2016 Ford Explorer complaints

CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR

CAR HAS STALLED TWICE IN TRAFFIC..ONE INSTANCE TRAVELING 65 MPH ON INTERSTATE... OTHER TIME WHILE MAKING A LEFT TURN IN TRAFFIC...BOTH TIMES COLLISIONS WERE BARELY AVOIDED. I HAVE RECEIVED RECALL 16B32 ON VEHICLE. AM CONCERNED WHETHER IT IS AN IMPROVED VERSION, OR JUST THE SAME THROTTLE BODY. THIS CONDITION CREATES SOME VERY DANGEROUS SITUATIONS.

PARTS OF THE HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRE TREADS ARE JUST RIPPING OFF FOR NO APPARENT REASON ON ALL MY TIRES AND THIS IS AN AWD VEHICLE. IT HAS 17,000 MILES. THIS VEHICLE IS JUST USED BY WIFE TO DROP OFF MY SON AT SCHOOL. THEY ARE BREAKING OFF WITHOUT BEING MISTREATED. JUST NOTICED TODAY 12-13-2016

WHEN DRIVING AT HIGHWAY SPEEDS THE A-PILLAR WINDSHIELD MOULDING/APPLIQUE FLIES OFF. NOT ONLY IS IT UNACCEPTABLE FOR BODY/TRIM PANELS TO FLY OFF A VEHICLE DURING NORMAL DRIVING, BUT THIS POSES A SAFETY RISK, AS IT CREATES FLYING DEBRIS FOR VEHICLES TRAVELING BEHIND THE AFFECTED VEHICLE. *TR

WHILE DRIVING IN TRAFFIC THERE WAS A LOUD NOISE AND THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON. WAS ABLE TO ROLL OUT OF TRAFFIC TRANSMISSION WENT OUT. *TR

WHILE DRIVING IN TRAFFIC THERE WAS A LOUD NOISE AND THE CAR LOST POWER HAD TRY AND GET OUT OF TRAFFIC WITH NO POWER. THE THROTTLE BODY FAILED. *TR

THE FUEL LINE ATTRACTED A CRITTER MOST LIKELY A SQUIRREL WHICH CHEWED THROUGH THE RUBBER HOSE AND CAUSE A SEVERE FUEL LEAK THAT COVERED THE ENTIRE ENGINE COMPARTMENT. WE HAD TO IMMEDIATELY PULL OVER AND SHUT OFF THE VEHICLE TO PREVENT A FIRE. ACCORDING TO THE FORD TECHNICIAN, THE HOSES NOW CONTAIN SOY AND THEY HAVE SEEN SEVERAL CASES IN WHICH CRITTERS HAVE CHEWED THROUGH VARIOUS HOSES IN THE ENGINE COMPARTMENTS OF VEHICLES.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THERE WERE STRONG EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 28,000.

EXCELLERATION ON AN INCLINE, HILL OR PASSING OTHER VEHICLES, CAB FILLS WITH NAUSEOUS FUMES. SMELLS LIKE A BAD CAT CONVERTER. THE FUMES CAN BE OVERPOWERING. TOOK THE VEHICLE BACK TO LAKE HAVASU CITY BRADLEY FORD DEALERSHIP. CAR WAS RETURNED TO US WITH ASSURANCE THE PROBLEM HAD BEEN RESOLVED, IT HASN'T, THE PROBLEM CONTINUES. WE TRANSPORT OUR 3 GRANDCHILDREN 60 MILES IN THIS VEHICLE ON A HIGHWAY THAT HAS STEEP INCLINES AND NOW FEAR ENDANGERING THEIR HEALTH AS WELL AS OUR OWN, WE ARE SENIORS. WAS INFORMED THAT THE ENGINEERS AT FORD ARE WORKING ON THE PROBLEM, BUT THE TSB HAD BEEN PERFORMED THAT CUTS THE AC RECYCLE FEATURE OFF UPON ENGINE LOAD, BUT WE ARE STILL GETTING THAT SMELL. I CAN'T EXPRESS MORE CONCERN ABOUT HOW UNSAFE THIS CO PROBLEM IS. I CAN'T RISK THE HEALTH OF MY GRANDCHILDREN OR OURSELVES. FORD EITHER NEEDS TO REFUND MY MONEY OR OFFER A PERMANENT FIX TO THE PROBLEM. THESE ARE ROLLING GAS CHAMBERS. MAY TRY TO UNDO THE DEAL ON THIS CAR. THEY HAVE HAD TO DO THIS ON ANOTHER CUSTOMERS VEHICLE BECAUSE OF THIS PROBLEM

