MY TRUCK WAS PARKED AND RUNNING. I TURNED ON THE REAR DEFROST AND NOTICED THE LIGHT DID NOT COME ON. A COUPLE MINUTES LATER I HEARD A LOUD POP AND THE DRIVERS SIDE REAR WINDOW SHATTERED. I WENT TO THE FORD DEALER AS I JUST PURCHASED THE TRUCK ON 01/16/2015. THEY ACTED LIKE IT WAS AN ISOLATED INCIDENT AND I DIDN'T THINK MUCH OF IT. I THEN FIND ON THE INTERNET THIS IS AN ON GOING ISSUE. MY SON WAS SITTING IN THE BACK SEAT WHEN THIS HAPPENED. I FEEL THIS IS A VEHICLE DEFECT THAT NEEDS TO BE ADDRESSED BY FORD. I ALSO FEEL THIS IS A SAFETY ISSUE AS MY SON COULD HAVE BE INJURED DURING THIS INCIDENT. THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
2011 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,562. THE VIN WAS UNAVAILABLE.
WE WERE DRIVING HOME AND ABOUT 10 MINUTES INTO THE TRIP WE HEARD A LOUD BANG INSIDE THE CAR, WE THEN NOTICED THE REAR BACK LIT WINDOW ON THE PASSENGER SIDE HAD SHATTERED. IT WAS APPROXIMATELY 10 DEGREES OUT AT THE TIME, AND NOTHING IMPACTED THE WINDOW. WE WERE ABLE TO SAFELY PULL OVER AND ASSESS THE DAMAGE AND THEN TAPE THE WINDOW SO THE GLASS WOULD NOT BREAK FURTHER AND COME OUT WHILE DRIVING. *TR
2011 F-150 XLT WILL NOT GO INTO REVERSE OR OTHER TIMES WHEN YOU PUT IT IN REVERSE THE VEHICLE BEHAVES LIKE IT'S IN NEUTRAL THEN WILL SUDDENLY SHOOT BACKWARDS (DOES THIS IN DRIVE AS WELL-FORWARD). WHEN THIS OCCURS THE BACKUP LAMPS DO NOT ILLUMINATE AND THE BACKUP CAMERA DOES NOT FUNCTION AND THE INSTRUMENT PANEL DOES NOT DISPLAY THE WHAT STATUS THE VEHICLE IS IN...IE DRIVE/REVERSE ETC.... I TOOK THE VEHICLE TO MY MECHANIC WHO IMMEDIATELY INFORMED ME THE VEHICLE WAS UNDER RECALL (NHTSA CAMPAIGN #12V190000). HE PRINTED THE SERVICE BULLETIN AND RECALL INFO. I TOOK THE VEHICLE TO FORD WHERE I WAS TOLD MY VIN # DID NOT FALL UNDER THE RECALL DESPITE THE FACT IT'S THE SAME EXACT MODEL TRANSMISSION, VEHICLE, AND ISSUE TO THE LETTER. IT SHOULD BE KNOWN THAT MANY MORE VEHICLES ARE AFFECTED BEYOND THE INITIAL RECALL. THIS HAS THE POTENTIAL TO BE AN EXTREMELY DANGEROUS DEFECT AS THE VEHICLE LUNGES BACKWARDS/FORWARDS WITHOUT ANY INDICATION OF THE STATUS OF THE VEHICLE AND WHILE THE VEHICLE'S SAFETY FEATURES ARE NOT WORKING PROPERLY. *TR
MY 2011 F150 4X4 REAR END LIMITED SLIP DIFFERENTIAL APPEARS TO BE LOCKED UP. AT ABOUT 20,000 MILES MY GAS MILEAGE DROPPED FROM 18.4 TO 17.1 AND A WHINING NOISE IS NOW PRESENT FROM THE REAR DIFFERENTIAL. ALSO YOU CAN HEAR THE REAR TIRES SKIP DURING SLOW TURNS AT CORNERS OR IN PARKING LOTS. *TR
WENT TO PASS CAR ENGINE BEGAN SPUTTERING AND SHAKING HAD TO PULL OFF ROAD TO AVOID ACCIDENT .TURNED ENGINE OFF AND BACK ON AS DIRECTED BY DEALERSHIP FOR THIS ON GOING PROBLEM BUT DIDN'T CORRECT THIS PROBLEM TIME .BEEN FIGHTING THIS PROBLEM SINCE 2011 AND JUST READ WHERE FORD WAS SUPPOSE TO FIX IT .ARE Y'ALL WAITING TILL SOMEONE GETS KILLED? *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW DEFOGGER OVERHEATED AND CAUSED THE WIRES AND REAR SEAT RUBBER FRAME TO BURN. THE CONTACT NOTICED SMOKE COMING FROM THE REAR DOOR AND ONCE OPENED, CAUSING THE REAR WINDOW TO SHATTER. THE FIRE DEPARTMENT WAS CALLED BUT A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR WINDOW DEFOGGER SYSTEM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,700.
