I HAD BEEN DRIVING IN THE RAIN FOR APPROXIMATELY 3 HOURS. EXITED OFF THE INTERSTATE AND ATTEMPTED TO ACCELERATE AND THE TRUCK BOGGED DOWN, MISFIRING AND ALMOST CUTTING OFF. THIS IS A KNOWN PROBLEM BY FORD AND THEY HAVE ISSUED A TECHNICAL SERVICE BULLETIN. I UNDERSTAND THAT THERE IS AN ON-GOING INVESTIGATION TO DETERMINE IF THIS IS GOING TO BE A RECALL. THIS HAPPENED PREVIOUSLY WHEN I WAS ATTEMPTING TO PASS SOMEONE AND IT ALMOST CAUSED AN ACCIDENT. I TOOK IT INTO THE FORD DEALER WHERE I BOUGHT THE VEHICLE LAST YEAR AND THEY APPLIED THE FIX IN ACCORDANCE TO THE TECH BULLETIN BUT OBVIOUSLY THAT HAS NOT CORRECTED THE ISSUE. *TR
2011 Ford F-150 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WHILE USING THE REAR DEFROSTER, THE REAR WINDOW GLASS SHATTERED. RESEARCH HAS INDICATED THAT THIS IS A COMMON OCCURRENCE RESULTING FROM A DEFECT IN THE MANUFACTURE AND ASSEMBLY OF THE VEHICLE. THE MANUFACTURER HAS REFUSED TO HONOR MY REQUEST FOR REPLACEMENT OF THE GLASS. *TR
AT MY HOUSE, THE DRIVEWAY IS SLOPED. I HAD JUST PARKED THE TRUCK, TURNED THE ENGINE OFF, BUT LEFT KEY IN ACCESSORY POSITION. MY TWO DAUGHTERS WERE IN BACK SEAT (3 AND 8 YEARS OLD) WATCHING A MOVIE. I WALKED INTO MY GARAGE TO DROP OFF COFFEE, WENT BACK TO THE TRUCK TO RETRIEVE PASTRIES AND THEN WALKED THEM INTO GARAGE. I WAS OUT OF THE TRUCK FOR 3-4 MINUTES. I WENT BACK TO TRUCK AND TOOK MY THREE YEAR OLD OUT OF HER CAR SEAT. SHE SITS IN REAR SEAT, PASSENGER SIDE. I HAD HER IN MY ARMS WHEN I OPENED PASSENGER SIDE FRONT DOOR, REACHED ACROSS TO REMOVE KEYS. WHEN I REMOVED THE KEYS FROM THE IGNITION THE TRUCK BEGAN ROLLING DOWN THE DRIVEWAY. MY 8 YEAR OLD WAS 1/2 OUT OF THE TRUCK WHEN IT BEGAN TO ROLL. I QUICKLY PUT MY 3 YEAR OLD DOWN AND GRABBED THE 8 YEAR OLD OUT OF THE TRUCK. THE TRUCK WAS MAKING A METAL CLICKING SOUND THE ENTIRE TIME IT WAS ROLLING. TRUCK ROLLED DOWN THE DRIVEWAY, ACROSS THE STREET AND INTO THE NEIGHBORS YARD. THEIR TREE STOPPED THE TRUCK FROM ROLLING FURTHER INTO THE YARD AND THEIR HOUSE. THE TRUCK WAS STILL IN PARK WHEN I WENT INSIDE TO START IT BACK UP TO MOVE IT BACK INTO THE DRIVEWAY. I DROVE IT THE FORD DEALER ABOUT AN HOUR LATER. FORD DEALER AND FOMOCO WERE INVOLVED FOR SEVERAL MONTHS. EVENTUALLY A 'SPECIALIST' WAS FLOWN IN TO LOOK AT TRUCK. IN THE END, THEY CLAIM THERE ARE NO MECHANICAL DEFAULTS AND THEREFORE, THEY ARE NOT RESPONSIBLE. THEY ARE UNABLE TO ANSWER ANY QUESTIONS AS TO HOW THE TRUCK DID NOT MOVE FOR THE 3-4 MINUTES IT WAS ON THE DRIVEWAY W
I WAS DRIVING AT HIGHWAY SPEED AND TRIED TO ACCELERATE QUICKLY TO PASS SOMEONE AND THE TRUCK HAD MAJOR HESITATION AND SHUDDERING. CONTINUES TO DO THIS ANYTIME YOU TRY TO RAPIDLY ACCELERATE. *TR
BRAKES FAIL WHEN VEHICLE IS FIRST STARTED AND EITHER BACKING UP OR PULLING FORWARD. HAS HAPPENED MORE THAN 4-5 TIMES SINCE I BOUGHT THE VEHICLE NEW IN 2012. SINCE THIS PROBLEM IS SERIOUS IN NATURE, FORD SHOULD ISSUE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IF NOT TAKEN CARE OF. IT NEEDS THE ATTENTION OF NHTSA NOW! FORD SERVICE DID PERFORM A TECHNICAL SERVICE BULLETIN DEALING WITH HARD BRAKE PEDAL DURING NORMAL BRAKING, BUT THE DIAGNOSIS PERFORMED INDICATED AN INTERMITTENT PROBLEM WITH THE BRAKE VACUUM PUMP AND THE OPERATION OF THE POWER ASSIST BRAKE. THIS PART AND REPAIR IN NOT COVERED NOW EVEN TOUGH IT WAS INDICATED TO FORD SERVICE DEPARTMENT ON A NUMBER OF OCCASIONS. FORD HAS NOT ADMITTED TO A RECALL, BUT DID REDESIGNED THE PUMP ON 2014 MODELS AND LATER. PROBLEM INHERITED TO THE F-150 ECO-BOOST ENGINE. RECALL NOW! *TR
