2014 Ford F-150 complaints

I was driving about 75mph when my 2014 Ford F150 suddenly downshifted from 6th gear to 2nd. As a result of the unexpected downshift, my body was pushed into the steering wheel, and the rear end of the truck slid sideways as it slowed down to 65mph. The truck had a loss of power and I couldn’t accelerate. When I pulled over on the side of the highway, I used my code reader to read the codes that came up. The codes that came up pointed to Powertrain Control Module. When I looked at the PCM, it said P0720, Output Speed Sensor. I looked up the issue online and found that there is an open recall on the 2014 Ford F150 with the 6R80 transmission, and the recall is the issue I stated above. I went to two different Ford dealerships and they said that my vin isn’t listed under the recall so they won’t fix it. This is the manufacturers issue and they won’t fix it. The truck is unsafe to drive now.

WHILE TRAVELING ON I 75 TO FLORIDA ENGINE CK LIGHT ACTIVATED. WAS A CAUTIONARY LIGHT. UPON GETTING TO FL TOOK MY TRUCK TO A FORD DEALER WHO FOUND THAT BOTH FUEL PUMPS HAD FAILED. I NOW SEE FORD IS RECALLING F-150 TRUCKS DUE TO FAULTY FUEL PUMPS. I BELIEVE ALL F-150 TRUCKS SHOULD BE UNDER THE RECALL. DRIVING AT 70 MPH AND HAVING THE ENGINE UNABLE TO MAINTAIN HIGHWAY SPEED IS DANGEROUS AND VERY NERVE WRACKING.

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to the slow down while approaching an intersection, the brake pedal depressed all the way to the floorboard. The contact was able to bring the vehicle to a complete stop by engaging the parking brake. The low brake fluid warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the brake master cylinder. The contact was informed that the brake master cylinder had leaked brake fluid into the brake booster. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 169,000.

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated that the vehicle was sliding. No warning lights were illuminated. The vehicle was taken to the dealer several times; however, the contact was informed that the failure was due to transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was not present until after the recall. The contact had received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the recall repair was performed in February 2025. The contact stated that the failure was not present until after the recall repair was performed. The manufacturer was made aware of the failure and a case was filed three times. The contact was advised to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 116,500.

The contact owns a 2014 Ford F-150. The contact stated while driving 70 MPH on the interstate, the low brake fluid warning light illuminated. The contact pulled over to the right side of the road and became aware that the brake pedal was depressed to the floorboard. The contact exited the vehicle to check the brake fluid and became aware that the brake fluid was low. The contact purchased brake fluid and added brake fluid to the brake fluid reservoir; however, the failure persisted. A dealer was contacted. The vehicle was taken a dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC). The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V316000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 268,000.

The contact owns a 2014 Ford F-150. The contact stated while operating the vehicle with the fuel tank half full, the vehicle stalled while idling. Additionally, the vehicle failed to restart with only a quarter tank of fuel in the fuel tank. The vehicle was taken to the local mechanic who replaced the fuel pump, but the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not covered under the Manufacturer’s extended coverage regarding the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 220,000.

Transmission shutter around 45 mph

First occurrence with my F-150 STX driving home from work. Started my truck and got a block and a half away and the truck stopped accelerating and completely shut off. All the lights and engine was off. I drifted to the side of the road to avoid traffic causing a traffic pile up and confusion. Being overwhelmed I waited for about 20 minutes then started it and drove home. No lights or check engine lamps on. Having a couple days of normal driving and normal function. I drove again but this time I was going into the freeway halfway up the onramp the truck dies again! This time making it completely unsafe and potentially fatal. I drifted as far as I could to the side as I was going up hill onto the freeway. More cars and extremely different speeds made this moment very concerning . Upon delivery to the dealership and having them offer expensive fuel pump replacements and flushes. I could only afford the $600 fuel pump wake up and having no information about any defects or recalls. I feel like a guinea pig to ideas of half ass fixes.