TL-THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,308. DJR
POPPING RATTLING KNOCKING FELT IN STEERING WHEEL. STARTED WHEN GOING OVER BUMPS THEN PROGRESSED INTO DRIVING NORMAL. CONSTANT STEERING WHEEL POPPING AND RATTLING. FEELS LIKE STEERING IS COMING APART. DEALERSHIP VERIFIED COMPLAINT. THEY HAVE INSTALLED 2 DIFFERENT EAPS STEERING RACK AND 1 INTERMEDIATE STEERING SHAFT. THE PROBLEM STILL PERSIST... *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 55 MPH, A LOUD POPPING NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
RAIN, MISTY, WET CONDITIONS. 2011 FORD F150 ECOBOOST. WENT TO PASS ON TWO LANE STRAIGHT, FLAT HIGHWAY. ACCELERATED IN TO LEFT LANE. UPON RAPID ACCELERATION VEHICLE IMMEDIATELY DECELERATED AND LOST POWER. LET OFF OF GAS PEDAL AND TRIED TO ACCELERATE AGAIN. AFTER PAUSE VEHICLE CAME UP TO SPEED AND I WAS ABLE TO PASS SAFELY. IF SOMEONE WAS RIGHT BEHIND ME, TRYING TO PASS SLOWER VEHICLES AS WELL, THEY COULD HAVE POSSIBLYRUN IN TO ME. FORD HAS PLACED IT'S ECOBOOST OWNERS IN AN UNSAFE CONDITION.
REMOTE STARTED THE VEHICLE THIS MORNING WITH CLIMATE CONTROL SWITCH IN AUTO. TRUCK RAN FOR 10 MINUTES. ENTERED MY TRUCK TO LOOK IN THE REAR VIEW MIRROR TO SEE THAT THE DRIVER SIDE REAR WINDSHIELD HAD BEEN SPIDER WEBBED. NO INDICATIONS OF ROCKS OR ANY OTHER MATERIALS/DEBRIS PRESENT TO HAVE CAUSED THE CRACKING. FORD FIX YOUR PROBLEMS. *JS
USED AUTOMATIC STARTER TODAY AROUND 4:30PM. THE TEMP TODAY WAS IN THE 20S HERE IN WESTERN MARYLAND. WHILE DRIVING HOME I NOTICED THE REAR WINDOW PASSENGER SIDE PANEL WAS COMPLETELY SHATTERED. UPON INSPECTION THERE WAS NO IMPACT AREA. JUST THE ENTIRE PANEL WAS VERY SPIDER WEBBED. I WILL BE CONTACTING FORD BEFORE I FILE AN INSURANCE CLAIM. THIS IS ABSOLUTELY A DEFECT WITH THE DESIGN OF THESE WINDOWS. FORD NEEDS TO RECALL THESE BEFORE A CHILD GETS INJURED FROM SHATTERED GLASS. MY KIDS HEADS ARE VERY CLOSE TO THIS GLASS. I'M SURE IF THIS HAPPENED WHEN TRAVELING AT A HIGH SPEED IT COULD CAUSE ANY INJURY. FORD NEEDS TO STEP UP AND ADDRESS THIS BEFORE IT BECOMES A BIG LAWSUIT. *JS
THIS REPAIR WAS NOT COVERED BY FORD AND IN MY OPINION IT SHOULD BE. HERE'S MY STORY: MY HUSBAND OWNS A 2011 F150 WITH APPROXIMATELY 25,000 MILES ON IT. ON DECEMBER 27, 2014 HE TURNED ON THE REAR DEFROSTER TO CLEAR THE WINDOW. AS HE WAS DRIVING LESS THAN A MILE FROM HOME, THE TRUCK HAD BEEN RUNNING ABOUT 3 MINUTES HE SMELLED RUBBER BURNING, AT WHICH TIME THERE WAS THICK WHITE SMOKE COMING FROM THE OUTSIDE OF THE PASSENGER REAR WINDOW AND THE GLASS BEHIND MY GRANDSON'S CAR SEAR SHATTERED DUE TO A SHORT IN THE HEATING ELEMENT OF THE REAR DEFROSTER. FORTUNATELY OUR 18 MONTH OLD GRANDSON WAS NOT IN THE TRUCK AS THE SHARDS OF GLASS WERE FALLING OUT OF THE WINDOW INTO HIS SEAT. FORD WILL NOT COVER GLASS UNDER MY WARRANTY. I HAVE PICTURES OF THE DAMAGE AND I HAVE INCLUDED THE LINK BELOW WHERE YOU WILL SEE THAT THIS APPEARS TO BE A PROBLEM WITH FORD F150 TRUCKS RANGING FROM 2010 TO 2014. THE TRUCK IS GETTING REPAIRED TODAY AND THERE WERE NO INJURIES. IT'S NOT ABOUT THE MONEY, MORE OF A SAFETY CONCERN FOR REAR SEAT PASSENGERS. UNFORTUNATELY IT'S VERY UNSETTLING TO NOT KNOW IF THE PROBLEM WILL BE RESOLVED WITH THIS REPAIR. WILL IT HAPPEN AGAIN? *JS
WHEN TURNING STEERING LOCKS UP GOING LEFT PREVENT CORRECTION OR TURNING. *JS
STEERING STARTED MAKING A FUNNY NOISE AND POWER STEERING STOPPED WORKING. COULD NOT STEER VEHICLE. NO PRIOR ISSUES WITH STEERING. *TR
