2019 Ford F-150 complaints

There was an update to my sync 3 system that Ford wanted me to perform by wi-fi. I did it but Ford had some bugs in the system that caused my voice recognition not to work so if I need to make a phone call I had pick up the phone. This is not safe or legal in Missouri. Ford sent out a new version but my truck would not take it for some reason. I took it to the dealer they could not update it either. Dealers said I need a new APIM that would cost me $1600 for a part that Ford broke with their messed up update. I just wanted to have this on record in case there are vehicle crashes caused by people not being able to use the hands free calling that I thought I was getting when I purchased the truck.

I purchased this truck as a Ford blue certified vehicle with 6,800 miles. Driving home, I heard a loud rattle coming from the front passenger door area that was consistent on all road types. Upon further inspection, I found that the crash bar inside the front passenger door was not fastened. It requires a paint cutting acorn nut, and it is clear from the intact paint on all of the stud threads that it was never fastened at the factory. I do not know how this may have affected the function of the crash bar in the event of a side impact. I repaired it myself and did not take the vehicle to a dealer for inspection.

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was a loud knocking sound coming from under the hood of the vehicle. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 135,000.

Unknown Cam position sensor throwing code p0345. Replaced part week later came back. Alternator battery and starter tested fine. Started rattling week later

The rear view camera failed and showed "Camera is unavailable". It is available for inspection. There is no back over prevention. The vehicle has not taken to a dealer or inspected at this time. It is scheduled for repair or replacement on 1-24-24. There was no warning or messages prior to the failure. The problem first appeared on 1-16-24.

The contact owns a 2019 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated, prompting the contact to pull over to the shoulder of the roadway. The contact became aware that the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03(Cam phaser replacement), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 105,000.

An intermenttent loss of the transmission output speed sensor signal to the powertrain control module resulting in a unattended downshift into first gear when accelerating.

Rear glass in sliding window shattered to pieces while driving.

While using remote start, the rear sliding glass window shattered and set the defroster on fire. The fire was above the rear seat where my child's car seat was.

Ford has done a service bulletin on the cam phasers once before. The issues are still not fixed and all they say is it's normal. An engine rattling due to a part they installed is not considered normal. Wrong parts were used and the problem still persists. Ford needs to be made to recall 2015 to 2019 f150 trucks as well as any other series that have the issue. The service bulletin only gave people a certain amount of time to come in and have it fixed the first time which left a lot of people out of luck due to lack of communication to the owners of said vehicles.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side front door inadvertently opened and failed to latch properly. No warning lights were illuminated. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns) however, the VIN was not included. The failure mileage was approximately 45,750.

On Sunday Jan [XXX], I had to drive 40min to the Hospital in Oconomowoc to pick up my daughter from ER, when leaving as I was backing out of the parking spot the back window bowed outward and shattered. Glass flew everywhere both inside the truck and outward. It was very cold in Wisconsin - but the vehicle was more than warm, and the back entire window just shattered. Luckily no one was in the back seat, or they would have been seriously cut by some of the small shards of glass that came into the vehicle. There was no damage to the rear window prior, and it basically exploded for no apparent reason. It does appear Ford has been aware of this but has not placed a recall. I have tried to contact a dealer to find out if this is covered under my extended warranty but cannot seem to get ahold of just the service department to discuss further. I think Ford needs to take more responsibility for these vehicles, I have never seen anything like this in my life. This is a 2019 Ford F150 Lariat with heated defroster and slide window that exploded without cause or fault of owner. I have filed a claim with my insurance company, but it's considered a glass issue and they don't usually send out an adjuster for glass- and based on deductible would be out of pocket cost for me when I feel this is a defective issue ford should be addressing. I do have an large amount of photos, but it wont let me upload all of them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

The contact owns a 2019 Ford F-150. The contact stated while driving 15 MPH, the transmission was skipping gears. There was no warning light illuminated. The contact stated that when the failure occurred, her husband would release the accelerator pedal until the vehicle responded as needed. The contact stated that on several occasions, her husband pulled to the side of the road until the vehicle operated as needed. The vehicle was taken to the dealer several times. The dealer test-drove the vehicle but could not determine the cause of the failure. The vehicle was taken to a second dealer, Hardee Ford (1305 W Danville St, South Hill, VA 23970), where the transmission fluid was flushed and the transmission cap was replaced; however, the failure recurred while driving. The vehicle was taken back to the second dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

Rear Left (driver side) door would not unlock in the morning. Temps were below freezing and ice was built up on the windows and body of the truck. The door did not unlock until after the I arrived at my destination, approx 30 min away. Once the truck was warmed up, the door was able to unlock.

