RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.
2016 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENT
WHEN DRIVING ON A HIGHWAY AT APPROXIMATELY 70MPH, I COMPLETELY LOST CONTROL OF MY VEHICLE FOR NO KNOWN REASON. I VEERED ACROSS 3 LANES OF TRAFFIC AND BACK ACROSS 2 MORE. CARS WERE SWERVING AROUND ME AND MIRACULOUSLY I WAS NOT IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND OTHER CARS TRAVELING BEHIND ME AT THE TIME DID TOO. WE COULDN'T SEE ANY REASON WHY THE CAR WASN'T WORKING PROPERLY SO AFTER CATCHING MY BREATH, I TRIED TO GET BACK ON THE ROAD. I COULD FEEL MY CAR INTERMITTENTLY "SLIPPING". IT FELT AS THOUGH IT WAS LOSING TRACTION AND I WAS LOSING CONTROL AND NOT ABLE TO STEER. I ULTIMATELY PULLED OVER AND CALLED A TOWTRUCK AS I KNEW MY VEHICLE WAS UNSAFE TO DRIVE. THE TOW TRUCK DRIVER SAW THAT MY REAR TIRES WERE COMPLETELY BALD ONLY ON THE INSIDE. MY CAR HAD 27,000MILES ON IT AT THE TIME. I REPLACED THE BACK 2 TIRES THAT DAY. AND THE FRONT 2 THE FOLLOWING DAY. 2 WEEKS LATER, MY CAR WAS NOT DRIVING PROPERLY AND I BROUGHT IT INTO A LOCAL FORD DEALERSHIP FOR SERVICE. THEY PERFORMED A DIAGNOSTIC. THEY TOLD ME MY REAR SUSPENSION WAS A MESS, THE UPPERCONTROL ARM NEEDED TO BE REPLACED, THE BUSHINGS ON MY BACK RIGHT WHEEL WERE LOSE AND HAD A LOT OF PLAY AND THAT NONE OF THIS WAS COVERED UNDER MY B2B WARRANTY BECAUSE THE RIGHT REAR TOW LINK WAS BENT AND THE WEDDINGS WERE LOSE. ALSO, THE TIRES I PUT ON 2 WEEKS AGO WERE STRIPPED BALD ON THE INSIDES AGAIN AND NEEDED TOMBS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT. FORD RECALLED 75,000 EXPLORES MADE IN 2014-15 DUE TO FAU
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND ADVISED THE CONTACT NOT TO PRESS THE ACCELERATOR PEDAL TOO HARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
OUR EXPLORER HAS ROUGHLY 10K MILES ON IT AND WE PURCHASED IT JAN 2016. WHEN WE ACCELERATE RAPIDLY TO GET UP HILLS OR ON A FREEWAY, WE GET FLOODED WITH AN EXHAUST SMELL THROUGH THE AC VENTS. WE STARTED TO NOTICE THIS ON A FAMILY ROAD TRIP FEB 17, 2017 TO THE ZOO WITH OUR KIDS. THIS HAPPENED WITH OUR 2013 ALSO. THIS CAR IS WAY WORSE AND HAPPENS WITH RAPID ACCELERATION OF 3000-3500 RPM IN TOWN AS WELL. WHEN THIS HAPPENS, WE GET LIGHT HEADED AND MASSIVE INSTANT HEADACHES FROM THE SMELL. WE ARE NOTICING IT HAPPENING NOW IN CITY STREET DRIVING IF WE ARE TRYING TO GET UP A BIG HILL AS WELL AS WHEN WE ACCELERATE TO MERGE ONTO A HIGHWAY. THE SMELL IS GETTING WORSE EACH TIME IT HAPPENS. AS OF LAST WEEK, MY HUSBAND HAS NOTICED WHILE DRIVING NOT ONLY IS THE SMELL GETTING MORE INTENSE BUT IT ISN'T TAKING AS MUCH ACCELERATION FOR IT TO TRIGGER THE SMELL TO FLOOD THE CABIN. HE WAS DRIVING UP A HILL IN TOWN AND ONLY HAD THE RPM AT 2000 AND NOTICED THE SMELL. WE ARE HAVING ISSUES BEING ABLE TO DRIVE AROUND TOWN WITHOUT HAVING THE SMELL FLOOD OUR CABIN. WE HAD ISSUES WITH OUR 2013 DOING THE SAME THING BUT THE 2013 WAS ONLY ON THE HIGHWAY AND NOT AS INTENSE AS THIS CAR. WE ARE STARTING TO EXPERIENCE SYMPTOMS WHEN WE HAVE THIS SMELL COME OUT. WE HAVE TRIED TO TURN OFF AC BUT THAT MADE IT WORSE. WE HAVE THREE SMALL CHILDREN AND THIS IS OUR ONLY FAMILY CAR AND NOW WE ARE SCARED TO DRIVE IT!
WHILE DRIVING AT 30 MPH ON A CITY STREET A CARBON MONOXIDE DETECTOR THAT I HAVE PLACED IN THE THIRD ROW SOUNDED. I INSTALLED THE DETECTOR AFTER LEARNING THAT FORD WAS HAVING PROBLEMS WITH THE EXPLORER. I OPENED MY WINDOWS, PARKED, AND CHECKED THE DETECTOR WHICH WAS WORKING. I RETURNED HOME AND CALLED THE FORD DEALER AND SCHEDULED AN APPOINTMENT FOR NEXT TUESDAY MORNING.
