2017 Ford F-150 complaints

On12.26.23 I entered my 2017 F150, closed the door, and the rear window shattered, causing glass to enter the back seat- falling on my child who was seated in the rear. I called the local Ford dealership because my truck is under warranty to 100,000 miles. The dealership said they refer people with that problem to a local glass shop. I took it there to be repaired, total cost with tax was $1067.00 There were no warnings, messages or other symptoms of the problem prior to this happening. ***this submittal has an area to attached the service invoice- this function will not work for me, but I do have the invoice if needed.

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The service light remained illuminated, and the vehicle shuddered and hesitated to accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.

Cam Phaser and Oil Pan, failure do the manufacturers defective parts and applications

Rear back sliding windows falls out of track and window falls out.

I've added all 4 doors not latch closed at different times. I also had my front driver's door pop open while driving, this happens when the temperature is cold and freezing. I've spoken with two different Ford dealers and they both said they haven ne er heard of this problem. I have spoken with people who own the same vehicle and they say it's common and Ford really doesn't have a fix or if something is done it's shot term and starts happening again. I feel this is a very dangerous situation.

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment and the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed a vapor blockage was present in the engine and all the four VCT units needed to be replaced. The VCT units were replaced, and the vehicle was repaired. Additionally, while driving at various speeds, there was a whistling sound underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the transmission separator plate was faulty due to corrosion buildup and was pushing against the torque converter. The transmission separator plate was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 39,500.

My advanced track warning light comes on then all the lights on the dash and start going off one warning after the other. (Low oil, limited breaking, tire pressure, etc.) Then all electrical components in the vehicle turns off while driving. Its been serviced by the dealer which they replaced the break booster sensor. About 2-3 weeks later, it started happening again only this time when i drive the breaks lock up now and grind to the addition of everything lighting up the dash and all electrical components turn off while driving. Dealer charger me $900 for first repair now they’re charging me $2500 to start for the APIM replacement. They are not clear on issue. They stated well start with apim and go from there.

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the engine made an abnormal rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phaser springs needed to be replaced. The vehicle was not repaired. The contact stated that the cam phasers were previously replaced in 2021 at 40,000 miles; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that a portion of the repair cost would be covered. The failure mileage was approximately 89,000.

Hit from behind. Rage driver attempted manslaughter trying to force us into high speed traffic. Hit us a 2nd time. Driver hitting us refused to yield information; name, address, insurance, registration. Obtained via Oceanside Ca. Police incident # 2300118069. Cause- no accountability due to No Fault Insurance practices

On the morning of 12/12/23 it was a cold morning, the driver side door was frozen the door wouldn't secure. Had to heat up vehicle to get door lock to engage.

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 70 MPH, the transmission erroneously downshifted, causing the vehicle to decelerate to 50 MPH. After restarting the vehicle, the transmission failed to shift above second gear and failed to exceed 50 MPH while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 180,000.

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment, and the vehicle was idling rough. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam timing phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20–2315. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, the contact observed a rattling sound coming from the engine compartment. The contact stated that once the oil pressure had built up the sound coming from the engine compartment ceased. The vehicle was taken to a dealer where it was diagnosed that the variable timing chain and four camshaft phasers needed to be replaced. The vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 96,500.

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver’s and front passenger’s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle and drove to the shoulder of the road. The contact turned off the vehicle and allowed the engine to cool down. The contact then restarted the vehicle and drove the vehicle to the residence and turned the vehicle off. The contact restarted the vehicle and heard an abnormal sound coming from the engine compartment. The contact turned off the vehicle. The vehicle was taken to the dealer where it was diagnosed with failed cam phasers and a failed head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.

According to my local Ford Dealer, my 2017 F150 3.5 L EcoBoost Engine needs the Cam Phasers replaced. When the engine is cold and started it creates a metal “rattle” sound for a few seconds practically every time now. My motor has 131,348 miles on it. Ford previously had a recall 21B10, 21N03 and 21N08 for this issue but according to my call to Ford Motor Company today, December 4, 2023, the recall program is closed. I have a Ford Case Number that was provided to me today during the call. Therefore they cannot help me at this time; even though they previously did a nationwide recall for certain other models and model years for this engine. When I checked my VIN in your recall database, I could not find a Cam Phaser Recall Notice or that a repair had been previously made. Please investigate to determine if Ford Motor Company should issue an updated or another public safety recall for those vehicles that may have been missed or not repaired during the previous recalls.

The contact owns a 2017 Ford F-150. The contact stated that the front passenger’s side brake line was fractured. The contact stated that the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was towed to the local dealer and the contact was informed that the brake lines needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact there was no recall on the VIN related to the failure. The failure mileage was 130,000.

