Page 11 of 30 · complaints 501–550 of 1,465

2017 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Power Train
Filed Mar 26, 2025PA

Loss of gear at highway speeds. Went from 10th gear to 1st. Tires locked up and an error for the drive train showed up on the dash. Pulled over, restarted vehicle and it seemed to work. This has happened 3 times since. I was luck that no vehicles were around me or I would have caused an accident and potentially chasing injury to myself, my family or another driver. Dealership was not able to locate issue. Told me to keep driving and report back when it happens again.

Power Train
Filed Mar 26, 2025FL

I have had transmission gear changes abruptly/rough on my 6 speed 2017 XLT F150. It seems to happen more often downshifting from 4th to 3rd gear. I reported this to dealer early after purchase when I still had factory waranty. Dealer inspected and answered that “this is normal.”

Power Train
Filed Mar 26, 2025NY

The truck will spontaneously downshift when driving. This creates a intense bang and vibration in the vehicle with an instantaneous speed change of vehicle. It's quite scary when it happens. I don't believe that it's any good for the drive shaft or rear end with such a sudden instantaneous transmission shift. I fear for additional damage it to the vehicle and the existing drivetrain when this occurs and could cause an accident if someone is following too close to the back of me when this happens.

Power Train
Filed Mar 26, 2025OK

After the 2nd year of owning the truck the transmission blew up. I paid out of pocket to replace the transmission in full & then now 4 years later the transmission blew up again. Timing chain is also broken & engine is failing. 2017 FordF150 Lariat Sport.

Power Train
Filed Mar 26, 2025IL

Transmission will randomly downshift several gears, causing a major safety issue.

Vehicle Speed Control
Filed Mar 25, 2025TX

Vehicle unexpectedly downshifted and service now light came on. Speed was difficult to control as the vehicle would either rapidly decelerate or accelerate. Cruise control was unable to be used. I received a speeding ticket because I was unable to consistently maintain speed. Problem returns intermittently and is usually resolved by pulling over, turning off the vehicle and turning back on.

Engine
Filed Mar 25, 2025108,700 milesNC

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 55-60 MPH, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The check engine warning light was illuminated, and the wrench symbol was displayed on the instrument panel. The vehicle went into LIMP Mode, and the vehicle was slow to respond. The vehicle was turned off for ten minutes and then restarted. While driving approximately 25-30 MPH, the failure recurred. The contact stated that DTC: P1702; indicated an intermittent failure with the transmission range sensor circuit (PRNDL sensor), potentially causing erratic shifting or even the vehicle entering LIMP Mode. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,700.

Power Train
Filed Mar 25, 2025GA

When using the cruise control and going down hills, the transmission will unexpectedly downshift into one or more lower gears causing the rear wheels to chirp or actually slide on wet pavement. it only seems to happen when using the cruise control for some reason.

Power Train
Filed Mar 25, 202538,000 milesUT

The contact owns a 2017 Ford F-150. The contact stated while driving at various speeds, the transmission struggled to shift as needed. Additionally, occasionally the vehicle jolted upon shifting into a lower or higher gear. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

Power Train
Filed Mar 25, 2025NC

Truck began downshifting from 6th gear to 5th numerous times at highway speeds (60ish mph). Wrench warning light would randomly come on, Service Engine Soon light would intermittently come on, followed by the dashboard totally blanking out. In one day on a drive to work, it started shifting from 6th to 4th. On the way home the same day, it shifted violently from 6th to 2nd gear hard at highway speed. The occurrence was a big safety concern as it was raining out - almost skidded out of control. As the truck was being driven into the dealership, there was NO acceleration - just revving of the engine which could have caused a major accident while having to cross two lanes of oncoming traffic. They diagnosed it as follows: 108572 found DTCP0706, P0707, P1702 / 20107 CF / MB3Z*7A100*B Transmission Control Assembly / FL3Z*7A098*B Screen Assembly / 7-XT*10QLVC Auto Transmission Oil. Dealership said that it was "normal wear and tear" and the repair bill was $2,436. Since repair, the truck has been operating without issue.

Power Train
Filed Mar 25, 2025PA

The vehicle’s rear wheels temporarily locked up when coming to a stop. Fortunately it was only under 30mph. Vehicle later got stuck in 3rd gear driving in town, check engine light did come on with DTC p0717. It is the same issue that 2014 F150 with the 6r80 transmissions are having.