CARBON MONOXIDE LEAKING INTO THE CAR CABIN: THE CAR WAS BEING DRIVEN AT 75MPH ON A HIGHWAY, CLIMATE IN THE CAR 71 DEGREES, AND RECIRCULATING AIR WAS ON. CAR WAS DRIVEN FOR ABOUT 2-3 MINUTES BEFORE CARBON MONOXIDE DETECTOR STARTED SENSING CARBON MONOXIDE. DIGITAL CARBON MONOXIDE DETECTOR ALARM SOUNDED WHEN IT HIT 35PPM, THEN THE LEVELS CLIMBED ALL THE WAY TO 49 PPM. NO SMELL WAS PRESENT AT THE TIME OF THE TEST. NO CARS SURROUNDING THE VEHICLE. AT THIS TIME, WHEN LEVELS HIT 49PPM THE WINDOWS WERE ROLLED DOWN FOR FRESH AIR TO GAIN SAFETY FOR THE DRIVER. WE WERE ABLE TO DOCUMENT VIDEO AND IMAGES OF THIS EVENT. FORD FIELD SERVICE ENGINEER STATES TO HIS KNOWLEDGE THE 2016 EXPLORER HAS BEEN REDESIGNED AND THE CONCERN HAD ONLY BEEN DOCUMENTED ON THE EARLIER MODELS.
CARBON MONOXIDE: I HAVE BEEN SMELLING AN EXHAUST LIKE SMELL IN MY CAR SINCE I PURCHASED IT BRAND NEW. FOR AWHILE, I ASSUMED IT WAS NEW CAR CHEMICALS BURNING OFF FROM THE ENGINE ETC. HOWEVER, OVER TIME I STILL WAS PRESENTED WITH THIS ODOR. MY HUSBAND AND I BOUGHT A CARBON MONOXIDE DETECTOR TO SEE IF ANY DANGEROUS FUMES WERE PRESENTING INSIDE THE CAR. UPON MY QUICK 6-7 MINUTE DRIVE TO CHURCH THE CARBON MONOXIDE LEVELS READ 6PPM. WHEN DRIVEN LATER BY MY HUSBAND FOR ABOUT 15 MINUTES AT A SLIGHTLY FASTER SPEED, IT CLIMBED TO 12PPM! WE HAD THE AIR CONDITIONER ON AND THE RECIRCULATING AIR ON. WHEN WE HELD THE CARBON MONOXIDE DETECTOR UP TO THE AIR CONDITIONER, THE NUMBERS CLIMBED FASTER. I HAVE A PHOTO OF THE 6PPM, BUT MY HUSBAND DIDN'T HAVE HIS PHONE AND COULDN'T TAKE A PICTURE OF THE 12PPM AT THE TIME. HE WILL TRY TO GET A ONE SOON. THIS CAR IS THE PRIMARY VEHICLE FOR MY THREE AND ONE YEAR OLD CHILDREN. WE WILL NO LONGER BE USING THIS VEHICLE RISKING THEIR SAFETY.
EXHAUST/ODOR IN CABIN. AFTER VEHICLE IS WARM, NOT NECESSARILY AT HIGH RATE OF EXCELLERATION OR SPEED. CONCENTRATION IS HIGH ENOUGH FOR HEADACHE, WATERY EYES AND URGENCY TO SEEK FRESH AIR. ODOR IS VERY NOTICEABLE FROM THE EXTERIOR AS WELL DURING EPISODE.
FUME. CARBON MONOXIDE LEAKING. I'VE BEEN VERY ILL SINCE DRIVING THIS VEHICLE. I'VE BEEN DIZZY, WITH BLURRED VISION AND NAUSEATED SINCE THE PURCHASED OF THIS VEHICLE.
2016 FORD EXPLORER PURCHASED JULY 2016. 9800 MILES. TOOK IT IN TO THE DEALER FOR AN OIL CHANGE AND TIRE ROTATION. THEY TOLD US THE TIRES WERE SHOT. HANKOOK VENTUS S1 NOBLE 2 H452 255/50R20 105H BSW. THEY ASKED US IF THE CAR HAD EVER GOTTEN STUCK OR IF WE EVER DRIVE ON GRAVEL ROADS. THE CAR HAS NEVER BEEN STUCK BUT WE DO HAVE A GRAVEL DRIVEWAY. THEY OFFERED TO SELL US A NEW SET OF TIRES AND SEND THE OLD TIRES BACK TO HANKOOK FOR ANALYSIS. CALLED FORD CORPORATE AND OPENED A CASE CAS11650061. SAME RESPONSE - BUY A NEW SET OF TIRES AND WE'LL SEND THEM BACK TO HANKOOK FOR ANALYSIS. I FINALLY REVIEWED THE SPECIFICATIONS FOR THESE TIRES: "THE HANKOOK VENTUS S1 NOBLE 2 TIRE IS AN ULTRA HIGH PERFORMANCE ALL-SEASON TIRE THAT IS DEVELOPED SPECIFICALLY FOR HIGH END SPORTS CARS AND MAXIMUM HANDLING." NOW I KNOW WHY I'VE BEEN FINDING PIECES OF RUBBER ON MY CONCRETE TURN-AROUND PAD. PARTS OF THE TREAD ARE PEELING OFF. SHAME ON ME FOR NOT DOING THE RESEARCH FIRST, AND SEEING THAT THESE TIRES ARE NOT SUITABLE FOR SERVICE ON A 4WD EXPLORER. SHAME ON FORD FOR SPECIFYING THIS TIRE FOR THIS VEHICLE. I'LL BE BUYING A NEW SET OF TIRES AT MY LOCAL TIRE SHOP. THESE TIRES WILL NOT BE HANKOOK VENTUS S1 NOBLE 2 H452 255/50R20 105H BSW TIRES. THESE TIRES WILL BE SUITABLE FOR SERVICE ON A FORD EXPLORER. I CAN'T AFFORD TO BE BUYING A NEW SET OF TIRES EVERY 10K MILES.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE TRAVELING 25 MPH, THE TAILGATE INADVERTENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED WHILE DRIVING, BUT WHILE THE VEHICLE WAS PARKED. THE CONTACT CLOSED THE TAILGATE, BUT IT WOULD RE-OPEN. WHILE THE TAILGATE WAS OPEN, IT CLOSED UNEXPECTEDLY AND INJURED THE CONTACT'S HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT HE WAS AWARE OF THE SENSOR FOR THE TAILGATE. ALSO, WHEN THE VEHICLE WAS STARTED, THE DRIVER'S SEAT MOVED FORWARD AND INJURED THE CONTACT'S RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT THE VEHICLE MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD SEVERAL ELECTRICAL ISSUES BECAUSE THE INSTRUMENT PANEL DISPLAY WOULD NOT OPERATE OR OPERATED INCORRECTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
WHEN ACCELERATING, MY CABIN FILLS UP WITH EXHAUST FUMES. IT DOESN'T DO IT AS BAD WHEN IT IS COLD OUTSIDE BUT WHEN IT IS HOT, IT IS REALLY BAD. IT HAS BEEN TO FORD SEVERAL TIMES AND THEY PERFORMED THE TECHNICAL BULLETINS ON THE CAR. IT DIDN'T HELP.