My truck's instrument cluster fails to turn on preventing me from seeing mph,fuel level, etc. Ford has a recall number(17C01) for this exact issue but my vehicle's VIN is not included

On cold days, general below 30 degrees, the drivers door will not latch. After the temperature warms, the door will latch. This renders the truck useless for 4 months of the year where we live. I have seen recalls on other Ford F150 for the door latch. But there are no active recalls for my truck. This is a major safety issue. Especially if the truck door comes unlatched while driving.

The driver side door would not unlock by either using the key fob or manually using the key in the door. This seem to occur in cold weather. It was 20F this morning and the vehicle was parked outdoors. This has occurred multiple time, so I though I’d report. If by chance the door unlocks, the latching mechanism will not function, nor will the locking of the door, so can’t drive until the car is well warmed up, usually 20 minutes of idling with the heater on. I have backed out of my driveway and the door is not latched, and opened when turning right.

My F150 has been diagnosed to have faulty cam phasers which is a known problem. Ford claims my truck is not part of their recall. The year and where it was manufactured fits the criteria of the initial recall. Ford is unwilling to recognize the fault cam phasers.

I have a 2017 Ford F150 XLT four-wheel-drive super crew that the oil pan is now needing to be changed for a third time I first took it for its first oil change in 2018 on May 24, 2018. The oil pan was replaced again I took it for an oil change it was leaking again and was changed on March 17, 2021 now today November 8, 2023 I take it again to be have the oil changed and I find out that it is leaking again. I was informed that the dealership is not responsible to replace it a third time. This is a defective oil pan evidently for this make and model and I don’t feel it’s right that I should have to pay approximately $1200 to have it replaced for a third time, I would like to see or have someone call me to explain to me why I should be paying for something that has already been replaced twice. This is a defect and it should be a recall. The dealership said it’s not the first one that is doing this but so far no one knows who to call at Ford corporate in order to find out how to get Ford to replace it for free. I have owned nothing but Fords in my life I do all my oil changes on a regular basis at the Ford dealership. At this rate I will have to change out that plastic oil pan approx every 2.5 years.

While driving i went to turn into a driveway of a busy restraint and the steering assist stopped working and i almost lost control of the vehicle. this i notice has been reported a lot as well as complained about online it is apparent nothing is going to get done to make ford fix it even if someone gets killed, how can this not be a safety issue $$$ something needs investigated $$$ maybe even the $$$ investigators $$$ claiming there is$$$ no problem.

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the vehicle made an abnormal clicking sound. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle); however, the VIN was not included. The vehicle was taken to the dealer, who informed the contact that the VIN was not included in the Customer Satisfaction Program and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.

Upon startup, the engine produces a loud “rattle” sound. It has consistently gotten worse. My local Ford dealer advised this is called a “phaser” for the camshafts and that they have failed. Ford has already issued a recall for this problem on trucks like mine, but for unknown reasons, my truck is NOT included. I have been advised that it is only a matter of time until there is a catastrophic engine failure. It has already been demonstrated that this part is defective, yet Ford refuses to address the problem in its entirety. I want Ford to honor their commitment and repair ALL affected trucks with these defective parts.

I had a complete engine failure in my 2017 Ford F-150 2.7-liter V6 turbocharged (twin turbo) truck. The safety of myself and four family members were put at risk when this engine failure occurred, as we were driving at approximately 55 mph. My truck was taken to a Ford dealership were they confirmed the engine failure. I am currently awaiting new engine from Ford (a remanufactured engine), but they are currently on back order with no estimated time of arrival provided. I will happily make the vehicle available for inspection (via the Ford dealership). The vehicle has not been inspected by another party (outside the Ford dealership). There were no warning lamps or messages that appeared before the failure. One symptom, a strange "muffler sounding" noise, did start about 5-10 minutes before the failure. This failure seems like it could be related to the National Highway Traffic Safety Administration current investigation into this particular motor. See reference here - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It is a known defect in the 2.7 ecoboost engine that the driver side turbo oil supply line fails, causing engine oil to pool during a start up after a cold soak. The smoke produced causes several safety risks. 1. The smoke obstructs the rear camera. 2. The carcinogenic smoke causes a health and environmental hazard 3. The burning of oil can also lead to excessive parts wear and possible engine failure, which, given at the right time, could lead to injury. There are countless cases all over. When I notified the dealership they informed me it is a repair left at the responsibility of the consumer.

