Page 36 of 44 · complaints 1,751–1,800 of 2,194

2011 Ford F-150 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Oct 17, 201412,000 milesPA

ENGINE MISS FIRE. THE ENGINE WHEN TRYING TO PASS MISS FIRES AND ACTUALLY SLOWS DOWN. WHEN I TOOK THE VEHICLE TO A FORD DEALER THEY TOLD ME THERE WAS NOTHING WRONG AND IT WAS NOT MISS FIRING. IT CONTINUED TO DO THIS AND I REPEATEDLY TOOK IT BACK FOR SERVICE WITH THE SAME RESULT. AFTER DOING SOME RESEARCH THERE WERE MANY ESB'S ON THIS SUBJECT WITH THE TURBO COOLING SYSTEM RETURNING WATER BACK TO THE FIRING CHAMBERS BURNING OUT THE SPARK PLUGS, COIL PACKS, AND SENDING RAW FUEL TO THE CATALYTIC CONVERTER BURNING IT OUT. I WAS NEVER NOTIFIED OF THESE ISSUES EVEN THOUGH THE ESB'S WERE AVAILABLE TO THE FORD DEALER OF THE ISSUES NOW THAT THE WARRANTY IS OVER I AM EXPECTED TO REPAIR THESE ISSUES. THIS IS FRAUD!!! *TR

Power Train
Filed Oct 17, 201412,000 milesPA

THIS HAS HAPPENED NUMEROUS TIMES. WHILE DRIVING DOWN THE ROAD AT HIGH SPEEDS THE VEHICLE AUTOMATICALLY SHIFTS INTO FIRST GEAR CAUSING A RAPID SLOW DOWN AND DIFFICULTY CONTROLLING THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER NUMEROUS TIMES FOR THIS ACTION TELLING ME THERE WAS NOTHING WRONG WITH THE POWER TRAIN. TO DATE THERE HAVE BEEN MANY ESB'S ON THE VEHICLE AND I WAS NOT NOTIFIED OF THE MANY ISSUES OCCURRING WITH THIS MODEL EVEN THOUGH I TOOK IT TO A QUALIFIED FORD DEALER. NOW THAT THE WARRANTY HAS EXPIRED I AM NOW BEING TOLD ALL OF THESE ISSUES NEED TO BE FIXED EVEN THOUGH THE PROBLEMS WERE KNOW PRIOR TO THE WARRANTY EXPIRING. THIS IS FRAUD ON THE PART OF THE DEALER AND OF FORD CORPORATE. *TR

Service BrakesCrash
Filed Oct 15, 201451,000 milesOH

COMPLETE BRAKE FAILURE. RIGHT FRONT BRAKE PAD HAD OVER 1/3 PAD MATERIAL LEFT. PAD MATERIAL DETACHED FROM THE METAL PAD BACKING PLATE. THEN THE PAD MATERIAL GOT JAMMED IN BETWEEN THE BRAKE CALIPER BRACKET AND THE ROTOR. THE LOWER CALIPER PISTON BROKE WHEN I TRIED TO STOP AFTER THIS HAPPENED. THEN ALL OF THE BRAKE FLUID LEAKED ABOUT LEADING TO TOTAL BRAKE FAILURE. I HAD BRAKE FAILURE A FEW SECONDS BEFORE THE BRAKE LIGHT CAME ON. WHEN THIS HAPPENED I COULD NOT STOP AND WENT INTO A DITCH TO AVOID TRAFFIC. BRAKES WORKED AS NORMAL BEFORE FAILURE. BRAKE PAD FAILURE REQUIRED REPLACEMENT OF: RIGHT FRONT BRAKE CALIPER, RIGHT FRONT ROTOR, NEW PADS, PAD GLIDES, NEW BRAKE FLUID AND A COMPLETE BLEEDING OF THE BRAKING SYSTEM. *TR

Electrical SystemFire
Filed Oct 13, 201436,500 milesWA

WE STARTED HAVING ISSUES WITH THE REAR DEFROSTER NOT WORKING ON THE POWER SLIDING REAR WINDOW. AFTER A SHORT PERIOD OF TIME AFTER PUSHING BUTTON TO POWER THE REAR DEFROST SMOKE WAS NOTICEABLE COMING FROM THE LOWER PART OF THE REAR WINDOW ON THE PASSENGER SIDE OF THE CAB. I THEN PUSHED THE REAR DEFROST BUTTON TO TURN OFF THE POWER LOOKED BACK INTO THE REAR VIEW MIRROR TO SEE IF THE SMOKE WOULD STOP AND SAW THE WINDOW FRACTURE AS I WAS LOOKING AT IT. *TR

Electrical System
Filed Oct 8, 201461,000 milesMI

DRIVING TO WORK ON A CRISP FALL MORNING IN OCTOBER 2014, I PUT THE REAR WINDOW DEFOGGER ON. ABOUT 10 MINUTES LATER, I HEARD A LOUD POP THAT SOUNDED LIKE ONE OF MY WINDOWS HAD BEEN SHOT OUT. I STOPPED TO INVESTIGATE AND DISCOVERED THAT MY RIGHT REAR WINDOW HAD SHATTERED (SPIDER-LIKE CRACKS THROUGHOUT THOUGH STILL INTACT). I UNDERSTAND THAT THIS HAS OCCURRED ON SCORES OF FORD F-150S. LUCKILY I WAS ONLY DRIVING 35 AS ANY FASTER AND I MIGHT HAVE LOST CONTROL DUE TO THE FRIGHT. WHEN IS NHTSA GOING TO DO SOMETHING ABOUT THIS? OR DO ABOUT A DOZEN PEOPLE HAVE TO DIE FIRST BEFORE ANY ACTION IS TAKEN? *TR

Engine
Filed Oct 8, 201451,500 milesTX

WHILE DRIVING ON I-20 FROM DALLAS TO LUBBOCK, I ATTEMPTED TO PASS A VEHICLE IN THE ON-COMING LANE. WHEN I HIT THE GAS PEDAL, THE TRUCK WENT INTO VIGOROUS SHAKING, AND THE ENGINE LOST ALL POWER TO ACCELERATE. I WAS THREE HOURS INTO THE TRIP, THE TRUCK HAD BEEN CRUISE CONTROLLED FOR OVER 60 MILES, AND IT HAD BEEN RAINING THE ENTIRE WAY. WHEN THE TRUCK DID THIS, A VEHICLE (IN ON-COMING LANE) APPEARED AND I HAD TO SLAM ON THE BRAKES TO RETURN BEHIND THE CAR I ATTEMPTED TO PASS. THE SHAKING OF THE TRUCK MADE IT DIFFICULT TO CONTROL AND I HAD TO PULL OVER IN FEAR OF MY SAFETY, AND ULTIMATELY MY LIFE. HAD I NOT ACTED WHEN I DID, I MIGHT HAVE BEEN SERIOUSLY INJURED OR KILLED. DEALERSHIPS ARE UNABLE TO REPLICATE THE PROBLEM BECAUSE IT HAS NOT BEEN THE SAME CONDITIONS AS MY EXPERIENCE. THIS PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS KILLED. *TR