WHILE TOWING MY CAMPER AT 60 MPH UP AN INCLINE MY 5.0L F150 BEGAN TO LOSE POWER, AS I INCREASED PRESSURE ON THE ACCELERATOR THE POWER TO THE VEHICLE DECREASED EVEN MORE. THE SERVICE ENGINE LIGHT CAME ON AND I LIMPED UP THE HILL AT A WHOPPING 20MPH ON THE INTERSTATE. ONCE ON THE DOWNGRADE THE VEHICLE CAME BACK UP TO SPEED AND THE SERVICE ENGINE LIGHT WENT OFF. THE TRUCK CONTINUED TO HAVE POWER ISSUES AND A KNOCKING FROM THE MOTOR WHEN I WAS CLIMBING HILLS. I TOOK THE VEHICLE TO THE FORD GARAGE AND THEY TOLD ME THERE WERE NO CODES TO TELL THEM WHAT WAS WRONG. THE VEHICLE STILL HAS THE APPARENT MISS AND KNOCKING SOUND AT CERTAIN RPM'S AND NOW HAS AN ISSUE STARTING FOR THE FIRST TIME OF THE DAY. I AGAIN TOOK IT TO THE FORD GARAGE WHEN THE STARTING ISSUE WAS HAPPENING AND THEY TOLD ME AGAIN THAT THE VEHICLE STILL HAD NO CODES TO EXPLAIN THIS PROBLEM. I TRIED ALL OF THE EASY FIXES BUT THE VEHICLE STILL HAS THE SAME STARTING AND POWER LOSS ISSUES AND FORD CAN NOT TELL ME WHAT IS GOING ON WITH MY VEHICLE. MY BEST GUESS IS A CATALYTIC CONVERTER ISSUE, BUT I CAN DO NOTHING ABOUT IT UNTIL I KNOW FOR SURE. *TR
WEAK BRAKES. CONTINUE TO DRIVE VEHICLE. DEALERSHIP DIAGNOSED PROBLEM AS BRAKE VACUUM PUMP FAILURE WOULD NOTCOVER UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35-40 MPH AND DRIVING UP AN INCLINE, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A RETRO KIT HAD TO BE PLACED ONTO THE TURBO BOOST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
I WAS TRYING TO PASS A VEHICLE ON THE HIGHWAY, DOING 70 MPH, ONCE I TRIED TO ACCELERATE THE TRUCK BOGGED DOWN AND ALMOST HAD A HEAD ON COLLISION. I TRIED TO ACCELERATE ONCE MORE ABOUT 50 MILES LATER AND THE SAME ISSUE OCCURRED. I RESEARCHED AND FOUND THIS IS A ONGOING ISSUE WITH ALL 2011-2013 F150 ECOBOOST. *TR
I TURNED ON THE REAR DEFROST ON MY 2011 FORD F-150 WITH 45,000 MILES ON IT AND THE R/H SIDE OF THE SLIDING REAR WINDOW SHATTERED. IT IS STILL IN ONE PIECE BUT THERE ARE SMALL GLASS FRAGMENTS OF GLASS ALL OVER THE BACK SEAT. I AM SURE GLAD MY GIRLFRIENDS GRANDSON WAS NOT PUT IN HIS CARSEAT BEFORE THIS HAPPENED. I STOPPED AT THE LOCAL FORD DEALER THEY TOOK PICTURES AND SUBMITTED IT OFF TO FORD. I GET A RESPONSE FROM THEM ON THE SAME DAY THAT FORD WILL ONLY COVER 50% OF REPLACEMENT COST. I SEE THEY ALREADY HAVE 2 SERVICE BULLETINS ON THIS BACK WINDOW AND SINCE THEY ARE OFFERING AND COVERING 50% THEY SEEM TO BE ADMITTING THEIR IS A PROBLEM. IT IS ALL OVER THE INTERNET THAT THIS IS HAPPENING FROM THE 2010'S ALL THE WAY UP TO 2014 F-150S. ITS A PROBLEM AND FORD IS NOT DOING TO MUCH ABOUT IT. SEEMS TO ME IT THIS SHOULD GO BACK TO WHO EVER MANUFACTURED THE GLASS. OTHER THEN WHAT FORD SAYS THIS IS A SAFETY ISSUE BECAUSE SOME OF THESE BACK WINDOWS ARE BLOWING RIGHT INTO THE INSIDE OF THE VEHICLE. RECALL OR NOT THIS NEEDS TO BE ADDRESSED.
I WAS DRIVING TO THE GYM ABOUT 10 MINUTES FROM MY HOUSE. WHEN I GOT THERE, I PUT MY TRUCK IN PARK, TURNED IT OFF, GATHERED MY THINGS, AND THEN HEARD THIS CRAZY LOUD POPPING/CRACKING NOISE. THE REAR PASSENGER SIDE WINDOW JUST SHATTERED!!! I HAVE A 2011 F-150 WITH A REAR WINDOW DEFROSTER AND POWER SLIDING REAR WINDOW. THIS IS THE FIRST WINTER I HAVE LIVED SOMEWHERE COLD AND USED THAT REAR DEFROSTER, WHICH PER SEARCHING ONLINE FOR ANSWERS, APPEARS TO BE THE CULPRIT. I ALSO TALKED TO A FEW GLASS COMPANIES WHEN CALLING AROUND FOR QUOTES TO REPLACE THE WINDOW AND THEY ALL SAID I'M NOT THE FIRST F-150 OWNER WITH THE SAME PROBLEM. GRRR. THERE ARE A COUPLE DOZEN OTHER COMPLAINTS OUT THERE TOO FOR THE EXACT SAME