Ford supposedly repaired my truck via recall 24S37 on June 6 2025. However, while driving at approx 65 mph 2 days later, my truck downshifted again to first gear. This went on for another 2 weeks until I took it back to Crossroads Ford in Henderson NC again and they notated that I have a code P1500 AND CODE p0722 WHICH IS A LEAD FRAME IN TRANSMISSION ISSUE but they did not repair it..AGAIN. It is currently at the same dealership and they called me from Dearborn MI to inform me that I am not covered. It is a 2014 with 308,000 miles. I am relegated to driving 30 mph if I am to drive it as shifting down is unsafe. The issue is that it is a Ford defect even if I am at 308k and they refuse to rectify my issue so that my family can ride safely. SUMMARY FROM CROSSROADS FORD IN HENDERSON READS OSS SENSOR CIRCUIT FAULT CODE P0722, P1500...POSSIBLE LEAS FRAME TRANSMISSION.....I AM FULLY AWARE A RECALL REPAIR CARRIES WITH IT AT LEAST A 1 YEAR WARRANTY.

The contact owns a 2014 Ford F-150. The contact stated that while his daughter-in-law was driving at undisclosed speeds, the transmission unexpectedly downshifted and caused the rear wheels to lock up. The vehicle was included in NHTSA Campaign Number: 24V444000 (Power Train) and was taken to the dealer for the recall repair. The dealer completed the software update. The contact stated that the failure persisted after the recall repair. The manufacturer was not informed of the failure. The failure mileage was unknown.

My 2014 F150 XLT experienced recall S4S37. I brought the truck in for the recall after experience a sudden downshift into 1st gear while driving at 70mph. The PCM software update was installed during my first visit to my local Ford Dealership (Team Fod in Steubenville, OH). The issue occurred once more after the PCM update and team ford dismissed me after they could not replicate the issue. The sudden downshift happened twice more and I was again dismissed as team ford could not replicate the issue. After the downshift had occurred 4-6x, team ford reached out to Ford Support AT MY REQUEST to resolve the issue. They informed me I should consider replacing the lead frame. With the ongoing recall issues of the 2011-2013 F150s (which included a lead frame replacement as part of the recall), this should have been recommended at my first appointment. The sudden downshift continued over the course of 6-8months prior to team ford recommending I replace the lead frame which then led to my transmission blowing. 1. The lead frame should be included as part of recall S4S37. 2. My transmission should be covered by Ford as the ongoing sudden downshift while Team Ford failed to inform me of the correct fix inevitably resulted int he gradual deterioration of my transmission. For reference, my vehicle has 65,000miles. Ford KNOWS the lead frame was the fix for the 2011-2013 models and cheaped out on 2014 (and potentially other years) due to the quantity of vehicles that experienced this recall

Cam phasers yes engine could blow up cause to lose control of my vehicle yes by a ford dealer no no warning lamp or message rattle at cool startup

The contact owns a 2014 Ford F-150. The contact stated that upon leaving the grocery store and attempting to start the vehicle, the vehicle failed to start while the engine was continuously turning over. There was no warning light illuminated. The vehicle was towed to the residence, and the contact replaced the fuse, and the vehicle was able to start. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.

While driving the brakes failed and pedal was to the floor. No warning light before this happened. Warning light eventually came on after the failure. This was a very scary situation. Vehicle was taken to auto repair shop who confirmed it is a failure of the master cylinder and brake booster.

BACKUP CAMERA ONLY WORKS INTERMITTENTLY. MOST OF THE TIME THE DISPLAY JUST SAYS "REAR CAMERA UNAVAILABLE," SOMETIMES JUST A BLUE SCREEN, AND OCCASIONALLY WILL DISPLAY THE IMAGE BRIEFLY, THEN GO BLUESCREEN/CAMERA UNAVAILABLE. TURNING IGNITION OFF, THEN RESTARTING MAY RESET CAMERA AND BRIEFLY DISPLAY THE IMAGE, THEN BLUESCREEN/UNAVAILABLE AGAIN.