STARTED THE TRUCK IN THE MORNING (TEMPERATURE WAS 45) AND THE BATTERY LIGHT CAME ON. TOOK IT AND HAD IT CHECK AND HAD THE BATTERY REPLACED. AFTER THE BATTERY WAS IN, THEY RAN A TEST AND SAID THE ALTERNATOR WAS CHARGING TOO MUCH AND THE LIGHT WILL COME ON AGAIN. SURE ENOUGH AFTER A FEW SECONDS, THE BATTERY LIGHT CAME BACK ON. TOOK IT TO THE DEALER (APPLE FORD IN RED LION, PA) I PURCHASED IT FROM AND THEY SAID THE ALTERNATOR IS BAD AND CHARGING TOO MUCH. THERE STATED THAT THERE ARE NO AFTER MARKET ALTERNATORS FOR THIS MAKE AND YEAR. SO AFTER PAYING $1055.00 FOR A FORD BRAND ALTERNATOR, THE TRUCK WAS FIXED. THAT IS WAY TOO MUCH MONEY FOR AN ALTERNATOR. IT IS AN OUTRAGE!! I CHECKED AROUND AND I CANNOT BELIEVE THAT THE PRICE OF THIS PART IS ACTUALLY THIS EXPENSIVE. I ASKED IF THEY HAVE HEARD ABOUT THIS PROBLEM, AND THE ANSWER WAS NO. I HAVE BEEN A FORD OWNER MOST OF MY LIFE, BUT THIS MAY CHANGE MY OPINION ON FORD TRUCKS FOR MY NEXT PURCHASE.
I WAS TRAVELING 45 MPH ON DRY ROADS/GOOD VISIBILITY/GOOD WEATHER IN 6TH GEAR WHEN WITHOUT WARNING THE TRANSMISSION SHIFTED FROM 6TH GEAR AND FINALLY ENDED IN 1ST GEAR - DURING THIS TIME THE ENGINE RPMS EXCEEDED 6000 RPMS - I IMMEDIATELY SHIFTED INTO NEUTRAL IN ORDER TO REDUCE THE ENGINE RPM. NEEDLESS TO SAY CONTROLLING THE VEHICLE WHEN THIS OCCURRED WAS A MAJOR SAFETY CONCERN. I THEN SHIFTED FROM NEUTRAL TO DRIVE AND ALL WAS WELL. LAST SUNDAY AFTER CHURCH THE TRANSMISSION WOULD AT FIRST NOT SHIFT FROM 1ST AND THEN WENT TO 5TH GEAR AND REMAINED IN 5TH GEAR TILL I PUT THE TRANSMISSION IN NEUTRAL AND THEN BACK INTO DRIVE. THIS EVENT HAS OCCURRED 4 TIMES THIS FAR.ALWAYS WHEN THE ENGINE AND TRANSMISSION ARE COLD!!! *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT FOUND A LEAK AND NOTICED FUEL SPEWING OUT OF THE CATALYTIC CONVERTER. THE DEALER WAS CONTACTED AND MADE THE CONTACT AWARE THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
THE SERVICE ADVANCETRAC WARNING CAME ON AND THE DEALERSHIP SAID THE TRUCK NEEDED A NEW STEERING GEAR. THEY STATED THAT IF THIS WERE TO FAIL, CONTROL OF THE TRUCK WOULD BE LOST RESULTING IN A MAJOR ISSUE. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED. *TR
WHILE DRIVING DOWN THAT HIGHWAY ONE OF MY BACK GLASS SHATTERED. GLASS SHAVINGS FLEW ALL OVER MY BACK SEAT. I WAS USING THE REAR DEFROST. AFTER LOOKING ONLINE I RELIZED THAT MANY PEOPLE HAVE HAD THE SAME THING HAPPEN. I TOOK THE TRUCK TO THE DEALERSHIP AND WAS TOLD THAT THEY WOULD NOT REPAIR AS THERE IS NOT A RECALL ON THIS! *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT 20 MPH AND SHIFTING GEARS, THE CONTACT SMELLED A STRONG BURNING ODOR INSIDE THE VEHICLE AND HEARD AN ABNORMAL NOISE NEAR THE REAR OF THE VEHICLE. THE STARTER DEFECT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL PROGRAM HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
ATTEMPTING TO ACCELERATE TO PASS A SLOWER VEHICLE ON THE HIGHWAY. TRUCK BEGAN SHUDDERING AND IMMEDIATELY DECELERATED TO 50MPH. WOULD NOT RESPOND FOR APPROXIMATELY 75 YARDS, THEN WOULD NOT ACCELERATE OVER 60MPH. TWO VEHICLES (ONE OF THOSE VEHICLES WAS A TRACTOR-TRAILER) FOLLOWING HAD TO TAKE EVASIVE ACTION TO AVOID REAR-END COLLISION. EXITED THE HIGHWAY, PUT THE VEHICLE IN PARK. NO WARNING LIGHTS WERE ENGAGED. WEATHER WAS SUNNY AND WARM. NOW VEHICLE IS SHIFTING VERY HARD WITH A DELAYED ENGAGEMENT BETWEEN 55-60MPH. *TR
VACUUM PUMP FAILED AND TRUCK COULD NOT STOP AT INTERSECTION! *TR
I HAVE A 2011 FORD F150 FX4 WITH THE POWER REAR SLIDING WINDOW WITH DEFROSTER. THE LED LIGHT DOES NOT WORK TO POWER THE DEFROSTER AND THE REAR WINDOW IS ALSO NOT DEFROSTING. AFTER SEARCHING ON THE INTERNET IF THIS DOES NOT GET REPAIRED THE REAR WINDOW HAS SHATTERED. THE DEALER ADVISED ME THERE WAS NO RECALL AND REPLACEMENT COST WOULD BE $1350. *TR