THING FOR THE EXACT SAME WINDOW ALL BECAUSE OF A STUPID REAR DEFROSTER GLITCH. THIS IS RIDICULOUS! I HAD THE WINDOW LOOKED AT TO SEE IF SOMETHING HAD HIT IT AND CAUSED IT TO SHATTER BUT THERE WAS NO EVIDENCE OF THIS SO I'M BLAMING THE P.O.S. DEFROSTER. THE WINDOW BLEW OUT ON MY WAY BACK HOME SO THERE WAS SHATTERED GLASS IN THE BACK OF MY BED. ONLY $600 TO GET IT FIXED. NO BIG DEAL.. NOT! HAPPY BIRTHDAY TO ME! >=[ AND THAT WAS THE CHEAPEST QUOTE. I HAD QUOTES FROM $600-$950. OY. THIS IS B.S. ALSO, THE DESIGN OF THIS REAR WINDOW IS TERRIBLE WHEN IT COMES TO REPLACING IT. AS I HAVE RECENTLY FOUND OUT, YOU CANNOT REPLACE THE LEFT OR RIGHT REAR WINDOW BY THEMSELVES. IF THE LEFT AND/OR RIGHT WINDOW SHATTERS (BECAUSE OF A CRAPPY DEFROSTER OR OTHER CRAPPY REASONS) YOU HAVE TO REPLACE T
BRAKES WERE DIFFICULT TO ENGAGE DURING EMERGENCY BRAKING DUE TO HARD PEDAL. BRAKING SEEMS MORE DIFFICULT THAN PREVIOUS EXPERIENCE (LIKE HAVING NO BRAKE ASSIST). AFTER SEARCHING THE INTERNET FOR KNOWN PROBLEMS, I VERIFIED A BLOWN VACUUM PUMP FUSE. THE DEALER VERIFIED THAT THE VACUUM PUMP ASSEMBLY WAS SEIZED THEREFORE BLOWING THE FUSE. I FIND IT CURIOUS WHY A MAJOR BRAKE COMPONENT CAN FAIL WHILE NOT SETTING A FAILURE CODE OR INDICATING A FAILURE ON THE FORD DISPLAY PANEL (CHECK BRAKE LIGHT, ETC.). HOW CAN THE VACUUM ASSIST FOR THE BRAKES TOTALLY FAIL ON A 2011 VEHICLE AND NOT TELL THE DRIVER THERE IS A PROBLEM? WHY DID THE VACUUM PUMP FAIL (INTERNAL PUMP BEARINGS LACKED LUBRICANT AND SEIZED DUE TO ATMOSPHERIC MOISTURE) WITH JUST OVER 20000 MILES ON THE TRUCK? WHY WON'T FORD FESS UP THAT THEY SOLD THEIR CUSTOMERS A DEFECTIVE $750.00 PUMP? I GUESS FORD ONLY KNOWS! *TR
I STARTED TO NOTICE THAT EVERY MORNING I HAD NO BRAKES WHEN PULLING OUT OF MY DRIVEWAY. THE BRAKES WOULD ALSO NOT WORK FOR THE FIRST MINUTE OR SO UPON START UP. I ALSO NOTICED THAT MY BRAKING WAS VERY LIMITED WHEN I WAS GIVING IT THROTTLE ESPECIALLY OVER 60MPH. UPON BRINGING IT TO THE DEALERSHIP THEY FOUND THAT THE VACUUM BRAKE PUMP WAS NOT TURNING ON AT ALL SO THERE WAS NO POWER ASSIST FOR MY BRAKES. I CHECKED OUT ONLINE TO FIND OUT THAT THIS IS A COMMON PROBLEM WHERE PEOPLE ARE LOOSING ALL OF THEIR BRAKING POWER WHEN GOING DOWN THE ROAD. MY CONCERN IS THAT IF I DID NOT CORRECT THIS THAT I VERY WELL COULD HAVE KILLED MYSELF OR OTHERS DUE TO THE LACK OF BRAKING. *TR
LOST POWER DURING ACCELERATION, ENGINE LIGHT CAME ON INSTRUMENT CLUSTER. TRUCK HAD A SEVERE MISS. DROVE ABOUT 20 MILES IN 5TH GEAR AND ENGINE CLEARED UP AND LIGHT WENT OFF. TRUCK THEN MISSED DURING ACCELERATIONS ALL THE WAY HOME. *TR
SINCE NEW, THIS VEHICLE HAS HAD AN ISSUE WITH A LOSS OF POWER WHEN ACCELERATING HARD. THE LATEST INCIDENT, THIS PAST OCTOBER, OCCURRED AT APPROXIMATELY 80000 MILES. PLUGS WERE BAD PREMATURELY AND FOUND THAT IT WAS CAUSED BY WATER BUILD UP IN A CAC FOR THE TURBO CHARGERS AND THERE WAS A TSB. I WAS PASSING A CAR AND LOST POWER ALMOST CREATING AN ACCIDENT. THIS TIME, FORTUNATELY, A LIGHT STAYED ON SO THEY COULD DIAGNOSE THE ISSUE. THE DEALER DID AN UPDATE PER THE TSB BUT FORD REFUSED TO PAY FOR THE UPDATE DUE TO THE MILES EVEN THOUGH THIS ISSUE HAS OCCURRED NUMEROUS TIMES BEFORE THE WARRANTY HAD EXPIRED. I AM DISAPPOINTED THAT THE NHTSA DID NOT MAKE THE RECALL MANDATORY IN THEIR PREVIOUS INVESTIGATION AS I BELIEVE WATER BEING INJECTED INTO AN ENGINE CAUSING A POWER LOSS AT A TIME POWER IS CALLED UPON IS DANGEROUS. *TR
