WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
2016 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE ATTEMPTING TO DECELERATE FROM 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,400.
2016 FORD EXPLORER XLT WITH 11,600 MILES. EBT ISSUE? DRIVING TO WORK ON A CITY STREET GOING ABOUT 35 MPH JUST BEFORE 8AM ON 08/25/2016 AND VEHICLE LOST POWER. VEHICLE SLOWED WAY DOWN AND I FELT A JERK/LURCH. MAY HAVE BEEN HIT FROM BEHIND BUT THE OTHER VEHICLE DID NOT STOP. ENGINE WAS STILL ON AND THE WRENCH INDICATOR CAME ON AND A MESSAGE APPEARED "SEE MANUAL" OR "SEE DEALER", I CAN'T REMEMBER WHICH.TRIED ACCELERATING AND VEHICLE WOULD NOT INCREASE SPEED. THE VEHICLE MOVED VERY SLOWLY, MAYBE 5MPH? LUCKILY I WAS ON AN OVERPASS, IN THE RIGHT LANE, AND GOING DOWN THE OVERPASS TO GET THE VEHICLE INTO A HOTEL DRIVEWAY THAT WAS AT THE BOTTOM OF THE OVERPASS. HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALER. READING OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND AGREE THIS IS A SERIOUS DEFECT. LUCKILY THE TRAFFIC WAS NOT BAD BECAUSE THIS COULD HAVE HAD A MUCH WORSE OUTCOME. WE PURCHASED THIS VEHICLE TO HAUL OUR YOUNG KIDS AND TO SUDDENLY LOSE POWER WITHOUT WARNING IS EXTREMELY DANGEROUS TO MY FAMILY AND OTHER DRIVERS.
VEHICLE LOST POWER WHILE DRIVING DOWN A BUSY HIGHWAY AT 65+ MPH. ENGINE WAS RUNNING ROUGH (SOUNDED LIKE A TRACTOR) AND COULD NOT ACCELERATE. DASH LIGHTS CAME ON. VEHICLE WAS ABLE TO COAST TO AN EXIT RAMP WHERE IT WAS TOWED TO THE DEALERSHIP TO HAVE THE THROTTLE BODY REPLACED. MILEAGE WAS JUST OVER 7,000. IT IS SAD THAT I HAD TO RESCUE MY FAMILY (WIFE, 4 MONTH OLD BABY, 3 YEAR OLD AND 6 YEAR OLD) OFF A BUSY HIGHWAY EXIT RAMP WHEN THE VEHICLE IS LESS THAN 6 MONTHS OLD. THE TOW TRUCK DRIVER SAID HE GETS ABOUT 3 OR 4 OF THE SAME ISSUE WITH NEW EXPLORERS A WEEK. HOW CAN THIS NOT BE A RECALL? NOW WE WILL DRIVE IN FEAR OF THIS PROBLEM OCCURRING AGAIN SINCE, FROM WHAT THE DEALER SAID, THE THROTTLE BODY WAS REPLACED WITH THE EXACT SAME PART. I GUESS WE JUST WON'T TAKE ANY LONG TRIPS WHEN WE ARE AROUND 7,000 MILES ON THIS THROTTLE BODY...? UNBELIEVABLE FORD. WHAT A PIECE OF JUNK!
FUMES ENTERING THE PASSENGER COMPARTMENT. DURING ACCELERATION AND ENGINE RPMS ABOVE 3K. DOCUMENTED AT THE FORD DEALER TRYING TO FIX THE PROBLEM. THIS IS AN EVERY DAY OCCURRENCE.