EXHAUST IS SEEPING INTO THE CABIN WITH THE AC RECIRC BUTTON ENGAGED. THIS IS THE SAME PROBLEM THAT IS OCCURRING TO THE 2015 AND PRIOR MODEL YEARS.

ELECTRONIC THROTTLE BODY REPLACEMENT REQUIRED. I WAS GOING 75MPG ON A HIGHWAY IN OHIO TRAVELING TO ILLINOIS. 2 OF 3 LANES CLOSED. CAR LOST POWER GOING FROM 70-40 IN SECONDS. LUCKILY I WAS ON A DOWNHILL AND WAS ABLE DRIFT TO THE RIGHT FAR ENOUGH NOT TO GET HIT. DANGEROUS. I HAD GONE TO FORD WHEN I READ ABOUT THE OTHER PEOPLE WITH THIS ISSUE BACK IN AUGUST. THEY WOULD NOT REPAIR MY THROTTLE BODY UNLESS I PAID. "YOU HAVE TO WAIT UNTIL IT BREAKS"

I HAVE OWNED A 2016 FORD EXPLORER XLT FOR APPROXIMATELY 10 MONTHS... DURING THIS TIME EVERY TIME I EXCELERATE THERE IS A VERY STRONG BURNING SMELL. OF COARSE BRINGING IT TO THE DEALER DID NOTHING. THEY TOLD ME MAY BE A STICKER ON ENGINE BURNING.... AFTER 10 MONTHS THE SMELL IS STILL AS STRONG AS THE FIRST WEEK.. I WAS EVEN ASKED BY A POLICE OFFICER WHO HAD PULLED ME OVER FOR A LISENCE PLATE COVER, THAT MY CAR SMELLED OF MARIJUANA! THIS ALL WHILE HAVING CHILDREN AND GRAND PARENTS IN THE CAR!

WHEN DRIVING AT 65MPH ON INTERSTATE 287 THE CAR DID A SLIGHT JOLT AND THEN LOST ALL POWER. THE ENGINE REMAINED RUNNING, POWER STEERING AND BRAKES STILL WORKED, BUT THERE WAS NO ACCELERATION. WRENCH LIGHT AND CHECK ENGINE LIGHTS CAME ON. LUCKILY I WAS NEAR AN EXIT SO I COASTED TO A HALT OFF THE INTERSTATE. I RESTARTED THE CAR, IT DROVE AT NO MORE THAN 5MPH TO A SAFER SPOT. AFTER SOMETIME WAITING FOR A TOW TRUCK I RESTARTED THE CAR, IT WORKED THIS TIME BUT WITH A CHECK ENGINE LIGHT. I DROVE SLOWLY AND ON COUNTY ROADS, BACK HOME. NOW IN DEALER TO BE FIXED. I HAVE READ MULTIPLE EXAMPLES OF THIS PROBLEM ON THIS WEBSITE AND GENERALLY. THERE IS A CLEARLY A MAJOR SAFETY ISSUE WITH THESE ENGINES AND IT NEEDS ADDRESSING AT A WIDER LEVEL THAN SIMPLY EACH CONSUMER. *TR

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS ON EXTENDED TRIPS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE FUMES MADE THE CONTACT FEEL NAUSEOUS TO THE POINT OF PASSING OUT. WHEN DEPRESSING ON THE ACCELERATOR PEDAL, THE ABNORMAL FUME ODOR INTENSIFIED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,034.

