THE LEANING EDGES OF CAR HOOD HAS PAINT BUBBLES. THE LOCAL FORD REPRESENTATIVE STATED THIS WAS A CLASSIC FAULT OF FORD IN LATER MODELS WITH ALUMINUM HOODS. HE STATED THAT MOISTURE WILL PENETRATE THE PAINT AND CAUSE BUBBLES. HE STATED THAT FORD MOTOR WILL NOT CORRECT PROBLEM NOR WILL THEY REPAINT AT THEIR EXPENSE.
2017 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION BY AN INDEPENDENT MECHANIC, CORROSION WAS FOUND ALL AROUND THE VEHICLE. BROADWAY AUTO (1010 S MILITARY AVENUE, GREEN BAY, WI 54304, (855) 395-2127)SCHEDULED A DIAGNOSTIC APPOINTMENT AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 3,092. THE CONSUMER STATED THE VEHICLE WAS DAMAGED WHEN A CAR WASH CHAIN BROKE. THE CAR WASH'S DOOR DROPPED ON THE VEHICLE AND THE CHAIN WRAPPED AROUND THE VEHICLE CAUSING SEVERE DAMAGE. WHILE AWAITING THE REPAIR, THE VEHICLE BEGAN TO RUST DUE TO WATER DAMAGE FROM THE CAR WASH. *JS *DT
TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT ALL FOUR TIRES WERE ROTATED AND IT WAS OBSERVED THAT THE TREAD ON THE DRIVER'S SIDE TIRE WAS MISSING CHUNKS OF RUBBER. THE CONTACT HAD AN UNKNOWN FORD DEALER CONTACT THE TIRE MANUFACTURER ON HIS BEHALF. THE MANUFACTURER INFORMED THE DEALER THAT THE VEHICLE HAD 40,000 MILES, WHICH EXCEEDED THE WARRANTY COVERAGE. THE TIRES WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T024000 (TIRES). THE TIRE MANUFACTURER HAD NOT RESPONDED BACK TO THE CONTACT DIRECTLY. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000.
WHILE DRIVING 60 MPH MY STEERING WHEEL SEIZED COMPLETELY, A BELL STARTED RINGING, AND AN INDICATOR LIGHT ON MY DASHBOARD STARTED FLASHING THAT STEERING FAILED. PLEASE PARK SAFELY. THERE WAS NO WARNING AND MY CAR HAD BEEN WORKING PERFECTLY BEFORE THIS HAPPENED. THIS CAUSED SERIOUS THREAT OF COLLISION AND GRAVE BODILY DAMAGE/DEATH.
SINCE A WEEK AGO I AM FEELING A STRONG SMELL IN THE VEHICLE ONCE I TURN IT ON AND WHEN I TURN ON THE AIR CONDITION IT INCREASES ALOT. I HAVE GOTTEN STRONG HEADACHES BECAUSE OF THIS ODOR AND MY PREOCUPATION IS THAT I AM WITH MY CHILDREN MOST OF THE TIME. I CALLED FOR A CHECK UP AND THEY GAVE ME AN APPOINTMENT. MY PREOCUPATION IS THAT IT WILL HAPPEN AGAIN.
SMELL STRONG ODOR OF EXHAUST EMISSION, START OF CAR AND WHILE DRIVING 1 HOUR COMMUTE DIZZINESS AND HEADACHES. I HAD IT TAKEN TO DEALER FOR RESEAL. STILL SAME ISSUE. FORD SHOULD TAKE THESE CARS BACK.
DRIVING AT HIGHWAY SPEEDS BATTERY LIGHT CAME ON. POWER STEERING STOPPED WORKING AS I PULLED OFF HIGHWAY. FOUND SERP BELT FRAGMENTS IN ENGINE BAY. WAS TOLD BELT WAS AGED AND FAILED. BELT IS ORIGINAL WITH 23,500 MILES AND 3 YEARS OLD. BELT AREA COVERED UNDERNEATH FROM ROAD DEBRIS. DRY OUT, NO COLLISION WITH ROAD DEBRIS
MY TIRES ARE SHREDDING AND FALLING APART. THE CAR HAS 21000 MILES ONLY. TIRES HAVE BEEN ROTATED TWO TIMES ALREADY. HAVE BEEN DRIVING FOR 30 YEARS AND I HAVE NEVER SEEN ANYTHING LIKE IT. WENT BACK TO THE DEALER AND THE MENAGER WAS NO HELP. WANTEDME TO PAY FOR NEW TIRES. ABSOULTELY RIDICULOUS AND HE WAS RUDE. I HAVE BEEN REVIEWING MANY CUSTOMER COMPLAINTS WITH THE SAME ISSUE.