WITHOUT WARNING THE TRANSMISSION BEGAN DOWNSHIFTING AND UPSHIFTING BY ITSELF. VEHICLE WENT FROM 5TH GEAR TO THIRD, BACK TO FIFTH AND DOWN TO FIRST. VEHICLE SKIDDED AS A RESULT. BROUGHT PEOPLE TO DEALER. THEY EXPLAINED THAT THERE WAS NOT A RECALL CURRENTLY, BUT THAT THERE WAS A SERVICE NOTICE AND THAT THIS HAD HAPPENED OTHER VEHICLES. *TR
LOSS OF POWER. MISSFIRE. ENGINE LIGHT CAME ON AND WOULD NOT GO OFF. ECOBOOST 3.5 V6. MOISTURE PROBLEM GETTING IN TO CAUSE PROBLEMS. TURBO COOLER PROBLEM. TRUCK IS IN SERVICE NOW ON DATE ABOVE. *TR
4 MONTHS AGO I WAS DRIVING ON THE HIGHWAY AND MY TRUCK WENT INTO LIMP MODE, WHEN I PULLED OVER IT WAS SHAKING VIOLENTLY WITH A CHECK ENGINE WRENCH ON THE INSTRUMENT CLUSTER. I SHUT IT DOWN AND RESTARTED IT A FEW MIN LATER AND IT WAS BACK TO NORMAL. IT WAS ABOUT 1 HOUR INTO MY TRIP AND AROUND 32 - 35 DEGREES OUT, THE ROADS WERE WET FROM SNOW FALL. MY WIFE AND I OWN A HOME IN NH SO I TRAVEL TWO HOURS THERE AND HOME EVERY WEEKEND. I HAVEN'T EXPERIENCED THE LIMP MODE AGAIN BUT EVERY TIME ITS WET AND COLD MY TRUCK WILL STALL ON ACCELERATION, WHEN AT A LIGHT, AND WHEN ON THE HIGHWAY THE TRUCK WILL STOP ACCELERATING WHEN I TRY TO GIVE IT GAS. AGAIN, THE ONLY COMMON FACTOR WHEN THIS HAPPENS IS THE TEMP AND MOISTURE IN THE AIR, WEATHER ITS RAINING, SNOWING, OR THE ROADS ARE WET. IT WILL HAPPEN ALMOST CONSISTENTLY AT THE 1.5 HOUR MARK OF DRIVING. I'VE BEEN TO THE DEALER ABOUT THE ISSUE AND THEY KEEP SAYING THAT THE COMPUTER ISN'T SHOWING ANY TROUBLES, BUT THIS IS GETTING AGGRAVATING. I HAVE THE 6.2 V8 SO IT OUR ISSUES WE ARE ALL HAVING HAS NOTHING TO DO WITH THE ECOBOOST ENGINE. THEY NEED TO START LOOKING INTO SOMETHING THAT BOTH ENGINES HAVE IN COMMON. *TR
DROVE HOME IN WARM WEATHER. PARKED BACKED INTO THE DRIVEWAY. LEFT PARKED OVERNIGHT AND GOT VERY COLD. WENT TO GO TO WORK IN THE MORNING AND BACK DRIVERS SIDE WINDOW WAS SPIDERED. FORD DEALER CLAIMS NO KNOWN ISSUE AND OUT OF WARRANTY. WANT $700 TO REPLACE. I'M DUE TO TURN IN FOR NEW VEHICLE (IT WAS A LEASE). THEY WANT ME TO PAY FOR THE DAMAGE. MODEL XLT SUPERCREW 2011. *TR
ON THREE SEPARATE OCCASIONS WHILE BACKING INTO MY DRIVEWAY IN MY 2011 FORD F150 XLT AS I TURNED MY STEERING WHEEL SHARPLY TO THE RIGHT AND BEGAN BACKING UP MY SERVICE ADVANCE TRAC WARNING LIGHT LIT UP. EACH TIME THE LIGHT WOULD GO AWAY UPON RESTARTING THE TRUCK. THE FORTH TIME IT CAME ON WHILE CONDUCTING A 3 POINT TURN AT SLOW SPEED, HOWEVER THE LIGHT REMAINED ON AND DASH DISPLAYED A PICTURE OF FRONT WHEELS AT HARD LOCK RIGHT READING 37DEGREES OF ANGLE WHILE I WAS DRIVING STRAIGHT AHEAD. AT THAT TIME MY TURN SIGNALS STOPPED WORKING UNLESS HELD ON. UPON RESTARTING THE TRUCK THE WARNING REMAINED ON AND DISPLAY FAILED TO SHOW CHANGE IN WHEEL POSITION WHEN TURNING STEERING WHEEL. I BROUGHT IT IN TO DEALER TO HAVE IT CHECKED AND TWO CODES WERE PRESENT (C1B00 AND U2101). I WAS TOLD VEHICLE NEEDS ELECTRONIC STEERING RACK REPLACED. I THEN LOOKED ISSUE UP AND FOUND THERE IS ALREADY A TSB FOR THIS ISSUE. I FEEL LUCKY THAT THIS ISSUE HAS ONLY OCCURRED AT SLOW SPEEDS OTHERS WERE LESS FORTUNATE AND WERE INVOLVED IN POTENTIALLY DEADLY ACCIDENTS. OTHER ACCOUNTS OF THIS ISSUE BEGAN AS MINE AND PROBLEM PROGRESSED INTO A TOTAL LOSS OF POWER STEERING AND IN ABILITY TO STRAITEN STEERING WHEEL. I FEEL FORD NEEDS TO LOOK FURTHER INTO THIS POTENTIALLY DEADLY ISSUE! *TR
HUSBAND USED REMOTE START TO WARM-UP 2011 F-150 WHILE LEAVING WORK. TEMPERATURES WERE IN THE 20'S. AFTER DRIVING ABOUT A MILE DOWN THE ROAD, HE NOTICED THAT THE BACK WINDOW HAD SHATTERED / SPIDER-WEBBED ON THE PASSENGER SECTION. THIS IS A 3 SECTION BACK GLASS, WITH THE SLIDING WINDOW. FORD DEALERSHIP UNRESPONSIVE TO INQUIRY, BUT THAT IS NORMAL FOR THIS DEALERSHIP. WE PAID OUT OF POCKET TO REPLACE THE BACK GLASS / WINDOW. *TR