ON OCT. 18 WHILE OPERATING AT HIGHWAY SPEED OF 40 MPH ON HWY. 301 SOUTH IN WILSON NC AND ATTEMPTING TO SLOW DOWN TO STOP FOR THE TRAFFIC STOPPED AT THE TRAFFIC LIGHT AHEAD THE BRAKE PEDAL AND STEERING BOTH DID NOT FUNCTION, I WAS UNABLE TO STOP OR STEER THE VEHICLE CAUSING A REAR-END COLLISION TO HIT THE VEHICLE IN FRONT OF MINE. MY VEHICLE WAS TOWED TO KENLY FORD LATER THAT DAY FROM THE ACCIDENT SITE WHERE IT WAS PURCHASED, THEY RAN CHECKS AND FOUND NO CODES. ALL I KNOW IS THE BRAKES AND STEERING DID NOT WORK.

WHILE DRIVING WITH CHILDREN PRESENT THE CAR SUDDENLY LOST POWER AND MY WIFE COULD NOT ACCELERATE. SHE HAD TO DRIFT OVER TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT AND CHECK ENGINE LIGHT CAME ON THE DASH. AFTER STOPPING THE CAR AND RESTARTING SHE WAS ABLE TO GET HOME BUT THE CAR HAS ALMOST NO ACCELERATION AND KEPT SHUDDERING. FORTUNATELY THE ROADS WERE QUITE AND THERE WAS NO DAMAGE OR INJURY. IF SHE WAS ON A BUSY ROAD OR HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. CAR HAS AROUND 7000 MILES ON THE CLOCK. *TR

I SMELL EXHAUST WHEN PASSING SOMEONE ON OPEN ROAD, OR ENTERING A FREEWAY. I HAVE CALLED FORD MULTIPLE TIMES, AND HAVE AN OPEN CASE. THEY DO NOT RETURN MY CALLS, I HAVE TAKEN MY CAR TO THE DEALER TWICE WHERE THEY TELL ME ITS FIXED IT LASTS ABOUT A WEEK AND THE SMELL RETURNS. I RECENTLY HAD IT IN THE SHOP A SECOND TIME AND I SMELL THE EXHAUST AGAIN. I AM NOW CALLING THEM A THIRD TIME DUE TO THIS SMELL, BUT I AM GETTING NO WHERE. THIS CAN NOT BE SAFE FOR ME TO KEEP SMELLING THIS EXHAUST. THIS VEHICLE WAS PURCHASED BRAND NEW, IT WAS NOT A USED VEHICLE.

2016 FORD EXPLORER WITH APPROXIMATELY 9100 MILES, I WAS PULLING OUT ONTO A HIGHWAY WHEN THE VEHICLE SUDDENLY STOPPED IN 50MPH TRAFFIC. THE WRENCH LIGHT, ENGINE LIGHT, AIRBAG LIGHT CAME ON AND I HAD TO COAST TO THE SHOULDER. TOWED TO THE DEALER WHERE IT NOW SITS. SAW ALL OF THE COMPLAINTS ON CARCOMPLAINTS.COM AND HERE AND REALIZED I HAVE TO GET RID OF THIS VEHICLE, NO CONFIDENCE IN IT NOW.

1ST INCIDENT JUNE 2016: DURING A BUSY SCHOOL COMMUTE. ON A VERY BUSY ROAD, THE VEHICLE LOST POWER. WOULD NOT ACCELERATE PAST APPROX. 15 MPH. TOWED TO DEALER AND THROTTLE BODY WAS REPLACED. 2ND INCIDENT OCT. 18,2016: SAME EXACT PROBLEM AS ABOVE, ALSO ON A BUSY STREET. POTENTIAL FOR INJURY OR LOSS OF LIFE WAS GREAT IN BOTH OF THESE CIRCUMSTANCES. TOWED TO DEALER. WAS TOLD THAT ONLY THE COMPUTER NEEDED TO BE RESET AND THE CAR IS FINE??!! I HAVE NO CONFIDENCE IN DRIVING THIS VEHICLE AT ALL! AFRAID FOR MY FAMILY'S SAFETY!! *TR