TOOK MY 2017 FORD EXPLORER IN TO AUTO DEALER FOR SERVICE (UNDER 11,000 MILES) AND HAD OIL CHANGE AND WINDSHIELD WIPER CHANGED FOR A TRIP I WAS TAKING. I TURNED THE REAR WINDSHIELD WIPER ON DUE TO THE RAIN AND THE BLADE FLEW OFF , PERMANELTY SCRATCHING MY REAR WINDOW. DEALER STATED IT WAS NOT THIER FAULT SO MUST BE AN ISSUE WITH THE WIPER BLADE.
DRIVING DOWN THE ROAD I TURNED ON THE REAR WINDSHIELD WIPER. WHEN I LOOKED THE WINDOW WAS COMPLETELY SHATTERED.
ROOF RAIL COVERS HAVE REPEATEDLY BLOWN OFF THE VEHICLE WHILE DRIVING. THEY HAVE BEEN REPLACED BY FORD UNDER THE 3 YEAR/36K WARRANTY 3 TIMES ON MY VEHICLE, AND HAVE BLOWN OFF ON BOTH SIDES. THEY ARE ABOUT 5 FEET LONG PIECES OF PLASTIC, AND CERTAINLY PRESENT A HAZARD TO CARS ON THE HIGHWAY BEHIND ME WHEN THEY BLOW OFF. THE DESIGN APPEARS VERY POOR, AS THEY ARE SNAPPED INTO PLACE.
WHEN GEAR IS ENGAGED IN 'D' WITH ENGINE ON, VEHICLE MOVES WITHOUT FOOT ON THROTTLE. WHEN BRAKE IS APPLIED TO STOP IT, THERE COMES A LOUD VIBRATION FROM THE ENGINE WHICH BECOMES NERVOUS AND TRIES TO DRAG VEHICLE FORWARD UNLESS GEAR IS PUT IN 'N' OR 'P'. IT HAPPENS ANYTIME VEHICLE IS STATIONARY WITH ENGINE RUNNING INCLUDING STOP SIGNS AND TRAFFIC LIGHTS. NO CHECK LIGHT ON DASHBOARD. PHENOMENON OBSERVED IN EARLY FEBRUARY 2019.
2017 FORD EXPLORER SPORT. CONSUMER WRITES IN REGARDS TO CARBON MONOXIDE LEAK ISSUE. *LD *TR
EXHAUST STILL ENTERING CABIN FOLLOWING FORD CORRECTIVE MEASURES. THIS VEHICLE HAS BEEN SERVICED FOR THIS SEEMINGLY ONGOING ISSUE USING THE CORRECTIVE MEASURES SPECIFIED ON THE MOST RECENT TECHNICAL SERVICE BULLETIN (17NO3); HOWEVER, THE CARCINOGENS AND CARBON MONOXIDE PRODUCED BY THE EXHAUST ARE STILL ENTERING THE CABIN FOLLOWING ACCELERATION. AS WITH OTHER SERIOUS COMPLAINTS INVOLVING THIS VEHICLE, THE ODOR IS A DELAYED RESPONSE TO ACCELERATION, BUT VERY EVIDENT. AS NHTSA IS THE CONSUMER'S AVENUE FOR ASSISTANCE IN PROTECTING THEIR HEALTH AND SAFETY, THIS ONGOING OPEN INVESTIGATION SHOULD RESULT IN CREATING PROVISIONS THAT DEMAND THIS COMPANY TAKE ETHICAL MEASURES IN PREVENTING TOXIC SUBSTANCES FROM ENTERING THEIR VEHICLES. THE OPEN NHTSA INVESTIGATION HAS ALREADY CONCLUDED, "FORD HAS ISSUED MULTIPLE TSBS RELATED TO THE EXHAUST ODOR ISSUE, AND IN SOME CASES REVISED THOSE DOCUMENTS MULTIPLE TIMES...". IF THE MANUFACTURER IS CONTINUOUSLY GENERATING NEW TECHNICAL BULLETINS, BUT COMPLAINTS ARE STILL BEING RAISED WITH MODELS AS OLD AS 2011, THE END RESULT IS THAT THE MANUFACTURER IS NOT TAKING THESE INCIDENCES SERIOUSLY ENOUGH. FORD NEEDS TO BE FORCED INTO CORRECTING A DISASTROUS DESIGN IN THEIR EXHAUST SYSTEM AS THE TECHNICAL SERVICE BULLETINS ARE OBVIOUSLY NOT PRODUCING RESULTS NEEDED TO PROTECT CONSUMERS. PRACTICES SUCH AS REPROGRAMMING THE AIR HANDLING SYSTEM TO ALLOW FOR MORE "FRESH AIR" TO COME INTO THE CABIN WHEN ACCELERATING IS COUNTERINTUITIVE TO PREVENTING EXHAUST FROM E