BACK GLASS DRIVERS SIDE (THREE PANEL WINDOW WITH DEFROSTER AND SLIDING WINDOW) SHATTERED INTO SPIDER WEB - WHOLE WINDOW. REMOTE STARTED THE CAR IN THE MORNING AND NOTICED PROBLEM LATER IN THE DAY. *TR
FOLLOW UP TO COMPLAINT LISTED BELOW (BEGINNING WITH SUMMARY): IT SHOULD BE NOTED THAT THIS INCIDENT DID NOT OCCUR IN HUMID OR RAINY CONDITIONS. THIS INCIDENT DID NOT OCCUR WHILE TRAVELING AT HIGHWAY SPEED OR WIDE OPEN THROTTLE. THIS INCIDENT OCCURRED WHILE STARTING FROM A COMPLETE STOP UNDER LIGHT ACCELERATION TURNING LEFT ACROSS TRAFFIC. VEHICLE LOST ALL POWER AND WOULD NOT MOVE. PUSHING THE GAS PEDAL DID INCREASE ENGINE RPM BUT VEHICLE WOULD NOT MOVE. THE BEHAVIOR EXHIBITED BY THE VEHICLE SOUNDS VERY SIMILAR TO THE CONDENSATION PROBLEM I HAVE BEEN MADE AWARE OF WITH THE 3.5 V6 ECOBOOST. HOWEVER NONE OF THE CIRCUMSTANCES FORD CLAIMS CAUSES THE ISSUE EXISTED. THIS IS AN EXTREMELY DANGEROUS CONDITION. WEATHER WAS APPROXIMATELY 15 DEGREES AND SUNNY. I HAVE EXPERIENCED THE PROBLEM WHEN THE VEHICLE HAS BEEN COLD AND AFTER IT HAS BEEN RUNNING FOR A WHILE. SUMMARY: WHILE ATTEMPTING TO CROSS ONCOMING TRAFFIC LANES TO ACCESS INTERSTATE VEHICLE BEGAN TO MOVE THEN SUDDENLY LOST ALL POWER. RPM'S WENT UP TO 4000 RPM BUT VEHICLE WOULD NOT MOVE. VEHICLES WERE APPROACHING IN EXCESS OF 50MPH. I MANAGED TO BARELY AVOID BEING STRUCK BY ONCOMING TRAFFIC AND PULLED TO SIDE OF RAMP. VEHICLE THEN BEGAN TO MOVE AGAIN. TOOK VEHICLE IN FOR SERVICE. DEALERSHIP PERFORMED TWO FIXES INVOLVING SOME FORM OF AIR DAM. ON 02/24 VEHICLE DID THE SAME THING LUCKILY IN A PARKING LOT THIS TIME. THIS IS AN EXTREMELY DANGEROUS CONDITION WHICH LEAVES NO ERROR CODES SO FAR. I AM SEEING MANY SIMILAR COMPLAIN TS ONLINE.
I WAS ACCELERATING TO FREEWAY SPEED WHEN MY TRUCK BEGAN TO SHAKE AND MY ENGINE WAS NOT ALLOWING ME TO SPEED UP. IT FELT LIKE DRIVING OVER A WASHBOARD. THE ENGINE LIGHT BEGAN TO FLASH AND CONTINUED TO DO SO UNTIL I PULLED OVER AND STOPPED THE VEHICLE. THE ENGINE LIGHT STOPPED AND I WAS ABLE TO CONTINUE ON HOME. I TOOK IT TO THE DEALER THE FOLLOWING MORNING AND THEY REPLACED THE FAULTY SPARK PLUGS. THIS SAME ISSUE HAS NOW OCCURRED 3 TIMES IN LESS THAN 3 MONTHS. THE DEALER HAS NOW REPLACED THESE SPARK PLUGS 3 TIMES, TWICE OF WHICH THE ENTIRE SET OF SPARK PLUGS WERE REPLACED. I AM CONCERNED OVER THIS SAFETY ISSUE SINCE IT ALWAYS OCCURS AS I AM DRIVING AND SPEEDING UP TO GET ON THE FREEWAY. *TR
WHILE ATTEMPTING TO CROSS ONCOMING TRAFFIC LANES TO ACCESS INTERSTATE VEHICLE BEGAN TO MOVE THEN SUDDENLY LOST ALL POWER. RPM'S WENT UP TO 4000 RPM BUT VEHICLE WOULD NOT MOVE. VEHICLES WERE APPROACHING IN EXCESS OF 50MPH. I MANAGED TO BARELY AVOID BEING STRUCK BY ONCOMING TRAFFIC AND PULLED TO SIDE OF RAMP. VEHICLE THEN BEGAN TO MOVE AGAIN. TOOK VEHICLE IN FOR SERVICE. DEALERSHIP PERFORMED TWO FIXES INVOLVING SOME FORM OF AIR DAM. ON 02/24 VEHICLE DID THE SAME THING LUCKILY IN A PARKING LOT THIS TIME. THIS IS AN EXTREMELY DANGEROUS CONDITION WHICH LEAVES NO ERROR CODES SO FAR. I AM SEEING MANY SIMILAR COMPLAIN TS ONLINE. TAKING VEHICLE IN FOR SERVICE AGAIN ON 3/3/15 AS THE ISSUE OCCURRED AGAIN TODAY 3/2/15. *TR
I TURNED THE REAR DEFROST ON IN MY 2011 FORD F-150 AND SMELT A BURNING SMELL AND THEN HEARD A POP THE BACK DRIVER SIDE WINDOW TILE HAD SHATTERED. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED TO WORK PROPERLY. THE FAILURE CAUSED THE REAR WINDOW TO FOG, WHICH DIMINISHED THE CONTACT'S VISIBILITY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,625.