PURCHASED THE 2016 FORD EXPLORER AND NOTICED STRONG EXHAUST FUMES IN THE CABIN. CONCERNED ABOUT OUR HEALTH, WENT TO THE DEALERSHIP AND WAS TOLD THAT FORD WOULD NOT DO ANYTHING UNTIL THE VEHICLE HAD 3,000 MILES ON IT. RESEARCHED 'EXHAUST FUMES IN FORD EXPLORERS' AND DISCOVERED THAT 'FORD NAMED IN CLASS ACTION LAWSUIT OVER LEAK OF CARBON MONOXIDE IN PASSENGER COMPARTMENTS OF EXPLORER VEHICLES', ANGELA SANCHEZ-KNUTSON VS. FORD MOTOR COMPANY. THE LAWSUIT INCLUDES 2011-15 FORD EXPLORERS. THEN WENT TO THE MANAGEMENT WITH THIS INFORMATION, WAS TOLD THAT ONLY 'SOME' EXPLORERS WERE AFFECTED SO WE ASKED THEM TO REPLACE THE EXPLORER WITH ONE THAT 'DID NOT' HAVE THE EXHAUST FUMES PROBLEM. WAS TOLD IT WAS NOT POSSIBLE BECAUSE THE VEHICLE HAD BEEN TITLED. DEMANDED THAT THE VEHICLE BE REPAIRED BUT AFTER 6 ATTEMPTS OF WHICH 2 WERE WITH THE FIELD SERVICE ENGINEER, WE WERE TOLD THAT THERE IS "NO FIX". GOOD LUCK TO US. AFTER 6TH ATTEMPT, THE FUMES ARE WORSE THAN EVER.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, THERE WAS A STRONG ODOR FROM THE AIR CONDITIONING UNIT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

VEHICLE WAS IN CRUISE CONTROL AT ABOUT 60 MPH AND SUDDENLY DECELERATED TO 5-10 MPH AND WOULD NOT ACCELERATE. ENGINE, WRENCH AND AIR BAG LIGHT CAME ON. SHUT ENGINE OFF AND LET SIT AND RESTARTED. VEHICLE DROVE NORMAL BUT STILL HAD ENGINE LIGHT ON. TOOK TO DEALERSHIP AND WAITING ON DIAGNOSTIC. COULD OF BEEN A DANGEROUS SITUATION IF IN HEAVY TRAFFIC.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL RELATED TO THE FAILURE, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL RELATED TO THE FAILURE, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

WHEN ACCELERATING OVER 3500 RPM SMOKE GASES COME INSIDE THE CABIN IT STARTED WHEN I ACQUIRED THE VEHICLE AND HASN'T STOPPED EVER SINCE

WAS TRAVELING ON I-96 AT 60-65 MPH FAIRLY HEAVY TRAFFIC IN THE LEFT CENTER LANE. THE WRENCH LIGHT AND CHECK IN LIGHT CAME ON AND LOSS OF ACCELERATION. LUCKILY WAS ABLE TO MOVE TO THE LEFT SHOULDER WITHOUT INCIDENT. THE ENGINE WAS RUNNING VERY ROUGH AND I SHUT THE ENGINE OFF. THE WRENCH LIGHT MESSAGE GAVE A MESSAGE TO CHECK MANUAL. I STARTED TO CALL FOR ROADSIDE SERVICE AND WAS ON HOLD FOR A SHORT AMOUNT OF TIME. I HUNG UP AND TRIED TO START THE CAR AS I WAS APPROXIMATELY A MILE FROM THE NEXT EXIT. I WAS ABLE TO START THE CAR. THE WRENCH LIGHT WAS OFF BUT THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO GET THE CAR TO ACCELERATE NORMALLY AND DECIDED TO TRY AND GET TO THE NEXT EXIT. I WAS ABLE TO CROSS TO THE RIGHT LANES BUT THE SAME THING HAPPENED AND WAS NOT ABLE TO MAKE IT TO THE EXIT BUT AT LEAST I WAS ON THE RIGHT SHOULDER. MY OPINION IS THAT THIS ISSUE COULD BE A BIG HAZARD. I WAS FORTUNATE TO HAVE TRAFFIC THAT WAS LIGHT ENOUGH TO ALLOW ME TO MANEUVER BUT IF THIS WERE TO HAPPEN WHILE MAKING A LEFT HAND TURN ACROSS TRAFFIC, HEAVY TRAFFIC OR CLOSE FOLLOWING TRAFFIC THIS COULD HAVE BEEN A BAD ACCIDENT.