I PURCHASED A 2017 FORD EXPLORER WITH HANKOOK VENTUS S1 NOBLE 2 105H TIRES IN SEPT 2017. I ONLY HAVE 14400 MILES ON THESE TIRES. THEY HAVE ALWAYS BEEN INFLATED CORRECTLY, AND MAINTAINED. TODAY, MY HUSBAND NOTICED THE TIRES ARE SHREDDING. BASICALLY THE RUBBER IS PEELING OFF THE TIRE IN CHUNKS. FORD SAYS THEY DON'T WARRANTY TIRES, AND HANKOOK HAS THEIR HEAD IN THE SAND. SOMEONE IS GOING TO GET HURT! WHAT A SAD DAY!
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 10 MPH, THE REAR WINDOW EXPLODED INWARD WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL OR WARRANTY ON THE REAR WINDOW. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT WINDOW INSTALLER (SAFE LIGHT) AT HIS EXPENSE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
THE TIRES ON MY FORD EXPLORER WE'RE COMPLETELY BALD WITH LESS THAN 14,000 MILES ON THEN. I DRIVE SLOW AND AM SAFE MINDED DRIVER. WHEN THE TIRES APPEARED TO BE CUT I TOOK THE EXPLORER BACK TO THE DEALER AND TWO OTHER TIRE DEALERS. ALL SAID THE TIRES WERE DEFECTIVE AND WOULD BECOME DANGEROUS TO DRIVE IN SHORT PERIOD OF TIME. I SEE OTHER COMPLAINTS ABOUT THE SAME TIRES ON THIS SAME VEHICLE ON HERE. FORD DID NOT WANT TO WARRANTY THE TIRES.
FORD EXPLORERS, SUCH AS MINE, ARE EQUIPPED FROM THE FACTORY WITH DEFECTIVE AND POTENTIALLY DANGEROUS HANKOOK VENTUS S1 NOBLE 2 TIRES, ACKNOWLEDGED BY THE TIRE MANUFACTURER HANKOOK. THIS TYPE OF TIRE PROVIDED BY FORD AND HANKOOK HAVE KNOWN ISSUES WITH THEIR CONSTRUCTION AND DURABILITY WHICH NOT ONLY IS A SIGNIFICANT CONCERN FOR THE HEALTH, SAFETY, AND WELFARE OF OWNERS SUCH AS MYSELF. MOREOVER, SIGNIFICANT FISCAL CONCERNS BASED UPON REPLACEMENT OF SUCH TIRES DUE TIRES DEVELOPING CRACKS, CRACKS, AND CHIPS IN TIRE SIDEWALL WHICH RESULTS IN RAPID LOSS OF TIRE PRESSURE THAT COULD CAUSE LOSS OF CONTROL OF THE VEHICLE AND INCREASE LIKELY OF AN ACCIDENT AND/OR SIGNIFICANT INJURY OR DEATH. I HAVE PERSONALLY SENT MY VEHICLE TO THE DEALER FOR TIRE REPLACEMENT DUE TO ISSUES WITH AFFECTED TIRE DAMAGE. HANKOOK MUST BE HELD ACCOUNTABLE FOR MANUFACTURING AND SELLING PRODUCTS WITH KNOWN DEFECTS. MY VEHICLE, WHICH I PURCHASED NEW FROM THE DEALER, CURRENTLY HAS 26,000 MILES ON IT AND I HAVE TO REPLACE HANKOOK'S DEFECTIVE TIRES DUE AS A RESULT OF THE TIRES HAVING CHIPS, CRACKS, AND UNUSUAL ACCELERATED TREAD WEAR WHICH WAS NOT THE RESULT OF IMPROPER ALIGNMENT.