This 2014 pickup was started at about 8:00 AM and the manager went inside the building for a few minutes, (less than 5). A vender that was delivered petroleum product saw that the truck was smoking and on fire in the cab and he told the technicians in the shop who ran out with fire extinguishers to put the fire out. The doors had locked automatically with the keys inside the vehicle. A spare set of keys were acquired shortly and the vehicle was opened with the key. The vehicle was turned off and the hood was popped. a fire extinguisher was deployed while another technician disconnected the battery which then extinguished the fire. The heater motor had melted out of the dash and the dash had started on fire. The dealer was notified and we were told to call Ford and report to our insurance. We are self insured so there is no one to report to. There were no symptoms, problems leading up to this thermal event. The vehicle has 78,000 miles on it and is in great mechanical shape. I have reported it to Ford Motor Company and they gave me a case number [XXX] Pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the vehicle was taken to the dealer for the recall repair; however, the failure recurred after the recall repair. The dealer sent a mobile technician to the contact’s residence, where an unknown repair was performed; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

Me and my wife was going 45 mph down the road and it downshift to 1s 2nd gear out the blue almost causing a driver to almost rear end us scared us to death so we pulled over when we could, no lights on dash nothing once we stopped it will be good for awhile then happen again. The dealer said he took it to the Ford dealership he couldn't have cause it's still do say he couldn't recreate what is was doing, but the dealer drove it and it did it to him.

This is our 2nd time reporting this back 4 years ago our vehicle downshifted suddenly. Causing our vehicle to drop speed tremendously. We called the dealership to let them know what happened and they said they have had several complaints at the time of these trucks doing this. It caused the rear tires to lock and slide. We ended up loosing control and running of the road and wrecking the truck and messing up the front. FORD HAS STILL NOT FIXED THIS VEHICLE

Either the brake calipers or the soft brake lines feeding the calipers are sticking/collapsing internally causing the brakes to drag/lock up. This has drastically decreased the driveability of the vehicle as brakes dragging is dangerous. Based on internet searches and forums this appears to be a consistent problem with these pickups as this is the most common issue mentioned. Ford needs to address this problem with a recall before someone gets hurt.

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from under the floorboards. The contact stated that there was a pop and then a whining sound before the transmission unexpectedly downshifted to either first or second gear. The contact stated there were no warning lights illuminated. The contact pulled over and stopped the vehicle, and had the vehicle towed to the local dealer. The dealer refused to service the vehicle and the contact had the vehicle towed to a second dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The contact was made aware that the VIN was included in NHTSA Campaign Number: 24V444000 (Power Train). The contact was informed that the recall repair was performed; however, the transmission had been damaged and needed to be replaced and was not covered under the recall. The contact had notified the manufacturer and was also informed that replacing the transmission was not covered under the recall. The failure mileage was approximately 168,000.

This truck only has 35,000 miles on it , so it's a baby! All of a sudden I get a warning light that says there is a problem with my anti lock breaking system. In the 10 years I have had this truck I have never even had the anti lock breaking system engage! The Ford dealership where I bought the truck said I had a DTC C1288. The DTC C1288 on a Ford F150 indicates a brake pressure transducer circuit failure. Specifically, it means the ABS module has detected a problem with the transducer, possibly due to a short or open circuit, where the pressure reading is too high when other inputs suggest a non-pressurized system. This often results in the ESP (Electronic Stability Program) light remaining illuminated. They said if I didn't pay them $3400 parts and labor, my breaks would stop working. This is crazy. The ABS system has never engaged yet they say it's broken. This is very dangerous. Most people don't have $3400 to flush down the toilet like I did. I should not have to pay for this repair. Ford should. The part was defective from day 1. Please help me.