TRAVELING NORTH ON THE LOOP 101 IN ARIZONA GOING APPROX. 72 MPH WHEN THE ENGINE SUDDENLY STOPPED ACCELERATING AND DECELERATED TO APPROX. 20 MPH. ALMOST CAUSED AN ACCIDENT AS I HAD TO GET OUT OF THE FAST LANES OF TRAFFIC AND INTO THE EMERGENCY LANE. A PICTURE OF A WRENCH APPEARED ON THE DASH AND TOLD ME TO READ THE MANUAL. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. VERY DISAPPOINTED IN FORD'S ROADSIDE ASSISTANCE AS I WAITED AN HOUR AND A HALF FOR A TOW TRUCK.

2016 FORD EXPLORER WITH APPROXIMATELY 8400 MILES. WAS TRAVELING SOUTHBOUND ON US HWY 1 AT APPROXIMATELY 50MPH WHEN VEHICLE SUDDENLY STOPS ACCELERATING AND WRENCH LIGHT COMES ON. CAR WILL ONLY COAST AT LESS THAN 5MPH. WAS ABLE TO PULL INTO A PARKING LOT WITHOUT BEING INVOLVED IN AN ACCIDENT. VEHICLE WAS ON AND SHAKING BUT WOULD NOT ALLOW ME TO ACCELERATE. VEHICLE HAD TO BE TOWED TO FORD DEALERSHIP. FORD MECHANIC STATED IT WAS THE ELECTRONIC THROTTLE BOTTLE AND THEY HAVE ALREADY HAD A FEW OF THEM COME IN TO BE REPLACED. ETB HAS BEEN REPLACED BUT VEHICLE STILL LAGS WHEN ACCELERATING. WENT ON CARSCOMPLAINTS.COM AND 38 COMPLAINTS HAVE ALREADY BEEN FILED FOR THE SAME ISSUE.

DRIVING DOWN THE ROAD AT 45 MPH WHEN THE ENGINE RPM'S DROPPED BELOW 1,000 AND I LOST ALL THROTTLE CONTROLS. I HAD TO SHIFT INTO N AND COAST INTO THE MEDIAN. ONCE STOPPED, I TURNED THE VEHICLE OFF AND ON AGAIN BUT STILL HAD NO THROTTLE CONTROLS. VEHICLE HAS 6,700 MILES AND THE DEALER SAYS THE PROBLEM WAS A SOFTWARE GLITCH THAT THEY KNEW ABOUT AND WERE GOING TO FIX AT MY 7,000 MILE SERVICE. I WAS LUCKY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENED. IF FORD KNOWS ABOUT THIS GLITCH IT SHOULD BE FIXED RIGHT AWAY!