Service Brakes
Filed Oct 7, 201440,000 milesMA

I HAVE A 2011 FORD F-150 SUPER CAB ENGINE 3.5 L ECOBOOST. 54,000 MILES (CURRENT MILEAGE) IT HAS A SAFETY ISSUE WITH IT. THE PROBLEM IS THAT WHEN THE TRUCK IS COLD LIKE FIRST START CONDITION. WHEN YOU EITHER BACK UP OR GO FORWARD AFTER A FEW SECONDS YOU APPLY THE BRAKE AND IT HAS LITTLE OR NO BRAKES LIKE IT DOES NOT HAVE ENOUGH OF PRESSURE TO RUN THE VACUUM SYSTEM BUT AFTER IT WARMS UP IT WORKS FINE. WHAT I FOUND OUT AFTER RESEARCH IS THAT THE ELECTRONIC VACUUM PUMP IS THE PROBLEM. I HAVE FOUND THIS YOUTUBE CLIP FROM A FORD MECHANIC THAT EXPLAINS THE SYMPTOMS AND HOW TO FIX IT ETC. IT WILL EXPLAIN MY PROBLEM BETTER THAN ME TRYING TO TYPE IT OUT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=SXO2QVWBDKI&LIST=UUN467FMGLLLK98JDDJLL51W. *TR

Steering
Filed Oct 6, 201439,004 milesCA

MY 2011 FORD F150 -WITH ONLY 39000 MILES- HAD A COMPLETE FAILURE OF THE RACK MOUNTED ELECTRIC POWER ASSISTED STEERING MODULE WHICH PROHIBITED IT FROM BEING DRIVEN. THE FAILURE CAUSED AN INCREASE IN STEERING EFFORT (NO POWER ASSIST) OF THE VEHICLE WHICH NEEDED TO BE TOWED TO THE DEALER FOR REPAIR. FORTUNATELY, THE VEHICLE WAS NOT BEING DRIVEN AT THAT TIME AND WAS PARKED AT THE TIME OF THE FAILURE. IN ADDITION, A DRIVER ALERT WAS OBSERVED THAT INDICATED THAT THE POWER STEERING RACK HAD FAILED AND WARNED TO SERVICE THE POWER STEERING SYSTEM. AN ATTEMPT WAS MADE TO RESET THE SYSTEM BUT THE MESSAGE RETURNED AGAIN AFTER RESTART AND THE POWER STEERING ASSIST WAS NOT FUNCTIONING. THE VEHICLE WAS TOWED TO THE FORD DEALER WHO INDICATED THAT THE POWER STEERING RACK HAD FAILED AND WOULD NEED TO BE REPLACED. TOTAL REPLACEMENT COST WAS IN EXCESS OF $1500.00. THE VEHICLE ONLY HAD 39000 MILES INDICATED ON THE ODOMETER. THIS IS VERY SIMILAR TO REPORTS OF THE FAILURES ON SEDAN VEHICLES INSTALLED WITH SIMILARLY DESIGNED POWER STEERING RACKS. IT IS RECOMMENDED TO NHTSA, THAT THE RECALL/INVESTIGATION OF THIS ISSUE WITH SEDANS BE EXPANDED TO INCLUDE FORD LIGHT TRUCKS. *TR

Steering › Rack and Pinion
Filed Oct 3, 201424,500 milesIL

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED INTERMITTENTLY AS THE TURN SIGNALS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE RACK AND PINION AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500. UPDATED 11/24/14*LJ

Service Brakes
Filed Sep 30, 201437,000 milesMI

PICKUP DOES NOT HAVE BRAKES DURING INITIAL COLD START UP. THE BRAKE PEDAL IS HARD AS A ROCK AND WILL NOT STOP TRUCK. CAN NOT PARK IN GARAGE AS MAY HIT HOUSE OR GARAGE OR KIDS WHEN BACKING OUT. DEALER WILL DID NOT WARRANTY AS IT WAS OVER THE WARRANTY PERIOD BY APROX 1000 MILES AND 1 MONTH. *TR

Steering
Filed Sep 30, 2014121,341 milesNC

LOUD SOUND AND POPPING WHEN TURNING WHEELS SHARP. HAS BEEN HAPPENING FOR A WHILE AND HAS GOTTEN WORSE. SERVICE ADVANCE TRAC MESSAGE DISPLAYS AND THEN TURN SIGNALS NO LONGER WORK. EVENTUALLY WARNING WOULD DISAPPEAR BUT WOULD COME BACK ON WHEN TURNING SHARP AGAIN. TOOK IN FOR SERVICE AND PROBLEM BECAME SO BAD THAT VEHICLE WOULD NOT TURN. HAVING TO REPLACE RACK AND PINION. *TR

Engine
Filed Sep 29, 201485,000 milesGA

THERE IS A PROBLEM WITH THE ENGINE MISFIRING AT MODERATE TO HARD ACCELERATION. THIS REALLY BOTHERS ME. AS I HAVE TALKED WITH FORD MECHANICS I HAVE BEEN TOLD THAT FORD HAS NO FIX FOR THIS PROBLEM. FROM WHAT I HAVE READ AND STUDIED, THIS IS A PROBLEM WITH CONDENSATION IN THE INTERCOOLER MAKING ITS WAY TO HE INJECTORS. ONCE YOU PUT YOUR FOOT ON THE GAS PEDAL TO ACCELERATE YOU EXPERIENCE A SOMETIMES VIOLENT STUTTER AND THE VEHICLE NOT ACCELERATING BUT INSTEAD SOUNDING LIKE IT'S GOING TO EXPLODE. I HAVE ALSO HEARD THIS HAPPENS WHEN ITS HUMID OUTSIDE. REGARDLESS, ONE DAY I'M GOING TO NEED TO ACCELERATE AWAY OR FROM SOMETHING AND THE TRUCK IS GOING TO FAIL, CAUSING ME TO GET HIT OR KILLED. I HAVE FOUND FIXES TO THE PROBLEMS INCLUDING A FULL RACE INTERCOOLER, PLUGS AND WIRES, HOWEVER I DON'T THINK I SHOULD HAVE TO SPEND OVER $1000 FOR SOMETHING FORD RELEASED KNOWING IT WASN'T READY, OR UP TO PAR. I'VE OWNED MY VEHICLE FOR OVER A YEAR NOW AND ITS 0% BETTER EVEN USING TOP OCTANE FUEL. PLEASE HELP... *TR