TURNED ON THE REMOTE START WHICH APPARENTLY HAS A FACTORY SETTING THAT THE REAR DEFROST AUTOMATICALLY COMES ON. COME OUT TO THE VEHICLE AND THE PASSENGER SIDE REAR SLIDER IS SHATTERED. *TR
HELLO, WE WISH TO FILE A COMPLAINT ON THE 3.5 L ECO BOOST ENGINE IN OUR 2011 F150. WE HAVE HAD NUMEROUS ISSUES OF SHUTTERING, LURCHING, "LAG", LOSS OF POWER/LACK OF RESPONSE. WE FIRST HAD THIS ISSUE PASSING A SEMI ON A 2 LANE HIGHWAY JULY 2014, NO THERE WAS NO FOG/RAIN. IT IMMEDIATELY SHUTTERED, SHOOK,LURCHED (COUGHED/SPUTTERED) LOOSING POWER AS WE WERE PASSING. WE MADE MANEUVERS TO GET TO THE SHOULDER WHERE IT STRUGGLED TO STAY ENGAGED. WE COULD HAVE BEEN HIT HEAD ON, REAR ENDED, SIDE-BROADED BY THE SEMI OR WORSE, A COMBINATION OF ALL 3. NOT TO MENTION STRANDED. WE HAVE READ OF OTHER ISSUES, LAWSUITS AND COMPLAINTS BEING FILED. THE "SHIELD" DID NOT WORK (WE HAVE IT, INSTALLED 8/2014 & FLASHED COMP) IT HAPPENED AGAIN TWO DAYS IN A ROW LAST WEEK. THE TRUCK HAD NO LOAD EITHER TIME, WHAT IF WE WERE/ARE PULLING OUR TRAILER? (THE REASON WE BOUGHT THIS 60K TRUCK, FORD SAID IT WOULD) NOW THEY CLAIM SPARK PLUGS ARE FOWLED, THAT IS A NEW "FIX". (NOT COVERED) HOWEVER THAT IS A SEPARATE "CARBON TRACKING" PLUG ISSUE, (THE NEXT "ISSUE" COULD BE THE IGNITION PLUGS FOWLING DUE TO CARBON TRACKING FROM THE MOISTURE ISSUE) THE PROBLEM IS NOT PLUGS, THE MAJOR PROBLEM IS MOISTURE! FORD IS NOT ADDRESSING THE MOISTURE PROBLEM CAUSING THE "FAILURE". THEY ARE FIXING SYMPTOMS OF THE ISSUE. THE PROBLEM-MOISTURE IN THE PISTONS WATER & ENGINES DO NOT MIX! THEY HAVE NOT FIXED THE PROBLEM WHICH SHOULD FALL UNDER LEMON LAW. NEXT THERE WILL BE A TERRIBLE ACCIDENT (IF NOT FATAL) DUE TO THE LOSS OF POWER/RESP
REAR SLIDING WINDOW DEFROSTER STOPPED WORKING AND DRIVER'S SIDE HEATED SEAT ALSO STOPPED WORKING. PRIOR TO HEATED SEAT STOPPING TO WORK, IT BECAME SO HOT IT ACTUALLY MADE MY LEG SO HOT IT HURT. IF I WAS WEARING SHORTS SKIN WOULD OF BEEN BURNT. AT THE TIME SEAT AND DEFROSTER STOPPED WORKING I SMELLED WIRES BURNING. GOOGLED THESE PROBLEMS I SAW THIS IS A VERY COMMON OCCURRENCE. TOOK MY TRUCK TO DEALERSHIP, FORD WILL FIX SEAT , BUT IT WILL COST ME $100 DEDUCTIBLE. REAR WINDOW DEFROSTER IS NOT COVERED BY MY EXTENDED WARRANTY. AT THIS TIME WAITING TO HEAR BACK FROM FORD. THERE ARE AT LEAST 20-30 COMPLAINTS ON THIS SITE ABOUT REAR DEFROSTER, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT. *TR
I LOSE POWER WHEN TRYING TO PASS A VEHICLE AND THE MOTOR SEEM TO SHUTDOWN AND SHAKES. *TR
WE WERE TRAVELING DOWN THE INTERSTATE WHEN THE RED BATTERY LIGHT CAME ON. SHORTLY THEREAFTER LOSS OF POWER STEERING, LOSS OF STABILITY CONTROL (PER DASH INDICATOR), AND LOSS OF POWER BRAKES. I HAVE HAD THE ALTERNATOR REPLACED 2 SEPARATE TIMES SINCE FOR A TOTAL OF THREE (3) ALTERNATORS AS WELL AS ONE NEW BATTERY. NOW TRUCK IS IN SHOP AGAIN FOR SAME MALFUNCTION. 2011 FORD F150 LARIAT. CREW CAB. V-6 ENGINE. ONLY 54000 MILES AND I AM ANTICIPATING MY FOURTH (4TH) ALTERNATOR. I USE THE TRUCK IN NON-MOUNTAINOUS TERRAIN, MOSTLY HIGHWAY FOR ERRANDS, AND RARELY TOW. I BELIEVE A RECALL INVESTIGATION SHOULD COMMENCE. *TR
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TURBO BOOST NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,626. UPDATED 4/6/15*CN
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACTS STATED THAT THE VEHICLE CONSUMED EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WAS TAKEN TO A DEALER, WHO PERFORMED AN OIL CHANGE AND RECOMMENDED RETURNING FOR A FOLLOW UP AFTER 1,000 MILES. THE VEHICLE WAS TAKEN BACK AFTER 1,000 MILES WHERE THE DEALER INFORMED THAT THE VEHICLE CONSUMED 1.5 QUARTS OF OIL. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 4/20/15*CN THE CONSUMER STATED THAT THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 6/26/2015 *JS
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.