Power Train
Filed Mar 25, 2025115,000 milesMN

The contact owns a 2017 Ford F-150. While the contact's son was driving 70 MPH, the transmission independently downshifted with several unknown warning lights illuminated. The contact stated that the rear wheels locked up and the vehicle skidded. The vehicle was taken to a nearby Dodge dealer and the computer was reset; however, the failure reoccurred 50 miles later. The vehicle was taken to an independent mechanic where it was diagnosed with electrical components failure inside the transmission, and there were metal shavings inside the oil pan. The contact was informed that the transmission fluid, filter, and electrical components in the transmission needed to be replaced. The dealer was made aware of the failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Service Brakes
Filed Mar 24, 2025MN

Front brake flexible hose assembly failure without warning leading to loss of brake function. Luckily this was noticed during start up while parked. Brake fluid discharged with each brake pedal depression. Work was repaired by Ford dealership.

Power Train
Filed Mar 24, 2025KY

2023 July: Driving on I75 S while it was raining, approximately 60 mph and Transmission suddenly dropped to 3rd gear, vehicle went sideways but I was able to control it, and a wrench figure came on the dashboard. Pulled off exit, turned off and restarted, seemed fine but it did it again several times on my way to destination. returned home, called dealer for any recalls for this but there were none. This has happened more than ten times since then. It will drop to 5th gear sometimes as well as being stuck in 3rd. Have to restart, and seems fine til it happens again. Ford should have to recall for a fix before someone gets killed.

Power Train
Filed Mar 24, 2025SC

Transmission suddenly downshifted while driving down highway, end result several components in the transmission, lead frame, valve body, torque converter clutch were replaced at my own expense of $3300

Power Train
Filed Mar 24, 2025CA

My 2017 2.7l 6 speed f150 frequently experiences a random downshift to 1gear at various speeds and then it shifts to 5th gear and then 4th gear and then it stays in 4th gear. Multiple transmission shops have noted that the lead frame and valve body are potentially responsible for the downshift because the previous generation 6 speeds had the same issue. No codes are populating when the downshift happens and no CEL or Wrench light come onto the screen. The only way to get the truck to shift properly again is to turn it off and wait a while and then turn it back on. This problem has been reproduced by independent service centers.

Power Train
Filed Mar 24, 2025TX

This issue has happened multiple times. While driving at highway speeds, the truck downshifts too many gears and causes the back tires to almost skid, causing all the passengers in the vehicle to slam forward. When this happens, it doesn't matter if you try to accelerate, manually shift gears, put it in tow mode, nothing works. Then all of the sudden, it will shift back into a higher gear and let you accelerate again. It started a couple of years ago, but at the time Ford was just now addressing the issue with vehicles under warranty and recalled them. Ford was stating that it was a software issue, but after a few months, people that got the new software stated that the issue came back. March of 2024, Ford released a TSB on how to fix the issue, but refuses to admit that it is a safety issue and recall it. My truck was dropped off this morning at the Ford Dealership. I am hoping that the TSB is a permanent fix. IT wasn't until I got to work that I saw the news that Ford is finally being investigated for this as a safety issue. Hopefully it turns into a recall and I can get reimbursed.

Power Train
Filed Mar 24, 2025ND

While traveling at approximately 75 MPH, the transmission downshifted one(1) speed for about 5 seconds, then upshifted back into high Gear. I briefly got a readout that said "seeking parameters." This is a 10 speed transmission, my assessment is that what it did was drop from the "overdrive" gear into 9th gear. It was a single incident and did not create a safety hazard but may be a precursor for future problems. The vehicle has roughly 65000 miles on it.

Power Train
Filed Mar 24, 2025NY

While doing approximately 65 MPH on highway the transmission was in it’s highest gear, 10th on the automatic transmission. It suddenly down shifted to 4th gear uncommandedly .

Latches/Locks/Linkages
Filed Mar 24, 202580,000 milesKY

The contact owns a 2017 Ford F-150. The contact stated that during the winter months, the front driver’s side door failed to close as needed. Due to the failure, the contact was forced to use either a bungee cord or a ratchet strap to keep the door closed to prevent the door from opening while driving. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 17V652000 (LATCHES/LOCKS/LINKAGES); however, the dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for the repair; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

Power Train
Filed Mar 24, 2025VA

Truck is dropping gears/drop into neutral/reverse/park while driving. Problem initially began only within the instrument cluster, but as time went on it progressed to dropping gears with erratic gear indication on the instrument cluster (flickering through P N D R M 1 2). A video can be provided upon request, but cannot be attached to this inquiry. Once the truck was taken into the shop I was made aware of other F150s of the same year/model having the same issue, and that Ford is currently investigating. The technician at the Ford dealership correlated the issue to the lead frame harnesses part.