THERE IS AN EXHAUST SMELL IN THE CABIN OF THE VEHICLE. IT HAS BEEN MAKING ME SICK, NAUSEA, HEADACHES, AND BURNING EYES. THE EXHAUST IS COMING IN THROUGH THE HEATING AND AIR SYSTEM AND IS MORE NOTICEABLE WHEN ACCELERATING AND WHEN THE AIR CONDITIONER IS ON. THE SMELL IS NOT AS NOTICEABLE WHEN THE HEAT IS ON. THE SMELL IS THE SAME WITH THE AIR CONDITIONER REGARDLESS OF WHETHER THE RECIRCULATE FEATURE IS ENABLED. TURNING OFF THE HEAT / AIR CONDITIONER SEEMS TO ELIMINATE THE PROBLEM. IT IS DEFINITELY COMING INTO THE CABIN FROM THE HEAT AND A/C. I JUST LEARNED THIS IS A COMMON ISSUE WITH THESE VEHICLES AND DISCOVERED ALL THE TALK ON THE INTERNET AND THAT FORD WAS OFFERING A "CUSTOMER SATISFACTION" INSPECTION THAT ENDED ON 12/31/18 WHICH IS NOT ACCEPTABLE SINCE MY VEHICLE HAS ONLY RECENTLY DEVELOPED THIS PROBLEM AND WE HAVE RECEIVED NO NOTIFICATION FROM FORD OF THIS POTENTIAL PROBLEM AND THE INSPECTION / REPAIR.
THE LINES TO THE REAR CABIN HEATING AND COOLING STARTED LEAKING R134, SO THE WHOLE CAR IS LOSING AIR CONDITIONING SINCE IT ALL TIES TOGETHER. THE CAR IS LESS THAN TWO YEARS OLD, AND IS HAVING PROBLEMS LIKE THIS, WHICH SHOULD BE QUITE EMBARRASSING TO AN EXPERIENCED AUTO MAKER LIKE FORD. THIS IS SUPPOSEDLY BECAUSE THE CAR WAS IN COLORADO WHERE ROADS ARE SALTED IN THE WINTER, BUT THE LINES SHOULD BE ALUMINUM, SO THEY SHOULDN'T CORRODE FROM SALT.
GOT THIS VEHICLE BRAND NEW. HAVE SMELLED STRONG EXHAUST SMELL INSIDE THE VEHICLE WHEN DRIVING SINCE I BOUGHT IT AND PROBLEM HAS CONTINUED TO WORSEN.