I ACCELERATED FROM A STOP AND THE ENGINE LOST POWER AND WENT TO IDLE. THE CHECK ENGINE LIGHT CAME ON STEADY AND THE ENGINE WOULD NOT ACCELERATE FROM IDLE. I TURNED OFF THE ENGINE AND RESTARTED AND WAS ABLE TO ACCELERATE PAST IDLE. AFTER TRAVELING ABOUT 1/2 MILE THE ENGINE AGAIN LOST POWER. I AGAIN RESTARTED THE VEHICLE AND WAS ABLE TO TRAVEL HOME (APPROXIMATELY 15 MILES). ALL THE WHILE THE CHECK ENGINE LIGHT STAYED ON STEADY. A SIMILAR EVENT OCCURRED WHILE TOWING A 30 FOOT TRAVEL TRAILER WHILE ON THE I-80 FREEWAY NEAR RAWLINGS WYO.IN JUNE, 2014, ALTHOUGH THAT TIME THE ENGINE SHUDDERED VIOLENTLY AND THE CHECK ENGINE LIGHT FLASHED ON AND OFF. AFTER PULLING TO THE SIDE OF THE FREEWAY THE LIGHT STOPPED FLASHING AND I WAS ABLE TO ACCELERATE NORMALLY WITHOUT HAVING TO RESTART THE ENGINE. THE ENGINE SHUDDER HAS OCCURRED SEVERAL TIMES SINCE AND HAS BEEN REPORTED TO MY FORD DEALER (MISSION VALLEY FORD TRUCK IN SAN JOSE, CA). THE DEALER WAS NOT ABLE TO DUPLICATE OR CAPTURE ANY COMPUTER DEFECT CODES AFTER DOING A COMPUTER SCAN. *TR
VEHICLE HAS A PARASITIC DRAIN ON THE BATTERY. WITHIN 12 TO 36 HOURS THE BATTERY WILL BE COMPLETELY DRAINED OF POWER. VEHICLE HAS BEEN TAKEN INTO FORD SERVICE 4 TIMES AND THE ISSUE IS UNRESOLVED. *TR
I WAS DRIVING INTO WORK HAD PUT MY DEFROSTER ON FOR THE BACK WINDOW ABOUT 15 MINUTES LATER IT SOUNDED LIKE SOMETHING HIT THE ROOF I GOT TO WORK LOOKED AT THE ROOF THEN NOTICED MY BACK RIGHT REAR PASSENGER WINDOW WAS SHATTERED IT'S A ELECTRIC SLIDING WINDOW AND MY INFANTS CAR SEAT IS PLACED RIGHT IN FRONT OF THAT WINDOW THAT SHATTERED I HAVE SEEN NUMEROUS COMPLAINTS MY BROTHER IN LAW HAS SAME TRUCK AND SAME HAPPENED TO HIM I CALLED FORD AND THEY ARE TOTALLY UNWILLING TO HELP IN ANYWAY IF I REPLACE THIS WINDOW THE SAME CAN HAPPEN AND GLASS CAN HIT MY SON CAUSE INJURIES. *TR
I WAS DRIVING ON THE HIGHWAY AT 60 MPH AND MY REAR END LOCKED UP AND IT ALMOST HAD A MAJOR ACCIDENT. I SEARCHED ON LINE FOR RECALLS AND ON THE 2011S THEY HAVE BEEN HAVING PROBLEMS WITH THE TRANSMISSION. I CONTACTED FORD AND THEY SAID THAT THERE ARE NO RECALLS AT THIS TIME. I FOUND 5 RECALLS ON 2011S F150:1 RECALL ID 68928 ELECTRICAL SYSTEM,2 RECALL ID 90589 EXTERIOR LIGHTING,3 RECALL ID 84274 STRUCTURE BODY,4 RECALL ID 91590 POWER TRAIN AUTOMATIC TRANSMISSION,5 RECALL ID 90588 POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE. THE DEALERSHIP CHECKED MY TRUCK AND TOLD ME THAT THE VALVE BODY WIRING HARNESS IS BAD AND THE REPAIR WILL COST AROUND $850.00 TO REPAIR. THE REPAIR SHOP SAID THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE 2011 MODELS BUT NO RECALLS. THIS IS A SAFETY ISSUE AND ITS SERIOUS. IF I HAD BEEN DRIVING 75 MPH AND MY REAR LOCKED UP ON ME,IT WOULD HAVE NOT BEEN GOOD AND IT COULD HAVE CAUSED A MAJOR PILE UP INCLUDING INJURY TO MYSELF AND OTHERS AND POSSIBLE. THIS PROBLEM NEEDS TO BE LOOKED AT AND INVESTIGATED BEFORE SOMETHING HAPPENS. I APPRECIATE YOUR TIME. THANKS *TR
BRAKES ARE ROCK HARD IN THE MORNING AND VEHICLE IS EXTREMELY DIFFICULT TO STOP. CALLED LOCAL FORD DEALER AND AT FIRST DIDN'T ACKNOWLEDGE AN ISSUE WITH THIS VEHICLE. CALLED THEM BACK IN A COUPLE WEEKS, SINCE THEY DIDN'T CALL ME BACK. THEY SAID I NEED A VACUUM PUMP WITHOUT EVER LOOKING AT THE VEHICLE. SAID THEY WOULD COVER THE REPAIR UNDER WARRANTY SINCE I WAS ABOUT 8 MONTHS PAST THE 3 YEARS, EVEN THOUGH I WAS UNDER THE 60,000 MILES. THEY QUOTED A COST OF OVER $700 DOLLARS TO FIX IT. *TR