Power Train
Filed Mar 24, 2025TX

I was experiencing hard shifting in upper gears like 8, 9 and 10. At 118592 miles the Ford dealer told me the transmission needed to be replaced. I had them install a Ford remanufactured transmission. The dealer told me this reman should have all the upgrades of the latest transmissions. Reman number is JL3Z 7000L. At around 123000 miles I experienced the following. I had the cruise control set at 74mph. On an upgrade I felt a hard shift. I noted the transmission was in 8th gear. Then it shifted to 9th, 10th and then to 1st. The truck was suddenly slowing down for what seemed like 3 to 5 seconds before shifting into 10th. I did not hit the brakes. Cruise control was still engaged. Suddenly it repeated the shifting from 10 to 9 to 8 to 9 to 10 to 1st and then 10th. The wrench warning turn on and 10th gear was locked out. After cycling the engine off and on again I have not experienced this again. I did notice after the incident my vehicle had an oily residue on the exterior. I was traveling on a dry road with few cars around me and good tires. I did not consider it a safety concern until I read about the 6 speed transmissions experiencing this and the their safety concerns. What if someone had been behind me, what if the road had been slick, what if my tires had not been in good condition? I searched ford forums online and was surprised to find others as recently 2023 have reported exactly the same experience on 2018 F150. The fact that my transmission is supposedly what is in

Power Train › Automatic Transmission › Internal › Clutches/Bands1 injured
Filed Mar 20, 2025148,000 milesMO

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission was slipping and the vehicle jerked significantly, causing the contact to sustain back pain. The power train warning light and an unknown warning light were illuminated. The vehicle was taken to Geared Up Transmissions, where it was diagnosed and determined that the transmission had failed due to a transmission clutch failure. The vehicle was not repaired. The contact related the failure to an unknown recall. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 148,000.

Visibility › Defroster/Defogger/Hvac System
Filed Mar 20, 2025120,000 milesIN

The contact owns a 2017 Ford F-150. The contact stated that while her husband was driving 5 MPH out of the driveway, there was an abnormal burning odor coming from the vehicle. There were no warning lights illuminated. The contact's husband then heard an abnormal sound coming from the vehicle, and the rear window cracked. The contact called an independent mechanic and was informed that the defroster had heated up and cracked the rear window. The vehicle was not diagnosed by an independent mechanic or the dealer. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Engine
Filed Mar 17, 2025184,000 milesIA

The contact owns a 2017 Ford F-150. The contact stated that while attempting to start the vehicle, there was a loud rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic and was diagnosed with the cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 184,000.

Power Train
Filed Mar 13, 2025104,000 milesOH

The contact owns a 2017 Ford F-150. The contact stated while driving approximately 25-75 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. There were no warning lights illuminated. The contact stated that the failure first started, while depressing the accelerator pedal the vehicle started making an abnormal grinding sound, and the AWD unintendedly disengaged. The contact stated that recently the vacuum system disengaged the AWD feature and caused the actuators to come together with the hub and engage while driving. The vehicle was then taken to a dealer where it was diagnosed with integrated wheel end (IWE) system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.

Engine
Filed Mar 13, 202547,000 milesUT

The contact owns a 2017 Ford F-150. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

Unknown or Other
Filed Mar 13, 2025FL

Composite oil pan gasket failed causing a leak of oil which also saturated the fabric liner under truck which broke do to oil saturation. It is a safety issue with the plastic oil pan as well as the liner. Do to oil leaking can cause a fire and detachment of liner which can damage other drivers. Available for inspection if it can be done soon dealership confirmed leaking and ongoing issues with oil pan on ford f150 3.5L ecoboost turbo. No symptoms until oil light came on do to composite plastic oil pan gasket and plug failed liner detached and can be a serious fire hazzard,environmental, and poor engineering by Ford. It was reproduced when I left the dealership only to return immediately. Engine light came on.

