RECALL ON CARBON MONOXIDE ON 2017 FORD EXPLORER. FORD SERVICE DO NOT TAKE THIS SERIOUSLY WHEN I'M HAVING HEADACHES, DIZZY, VISION BLURRY AND EAR RINGING. WE DID THE CARBON MONOXIDE FORENSICS WITH THE CAR CO DETECTOR AND THE ALARM WENT OFF TRIGGERS WHICH THE NUMBER IS 11!!! WE DID THE VIDEO ON IT AND TRYING TO SHOW PROOF BECAUSE FORD MANAGER AT THE SERVICE DOESN'T BELIEVE ME AT ALL!!! WE TOOK OUR 2017 FORD EXPLORER TO SERVICE 5X THIS MONTH OF JUNE! FORD SERVICES AT JUNE 1ST, JUNE 7TH,JUNE 11TH, JUNE 15TH AND JUNE 16TH AND GOING TO BRING IT BACK AGAIN WITH PROOF OF THE VIDEO THAT OUR SUV DO HAVE CARBON MONOXIDES SMELL! PLEASE HELP AND I CANNOT KEEP DRIVING THIS WITH THE CARBON MONOXIDE SMELL WHICH I AM USING THIS CAR FOR WORK PURPOSE. THE CARBON MONOXIDE SMELL START WHEN I'M OVER 45 MPG ON BUSY MAIN ROAD OR HIGHWAY. FORD SERVICE WAS LIKE OH THAT'S MUSKY SMELL AND PUT SPRAY TO KILL THE BACTERIAL SMELL, THEY REPLACED BATTERY, AIR COMPRESSOR FOR THE AC AND NOTHING TO FIX THIS CARBON MONOXIDE!! I'M ABOUT TO GIVE UP THIS SUV.
2017 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
HANKOOK TIRES SHOW PREMATURE WEAR ON ALL 4 TIRES. 255/50R20 105H ARE WORN 60-65% AT 17,600 MILES ON VEHICLE (15 MONTHS OLD). TIRES WERE ROTATED EVERY 5,500 MILES.
MY VEHICLE CONSISTENTLY HAS AN EXHAUST SMELL WHILE DRIVING AND REGISTERS CO LEVELS FROM 3-5 PPM IN NORMAL DRIVING CONDITIONS. UNDER HARD ACCELERATION THE CO LEVELS HAVE REGISTER ABOVE 11 PPM. THE SMELL AND CO LEVELS ARE AT THEIR WORST WHEN THE ENGINE IS UNDER A LOT OF STRAIN. FOR INSTANCE, WHEN PULLING A TRAILER. I HAVE RECORDED CO LEVELS AS HIGH AS 38 PPM WHEN PULLING A TRAILER. I HAVE TAKEN THIS VEHICLE TO THE DEALER TWICE ALREADY AND STILL DO NOT HAVE THE ISSUE RESOLVED. MY WIFE AND I SHOULD NOT HAVE TO MONITOR THE CO LEVELS IN OUR CAR. WE ARE AFRAID WE COULD BE CAUSING HARM TO OUR YOUNG CHILDREN AS WE SPEND A LOT OF TIME IN OUR VEHICLE. IS THERE ANY GUIDANCE ON WHAT THE LEVELS OF CO IN A VEHICLE SHOULD BE? I CANNOT FIND ANY IN MY RESEARCH. I HAVE PICTURES OF MY METER READING HIGH AS WELL AS SERVICE RECEIPTS FROM THE ATTEMPTED REPAIRS. THE VEHICLE GOES BACK THE WEEK OF THE JUNE 18TH FOR THE 3RD ATTEMPT, BUT THE DEALER IS STARTING TO PUSH BACK AND SAYING THAT I AM EXPERIENCING IS NORMAL. THIS IS THE METER I USE: HTTPS://SENSORCON-SENSING-PRODUCTS-BY-MOLEX.MYSHOPIFY.COM/PRODUCTS/PROGRAMMABLE-CARBON-MONOXIDE-METER?VARIANT=4193498308
THERE WAS A COOLANT LEAK INTO THE HEATER BOX WHICH CAUSE THE HEATER CORE TO FAIL AND THEN IT BEGAN FILLING THE DRIVER'S SIDE OF THE CABIN WITH COOLANT FUMES FOR TWO MONTHS. THE VEHICLE SHOULD HAVE NEVER LEFT COURTESY FORD HERE IN PORTLAND OR. IT WENT BACK THREE TIMES FOR THIS ISSUE. IF THEY WOULD HAVE CONTACTED FORD MOTORS THEY COULD AND HAD THE KNOWLEDGE OF THIS MAJOR FAILURE HAPPENING. BREATHING IN COOLANT AND BEING TOLD IT'S OKAY. IT ISN'T IS IT? PLEASE HELP.
