns black. None of the radio presets will stay in memory. If I shut the truck off with an XM Sirius station on, when the truck is restarted 540 AM is playing loudly. The screen locking up while driving is a hazard. Multiple screens popping up that need interaction while driving is a distraction. I can't see the climate control temp setting when it locks up. The Sync APIM is bad and needs to be replaced. This is a common problem found on various forums. The date below is when it started.
Seeing the future recall for 2021-23 F-150's emergency brake issue, I have a 2019 F-150 and have experienced this issue. Moving very slowly in stop and go traffic, loud bang, vehicles skids to an immediate stop chirping the tires while in moving traffic. No warning lights on dash, wife and myself stopped forcefully by seatbelts. About 2 seconds later, vehicle moved forward and continued on. No impact by other vehicles. I have had one experience with this but please include my truck in the recall. This incident happened just before July 4th 2023. Thank you.
The contact owns a 2019 Ford F-150. The contact stated that while in park, the vehicle accelerated independently. While driving at unknown speeds, the vehicle accelerated without the accelerator pedal being depressed. The driver was unable to control the vehicle. The check engine warning and power train warning lights were illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was related to the transmission. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 90,000.
Total engine failure while driving ~70 MPH, on a 4-5 lane highway, during rush hour traffic. No CEL activated, other vehicles had to swerve around my truck while I maneuvered the lanes with no engine power. Myself and my 5 year old son are lucky to be alive. 66k miles on truck when engine failed, issues started at 41K miles. Have taken vehicle to multiple Ford dealerships, 13 times in the last 2 years under warranty complaining of engine rattle, knock, noise, and oil consumption. Informed each time no engine issues present. Referred me to "Excessive Oil TSB" and "Engine Knock and Noise TSBs". Was instructed that this was normal operation and treated as if I was somehow crazy. Was taken to dealership for oil consumption check early Feb 2023 and engine failed March 2023. Requested Ford fill out a NHTSA report many times to include an ethics complaint from March to July 2023 and I feel I have been misled and they have not reported this issue. I have requested a root cause be performed as to how an engine fails after 13 visits (in 2 years) at 66k miles and feel that the issue is trying to be covered up, get a new engine in, and get rid of the old one with zero due diligence as to what occurred. 65+ maintenance record pages provided to Ford, an overview of event with maps attached, video of scenario sent, to no avail.
While driving vehicle displays "Service Advance Trac", "Pre collision assist not available", "hill assist not available" and the drive mode will not work. Brake lights are also on all the time as well. Dealership says the vehicles steering column needs to be replaced only 2 months after purchase. Dealer has diagnosed the issue but did not provide codes.
Cam phasers issue causing the vehicle to misfire and loss of power. Vehicle at dealership over a month because the issue is common and parts are on back order, no recall from dealer. 2019 f150 5.0
The contact owns a 2019 Ford F-150. The contact stated that there was knocking sound coming from the front end of the vehicle at start-up. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the cam phasers had failed, and that the failure was related to a Customer Satisfaction Program included in NHTSA ID Number: 10204046 (Engine and Engine Cooling) however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the vehicle was not included. The approximate failure mileage was 70,000.
The contact owns a 2019 Ford F-150. The contact stated while starting the vehicle, there was an abnormally loud sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TBS: 20-2315, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 73,500.
Transmission will not shift correctly between gears. When you first shift from start up it will make a hard clunk noise. Truck will start jumping and once it’s done the wrench light comes on. At one point I couldn’t get it to go into reverse and I had to shut the truck off and restart it to get it into reverse.
The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage
Between 3 and 4 gear on a 10 speed transmission. Accelerating on a cold start or going up a hill after start. Has a lunging gear shift and hard shift then after and catching the correct gear. Have taken the truck in multiple times to ford. All they do is just reset the transmission. I’ve had issues on the rentals they give me of the same vehicle. New issue is between 7-3 when braking hard from 60+. Vehicle lunges forward and can hear transmission grinding and having issues switching gears thereafter.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine did not accelerate when gas was depressed, the vehicle inadvertently stalled and lost motive power. The vehicle did restart and was driven to the dealer where it was diagnosed as cam phasers failure and cam phasers needed replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
The contact owns a 2019 Ford F-150. The contact stated that the vehicle made a rattling sound during start-up. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The failure mileage was approximately 61,000.
The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle stalled. The contact replaced the battery. The vehicle was taken to an independent mechanic, who informed the contact that the alternator needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that while the vehicle was turned on, the contact exited the vehicle, and when the contact attempted to get back inside the vehicle, the vehicle failed to unlock. The contact stated that the lights inside the vehicle were flickering. The contact attempted to use the key pad on the door to unlock the vehicle; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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