We are the original vehicle owners. The backup camera was replaced at a Ford Dealership on 3/26/20 because the screens were showing blank images and sometimes distorted images. at that time the mileage was 82564. Now the backup camera is doing the exact same thing, and the mileage is 144236. This is a safety issue backing up and can cause an accident. There have been recalls on most models but 2014 was not included. Ford has stated that the recalls are tied to the VIN., thus even though we paid Ford and replaced the camera in 2020, the camera is not covered although it is the same parts of model year VINS that were recalled. The 2014 should have been included in the recalls, as well as specific part recalls.

We replaced the back up camera on 3/26/20. It was showing blank images and sometimes distorted images. Now the vehicle has 144,236 miles and the same issue is occurring. There are numerous year model recalls for this exact issue, yet the 2014 was not included. This will be the third back up camera. This is dangerous and should be recalled.

The contact owns a 2014 Ford F-150. The contact stated that while in reverse(R), the screen was black or displayed a blue screen. The failure impeded the driver's visibility, preventing the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed during the failure. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The failure mileage was approximately 195,000.

There is a serious issue with what Ford is doing to fix a known problem with their transmissions shifting into 1st gear while at highway speed. This happened to me after they put in their software "Patch" that was their idea of how to fix the problem. I have up loaded a detailed explanation of what happened to me with Ford and their safety recall. I also have any bills and cost to me to fix Ford's safety recall.

I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash Hill Descent Control Fault and Service AdvancedTrac came on the dash. I towed it home and the steering wheel is completely locked.

The contact owns a 2014 Ford F-150. The contact stated that while in reverse, the back over prevention camera displayed orange and green lines across the screen. The screen was flashing on and off. The dealer was contacted and informed of the failure. The message advising the contact to take the vehicle to the dealer was displayed on the screen. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention). The dealer advised the contact to take the vehicle to be diagnosed and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted from third to first gear. In addition, the contact stated that the vehicle stalled with the power train warning light illuminated. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.

The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 35 MPH and exiting the gas station, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and then stalled. The check engine warning light was intermittently illuminated. The contact was able to coast to the side of the road. The vehicle was restarted; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the timing chain was stretched and needed to be replaced. The vehicle was not repaired. The contact stated that three months prior to the failure, the heater on the vehicle failed to operate as intended. The heater was repaired. The contact also stated that several weeks later, the backlight failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed that the socket had corroded. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.

The contact owns a 2014 Ford F-150. The contact stated that while attempting to reverse, the center console display failed to display the rearview camera view, and a blue screen was displayed with the message, "No Signal to rearview Camera". There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.

The contact owns a 2014 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power and had downshifted independently to first gear and nearly stopped due to the rear wheels almost locking up. The contact pulled over and turned off and restarted the vehicle and regained normal transmission operation. The contact stated that no warning lights were illuminated. The contact had taken the vehicle to a local dealer who advised the contact that the PCM software needed to be updated. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was downshifting unexpectedly but was only downshifting to third gear. The contact stated that the "WRENCH" symbol was illuminated. The contact took the vehicle back to the same dealer and DTC P0722 (Output Shaft Speed Sensor, No Signal) was retrieved. The contact was advised that the leadframe on the transmission needed to be replaced. The vehicle was not repaired. The contact informed the dealer that he had received a letter for NHTSA Campaign Number: 24V444000 (Power Train); however, the contact was informed by the dealer that the VIN was not included in the recall. The manufacturer was informed of the issue and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 121,000.

The contact owns a 2014 Ford F-150. The contact stated while driving 5 MPH and depressing the accelerator pedal, the transmission remained stuck in first gear. The contact stated that the service vehicle warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); but the failed to fix the vehicle. The vehicle was currently in the process of being repaired. The manufacturer was notified of the failure and informed the contact that the part needed to repair the vehicle was not included in the recall. The failure mileage was 120,787.

The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14V-316 or Ford Safety Recall 14S09. It is describe as "Safety Recall 14S09, issued by Ford Motor Company, pertains to certain model year 2014 F-150 trucks manufactured between May 26 and June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS)." I have taken it to Sugarloaf Ford in Winona Minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a Manufacturing Date is May 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?