800 MILES FROM HOME ON A CITY STREET IN MCCALL ID, THE WRENCH SYMBOL APPEARED AND OUR 2016 EXPLORER WENT INTO LIMP MODE. WE WERE TOWED TO KENDALL FORD, MERIDIAN ID WITH THE DIAGNOSIS OF A DEFECTIVE THROTTLE BODY. WE WERE GIVEN A RENTAL CAR TO HEAD BACK HOME AS THE PART WAS ON BACK ORDER ACROSS THE COUNTRY. SEVENTEEN HOURS LATER THE DEALERSHIP CALLED AND A PART HAD BEEN FOUND. WE RETURNED AND PICKED UP OUR EXPLORER BUT TODAY DO NOT HAVE 'PEACE OF MIND' THAT THIS WILL NEVER HAPPEN AGAIN. OUR GREATEST FEAR IS THE NEXT TIME WE COULD BE ON A BUSY FREEWAY AND CAUSE A SERIOUS ACCIDENT OR DEATHS WHILE 'LIMPING' TO THE SHOULDER OR EXIT. WE TRULY BELIEVE THAT EVERY FORD EXPLORER OWNER WHO GOES THROUGH THIS DEFECTIVE ETB REPLACEMENT HASSLE SHOULD BE OFFERED AN EXTENDED WARRANTY AGREEMENT. THE 2009-2013 FORD OWNERS(1,600,000 OF THEM) WITH THROTTLE BODY FAILURES RECEIVED WARRANTY COVERAGE FOR 10 YEARS OR 150,000 MILES. WE 2016 EXPLORER OWNERS DESERVE THAT SAME OFFER- IT IS THE DECENT THING TO DO.
WHILE MY EXPLORER WAS IN MOTION WHILE DRIVING HOME ON A CITY STREET, THE CAR SEEMED TO SLIP GEAR AND SUDDENLY LOST ACCELERATION. PUSHING THE GAS PEDAL DID NOTHING AND THE CAR WOULD ONLY MOVE FORWARD UP TO 5 MPH. I RECEIVED A NOTICE ON THE DASHBOARD SAYING "CHECK OWNERS MANUAL" AS WELL AS THE CHECK ENGINE, WRENCH AND AIRBAG LIGHT BEING LIT. I WAS ABLE TO MAKE IT HOME SINCE I WAS RIGHT DOWN THE BLOCK. AFTER RESTARTING THE CAR ON MULTIPLE OCCASIONS IT DROVE NORMALLY BUT THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE IT TO THE DEALER WHICH STATED THAT I NEEDED A NEW THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUE WITH FORD BUT THERE HAS NOT BEEN ANY RECALL. MY EXPLORER WAS PURCHASED IN NOVEMBER 2015 AND HAS ROUGHLY 7,900 MILES DRIVEN. HAD I BEEN ON THE HIGHWAY WITH MY FAMILY THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT.
ALMOST KILLED DRIVING WITH TWO YOUNG GRANDCHILDREN ON MAJOR HIGHWAY WHEN LOST POWER. HAD TO MAKE ACROSS LANES TO SHOULDER OF ROAD, CAUSING CARS TO SWERVE AROUND US. PROBLEM DEEMED TO BE THROTTLE BODY ASSEMBLY. IT AMAZES ME THAT THIS PROBLEM HAS EXISTED FOR SO LONG AND THE NHTSA HAS DONE LITTLE ABOUT OTHER THAN MAKING FORD COVER THROUGH EXTENDED WARRANTY???? HOW MANY DEATHS NEED TO OCCUR TO GET ACTION?????????
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL CARBON MONOXIDE ODOR WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS NEW AND JUST BURNING OFF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SHUT OFF. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 7,000.
I WAS DRIVING DOWN I-295 WITH A SPEED OF 65MPH WHEN I SAW A WRENCH ICON ON THE DASH BOARD LIGHT UP AND I LOST CONTROL ON ACCELERATION. NO POWER EVEN THOUGH YOU ARE STEPPING ON THE GAS YOU SLOWLY DECELERATE LIKE YOU PLACED THE CAR IN NEUTRAL.THE NEXT DAY I CALLED UP THE SERVICE DEPT OF MY DEALER. EXPLAINED TO THE TECH WHAT HAD HAPPENED AND WITHOUT HESITATION HE REPLIED "YOU HAVE TO CHANGE THE THROTTLE BODY, IT'S DEFECTIVE ."