Power Train
Filed Sep 29, 201425,600 milesNY

JUST PURCHASED MY VEHICLE. THEN TAKE IT IN FOR SERVICE FOR ROTORS THAT'S ARE SHOT WITH 25K ON IT. FIND OUT THE LAST GUY BLEW THE TURBO CHARGERS AT 4000 MILES N TRADED IT IN. THE VEHICLE SHUDDERS FROM TAKE OFF. THEN SHIFTS HARD. ALSO SHIFTS HARD FROM REVERSE TO DRIVE. NOONE WANTS TO ADMITS THERE'S PROBLEMS. DEALERS KEEP SAYS OH ITS OK. NOT TRUE. I WANT A NEW VEHICLE. I JUST GOT IT. THEY CAN SHOVE IT. LOSSES POWER WHEN IT WANTS TO. I PLUG A CHARGER INTO THE PORTS THE RADIO GOES STATIC. I MEAN WTF . *TR

Vehicle Speed Control
Filed Sep 26, 201491,125 milesTX

I HAVE A FORD F150 ECOBOOST. THIS VEHICLE IS VERY DEFECTIVE DUE TO LOSS OF POWER WHEN DRIVING ON HIGHWAY TRYING TO OVERPASS OTHER VEHICLES..VEHICLE LOOSES POWER DUE TO MOISTURE OR HUMIDITY THAT ENTERS THE INTERCOOLER. IT ALSO MAKES THE CYLINDERS TO MISFIRE AND THE TURBO. DUE TO THAT ENGINE TURNS ON AND I HAVE TO POWER TO MY VEHICLE WHILE DRIVING WHICH CAN CAUSE AN ACCIDENT DUE TO A SUDDEN SLOW IN THE MIDDLE OF THE HIGHWAY.. I HAVE THREE KIDS AND I WOULDN'T WANT ANY ACCIDENTS HAPPENING DUE TO THIS.. FORD NEEDS TO DO SOMETHING ABOUT THIS VEHICLES I LOST MY MONEY ON A WORTHLESS PIECE OF YOU KNOW.IM VERY DISAPPOINTED BECAUSE I'VE SPEND SO MUCH MONEY ON REPAIRS ARE NOT WORKING. *TR

Engine
Filed Sep 23, 201461,000 milesMS

ENGINE SHAKES AND LOSES POWER WHEN YOU TRY AND SPEED UP. *TR

Steering
Filed Sep 23, 201468,500 milesNY

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH AS I STEERED INTO A LEFT HAND CURVE IN THE ROAD WITH THE STEERING WHEEL IN ABOUT THE 10 O'CLOCK POSITION THE STEERING "LOCKED" INTO THAT POSITION. THE VEHICLE FELT AS IF THE WHEELS HAD ENTERED A RUT IN THE ROAD. THE AUTOMATIC RETURN TO CENTER FUNCTION DID NOT WORK AND I HAND TO MANUALLY APPLY FORCE TO BRING THE STEERING WHEEL BACK TO CENTER. THIS MALFUNTION CONTINUED TO OCCUR WHENEVER THE ABOVE CONDITIONS WERE MET. I BROUGHT THE VEHICLE TO THE DEALER AND THEY HAD TO REPLACE THE ELECTRIC POWER ASSIST STEERING SYSTEM "RACK". FORD IS AWARE OF THIS PROBLEM AND HAS A TSB (#11-08-18) IN EFFECT TO ADDRESS IT. THE TSB HAS THE PROBLEM NARROWED DOWN THE THE YEAR, MODEL, PLACE OF MANUFACURE, AND DATE OF MANUFACTURE. I DO NOT UNDERSTAND HOW A WELL DOCUMENTED PROBLEM SUCH AS THIS THAT HAS BEEN FULLY RESEARCHED AND IDENTIFIED IS NOT THE SUBJECT OF A SAFETY RECALL. THIS PROBLEM COULD EASILY CAUSE A VEHICLE TO DRIFT OUT OF ITS LANE ON A DIVIDED HIGHWAY, INTO ONCOMING TRAFFIC ON ON UNDIVIDED ROAD OR OFF THE ROADWAY ENTIRELY. *TR

Steering
Filed Sep 23, 201452,000 milesSC

THE FIRST TIME THIS HAPPENED I WAS DRIVING ON A HIGHWAY ON RAMP TURNING LEFT AND MY STEERING WHEEL STAYED STUCK IN THE TURNED POSITION. MY TRUCK FELT LIKE IT WAS GOING TO FLIP AND THE WHEELS WOULD NOT STRAIGHTEN OUT UNTIL I TURNED THEM BACK. IT HAS ALSO CAUSED MY TRUCK TO PUT UP WARNING ABOUT MY STABILITY CONTROL. THIS HAS HAPPENED TO ME A NUMBER OF TIMES AND SEEMS TO HAPPEN WHEN IT IS WARM OUTSIDE. I FEEL THIS NEEDS TO BE LOOKED AT BECAUSE IT COULD BE A SERIOUS RISK OF ROLLING OVER. *TR

Visibility › Glass, Side/Rear
Filed Sep 19, 201465,000 milesMI

IT WAS A COLD MORNING IN MICHGAN AND I TURNED ON THE REAR DEFROSTER AND STARTED TO WORK ABOUT 4 BLOCKS FROM MY HOUSE I HEARD WHAT SOUNDED LIKE A GUN SHOT. I COULD NOT SEE ANYTHING WRONG AT THE TIME AS IT WAS DARK. I PROCEEDED TO WORK AS NORMAL AND WHEN I CAME OUT TO GO HOME I NOTICED THAT THE RIGHT REAR GLASS IN THE REAR WINDOW WAS SHATTERED. THERE WAS SHATTER GLASS IN THE PASSENGER SEAT THANK GOODNESS MY SON WASN'T SETTING THERE LIKE NORMAL. I CONTACTED THE DEALER AND HE SAID IT WAS NOT COVERED UNDER WARRANTY AND IT WOULD BE 1200.00 TO FIX. I HAVE TAPED IT UP WITH A PIECE OF PLEXIGLASS AND AM ARGUING WITH FORD. I RESEARCHED ON-LINE AND FOUND NUMEROUS COMPLAINTS AND DECIDED TO REPORT TO YOU. *TR

