The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission upshifted from first gear to tenth gear. There were no warning lights illuminated. The vehicle was taken to a transmission specialist, who determined that the first and third gears were chattering, the third and fifth gear upshifts had a flare, the eighth and ninth gears had a flare, and when shifting to tenth gear, the transmission shifted to neutral, and then downshifted to first gear before shifting to tenth gear. The manufacturer was contacted and referred the contact to the NHTA Hotline for assistance. The failure mileage was approximately 68,000.
2018 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
Transmission went to 1st gear to 7th gear and stalled out almost caused an accident. Called Ford customer service about the problem after realizing it's an ongoing problem with 2018 Ford F150 5.0 Gasoline engine. I honestly believe a factory recall needs to be before someone loses their life.
Harsh and erratic shifting including going into neutral when accelerating. I almost got T-boned by on coming traffic. Now people honk at me cause I’m scared to turn on yellow light.
To whom it may concern, As a proud owner of a 2018 Ford F-150 with the 5.0 V8 and 10-speed transmission, I have recently been facing significant shifting issues with my truck. These issues occur at various times during my ride, making my daily commute a stressful experience. The transmission shifting slams into gear and downshifts from 8 or 9 to first gear, disrupting the smooth operation of my vehicle. Despite consulting multiple mechanics, I’m still unsure whether it's a computer issue or if the transmission needs to be replaced. I checked the NTHSA and learned that this vehicle had a recall for this issue. I trust in Ford's commitment to quality and safety. I need to know how I can get a remedy for this inconvenience. I don’t feel it's my responsibility to spend upwards of $8k for a new transmission when Ford has a recall on this truck. Please advise on the necessary steps as soon as possible. This issue is causing me significant inconvenience. I don't feel safe, and I would appreciate your help in this manner.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, there was a loud rattling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the cam phasers. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 109,679.
When the auto stop/start feature is engaged at a stop and I am the first vehicle at the light or stop sign, the steering is unresponsive when making a turn into or through the intersection after the auto start re-engages and has posed a safety issue steering/turning because of the delay that occurs in powering the power steering pump. On repeated instances, I have entered an intersection making a turn expecting the steering to be powered, only to find I have to struggle with the steering manually until the pump engages. The first time I asked the dealer to check the issue, I was told that my battery was dead and I had to buy a new one. I was told that would take care of the problem. The problem returned, however, and I took the truck back to the dealer. During the second dealer visit, I was told that the power steering pump is electric and has to run off the battery for a period of time (they confirmed the battery was fine during this second visit) after the auto stop/start re-engages and that is what causes the delay in power steering after the auto stop/start turns the engine back on. I was told that it gets worse if the battery doesn't have a full charge, but there was nothing that could be done to resolve the issue. On multiple occasions, I have feared that I would end up in a wreck with oncoming traffic after I struggled to steer until the pump engaged. Why would the manufacturer design a system that creates such a safety issue? The date below is the approximate date and
Approximately 2 months ago I stopped to get a bagel breakfast and parked my 2018 Ford XFT on a slight 2 to 5 % slope parking lot. I put the truck emergency brake on and pressing on the brake petal put the truck into Park. I exited the store after picking up my order an got into my truck , depressed the brake petal and at the same time pulled the emergency brake button to release the vehicle still in Park mode.The shifter would not release the transmission to Drive mode or move at all and stayed I lock mode. After approximately 20 minutes to no avail to get it into Drive Mode I called the local FORD Dealership where I bought the truck and told them my problem at which time I was informed I needed to get the truck towed to the Ford Dealership. I then called a Tow Truck and waited for about half an hour until it arrived. Both myself and the Tow truck driver made several attempts to engage the truck to Drive Mode. The Two truck driver was sucessful on the last attempt not knowing how he got it into Drive Mode. I had to pay the tow truck driver the full amount and drove to the FORD Dealership which was approximately six miles away. Next day I got a call from the Dealership telling me my truck was done. I was informed there that they were not able to duplicate the problem and found nothing else wrong with the emergency brake. I paid that bill which was approximately 200.00 dollars. I had no problem with the brake since, until today 6/28/24 several months later. Problem repeated its
Transmission issue. I was driving in Eco-mode and the transmission just shifted into 3rd gear. It suddenly without warning jumped into 1st gear causing the vehicle to suddenly slide and nearly stop. After that issue a check Advance Tracing system light and the ABS lights came on and stayed on.
Whenever I try to tow a trailer, even empty, if I plug in the trailer tail lights the transmission over-heats and the transmission shifting goes wacky. It just randomly shifts gears up and down between 1st to 10th. they have rebuilt the transmission 3 times and replaced it once, but it still didn't resolve the issue.