I WAS SLOWING DOWN TO PULL IN MY DRIVEWAY AND THE STEERING WENT OUT, ALMOST TOOK OUT MY WIFES CAR. SERVICE STEERING NOW CAME ON. PUT THE TRUCK IN PARK, TURNED OFF AND RESTARTED. WENT TO DRIVE ERROR CODE WENT AWAY, AS I WAS BACKING UP STEERING BECAME HARD AND IMPOSSIBLE. SERVICE STEERING IMMEDIATELY CAME ON. MUSCLED THE TRUCK STRAIGHT IN MY DRIVEWAY AND BACKED IT TO THE END. CALLED THE DEALER I BOUGHT IT FROM AND WAS TOLD THAT IM NOT THE FIRST ONE TO COME IN WITH THIS PROBLEM, BUT THERE IS NO RECALL ON IT AND IT WOULD COST ME 1500+ TO REPAIR. I DON'T MAKE A LOT OF MONEY, AND I HAD MY LITTLE BROTHER IN THE TRUCK. HOW IS THIS OKAY? I CANT DRIVE THIS LET ALONE GET TO WORK. *JS
REAR SLIDING GLASS SHATTERED WHILE DRIVING. NO COLLISION OR OTHER IMPACTS. *JS
TL* THE CONTACT OWNS A 2011 FORD F-150. WHILE DRIVING 65 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE ENTIRE ELECTRICAL CONTROL PANEL FAILED AND THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
REAR LEFT WINDOW SPIDER WEBBED, THE SHATTERED, WHILE DEFROSTING, IT WAS -4 OUT. THE MIDDLE WINDOW, SLIDER, AND REAR RIGHT ARE OK, BUT ENTIRE UNIT MUST BE REPLACED. OUTER GLASS NOW FALLING OFF INSIDE GLASS OK. I THINK IT MIGHT BE A COMMON PROBLEM AS I KNOW ONE OTHER WHO HAD THE SAME HAPPEN, BUT UNDER WARRANTY FIRST WINTER. I HAVE FOUND MANY SIMILAR ON INTERNET. DOES NOT APPEAR TO BE RECALL. $800 REPAIR.. *TR
A WEEK OR TWO BEFORE THE INCIDENT I NOTICED THAT THE LIGHT ON THE REAR DEFROST BUTTON NO LONGER TURNED ON WHEN THE REAR DEFROST BUTTON WAS PRESSED. I WASN'T SURE IF THE REAR DEFROST WAS WORKING OR NOT. ON THE MORNING OF THE INCIDENT IT WAS COOL OUTSIDE AND THE WINDOWS WERE FROSTY. I PRESSED THE REAR DEFROST BUTTON AFTER STARTING THE TRUCK AND IT ONCE AGAIN DID NOT LIGHT UP. I STARTED DRIVING TO WORK WITH MY TWO KIDS IN THE BACK SEAT. AFTER DRIVING A COUPLE MILES I HEARD A LOUD NOISE AS IF SOMETHING HAD HIT THE TRUCK. I LOOKED IN ALL THE MIRRORS TO FIND WHAT HAD HIT THE TRUCK AND NOTICED THAT THE PASSENGER SIDE OF THE REAR WINDOW HAD SHATTERED. IT HADN'T FALLEN OUT OF THE FRAME, BUT WAS SPIDER-WEBBED THROUGHOUT. WHEN I TOOK THE TRUCK TO THE DEALER THE SERVICE MANAGER SAID HE HAD SEEN 5 OTHER 2010-2011 F-150'S JUST THIS WINTER WITH THE EXACT SAME ISSUE. THIS SHOULD BE CONSIDERED A SAFETY ISSUE. FROM OTHER COMPLAINTS THAT I'VE READ THE WINDOW DOES SOMETIMES SHATTER OUT OF THE FRAME AND INTO THE CAB OF THE TRUCK. IF IT HAD DONE SO IN THIS INSTANCE IT WOULD HAVE FALLEN IN THE FACE OF MY 11-MONTH OLD SON SITTING DIRECTLY UNDER IT. *TR
TL*THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHEN THE DEFROSTER FOR THE REAR WINDSHIELD WAS ACTIVATED, THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,900.