12/26/2023 Re: VIN: Case#: I purchased this truck new 4/1/2019 and purchased a Ford Extended warranty(Ford Protect) the following month for 5 years/125K miles. This was my second F150 with the 3.5 ecoboost engine. Since that time it has been serviced continuously by Ford Dealerships . At no time during that time period under warranty has any Ford dealership mentioned that there were service bulletins out to the dealerships with regard to failing Cam phasers. From research that I have done over the weekend there is apparently a New type phaser being used on F150’s since 2021 that corrects the problem. If Ford and all of the Ford dealerships knew of this common problem why were not the Ford customers notified of the issue? I went in for an oil change last week and the technician noted a tiny sound when the engine started. I went back the following week to have a sensor replaced and the mechanics indicated that there was a camshaft/phaser problem that would cost $4200 to fix. That issue could have been fixed at any time under the extended warranty from 2021-2022 if the dealerships had notified the Ford customer by using the same phasers installed on new trucks. I received a follow up call from a Ford rep 12/28/2023 who denied that I had a Ford Protect extended warranty. I verified the policy 12/29/2023 and called Ford again who again stated that I did not have a Ford Protect Policy. Finally it took a conference call with the dealer to convince Ford who still would not agree to f

12/26/2023 Re: VIN: Case#:[XXX] I purchased this truck new 4/1/2019 and purchased a Ford Extended warranty(Ford Protect) the following month for 5 years/125K miles. This was my second F150 with the 3.5 ecoboost engine. Since that time it has been serviced continuously by Ford Dealerships . At no time during that time period under warranty has any Ford dealership mentioned that there were service bulletins out to the dealerships with regard to failing Cam phasers. From research that I have done over the weekend there is apparently a New type phaser being used on F150’s since 2021 that corrects the problem. If Ford and all of the Ford dealerships knew of this common problem why were not the Ford customers notified of the issue? I went in for an oil change last week and the technician noted a tiny sound when the engine started. I went back the following week to have a sensor replaced and the mechanics indicated that there was a camshaft/phaser problem that would cost $4200 to fix. That issue could have been fixed at any time under the extended warranty from 2021-2022 if the dealerships had notified the Ford customer by using the same phasers installed on new trucks. I received a follow up call from a Ford rep 12/28/2023 who denied that I had a Ford Protect extended warranty. I verified the policy 12/29/2023 and called Ford again who again stated that I did not have a Ford Protect Policy. Finally it took a conference call with the dealer to convince Ford who still would not agree

Window wipers slowed down and finally quit working during a rain event

10 SPEED AUTOMATIC TRANSMISSION WHEN DRIVING TRUCK MERGING INTO TRAFFIC 10 SPEED TRANSMISSION STOPPED SHIFTING GEARS ALMOST CAUSING ACCIDENT DEALER IS IN PROCESS OF INVESTIGATING NO WARNING LAMPS AND NO WARNING PRIOR TO TRANSMISSION FAILURE

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, there was a rattling and knocking sound coming from the vehicle. The contact stated that engine cam phaser started but was not fired up and the contact was able to drive the vehicle. No warning light was illuminated. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The drivers door handle was built in such a manner it leads to easy vehicle break ins. Criminals have determined it is very easy to beak door lock tumbler and open the door thru the vertical rod. This all occurs without setting off the security system of the vehicle.

Transmission jerks, and stalls. Drive train noise. Engine cuts out and has rough idle.

The vehicle has given codes P0018 and P0021 on multiple occasions. These codes are likely due to an issue with the cam phasers. This is a known issue due to a design flaw.

Truck hesitates, wants to shut of and does shut off. Wrench indicator comes off and on. Truck Shuts off at stop light and needs to be restarted.

I drive a 2019 Ford F-150 XLT 4WD (8 Cylinders 5 5.0L FI FFV DOHC 302 CID). During November 2023, I was experiencing the truck bucking and jerking and shutting off at red lights and stop signs. I took my truck to the dealership on November 22 to have them look at it. They replaced the starter, an almost dead battery, and a PDM reset. The PDM reset and starter were covered under my extended warranty. Upon driving my truck home, the problem continued to exist and this time much worse. I returned to the same dealership on Friday, November 24, 2023. After a diagnostic test, they found nothing, then stated a couple of people drove the vehicle and could not duplicate the problem I was complaining about which was stressful and frustrating because this problem exists almost every time I drive the vehicle, regardless of how long my trip. Driving this truck has now become a safety hazard as I almost got struck by other vehicles on more than one occasion. When I pull out from a traffic light or any business establishment, I have to keep tapping the gas peddle to get the truck moving and it doesn't move, leaving me stranded in the intersection. When the truck does move, it jerks so hard that it gives you "whiplash". This jerking motion continues during the duration of my trip, including my hour-long drive both to and from work. I took my Ford to another mechanic on December 19, 2023. The establishment sent one of their technicians to ride along with me to experience the problem for himse