I ALREADY SUBMITTED ONE COMPLAINT TODAY ABOUT THE CABIN FILLING WITH EXHAUST FUMES WHILE ACCELERATING BUT THEN I WAS READING OTHER ISSUES PEOPLE WERE HAVING AND WANTED TO ENSURE YOU WERE AWARE OF MINE AS WELL. I HAD TO HAVE THE COOLING FANS REPLACED BECAUSE THEY WOULD COME TO A SCREECHING HALT WHEN YOU WOULD SHUT THE MOTOR OFF. I HAD TO HAVE THE INSIDE OF THE POWER LIFT GATE REPAINTED WHERE THE MOTOR AND SHOCK ARE LOCATED BECAUSE THE PAINT WAS CRACKING. THE CENTER CAPS ON THE WHEELS ARE FALLING IN SO THOSE ARE GOING TO BE REPLACED. IT IS NOW RUSTING ON THE BACK OF MY CAR BY THE REAR TAIL LIGHT. THE HOOD VIBRATES REALLY BAD WHEN GOING OVER 65 MPH. I HAVEN'T TAKEN IT IN FOR THAT YET BECAUSE I CAN'T GET IT TO DO IT ALL OF THE TIME. IT HAS TO BE WINDY FOR IT TO HAPPEN TO ME. THE FRONT DOOR BLACK TRIM PIECES ON THE OUTSIDE STARTED TO BUBBLE SO THOSE HAD TO BE REPLACED. THE ONLY SAFETY CONCERN IS THE HOOD VIBRATING. THE REST ARE JUST FYI'S AS THEY SEEM TO BE COMMON PROBLEMS. I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2015 AND IT HAS HAD PROBLEMS SINCE THE 1ST MONTH.
EXHAUST SMELL WHEN RUNNING THE REAR AIR CONDITIONING SYSTEM. SEEMS TO OCCUR WHEN AT HIGHER RATES OF SPEED, 60+ MPH WITH RPM 3K+. EXHAUST SMELL IS ISOLATED TO THE REAR AC SYSTEM WHEN RECYCLED AIR IS TURNED ON. THE LAST TEST WE DID WAS ON A HIGHWAY, GOING UPHILL.
WHILE DRIVING THE CAR ON THE FREEWAY AND UNDER ACELLERATION THERE IS A HORRIBLE EXHAUST SMELL THAT MAKES MY KIDS AND MYSELF NAUTIOUS. IT ALSO GIVES ME CONSTANT HEADACHES. I DIDN'T REALIZE WHAT WAS HAPPENING UNTIL MY HUSBAND GOT IN THE CAR FOR THE FIRST TIME AND NOTICED THE EXHAUST SMELL
I RECENTLY HAD A 2015 FORD EXPLORER AND EXPERIENCED THE ODOR EMITTING INTO THE CABIN ON ACCELERATION. AFTER NUMEROUS ATTEMPTS TO CORRECT THE ISSUE, WITH FORD, I WAS FORCED TO LET THE VEHICLE GO BACK TO THE BANK OUT OF FEAR THE ISSUE WAS MAKING ME SICK. AFTER LOOKING FOR A NEW VEHICLE, I REALIZED THAT THE FORD EXPLORER WAS THE BEST VEHICLE FOR MY NEEDS. I PURCHASED A 2016 EXPLORER SINCE IT WAS NOT INCLUDED IN THE COMPLAINTS OF THIS ISSUE. UNFORTUNATELY, I HAVE FOUND THAT 2016 FORD EXPLORERS SHOULD BE INCLUDED. I AM HAVING THE SAME ISSUE WITH THE HORRIBLE SMELL OF EXHAUST COMING INTO THE CABIN EVEN ON SMALL ACCELERATION. I FEEL THERE IS NO POINT IN TAKING IT INTO A FORD DEALER SINCE I'VE ALREADY BEEN DOWN THAT ROAD AND CAME TO NO REMEDY FOR THE PROBLEM. I DID WANT TO GET MY 2016 VEHICLE ON THIS LIST SO OTHERS WOULD BE AWARE THAT THE PROBLEM EXISTS IN 2016 EXPLORERS AS WELL.