AFTER THE 2017 FORD EXPLORER SPORT WAS STARTED, THE INSTRUMENT PANEL WAS BLANK, THE CLIMATE WOULD NOT WORK, THE WIPERS, BLINKERS, WINDOWS, ETC. WOULD NOT OPERATE. I TRIED RESTARTING THE VEHICLE MULTIPLE TIMES TO SEE IF THE PROBLEM WOULD CORRECT ITSELF AND IT DID NOT. I CONTACTED THE FORD DEALERSHIP AND THEY ASKED ME TO DROP IT OFF. IT WAS POURING DOWN RAIN AND I COULD BARELY SEE TO DRIVE SINCE THE WIPERS WOULD NOT WORK. I COULD NOT BLINKER TO TURN. THANKFULLY, I ONLY HAD TO DRIVE ABOUT A MILE TO THE FORD DEALERSHIP. THE CAR HAS ONLY 21,000 MILES ON IT. UNFORTUNATELY THIS IS NOT THE FIRST ISSUE WITH THIS BRAND NEW EXPLORER. THE BATTERY WAS REPLACED AT 18,000 MILES BECAUSE IT HAD CORRODED. THE TIRES ARE ALL TEARING. I REALLY LIKE THE VEHICLE, JUST ASHAME THESE VEHICLES ARE NOT BUILT WITH QUALITY MATERIALS. I PAID 46,000 FOR WHAT I CONSIDER A LUXURY VEHICLE. FORTUNATELY THIS IS ALL UNDER WARRANTY.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT AND PASSENGER EXPERIENCED DIZZINESS, HEADACHES, AND FELT AS IF THEY WOULD LOSE CONSCIOUSNESS. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) WHERE IT WAS DIAGNOSED THAT THERE WAS A CARBON MONOXIDE LEAK. THE VENTILATION SYSTEM AND MUFFLER WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
CARBON MONOXIDE PRESENCE IN VEHICLE. REPEATEDLY TOOK IT TO THE SHOP STILL NO FIX, HAVE A NEW TRANSMISSION PUT IN PROBLEM PERSISTS CHANGE THE TIMING COVER PROBLEM STILL PERSISTS. EXPERIENCE THIS ISSUE AT FIRST STARTUP, WHILE DRIVING LOCAL STREET AND FREEWAYS, PROBLEM IS GETTING WORSE MY KIDS ARE GETTING SICK AND CONSTANT HEADACHE
MY 2017 EXPLORER LIMITED (11042 MILES DRIVEN SINCE NEW AS OF TODAY ) AND PURCHASED NEW DECEMBER 2017 FACTORY EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, ARE VIBRATING AT ALL SPEEDS AND WON`T HOLD AIR PRESSURE LONGER THAN TWO WEEKS. DURING INSPECTION, MINUTE HAIRLINE CRACKS WERE DETECTED ON ALL 4 TIRES. THIS VEHICLE HAS ONLY BEEN DRIVEN SHORT DISTANCES NOT EXCEEDING 50 MILES RADIUS. THE TIRES WERE ROTATED AT 5000 MILES. THE VEHICLE WAS TAKEN TO A REPUTABLE SHOP FOR INSPECTION AND THEY RECOMMEND REPLACING ALL FOUR TIRES ASAP. THIS TIRES SHOULD ALSO BE INCLUDED IN THE RECALL ASAP.
ENGINE OIL LEAKING BETWEEN OIL FILTER AND FILTER ADAPTER ASSY. THE VEHICLE WAS TAKEN TO OC WELCH FORD ON DEC. 28TH 2018 FOR REPAIR FOR FIRST TIME. THE FILTER THEN BEGAN TO SLOW LEAK OIL AND THE VEHICLE AGAIN WAS TAKEN TO OC WELCH FORD ON JAN.18TH 2019. THE PROBLEM APPEARS TO BE THE ADAPTER ASSY HAS EITHER A HAIRLINE CRACK OR WAS MACHINED OUT OF SPECS. OC WELCH FORD ORDERED THE ADAPTER ASSY. CURRENTLY PENDING NOTIFICATION FROM THE DEALER WHEN REPAIR IS COMPLETE.
OIL LEAK AROUND TURBO AT EXHAUST. COULD BE RELATED TO THE NHTSA VEHICLE SAFETY RECALL # 16V925000 AS THE VEHICLE HAS THE SAME 3.5L GTDI ENGINE AND SEEMS TO HAVE BEEN MANUFACTURED DURING THE TIME FRAME OF THE 2017 FORD EXPLORER POLICE INTERCEPTOR VEHICLES EFFECTED.
LOSS OF POWER ASSISTED STEERING WHEN THE CAR IS IN MOTION, AND DURING TURNING
CARBON MONOXIDE LEAK SINCE NEW . MY SON WILL HAVE HEADACHES AND BE NAUSEOUS WHEN WE TAKE LONGER CAR RIDES OR HARD ACCELERATION.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE VEHICLE WAS BEING DRIVEN, THERE WAS AN INTENSE ODOR OF FUMES INSIDE THE VEHICLE. THE CONTACT STATED THAT THE WINDOWS HAD TO BE ROLLED DOWN IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO PUENTE HILLS FORD (17340 GALES AVENUE, CITY OF INDUSTRY, CA 91748) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
HANKOOK VENTUS S1 NOBLE 2 TIRE CHIPPING/PEELING AT 5000 MILES. FRONT TWO TIRES WORSE THAN REAR. ROTATED TIRES AND REPLACED THE TWO THAT WERE ON THE FRONT THROUGH THE DEALER. NOW THE THE TIRES HAVE FRONT TIRES HAVE 10,000 MILES AND ARE CHIPPING/PEELING.