Approximately 2 weeks after purchasing the truck I noticed some harsh shifting, jerking, and sudden acceleration, and hesitation issues. They were intermittent and I was advised this is not uncommon with this model vehicle. However, these issues have become more frequent and severe. Next, I noticed the gears began slipping and the truck seemed to not be able to “find” the gear it needed to be in. The transmission would slam into gear or begin slipping under acceleration. There is no rhyme or reason to it, I have not been able to pinpoint it to a specific gear or up/down shift. It simply loses power and neither the gas nor brake work. It will coast until the wrench (check engine?) symbol comes on and then the gas will function. This week the transmission has started intermittently locking into a specific gear without the ability to shift. It’s now happened 3 times. You cannot reverse or drive, the transmission puts itself in park while the dash still indicates its in drive or reverse. After parking the truck for a couple of hours, I could start and drive as usual. Most importantly, twice Saturday the truck seemed to shift out of gear, so hard my head hit the steering wheel, and lost power going 70mph on I64. I have attempted to video these events to help diagnose the issues, but obviously driving and recording are dangerous and difficult.

The contact owns a 2019 Ford F-150. The contact stated that the vehicle experienced excessive oil consumption and approximately two quarts of oil was added to the engine each month to maintain to top off the oil level. Additionally, while operating the vehicle in 4WD, the vehicle jerked and hesitated. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 5,000.

Transmission is slipping , it started at about 65,000 miles, just after the warrAnty expired on this. This is a known problem with the 10 speed transmission. Despite this being a known problem Ford will not, assist financially to repair this unit

The contact owns a 2019 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle shifted abnormally, jerking, and hesitating to shift into gear. Upon pulling to the shoulder of the roadway, the contact was able to continue driving after activating manual drive mode. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a general transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.

The contact owns a 2019 Ford F-150. The contact stated while driving approximately 65 MPH, the check engine warning light was illuminated. The contact stated that there was an abnormal rattling sound while depressing the accelerator pedal. The vehicle was driven to the dealer however, the failure was not duplicated. The contact stated that there was an abnormal sound that was intermittent but became a constant failure. The contact drove the vehicle back to the same dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the engine was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 85,451.

Truck uses an excessive amount of oil that would not be corrected by Ford. Due to this issue the truck failed to operate normally. It stalled in the middle of an incredibly busy intersection, causing traffic back up as well as increase safety concern for the drive of the truck as well as other drivers on the road. This has happened multiple times. Ford is aware of the engine oil consumption issue. Has expressed multiple times that it was not a problem. Attempted to fix by selling a new longer dip stick to attempt to hide the problem with excessive oil consumption.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted into neutral(N). The accelerator pedal was depressed but the vehicle failed to respond. While driving, the vehicle jerked forward unexpectedly. There was an abnormal clunking sound detected. The vehicle was driving erratically. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the transmission was leaking fluid and needed to be replaced. The mechanic advised the contact to stop driving the vehicle. The contact called the local dealer, who stated that the parts to repair the vehicle were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not covered under warranty or recall. The failure mileage was approximately 100,000.

Having issues with transmission shifting normally. Trouble shifting out of 1st and will jerk horribly going into 3rd gear. Was up to gear 8 and let off gas and went totally down to 5th then 4th gear as I was going down highway in traffic. Have an appointment with Ford dealership next week to see what's causing this. There has been no warning of this trouble. It just started the 1st to third jerk then progressively getting worse thru the rest of the gear shifting.

The contact owns a 2019 Ford F-150. The contact stated he heard an unusual rattling noise that came from the engine compartment when he started the vehicle. The contact stated the rattling noise had gotten worse over the past year. The contact stated he contacted the dealer by phone and was informed that the vehicle was not associated with any recalls. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 35,000.

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was parked, the windshield seal detached from the vehicle, causing water to leak into the vehicle. The failure caused the instrument panel to become inoperable. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to water damage from the detached windshield seal. The repair was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Vehicle engine, cooling, and exhaust. Cam Phasers noise when starting

Transmission clunks shifting ,pause shift when when trying to drive forward, clanks when up shifting and down shifting! Bad rattling like drive line or ! ?