THE FRONT DOORS HAS ISSUES SHUTTING AND STAYING LATCHED. I WENT TO MAKE A LEFT TURN THIS AM AND THE PASSENGER DOOR FLEW OPEN. I STOPPED TO SHUT IT AND THEN NEITHER OF THE FRONT DOORS WOULD SHUT AND STAY SHUT. I HELD THE 2 DOORS SHUT WITH A BELT TILL I COULD TURN AROUND AND GET BACK TO THE HOUSE

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed and upon activating the rear window defroster, she observed smoke filling the interior of the vehicle. After a visual inspection of the rear window, the contact observed the rear window lower wire cover on fire. After turning the vehicle off, the fire extinguished on its own, after which the rear window shattered. Emergency services were not called. A fire report was not filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear defroster wiring had shorted, causing the wiring to catch fire. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 106,000.

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, the instrument panel failed to illuminate. The contact believed that the failure was related to NHTSA Campaign Number: 17V053000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2017 Ford F-150. The contact stated that oil was leaking from the vehicle. The contact had to add additional oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the oil pan needed to be replaced. The vehicle was repaired, but the failure recurred and two weeks later, oil was again leaking from the vehicle. The vehicle was taken back to the same local dealer, where it was diagnosed that the oil pan needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same local dealer, where it was determined that there was too much pressure on and that a plastic oil pan was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to TSB Number: 19-2205 and TSB number: 23-2083. The failure mileage was approximately 62,000.

There is an issue with the transmission slipping or not engaging properly. There is a strong and often loud jolt with a hard shift at times. It will also simply not engage in the next gear other times. I can be pushing down on the gas and you can hear the engine revving but the truck isn't picking up speed. This has been the most dangerous part of the transmission issues. If I'm pulling out to cross an intersection or turn onto a street and the truck isn't moving, my family is in extreme danger of being hit by oncoming traffic. The vehicle was looked at for this issue at the Ford dealership, Mel Hambelton, in Wichita, KS previously. The issue seemed to be better, almost non-existent, after I believe they reset some code. The problem has returned in the last couple of weeks and is much worse. We have an appointment Nov. 1st to have it looked into again. I don't feel very safe driving my vehicle and we couldn't get it in for at least 3 weeks to the same dealership so we are using the Ford Dealership in Hutchinson, KS to hopefully get it fixed sooner. There is no warning/check engine associate with this issue.

Recall for cam phaser. Our truck meets all the criteria and it needs fixed. We did not receive Lester in 2021. Called ford twice and talked to manager. They said to get ahold of you.

On Sunday, October 8th 2023, my wife and I were returning home on a remote stretch of US Highway 24, 15 miles east of Buena Vista, Colorado, when we got a flat rear passenger tire. I pulled over at a safe location to change the tire. While attempting to remove the flat tire, I was unable to get the factory supplied lug wrench on any of the 6 lug nuts. Because of the remote location we had very limited cell service and were having challenges contacting a towing service. I eventually found a rock and was able to pound the lug wrench socket onto several of the lug nuts and managed to remove 4 of 6 lug nuts. The final 2 nuts became stripped and I could not remove them. Meanwhile, my wife contacted a tow service and 3 hours later, they arrived. The tow truck drive used a large hammer to pound a 7/8" socket onto the remaining nuts and used an impact wrench to remove them and then to put all the lug nuts back on. He informed me this is a common issue with my year and make of truck and they are called "Swollen lug nuts." I was very surprised that this was a known issue and there was not a recall issued to replace defective parts. It is extremely irresponsible to not notify owners of this issue, especially when I was sold a 4x4 wheel drive, off road vehicle and live in a state (Colorado) where cell service can be limited to non-existent. This issue could easily lead to death by not being able to replace a flat tire.

My truck went to Bolton Ford in Lake Charles, Louisiana for a Brake Master Cylinder Recall on September 07, 2023. Upon receiving my truck back that afternoon, the repair was stated to have been successfully completed. After driving about twenty miles, a loud alert came on in the truck, and an alert came on the dash stating, "Check Brake System", also the Brake light by the tachometer. I immediately pulled over and called the dealership service department. I checked under the hood, and only found that the fluid reservoir cap was slightly loose. They advised watching the truck and getting it back as soon as I could. Turning the key off, cleared the warning. The warning happened two more times that day on my way home. I returned the truck back to the dealer for service two more times again after this time for the same problem. They have worked on my vehicle a total of three times for the same problem and still not fixed. It went in for a preventative recall, and now is constantly malfunctioning. I picked it up yesterday (10/12/2023) after the third repair attempt. I drove on the interstate 35 miles. Returning, the same "Check Brake" warning alerted, and the brakes were almost impossible to apply when I pressed them. Finally, the brakes applied. This has become a very dangerous situation. Please advise where to go from here.