I HAVE A 2017 FORD EXPLORER PLATINUM WHICH I PURCHASED BRAND NEW ON NOVEMBER 25, 2016. IT TOOK ME A WHILE TO REALIZE BUT EVERY TIME I WOULD DRIVE THE EXPLORER, MY EYES WOULD GET VERY HEAVY AND I WOULD DEVELOP A HEADACHE. I COMMUTE 42 MILES EACH WAY FOR WORK AND I CANT COUNT HOW MANY TIMES I ALMOST FELL COMPLETELY ASLEEP. AFTER SOME RESEARCH, I FOUND OUT THAT THIS WAS A COMMON PROBLEM TO DUE TO POSSIBLE CARBON MONOXIDE (CO) LEAKS ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. I IMMEDIATELY CONTACTED MY LOCAL FORD DEALERSHIP AND HAD THIS LOOKED AT EARLY THIS YEAR. FORD REPLACED THE EXHAUST MANIFOLD AND I NOTICED A MAJOR DIFFERENCE IN HOW I FELT WHEN DRIVING THE VEHICLE. RECENTLY, IN THE PAST TWO WEEKS I HAVE BEEN EXPERIENCING THE SAME ISSUE AGAIN WITH HEADACHES AND FEELING SLEEPY WHILE DRIVING. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT FORD CORPORATE ABOUT THIS AND I HAVE NOT RECEIVED ANY RESPONSE. I WOULD LIKE FOR THEM TO EITHER COMPLETELY FIX THE ISSUE OR ALLOW ME TO TRADE IN MY VEHICLE FOR ANOTHER ONE. THIS IS TRULY A HAZARD NOT ONLY TO MYSELF BUT FOR MY PASSENGERS (WIFE AND KIDS) AND TO OTHERS ON THE ROAD. PLEASE HELP TO GET THIS RESOLVED...
RECALL HAS ALREADY BEEN COMPLETED ON MY FORD AND NOW WHEN THE MAX AC IS ON AND YOUR GOING DOWN THE ROAD OR NEED TO ACCELERATE THE MAX AC TURNS OFF AND COMES OUT OF THE DEFROST VENTS AND BLOWS HOT AIR THIS IS NOT RIGHT AND IT DOES OCCUR IN ANY OTHER VEHICLE THAT I CURRENTLY OWN OR HAVE OWNED IN THE PAST
TIRES THAT CAME WITH VEHICLE HAVE CHUNKS OF TREAD PEELING OFF /CUTTING FROM NORMAL DRIVING OF 9100 MILES AND 11 MONTHS. THIS PRESENTS SEVERAL HAZARDS SUCH AS VEHICLE STABILITY, TRACTION AND POTENTIAL BLOWOUT / ROLLOVERS OTHER SIZES THESE SAME HANKOOK VENTUS S1 NOBLE2 HAVE ALREADY BEEN RECALLED DUE TO SIMILAR FAILURES. THESE ARE 255/50 R 20 SIZE.
I SMELL EXHAUST IN THE CABIN SOMETIMES. I WORK OUT OF MY CAR A FEW HOURS A DAY, LEAVING IT ON AND WITH AIR CONDITIONING ON WHILE I GO DOOR TO DOOR AND GET HEADACHES AND SUPER TIRED WHICH I HAVE NEVER HAD IN MY LIFE. I ALSO GET EXTREMELY SLEEPY AFTER BEING IN THE CAR FOR MORE THAN AN 40 MINUTES AT A TIME. SOMETIMES I TAKE A NAP IN THE CAR WITH THE A/C ON AND ALL 4 WINDOWS CRACKED ABOUT AN INCH EACH. WHEN I WAKE UP I FEEL DIZZY, SICK AND HAVE A HEADACHE AFTER A WHILE.
CARBON MONOXIDE LEAKING THROUGH THE AC VENTS
MY VEHICLE HAS ABOUT 19,000 MILES AND THE TIRES ARE ABOUT BALD. TOOK MY LOCAL DEALER AND THEY ARE TELLING ME THAT FORD WILL NOT ADDRESS THE ISSUE. THIS VEHICLE CANNOT GO THROUGH ANOTHER WINTER. MANY COMPLAINTS ON LINE ABOUT THIS SAME ISSUE WITH HANKOOK TIRES ON FORD EXPLORERS. HANKOOK OR FORD NEED TO STEP UP BEFORE MAJOR PROBLEMS OCCCUR. SHOULD NOT HAVE TO BE REPLACING TIRES THAT ARE RATED FOR 50,000 MILES WHEN THEY ARE UNDER 20,000. HAVE MAINTAINED THIS VEHICLE REGULARLY WITH CORRECT TIRE PRESSURE AND TIRE ROTATIONS. I HAVE BEEN ATTEMPTING TO RESOLVE THIS ISSUE WITH MY DEALER FOR SEVERAL MONTHS WHEN I NOTICED UNUSUALLY EXTENSIVE WEAR.