ENGINE PERIODICALLY DIES AT HIGHWAY SPEEDS UNDER MODERATE TO HEAVY ACCELERATION. PARTICULARLY DANGEROUS WHEN ATTEMPTING TO PASS AND/OR WHEN ACCELERATION IS NECESSARY ON AN INCLINE. OCCURS ALMOST EVERY TIME YOU ATTEMPT TO ACCELERATE. THE ENGINE APPEARS TO LOOSE ALL POWER A SECOND OR TWO AFTER DEPRESSING THE ACCELERATOR AND WILL NOT RECOVER UNTIL THE ACCELERATOR IS RELEASED COMPLETELY AND THEN IS RE-ENGAGED VERY LIGHTLY. WILL RECOVER TO MODERATE CRUISING SPEED BUT WILL NOT ALLOW PASSING AND OR MAINTAIN A SAFE SPEED ON A STEEP INCLINE. OCCURS VERY CONSISTENTLY ON THE HIGHWAY AT SPEEDS OF 45MPH OR HIGHER. WILL ALSO OCCUR IN CITY DRIVING BUT LESS CONSISTENTLY. VERY DANGEROUS WHEN ATTEMPTING TO PASS, LEGALLY, ON TWO LANE ROADS AND IN HEAVY TRAFFIC ON MOUNTAIN ROADS WHEN SUDDEN LOOSE OF POWER CREATES HAVOC FOR THE VEHICLES FOLLOWING YOU.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND STOPPED. THE CHECK ENGINE LIGHT AND A WRENCH INDICATOR ILLUMINATED. THE DRIVER PULLED OVER AND RESTARTED THE VEHICLE AFTER ABOUT TEN MINUTES. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA WOULD BE NOTIFIED. THE FAILURE MILEAGE WAS 14,000. ....UPDATED 09/08/16 *BF*JB
TRAVELING 65 MPH ON I95 RUSH HOUR TRAFFIC. ENGINE FAILED WITHOUT WARNING. VERY, VERY DANGEROUS SITUATION. NO POWER. HAD TO CROSS 3 LANES OF HEAVY TRAFFIC TO THE BREAKDOWN LANE. FORD IS AWARE - THIS IS A POTENTIALLY DEADLY FLAW.
I'M A VICTIM OF THE WIDE SPREAD ELECTRONIC THROTTLE BODY ISSUE ON THE 2016 FORD EXPLORER, LIMITED, FWD, 3.5V6. IT ONLY CLOCKED 7000 MILES AND IT HAPPENED WHEN I WAS AT AROUND 40MPH IN THE TRAFFIC, AND ALL OF SUDDEN, BOTH THE CHECK ENGINE AND AIRBAG LIGHT TURNED ON, STEERING WHEEL BECAME HEAVY, AND LOST ALL THE POWER, PRESSING THE GAS PADDLE COULDN'T ACCELERATE THE VEHICLE. I MANAGED TO COAST TO THE ROAD SIDE, CALLED THE TOW TRUCK, AND SENT THE CAR IN NEARBY FORD SERVICE. ON THE NEXT DAY, I WAS INFORMED OF THE THROTTLE BODY FAILURE AND FAULTY PART WAS REPLACED. AS ECHOED BY SO MANY OTHER OWNERS, THIS IS A KNOWN DEFECT IN AN IMPORTANT PART ON THIS BRAND NEW CAR, IT'S EXTREMELY DANGEROUS TO LOSE ALL POWER ALL OF SUDDEN IN THE MIDDLE OF THE TRAFFIC, WHAT IF IT'S ON A SPEEDY HIGHWAY? HUSBAND, WIFE, OR CHILDREN COULD BE SERIOUSLY HIT OR EVEN KILLED. IF THIS IS NOT CLASSIFIED AS A RECALL CASE, WHAT ELSE IS?
BOUGHT VEHICLE 4 MONTHS AGO. TODAY WHEN PULLING INTO MY DRIVEWAY I STOPPED AND PLACED MY CAR IN PARK. MY CAR CONTINUED TO ROLL DESPITE GEARSHIFT BEING IN PARK. IT STRUCK THE STONE ASPECT OF MY HOUSE LEAVING EXTENSIVE SCRATCHES AND SCRAPES OVER THE RIGHT FRONT END.
THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE ENGINE WENT TO IDLE. A WRENCH ICON SHOWED ON THE DASH AND THE ENGINE WOULD IDLE, BUT WHEN THE GAS PEDAL WAS DEPRESSED, THE CAR WOULD NOT ACCELERATE WHATSOEVER. THE PROBLEM IS A DEFECTIVE THROTTLE BODY AND THE ISSUE IS WIDELY REPORTED AS A COMMON OCCURRENCE. BECAUSE THE THROTTLE BODY FAILED ON A MAJOR INTERSTATE HIGHWAY AT RUSH HOUR MADE FOR A VERY DANGEROUS SITUATION. FORD SEEMS TO HAVE NO RESOLUTION FOR THIS ISSUE.
VEHICLE WAS PROCEEDING AND ALL POWER TO THROTTLE STOPPED. POWER STEERING WENT OUT. VEHICLE COASTED TO STOP IN TRAFFIC TURN LANE. FORD STATED THIS IS A PROBLEM WITH VEHICLES THROTTLE BODY
WHILE DRIVING ON A BUSY HIGHWAY WITH MY THREE CHILDREN I LOST ALL POWER TO MY VEHICLE JUST BARELY MAKING IT OUT THE WAY OF A SENI TRUCK. THE EXPLORER WAS PURCHASED IN MARCH OF THIS YEAR BRAND NEW TO AVOID PROBLEMS LIKE THIS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL IS ISSUED?!?!?!?!!!
I LEASED MY 2016 FORD EXPLORER XLT IN AUGUST ON 2015. ON SATURDAY, JULY 9, 2016, WITH ONLY AROUND 8,400 MILES ON THE VEHICLE, WHILE DRIVING, IT SHIMMIED, STOPPED, HAD NO ACCELERATION/POWER, AND THE WRENCH LIGHT CAME ON WHILE I WAS ON A BUSY STREET IN MY CITY. (50 MPH SPEED LIMIT). I "LIMPED" HOME AND CALLED A TOW TRUCK TO HAVE IT TOWED TO MY LOCAL FORD DEALERSHIP. I WAS TOLD BY THE SERVICE TECHNICIAN BASED ON THE "SYMPTOMS" I TOLD HIM THAT IT WAS THE ELECTRONIC THROTTLE BODY AND THAT THEY'VE HAVE A LOT OF 2016 EXPLORERS COME IN WITH THE SAME EXACT PROBLEM AND THAT FORD IS AWARE OF THE PROBLEM. REALLY? FORD IS AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL!!! GUESS IT'S ALL ABOUT THE ALMIGHTY DOLLAR TO THEM. I THANK GOD THIS HAPPENED TO ME ON A SATURDAY AFTERNOON AND NOT DURING THE WEEK WHEN I'M ON BUSY LOS ANGELES FREEWAYS! SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED (IF IT HASN'T HAPPENED ALREADY) BECAUSE OF THIS THROTTLE BODY ISSUE. LUCKILY THE DEALERSHIP ALREADY HAD THE PART IN STOCK AND HOPEFULLY FIXED THE ISSUE/ THEN- ON AUGUST 4, 2016, I GO TO START THE EXPLORER TO HEAD TO WORK WHEN IT HESITATED TO START. ALL SCREENS AND DASH WERE BLACK, THEN I GET A "BLIND SPOT FAULT" WARNING AND "CROSS TRAFFIC FAULT" WARNING. SO, I TURNED THE ENGINE OFF AND THEN ON AGAIN AND IT APPEARED ALL SYSTEMS WERE GO. ALSO, MY USB AND POWER PORTS HAVE BEEN WITHOUT POWER FOR ABOUT THE LAST 3 WEEKS. I'M LITERALLY SCARED TO DRIVE THIS THING. EVERY TIME I GET IN IT, I WONDER IF IT'S GOING TO
NEW 2016 FORD EXPLORER XLT, 6000 MILES, WITHOUT WARNING LOOSES POWER, CAR STAYS RUNNING, BUT ACTS LIKE IN NEUTRAL. ENGINE LIGHT AND AIR BAG LIGHT COME ON, SAYS TO CALL DEALER, EMERGENCY. THIS HAPPENED ON HIGHWAY 285, 10 LANES OF VERY FAST MOVING TRAFFIC,WITH MY WIFE AND CHILD IN THE CAR, VERY DANGEROUS WE WERE ALMOST WAS STUCK IN MIDDLE LANE AS THE CAR GLIDED TO A STOP. HAVE SEEN HUNDREDS OF REPORTS ON THE INTERNET ABOUT THIS SAME PROBLEM. FORD DEALER WAS AWARE OF THE ISSUE, REPLACED THROTTLE BODY, THIS PART IS DEFECTIVE AND THE ISSUE IS WELL DOCUMENTED ON THE INTERNET. THEY REPLACED THE PART AT NO COST, BUT I HAVE NO CONFIDENCE THEY ACTUALLY KNOW THE ISSUE OR IF THIS WILL HAPPEN OVER AND OVER. BASED ON THE OTHER REPORTS I HAVE SEEN THIS ALWAYS HAPPENS AROUND 7000 MILES. I HAVE RECENTLY RECEIVED A LETTER FROM FORD REGARDING MY 2014 FOCUS, STATING IT HAS THE SAME ISSUE AND THAT THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 10 YEARS. I AM NOW CORNERED THIS AFFECTS ALL FORD MODELS.
