2017 Ford F-150 complaints

The 3.5 Ecoboost engine began making metal rattling on cold startups. Was told the cam phasers needed replacement. Was told no longer under warranty. I have located a customer satisfaction program 21N03. This program replaced these cam phasers under warranty, however only up until January 1, 2023. My truck had just under the 69,999. At 68,204 miles. However outside the January 2023 date. I don't understand why I would be punished because my vehicle has a low mileage yearly use. Ford had acknowledged with again the customer satisfaction program 21N03. Again I feel punished because I did not drive a lot of miles. Bill was $3983.84. In the program they would proration up to 89,999 miles, but again out of the window.

This truck had the cam phaser cold rattle issue repaired at 42,490 miles. The new parts used were the same problematic part numbers as the original parts, intake part HL3Z-6256-CD and exhaust HL3Z-6C525-CD. The same issue has presented itself again while I am just over the 100K miles extended warranty that I had on the truck. Ford Corporate and the local Ford dealers are well aware of the issue and repaired the problem with the same defective parts. A new part number has been redesigned with a new part number that will actually fix the manufacturing defect, this is intake part ML3Z-6256-A and exhaust part ML3Z-6C525-A. I called the dealer and asked for the repair to be covered under warranty and was told no, I then was directed to contact Ford customer service at 1-800-392-3673 and they admitted they are aware of the problem, but were not willing to help on the financial cost of the repair as the truck was nto under any extended warranty.

The contact owns a 2017 Ford F-150. The vehicle was repaired under Customer Satisfaction Program: 21N08 Transmission Judder (Power Train) however, while driving at 35 MPH, the vehicle was jerking. Additionally, the gear shifter was stuck and there was an abnormal sound coming from the transmission. The vehicle was taken to an independent mechanic where it was diagnosed as a low-voltage failure and several unknown codes. The battery was replaced but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the timing belt tensioner and the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2017 Ford F-150. The contact stated that after starting the vehicle, while the engine was idling, there was a mechanical whining and ticking sound coming from the engine. The vehicle was taken to a local dealer who informed the contact that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.

I am aware of the cam phase issue with 2017-2020 F150s 3.5 Eco Boost. I have 68K miles and I took it to the dealership as my cam phasers are failing and making the engine loud and ready to fail. The repair bill is 4K and I called Ford Customer Care. They told me to file a complaint with NHTSA and my case # is CXH-01938744. Customer Satisfaction Program 21N03 – Supplement #1 Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI Engine Cam Phaser Replacement REF: Customer Satisfaction Program 21N03 Dated March 2, 2021 New! REASON FOR THIS SUPPLEMENT They told my vehicle should be covered. I am never received the mailing about the issue. I am the original owner and I had a ford extended warranty.

When merging onto the freeway (60MPH) a wrench icon illuminated and my engine shifted to 3rd gear (limp mode) causing my entire truck to jerk forward. I was then forced to pull off the freeway with my engine RPM's upward near 4000. Once I was able to safely pull off the roadway. I turned off my truck and attempted to turn it back on with no avail. The engine would not even attempt to turn over. I eventually got the truck to start and drove it to the nearest ford dealership to have the now illuminated check engine light code read. The code said "error on the transmission range sensor". Ford cleared the code and sent me on my way. The same exact incident occurred 2 more times and is now having a $1200 repair to the transmission on a part called the "molded lead frame" It appears this same issue is prevalent in the same transmission (6R80) on older models 09-13 and there was a recall issued. my hopes is to bring awareness to NHSTA in order to further the recall for all ford's to have their lead frames replaced before a more significant issue arises when someone is driving on the freeway.

The contact owns a 2017 Ford F-150. The contact stated while driving 65-70 MPH, the RPMs were fluctuating, the engine was overheating, and the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they might partially cover the cost of the repair. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was difficult to start. There was an abnormal rattling sound coming from the vehicle. The contact stated that the vehicle was losing motive power while driving at various speeds. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake line fractured, and the brakes failed to operate as designed. The vehicle was towed to the residence. The contact who is an independent mechanic, diagnosed the vehicle and determined that the brake line had fractured, and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a loud ticking sound coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that there was a cam phaser malfunction and that the timing chain and an unknown part needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

He CAM Phasers have gone bad and I was told some F150 model years had this defect covered as part of a previous recall, but not the this particular year and make. The replacement cost avg 4k-5k and when you read the various blogs, this is a recurring problem.

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle in the morning, the vehicle was idling roughly. The contact stated that the failure was intermittent, but the vehicle took longer to run smoothly without the vibration at start-up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact stated that the dealer was aware of the failure. The contact stated that previously the vehicle had experienced the same failure and was repaired. The failure mileage was approximately 100,000.

Cruise control randomly disabled several times while traveling. This is a known issue with the Clock spring and is a significant safety issue!

This has happened several times and at random. While accelerating normally truck has randomly downshifted into lower gear causing abrupt and unexpected deceleration. Was nearly rear ended by driver following.