THE ECOBOOST ENGINE FORD INTRODUCED INTO THE F150 (AND OTHER VEHICLES) IN 2011 SEEMS TO BE HAVING COMMON AND WIDESPREAD PROBLEMS, INCLUDING MY VEHICLE. I FIRST REPORTED THIS ISSUE TO THE DEALER WITH ABOUT 30,000 MILES AND NOW AGAIN AT 63,000 MILES. THE SAFETY ISSUE IS REVEALED UNDER ANY ACCELERATION "EVENT" SUCH AS HIGHWAY MERGING, PASSING, TOWING ETC. UNDER ACCELERATION THE VEHICLE "CHOKES" AND WILL NOT ACCELERATE AS THE DRIVER & PASSENGERS EXPERIENCE THE VEHICLE STALLING, SHUDDERING OR BUCKING. THIS IS OFTEN DESCRIBED AS THE VEHICLE GOING INTO "LIMP MODE" OPERATING ON FEWER THAN ALL CYLINDERS. THE PROBLEMS APPEAR TO STEM FROM DYSFUNCTIONAL INTERCOOLER OPERATION ON THIS TWIN TURBO ENGINE. THERE ARE TWO DIFFERENT SCENARIOS DESCRIBED IN F150 BLOGS. ONE, MOST COMMON, IS THAT THE COOLING OF THE AIR VIA THE INTERCOOLER CAUSES CONDENSATION TO ACCUMULATE INSIDE THE AIR INTAKE. WHEN THE DRIVER ACCELERATES, THE INCREASE IN AIR VOLUME DRAWS THE MOISTURE INTO THE FUEL DELIVERY SYSTEM AND CAUSES THE ENGINE TO MISFIRE, WHICH THE DRIVER EXPERIENCES AS AN ENGINE STALL, BUCKING OR SHUDDERING. THE SECOND SCENARIO REPORTED IS THAT THERE IS AN OVERHEATING OF AIR INTO THE FUEL DELIVER SYSTEM WHICH CAUSES EARLY DETONATION OF THE FUEL MIXTURE IN THE CYLINDERS CAUSING ROUGHLY THE SAME SYMPTOMS. MY VEHICLE REPAIRS ARE COSTING ME ALMOST $700.00 - WHICH WOULD BE MORE IF I DID NOT HAVE AN EXTENDED WARRANTY. THE DEALER IS REPLACING 6 SPARK PLUGS, 4 COIL BOOTS THAT HAVE OVERHEATED AND CRACKED, INSTALLIN
WHILE DRIVING ON INTERSTATE 91 AT APPROXIMATELY 65MPH I EXPERIENCED A LOSS OF POWER AND THE VEHICLE STARTED TO SHAKE. I COULD NOT EXCEED 60MPH IN FEAR THAT THE SAME PROBLEM WOULD HAPPEN AGAIN. I WAS FORCED TO DRIVE IN THE SLOW LANE AFTER THE INCIDENT. A SHORT TIME LATER AS I WAS RETURNING FROM MY DESTINATION THE VEHICLE AGAIN HAD A SIGNIFICANT LOSS OF POWER AT APPROXIMATELY 60MPH. FORD SERVICE STATED THAT IT WAS DUE TO A DEFECTIVE COIL AND PLUG. SEEMED TO BE A VERY DANGEROUS ISSUE DUE TO THE SUDDEN POWER LOSS AND ABRUPT SHAKING OF THE TRUCK. *TR
MY PASSENGER SIDE REAR WINDOW SHATTERED YESTERDAY IN MY 2011 F150 WITH $87,500 MILES ON IT! THE LIGHT ON THE REAR DEFROST BUTTON HAS RECENTLY QUIT WORKING. ANYWAYS IT WAS POURING RAIN YESTERDAY WHEN I LEFT MY HUNTING CLUB AND MY WINDOWS WERE FOGGED UP. I PUSHED THE BUTTON TO SEE IF THE LIGHT WOULD MAGICALLY START WORKING AND IT DIDN'T. AFTER THAT I FORGOT ABOUT IT UNTIL 3/4 OF THE WAY HOME WHEN I HEARD A LOUD POP LIKE A ROCK HITTING THE WINDSHIELD. SHORTLY THEREAFTER I NOTICED THE REAR GLASS LOOKED LIKE A SPIDER WEB. ANYWAYS I TOOK IT TO MY LOCAL DEALERSHIP WHO IS USUALLY GOOD ABOUT HELPING ME OUT BUT THEY SAID FORD WOULDN'T DO ANYTHING AND TOLD ME TO TAKE IT TO A AUTO GLASS STORE. THE TEMPERATURE OUT SIDE WAS 47 DEGREES F AND IT WAS RAINING WHEN IT OCCURRED. *TR
TRUCK WAS PARKED IN DRIVEWAY ON A COLD 20 DEGREE MORNING AND WHEN THE REAR DEFROST WAS ACTIVATED THE REAR CAB WINDOW CRACKED AND SPIDERWEBBED MOST LIKELY DUE TO THE HEAT FROM A DEFECTIVE HEATING ELEMENT IN THE DEFROST SYSTEM. *TR
I PURCHASED A 2011 FORD F-150 4X4 WITH AROUND 41,000 MILES ON IT FROM TEXAS DIRECT AUTO, ON 08/18/14 WITH AN EXISTING WARRANTY ON IT. ON THE MORNING OF 09/24/14 WHILE DRIVING TO WORK, I HEARD A LOUD NOISE AND SMOKE STARTING COMING OUT OF MY AC VENTS, HOOD AND EXHAUST PIPE, AS WELL AS LOSING POWER TO THE TRUCK AND SHAKING REALLY BAD. I WAS ABLE TO GET OFF THE FREEWAY TO PARK IT. THE TRUCK IS STILL UNDER POWER TRAIN WARRANTY, SO I TOWED IT TO JOE MYERS FORD, HOUSTON ,TX DOWN THE STREET. LONG STORY SHORT, I WAS TOLD THE MOTOR BLEW AND ON 10/2/14 JOE MYERS FORD IS DENYING THE WARRANTY BECAUSE I DO NOT HAVE SERVICE MAINTENANCE RECORDS, THEN I WAS TOLD IT WAS DUE TO ABUSE. JOE MYERS FORD QUOTES ME $10,500 TO INSTALL A NEW MOTOR. TEXAS DIRECT AUTO WHERE I PURCHASED IT, WAS NOT HELPING ME OUT AS WELL. THE FORD TRUCK HAS A 3.5L V6 DIR DOHC 24V (ECOBOOST) MOTOR. I KNOW THAT NHTSA IS/WAS INVESTIGATING ON THESE MOTORS. I CAN NOT AFFORD A $10,500 MOTOR PLUS A PAYING FOR A $29,000 TRUCK NOTE. *TR