COMPLAINT #1 -PAINT FACTORY PAINT FINISH ON VEHICLE IS VERY POOR. THIN PAINT AND PRIMER CLEARLY VISIBLE IN SEVERAL AREAS (SEE PICTURES ATTACHED). I BELIEVE THIS DOES NOT MEET SPECIFIED PAINT DENSITY REGULATIONS. COMPLAINT #2- EXHAUST LEAK UNDER HEAVIER ACCELERATION (3K RPM AND UP) A POTENT SMELL OF SULFER/ROTTEN EGGS IS PRESENT IN CABIN. THIS HAPPENS FREQUENTLY WHEN FAN/AC IS TURNED ON.
WHEN ECCELERATING IT OFTEN HAS THE SMELL OF FUMES THAT LINGER IN THE CABIN OF THE VEHICLE, SOMETIMES CAUSING ME TO FEEL SICK. NORMAL DRIVING IT'S FINE, JUST WHEN YOU NEED TO PICK UP SPEED IT PRODUCES THIS SMELL.
SINCE THE PURCHASE OF THE VEHICLE APPROXIMATELY 7 MONTHS AGO WE HAVE NOTICED FROM TIME TO TIME THE SMELL OF EXHAUST INSIDE THE CABIN UPON EXCELERATION. SINCE THE A/C WAS IN USE, I'M UNSURE IF IT'S COMING IN THRU THE VENTS OR SOMEWHERE FROM THE BACK OF THE VEHICLE THRU DRAFT FROM A LEAKING SEAL. NEVERTHELESS I AM CONCERNED FOR MY FAMILY AS THE VEHICLE IS PRIMARILY USED BY MY WIFE , MY 5 YEAR OLD SON, AND 6 MONTH OLD DAUGHTER. I DO KNOW AND ALSO HAVE MEDICAL RECORDS SHOWING THAT MY SON HAS HAD AN INCREASED SENSITIVITY WITH HIS PULMONARY SYSTEM AND HAS RECENTLY VISITED A PULMONARY SPECIALIST RESULTING IN THE DAILY USE OF AN INHALER. MY WIFE HAS ALSO BEEN EXPERIENCING FREQUENT MIGRAINES THAT SEEM TO HAVE NO NOTICEABLE TRIGGER EXCEPT POSSIBLY THE ODOR WHILE DRIVING. AS FAR AS MY DAUGHTER, SHE HAS HAD PROBLEMS FREQUENTLY WITH HER SINUSES INCLUDING CONGESTION. I WOULD LIKE TO SEE SOME TYPE OF AFFIRMATIVE ACTION SEEING AS HOW THIS PROBLEM COULD CAUSE SERIOUS HEALTH PROBLEMS AND POSSIBLE DEATH.
STRONG ODOR OF GAS/EXHAUST IN CAR DURING DRIVING AND AFTER START CONTINUES WHILE DRIVING. UPDATED 06/06/17*LJ *CN
EVERY TIME I ACCELERATE AND THE AIR CONDITIONER IS ON RECYCLED AIR, THERE IS A HEAVY ROTTEN EGG/SULFUR SMELL...LIKE EXHAUST. BELIEVE THAT THE EXHAUST (CARBON MONOXIDE) IS COMING INTO THE VEHICLE. I UNDERSTAND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2016, AND HAVE COMPLAINED TO THE DEALERSHIP, BUT THEY DON'T FIND A PROBLEM. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE. I AM BEGINNING TO WONDER IF THIS IS CAUSING ME TO HAVE A HARD TIME BREATHING AT TIMES. HOPING THIS WILL FALL UNDER A RECALL SOON AND IT CAN GET FIXED.
SEVERAL TIMES WHEN DRIVING TWO OF MY CHILDREN AGES 2 AND 10 COMPLAINED OF A BAD SMELL COMING FROM THE THIRD ROW SEATING. THEY BOTH BECAME STRANGELY ILL, BUT ONLY MY 2YO BEGAN VOMITING. MY 10 TO COMPLAINED OF BEING LIGHT HEADED DURING SEVERAL LONG TRIPS. I NOTICED ON MANY OCCASIONS THAT DURING HIGH ACCELERATION ANYONE THAT SITS IN THE THIRD ROW COMPLAINS OF STOMACH ACHES AFTER A LENGTHY TIME IN THE VEHICLE. I CHALKED IT UP TO CAR SICKNESS, BUT REMEMBERED THIS ONLY BECAME RELEVANT WHEN LEASING THIS FORD. PLEASE HELP US. I HAVE THREE KIDS AND NO OTHER VEHICLE. THIS ALL STARTED THIS PAST SUMMER.
ABOVE 60 MPH, WHEN ACCELERATING TO PASS ANOTHER VEHICLE OR CLIMBING UP A GRADE, IF THE ENGINE DOWNSHIFTS TO A LOWER GEAR, A STRONG EXHAUST ODOR ENTERS THE CABIN. WHEN THE VEHICLE'S OPERATION RETURNS TO NORMAL, THE ODOR DISSIPATES WITHIN ABOUT 15 SECONDS. THE ENTIRE EVENT IS OVER WITHIN A MINUTE.
AS WITH OTHER FORD EXPLORER VEHICLES, THERE IS A STRONG SMELL WHILE ACCELERATING, LIKE BAD EXHAUST FUMES OR SOMETHING LIKE THAT.
VEHICLE HAS AN INTERMITTENT "SULFUR" EXHAUST SMELL IN THE CABIN. IT IS SO STRONG IT IS HARD TO BREATHE. SEEMS TO BE THE WORST WHEN THE VEHICLE IS PARKED OR AT SLOW MOVEMENT. WE HAVE HAD IT IN 2 DIFFERENT DEALERSHIPS & THE SECOND DEALERSHIP IS HELPING US WITH THE ISSUE. ITS BEEN THERE 2 MONTHS & EVERYTHING THEY HAVE TRIED HAS NOT WORKED, BUT THEY ARE STILL CURRENTLY WORKING ON THE ISSUE. VEHICLE HAS 13,500 MILES.