Engine
Filed Mar 12, 2025NJ

To Whom It May Concern, I am filing a complaint regarding a premature engine failure in my 2017 Ford F-150 Platinum (VIN: [XXX] ), which has only 88,000 miles and has been meticulously maintained at an authorized Ford dealership. Despite following all scheduled maintenance, I am told I must replace the entire engine for nearly $20,000. Over the past two years, I have spent over $2,000 on repairs (outside of standard maintenance), including replacing the cam phasers due to a known issue. After that, I experienced engine bank problems. The turbo was not properly reconnected during a later service, requiring immediate correction. The truck ran fine until one day, on a short 10-mile drive, I received a low oil pressure warning and had it towed back to Chapman Ford, where I was informed that the engine had failed. This failure is unexpected and unreasonable for a vehicle that has been properly maintained and used primarily for highway driving. It has created a severe financial burden, especially as I transition to self-employment, support a college-bound daughter, and manage transportation as a one-vehicle household. Given numerous reports of similar 3.5L EcoBoost engine failures, I urge the NHTSA to investigate whether this is a systemic issue. Consumers should not face catastrophic engine failures at such low mileage, especially in a vehicle marketed for durability. I appreciate your attention to this matter and look forward to any steps the NHTSA may take. INFORMATION REDACTED

Engine
Filed Mar 11, 2025MD

Cam phasers failed after being replaced one time under warranty. Then cam phasers failed again and ford will not cover coast. Mother makes knocking sound when it starts every time sound gets worse sometimes. Would like a call

Back Over Prevention
Filed Mar 7, 202590,000 milesPA

The contact owns a 2017 Ford F-150. The contact stated that while shifted in reverse, the rearview camera intermittently failed to display an image from behind the vehicle. In addition, the contact stated that the digital screen displayed a blue or colorful distorted image. The vehicle was taken to a local independent mechanic; however, the failure was not able to be duplicated. The local dealer was contacted; however, the vehicle was not repaired due to the failure not being duplicated. Upon further investigation, the contact' wife related the failure to an unknown NHTSA recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

Engine
Filed Mar 5, 2025118,000 milesMA

The contact owns a 2017 Ford F-150. The contact’s husband attempted to start the vehicle; however, the vehicle failed to start. The contact tested the battery, but no issue was found. The vehicle was towed to the dealer who diagnosed the vehicle and determined that the starter had failed. The starter was replaced; however, the vehicle failed to start. The dealer then diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The dealer informed the contact that it could be 1 - 2 months before the engine would be received to perform the engine replacement. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

Engine and Engine Cooling
Filed Mar 4, 202563,000 milesMD

The contact owns a 2017 Ford F-150. The contact stated while starting the vehicle, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000.

Service Brakes, Hydraulic
Filed Mar 4, 2025125,000 milesNC

The contact owns a 2017 Ford F-150. The contact stated while driving 45 MPH, the vehicle hesitated and stalled. The vehicle was restarted; however, the failure recurred a short distance afterward. The message to "Shift to Park and Restart Vehicle" was displayed with the check engine warning light flashing intermittently. The vehicle was then taken to the dealer, where it was diagnosed and determined that the plastic oil pan was warped and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to the NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic); however, the VIN was not included. The failure mileage was approximately 125,000.

Engine
Filed Mar 4, 2025CO

The cam phaser broke down and would have destroyed the engine if left unattended. This could have led to the car breaking down in the middle of the road. Problem has been reproduce by Ford, this has happened with countless other trucks as well. The item has been fixed by Ford but costed $4000. there were no alarms, letting me know that this was happening, but there was a distinct sound when starting up my truck and accelerating my car. It made a rattling noise in the engine bay.

Power Train
Filed Mar 3, 202585,000 milesSC

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally, and the transmission was slipping. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,000.

Structure › Body
Filed Feb 28, 2025KY

Safety recall 17S33 has been completed on my 2017 F150. The truck is not driven that much, and this year has been unusually cold. My door latches have been freezing again making it impossible to close the door. In some cases, you don't know until the door just flies open. Several times now I have had to drive down the road holding the door/doors closed until the latches decide to thaw enough to actuate. I contacted Ford and was told that the repair was only warrantied for 2 years. A quick search online and there is a multitude of owners still having this issue. This is unacceptable for a life-threatening Safety defect that the manufacture has known about and is too cheap to correct the problem permanently.