SEATBELTS OVERLAP EACH OTHER IN THE BACK SEAT. CHILDREN SITTING NEXT TO EACH OTHER HAVE DIFFICULTY PUTTING SEAT BELTS ON BECAUSE OF THIS ISSUE.
THE VEHICLE INSIDE CABIN SOMETIMES SMELLS LIKE NATURAL GAS. DRIVER HAS EXPERIENCED HEADACHE AND WEAKNESS AFTER DRIVING LONGER PERIODS OF TIME. WINDOWS HAVE TO BE OPENED TO RID OF THE SMELL.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT NOTICED THAT THE PILLARS ON THE VEHICLE WERE MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSIS THE FAILURE; HOWEVER, THE PILLARS WERE REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR., ROSEVILLE, CA 95661). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS UNTOUCHABLE AND THE FAILURE OCCURRED DUE TO THE EXTREME HEAT FROM THE SUN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. *TT
STRONG BURNING SMELL INSIDE OF VEHICLE WHEN ACCELERATING. THE SMELL IS SO STRONG IT WILL MAKE YOU NAUSEOUS, REQUIRING ME TO PULL OVER AND EXIT THE VEHICLE. I REPORTED THE PROBLEM TO THE DEALERSHIP AND WAS ADVISED IT WAS THE UNDERCARRIAGE COATING BURNING OFF. I AM NOW AT 5500 MILES ON MY VEHICLE AND THE SMELL CONTINUES TO PERSIST. THE DEALERSHIP AND FORD MOTOR HAVE NOT BEEN HELPFUL IN RECTIFYING THIS PROBLEM OR FINDING THE CAUSE OF THE SMELL. THE PROBLEM OCCURS EVERY TIME I HAVE TO ACCELERATE, ON A DAILY BASIS.
I RENTED A 2017 FROM ENTERPRISE. I WAS IN A BAD CAR ACCIDENT ON A STREET DOING MAYBE 20MPH TOTAL LOSS FRONT DAMAGE AND THE AIRBAGS NEVER DEPLOYED I WENT INSIDE ANOTHER VEHICLE I NEVER SAW THE AIRBAG SHOWING ON WHILE DRIVING AND I HAD ON MY SEAT BELT. I NOW SUFFER WITH A SPINE PROBLEM CAUSE OF THIS ACCIDENT. I CANT BELIEVE AFTER A HARD IMPACT THAT THE AIR BAGS NEVER DEPLOYED
VEHICLE SURGE ON FIRST ACCELERATION AFTER STARTING THE ENGINE. SURGE - THE VEHICLE EXPERIENCES AN ACCELERATING LUNGE FORWARD AND THEN STOPS FOR ABOUT TWO OR THREE CYCLES (STOP/START, STOP/START ETC.) IT IS UNEXPECTED AND UNCONTROLLABLE UNTIL IT SUBSIDES WITHIN 20 TO 30 FEET. THE DEGREE OF THE UNEXPECTED ACCELERATION IS EXCESSIVE WHEN COMPARED TO THE SLIGHT APPLICATION OF THE GAS PEDAL CONDITIONS - HAPPENS ONLY AFTER THE FIRST STARTUP OF THE ENGINE, IN WARMER WEATHER WHEN THE "CHOKE" IS NOT REQUIRED. EXAMPLE: START ENGINE, BACK OUT OF GARAGE, PLACE IN FIRST GEAR, ACCELERATE SLOWLY FOR THE FIRST TIME. THIS IS WHEN THE SURGE IS EXPERIENCE. IT DOES NOT HAPPEN WITH EVERY STOP/START CYCLE DURING NORMAL DRIVING, LIKE STOPPING AT A TRAFFIC LIGHT. IT HAPPENS ONLY AFTER STARTING THE ENGINE, AND GOING FORWARD FOR THE FIRST TIME. THE PRIMARY PROBLEM IS THE DEGREE OF THE UNCONTROLLED, OSCILLATING ACCELERATION RELATIVE TO THE SLIGHT AMOUNT THAT THE GAS PEDAL IS APPLIED. IT IS NOT ABOUT AN OVERLY SENSITIVE ACCELERATOR PEDAL. IT ABOUT THE ENGINE SURGING, THEN DYING OFF, THEN SURGING AGAIN.