ELECTRONIC THROTTLE RECALL (16B32)---WAS DRIVING ON THE 5 NORTH FREEWAY, AND HAD JUST MERGED ONTO THE 55 NORTH WHEN THE CAR LOST POWER. (I PUSHED THE GAS, BUT THE CAR COULD NO LONGER ACCELERATE)--ALL POWER WAS GONE. I WAS, THANKFULLY, ABLE TO MOVE OVER TO THE RIGHT SIDE OF THE FREEWAY. I CALLED AAA, AND WAS EVENTUALLY TOWED OUT OF THERE (TO FORD DEALERSHIP WHERE I ORIGINALLY PURCHASED THE 2016 FORD EXPLORER.) FORD DEALERSHIP TOLD ME THERE WAS "NEW" RECALL REGARDING MY VEHICLE (ELECTRONIC THROTTLE BODY REPAIR)---LEFT CAR ON SATURDAY. (SAID I COULD NOT GET A RENTAL SINCE IT WAS 2:58PM.) WENT TO GET A RENTAL CAR AT DEALERSHIP TODAY (MONDAY AFTER 2:30PM), BUT WAS TOLD THE CAR WAS READY TO GO HOME. I WAS INVOICED AT 3:14PM TODAY. PLEASE LOOK AT PAGE 1 --IT SAYS THAT WORK: "BEGAN:10-1-16 DONE:10-1-16", CAUSE: RECALL CORRECTION: REPROGRAM PCM"-----)*********TECHNICIAN TIME SPENT: 15:23 TO 15:43****** DID NOT REPLACE THE PART ( ELECTRONIC THROTTLE BODY REPAIR********THIS IS VERY DANGEROUS----PEOPLE CAN GET KILLED ON THE FREEWAY BY GETTING HIT BY OTHER CARS (IF THEIR CAR WERE TO SUDDENLY LOSE POWER IN THE PASSING LANE---------OR ON ANY LANE ON THE HIGHWAY FOR THAT MATTER). DEALERSHIP KNOWS ABOUT THE RECALL AND THEY STILL DID NOT REPLACE THE ELECTRONIC THROTTLE.

( I AM EXPERIENCING WITH MY 2016 FORD) I BEGAN HAVING TROUBLE WITH EXHAUST LEAK IN AIR CONDITION HOWEVER DEALER WAS NOT ABLE TO REPAIR DUE TO FORD HAS NOT ISSUED ANY MANUALS HOW TO FIX THIS PARTICULAR PROBLEM AND DEALER ADVISED THERE IS NOTHING THEY CAN DO. THIS PROBLEM CREATES A SERIOUS SAFETY HAZARD.

2016 FORD EXPLORER [XXX] LOST POWER AND WOULD NOT MOVE IN MIDDLE OF BUSY HIGHWAY. VEHICLE WAS NOTED TO HAVE A SPUTTERING SOUND AND APPEARED TO BE FIRING ON ONLY A FEW CYLINDERS. TURNED VEHICLE ENGINE OFF AND RESTARTED NO HELP VEHICLE WOULD NOT MOVE WITH ACCELERATOR PEDAL IN FULL OPEN (FLOORED) POSITION. AFTER OPENING HOOD AND DISCONNECTING NEG TERMINAL OF BATTERY VEHICLE OPERATED FINE FOR APPROX 10 MILES AND THEN SAME OCCURENCE. AGAIN FAULT CLEARED AND RAN FINE TO NEAREST FORD DEALER. INITIAL DIAGNOSIS BY DEALER WAS CODES P2111 AND P2112. DEALER STATED FOUND RECALL 16B32 FOLLOWED INSTRUCTIONS AND REPROGRAMMED PCM AND CLEAR CODES. CUSTOMER DEPARTED DEALERSHIP SERVICE BAY AND REPEAT ABOVE MENTIONED MALFUNCTION BEFORE OFF THE DEALER LOT. RETURNED TO SERVICE BAY AND DEALER STATED THAT THROTTLE BODY WAS CHANGED. VEHICLE APPEARS TO BE OPERATING NORMAL AT THIS TIME. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED. MY WIFE WAS DRIVING THE VEHICLE WHEN THIS FIRST OCCURRED IN BUSY MOUNTAIN HIGHWAY HERE IN SOUTHERN WV AND WAS NEARLY HIT BY NUMEROUS VEHICLES BEFORE VEHICLE COULD BE DRIFTED BACKWARDS DOWN THE MOUNTAIN WHERE IN ORDER TO GET VEHICLE OFF OF HIGHWAY. SERVICE ADVISER INDICATED THAT HE HAD SEEN SEVERAL SIMILAR PROBLEMS WITH THE 3.5 LITER ENGINE IN FORD EXPLORERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING ON 675 IN DAYTON OHIO AT 65-70 MILES AN HOUR WHEN MY FORD EXPLORER XLT LOST ALL ACCELERATION AND I WAS FORCED TO COAST TO A STOP ON THE LEFT SHOULDER OF THE HIGHWAY. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT, AND DRIVE IT HOME WITHOUT INCIDENT. I HAD IT TOWED TO A FORD DEALER AND HOPEFULLY WILL HAVE AN ANSWER TOMORROW. THIS VEHICLE IS A 2016 XLT WITH JUST OVER 8,000 MILES. I NO LONGER TRUST THIS VEHICLE AND WILL BE RESEARCHING MORE RELIABLE VEHICLES.