Major transmission failure that causes sudden unintended downshift to first gear, even at high speeds. This occurs often and randomly without warning, causing the engine to "redline", rear tires to slide and the vehicle to come to a near sudden stop. This is an extreme safety concern, especially in slippery road conditions as the vehicle could overturn or slide off the road or at a minimum be rear-ended for suddenly stopping unexpectedly on a freeway. This is a widely known problem by Ford. The local Ford service manager admitted that his 2013 F150 has the same issue and he continues to drive it because he tried fixing it by replacing the Molded Lead Plate in the transmission and that didn't resolve the problem. Remember, I noted this is a Ford Service Manager! Ford has issued a recall (24S37); however, the prescribed solution is to have the Powertrain Control Module (PCM) software updated and that prescribed fix actually makes the sudden downshifting happen more often. This is the cheapest, band-aid solution that Ford hides behind so they can say that they are addressing this issue. A second Ford dealership down the road actually admitted that they have identified that the recommended software update actually makes the problem worse and they practically refuses to perform the software update for their customers. After several discussions with Ford's Recall Assistance Team and several discussions with a local dealership's service manager, Ford is not willing to do anything mo

The contact owns a 2014 Ford F-150. The contact stated while driving highway speeds, the transmission unexpectedly downshifted to first gear without warning. The vehicle was taken to the local dealer where the failure was acknowledged, and the dealer performed a software update that the contact was informed would solve the failure. Despite the software update, the failure worsened upon return of the vehicle. The contact then reached out to another dealer that stated that the software update was no longer performed due to the update worsening the failure. The dealer refused to service the vehicle and directed the contact back to the original dealer. The vehicle was not repaired. The manufacturer was notified of the failure and acknowledged that the failure was a known issue. The manufacturer also informed the contact of NHTSA Campaign Number: 24V444000 (Power Train) and a case was filed. The failure mileage was unknown.

The contact owns a 2014 Ford F-150. The contact stated while driving 75 MPH, the vehicle unintendedly decelerated to 45 MPH. The contact stated that the vehicle also hesitated while driving. The contact stated that the transmission unexpectedly downshifted without warning. The contact stated that the vehicle was pulling and decelerating unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

After recall 24S37 was performed on my Ford F-150 to address potential sudden downshifting to first gear, my truck began experiencing serious transmission issues that had never occurred prior. The recall required PCM reprogramming, and immediately afterward, the vehicle started hard shifting and unexpectedly downshifting at highway speeds (one example 5th to 3rd gear and also while passing or decelerating). This was alarming and unsafe. Before this recall, the transmission operated perfectly with no symptoms, warning lights, or signs of malfunction. I returned the truck to the Ford dealership that performed the recall. Their road test confirmed the issue, and they diagnosed it as damage to the overdrive clutch. However, they stated the damage was “likely present before” the recall work—despite no prior symptoms—and recommended full transmission replacement at a cost of nearly $10,000, which I declined. The issue clearly began immediately after Ford’s recall remedy and fits the exact risk the recall was supposed to prevent. The vehicle is available for inspection. I believe the recall work either caused or triggered the failure and that Ford should be held accountable.

In December 2023 my review camera stopped working and I cannot see if there is a small child or animal behind while backing up this is the message displayed message: Please check surroundings for safety.

Truck randomly downshifts/ jerks really hard while driving all speeds. On 4/19 I was driving 65mph and truck felt like slamming brakes on, while speedometer pin bounces around, then a wrench showed up on the dash screen, I pulled over turned truck off sat for a few minutes, turned it back on, everything seemed finer and continued driving home, with no more issues. On 4/27 I was coming home from groccery store going about 30-35mph truck dropped down to first gear and then back to 4th gear. My pregnant wife and daughter were in the car when this happened. I've called local Ford dealership, and they ask me to come in for diagnosis, but I know this is a factory recall issue via 24V-444. I'm not sure if the truck is safe to drive, this randomly happens, but seems to be happening more and more frequently past 2 months or so