MY VEHICLE IS EQUIPPED WITH THE 3.5 LITER ECOBOOST 6 CYLINDER ENGINE. UPON ATTEMPTING TO PASS A VEHICLE WHILE TRAVELING AT FREEWAY SPEEDS, THE VEHICLE BEGAN TO HESITATE AND THE ENGINE FELT ROUGH. THE VEHICLE REFUSED TO ACCELERATE, CAUSING ME TO SWERVE BACK INTO THE RIGHT LANE TO AVOID BEING REAR-ENDED BY A VEHICLE TRAVELING IN THE LEFT LANE. AFTER APPROXIMATELY 30 - 60 SECONDS, THE VEHICLE WOULD ACCEPT THROTTLE AND RESUME NORMAL OPERATION. THIS PROBLEM HAS REPEATED ITSELF ON MULTIPLE OCCASIONS AND MY VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE 7TH TIME TO REMEDY THIS PROBLEM. IN ONLY ONE INSTANCE OF THE MANY THAT I'VE HAD, I DID GET A CHECK ENGINE LIGHT ON. FORTUNATELY, THIS WAS DOCUMENTED BY THE FORD DEALERSHIP AS ONE ENTIRE BANK OF CYLINDERS MISFIRING. ADDITIONALLY, I HAVE BEEN COMPLAINING OF TRANSMISSION SHIFT ISSUES, WHERE AT SLOW (LESS THAN 10 MPH) SPEEDS, THE TRANSMISSION OFTEN 'HUNTS' BETWEEN TWO GEARS AND ONCE SELECTED, A LOUD NOISE EMANATES FROM UNDER THE VEHICLE AND CAUSES THE VEHICLE TO NOTICEABLY JERK I ONLY LEARNED OF NHTSA PE13018 ON 1/28/15. THE FIRST INCIDENT YIELDED INSTALLATION OF THE DEFLECTOR IN THE VICINITY OF THE CHARGE AIR COOLER. ANOTHER INCIDENT YIELDED A TSB TO REMOVE THE DEFLECTOR, AND MOST RECENTLY ANOTHER TSB TO RE-INSTALL SAID AIR DEFLECTOR. IN EVERY INSTANCE OF THIS PROBLEM, I'VE HAD TO EXECUTE EMERGENCY MANEUVERS TO AVOID TRAFFIC ACCIDENTS. THE SERVICE MANAGER AT MY LOCAL FORD DEALERSHIP HAS COMMENTED THAT FORD ENGINEERING HAS NO CLUE HOW TO
AT HIGHWAY SPEEDS THE VEHICLE WILL NOT ACCELERATE. IT WILL BACKFIRE AND SPUTTER. THIS LAST INCIDENT ON 1/22/2015 ALMOST CAUSED A SERIOUS OR FATAL ACCIDENT AT HIGHWAY SPEEDS WITH A TRACTOR TRAILER. I TRIED TO PASS, WHEN I STEPPED ON THE GAS THE ENGINE BACKFIRED, THE ENGINE LIGHT CAME ON AND STOPPED RUNNING IN THE MIDDLE A TRAFFIC. A SEMI ALMOST KILLED ME AND MY PASSENGER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, TURN THE KEY OFF AND THEN RE-START THE ENGINE. NOW THE ENGINE WILL BARELY ACCELERATE FROM THE START. I HAVE AN APPOINTMENT ON 2/4 TO TRY TO FIX THE PROBLEM. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE TRUCK. IT HAS NOW GOTTEN INCREASINGLY WORSE AND DANGEROUS. *TR
BRAKE BOOSTER PUMP BEEN REPLACED 3 TIMES IN A 2 YEAR SPAN. THE LAST TIME WITHIN 3 MONTHS. VACUUM BOOSTER LEAKS WHEN THE VEHICLE IS NOT RUNNING. WHEN STARTED AND PUT INTO GEAR THE BRAKES WILL NOT WORK UNTIL IT THE SYSTEM CAN GAIN VACUUM, APPROXIMATELY 10 TO 30 SECONDS. IF VEHICLE IS PUT INTO GEAR YOU CANNOT STOP IT FROM MOVING. IT NEARLY CAUSED ME TO GET INTO SEVERAL ACCIDENTS. THE VACUUM BOOSTER HAS BEEN REPLACED 3 TIMES WITH NO SUCCESS. THIS SUMMER (2014) FORD HAD 1200 OF THE BOOSTERS ON BACK ORDER DUE TO THE NUMBER THAT WERE FAILING IN THE F150'S. MY VEHICLE COULD NOT BE FIXED FOR 6 WEEKS WHILE THE DEALER WAITED FOR THE PART. IF THE ISSUE IS IGNORED THE BOOSTER WILL HAVE A CATASTROPHIC FAILURE CAUSING BRAKE SYSTEM TO STOP WORKING AND A POTENTIAL FOR A ACCIDENT. *TR
TL*THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE JERK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED BUT NOT REPAIRED. THERE WERE NO INJURIES REPORTED AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
GOING UP HILL, STEPPED ON GAS, TRANSMISSION SHIFTED DOWN ONE GEAR, LET OFF GAS AND ENGINE DIED. IT SHOWED LOW OIL PRESSURE ON DASH. STEERING WAS HARD (HAD TO PULL TO SIDE OF ROAD). VEHICLE WAS THEN TOWED. OIL DIP STICK WAS PULLED OUT AND WILL NOT GO BACK IN. LATTER DISCOVERED ENGINE IS SEIZED UP FOR NO KNOW REASON. *TR