While driving, the rear window opened up by itself and would not close. Controls were dead. Found a wire bundle (not a harness) which runs from the body control module to several sensors, including the 110V power converter, were worn through shorting out. The wiring lies in a channel along the rocker panel on the interior of the vehicle. The wiring is not protected from abrasion which led to the abrasion of the wires shorting out. Since 110V is running along this same channel, the potential for a fire is high, plus shorting 110V AC with 12V DC.

Well the last few days in colorado its been cold and every morning when i get in my truck the guage cluster does not come on. I have a few flashing lights but nothing else works. I am not sure what all is effected by this problem. After about 10 min. everything goes back to working as it should. but then the next day it happens agian. I have done some research and this is a problem that ford has had in the past that they had fixed on vehicals that were built up to the month before mine.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle failed to accelerate as needed. The transmission was shifted hard, and the vehicle jolted. There was a knocking and chiming sound detected in the engine compartment. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 32,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving 20-30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the grinding sound was due to the Four-wheel Drive system attempt to engage erroneously. A transmission software update was performed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

Hello i am a mechanic and have noticed on many of the f150s wiper transmission failure on the passenger side the due to water build up on the cowl the drivers side where the cowl meets the arm has two lower drain holes and 6 drain holes on the right side and a rubber seal around the wiper arm the passenger side only has two drain holes leading to water sitting and rotting the rubber seal allowing water to corrode the wiper pivot point causing total failure

Hello i am a mechanic and have noticed on many of the f150s wiper transmission failure on the passenger side the due to water build up on the cowl the drivers side where the cowl meets the arm has two lower drain holes and 6 drain holes on the right side and a rubber seal around the wiper arm the passenger side only has two drain holes leading to water sitting and rotting the rubber seal allowing water to corrode the wiper pivot point causing total failure

The contact owns a 2017 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the engine at start-up. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer informed the contact that there were no recalls associated with the VIN. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford F-150. The contact stated that while starting the vehicle there was a grinding metal sound coming from the engine department. The vehicle began making a tapping sound while idling. The sound had become more pronounced over time. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft timing (VC)T had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 75,500.

I was driving home from work and without any warning I lost the ability to accelerate when I was on the freeway, a message popped up on my truck screen Powertrain Malfuction/Reduce power. I was lucky this time around as I was able to cost to the shoulder Cars however were speeding up to me and around me as I could not accelerate my truck. If this would have happen when I was towing my old 35 foot trailer it could have been deadly. I noticed a recall for this exact same issue on 2011 trucks, forms online seem to suggest others have had this same issue with newer 2017 trucks also. The issue turns out to be the Molded lead frame failure. Once more same issue from recall title was6r80 recall number 19507. Seems like ford did not fix it only prolong the issue or kicked it down the road. My truck is 100K others around 77K it failed so I am assuming it will happen as trucks get around 100K.

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The contact stated that the failure mostly recurred while starting the vehicle, and after the vehicle had been turned off for more than an hour. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

2/29/2024 driver side tire was flat 3/1/24: I wanted to put the spare so that I could take the fire for repair. But the factory issue lug nut wrench does not fit. How can you do this to people? This is ridiculous 3/2/24 I went to the store to buy a nut remover This should not be allowed to happen and you get away without giving the customer a proper tool

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that after several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was also advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the Auto START/STOP inadvertently activated, causing several other electrical systems to malfunction. The check engine warning light was illuminated. The contact pulled to the side of the road, turned off the vehicle, removed the ignition key, and then restarted the vehicle. The failure had recurred twice within 4 months. The last failure occurred while driving approximately 70 MPH, and the vehicle was coasted to the side of the road and waited to restart the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that there were no recalls on the VIN. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 154,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light intermittently illuminated. Additionally, the fuel efficiency had decreased. The vehicle was taken to the dealer, where it was diagnosed that the VCT unit and camshaft timing components had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 53,000.

The contact owns a 2017 Ford F-150. The contact stated that the rear tailgate locking mechanism had malfunctioned causing the tailgate lever to become stuck and causing the tailgate door to erroneously open and fail to remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 85,000.

2017 ford f150 CAM PHASER ISSUES less than 100 miles on it

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was at the independent mechanic repair shop for routine maintenance, he was informed that the vehicle had been experiencing excessive coolant consumption. The mechanic determined that the coolant was leaking and burning and that the failure could be related to the turbocharger. The contact stated that he had also noticed a burning coolant odor. Additionally, the contact stated that the vehicle was experiencing a failure related to Ford Campaign Number: 21N03. There was no warning light illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,000.

During a cold weather spell in January 2024, after opening the driver door, it failed to latch when I attempted to close it. This would seem to be the same problem listed under: Manufacturer Recall Number17S33 NHTSA Recall Number17V652 Summary ON YOUR VEHICLE, A FROZEN DOOR LATCH, OR A BENT OR KINKED DOOR LATCH ACTUATION CABLE, MAY RESULT IN A DOOR THAT WILL NOT OPEN, WILL NOT CLOSE, OR OPENS WHILE DRIVING CONDITION. However, when I checked, my vehicle is not listed under this recall.