OEM HANKOOK TIRES ON 2017 FORD EXPLORER: WITH LESS THAN 15,000 MILES ON MY 2017 EXPLORER, IT BEGAN TO HYDROPLANE AT MUCH LOWER SPEEDS THAN WHEN NEW. THE TIRES ARE OEM, HANKOOK, VENTUS S1 NOBLE. I TOOK THE CAR TO FUGATE FORD, WHO SAID THEY RECENTLY PROCESSED TWO OTHER VEHICLES WITH BAD HANKOOK TIRES. ON CLOSER INSPECTION WITH DOUG AT FUGATE, YOU COULD SEE THE TIRE TREAD WAS RIPPING AWAY FROM ITSELF ALL THE WAY AROUND THE TIRE. FUGATE TOOK PICTURES AND PHONED HANKOOK. FUGATE CALLED ME TO SAY THAT BECAUSE THE TIRES HAD 6/32 TREAD REMAINING, THEY WOULD NOT PROCESS THE CLAIM. HANKOOK NEEDED THE TREAD WEAR TO BE 4/32 OR LESS. IN MY VIEW, THAT'S RIDICULOUS... THESE HANKOOK TIRES ARE DEFECTIVE AND UNSAFE, WHETHER AT 6/32 OR 4/32. TODAY, I HAD ALL FOUR DEFECTIVE TIRES REPLACED.
I WAS TRAVELING ON A HIGHWAY IN THE RIGHT LANE AT 55 MPH, WITH TRACTOR TRAILERS TO MY LEFT AND BEHIND ME. I CHANGED THE RADIO STATION AND A WARNING SUDDENLY APPEARED ON THE DASHBOARD STATING "TRANSMISSION NOT IN PARK". I FELT THE CAR BECOMING SLUGGISH AND I LOST POWER STEERING AND POWER BRAKES. I WAS ABLE TO PULL OFF THE ROAD, BUT HAD NO TURN SIGNAL TO WARN THE TRUCK BEHIND ME. HE NARROWLY MISSED ME AS I PULLED OFF. WHEN I CAME TO A STOP I REALIZED THE CAR WAS TURNED OFF, AS IF I HAD HIT THE IGNITION SWITCH. I PUT THE CAR IN PARK AND SWITCHED ON THE IGNITION. I COULD NOT BELIEVE I HAD INADVERTENTLY TURNED THE CAR OFF, BUT ASSUMED I MUST HAVE, WHILE CHANGING THE RADIO. YESTERDAY, JAN 32, 2018, MY VEHICLE LOST A SERPENTINE BELT AND I LOST POWER. THE TOW TRUCK DRIVER ASKED IF I SAW A WARNING THAT SAID "TRANSMISSION NOT IN PARK" BEFORE I LOST POWER. HE SAID HE HAD BEEN HEARING THAT FROM MANY FORD EXPLORER DRIVERS LATELY - THAT THEIR VEHICLE SUDDENLY STOPS RUNNING, ESPECIALLY WHEN THEY ARE USING THE RADIO. I WILL FOLLOW UP WITH MY LOCAL FORD DEALER, BUT I BELIEVE THIS IS A MAJOR SAFETY CONCERN, AS I AM NOW FINDING OTHERS REPORTING THE SAME ISSUE IN ONLINE FORD FORUMS.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING, A BURNING ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUTONATION FORD SCOTTSDALE AT (480) 630-2827 (LOCATED AT 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
EXHAUST FUMES LEAKING IN TO THE CAB OF THE SUV. CAUSES A ROTTEN EGG SMELL, AND HAS LEFT MY SON AND I NAUSEOUS MANY TIMES.