WHILE DRIVING MY NORMAL COMMUTE TO WORK ON AN AVERAGE COLD DAY THE REAR DEFROSTER SHORTED OUT, CAUGHT FIRE AND BLEW OUT THE REAR WINDOW ON THE PASSENGER SIDE (THREE PART SLIDING WINDOW) FOLLOWING THIS INCIDENT THE PASSENGER SEAT HEATER AND REAR DEFROSTER FAIL TO OPERATE. AT THIS SAME TIME THE AUXILIARY POWER PLUG BLEW FUSES IN TWO DEVICES. I TOOK THE PICKUP TO OUR LOCAL DEALERSHIP AND TOLD THEM WHAT HAPPENED ALONG WITH THE FACT THAT I HAVE AN EXTENDED 75,000 MILE WARRANTY THROUGH FORD MOTOR CO. THE DEALERSHIP TOLD ME "GLASS IS NOT COVERED UNDER WARRANTY" AND SENT ME ON MY WAY. *TR
THE ECOBOOST ENGINE FLASHED THE CHECK ENGINE LIGHT AND STARTED BLINKING AND LOST ALMOST ALL POWER, VEHICLE SLOWED TO APPROX 35 MPH IN THE MIDDLE OF HIGH SPEED TRAFFIC. FORD SAYS THE RECALL NEVER HAPPENED BECAUSE YOU CLOSED IT WITH SATISFACTORY REPAIR RESULTS. I AM TOLD I HAVE TO NOW PAY FOR THIS FIX SINCE IT IS AFTER THEIR 3 YEAR/36,000 MILE WARRANTY. YET THE VEHICLE ALMOST KILLED US. THEY SAY THEY HAVE A MISFIRE , CAC FIX TSB TO CORRECT THE ISSUE. *TR
GENERALLY SPEAKING WITH A NEW VEHICLE I "BABY" A NEW VEHICLE UNTIL I GET OVER 75,000 MI. FIRST INCIDENT - NOTICED AROUND 40,000 MI. WHEN ACCELERATING TO PASS AT HIGHWAY SPEEDS THE VEHICLE SHUDDERS AND DOESN'T HAVE POWER. THOUGHT IT WAS BAD GAS, TURBO LAG, OR INTERMITTENT TRANSMISSION ISSUE. PROBLEM OCCURRED A FEW TIMES OVER THE YEARS, EVERY TIME WAS DURING ACCELERATION TO PASS OR MERGE ON TO EXPRESSWAY CONDITIONS. KEEP IN MIND SINCE I WAS IN THE BABYING MILEAGE RANGE I RARELY PERFORMED SUCH ACCELERATION. BUT AFTER A COUPLE OF OCCURRENCES, I DISCUSSED THIS WITH A FRIEND THAT ALSO OWNS AN ECOBOOST AND HE THOUGHT THE SAME REASONS. I HAVE 7 YEAR 100,000 EXTENDED WARRANTY SO I THOUGHT I WOULD WAIT UNTIL THE PROBLEM OCCURRED FREQUENTLY ENOUGH TO EASILY TROUBLE SHOOT. OF COURSE FREQUENCY WOULDN'T BE ENOUGH UNTIL AFTER I GET OUT OF THE "BABY" STAGE ON MILEAGE. CURRENTLY THE VEHICLE HAS OVER 75,000 MILES. I NO LONGER BABY IT. PROBLEM OCCURS EVERY TIME I ACCELERATE TO PASS AT HIGHWAY SPEEDS. ALSO, I HAVE HAD THE PROBLEM WHEN ACCELERATING TO ENTER HIGHWAY TRAFFIC FROM RAMP. THE RAMP OCCURRENCE APPEARS TO BE WHEN I'M AT A SPEED AND THEN ACCELERATE. NOT SURE IF THE PROBLEM HAPPENS WHEN ACCELERATING FROM A STOP OR SLOW SPEED. I'M CONCERNED THIS MAY LEAD TO AN ACCIDENT AND POTENTIAL A LIFE THREATENING OR CHANGING EVENT. WHAT IS ONE LIFE WORTH? I GUESS THAT DEPENDS ON IF ITS YOURS. I BELIEVE THIS IS A LIFE THREATENING EVENT AND KNOW THAT DRIVERS LIKE MYSELF ONCE AWARE PAY ATTENTION AND PROCE
SAME AS PREVIOUSLY REPORTED BY MANY OTHERS: MISFIRE UPON ACCELERATION UP A HILL; REPORTED TO DEALER WHO FOUND NO ERROR CODES. HAPPENED AGAIN SOON AFTER, THIS TIME ACTIVATING ENGINE WARNING LIGHT. DEALER REPLACED CYLINDER COIL; NEXT DAY, SAME TYPE OF MISFIRE OCCURRENCE. VERY UNSAFE SITUATION, COSTING ME LOTS OF TIME AND MONEY. IN ADDITION, THIS ECCOBOOST, AS I HAVE REPORTED TO FORD SINCE IT WAS NEW, HAS NEVER ACHIEVED EVEN CLOSE TO RATED MPG, ONLY AVERAGING 14 MPG OR 40% LESS THAN ADVERTISED. VEHICLE NOW BACK AT LIVERMORE FORD, WHERE TECHNICIAN WAS ASKED BY SERVICE DEPT TO DRIVE UNIT HOME HOOKED INTO COMPUTER TO SEE IF PROBLEM CAN BE DIAGNOSED. THIS IS AN UNACCEPTABLE AND UNSAFE SITUATION. NOT HAPPY. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford F-150 → · Every F-150 year → · How the figures are calculated →