Engine
Filed Sep 16, 201443,000 milesAL

WHILE DRIVING AT ABOUT 45 MPH THERE WAS A TOTAL LOSS OF POWER. THE ENGINE CONTINUED TO RUN BUT MISSING BADLY. COASTED OFF THE ROAD, STOPPED AND WHEN IGNITION WAS TURNED OFF AND RESTARTED THE PROBLEM CORRECTED ITSELF. THIS HAS HAPPENED 2 TIMES IN THE PAST TWO WEEKS. THE DEALER WON'T DO ANYTHING BECAUSE THERE IS NO ERROR CODE RECORDED. THIS CONDITION COULD BE DANGEROUS IN HEAVY TRAFFIC OR PULLING A TRAILER. *TR

Engine
Filed Sep 14, 201471,245 milesMO

THE ENGINE WILL START TO MISS BADLY AND THAN GO DEAD WHEN PASSING THIS IS DANGEROUS.. THERE WAS AN INVESTIGATION BY YOU IN MAY 2013 BUT YOU STOPPED IT IN 14 BECAUSE FORD SAID THEY HAD A FIX FOR THE PROBLEM.. THE PROBLEM IS NOT FIXED AND THIS IS DANGEROUS. MY TRUCK HAS BEEN TO FORD 4 TIMES NOW AND THEY KEEP CHANGING A COIL OR SPARK PLUG THEY SAY. THE FIRST TIME THEY PUT SOME KIND OF DEFLECTOR ON THE CHARGE AIR COOLER. MY TRUCK WILL BE OUT OF WARRANTY IN 1200 MILES AND I DON'T WANT TO GET A PROBLEM. I JOINED A CLASS ACTION LAWSUIT WITH GRANT &EISENHOFF. I UNDERSTAND THAT THERE ARE 500,000 FORD TRUCK F150 V6 ECO BOOST FROM 2011,12 AND 13 ENGINES AFFECTED. WHY WOULD YOU DROP AN INVESTIGATION JUST BECAUSE FORD SAID THEY HAVE THE PROBLEM FIXED.. THIS PROBLEM IS OR MAY ALREADY HAVE CAUSED FATAL ACCIDENTS.. I AM FORWARDING THIS LETTER TO FORD AND THE ATTORNEYS, THANK YOU . ANY INFORMATION AND HELP WILL BE APPRECIATED. *TR

Engine
Filed Sep 14, 201476,000 milesMN

I WAS ACCELERATING UP AROUND 45 MPH AND THE VEHICLE JUST DIED TO A ROUGH IDLE. CAR BEHIND HAD TO SWERVE TO MISS ME. I WAS TOLD THIS IS A THROTTLE CONTROL BOARD AND IS A COMMON PROBLEM IN FORD VEHICLES. PLEASE TELL FORD TO RECALL THIS PROBLEM OR THEY WILL NOT RECALL THIS PART UNTIL SOMEONE DIES IT LOOKS LIKE. *TR

Visibility/Wiper
Filed Sep 14, 201464,000 milesRI

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN HEARD A LOUD POP, LOOKED IN MY REARVIEW MIRROR AND THE REAR WINDOW ON THE PASSENGER SIDE OF THE TRUCK WAS SHATTERED. THE REAR DEFROSTER WAS ON UPON THE TIME OF THIS HAPPENING, BUT IT WAS NOT ON FOR MORE THAN 5 MINUTES. *TR

Steering
Filed Sep 12, 201446,000 milesMD

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 10/24/14*CN

Electrical System
Filed Sep 11, 201433,400 milesMO

PUSHED MY REAR DEFROST BUTTON DUE TO SOME CONDENSATION AND NOTHING HAPPENED GOT TO WORK 7 MINS LATER PARKED GOT OUT OF TRUCK AND OPENED MY BACK DRIVER DOOR AND HEARD A POP AND LOOKED AT THE REAR WINDOW AND IS WAS CRACKED ALL OVER LIKE A WEB. *TR

Tires
Filed Sep 4, 201429,357 milesVA

DURING VEHICLE INSPECTION I FOUND THAT THE RUBBER WERE PEELING FROM THE WALLS OF MY FRONT TIRES. THE DEALERSHIP HAVE REPLACED THEM WITH A 30% PRORATED COST. *TR

Steering
Filed Sep 2, 2014120,000 milesOH

WHEN MANEUVERING IN THE PARKING LOT, THE EPAS UNIT FAILED CREATING THE STEERING WHEEL TO BE EXTREMELY HARD TO MOVE. THIS ISSUE WAS SO BAD I COULD NO LONGER DRIVE THE TRUCK BACK DUE TO SAFETY CONCERNS. I AM HAVING THE TRUCK TOWED TO THE FORD DEALER TO SEE WHAT THEY CAN DO ABOUT THIS ISSUE. THE SERVICE ADVANCEDTRAC INFORMATION DISPLAY APPEARED ON MY DASH AS WELL AS ELECTRONIC POWERSTEERING ASSIST SYSTEM FAILURE. WHEN TURNING AS FAR RIGHT AS POSSIBLE THE TRUCK WOULD MAKE A REALLY LOUD METAL TO METAL NOISE. THIS TRUCK IS NO LONGER ABLE TO DRIVE SAFELY, HOPEFULLY FORD WILL TAKE ACTION TO FIX THIS ISSUE BEFORE ITS TOO LATE. OTHERWISE, I AM STILL GOING TO HAVE TO PAY OUT OF POCKET AROUND $1200-1500 TO HAVE THIS FIXED. *TR

Service Brakes
Filed Aug 29, 201439,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE BRAKE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

Engine
Filed Aug 26, 201460,000 milesMI

I DO NOT HAVE THE EXACT DATES AS TO WHEN THE FIRST INCIDENT TOOK PLACE. I WAS ENTERING THE E WAY MERGING INTO TRAFFIC WHEN I TRIED TO ACCELERATE THE VEHICLES LOST POWER. I WAS FORTUNATE NOT TO BE HIT IN THE BACK BY TRAFFIC I HAD TO STEER QUICKLY TO THE SIDE OF THE ROAD. I HAVE TAKEN THIS VEHICLE AND TWO OTHERS WE OWN IN ON MULTIPLE OCCASIONS FOR THIS PROBLEM. THE DIFFERENT FIXES THEY HAVE TRIED HAVE NOT WORKED AND YET I CONTINUE TO BE CHARGED FOR THESE FIXES. I FEEL IF IT IS A KNOWN PROBLEM FORD SHOULD BE TAKING CARE OF THE PROBLEM NOT CHARGING ME TO TRY AND FIGURE IT OUT. AFTER READING ONLINE THAT I AM NOT THE ONLY ONE HAVING THESE PROBLEMS AS I HAVE BEEN TOLD I FELT IT IS IMPORTANT TO FILE A COMPLAINT BEFORE SOMEONE IS KILLED. *TR