RE:HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H-ON 01/20/18, I WAS ADVISED BY A NEW FRIEND TO HAVE MY TIRES CHECKED OUT. HE NOTICED THE PIECES OF TIRE CHIPPING OFF AND WAS CONCERNED FOR MY SAFETY. THE FOLLOWING WEEK, I TOOK MY CAR TO OLIN MOTT, A LONGTIME & REPUTABLE AREA TIRE STORE. THEY INFORMED ME THAT ALL 4 TIRES WERE SHOWING SIGNS OF "PEELING" & RECOMMENDED THAT I TAKE MY CAR BACK TO THE DEALERSHIP WHERE I HAD FIRST PURCHASED IT. ON 01/26/18 I TOOK MY CAR INTO THE DEALERSHIP TO HAVE THEM LOOKED AT. THE DEALERSHIP CAME BACK & SAID THAT THEY'D HAVE TO FILE A COMPLAINT W/ THE TIRE MANUFACTURER & THEY'D TAKE PICTURES OF ALL 4 TIRES & WOULD LET ME KNOW WHAT THE TIRE MANUFACTURER SAID NEEDED TO BE DONE. 6 DAYS LATER, THE DEALERSHIP CALLS STATING THAT HANKOOK TIRES ADVISED THAT ALL 4 TIRES NEED TO BE REPLACED & THAT THE'DD OFFER A 50% PRORATA PRICE BASIS. MY VEHICLE MANUFACTURE STICKER DATE IS 04/17. I PURCHASED MY CAR ON JUNE 14, 2017 BRAND NEW. LESS THAN 8 MONTHS OF OWNERSHIP, I NOW HAVE TO REPLACE ALL 4 TIRES. AS OF 01/26/18, I HAD APPROX 14,300 MILES. NOW AT 16,400 MILES, THEY ARE PEELING AND NOW CHUNKS ARE NOW COMING OUT OF ALL 4 TIRES. I HAVE AN APPT IN 05/12/18 TO PURCHASE 4 NEW TIRES. BC AFTER PAYING $40,000 LESS THAN A YEAR AGO, I HAVE TO SAVE THE MONEY. THIS TIRE HAS NUMEROUS COMPLAINTS ALL OVER THE USA. FORD WON'T TAKE RESPONSIBILITY EVEN THOUGH THEY CONTRACTED W/ HANKOOK TIRES IN 2011 FOR HANKOOK TO BE THE OFFICIAL FITMENT TIRE FOR THE FORD EXPLORER. ALSO, FORD/LINCOLN
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING VARIOUS HIGH SPEEDS OR WHILE THE VEHICLE WAS IDLING, THERE WAS A ROTTEN EGG ODOR ENTERING THROUGH THE VENTS OF THE VEHICLE. THE ODOR WAS PRESENT WHILE THE AIR CONDITIONER WAS IN USE. THE CONTACT STATED THAT THE FOUR OCCUPANTS IN THE VEHICLE EXPERIENCED BREATHING DIFFICULTY, LIGHT HEADACHES, NAUSEA, AND BLURRED VISION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO GRIECO FORD (3000 S FEDERAL HWY, DELRAY BEACH, FL 33483), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE DEALER STATED THAT THE ODOR FAILURE WAS RELEVANT TO POLICE VEHICLES AND NOT NON-POLICE SUVS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST FUMES EMITTED INTO THE CABIN OF THE VEHICLE. THE FUMES CAUSED THE CONTACT'S CHILDREN TO BECOME NAUSEOUS AND VOMIT. THE CONTACT WAS CONCERNED FOR THE SAFETY OF HIS CHILDREN. THE CONTACT CALLED ROD BAKER FORD AT (877) 222-7336 (LOCATED AT 16101 S LINCOLN HWY, PLAINFIELD, IL 60586) WHERE AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 6,310.
FRONT TIRES HANKOOK VENTUS S1 NOBLE 2 255/50R20 ARE SHREDDING AND CHIPPING AT 10K MILES
CARBON MONOXIDE / EXHAUST GASES ENTERING THE PASSENGER CABIN WHILE DRIVING MADE ALL PASSENGERS ILL, WITH EXTREME HEADACHES AND NAUSEA. WHILE DRIVING HOME FROM VACATION THE CABIN FILLED WITH EXHAUST FUMES AND WAS A PROBLEM FOR THE NEXT SEVERAL HOURS. IT STARTED ABOUT 30 MINUTES AFTER STARTING THE EXPLORER AND OPENING THE WINDOWS OR TURNING ON THE RECIRCULATING AIR IN THE VEHICLE ONLY MADE THE EXHAUST FUMES WORSE. THIS REQUIRED MANY STOPS AND AIRING OUT OF THE VEHICLE. THE EXPLORER HAS BEEN TAKEN IN FOR THE FIRST REPAIR OF INSPECTING THE REAR SEAL AND REPROGRAMMING OF THE HVAC SYSTEM. THIS HAS NOT RESOLVED THE ISSUE. CONTINUE TO HAVE EXHAUST FUMES IN THE PASSENGER CABIN.