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE REAR WINDOW EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DELACY FORD (3061 TRANSIT RD, ELMA, NY 14059, (716) 668-1200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS 70,000. *TT*JB
CARBON MONOXIDE LEAK . MY DAUGHTER WILL HAVE HEADACHES AND BE NAUSEOUS WHEN WE TAKE LONGER CAR RIDES. I HAVE ALSO HAD THIS PROBLEM/REACTION
TL THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT NOTICED THAT THE TIRE TREAD WAS SEPARATED ON THREE TIRES. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC (1330 NC-66, KERNERSVILLE, NC 27284, 877-331-8058) WHERE IT WAS DIAGNOSED THAT THE TIRES HAD FRACTURED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER IS 5MNC1AH2416 FOR THE THREE TIRES. *TR
2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 105H TIRES, SIZE: 255/50R20. CHUNKS AND PIECES OF THE RUBBER ARE DETACHING, PEELING, AND FLAKING FROM THE TIRE TREAD SURFACE. THE TIRES HAVE 13,100 MILES ON THEM. THEY ARE OEM FROM FORD. THERE ARE LOTS OF COMPLAINTS ON THE INTERNET FORD COMPLAINT WEB SITES. DOT DATE IS (1416) THIS IS A MANUFACTURE DEFECT.
REAR WINDOW SHATTERED ON 2017 FORD EXPLORER. CAR WAS SITTING IN A CLOSED GARAGE, 10PM TEMP WAS 40 DEGREES. CAR HAD BEEN DRIVEN ONE HOUR PRIOR TO GET GAS AND NO ISSUES. I HAD JUST CLEANED THE REAR WINDOW WITH A WINDOW WASHER PRIOR.
WHILE GETTING IN THE PARKED CAR IN THE DRIVEWAY AFTER CLOSING DRIVER SIDE DOOR , REAR TAILGATE WINDOW EXPLODED . SOUNDING LIKE A GUNSHOT.
TOOK EXPLORER TO THE DEALERSHIP. FOR THE ROTTEN EGGS SMELL FOR THE SECOND TIME AS WELL AS ANOTHER ISSUE. THEY DID NOT ADDRESS THE EXHAUST SMELL AND WHEN QUESTION A SECOND TIME THEY STATED IT WAS DRIVEN AND THE COULD NOT SMELL IT. I WAS TOLD TO DRIVE THE EXPLORER UNTIL IT GOT WORSE AND THEN BRING IT BACK IN. THIS IS UNACCEPTABLE. FORD IS KNOWINGLY ALLOWING DEALERSHIPS TO PLACE DEFECTIVE EXPLORERS BACK ON THE STREET. PEOPLE ARE GETTING HURT WITH THIS EXHAUST PROBLEM. SOMETHING NEEDS TO BE DONE SINCE I NEED TO DRIVE IT UNTIL IT GETS WORSE, OR PASS-OUT AND WRECK THE EXPLORER
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE THE ENGINE WAS IDLING, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. LATER, WHILE DRIVING, THE CONTACT BEGAN TO FEEL ILL WITH SYMPTOMS THAT INCLUDED BECOMING DISORIENTED, DROWSINESS, NAUSEA, AND FINGER NUMBNESS. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PACKYWEBB FORD, 1815 OGDEN AVE, DOWNERS GROVE, IL), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN FEBRUARY OF 2018 PER AN UNKNOWN MANUFACTURER SERVICE CAMPAIGN RELATED TO CARBON MONOXIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
THE EXHAUST EMITS FUMES INSIDE THE VEHICLE. THERE IS SMOKE BLOWING OUT FROM THE EXHAUST.