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. The contact stated the steering wheel was difficult to turn. The contact stated that the failure had become a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

On July of 2024 I received a Safety Recall notice 24S37/NHTSA Recall 24V444. I had no issues but I went to have my vehicle verified for recall and Duval Ford said I did. After I had the recall repair was done my truck began acting erratic so I took it back to Duval Ford three times before my truck became undrivable.On 1/10/2025 Duval Ford Could not dispute my Claim.They repaired my transmission and every time I drive my truck i feel that I may have the same issues as stated in the recall letter.The didn't want to give me a warranty I only got a 12 month or 12 k miles warranty. I feel that they did not see the seriousness of the situation and I want other to know the impact that this could have on their lives.Thank you for being there for the consumer.

[XXX] was driving the 2014 F150 on a multi lane state road in the afternoon on a sunny and dry afternoon. The vehicle was traveling straight with steady traffic at an intense rate of speed (approximately 45-50 mph) when it all of a changed gears and became difficult for the [XXX] to control, causing the vehicle to hit a guard rail. There was no contributing factors to the accident other than the vehicle's malfunction (i.e. no negative weather, road signals, other vehicles, animal or plant obstructions, intersections, driver error, etc.). At the time of the impact, all of the vehicle's airbags deployed and the driver's seatbelt locked in place. There were no personal injuries - only property damage to the outside of the vehicle, the airbags and seatbelt. Thus far, Ford has refused to replace the airbags, seatbelt/repair the vehicle's property damage despite repeated requests. Ford only fixed the software problem associate with the recall and has taken the position that is the only remedy they are required to do. ( I will locate the police report and provide subsequently if needed) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently lost motive power and was unable to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the timing chain tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to a dealer and was repaired under NHTSA Campaign Number: 24V444000 (Power Train). The contact stated that upon driving the vehicle from the dealer's parking lot, the vehicle experienced hard transmission shifts to low gear and to the higher gears. The was no warning light illuminated. Additionally, the engine revved significantly. The vehicle was taken back to the dealer, where the contact was informed that the failure was not caused by the recall remedy but could be related to the transmission. The vehicle was taken to Master Tech Auto Repair, where a transmission replacement was recommended. The transmission was replaced; however, the failure persisted. The contact stated that the vehicle was scanned with a code reader; however, no diagnostic trouble code was retrieved. The contact stated that the failure had progressively worsened. The contact stated that the vehicle was not experiencing a failure prior to the recall repair, and the recall remedy had failed to prevent the failure. The manufacturer was notified of the failure, and a case was filed. The manufacturer also referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.

Odometer Fraud. The contact purchased a 2014 Ford F150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

Rear camera stop working while driving in reverse

Back up camera works intermittently. Has not been inspected, or involved in a accident.

On [XXX], about 20 minutes into my 30-minute commute, while driving at highway speed, my trucks transmission suddenly downshifted dramatically, jerking and throwing me forward in my seat and causing the truck to slow down so abruptly that I was almost rear ended, putting drivers around and behind me at risk of high-speed collisions. Less than 5 minutes later it happened a second time. This is the exact same abrupt transmission downshift issue that happened to me in this vehicle a few times before in early 2024. I received a Safety Recall notice on this known issue about a week after the first incident in 2024. I took my vehicle into the AutoNation Ford Dealer in Littleton, Colorado immediately after I received that notice and they supposedly 'fixed' the issue under the recall 24S37. Obviously, the issue has not been resolved. I am asking for a deeper look into the safety issue as I am sure I am not the only one this is happening to. I am also concerned that there were no warning lamps or messages that would indicate a problem that needed to be addressed! The truck is currently back at the AutoNation Ford Dealer in Littleton and is available for inspection. They are telling me there is no current recall for this issue. How can that be true if it’s the exact same problem and their Safety Recall ‘repair’ didn’t work? I believe the repair was just a software patch, but I can’t be sure. Can you please help me find out what the recall (24S37) was supposed to fix and why it didn’t f