My wife and I purchased the vehicle used from a Ford dealer in 2021. The vehicle was certified used. We had no issues up until the last few months (began in the summer of 2023), but the issue has grown in severity and is random. The vehicle is equipped with an auto start/stop, which we always shut off. Recently the vehicle has been going into idle or shutting off completely and not restarting even with the start/stop disabled. This occurs a majority of the time as we are slowing down to come to a stop, but has occurred while actively driving. This has us concerned we will be in an accident because we never know when the vehicle will just shut off. We took it to a Ford dealer in October 2023 for the issue. We were told there was nothing wrong and no error codes came up. We can provide documentation for this. We finally found online forums and writings where others are dealing with the same issue, but Ford apparently "doesn't know" or can't fix it. We thought we were going crazy! If they can't fix or diagnosis their own car we don't know who will. The most recent date of the issue was 11/13/2023. When the car shuts off an error code pops up stating "Auto StartStop Shift to P Restart Engine". This is accompanied with a check engine light. When we restart it there is no longer an error code or check engine light. This vehicle is not safe! Please help before a tragedy occurs.

My engine light came on and within the same day my vehicle shifted extremely slow. it was difficult to merge into traffic and almost caused an accident. I took the vehicle to Mechanic and they advised the engine light was consistent with the timing chain failure . I called a local local Ford dealer. They seem to be familiar with the issue and said it would cost $4000 to fix.

10 speed transmission loses power when passing other vehicles, shifts very hard between speeds, loud banging from transmission,very dangerous situations.

The vehicle information screen in the center of the dash has failed. Some of the functions such as hands free cell phone connectivity, navigation, and radio functionality fails requiring manual intervention while driving. This results in distracted driving to correct the issues. The design and expectations are hands free operation of those functions via voice commands, controls on the steering wheel, or automatic functionality. At times the screen goes completely black and distracting noises come from the radio. Upon review of various forums, this appears to be a known long term problem with this important component on several Ford models. This functionality is right in your face and when it doesn’t work, I and most other drivers are focused on the fix and distracting from driving.

The contact owns a 2019 Ford F-150. The contact stated that on several occasions, the passenger’s side seat wobbled. The contact stated that the seat and seat back were loosened. The contact believed that the failure was associated with NHSTA Campaign Number: 19V633000 (Seats). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford F-150. The contact stated while driving 60 MPH, the vehicle shook uncontrollably. The contact was hauling a trailer during the failure. While the vehicle was shaking, the trailer caused the vehicle to spin-out. No warning light was illuminated. The vehicle was diagnosed however, the contact was not provided the diagnostic results. The vehicle was repaired. The manufacturer was made aware of the failure and advise the contact to reach out to her insurance provider for assistance. The failure mileage was unknown. The VIN was unavailable.

The contact owns a 2019 Ford F-150. The contact stated that while starting the vehicle, the engine made abnormal rattling sounds. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The failure mileage was approximately 42,000.

The contact owns a 2019 Ford F-150. The contact stated that on multiple occasions after the vehicle was started, he heard a rattling sound at the hood of the vehicle. The contact then stated that at times after attempting to start the vehicle, he had to wait for several minutes before the engine would turn over. No warning light was illuminated. The contact stated that he notified a tow truck company to remove the vehicle off the road. The contact was then able to restart the vehicle. The vehicle was taken to the dealer where it diagnosed that the cam phaser failed and needed to be updated and replaced. The vehicle as not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the NHTSA Hotline. The failure mileage was approximately 75,567.

The contact owns a 2019 Ford F-150. The contact stated that during cold starts, there was a loud engine rattle present. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The cam phasers were replaced under an Extended Service Campaign however, recently the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the cam phasers were faulty again and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.

Failed camshaft phasers and VVT solenoids. Mechanic shop has confirmed the problem and has said this is far from the first failure they have seen with Ford trucks and these parts. No warning lights to indicate the problem to the driver. Will lead to major engine failure.

The contact owns a 2019 Ford F-150. The contact stated that while reversing, the back-up camera image was very blurry and created a visibility hazard for the driver. The cause the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V252000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 35,000.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle decelerated for approximately 10 seconds and then slammed into gear while the accelerator pedal was depressed. The contact stated that the engine revved but the vehicle failed to respond. The contact stated that a message on his phone stated, “Powertrain Malfunction/ Engine Power Reduced”. The power train warning light was illuminated. The contact stated that the warning light was reset after the vehicle was turned off for hours. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

Back up camera inoperable, intermittently

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was jerking while accelerating. While driving at various speeds, the transmission was slipping, and the vehicle became uncontrollable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was referred to the local dealer for assistance. The vehicle was taken to the local dealer, where the warning light was reset, and the contact was informed that the transmission needed to be replaced. The manufacturer was contacted, and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 125,000.