I LEASE A2017 FORD EXPLORER SPORT WHICH CURRENTLY HAS 20,000 MILES. I WENT TO FLOOD FORD DEALERSHIP FOR AN OIL CHANGE AND WAS ADVISED MY HANKOOK TIRES WERE WEARING RAPIDLY AND WOULD NEED TO BE REPLACED SOON. THE SERVICE ADVISOR STATED THAT THERE HAVE BEEN A LOT OF PROBLEMS WITH THESE CERTAIN TIRES. I INQUIRED DUE TO THE VEHICLE BEING UNDER WARRANTY IF THEY WOULD BE REPLACED AT NO COST TO ME. THE DEALER ADVISED THAT THEY CONTACTED HANKOOK AND THEY WOULD ONLY GIVE ME 500 DOLLARS TOWARDS A NEW SET. I FEEL THIS IS UNACCEPTABLE FOR ME THE CONSUMER DUE TO THE FACT HANKOOK ACKNOWLEDGES THERE IS A DEFECT WITH THEIR PRODUCT AND MY VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
HANKOOK VENTUS S1 NOBLE2 (EXCLUDED FROM RECALL) ARE WEARING EXTRAORDINARY FAST AND THE RUBBER IS STARTING TO PULL APART, FLAKE AWAY. CHUCKS OF RUBBER ARE COMING OFF OF THE TIRE AND LEAVING HOLES THAT APPEAR TO BE ABOUT 1/4 INCH DEEP . THIS WILL BE OUR SECOND SET OF TIRES WITH THE SAME ISSUE AND THE VEHICLE HAS ONLY 40,000 MILES.
MANUFACTURER: FORD MOTOR COMPANY , HANKOOK TIRE AMERICA CORP. VEHICLE IDENTIFICATION NO. (VIN): [XXX] SUMMARY: PURCHASED 2017 FORD EXPLORER OCTOBER 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 28,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; HAVE BEEN EXPERIENCING LOW AIR PRESSURE READINGS, EXTREME TREADWEAR AND 1EA TIRE FAILURE (SEPARATION (WHILE IN MOTION)). ...THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE KEYLESS ENTRY PAD ON THE EXTERIOR OF THE DRIVER'S DOOR FRACTURED AND FELL OFF INTO TRAFFIC. SIMULTANEOUSLY, THE 'LIFTGATE AJAR' MESSAGE ILLUMINATED. THE CONTACT STOPPED AT A NEARBY FUEL STATION AND ATTEMPTED TO CORRECT THE FAILURE BY APPLYING MASKING TAPE TO RE-ATTACH THE KEYLESS ENTRY PAD TO THE DOOR. THE CONTACT STATED THAT SEVERAL WIRES WERE EXPOSED IN THE PROCESS. SUPREME FORD OF SLIDELL (400 EAST HOWZE BEACH ROAD, SLIDELL, LOUISIANA 70461, (877) 836-8413) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE WARRANTY COVERAGE EXPIRED AT 36,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
2017 FORD EXPLORER SPORT AWD HAD THE COURTESY SERVICE FOR THE EXHAUST BULLETIN DONE. I DON'T KNOW WHAT THEY FIXED BECAUSE THE CAR STILL SMELLS OF EXHAUST WHEN I ACCELERATE HARD. TRYING TO MERGE ONTO THE HIGHWAY ON RAMPS COMES TO MIND. OR IF ACCELERATE HARD FROM A STOP LIGHT IN THE CITY. PRETTY MUCH HAVE TO LOWER THE WINDOWS. DEALERS ARE USELESS THEY JUST CLAIM THE VEHICLES ARE SAFE. HAVE HAD THIS ISSUE SINCE PURCHASED NEW.
2017 FORD EXPLORER SPORT. BASICALLY THE ORIGINAL HANKOOK VENTUS TIRES THAT CAME ON THE CAR HAVE WORN INCREDIBLY FAST. 15000 CURRENTLY AND THEY ARE ALMOST BALD ON THE EDGES. DEALER CLAIMED THAT ALIGNMENT WAS FINE. TIRES ALWAYS INFLATED AND ROTATED. I THINK THIS IS A SAFETY ISSUE. THESE TIRE ARE NOT ADEQUATE FOR THIS SIZE VEHICLE. FORD HOPES THAT CONSUMERS ARE STUPID AND JUST BUY NEW TIRES. THESE TIRES WILL GET PEOPLE KILLED. FORD SHOULD NOT USE THESE TIRES. ACTUALLY COME TO THINK OF IT MY 2018 VW GTI HAS THE SAME TIRES AND I HAD A SIDEWALL FAIL WITHIN 300 MILES OF PURCHASING. HANKOOK IS GARBAGE!!!!!!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ford Explorer → · Every Explorer year → · How the figures are calculated →