PASSENGER SIDE AIR BAG DOES NOT STAY ON WHEN SOMEONE IS SITTING IN PASSENGER SEAT. GOES FROM ON TO OFF
DRIVER SIDE DOOR UNLATCHED AND FLEW COMPLETELY OPEN WHILE DRIVING DOWN A CITY STREET AFTER DRIVING FOR 40 MINUTES.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR OF THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WYNNE FORD (1020 W MERCURY BLVD, HAMPTON, VA 23666, 757- 838-3673). THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT STATED THAT NOTHING WAS MECHANICALLY WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
AT APPROXIMATELY 6:20AM EDT ON MONDAY, 3/12/18 A CARBON MONOXIDE DETECTOR INSTALLED IN MY 2017 FORD EXPLORER PLATINUM INDICATED THE PRESENCE OF CARBON MONOXIDE IN THE PASSENGER CABIN EXCEEDING 100PPM. THIS ALARM WENT OFF WHEN I WAS 5 MINUTES IN TO MY COMMUTE TO WORK WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. I ALSO BEGAN GETTING A SEVERE HEADACHE AT THIS TIME. I WENT TO MY DOCTOR ON 3/13/18, ABOUT 24 HOURS SINCE LAST BEING IN THE VEHICLE, AND HAD MY BLOOD TESTED FOR CARBON MONOXIDE PRESENCE. THE CARBOXYHEMOGLOBIN TEST CAME BACK WITH ELEVATED LEVELS OF CARBOXYHEMOGLOBIN (THE LEVEL WAS 1.7 WHICH IS ABOVE THE 1.5 MAX THRESHOLD FOR NON-SMOKERS) WHICH INDICATES HARMFUL EXPOSURE TO CARBON MONOXIDE. MY DOCTOR STATED THAT THIS LEVEL WOULD BE EXPECTED FROM SOMEONE INVOLVED IN A FIRE. ON 3/12/18 I ALSO DROPPED MY VEHICLE OFF AT THE LOCAL FORD DEALERSHIP FOR INVESTIGATION. THE DEALERSHIP INDICATED THAT THEY HAD NOT INSPECTED ANY PASSENGER MODEL FORD EXPLORERS FOR THE CARBON MONOXIDE ISSUE, ONLY POLICE INTERCEPT VEHICLES, OF WHICH THEY HAVE ONLY INVESTIGATED 2. THEY ALSO INDICATED THAT THEY WERE NOT AWARE OF ANY SERVICE BULLETINS SENT BY FORD MOTOR COMPANY FOR THIS ISSUE.
MY DAUGHTER FREQUENTLY COMPLAINS OF HEADACHES, DIZZINESS AND NAUSEA WHEN RIDING IN THE FRONT PASSENGER SEAT. THIS ONLY HAPPENS TO HER WHEN SHE IS IN THE FORD. ON ONE OCCASION SHE WAS TAKEN TO THE EMERGENCY ROOM AND STARTED VOMITING. ER DOCTORS COULD NOT EXPLAIN THE CAUSE OF HER ILLNESS.
BACK SEAT (MIDDLE ROW DRIVER SIDE) BECAME UNLATCHED AND HIT ME IN THE BACK OF THE HEAD WHILE DRIVING
I AM AN ATTORNEY FILING THIS REPORT ON BEHALF OF AND AT THE REQUEST OF MY CLIENT, THE VEHICLE'S OWNER. THE COMPLAINT IS A NOXIOUS ODOR WHICH FILLS THE VEHICLE DURING ITS OPERATION; AFTER NUMEROUS REPAIR ATTEMPTS BY FORD, THIS CONCERN HAS NOT BEEN CORRECTED. WHEN DRIVING THE VEHICLE, THE DRIVER HAS OBSERVED THE INTERIOR HAS BECOME INUNDATED WITH A NOXIOUS, OVERWHELMING, AND POTENTIALLY DANGEROUS ODOR OF GASOLINE, EXHAUST AND/OR FUMES. THE DRIVER HAS FELT ILL EFFECTS AFTER THIS OCCURRENCE AND IS CONCERNED ABOUT CARBON MONOXIDE POISONING OR OTHER HEALTH PROBLEMS AS A RESULT. THIS ISSUE IS VERY CONCERNING BECAUSE OF THE POTENTIAL HEALTH EFFECTS AND BECAUSE VEHICLE CANNOT BE DRIVEN FOR ANY SUBSTANTIAL PERIOD OF TIME WITHOUT FILLING WITH THIS ODOR. THE ISSUE HAS MOST OFTEN BEEN OBSERVED WITH HIGHWAY DRIVING WHEN THE ENGINE IS UNDER LOAD, I.E. ACCELERATING. THE PROBLEM HAS BEEN ONGOING SINCE SHORTLY AFTER THE TIME OF PURCHASE OF THE VEHICLE. THE FIRST REPAIR ATTEMPT BY THE DEALER FOR THIS SPECIFIC ISSUE WAS MADE IN JULY OF 2017. AT LEAST 4 REPAIR ATTEMPTS HAVE BEEN MADE SUBSEQUENTLY. THE ISSUE CONTINUES. THIS LAW FIRM HAS REQUESTED THAT FORD TAKE BACK THE VEHICLE AND REFUND THE CLIENT'S PURCHASE PRICE UNDER ARIZONA'S MOTOR VEHICLE WARRANTIES STATUTE.