Engine
Filed Aug 24, 201445,000 milesAR

I WAS ATTEMPTING TO ACCELERATE HARD TO MERGE INTO TRAFFIC ONTO INTERSTATE HIGHWAY. WHEN I PUSHED PEDAL TO FLOOR, THE VEHICLE IMMEDIATELY SLOWED AS IF A GOVERNOR HAD KICKED IN. FORTUNATELY, I HAD ROOM ON SHOULDER TO NOT GET HIT, BUT HAD TO WAIT AND PUMP PEDAL TWICE BEFORE IT BEGAN TO ACCELERATE AGAIN. I HAVE NOT TRIED TO REPLICATE THE PROBLEM. I HAD AN IDENTICAL PROBLEM 3 YEARS AGO IN ANOTHER ECOBOOST FORD F150 THAT NEARLY KILLED ME. I ATTEMPTED TO PASS ANOTHER VEHICLE AND REALIZED THAT I NEEDED HARD ACCELERATION AND THE VEHICLE IMMEDIATELY SLOWED. THERE WAS NO WHERE TO GO, BUT FORTUNATELY MY FELLOW MOTORISTS REALIZED I HAD A PROBLEM AND LET ME BACK INTO MY LANE WITHOUT A MULTI-VEHICLE CRASH. I ASKED MY DEALER ABOUT THAT THEN, AND WAS TOLD THAT NEVER HAD BEEN REPORTED. I IMMEDIATELY TRADED THAT TRUCK FOR THE ONE I HAVE NOW THAT DAY. *TR

Tires
Filed Aug 21, 201432,950 milesIN

THE TIRE WENT FLAT WHILE DRIVING DUE TO A 5 - 6" SEPARATION IN THE CENTER OF THE TIRE. TWO TIRE STORES CONFIRMED IT APPEARED TO BE SEPARATION DUE TO MANUFACTURING. *TR

Engine
Filed Aug 21, 201425,000 milesWA

TRAVELING FREEWAY SPEED, INSIDE LANE, SUDDEN AND COMPLETE LOSS OF ENGINE POWER, ORANGE CHECK ENGINE (WRENCH) APPEARS ON DISPLAY. GOT TO ROADSIDE, APPEARED TO GO INTO LIMP MODE. TRUCK MOVED AT OWN (SLOW) SPEED, I HAD ZERO THROTTLE CONTROL. EXITED FREEWAY, SHUT DOWN AND RESTARTED, ISSUE GONE. ROAD CONDITIONS WERE WET, SLEET, DE-ICER ON ROADWAY. WITH TRAFFIC ALL AROUND, ON SLICK ROADS, THIS WAS SOME SCARY STUFF RIGHT THERE! *TR

Engine
Filed Aug 21, 201442,500 milesOH

A MUFFLED NOISE AND SHAKE IS CONSISTENT WHEN SWITCHING GEARS BETWEEN 3-4-5. ON A RECENT ROAD TRIP THERE WAS HESITATION WHEN I ACCELERATED TO 65MPH. *TR

Engine
Filed Aug 19, 201439,500 milesMD

WHILE ATTEMPTING TO PASS A SLOWER VEHICLE ON A TWO LANE ROAD, MY TRUCK LOST ALL POWER AND THE CHECK ENGINE LIGHT BEGAN BLINKING. I WAS IN THE ON-COMING TRAVEL LANE ADJACENT TO THE VEHICLE I WAS PASSING WHEN THE INCIDENT OCCURRED. THE INCIDENT NEARLY CAUSED AN ACCIDENT AS THE VEHICLE I WAS PASSING SLOWED DOWN WHEN I LOST POWER AN I WAS UNABLE TO IMMEDIATELY GET OVER. I COASTED WITH A ROUGH RUNNING ENGINE TO THE SHOULDER AND SHUT OFF THE ENGINE. WHEN I RESTARTED IT A FEW MINUTES LATER IT RAN A LITTLE ROUGH AND THE CHECK ENGINE LIGHT REMAINED ON. RESEARCH SHOWS THAT THIS IS A KNOW ISSUE FOR THIS MAKE MODEL WITH THE ECOBOOST ENGINE. THE FORD DEALERSHIP, WHILE HAVING A TSB IN PLACE FOR THE ISSUE, DID NOT NOTIFY ME OF THE ISSUE AND WILL NOT COVER THE COST OF THE RECOMMENDED SERVICE UNDER EITHER THE POWER-TRAIN WARRANTY OR MY FORD EXTENDED WARRANTY (BUMPER-TO-BUMPER HAS EXPIRED). THIS IS A HUGE SAFETY ISSUE AND THIS SHOULD BE A RECALL FROM FORD TO FIX THESE ISSUES AND THEY APPARENTLY WILL NOT TAKE THE INITIATIVE TO DO SO ON THEIR OWN. THE INCIDENT OCCURRED IN SOUTHWESTERN MISSOURI ON A DAY IN WHICH IT HAD BEEN RAINING OFF AND ON. *TR

Engine
Filed Aug 14, 201438,000 milesMI

MY 2011 ECOBOOST F150 WOULD SPUTTER, SHAKE AND CHUG AS I DO A HARD ACCELERATION ENTERING A HIGHWAY OR PASS A VEHICLE. 4 TIMES I HAVE HAD MY TRUCK FOR SERVICE WITH THE LAST 12 MONTHS FOR THE SAME EXACT PROBLEM. MY ENGINE LIGHT WILL FLASH SEVERAL TIMES AND THEN IT WILL STAY ON TILL I TAKE THE VEHICLE IN FOR SERVICE. 2 TIMES THE DEALER HAS TOLD ME THE PROBLEM IS A TURBO COOLER ISSUE AND WANT TO CHARGE ME $200 FOR SOME CHEAP LICK AND STICK PLASTIC AIR DEFLECTOR. THE OTHER 2 TIMES THEY HAVE SAID I HAVE A BAD DISTRIBUTION WIRE AND PLUG. FIRST WAS ON CYLINDER 3 AND SECOND TIME ON CYLINDER 1. EVERY TIME THIS HAS HAPPENED ON A HARD ACCELERATION, ITS BEEN DURING HEAVY TRAFFIC AND I HAVE HAD TO PULL OF THE ROAD TO AVOID AN ACCIDENT. I HAVE TO NOW BE VERY CAUTIOUS WHEN ACCELERATING AS I FEEL THIS TRUCK IS AN ACCIDENT WAITING TO HAPPEN. I HOPE SOMEONE CAN GET THIS RECALLED AS I KNOW THERE IS A LOT OF THESE TRUCKS OUT THERE WITH THE SAME PROBLEM. *TR