DRIVING ON FREEWAY WITH SUDDEN LOSS OF POWER. INSTRUMENT PANEL READ "SEE MANUAL". PULLED VEHICLE OVER, RESTARTED WITH NO PROBLEM AND WENT ON OUR WAY. LUCKILY NO ONE WAS HURT, BUT POTENTIAL FOR INJURY/ACCIDENT IS VERY SIGNIFICANT.

THE VEHICLE KEEPS LOSING FUEL AND FUEL HAS TO BE REPLACED EVERY OTHER DAY. TOOK VEHICLE INTO FORD DEALERSHIP TO BE CHECKED OUT AND WAS TOLD VEHICLE IS SAFE TO DRIVE. GAS CAN BE SMELT AND VISIBLY GUSHES AFTER FUELING IN STATIONARY POSITION. WHEN VEHICLE IS IN DRIVE MOTION, GAS LEAKS SLOWLY. ALSO, WHILE DRIVING THE VEHICLE JERKS AND WILL SLOW DOWN ACCELERATION.

WHEN ACCELERATING BEYOND 3000 RPM, EXHAUST GASES ARE ALLOWED INTO VEHICLE CABIN. NO FIX FROM FORD AS OF YET.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT A TRANSMISSION GEAR HAD FRACTURED. THE CAUSE OF THE GEAR FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF

WHILE DRIVING THROUGH A MAJOR CITY ON THE EXPRESSWAY AT RUSH HOUR, THE VEHICLE SUDDENLY LOST POWER. THE DASH ILLUMINATED A WRENCH (POWERTRAIN FAULT) AND CHECK OWNERS MANUAL. WE DECELERATED IN TRAFFIC DOWN TO ABOUT 5 MPH. WE WERE EXTREMELY FORTUNATE THAT NO ONE WAS HURT AS WE TRIED TO MAKE OUR WAY TO THE RIGHT SHOULDER FROM THE LEFT LANE (THERE WAS INADEQUATE SHOULDER ON THE LEFT WHEN THE FAILURE OCCURRED). NO QUESTION IN OUR MIND THAT THIS IS LIFE THREATENING! WE FEEL FORTUNATE WE WERE NEAR AN EXIT, SO WE LIMPED ALONG AT 5 MPH TO A GAS STATION. THE VEHICLE WAS TOWED TO A DEALERSHIP AND NEXT DAY VERIFIED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. THE DEALER CHANGED THIS PART OUT AND WE FORTUNATELY HAVE NOT HAD A RECURRENCE. MILEAGE AT FAILURE WAS 9456. ONE WOULD NOT EXPECT A THROTTLE BODY TO FAIL, ESPECIALLY AT LOW MILEAGE. WE NOW READ THAT MANY 2016 EXPLORERS HAVE THIS DEFECT AND THAT OTHER DRIVERS HAVE EXPERIENCED THE SAME LIFE THREATENING EVENT THAT WE DID.