I TOOK MY CAR IN FOR A OIL CHANGE AND MY DEALER CALLED TO INFORM ME I NEEDED TO REPLACE ALL MY TIRES AS THE TREADS WERE ALL IN THE UNSAFE AREA. THE TIRES ARE: HANKOOK VENTUS S1 NOBEL 2 SIZE 255/50R20 DOT 5MNC 1A H 1316 THESE TIRES HAVE 23,000 MILES ON THEM AND CAME OEM ON 2017 FORD EXPLORER. THE TIRE TREAD IS GONE. PREMATURE WEAR. PLEASE INVESTIGATE AS OTHERS ARE REPORTING THE SAME EXACT PROBLEM ON THE SAME VEHICLE. SEE FORD BULLITON SSM 46905
EXHAUST SMELL IN PASSENGER CABIN LIGHT HEADED, NAUSEA, FLARED UP MY MIGRAINES. COMPLETE NEGLIGENCE ON BEHALF OF DEALERSHIP TO SELL ME VEHICLE AND NOT SHARE INFORMATION REGARDING THIS HEALTH CONCERN. IN ADDITION, THEY MENTION THE 'RECALL' AND FAIL TO ADDRESS IT. I BRING IT BACK, THEY FAILED TO FIX AGAIN AND NEVER TOLD ME. IT WASN'T UNTIL ABOUT A MONTH LATER...GETTING HEADACHES AND NAUSEA I CALLED JUST TO CONFIRM THE RECALL WAS ADDRESSED, ONLY TO LEARN THEY NEVER FIXED IT BECAUSE THEY NEEDED A PART. AFTER FLIPPING OUT ON THE SERVICE MANAGER AND GENERAL MANAGER...THEY SAID IT'S A 'A CUSTOMER SATISFACTION ACTION' ITEM...NOT A RECALL! BUT YET LICCARDI FORD INWATCHING NJ HORRIBLE!!! HOW COULD THEY BE SOOO NEGLIGENT! EVEN AS MUCH AS TO SAY IT'S BEEN NOTICED OR OBSERVED MORE IN POLICE EXPLORERS, BUT BE AWARE OF A PREEXISTING CONCERN! INSTEAD...NEGLIGENCE THAT LED TO ME GETTING NAUSEOUS AND SMELLING IT ON MY OWN TO CALL THEM AND FIND OUT THEY NEVER FIXED IT!!
IF YOU WANT TO KNOW WHAT IS GOING ON WITH YOUR FORD EXPLORER, GO TO FORDEXPLORERNIGHTMARE.COM. READ THE 2 KEY DOCUMENTS AND LEAVE YOUR STORY.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN EXPLOSION COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN STALLED WITHOUT WARNING. IN ADDITION, THE FRONT PASSENGER SIDE CONTROL ARM DETACHED, WHICH CAUSED THE PASSENGER TIRE TO EXPLODE. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS LATER TAKEN TO PENSKE FORD COLLISION CENTER (8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE AND ADVISED THE CONTACT TO "WORK IT OUT THE BEST HE COULD". NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
MAKING A LEFT TURN IN THE SNOW AND MY POWER STEERING LOCKED UP AND I HIT THE CURB, THR DEALER IS TELLING ME THERE'S NO WAY THIS CAN HAPPEN AND HAS NEVER HAPPENED BEFORE. WON'T WARRANTY ANYTHING AND I'M STUCK WITH A VEHICLE I BELIEVE TO BE UNSAFE FOR MY WIFE AND CHILDREN TO RIDE IN.
EXHAUST SMELL IN CABIN SEEMS COMING FROM HEATING DUCTS TOOK IT TO DEALER DID THERE SO CALLED FIX BUT STILL SMELL EXHAUST MAKES ME FEEL DIZZY WHEN DRIVING IT SEAMS THE SMELL COMES AND GO THE SMELL IS BAD AND ALSO MAKES EYES WATER
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT BECAME DROWSY AND PASSED OUT. THE CONTACT CRASHED INTO A DITCH AND A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE DITCH AND DRIVEN AWAY. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
THERE IS A SMELL OF EXHAUST IN THE CABIN AT TIMES DRIVING. WHEN THE SMELL IS PRESENT I GET A SEVERE HEADACHE AND FEEL SICK TO MY STOMACH. A FEW WEEKS AGO, I WENT TO THE DEALER TO REPORT THE EXHAUST SMELL AND THEY IMMEDIATELY TOOK IT IN LIKE THEY KNEW EXACTLY WHAT IS HAPPENING. THEY SAID THEY WERE GOING TO SEE WHAT THE PROBLEM WAS. I RECEIVED A RENTAL CAR AND HAD IT FOR 4 DAYS. RECEIVE CALL TO PICK UP MY SUV. THE REPAIR ORDER SAID THEY REPLACED THE LIFT GATE WEATHER STRIPPING AND A FEW OTHER THINGS. I DROVE IT HOME AND THE EXHAUST SMELL WAS STILL PRESENT. I CALLED AND MADE ANOTHER SERVICE APPOINTMENT FOR TODAY, 1/29/18.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT FELT NAUSEATED, ESPECIALLY WHEN THE HEATER WAS ACTIVATED. THE CONTACT DID NOT PERCEIVE AN ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MATTHEW'S FORD NEWARK (500 HEBRON RD, NEWARK, OH 43056) AND THE HEATER SOFTWARE WAS REPROGRAMMED. THE FAILURE RECURRED AND WAS NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250.
