2019 Ford Explorer complaints

Water is entering the rear liftgate which fills up during a rain event. This can potentially create problems with the electrical components mounted inside of the liftgate. i.e. Power door release, Rear defog, third bake light, window wiper, rear tail lights. These could short out or maybe cause a fire. It is already causing premature corrosion at the lowest end seam of the panel as the paint it now bubbling and beginning to seperate from the surface. This could also create a structural integrity issue with the liftgate. The rear glass is stationary. Not designed to open. Maybe this is a similar adhesion issue that the 2016 Transit connect had with the windshield which was recentlyn recalled for improper adhesion process/defect aloowing water to enter into the cabin.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was unaware if a failure had been experienced. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated while driving 70 MPH, the driver’s side exterior A-pillar trim detached. The contact stated the front passenger’s side A-pillar trim was also starting to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield passenger's side A-pillar trim detached and flew off the vehicle. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available to repair the vehicle. The contact engaged the parking brake and stopped the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown. VIN tool confirms parts not available.

Water pump went out that's for some reason located inside the engine causing the water to leak into my engine and lose all power functions to the car it completely shut down on the highway. It's 10,000 repair on a 5 year old car due to faulty water pumps ridiculous

The contact owns a 2019 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the passenger's side A-Pillar trim detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V031000 (Structure), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 71,000.

I have been waiting on parts for the A-Pillar trim recall for a couple years. I've checked with 3 different local Ford dealers and have been told these parts are still back-ordered. This is a safety issue as the trim can detach while driving at higher speeds on the interstate.

The transmission was violently jerking when accelerating to get on the interstate. Our Explorer is available for inspection upon request. It was dangerous in that we couldn't have a consistent speed when joining oncoming traffic on the road. The local Ford dealer did confirm the transmission needed replacement. Ford did an inspection on the original transmission and confirmed it was damaged. It was a sudden failure of the transmission and it included a wrench light on the dashboard. We had a rebuilt transmission installed by the local Ford dealer which cost us over $9,400. This is known issue by Ford, especially for the Explorers, but they are not standing behind their powertrains. I contacted Corporate Ford to see about any goodwill, but they were not interested in providing any assistance.

The contact owns a 2019 Ford Explorer. The contact stated that after shifting to the drive position the vehicle would shake and vibrate. The failure continued while driving at various speeds. The vehicle was taken to the local dealer who replaced the torque convert and reprogrammed the PCM but approximately one year later the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the torque converter needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 83,000.

The contact owns a 2019 Ford Explorer. The contact stated that the windshield cowl panel had partially separated from the vehicle. Additionally, the contact stated that the failure had caused the vehicle to make abnormally loud air pressure sounds while driving. The vehicle was taken to the dealer, where it was determined that the windshield cowl panel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,271.

The contact owns a 2019 Ford Explorer. The contact stated that while accelerating, the engine made a winding noise and hesitated before accelerating. The contact noticed white smoke coming from the rear end of the vehicle. The smoke was coming out of the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed that the right and left superchargers had failed, causing oil to get into the exhaust, causing the smoke. The vehicle had not been repaired. The mechanic referred the contact to the dealer for assistance. The contact became aware of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The dealer was contacted, and an appointment was scheduled. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

The contact owns a 2019 Ford Explorer. The contact stated while driving 45 MPH, while depressing the accelerator pedal the vehicle failed to respond as needed. No warning lights were illuminated. The contact stated that the vehicle was shielded by a bystander so that the contact would not be rear-ended. The vehicle was towed back to the residence. The vehicle was taken not to the dealer to be diagnosed. The contact stated that cylinder #2 had been replaced three times and the spark plugs were replaced; however, the vehicle was not fixed. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 99,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side A-pillar trims detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The molding around my windshield is no longer there due to a recall from 1/19/24. I am no worried that either my windshield could fall out or that I might get water damage in my vehicle from the missing molding that goes around the windshield. The recall is for the A-Pillar trim and that is what I am referring to.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the driver’s side A-pillar trim separated from the vehicle. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact then received a call from the same dealer and was informed that parts were available, and an appointment was scheduled. The contact arrived to the appointment and waited for 2 hours before being notified that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was approximately 52,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received a notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that upon inspection, he noticed the sealant on both the front driver side and front passenger side A-pillar trims had started to deteriorate. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

At two different times and locations, the side piece on the front windshield have become disconnected and flown off while traveling down the highway. The recall has been in effect for over a year and still no dealerships around me have the parts to fix the recall.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The contact stated while driving on the highway at 70 MPH, the A-pillar trim detached from the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed; however, the part to do the recall was unavailable. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,937. VIN tool confirms parts not available.

When i go to drive my car in the mornings when it first starts up I have to let it sit or it won't accelerate and if I just try to drive it the powertrane warning light comes on but it will be gone when I let it sit off for a bit. The ford dealership stated it was the torque converter and have replaced it twice in less than two years.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 70 MPH on two occasions, the driver's side and passenger's side windshield exterior A-Pillar trims separated and flew off the vehicle. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. VIN tool confirms parts not available.

Nov of 2023, overheated but no leak from engine was found and no antifreeze in radiator. TOOK to Mckie Ford they replaced the valve and noted thst there was antifreeze in the valve chamber and stated we needed a new engine. We purchased a new engine had it installed in Jan 2024 we paid for new engine. When we should not have as we did research on the engine and it was faulty but no recalls were in place at that time so we joined a claims action suit to help recover costs..