Frame & suspension problem. Left front wheel attaches to frame was rusted and the wheel tilted in so it was not drivable. Fortunately, I was not driving at highway speed. Otherwise, I easily could have lost control of my truck. Navarre Ford Body Shop, St. Louis, Michigan looked at the damage & shipped it to Grand Rapids Michigan, ProAm Collision & Mechanical for repairs to frame & suspension. They are calling it a fractured frame. The two parties above have inspected the vehicle. There was no police report filed. No warning lights etc. Noticed issue with left front wheel while driving in residential area.

I was driving at highway speeds (60mph) in congested traffic on a road with a steep incline with no shoulder when the truck suddenly went into limp mode when it downshifted. The engine went to idle and I had to coast to the far edge of the right line before coming to a stop. Multiple cars around me had to take evasive action. This could have been catastrophic if I had been crossing an intersection. Similar reports online indicates issue with the Electronic Throttle Body which creates an error that causes the truck to go into limp mode. Turning the truck off and back on again reset the condition so I could safely pull off to a side road to further evaluate. The limp mode feature is entirely unsafe and places the safety of the vehicle's mechanical components over the safety of the occupants. I would rather damage or destroy my engine in the process of safely exiting the roadway than come to an unexpected stop in an unsafe location.

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle on a cold start, there was an abnormal rattling noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who referred him to the dealer. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.

When the auto start/stop function kicks back on at a stop light, it often causes the truck to lurch forward suddenly. Then, it occasionally cuts out, momentarily stalling the vehicle in the middle of the intersection. After a couple of seconds, it re-engages and takes off. The lurching is jarring and potentially harmful; stalling in an intersection is dangerous.

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle, the contact noticed blue smoke coming out of the tailpipe. The contact also stated that the vehicle shutoff independently. The vehicle failed to accelerate above 25 MPH. The contact was able to pull to the side of the road and restart the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the turbo supply line had failed. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 74,000.

The engine oil pan and drain plugs are plastic and tend to develop a leak over time that drips directly on the exhaust. This could become a fire hazard if your vehicle is hot enough. Has been replaced with OEM parts and eventually the same thing happens. No warning lamps.

The contact's husband owns a 2017 Ford F-150. The contact stated while her husband was driving at various speeds, the vehicle made an abnormal rattling sound. The contact stated that the failure recurred while driving, and the rear power sliding window fell forward on the unoccupied rear seats. The contact's husband drove to the residence. The vehicle was taken to the dealer, who informed the contact's husband that the rear power sliding window needed to be replaced and that he would be charged a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 46,500.

The contact owns a 2017 Ford F-150. The contact stated that on two separate occasions, oil was discovered leaking in the driveway. Upon investigation, the contact discovered that the same failure had also occurred prior to him owning the vehicle. The contact had taken the vehicle to the dealer twice for the same failure; however, the failure returned after each repair. The manufacturer had been notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was then transferred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 70,000.

The IMRC fails on the intake manifold causing a massive loss of power to potential limp mode at any point during driving speeds. This ia known issue for 2015 to 2017 F150's and mustangs with the coyote 5.0 V8.

The contact owns a 2017 Ford F-150. The contact stated that on multiple occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact was able to shift to park(P) and restarted the vehicle. The contact stated that while driving at approximately 35 MPH, he heard a loud rattling sound under the hood of the vehicle and the vehicle stalled. The contact was able to coast off the roadway safely. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. An undisclosed dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact was informed to notify the manufacturer of the failure. The manufacturer was notified of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,800.

The rear sliding window top rail has dislodged itself and the sliding window is now loose and does not create a proper seal.

Cam phaser rattle has progressed into loss of power in vehicle and unreliable performance. My engine will shutter and when gas pushed it feels like it is in limp mode.This started occurring after the phaser volume progressed and in my opinion after independent research the cam phaser lockout pen is slipping. Ford will not honor their own TSB to remedy although I am affected and within mileage range.

Ford 10R80 transmission suddenly began slipping in 10th gear while on an Interstate highway traveling across a mountain pass. This resulted in a sudden drop in speed from 75mph to 45mph. I was able to resume forward travel at highway speed by selecting a lower gear and avoiding 10th for the duration on the trip (2 hrs). The wrench icon was displayed and the an error code of P07F7 (10th gear incorrect ratio) was set in the OBD system. The transmission temperature gauge remained in the normal zone throughout the incident. Upon inspection I observed that transmission fluid had been spraying the undercarriage area. Local AAMCO dealer confirmed no 10th gear engagement and fluid had vented from vent hole atop transmission. Transmission was rebuilt with new CDF drum, valve body, torque convertor and typical wear parts. Mileage was 129,860 and transmission had received a fluid and filter change previously.

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03, and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle had been repaired prior to him owning the vehicle. The failure mileage was 83,000.

The contact owns a 2017 Ford F-150. The contact stated while driving 30 MPH, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 21N03, but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 58,000.