The contact owns a 2018 Ford F-150. The contact stated that while merging into oncoming traffic at approximately 35-40 MPH while depressing the accelerator pedal, the transmission downshifted from 7th gear to 1st gear and repeated the failure immediately. The contact immediately released the accelerator pedal to decelerate the vehicle. The contact depressed the accelerator pedal and the vehicle jerked before accelerating to 65 MPH. The contact was able to drive the vehicle without failure. There were no warning lights illuminated. The contact learned of a possible Ford recall regarding the failure however, the VIN was not included. The vehicle was driven to the residence and remained parked after the failure. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
The contact owns a 2018 Ford F-150. The contact stated that while her husband was driving at an undisclosed speed, the transmission made an abnormal sound. Additionally, the vehicle jerked and hesitated. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 57,000.
Been having this issue for months. Go to hit the gas to go from a stop truck shutters and hastates to move. No check engine light has come on. Thought it was the fuel we put in it but no matter what fuel it still does it. Almost have been hit a dozen times with my children in the truck with me due to truck will not Accelerate and shutters when you go to take off from a stop. Even when putting the vehicle into sports mode and hit the gas, the truck hesitates and shutters as well. Been to repair shops and they stated they can't find anything wrong with it due to no check engine light being on.
Transmission shifts extremely hard, rough and jerky in both upshifting and downshifting and will lunge forward at times when vehicle is started. I purchased vehicle used with appx 85K miles on it and took it to the dealer to have it checked and they reprogrammed it for rough shifting and it didn't help.
The transmission, I was going down the road two separate times drop down into first gear and the truck nose dives while me and my wife were in it and locked up the truck and has done it two separate times I’ve had it taken to two separate transmission shops says transmission is bad in it Because it drop gears and locks the truck up basically so it’s unsafe to drive and has not been driven in a months sitting in my front yard making a $34,000 loan payment of 700 a month on a vehicle that I can’t drive because it’s unsafe.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to change gear properly and the vehicle shuddered. No warning lights were illuminated. The contact stated that the failure occurred frequently. The dealer was made aware of the failure and scheduled an appointment for the vehicle to be diagnosed. The contact stated that while driving to the dealer, the transmission failed to shift properly, and the vehicle failed to accelerate as needed. The contact was able to drive to the dealer. The vehicle was diagnosed with a CDF drum POP Assembly failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 67,916.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact attempted to depress the brake pedal and the vehicle shifted to the right. No warning lights were illuminated. The contact stated that his daughter informed him the vehicle had also shifted to the right while depressing the brake pedal to slow down. The vehicle was taken to an independent mechanic, and it was determined that the rear brakes were worn. The vehicle was repaired. The contact stated that the failure reoccurred after the brake repair. The contact related the failure to the ABS system. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
While driving, vehicle shift down to 1st then back up to 4th, then back down to 1st then up to 10th. While doing this, it also causes transmission to over heats.
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal cracking sound. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed because the sound was a characteristic of the engine cowling. The contact stated while driving at various speeds, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continued driving. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, where the cam shafts, the timing belt, the oil pump, and other unknown parts were replaced. Additionally, the contact stated while driving at various speeds, the vehicle experienced unexpected hard downshifts and the rear wheels locked up. The contact stated that the failure occurred intermittently. The contact was able to continue driving. The vehicle was taken to the dealer, where an unknown computer reprogramming was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
March 2024 I went to Pep Boys to assist and replace Spark Plugs and Coils because of a Random Misfire Code. Sometime during April 2024 my F-150 began to randomly shift while driving, down shift, jerk surge like it wants to take-off accelerating, and jump to a random gear 6, 8, 4, and back to 7 and automatically switch to limp mode. I took my truck to a performance shop they recommended software updates and suspected transmission. After the updates, I took my F-150 to Firestone because it started throwing P0420 and P0430 Codes. Firestone did a diagnostic and airflow test, recommended New Catalytic Converters. However, the Truck still Jerks and shifts erratically to gears and downshifts to lower gears while driving. After coming to a complete stop, the truck is slow to accelerate as it feels like the rear axle is locked, then jerks and stalls like it is turned off. after 2-3 seconds it surges to next gear and downshifts again. I called Ford and several of the local service departments to inspect my F-150 and each one tells me that I have to leave my truck with them for 3 weeks because they are behind. I asked if they provide loaners and they all said no. On 19 June 2024 I called Ford Motor Co. to complain, and they contacted the same local Ford Service Centers on my behalf to see if they could help to book an appointment. Unfortunately, there wasn't anything they could do to help because the service managers at 3 different locations said they are backed up and if I wanted their
Transmission has hard shifts especially at low rpms and at times when at a complete stop, truck shifts to neutral during acceleration. Also when slowing down for a top light and not coming to a complete stop, transmission makes clunking noises while downshifting.