LOST POWER WHILE CROSSING AN INTERSECTION. WAS ABLE TO GLIDE THE CAR TO THE SIDE OF THE ROAD. INTERNET SEARCH DISCLOSED THAT IT IS A PROBLEM WITH SEVERAL FORD CARS AND POSSIBLY A FAULTY ETB. HAD IT HAPPENED ON A FREEWAY I WOULD PROBABLY BE DEAD. THE PROBLEM WITH THIS DEFECTIVE COMPONENT HAS BEEN REPORTED BEFORE BUT SO FAR NO RECALL HAS BEEN ISSUED. PLEASE DO SOMETHING!!!
ON TWO SEPARATE OCCASIONS MY 2016 FORD EXPLORER SPORT FOUR-WHEEL-DRIVE, WITH APPROXIMATELY 6100 MILES, THE AUTOMATIC TRANSMISSION FAILED TO STAY IN THE PARK POSITION. ON THE FIRST OCCASION IN JUNE 2016 THE VEHICLE ROLLED AWAY AFTER EXITING THE VEHICLE AT A SHOPPING CENTER PARKING LOT AND HAD TO BE CHASED DOWN! THANKFULLY CAUGHT UP WITH IT AND JUMPED BACK IN BEFORE IT HIT SOMEONE OR ANOTHER VEHICLE! THE SECOND OCCURRENCE WAS ON AUGUST 1, 2016 PARKED IN FRONT OF A COMMERCIAL BUILDING AND AGAIN THE VEHICLE'S AUTOMATIC TRANSMISSION DID NOT STAY IN THE PARK POSITION AND BEGAN TO ROLL AWAY, THANKFULLY THIS TIME BEFORE EXITING THE VEHICLE. INITIALLY THOUGHT THE FIRST TIME WAS A FLUKE BUT SINCE IT HAS HAPPENED TWICE IT IS A SAFETY CONCERN THAT NEEDED TO BE REPORTED.
ELECTRONIC THROTTLE BODY ISSUES. WHILE DRIVING VEHICLE (THAT HAS ONLY 8300 MILES) THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND PUT THE VEHICLE INTO A "LIMP MODE" WHILE DRIVING. WHILE DRIVING 50 MPH DOWN A BUSY LOCAL ROAD THE WRENCH SAFETY LIGHT CAME ON ALONG WITH "SEE MANUAL" ON DISPLAY AREA. VEHICLE SUDDENLY WOULD NO LONGER ACCELERATE AND IDLED AT LESS THAN 5 MPH. EXTREMELY DANGEROUS WHILE DRIVING DOWN THE ROAD AND THE VEHICLE JUST STOPS ACCELERATING WHILE IN TRAFFIC. WAS ALMOST IN MULTIPLE ACCIDENTS WHILE TRYING TO COAST THE VEHICLE OUT OF THE ROADWAY. HAD TO BE TOWED TO LOCAL DEALERSHIP. WENT ONLINE AND READ OVER 50 REVIEWS OF THIS HAPPENING TO OTHER PEOPLE!!