Power Train
Filed Aug 13, 201448,000 milesTN

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE BEYOND 30 MPH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Service Brakes
Filed Aug 12, 201455,500 milesPA

MY WIFE HAD TO MOVE MY TRUCK SO THE KIDS HAD MORE ROOM TO PLAY IN THE DRIVEWAY. NO BIG DEAL, RIGHT? WRONG. SHE STARTS TO BACK DOWN THE DRIVEWAY (WHICH HAS A MODERATE GRADE) AND I NOTICE A LOOK OF PANIC ON HER FACE, COUPLED WITH THE FACT THAT THE TRUCK WASN'T STOPPING, I COULD SEE SOMETHING WAS WRONG. SHE FINALLY GOT IT STOPPED RIGHT BEFORE GOING OUT ONTO THE ROAD. SHE JUMPED OUT AND SAID, "YOUR BRAKES WOULDN'T WORK. I WAS PRESSING AS HARD AS I COULD AND IT WOULDN'T STOP." I GOT IN THE TRUCK AND CAREFULLY TRIED TO DUPLICATE THE SITUATION, AND SURE ENOUGH, MORE OFTEN THAN NOT IT HAD A HARD TIME STOPPING. I DID SOME RESEARCH AND FOUND THERE ARE PLENTY OF CASES LIKE THIS. SOME PEOPLE ACTUALLY CRASHED THEIR VEHICLE. THIS SEEMS TO BE A REALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BY FORD. AND I WILL NOTE THIS IS NOT THE FIRST DANGEROUS PROBLEM I'VE HAD WITH THIS TRUCK. I'M SURE FORD WILL TELL ME THEY CAN'T HELP ME, LEAVING ME TO FOOT THE BILL FOR A PROBLEM THAT SEEMS TO BE RATHER COMMON, AND SHOULD BE ADDRESSED BY THEM. JUST LIKE THEY DID TO ME BEFORE. *TR

Engine and Engine Cooling › Engine
Filed Aug 12, 20148,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND BEGAN TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE INTERCOOLER NEEDED A SHIELD. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Engine
Filed Aug 11, 201468,382 milesCA

ON FEBRUARY 13, 2014, MY FORD 2011 F-150 ECOBOOST BEGAN TO SHOW SIGNS OF LIMITED THROTTLE RESPONSE COUPLED WITH A DRASTIC REDUCTION IN POWER OUTPUT AND MODERATE TO SEVERE ENGINE VIBRATION. THESE SYMPTOMS OCCURRED AND WERE MOST SEVERE UNDER HEAVY ENGINE LOAD, WHILE TRAVELING UPHILL, HIGH OUTSIDE AIR TEMPERATURE AND WITH THE AIR CONDITIONER ON. GENERAL LOCATIONS: MOJAVE HIGH DESERT (JOSHUA TREE, CA) AND THE GREATER PALM SPRINGS, CA AREA. WEATHER CONDITIONS WERE GENERALLY DRY WITH LOW HUMIDITY. ON FEBRUARY 15, 2014 THE SYMPTOMS DESCRIBED ABOVE WERE SO VIOLENT THAT THE CHECK ENGINE CAME ON (FLASHING) AND I PULLED OFF THE ROAD FOR MY OWN SAFETY. I SHUT OFF THE ENGINE, ALLOWED IT TO REST' AND THEN TURNED THE ENGINE BACK ON. THE SYMPTOMS DID NOT DISAPPEAR COMPLETELY, BUT THEY WERE REDUCED AND THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED. ON FEBRUARY 20, 2014 I BROUGHT MY TRUCK TO YUCCA VALLEY FORD TO HAVE THE PROBLEM DIAGNOSED. MILEAGE AT THE TIME OF THE SERVICE WAS 68,382 MILES. A DIAGNOSIS WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE WAS MISFIRING ON THE NUMBER 1 CYLINDER DUE TO WORN SPARK PLUGS. ALL 6 SPARK PLUGS WERE REPLACED AND THE SYMPTOMS DISAPPEARED. THE TRUCK RAN FINE UNTIL APPROXIMATELY JUNE, 2014. THE SYMPTOMS SLOWLY BEGAN TO REOCCUR AND BY EARLY AUGUST, HAD FULLY RETURNED. ON AUGUST 8, 2014, WHILE TRAVELING AT FREEWAY SPEEDS, UP A STEEP GRADE, WITH EXTERNAL AIR TEMPERATURES IN THE LOW 100 DEGREES, LOW HUMIDITY, AND THE AIR CONDITIONER ON, THE TRUCK NEARLY LOS

Engine
Filed Aug 9, 201468,976 milesTN

WATER FROM THE CAC WAS INGESTED INTO THE ENGINE CAUSING A MISFIRE. THIS IS THE 8TH TIME IT HAS HAPPENED TO ME. I HAVE HAD ALL TSB'S COMPLETED BY FORD AND THE ISSUE STILL PERSISTS. THE ECOBOOST ENGINES ARE UNSAFE. THIS LOSS OF POWER WHILE MERGING HAS CAUSES ME TO NARROWLY ESCAPE ACCIDENTS 2 OUT OF THE 8 INCIDENTS. I NOTICED THAT THE NHTSA CLOSED AN INVESTIGATION INTO THE ECOBOOST ISSUES EARLIER THIS YEAR. I'M SUGGESTING THAT THE NHTSA RE-OPEN THAT INVESTIGATION. THE TSB'S ARE NOT FIXING THESE ISSUES AND IT IS ONLY A MATTER IF TIME BEFORE SOMEONE IS SERIOUSLY INJURED. PLEASE CONTACT ME WITH ANY QUESTIONS. *TR