CARBON MONOXIDE SMELL IS PREVALENT IN THE CABIN ESPECIALLY WHILE AC UNIT IS CIRCULATING. SMELLS SOUR OR LIKE ROTTEN EGGS. I'VE OWNED THE CAR LESS THAN 6 MONTHS AND USE IT FOR BUSINESS TRAVEL, SPENDING MANY HOURS AT A TIME IN THE CAR. AFTER CONDUCTING RESEARCH I SEE THAT THIS IS A COMMON COMPLAINT AND PEOPLE HAVE LOST CONSCIOUSNESS. VERY SERIOUS ISSUE WHICH FORD HAS NOT ADDRESSED.
SMELL EXHAUST FUMES INSIDE CABIN OF VEHICLE. EXPOSURE TO CARBON MONOXIDE CONCERN. HAPPENS DURING FULL ACCELERATION AND DRIVING UPHILL AND WITH A/C UNIT ON.NOTICED UPON LEASE RECEPTION. FORD REPLACED EXHAUST SYSTEM BUT NOT HELPED, ACTUALLY NOW WORSE. ONGOING ISSUE UNRESOLVED.
EXHAUST FUMES (CARBON MONOXIDE) IS COMING INTO THE CABIN UNDER HEAVY ACCELERATION. IT DOESN'T MATTER WHETHER THE AC IS ON OR OFF. USUALLY HAPPENS WHEN MERGING ONTO THE FREEWAY. CAUSING HEALTH PROBLEMS, AND HAVE A NEWBORN.
WIFE WAS DRIVING VEHICLE IN STOP AND GO TRAFFIC AND NOTICED A BURNING SMELL TO THE POINT WHERE SHE ROLLED DOWN WINDOWS TO AIR THE VEHICLE OUT. TOOK TO LOCAL FORD STORE KISSEE IN CLAREMORE OK IMMEDIATELY. THEY COULD NOT PINPOINT THE ISSUE BUT TOLD US OF SIMILAR ISSUE WITH EXHAUST ON 2012-2014 AND 15 MODELS BUT THAT FORD HAD NOT MENTIONED ANYTHING ABOUT 2016. PLANNED TO TAKE VEHICLE BACK A WEEK LATER BUT IT DID NOT REOCCUR SO WE DECIDED IT MUST HAVE BEEN BECAUSE IT WAS NEW AND SOMETHING BURNED OFF LIKE AN OIL. SINCE THAT TIME I HAVE NOTICED MAYBE 1 OR 2 TIMES WHERE THERE WAS A SLIGHT SMELL BUT NOTHING ALARMING. THE EXPLORER WAS PURCHASED IN NOV 2016. AT THE TIME OF TAKING TO FORD STORE, AROUND 3K MILES. I AM WRITING NOW BECAUSE THIS APPEARS TO BE SIMILAR TO OTHERS MENTIONED IN A NEWS STORY.
THERE IS A HEAVY SMELL OF TRASH/ROTTEN EGGS THAT STARTED IN NOVEMBER 2016 IN MY 2016 EXPLORER WITH 35,XXX MILES ON IT. THE LOCAL DEALERSHIP TOLD ME I NEEDED TO PAY OUT OF POCKET ($140.00/HOUR) FOR THEM TO SEARCH FOR A "DEAD ANIMAL". EVEN THOUGH IT THERE WAS ABSOLUTELY NO SIGNS OF ANIMAL DROPPINGS OR CHEWING. THEY ASKED THAT I RETURN THE RENTAL CAR. MY EXPLORER WAS RETURNED TO ME WITH NO ODOR (CAR WAS NOT RUNNING FOR DAYS). THAT WOULD TELL YOU RIGHT THERE THAT IT ISN'T AN ANIMAL. WHY WOULD THE SMELL GO AWAY COMPLETELY IF THE DEAD ANIMAL WAS JUST IN THERE 24-HOURS BEFORE? THE MINUTE THE AIR CONDITIONING WAS TURNED ON THE ODOR WAS BACK. OVER THE WINTER THERE WAS ONLY AN ODOR WHEN USING THE AUTOMATIC START (DEFAULT TO TURN ON DEFROST). NOW THAT WE ARE HAVING WARMER WEATHER THE SMELL IS BACK IN FULL FORCE WITH THE AIR CONDITIONING. I HAVE AN APPOINTMENT AT ANOTHER DEALER FOR MARCH. IT IS NOW OUT OF THE MANUFACTURER WARRANTY (40,XXX MILES). SUCH A DISAPPOINTMENT. I SENT AN EMAIL TO FORD DIRECTLY WITH ABSOLUTELY NO RESPONSE IN NOVEMBER.
WHILE AIR CONDITIONER IS ON AND YOU ACCELERATE HARD, THERE IS A BURNING TYPE OF SMELL/ODOR THAT SEEMS TO COME FROM THE FRONT AIR VENTS. FORD LOOKED INTO MY CONCERN BUT WAS UNABLE TO FIND THE CAUSE. WITH RECENT NEWS OF EXHAUST FUMES ENTERING THE CABIN OF NEWER MODEL EXPLORERS WITH THE AC ON, I BELIEVE THIS TO BE MY CASE. THIS IS A SAFETY HAZARD AS I DRIVE WITH SMALL CHILDREN IN THE CAR AND WITH SUMMER APPROACHING, THE CARS AC WILL BE UTILIZED MORE FREQUENTLY. DEATH OR SERIOUS INJURY DUE TO FORD'S NEGLIGENCE CAN OCCUR IF THIS IS NOT ADDRESSED.
VEHICLE LEAKS EXHAUST FUMES IN TO THE CABIN DURING ACCELERATION.