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds and accelerating, there was a loud rattling sound coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the cam phaser had malfunctioned and needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10201090 (Engine and Engine Cooling). The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 58,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving 45 MPH there was a grinding sound coming from the vehicle. The contact looked to determine what was causing the failure and found oil leaking from the vehicle. No warning light was illuminated. The vehicle was driven to the dealer and a diagnostic test was performed. The vehicle was diagnosed with an IWE 4-WD actuator failure. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was 83,500.

Very scary and I was only going about 25 mph. Had I been in a freeway it could’ve been much worse. Transmission display started glitching in and out. Truck started shifting on its own violently, even screeching its tires at one point. It could not decide what gear it was supposed to be in. I pulled over and turned truck off. Attempted to restart but truck would not start because it apparently did not think it was in park. Tow truck showed up. Vehicle then started and check engine light appeared. Truck was towed to Ford dealer-transmission control module deemed bad and had to be replaced. Problem had happened weekend before and check engine light came on. I took to auto zone right next to where I was and they pulled the code “P0706.” But code was cleared and check engine light went off. I managed to make it home and called ford and told them what truck was doing. They told me there was nothing they could do without the check engine light on to diagnose it and to keep driving it until it happened again and the check engine light came on. The next weekend was the first time I had attempted to drive it because I did not feel safe in it.

I have a Ford F-150 Supercab. When tried to leave to pick up my daughter during a snow storm (temperature was around 26 degrees), I found that I could not close the passenger door. I thought the latch may have sprung shut but found it to be opened but would not close around the "D" link of the back passenger door (it would rotate but not lock into place). I had to get someone else to pick her up. I had to use a cargo strap inside (around the door handle and seat) to keep the door closed to be able to go to work the next morning (not the safest thing to do but, I could not wait two weeks until Ford could look at it). When the weather got a little warmer (around 36 degrees) the door acted normally. A few days later we had temperatures in the low 20s and the issue reappeared. There were two reasons I knew that one of the doors had issues closing: 1) warning system that states that a door was ajar and 2) the interior light was on. I contacted Ford of La Plata, Maryland but they said that the VIN number is not part of the recall. When I asked if I could buy the parts to fix the issue myself, they said that the parts do not exist since my truck is not part of the recall.

After takimg.my ford to the dealership to correct the frozen door latch issue , my doors are still latching. This is a serious safety issue as the door will not latch properly and you have to hold the door closed to get the vehicle home. All 4 doors experience this latch issue. I have had to tie my door closed with a cell phone charger cord just to get the vehicle home. This is unacceptable with the price of vehicles

The contact owns a 2017 Ford F-150. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the VIN was not included in the Manufacturer’s Extended Coverage for the failure. The failure mileage was 89,000.

The contact owns a 2017 Ford F-150. The contact stated while driving 68 MPH on the freeway, the vehicle started to lose motive power. The vehicle was steered off the highway where the vehicle started chugging. The vehicle was towed to a hotel and parked. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced because a spark plug had fractured and fallen inside the engine causing damage to the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,582.

I had the recall repaired on my 2017 F150 in 2022, for the freezing door latches not latching and letting the door stay closed. I did have issues with it in ’23 but it was only once or twice and I didn’t do anything about it. I had issues with the latching again this winter (Jan. 2024) and had a new problem where the door would not UNLOCK and just brought it into Ford to maybe have them do a recall fix on latches again on it but they said there is nothing they can do. It is our only vehicle right now and my wife is currently pregnant and my main concern is us needing to leave in an emergency and not being able to get the doors open because of the locks or then having them not able to stay shut cause the latches won’t work.

Driving from church with grandchildren in back seat and drivers side rear door came open on its own. Took several attempts to get it to latch back. Now door will not open.

When I use the brakes, the doors open and passengers fall on the roadway. Then get struck by passing vehicles. It hurts when getti ng run over. Plus it sucks when the doors open randomly in traffic.

Door lock fails. I have to climb out windows to exit vehicle in an emergency. The locks are frozen.

Door opens but will not latch and hold when you shut the door.

The contact owns a 2017 Ford F-150. The contact stated there was oil leaking from the vehicle. The contact noticed that there was oil underneath the front end of the vehicle. There were no warning lights illuminated. The contact stated that the failure persisted after the repair was completed. The vehicle was taken to the dealer where it was diagnosed that the oil pan failed due to the material being plastic and being mounted to an aluminum frame while overheating, causing the oil pan to expand and slightly detach. The oil pan had been replaced. The manufacturer had been made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 16,000.

The transmission has had a few problems, but it started to not go into gear and I almost got destroyed by a large truck pulling out of my road since my truck would not go out of 1st gear and then all of a sudden jumped to 4th gear and took off.

I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2017 Ford F-150. The contact stated that upon parking the vehicle, the vehicle failed to restart after several attempts, with the "Charging System - Service Now" displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer and the contact was informed that the starter, oil pan, and cam phasers needed to be replaced. In addition, the contact was informed that the repairs were not covered under warranty or recall. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.