Engine
Filed Aug 6, 201410,000 milesNJ

MY 2011 F150 IS EQUIPPED WITH THE ECOBOOST ENGINE AND HAS HAD PROBLEMS SINCE NEW. DURING LONG DRIVES WHEN IT IS WET OUT THE TRUCK LOSES POWER, STUMBLES AND THE CHECK ENGINE LIGHT COMES ON. ON ONE OCCASION I WAS MAKING A PASS AND THE PROBLEM OCCURRED, CREATING A VERY DANGEROUS SITUATION DUE TO EXTREME LOSS OF POWER. AFTER A MINUTE OR SO IT SEEMS TO RE-SET BUT THE CHECK ENGINE LIGHT STAYS ON AND FUEL ECONOMY IS POOR. I HAVE HAD MY TRUCK BACK TO FORD AT LEAST 4 TIMES FOR THIS ISSUE AND EVERY TIME I GET A DIFFERENT STORY. I THINK THIS ISSUE EFFECTS A LOT MORE F150'S THAN REPORTED SINCE THE VEHICLE NEEDS TO BE DRIVEN A LONG TIME IN WET CONDITIONS AND THEN THE PROBLEM WILL OCCUR UNDER HARD ACCELERATION. FORDS HAS TOLD ME MANY SOLUTIONS TO THE PROBLEM FROM A BAD COIL, CATALYTIC CONVERTER, INTERCOOLER, AIR COOLER ECT. ECT. I GET A DIFFERENT STORY EVERY TIME I TAKE IT BACK. MY BIG PROBLEM IS MY TRUCK NOW HAS 47000 MILES ON IT AND OUT OF WARRANTY. *TR

Engine and Engine Cooling
Filed Aug 5, 201440,000 milesCO

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE VIOLENTLY AND FAIL TO ACCELERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER STATED THAT THE AIR DEFLECTOR PLATE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Engine
Filed Aug 1, 201410,150 milesLA

VEHICLE STALLS OUT LIKE IT IS STARVING FOR FUEL WHEN YOU NEED TO ACCELERATE. IT HAS STALLED OUT WHEN PASSING OTHER VEHICLES AND WHEN ENTERING HEAVY TRAFFIC ON INTERSTATES. AS OF JULY 31, 2014, THE TRUCK HAS BEEN BACK TO THE DEALERSHIP AT LEAST 4 TIMES FOR THIS PROBLEM. HOWEVER, I CONTINUE TO HAVE THE PROBLEM. *TR

Engine
Filed Aug 1, 201447,000 milesFL

THIS IS A FORD ECOBOOST TRUCK THAT IS TURBOCHARGED. DURING A HEAVY RAIN ON INTERSTATE 95 I TRIED TO ACCELERATE FROM ABOUT 5 MPH AND THE TRUCK LOST POWER AND BARELY MOVED. AFTER ABOUT 30 SECONDS THE TRUCK REGAINED POWER AND MOVED AHEAD. THERE WERE 2 OTHER INSTANCES ON THIS TRIP ALSO DURING RAIN.. THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. UPON RETURNING HOME I SEARCHED THE INTERNET AND FOUND OUT I AM NOT ALONE IN THIS. THERE HAVE BEEN 3 TSB'S TO EFFECT A REPAIR. I MADE AN APPOINTMENT WITH THE DEALER. THE ENGINE CODE WAS A MISFIRE ON CYLINDER #6. TSB 13-08-01 WAS APPLIED AND I WAS BILLED $255.66. THIS PROBLEM NEEDS A RECALL AND REPAIRS MADE BEFORE SOMEONE IS BADLY HURT. I WAS NEARLY REAR ENDED ON THE INTERSTATE. THE PROBLEM IS HIGH HUMIDITY CONDENSES IN THE INTERCOOLER (CAC) OR CHARGE AIR COOLER AS FORD CALLS IT. THEN A SUDDEN ACCELERATION CAUSES THE CONDENSED WATER TO ENTER THE ENGINE GROUNDING OUT THE SPARK PLUGS ON THE LEFT SIDE OF THE ENGINE CAUSING A LOSS OF POWER AND STALL. THIS HAS ALSO BEEN KNOWN TO DAMAGE THE LEFT CATALYTIC CONVERTER. WHY MUST I PAY TO FIX A DESIGN FLAW? FORD NEEDS TO RECALL ALL OF THESE TRUCKS AND REPAIR THEM. THIS IS NOT A MILEAGE BASED PROBLEM BUT IS INHERENT IN ALL OF THEM. DURING THE RIGHT CONDITIONS IT WILL HAPPEN. *TR

Service Brakes
Filed Jul 31, 201446,000 milesWI

SERVICE TECH AT DEALERSHIP WAS TEST DRIVING VEHICLE AFTER A DIFFERENT REPAIR. WHEN HE WENT TO STOP THE BRAKE PEDAL WAS HARD AS A ROCK AND THE TRUCK WOULD NOT STOP. FOUND THE VACUUM BRAKE BOOSTER WENT BAD. THIS WAS THREE WEEKS AGO AND THEY STILL CANNOT GET THE PART TO FIX IT. AS THERE ARE NO REPAIR PARTS IN THE SYSTEM THIS MUST BE A MAJOR PROBLEM WITH MANY VEHICLES. THIS IS A SAFETY ISSUE WHICH WILL GET SOMEONE KILLED! MY DEALERSHIP SAID THE TRUCK IS UNSAFE TO DRIVE. *TR

Power Train
Filed Jul 29, 201490,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 40 MPH, THE VEHICLE SHIFTED FROM SIXTH, TO THIRD, AND FINALLY TO SECOND GEAR ON ITS OWN. THE DEALER REPROGRAMMED THE VEHICLE, WHICH REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 9/4/14*CN

Power Train
Filed Jul 28, 201423,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO SHIFT THE VEHICLE FROM FIRST TO SECOND GEAR. IN ADDITION, THE VEHICLE WOULD SHAKE VIOLENTLY WHEN CHANGING GEARS AND APPROACHING A STOP. THE DEALER UPDATED THE PCM TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 9/4/14*CN THE CONSUMER STATED THE VEHICLE HAD A HARD SHIFTING AND ACCELERATION ISSUE. THE VEHICLE WOULD HARD SHIFT EVERYTIME IT WAS DRIVEN. IT FELT AS IF THE VEHICLE WAS REARENDED. THE VEHICLE REVS UP AND STAYS IN ACCELERATION FOR AN EXTENDED PERIOD OF TIME. THE ENTIRE TRUCK SHAKES WHEN GOING 40-45 MILES PER HOUR. UPDATED 1/5/15 *JS