STEERING BECAME SLUGGISH AND PULLED SLIGHTLY TO THE RIGHT. I THOUGHT THAT THE FRONT RIGHT TIRE WAS FLAT. AFTER PULLING OVER THE TIRE WAS NOT FLAT. PROBLEM WAS NOT PRESENT AFTER I HAD STOPPED TO CHECK TIRE. FROM THAT TIME ON WHILE DRIVING AT ANY SPEED THERE WAS AN OCCASIONAL "STICKINESS" TO THE STEERING. ALSO WHILE WHEEL WAS TURNED COMPLETELY TO RIGHT OR LEFT THERE WOULD BE A THUMP AND THEN IT WOULD STICK JUST A BIT BEFORE STEERING NORMALLY. DURING THE LONGEST STRETCH OF THIS TROUBLE I HAD AN APPOINTMENT MADE TO HAVE IT CHECKED BUT IT STOPPED BEFORE THE APPOINTMENT. THEN THIS WEEK AT ABOUT 25 TO 30 MILES AN HOUR IT WAS A VERY NOTICEABLE JERK TO RIGHT AND LEFT WHILE DRIVING STRAIT .GOT TO DESTINATION AND HAD TO BACK INTO A DIFFICULT AREA WHERE MAKING FULL TURNS RIGHT AND LEFT WERE NECESSARY. TURNING FROM ONE COMPLETE TURN TO THE NEXT TOOK A LOT OF FORCE TO GET STEERING WHEEL TO START BACK THE OTHER WAY. MADE IT BACK HOME JUST 3 TO 4 MILES WAS NO PROBLEM. NEXT MORNING WHILE BACKING INTO PARKING AREA HAD WHEEL TURNED ALL THE WAY TO RIGHT IT WOULD NOT COME BACK AND HAD TO BE TOWED TO DEALERSHIP. *TR
STEERING BECAME LOCKED AND COULD NOT AVOID HITTING THE MERGING CURB. THIS RESULTED IN BLOWING BOTH TIRES ON THE PASSENGER SIDE AND CHIPPING BOTH RIMS BEYOND REPAIR. WHILE NO ONE WAS INJURED THIS TIME I AM DEFINITELY SURPRISED A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM. *TR
SCREECHING IN RACK AND PINION AND LOST ALL POWER STEERING. TOOK FOR DIAGNOSTIC AND WAS TOLD IT WAS THE STEERING ANGLE SENSOR EMBEDDED IN THE RACK. ENTIRE RACK HAS TO BE REPLACED. TRUCK IS ONLY 3 YEARS OLD WITH 52,000 MILES. NEW RACK AND PINION IS OVER $1500. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE HEAT FROM THE DEFROSTER CAUSED THE REAR WINDOW TO FRACTURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 12/22/14*LJ UPDATED 9/28/2015 *JS
WE BOUGHT 2011 FORD F150 XLT SUPERCREW CAB ON OCTOBER 25, 2014. LAST WEDNESDAY NIGHT, NOVEMBER 5, 2014, I WAS DRIVING HOME WITH OUR TWO KIDS AND TURNED ON THE REAR WINDOW DEFROSTER. THE LIGHT INDICATOR DIDN'T COME ON QUICKLY. A MINUTE OR SO LATER, POPPING NOISES CAME FROM THE BACK CAB AND FOUND OUT THAT REAR RIGHT WINDOW WAS SHATTERED (THE RIGHT SIDE OF THREE PIECES REAR WINDOW POWER SLIDING SYSTEM). FAULTY REAR WINDOW DEFROSTER MIGHT BE THE CAUSE. WAITING FOR DEALERSHIP TO SEE IF THEIR 90 DAY WARRANTY WILL COVER WINDSHIELD REPLACEMENT. *TR
WHEN I STARTED MY TRUCK, THERE WAS A THIN LAYER OF ICE ON THE REAR WINDOW. I TURNED ON THE REAR DEFROST, BUT IT ONLY STAYED ON FOR APPROXIMATELY 15-20 SECONDS, THEN TURNED OFF AND WOULD NOT TURN ON AGAIN. ABOUT A MILE DOWN THE ROAD I HEARD A VERY LOUD NOISE, IT SOUNDED LIKE A LARGE OBJECT HIT THE ROOF OF THE CAB, I NOTICED A BURNT RUBBER SMELL BRIEFLY, AND THEN I NOTICED THAT THE RIGHT SIDE OF REAR WINDOW BEHIND THE HEADREST COMPLETELY SHATTERED. THE WINDOW IS STILL IN PLACE, BUT THERE ARE TINY SHARDS OF GLASS ON THE SEAT. FORTUNATELY I DID NOT HAVE ANY PASSENGERS IN THE TRUCK AT THAT TIME, BUT THAT IS NORMALLY WHERE MY DAUGHTER SITS. *TR