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while stopped at a red light, the EcoBoost feature activated, and the vehicle lunged forward during acceleration. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
Truck would suddenly downshift into 1st gear unexpectedly at full speed. Transmission was suddenly loosing power during merging onto freeways making regular driving hazardous. unexpected shifting. The transmission only had 77K miles and needs to be replaced according to the dealership.
The contact owns a 2018 Ford F-150. The contact stated that while attempting to start the vehicle, there was a crackling sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the drive train inoperative warning light illuminated. In addition, the transmission independently downshifted from 10th gear to 7th gear. The contact stated that the engine abruptly seized, and the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with alternator failure due to engine oil leaking onto the alternator. The contact was informed that the alternator needed to be replaced. The contact stated that the failure reoccurred. The contact stated that the transmission shifted independently and unusually hard while shifting. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 55,000.
Everytime I accelerate from a stop the first 3 gears the truck hesitates and jerks forward. It appears as if its going to stall. The problems after getting to 35 miles an hour or faster.
Faulty transmission, Took several times to the dealership, while the truck was still under warranty, to be looked at and every time they turned us away, saying the transmission is "new" and it was normal to not work properly, the transmission would shift down on its own while driving on the interstate, it would "knock" really hard when shifting from Parking to Reverse. Now, at 100,875 miles, the transmission have faulted and the truck is not drivable, needs a new transmissions. Ford knows the transmissions are garbage and would not do anything to fix the issue.
The contact owns a 2018 Ford F-150. The contact stated while having a routine oil change performed, the independent mechanic stated that the head gasket was leaking. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was confirmed that the head gasket was leaking due to two detached head gaskets. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall or had warranty coverage. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 113,000.
The contact owns 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cam phasers, the timing chain, and other unknown parts were replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was contacted and advised the contact that the vehicle was not covered due to the manufacturing plant where the vehicle manufactured. Additionally, the contact stated that the front passenger's side door and the rear passenger's side and driver's side doors failed to unlock as needed. The vehicle was taken to the dealer, where it was determined that the failure was related to an unknown recall. An appointment was scheduled for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 66,000.
The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed smoke exiting the tail pipe. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was advised to have an oil change performed. The vehicle received an oil change; however, the contact stated that the failure reoccurred three months later. In addition, the contact stated that the oil level was 2-quarts low, and smoke was coming from the tail pipe again. The vehicle was taken back to the dealer where it was diagnosed with catalytic convertor failure. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated that the catalytic convertor was replaced one year prior. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 80,000.
I just started towing with my 2018 2.7L F-150 Eco Boost. I went on a long trip with my family towing our camper. When coming off the highway we slowed down to yield for our turn. The vehicle shut off in the middle of the highway, presenting a serious safety concern for me and my family. Throughout the rest of the trip this continued to happen when coming to a stop. Ford has known about this safety issue since 2018. TSB 182249A was issued on August 16, 2018.
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission was shifting hard. The transmission was lagging while downshifting or upshifting. The contact stated that the vehicle lunged forward and lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer, who refreshed the computer. The contact stated that the driving data was lost during the software update. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 63,000.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle hesitated while starting and the engine made abnormal rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
Transmission drops out of gear and then engages causing a clunk and a lunge or lurch. Extra concern when merging into Interstate traffic. This transmission has never been perfect but it is getting more noticeable when it misses shifts or drops out of gear completely.
The 2018 Ford F150 truck came with a cap less fuel fill. What seals the fuel refill area is the gas cap door. The door is equipped with a seal on the gas cap door for when the door is closed, it keeps the weather elements from entering into the gas fill area that is equipped with a cap less mechanism for the gas tank filling. The hinge spring on the door is of poor quality and design and the swivel pin that holds the gas cap door in place fails by the pin working out of place. This now causes the gas cap door to not fully close allowing weather elements to make their way into the cap less gas fill tube. From internet research, this is a common problem with the 2018 F150, as well as other years with this type of cap less gas door. I had to pay out of pocket expense for the gas cap door replacement. The replacement gas cap door was of the same design as the one that failed and I expect the replacement to fail with time.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a rattling sound coming from the engine. Additionally, while driving at various speeds, the vehicle hesitated to accelerate while changing gear and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not covered under the Manufacturer's Extended Warranty Coverage for the failure. The failure mileage was 85,000.
I have been having nothing but problems with this truck since I purchased it and I'm looking to see if anyone can help me out with this truck. I have had it now almost two years and the truck was in the shop for 3 months of it getting worked. I have had nothing but problems with the braking system as well. The dealer wouldn't sell me the original pads for it, they sent someone to car quest to get a set of pads. Whenever i gave them the vin i would always end up with the wrong parts somehow. So i dont know if there is vin fraud or what but something wasn't adding up. The dealer i purchased it from is not much of help. The water pump has gone out, the cam phasers were replaced(and are rattling again.) The starter was replaced due to clunking when started.( still clunks) Oil pan gasket was replaced. The transmission had to be replaced. I am just trying to see what my options are with this truck. It's clearly a lemon and just wondering if there's anything anyone can do to help because the reliability of this 35,000 dollar truck is out the window.