MY VEHICLE ENGINE STALLED WHILE I WAS DRIVING, A WRENCH AND AIRBAG ICON DISPLAYED WHICH SAID SEE MANUAL. THE FORD DEALERSHIP TOLD ME TO RESTART THE VEHICLE. WHILE WAITING TO GET IT IN FOR SERVICE, I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE SHUT DOWN AGAIN CAUSING ME TO COAST TO THE MEDIAN. I WAS NEARLY REAR ENDED AS A RESULT.

THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE

I HAVE A 2016 FORD EXPLORER ,WHEN I EXCEED 3000 RPM THERE WILL BE STRONG EXHAUST SMELL COMING THROUGH THE A/C VENTILATION SYSTEM,I WENT TO THE DEALERSHIP THREE TIMES THEY DIDN'T FIX IT,I HAVE FOUR KIDS AGES 5 MONTHS TO 12 YEARS.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!

2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE WRENCH SENSOR INDICATOR ILLUMINATED. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.

WHEN ACCELERATING UP A HILL OR PASSING A VEHICLE OR ENTERING A FREEWAY AND THEN LEVELING OFF TO A NORMAL SPEED YOU GET FUMES IN THE CABIN THROUGH THE VENTILATION SYSTEM. SOMETIMES THESE FUMES BURN YOUR EYES, NOSE AND AFFECT YOUR BREATHING. WE HAVE HAD OUR VEHICLE TO DEALERSHIP AND BEEN IN CONTACT WITH A FORD CUSTOMER SERVICE REP ABOUT SIX TIMES WITH NO FIX.

I WAS ON A TRIP AWAY FROM HOME, COMING DOWN A 2 LANE COUNTRY ROAD AND MY 2016 EXPLORER JUST BEGAN TO SLOW DOWN. I HIT THE GAS, BUT NO REPOSNE FROM THE VECHILE. I COULD ONLY THROW ON MY FLASHERS AND CRINGE AS THE CARS PILED UP BEHIND ME, HOPING NO ONE WOULD HIT ME. WE COASTED AT LEAST HALF A MILE BEFORE FINDING A PLACE TO SAFLEY EXIT THE ROAD. I CALLED ROADSIDE ASSISTANCE AND THEY WOUD NOT AUTHORIZE PAYMENT TO TOW MY VECHILE BACK HOME, AND I HAD TO WAIT 45 MINUTES FOR ASSISTANCE TO ARRIVE. I AM SO DISAPPOINTED AND SADDENED TO THINK WHAT MAY HAVE HAPPENED IF I HAD CHOOSE TO TAKE THE HIGHWAY INSTEAD. I COULD ONLY CLUTCH THE STEERING WHEEL AS I WATCHED MY SPEEDOMETER DROP FROM 58 TO 20 SOMETHING IN A MATTER OF MINUTES. I HAD CHILDREN SITTING IN THE 3RD ROW AND WAS CONCERNED THAT SOMEONE WOULD RUN INTO ME DUE TO MY SUDDEN DECLINE IN SPEED. I CANNOT BELIEVE THAT I WAS NOT NOTIFIED THAT THIS COULD HAPPEN. WHY ISN'T THIS A RECALL? I MADE IT SAFELY, BUT NO ONE SHOULD HAVE TO SUFER INJURY OR LOSS BEFORE FORD TAKES THIS SERIOUSLY.

I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LONGER BOTHERING, SADLY I AM EXPERIENCING THE SAME ISSUE WITH MY NEW EXPLORER. I DISCUSSED THIS WITH THE DEALER'S MANAGER AND HE HAD NOT A SOLUTION FOR MY ISSUE.

VEHICLE LOST POWER IN THE CITY GOING ABOUT 35MPH, HAD TO COAST TO SIDE OF THE ROAD, BAD THROTTLE BODY...... 6600 MILES ON THE CAR SERVICE LIGHT CAME ON ZERO THROTTLE RESPONSE.