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that twice while the vehicle was being washed, water leaked into the cabin through the top front passenger’s side window. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

I hand washed the vehicle on 1/10/2025 and noted no defects. On [XXX] traveling northbound on [XXX] in the vicinity of Ontario, California at approximately [XXX], I heard a "clunk," but did not observe any road hazard. Upon arriving at Ridgecrest, California I discovered that the passenger pillar applique was missing. I reported event to service at Jim Charlon Ford and was informed that currently no fix available. On 1/14/2025, I had Jim Charlon Ford remove the driver side pillar applique remove for purposes safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Explorer. While the contact's husband was driving at various speeds, the transmission was slipping. The contact stated that the failure mostly occurred while driving and depressing the accelerator pedal with the transmission shifting between second and third gear. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced; however, the vehicle was not repaired due to the cost. The vehicle was then taken to Pioneer Transmission Services, where the transmission was replaced. The contact stated that the transmission warning light illuminated while driving at an undisclosed speed. The vehicle was taken back to Pioneer Transmission Services, where the torque converter was replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unstated related recall. The failure mileage was approximately 84,000.

The contact owns a 2019 Ford Explorer. The contact stated while the vehicle was parked, the contact noticed a burning odor. The contact stated that later when the vehicle was started, the back over prevention camera display was black. In addition, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a wiring harness failure. The contact was informed that the rear wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

In October of 2022 a the top part of exterior trim beside my windshield pulled away from the vehicle. I took it to our local auto shop and they cleaned the adhesive off the lower piece of molding and installed a new top molding. I paid $166.15 for this repair. Then in March of 2023 I was driving on the freeway when this same piece of trim suddenly flew off the vehicle just missing the car behind me, I took it to our local auto shop and they replaced the piece at a cost of $344.10. Then in June of 2023 the same piece flew off again while I was driving on the freeway, again just missing the car behind me. This time I paid $374.16 to have the piece replaced again, In February of 2024 I received a Safety Recall Notice from Ford and NHTSA saying the there is a defect with my vehicle and the A pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. I took the vehicle to a Ford dealership after receiving this notice and was told there was not yet a remedy and I would be notified when there was one. I have checked the NHTSA website several times since then since then and it indicated that a remedy should be available by the end of 2024. However, it is now mid-January 2025 and still no remedy and I have paid more than $800 to temporarily repair this issue.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the driver's side and passenger's side windshield exterior A-pillar trims were shaking. The vehicle was taken to the dealer, where it was inspected, and the dealer confirmed that the trims needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle shutters during acceleration due to torque converter failure. Vehicle shutters while traveling due to torque converter failure. Vehicle jerks when transmission is shifting due to torque converter failure. The vehicle was brought to the Ford dealer without the check engine light or mechanical light on. The Ford dealer was able to verify the above listed issues and deemed the torque converter failed. The ford dealer quoted me $4,000.00 for repairs. The torque converter failures in these vehicles is a common issue that Ford has failed to fix that can cause accidents and harm to persons involved due to bad design of the torque converter and transmission.

My engine is having to be replaced. It's at 100k miles. Costing me $5k for a replacement that is a used engine with 77k miles and 1 year warranty. I want to file a complaint. Car is still in the shop and I had to get a rental. I am a single mom with two kids. I had to pay all of this out of pocket.

It has been more than a year later, Ford has not resolved the issue with the exterior A-Pillar. The response at the dealership has been, A) we do not have the parts or B) If you pay for them out of pocket, we can fix the issue. Which tells me they can fix the issue but chose to not do so because they are banking on owners paying for this recall. What recourse do I have?

The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the driver’s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the A-pillar trim retention clips failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the remedy was not available for the failure of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims had detached and were making an abnormal sound while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact stated on several occasions while the vehicle was parked or while driving at various speeds, the side mirrors failed to tilt left or right but tilted up and down. The contact manually moved the mirrors for proper visibility. The vehicle was taken to a dealer where it was determined that the switch on the driver’s door was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 65 MPH, the passenger’s side B-pillar trims blew off the vehicle by the slip stream. The contact stated that the vehicle was taken to a local dealer who replaced the trim. The contact stated that the trim on the driver's side B-pillar was now loosened. The contact called the dealer and was informed that the B-pillar trim was not included in NHTSA Campaign Number: 24V031000 (Structure); and would be an out-of-pocket expense for the repair. The contact was concerned that the B-pillar trims should also be recalled due to the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 76,000.

Code P0301 can’t pin point issue

The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the driver side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,292. VIN tool confirms parts not available.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2019 Ford Explorer XLT with FWD Transaxle transmission and 46,107 miles on odometer, purchased in November 2018 and now 5 years old this month. Way too early for a transmission failure to occur. Normally drive the posted speed limit unless changes in the traffic patterns slower or a little faster.8 Heard a noise from left front wheel area when accelerating and slowing/re-accelerating in traffic. Extended service plan expired (5 year, 60,000 miles, Nov 2018-Nov 2023). Took car to local garage, did a test drive and checked by mechanic. It was determined that problem came from transmission. There have been NO warning lamps, messages, etc. prior to me noticing the problem and nothing since mechanic checked the vehicle. Sounded like the right front wheel area made a noise when turning around in a parking lot this morning. Mechanic estimated cost to repair with parts, labor, etc., will be $6,245.90 out of pocket.

The contact owns a 2019 Ford Explorer. The contact stated while driving 45 MPH, there was a rattling sound coming from the roof of the vehicle. The vehicle was stopped and inspected, and the contact observed the right and left roof rails, had separated in several areas. The vehicle was taken to a dealer where it was determined that the roof rails needed to be secured in place. The vehicle was repaired but the failure reoccurred. The vehicle was then taken to the same dealer where it was determined that the roof rails needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.