I own a 2018 Ford F150 the vehicle had 44,831 miles at the time of repairs. The problem was with the Transmission it had a very hard shift from 4th to 5th gear. At the time of repairs the vehicle was five months out of warranty. I don't think I should have to overhaul a vehicle transmission with that mileage.
Tailgate keeps falling down while traveling down the road. This has happened several times. This time after it hit the trailer after backing it up at the end of the trip.
The contact owns a 2018 Ford F-150. The contact stated that while driving at 45 MPH, the vehicle lost braking capability. The vehicle was placed in Manual Mode. The low power steering fluid message was displayed. The contact was able to pull into a gas station to purchase power steering fluid. The contact added power steering fluid; however, while the vehicle was parked, the power steering fluid leaked out of the vehicle. The vehicle was towed to the residence. The contact stated that the failure was due to a failed seal and that the master pump had leaked from the rear seal. The contact called the local dealer, who referred him to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall. The failure mileage was approximately 132,401.
The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the contact became aware of a loud fluttering sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHSTA Hotline for assistance. The approximate failure mileage was 119,000.
Lug nuts on all wheels have become misshaped making them a risk for fall off and/or unable to remove wheels without the aide of an impact wrench at a shop. This would prevent the owner from changing a tire on the road if needed. Also a safety concern with driving should the lug fall off.
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure had been recurring. The contact related the failure to Ford Campaign Number: 21N03 (Cam Phasers). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 106,000.
There was a ford program recall to fix the ecoboost cam phasers but it has now ended. and now my 2018 F150 is experiencing cam phaser issues (as per Ford dealer service) at 60k miles; however, Ford has not issued another recall.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine made ticking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine oil level was low. The dealer added engine oil, and the contact returned to the dealer every week for 3–4 weeks for an oil consumption test. The contact was informed that the engine was consuming an excessive amount of oil, more than the manufacturer's recommended amount. The contact was also informed that the engine needed to be replaced; however, the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
The contact called on behalf of her father who owns a 2018 Ford F-150. The contact stated that while her father was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to the contact's residence. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The contact was informed of an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was an abnormal rumbling sound coming from the engine compartment. The contact stated that after the vehicle had warmed up the rumbling sound stopped. The contact stated there was no warning light illuminated. The contact stated that the abnormal sound had started occurring while driving the vehicle. The contact stated that the failure was more noticeable while slowing for traffic or at a traffic signal. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under Customer Satisfaction Program: 21N03 - Engine Cam Phaser Replacement (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 125,000.
My vehicle began to expereince irregular shifting through all forms of acceleration and different gears. Notable incidents include dropping from 7th gear down to 1st while traveling 60mph on the highway and hearing a loud bang. Other incidents include losing power will in the middle of an intersection or turning onto a perpendicular road. The abrupt shifting of gears would throw myself in the driver seat leading to potential distracted driving directly caused by the vehicle itself. Eventually the vehicle displayed a wrench light and produced 2 codes: P076F and P0732 indicating incorrect gear ratios for gear 2 and 7. I took the vehicle into the dealership where they discovered the CPF Hub/drum had failed and caused damage that resulted in this uncharacteristic behavior. The dealer admitted that this is a known problem amongst these transmission and would say near half of all of them have this same issue. I believe this poses an extreme risk to general public and imposes a significant fincialy burden at a minimum as in my case. This is a known problem and presents itself as a safety issue that needs to be addressed on a national level.
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with cylinder #4, resulting in damages to the engine and requiring that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
The contact owns a 2018 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle hydroplaned as the contact lost control of the vehicle. As the contact struggled to regain control of the vehicle, the rear of the vehicle crashed into the left of the highway retainer wall. As a result, the vehicle spun out across three lanes as the front end of the vehicle hit the right retainer wall. The air bags deployed upon impact; however, both the front driver and front passenger seat belts independently unclipped during the accident. The contact stated that once the vehicle came to a stop after hitting the second wall, both seat belts were unbuckled. Both vehicle occupants were taken to the hospital via an ambulance. The contact was treated for a concussion, pain in the left shoulder, and a torn LCL on the left knee. The passenger suffered a broken right hand, concussion, pain in the neck, and bruising on the torso. A police report was filed. The vehicle was towed from the scene to an independent mechanic where it remained in their possession. Both the dealer and the manufacturer were notified of the failure; the manufacturer gave the contact a case number. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.
The cam phasers on this truck make all the sounds and issues that others have experienced in the f-150. they need to be replaced asap. vehicle is at 83000 miles.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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