SINCE THE DAY WE LEASED THIS VEHICLE, I ALWAYS FEEL A BIT GROGGY AND NAUSEOUS WHEN RIDING IN THE VEHICLE. NO SPECIFIC DATE TO ATTACH TO THIS.
I HAVE BEEN DIZZY SINCE PURCHASED THE CAR IN NOVEMBER 2017, BLURRED VISION AS WELL.
I AM CURRENTLY PULLED OVER IN A PARKING LOT. DIZZY, JUST VOMITED, BLURRY VISION. I AM STANDING BESIDE MY VEHICLE TO GET FRESH AIR. I HAVE BEEN IN MY VEHICLE FOR 3 HOURS DRIVING AND STARTED GETTING A HEADACHE THEN IT GOT WORSE. I REMEMBERED THE NEWS ABOUT CARBON MONOXIDE AND I'M SCARED TO GET BACK IN MY VEHICLE. I AM STARTING TO FEEL BETTER WITH FRESH AIR. I BELIEVE MY VEHICLE HAS A LEAK.
HEADACHES AND NAUSEA, BLURRED VISION, DRIVING AN HOUR A DAY TO WORK AT HIGHWAY SPEEDS.
WENT TO DEALER FOR ROUTINE MAINTENANCE AND DEALER INDICATED I NEED IMMEDIATE TIRE REPLACEMENT OF ALL 4 TIRES BECAUSE THE TREAD IS FLAKING OFF! THE VEHICLE WAS PARKED IN THE SERVICE BAY DRIVE. THERE ARE VISIBLE SIGNS OF TREAD SEPARATIONS AND GOUGES IN THE TIRES. MY EXPLORER HAS 28K MILES ON IT AND THE MANUFACTURER WARRANTY SAYS 50K. I BELIEVE THIS IS A TIRE DEFECT. I HAVE AN EXCELLENT SERVICE RECORD ON MY VEHICLE AND THIS IS NOT NORMAL WEAR FOR ANY TIRES. THIS EXPLORER WAS PURCHASED NEW FROM THE DEALER WITH THESE TIRES. I WAS A PREVIOUS OWNER OF A 2013 EXPLORER (ALSO PURCHASED NEW) AND THE TIRES LASTED 60K. AFTER RESEARCHING, THERE SEEM TO BE A NUMBER OF COMPLAINTS FROM FORD EXPLORER OWNERS ABOUT THIS SAME ISSUE. PLEASE INVESTIGATE.
STRONG SMELL OF EXHAUST INSIDE THE CABIN. VEHICLE HAS BEEN BACK TO FORD THREE TIMES AND HAS MODIFICATIONS COMPLETED BUT HAS NOT CORRECTED THE PROBLEM. IT HAPPENS MORE AT HIGHWAY SPEED WITH THE AIR ON RECIRCULATE. THE LAT TIME I PICKED IT UP FROM THE DEALER I WAS TOLD TO NOT PUT IT ON RECIRCULATE WHICH IS NOT UP TO MY STANDARD AS I PAID $30K FOR THE VEHICLE I SHOULD BE ABLE TO USE IT AS I WANT. I HAVE A THREE YEAR OLD DAUGHTER AND IT IS PRIMARILY DRIVEN BY MY WIFE. THIS IS UNACCEPTABLE AND WOULD LIKE A NEW VEHICLE AT THIS POINT. THEY TOLD ME THEY CANNOT TEST THIS AS THEY DO NOT DRIVE THE VEHICLES ON THE HIGHWAY AND IT DOESN'T HAPPEN IN THEIR PARKING LOT.
VEHICLE IS TWO MONTHS OLD. SINCE PICKUP VEHICLE HAS HAD A SMELL OF ROTTEN EGGS. MORE RECENTLY, I'VE BEEN GETTING A REVERB SOUND (LIKE ONE WINDOW IS CRACKED) WHICH I CAN FEEL IS DUE TO A POOR SEAL ON THE DRIVERS DOOR. WHEN IT WAS VERY COLD HERE WITH 40MPH WINDS I ACTUALLY FELT WIND COME IN THE DOOR-SEAL. WHILE THE ROTTEN EGG SMELL SUBSIDED, I GET AN EXHAUST FUME SMELL WHEN PARKED NEAR BUILDING REAR-WAYS IN, SUCH AS WHEN I PURCHASED THE CAR AND IT WAS REVERSED AGAINST STEPS. THE SMELL OF THE EXHAUST FUMES FILLS THE CABIN CAUSING A HEADACHE AND HAVING TO CRACK THE WINDOWS TO AVOID THE SMELL. I'VE BEEN AVOIDING DRIVING THE CAR, WILL BE CALLING FORD SOON TO CHECK FOR A FIX FOR THIS. BRAND NEW 2017 FORD EXPLORER SPORT AND EXHAUST FUMES FILLING THE CABIN, EVEN WITH CIRCULATION SELECTED, SO IT SHOULDN'T BE BRINGING OUTSIDE AIR IN. FURTHER A POOR SEAL / FITMENT OF THE DRIVERS SIDE DOOR, POSSIBLY ADDING TO THIS ISSUE?