BAD SMELL IN CABIN, AFTER WATCHING REPORT ON CBS NEWS WORRIED ABOUT EXHAUST LEAK. HAVE TAKEN IT TO FORD DEALERSHIP AND WE ARE UNABLE TO FIND OR RECREATE THE PROBLEM BUT COME BACK HOME AND THE SMELL/ORDER IS STILL IN CAR. WE NOTICE THE SMELL IN CLOSED AREAS AND AFTER WE PARK THE CAR ON CITY DRIVING. WOULD LIKE TO BE PART OF YOUR INVESTAGATION REGARDING THIS ISSUE
EXHAUST GAS SMELL INSIDE CABIN. PRIMARY DRIVER HAS BEEN EXPERIENCING HEADACHES. VEHICLE HAS 6,000 MILES ON IT. THIS IS A 2016 MODEL.
WE TOOK OUR 2016 EXPLORER LIMITED BACK TO THE SHOP FOR THE SECOND TIME AFTER SMELLING EXHAUST IN THE CABIN AGAIN WHILE IN OPERATION. DURING THE FIRST VISIT THE DEALER BEGAN DISCUSSING THE FORD REPAIR BULLETIN THAT CAME OUT 30 DAYS OR SO AGO THAT WAS TO FIX THE EXHAUST LEAK. HOWEVER, AFTER A COUPLE OF HOURS LATER WE RECEIVED A CALL THAT THE BULLETIN HE REFERENCED WAS SPECIFICALLY FOR 2011 THRU 2015". WE WERE TOLD THAT PER THE BULLETIN THE EXHAUST SYSTEM FROM THE ENGINE MANIFOLD TO THE TAIL PIPE GETS REPLACED, A FRESH AIR VENT NEAR THE REAR OF THE VEHICLE GETS "RE-ROUTED" AND THE BUMPER COMES OFF TO GAIN ACCESS TO SOME METAL SEAMS NEEDED TO BE FILLED. OUR SERVICE REPRESENTATIVE STATED HIS HANDS WERE TIED AND COULD NOT DO ANYTHING MORE THAN TAKE IT IN A CHECK IT OUT. THEY CALLED A FOUND THE EXHAUST OUTLETS WERE RECESSED TOO FAR INTO THE BUMPER AND RESET THEM TO THE ORIGINAL POSITION. WE PICKED IT UP MONDAY AND THEN DRIVING IT TUESDAY THIS WEEK A HORRIBLE SMELL CAME TOR THE CABIN AND TOOK MY BREATH AWAY. BLACK SMOKE WAS COMING OUT OF THE EXHAUST PIPE. WE TOOK IT BACK TO THE DEALER YESTERDAY.
WHILE DRIVING OUT OF THE SUBDIVISION THE CAR STALLED. THE WRENCH LIGHT CAME ON. WE PARKED IT AND TOOK ANOTHER CAR WE HAD AT THE TIME. WE WILL MAKE MENTION OF IT TOMORROW WHEN I CALL THE DEALER AND ADD IT THE SERVICE TICKET REGARDING THE EXHAUST PROBLEM.
THROTTLE BODY HAS FAILED TWICE. FIRST TIME AT 7275 ODOMETER; SECOND OCCURRED AT A BIT OVER 16,000 MILES. FAILURE OF THIS PART RESULTS IN NO THROTTLE RESPONSE TO THE ENGINE AND A MAXIMUM OF ABOUT 10MPH SPEED. LUCKILY, BOTH TIMES, I WAS NOT ON THE INTERSTATE OR OTHER HIGH SPEED HIGHWAY. BOTH INSTANCES WERE IN MOTION AT 35-45 MPH. THE ONLY WAY TO CLEAR THE PROBLEM IS TO SHUT THE ENGINE DOWN AND WAIT FOR 1-5 MINUTES; THEN BE PREPARED FOR NO THROTTLE RESPONSE WITHIN A FEW MILES.
WE PURCHASED A CERTIFIED USED 2016 EXPLORER FROM LITHIA FORD DECEMBER 2016. UPON DRIVING HOME THERE WAS AN EXHAUST SMELL AND WE THOUGHT IT MAY HAVE BEEN A VEHICLE IN FRONT OF US. BUT THAT PROVED FALSE, AND IT IS A SERIOUS DISTRACTION AND I NOW AM GETTING HEADACHES WHEN I RIDE IN MY NEW CAR. TODAY I STARTED THE CAR AND A VERY STRONG EXHAUST SMELL FILLED THE CABIN. MUCH LIKE A VERY OLD CAR. THE EXHAUST SMELL LINGERED IN THE CABIN FOR A LONG TIME. WE FEEL THE CARBON MONOXIDE INFILTRATION THREAT IS VERY WORRISOME AND NEED IMMEDIATE ATTENTION. AND SINCE OUR TERRIBLE WINTER WEATHER I HAVEN'T BEEN ABLE PUT VERY MANY MILES ON IT. WE ARE GOING TO TRY TO GET IN ON A CLASS ACTION SUIT SINCE WE ARE READING MANY SIMILAR COMPLAINTS WITH THIS 2016 MODEL JUST LIKE THE PREVIOUS MODEL YEARS 2011 - 2015 ALREADY NOTED IN A SUIT. IT WOULD APPEAR THAT FORD IS NOT CONCERNED ENOUGH YET TO THINK THE PROBLEM IS EXTENDING INTO THE NEWER MODELS. *TR