Service Brakes
Filed Jul 23, 201429,102 milesNY

VACUUM PUMP IS DEFECTIVE AND LOSES VACUUM WHICH CAUSES BRAKE BOOSTER TO LOSE PRESSURE AND CAUSES BRAKES TO BECOME DEFECTIVE UPON START-UP. PUMP WAS REPLACED ON 10/13, WHICH CORRECTED THE ISSUE FOR 4 MONTHS, PUMP WAS REPLACED AGAIN ON 6/14 AND IS NOW FAILING AND GIVING FAULT CODES AGAIN (7/14). *TR

Engine
Filed Jul 21, 201472,349 milesPA

WHILE ATTEMPTING TO ACCELERATE AND PASS SLOWER TRAFFIC ON THE HIGHWAY, MY 2011 F150 (4X4, ECOBOOST) TRUCK LOST ALMOST ALL ENGINE POWER, THE CHECK ENGINE LIGHT STARTED TO BLINK, AND THE ENTIRE TRUCK SHOOK VIOLENTLY. DUE TO THE TRUCK'S SUDDEN DECELERATION WITHOUT BRAKE LIGHTS SIGNALING IT, ONCOMING TRAFFIC (INCLUDING A LARGE TRACTOR/TRAILER) APPROACHED FROM BEHIND RAPIDLY AND EVERYONE HAD TO BRAKE ABRUPTLY TO AVOID A COLLISION. I TURNED ON MY HAZARD LIGHTS, PULLED THE TRUCK TO THE RIGHT SHOULDER AND SAT THERE FOR A FEW MINUTES WHILE I CALLED WORK TO INFORM THEM THAT I WOULD LIKELY HAVE TO WAIT FOR A TOW TRUCK AND BE DELAYED. DURING THAT CALL, THE ENGINE LIGHT STOPPED BLINKING AND THE TRUCK BEGAN RUNNING NORMALLY AGAIN. I REENTERED THE HIGHWAY WHEN TRAFFIC WAS CLEAR AND THE TRUCK PROCEEDED TO RUN NORMALLY UNTIL I REACHED MY WORKPLACE (ROUGHLY 2-3 MORE MILES ON THE HIGHWAY AND ABOUT 5 MILES THROUGH THE CITY). A LESS SEVERE INSTANCE OF THIS OCCURRED MONTHS BEFORE. IN THAT CASE, THERE WAS A SHORT POWER LAG UPON ATTEMPTED ACCELERATION, THE CHECK ENGINE LIGHT BLINKED 2-3 TIMES AND THEN STOPPED BLINKING AND THE TRUCK DID NOT SHAKE AT ALL. THE WHOLE EPISODE DISAPPEARED AS QUICKLY AS IT APPEARED AFTER LETTING OFF THE ACCELERATOR FOR A SECOND OR TWO. I BELIEVED IT WAS A ONE-OFF THING. AFTER TODAY'S MUCH MORE SEVERE EPISODE, IT IS CLEARLY NOT A ONE-OFF AND OBVIOUSLY HAS THE POTENTIAL TO CAUSE AN UNSAFE SITUATION. CONDITIONS (IN CENTRAL PA) AT THE TIME OF TODAY'S OCCURRENCE (7:45AM): TEMP:

Steering
Filed Jul 18, 201417,059 milesIL

LUCKILY, THERE WAS NOT AN INCIDENT IN MY CASE. I HAD A REAR SLIDING WINDOW SWITCH REPLACED UNDER WARRANTY. I ALSO HAD AN OIL CHANGE AND MY BATTERY TERMINALS CLEANED BY THE DEALERS SERVICE DEPARTMENT. WHEN I WENT TO PICK UP MY VEHICLE AND BEGAN TO DRIVE OFF, I NOTICED A WARNING DISPLAYING THE MESSAGE "SERVICE ADVANCETRAC". I THEN LEFT THE VEHICLE WITH THE SERVICE DEPARTMENT AGAIN. WHEN THE SERVICE ADVISOR CONTACTED ME TO TELL ME WHAT THE TECHNICIANS DIAGNOSED, HE SAID THAT THE TRUCK NEEDED A NEW ELECTRIC STEERING RACK. HE ALSO TOLD ME THAT THIS PART IS ON NATIONAL BACKORDER. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A VITAL PART IN STEERING FUNCTIONALITY. I ALSO READ THAT IF THIS PART FAILS WHILE YOU ARE DRIVING, THERE IS A SERIOUS RISK OF ACCIDENT. I'M THANKFUL THAT MY TRUCK WASN'T MOVING WHEN THIS STEERING RACK WENT BAD. BUT IT CONCERNS ME THAT SO MANY FORD OWNERS HAVE HAD THIS HAPPEN TO THEM AND THAT THIS IS NOT A RECALL. I ALSO THINK THAT IF THIS PART IS ON NATIONAL BACKORDER, THERE MUST BE MANY PEOPLE WHO ARE HAVING THIS ISSUE AS WELL. I WANT TO DO MY PART TO MAKE THE PUBLIC AWARE THAT THIS PART ALSO WENT BAD ON MY VEHICLE. I WANT TO CONTRIBUTE TO THE NUMBERS SO THAT THIS CAN BECOME A RECALL IF THE DATA SHOWS IT'S NECESSARY. *TR

Steering
Filed Jul 18, 20147,000 milesMI

SERVICE ADVANCE TRAC LIGHT COMES ON WHEN REVERSING WITH WHEEL FULLY TURNED, SLIGHT GRINDING NOISE HEARD. CALLED DEALERSHIP AND TOLD NOT A CONCERN -- THE NEW SYSTEMS "DO THAT". MENTIONED AT NEXT SERVICE APPOINTMENT AND TOLD NOTHING IS WRONG. NOISE GETS INTERMITTENTLY WORSE, BUT DEALERSHIP IS "UNABLE TO REPLICATE PROBLEM" BEFORE THE WARRANTY EXPIRES IN MARCH 2014. IN JULY 2014 (26,000 MILES), THE SAT LIGHT COMES ON WHENEVER THE WHEEL IS FULLY TURNED IN FORWARD, REVERSE, AND PARK, AND A LOUD GRINDING METAL ON METAL SOUND OCCURS. THE DEALERSHIP COULD HEAR IT THIS TIME AND DIAGNOSED STEERING GEAR ASSEMBLY FAILURE. THE SERVICE REPRESENTATIVE STATED ON JULY 18, 2014 THAT THE SERVICE ADVANCE TRAC LIGHT INDICATES THIS PROBLEM AND THAT THE VEHICLE IS NOT SAFE TO DRIVE. THIS SHOULD BE A RECALL BEFORE INJURIES OR DEATHS OCCUR DUE TO STEERING FAILURE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford F-150 → · Every F-150 year → · How the figures are calculated →