Engine
Filed Feb 25, 2025MN

I have an invoice regarding multiple leaks on the engine, and loud rattling noise from the cam phasers. This engine is notorious to have these leaks from every forum I have read. It doesn’t seem to have a mileage relation either. The problem I have with this is that these leaking components can leak fast enough for a customer to not notice and can lose lubrication within the engine leading to premature wear and tear. The cam phasers have been revised but should all be replaced. If the cam phasers are in charge of timing control and valve train manipulation and if they fail they could throw the engine out of timing and cause a massive malfunction, bent valves, connecting rods, damaged pistons etc. this needs to be addressed as it is a lengthy and expensive repair. This effects all ecoboost engines. After multiple online chats, phone calls and 6 emails, ford is not willing to budge and help their customers with this issue and offer any compensation. Also, I had the oil pan replaced 2 years and 5 months ago due to it leaking. I think this stems from it being made of a plastic compound. Oil gets hot and cold and the weather in Minnesota changing so rapidly causes this to fail so early.

Unknown or Other
Filed Feb 21, 2025CA

Paint is peeling and falling off due to a manufacturer defect and causing a driving hazard.

Latches/Locks/Linkages › Electronic Lock/Latch Actuator
Filed Feb 20, 2025102,000 milesMO

The contact owns a 2017 Ford F-150. The contact stated that the doors failed to close properly. The contact stated that the doors remained ajar while attempting to close the doors. The door ajar warning light was illuminated. The vehicle was taken to the local dealer where it was repaired under NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was repaired but the failure recurred. The vehicle was taken back to the same local dealer where it was diagnosed that the door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

Engine and Engine Cooling
Filed Feb 19, 202581,000 milesMI

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking and rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 81,000.

Power Train
Filed Feb 18, 202538,000 milesCA

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle decelerated to 40 MPH, and an abnormal sound was coming from the transmission. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

Power Train
Filed Feb 16, 2025IL

Erratic shifting. 6R80 transmission shifting to low gears while at highway speeds. Hard shifts. Won’t downshift when coming to a stop. Same issues as lead frame connector in earlier year trucks.

Electrical System
Filed Feb 14, 2025NC

Was driving down the highway and there was a strong smell like something electrical was burning. I thought it was someone's brakes or clutch burning. About 3 minutes later I stopped and went into a store and when I came out my whole back window was shattered. In doing research online, I see this appears to have been a common problem with Ford F150's since 2010.

Engine
Filed Feb 11, 2025VA

Have had the rear door locks stop working during the cold, it would not allow the doors to shut and stay shut. I did have children in car seats in the truck at the time. After trying to get the locks to work for about 10 minutes they stared working again. Also have an oil leak that was discovered while having an oil change. I became aware of Technical Service Bulletin: 23/2083, NHTSA ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. Called the dealership and they said they couldn't do anything about it because there was no recall for it. My truck is included in the vehicles from the Kansas and Detroit plants that are affected by a defective oil pan. The manufacturer is refusing to issue a recall.

Power Train
Filed Feb 10, 2025SC

The transmission failed and it is available for inspection. The truck came to a stop in the middle of an intersection and would not go into gear again. It has been confirmed by a dealer. other than the dealer it has not been inspected. The wrench warning light came on during the incident.

Latches/Locks/Linkages
Filed Feb 7, 202553,345 milesMI

The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 20M04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford Campaign Number: 18N03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,345.

Engine and Engine Cooling
Filed Feb 5, 2025175,000 milesKS

The contact owns a 2017 Ford F-150. The contact stated that at cold start-ups, there was a rattling sound coming from the engine compartment. The cause of the failure was not diagnosed and repaired. The local dealer was notified of the failure and informed the contact that the failure was caused by the cam phasers. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 175,000.

Engine and Engine Cooling
Filed Feb 4, 202565,000 milesMN

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormally loud rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with defective cam phasers and the cam phasers were replaced under warranty. The contact stated that almost two years later, the contact stated that the failure reoccurred. The dealer was informed about the failure and the contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

Engine and Engine Cooling
Filed Feb 1, 2025158,000 milesCA

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle they heard an abnormal rattling sound emanating from the engine compartment. After the vehicle reached adequate temperatures, the rattling ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ford F-150 → · Every F-150 year → · How the figures are calculated →