I PURCHASED A FORD EXPLORER XLT BACK IN SEPTEMBER OF 2015. NOW, AFTER ONLY 16 MONTHS OF DRIVING AND 23,000 MILES DRIVEN MY DEALER IS TELLING ME THAT I NEED NEW TIRES ON THE CAR. WE HAVE HANKOOK VENTUS S1 NOBLE2 TIRES (H452) AND THE TIRES CARRY A TREAD WARRANTY OF 50,000 MILES HOWEVER THE DEALER SAYS THEY DON'T GUARANTEE THE TIRE AND I CALLED HANKOOK AND THEY SAID THEY ONLY GUARANTEE TIRES THAT YOU PURCHASE SECONDARILY AND NOT ON OEM TIRES INCLUDED IN THE PURCHASE OF THE CAR. TIRE SIZE IS 255/50R20. I WOULD THINK THAT EITHER THE DEALER OR THE MANUFACTURE WOULD STAND BEHIND THEIR PRODUCT INSTEAD OF PAWNING IT OFF ON ONE ANOTHER WHILE I APPARENTLY HAVE TO FORK OUT $1,000.00 FOR A BAD PRODUCT. NOT SURE WHAT ELSE TO SAY EXCEPT I WOULD ADVISE ANYBODY LOOKING FOR TIRES TO NEVER BUY HANKOOK TIRES. *TR
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE RANDOMLY OPENED WITHOUT WARNING AND FAILED TO REMAIN SECURED. THE CONTACT STATED THAT THE LIFTGATE RANDOMLY FELL DOWN WITH FORCE AND STRUCK A PASSENGER. MEDICAL ATTENTION WAS NOT REQUIRED. ALSO, THE LIFTGATE RANDOMLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE LIFTGATE WAS DAMAGED WHILE REVERSING THE VEHICLE. THE DEALER INDICATED THAT THE MANUFACTURER HAD A SERVICE BULLETIN, BUT THERE WAS NO RECOMMENDED REPAIR SOLUTION. THE DEALER DIAGNOSED THAT A NEW MODULATOR WAS NEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 21,500.
WHEN ACCELERATING EXHAUST FUMES ENTER CABIN. THIS HAPPENS NO MATTER IF THE AC IS ON OR OFF AND NO MATTER IF THE VENT IS ON OR OFF. VEHICLE HAS BEEN TO FORD DEALERSHIP TWICE RESULTING IN THEM KEEPING IT 43 WORKING DAYS. THE VEHICLE HAS BEEN DOING THIS SINCE PURCHASED. WE PURCHASED THIS EXPLORER NEW HOWEVER IT HAD APPROXIMATELY 160 MILES ON IT. WE ORIGINALLY THOUGHT THE SMELL WAS JUST THE NEW WEARING OR THE ENGINE BREAKING IN, BUT AFTER A FEW THOUSAND MILES IT WAS EVIDENT SOMETHING IS NOT RIGHT. I KNOW ALL EXPLORERS DON'T HAVE THIS PROBLEM BECAUSE I PREVIOUSLY HAD A 2013 EXPLORER AS A COMPANY VEHICLE IDENTICAL TO THIS ONE AND IT NEVER HAD THIS PROBLEM. THE DEALERSHIP FINALLY TOLD ME TO COME GET THE VEHICLE BECAUSE THEY HAVE DONE EVERYTHING FORD TOLD THEM TO DO TO FIX IT. THEY SAID I WILL HAVE TO TAKE IT UP WITH FORD CUSTOMER SERVICE. I'M NOT SURE IF CARBON MONOXIDE IS ENTERING THE VEHICLE BUT YOU CAN STAND AT THE REAR OF THE VEHICLE WHILE IT IS RUNNING AND THE SMELL COMING FROM THE EXHAUST IS THE SAME SMELL THAT ENTERS THE VEHICLE WHEN ACCELERATING. THE SMELL IS VERY HARSH SMELLS LIKE BURNT HAIR OR SULFUR. ON LONG TRIPS MY WIFE HAS HAD SEVERE HEADACHES. THIS EXPLORER IS THE VEHICLE MY WIFE AND KIDS (AGES 14, 5, & 2) USE TO GET TO WORK AND SCHOOL; I NEED TO GET THIS VEHICLE REPAIRED OR REPLACED. PLEASE HELP!!
TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
SINCE EARLY OCTOBER 2016, I'VE HAD A NEAR-CONSTANT EXHAUST SMELL, SIMILAR TO WHAT NATURAL GAS OR SULFUR SMELLS LIKE, IN THE CABIN OF MY VEHICLE THAT IS RESULTING IN HEADACHES (LITERALLY) FOR MY ENTIRE FAMILY. DEALERSHIP HAS MADE MULTIPLE ATTEMPTS TO REPAIR AND HAS BEEN UNSUCCESSFUL. THE EXHAUST FUMES ARE COMING INTO THE CABIN WHEN THE ENGINE IS STARTED AND VEHICLE IS PARKED OR MOVING. IN MY ONLINE RESEARCH, I'VE FOUND THAT FORD IS UNDER INVESTIGATION BY NHTSA FOR THIS ISSUE FOR 2010-15 MODELS, BUT I BELIEVE MY 2016 MODEL IS AFFECTED AS WELL. *TR
WHILE MY 2016 FORD EXPLORER IS RUNNING AND STOPPED/PARKED THE CABIN FILLS UP WITH EXHAUST. THIS ONLY OCCURS WHILE AC/HEATER FAN IS RUNNING AT THE SAME TIME. I TOOK IT TO A FORD DEALERSHIP AND THEY DID NOT FIND AN EXHAUST LEAK. I WOULD DISAGREE WITH THIS. I PLACED A CO2 DETECTOR IN THE CAR WHILE PARKED AND THE DETECTOR WENT OFF. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE EXHAUST LEAKING INTO THE CABIN OF FORD EXPLORERS.