NOXIOUS EXHAUST FUMES ARE POURING INTO THE CABIN OF THE VEHICLE WHENEVER THE HEAT OR A/C IS RUNNING AND ARE PARTICULARLY NOTICEABLE WHEN THE VEHICLE IS IN MOTION. NOXIOUS FUMES ARE DETECTABLE BY HUMAN SENSE OF SMELL, AND THE NOXIOUS FUMES INCREASE IN VOLUME AS THE VEHICLE INCREASES IN SPEED.
SCOTT PETERSON MOTORS OF STURGIS COMPLETED THE 17N03 SERVICE ON THIS VEHICLE IN ORDER TO REPAIR THE PROBLEM OF EXHAUST ODOR IN THE CABIN. HOWEVER THE INTERMITTENT EXHAUST ODOR IS STILL PRESENT. ALSO TURNED ON A CO METER AND GOT A READING OF 114 PPM OF CO WHILE DRIVING. SURPRISING THAT WE GOT SUCH A HIGH READING AT A TIME WHEN WE DID NOT SMELL THE EXHAUST ODOR AT THAT TIME. WIFE STILL HAS A HEADACHE ALL DAY LONG AFTER GETTING THE INTERMITTENT EXHAUST ODOR IN THE CABIN DURING DRIVING IN TOWN.
WE WERE INVOLVED IN ACCIDENT 9/22/17 DRIVING OUR FORD EXPLORER WHEN A PERSON RAN RED LIGHT AND "T BONED" US ON DRIVER SIDE RESULTING IN ALL AIR BAGS EXPLODING. DRIVER HAS SOME HEARING LOSS DUE TO SIDE DOOR BAGS AND CHEST INJURIES DUE TO STEERING WHEEL BAGS. I WAS IN RIGHT SIDE FRONT SEAT AND AIR BAGS RIPPED UP MY LEGS BELOW THE KNEES! STITCHES, HEMATOMA VAIN ISSUES AND STILL RECOVERING AFTER 4 MONTHS. I HAD A PUNCTURE WOUND FROM "SCREW" THAT HELD AIR BAG BELOW GLOVE COMPARTMENT? WONDERING IF MY AIR BAGS WERE DEFECTIVE?
SINCE I PURCHASED THE CAR I NOTICED A FOUL SMELL ON THE INTERIOR. IT SMELLS LIKE ROTTEN EGGS. NOW THAT IT IS WINTER AND I AM WARMING UP MY CAR PRIOR TO GETTING AN IT I NOTICED THAT THAT SAME SMELL PERMEATES THE EXTERIOR OF THE CAR AS WELL. MY ONLY ASSUMPTION COULD BE THAT WHATEVER IS COMING OUT OF THE CAR IS SOMEHOW LEAKING INSIDE THE INTERIOR OF MY CAR. IT IS A SMELL THAT MAKES YOU VERY VERY SICK TO YOUR STOMACH. CALLING MY FORD DEALERSHIP DID NO GOOD AS THEY ACTED LIKE THEY HAD NO IDEA WHAT THIS PROBLEM COULD BE.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT IT WAS DIFFICULT TO LATCH THE SEAT BELT (OVER THE SAFETY SEAT) INTO THE ANCHOR ON THE REAR SEAT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LOCATION OF THE SEAT BELT ANCHOR. THE VEHICLE WAS TAKEN TO MUZI FORD (557 HIGHLAND AVE, NEEDHAM, MA) WHERE THE TECHNICIAN ORDERED A SEAT BELT EXTENDER; HOWEVER, THE EXTENDER DID NOT WORK. THE TECHNICIAN STATED THAT NEWER MODEL FORD EXPLORERS WERE NOT MADE FOR SEAT BELT EXTENDERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 250.
HANKOOK VENTUS S1 NOBLE2 TIRES HAVE LARGE CHUNKS COMING OFF THE TREAD AT 9,300 MILES (REPORTED TO DEALER); CONDITION GOT WORSE AT 12,000MILES (REPORTED TO DEALERSHIP AGAIN); CONDITION CONTINUES TO GET WORSE AT 14,000 MILES (CAR LEFT AT DEALERSHIP FOR TIRES TO BE SENT TO HANKOOK)
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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