I WAS ACCELERATING TO PASS ANOTHER VEHICLE, GOT UP TO APPROXIMATELY 65 MPH WHEN THE ENGINE STATED TO LOOSE POWER AND UNTIL I LET OFF OF THE GAS AND BEGAN TO SLOWLY GET BACK UP TO 55 MPH. VEHICLE IS A 2011 F150 ECOBOOST. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 4 MPH, THE VEHICLE SHIFTED FROM FIRST TO SECOND GEAR, WHICH CAUSED THE VEHICLE TO JERK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE BOOT WAS REPLACED ON THE TRANSMISSION BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
I WAS MERGING ON TO THE HIGHWAY AND THE TRUCK STARTED VIOLENTLY JERKING WHEN I TRIED TO ACCELERATE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD TO PREVENT GETTING HIT BY FASTER CARS. I LET OFF OF THE ACCELERATOR AND THE TRUCK REGAINED COMPOSURE AFTER A MINUTE OR TWO. NOW I CAN'T GIVE THE TRUCK MORE THAN A 1/4 THROTTLE OR IT WILL START JERKING AGAIN. SINCE THAT INCIDENT I HAVE HAD FORD REPLACE THE INTERCOOLER, INSTALL A SHIELD PUT OVER THE TOP HALF OF THE INTERCOOLER PER TSB 13 -8 -1, RE-FLASHED COMPUTER, REPLACED SPARK PLUGS, AND REPLACED FUEL FILTER. THE PROBLEM STILL PERSIST TODAY. *TR
THIS AFTERNOON I GOT INTO MY VEHICLE. AFTER STARTING MY VEHICLE I THEN PROCEEDED TO TURN MY REAR DEFROSTER ON. ONCE I TURNED MY REAR DEFROSTER ON I HEARD A LOUD POP AND THEN NOTICED THAT MY REAR WINDOW WAS SHATTERED. I BELIEVE THAT THEIR IS A DEFECT IN THE REAR DEFROSTER OF MY 2011 FORD F-150 BECAUSE THIS SAME INCIDENT HAS HAPPENED BEFORE. *TR
DRIVING DOWN THE ROAD AT 35 MILES PER HOUR, MY RIGHT REAR BLACK GLASS SHATTERED FROM THE INSIDE. MY SON WAS SITTING IN THE BACK SEAT AND THANKFULLY HE WAS ON THE OPPOSITE SIDE. IT SOUNDED LIKE A SHOT GUN HIT THE TRUCK. IT WAS SO LOUD, WE PULLED OVER AND WAS CHECKING EACH OTHER TO MAKE SURE WE DIDN'T GET HIT BY A BULLET. WE SOON LEARNED IT WAS THE WINDOW THAT SHATTERED FOR NO REASON. I BOUGHT THIS TRUCK BRAND NEW AND I KEEP IT IN GREAT SHAPE AND SPOTLESS SO IT WAS NOTHING THAT I DID WRONG. I CALLED THE DEALER AND WAS TOLD BY THE SERVICE MANAGER THAT THERE WAS NOTHING HE COULD DO AND I WAS OUT OF WARRANTY SO THIS IS NOT COVERED. IT SHOULD BE A RECALL BECAUSE IT COULD HAVE CAUSED SERIOUS INJURY TO SOMEONE IN THE BACK SEAT SINCE GLASS PARTICLES WERE FALLING OUT OF THE GLASS. THE PART IS $667.00 AND IT HAS TO BE REPLACED OUT OF MY POCKET. I AM VERY UPSET AFTER READING THE INTERNET OF HOW MANY PEOPLE THIS HAS HAPPENED TO WITH THEIR FORD TRUCKS. *TR
DURING ACCELERATION TO PASS ANOTHER MOTORIST, TRUCK EXHIBITED MULTIPLE MISFIRES CAUSING TRUCK TO LOSE POWER AND TRIGGER THE SEL LIGHT. AFTER THAT, THE TRUCK WOULD NOT ACCELERATE AND WAS ACTUALLY LOSING SPEED ON THE FREEWAY. MY TRUCK NOW COASTING, I HAD TO MANEUVER MY VEHICLE THROUGH TRAFFIC GOING MUCH FASTER THAN ME, TO THE RIGHT SHOULDER WHERE I HAD TO EVENTUALLY SHUT THE ENGINE OFF AND START IT BACK UP AGAIN. TRUCK THEN IDLED VERY ROUGH AND I PRECEDED TO EXIT THE FREEWAY BECAUSE I DIDN'T WANT TO BE IN THAT DANGEROUS SITUATION AGAIN. *TR
REAR DEFROSTER WOULD NOT WORK. 5 MINUTES LATER IT CAME ON FOR JUST A SECOND AND ALL OF A SUDDEN THERE WAS A LOUD BANG AND THE WINDOW ON THE RIGHT SIDE OF THE REAR NEXT TO THE SLIDER SHATTERED. AFTER DOING MORE RESEARCH, I DISCOVERED THAT IS HAS HAPPENED BEFORE ON THE 2011 FORDS BUT THERE HASN'T BEEN ANY RECALL. THIS IS DANGEROUS. THANK YOU *TR
THE ELECTRIC POWER STEERING LOCK! AND SEND ME TO THE SIDE WALK, THANKS GOD NOBODY WAS THERE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford F-150 → · Every F-150 year → · How the figures are calculated →