I JUST GOT BACK MY VEHICLE FROM THE DEALERSHIPS SERVICE CENTER AND ACCORDING TO THEIR FINDING THEIR WAS AN ISSUE WITH THE VEHICLES STARTER. I DROVE HOME PARKED THE CAR IN THE GARAGE THEN TURNED OFF THE IGNITION. THE VEHICLE WOULD TURN OFF, SO I PUSHED THE START BUTTON AGAIN BUT STILL DID NOT TURN OFF THEN SECONDS LATER I SMELL SMOKE. I IMMEDIATELY BACKED UP TO HAVE THE CAR OUTSIDE THE GARAGE . I HIT THE START BUTTON AGAIN TO TURN OFF AND THIS TIME THE ENGINE SHUT DOWN. HEAVY SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT SO I JUST STOOD AT A DISTANCE . 10-30 MINUTES LATER AS THE SMOKE SUBSIDED I DECIDED TO POP THE HOOD OPEN AND STILL THERE'S SMOKE FROM THE ENGINE COMPARTMENT. I HAVE A VIDEO BUT CANNOT ATTACH.
FORD EXPLORER - I KNOW THERE WAS A CLASS ACTION LAWSUIT FOR 2011-2015 EXPLORERS HAVING AN EXHAUST FUME LEAK THROUGH THE AC. HAS THE ISSUE BEEN FIXED ON THE 2016 MODEL? WHAT HAS BEEN DONE DIFFERENTLY IN THE 2016 MODEL TO ENSURE THIS ISSUE DOES NOT EXIST? *TR
PURCHASED A USED 2016 FORD EXPLORER W/24K ON 8/23/16. CAB FILLS WITH CARBON MONOXIDE. CALLED DEALERSHIP, WE WERE 260 MILES AWAY, THEY SAID IT WAS AN EASY FIX, WAS TOLD TO TURN OFF RECYCLE FOR OUR TRIP BACK. TOOK VEHICLE BACK TO DEALERSHIP. THEY WERE AWARE OF THE PROBLEM AND USED TSB FIX FOR THIS PROBLEM. I TALKED TO THE FINANCE MANAGER AND HE SAID HE WAS IN THE PROCESS OF BACKING OUT A DEAL BECAUSE OF THIS VERY SAME PROBLEM AND WHEN ASKED IF THEY COULDN'T FIX IT WHAT WOULD HAPPEN? I WAS TOLD THEY'D HAVE TO GET US INTO SOMETHING ELSE. THE FIX WAS TO RE-CALIBRATED THE RECYCLE SWITCH TO TURN OFF UPON HEAVY ACCELERATION. THE PROBLEM IS WE LIVE IN ARIZONA, TO USE MAX AC, THE RECYCLE FEATURE HAS TO BE ON. TOOK VEHICLE BACK TO DEALERSHIP FOR THIS PROBLEM AND OTHER ITEMS NEEDING FIXED. WAS INFORMED BY DEALERSHIP SERVICE WRITER, HE HAD CONTACTED FORD TECH, CURRENTLY THERE'S NO FIX FOR THE KNOWN PROBLEM. PURCHASED A CO TESTER. ACCELERATING (65 TO 75MPH) UP STEEP INCLINES AND ON SOME LOWER INCLINES AT HIGHER SPEED AND PASSING, TESTED WITH METER AND HAD READINGS FROM 29PPM TO 112PPM. AT TIMES STAYING AT 34PPM. MY WIFE HAS TO TRAVEL 120 MILES ROUND TRIP, ON A WEEKLY BASIS, THAT INCLUDES THE INCLINES WHERE TEST RESULTS WERE PERFORMED. SHE PICKS UP OUR 3 GRANDCHILDREN FROM THERE AND ALSO TRANSPORTS HER 84 YEAR OLD MOTHER TO AND FROM THE HEART AND PULMONARY SPECIALIST AT THE HOSPITAL AT THAT LOCATION. MY WIFE ALSO HAS A HEART CONDITION. EXPOSURE TO THESE CARBON MONOXIDE FUMES ARE UNACCEPTABL
THE TRANSMISSION DRAIN PLUGS WERE LOOSE. THE VEHICLE HAS 5064 MILES. I HAD BEEN NOTICING AN ODOR AND THOUGHT I HAD A COOLANT LEAK. BUT THE SMELL WAS NOT "SWEET" ENOUGH. I CRAWLED UNDER THE CAR AFTER A 700 MILE TRIP BECAUSE THE ORDER WAS VERY PREVALENT. I NOTICE TRANSMISSION FLUID ON ONE OF THE TRANSMISSION DRAIN PLUGS. THERE WAS A PLUME OF TRANSMISSION FLUID GOING FROM THE TRANSMISSION TO THE BACK OF THE CAR. SOME OF THE FLUID HAD CONTACTED THE EXHAUST COMPONENTS. I CHECK THE FLUID LEVEL ( FLAT SURFACE, ENGINE HOT AND RUNNING) AND THE FLUID DID NOT EVEN CONTACT THE DIP STICK. I THEN WENT TO SEE IF THE PLUG(S) WAS LOOSE. IT IS A 11MM. I WAS ABLE TO GET 2.5 TURNS ON THE PLUG USING JUST MY FINGERS. ON THE SECOND PLUG I WAS ABLE TO GET 1 FULL TURN WITH JUST MY FINGERS. THE 1ST PLUG ONLY HAD ABOUT 3 THREADS ENGAGED. I AM CONCERNED THAT IF OTHER VEHICLES HAVE THIS CONDITION, A FIRE OR COMPLETE LOSE OF TRANSMISSION FLUID COULD OCCUR. IF A PLUG FALLS OUT WHILE TRAVELING AT HIGHWAY SPEEDS A SERIOUS ACCIDENT COULD OCCUR.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Explorer → · Every Explorer year → · How the figures are calculated →