REAR WINDOW WIPER IS NOT WORKING ANYMORE.
THIS COMPLAINT IS FOR MY NEW 2016 FORD EXPLORER THAT HAS THE SAME ISSUE AS MY PREVIOUS FORD EXPLORER LEAKING EXHAUST FUMES INTO THE DRIVER'S CABIN INTERIOR. I TRADED IN MY 2013 FORD EXPLORER I HAD SINCE NEW FOR ANOTHER NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME EXHAUST FUME LEAKAGE ISSUE I HAD WITH THE 2013 UNIT (NHTSA COMPLAINT NUMBER 10892577) - BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD (AGAIN), THEY ASKED ME TO BRING THE NEW UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER. I AM CONSULTING MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY ORIGINAL 2013 FORD EXPLORER MIGHT HAVE CAUSED THE LYMPHOMA CANCER I WAS DIAGNOSED WITH ON DECEMBER 2015.
VEHICLE SUDDENLY STOPS ACCELERATING. WAS DRIVING AND HAD GAS PEDAL TO THE FLOOR, BUT VEHICLE KEPT SLOWING DOWN THEN SUDDENLY JERKED FORWARD. DRIVING DOWNHILL WHILE BRAKING AND RPM GAUGE SURGING FOR NO REASON.
PURCHASED VEHICLE NEW ON 06/24/16. ON 06/28/16 WAS DRIVING ON A NEIGHBORHOOD STREET TRAVELING AROUND 20 MPH AND VEHICLE LOST POWER. VEHICLE FLASHED ERROR CODE FULL ACCESSORY POWER ACTIVE, NO WRENCH SYMBOL AND ENGINE WAS STILL ON JUST NO RESPONSE FROM ACCELERATOR. VEHICLE DRIFTED TO SIDE OF ROAD AND WAS PUT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. ON 06/29/2016 WAS IN A PARKING LOT GOING 10 MPH WHEN THE SAME ISSUE OCCURRED. AGAIN PUT IT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. DROVE 6 MILES DOWN THE ROAD AND THE SAME ISSUE OCCURRED, AROUND 25 MPH. AGAIN VEHICLE DRIFTED OFF OF THE ROAD AND THIS TIME THE VEHICLE HAD TO BE TURNED OFF AND TURNED BACK ON TO GET THE VEHICLE TO WORK. WITH ALL THREE INSTANCES THE ENGINE WAS ON JUST NO RESPONSE FROM THE ACCELERATOR AND THERE WAS NO WRENCH SYMBOL DISPLAYED. THE VEHICLE FLASHED THE ERROR CODE FULL ACCESSORY POWER ACTIVE AND THE START BUTTON WOULD FLASH. VEHICLE WAS DROPPED OFF AT THE FORD DEALERSHIP WE PURCHASED IT NEW ON 06/29/16 WITH 340 MILES. NO ERROR CODES WERE DETECTED WHEN THE TECH PLUGGED THE VEHICLE IN. AS OF 08/02/16 VEHICLE IS STILL AT THE DEALER AND THE DEALER IS WAITING FOR FORD TO OFFER IDEAS ON HOW TO FIX THIS ISSUE. FORD HAS NOT CONTACTED US AT ALL TO GIVE UPDATES ON STATUS OR OFFER A RESOLUTION.
2016 FORD EXPLORER SHUTS OFF WHILE DRIVING. IT'S A KNOWN ISSUE, BUT THE VEHICLES ARE STILL BEING SOLD AND NO RECALL OR SYSTEMATIC WAY OF REPLACING IT. I WAS ON THE HIGHWAY AND THE VEHICLE JUST SLOWED DOWN TO A CRAWL TWICE. FORD OFFER NO SOLUTION. I CHECKED ONLINE AND THIS SEEMS TO BE A PROBLEM MANY PEOPLE ARE EXPERIENCING. I ALMOST GOT HIT TWICE TRYING TO GET TO THE SHOULDER LANE.
ACCELERATOR ISSUE - FORD EXPLORER LIMITED 2016: UPON INITIAL ACCELERATION THROUGH AN INTERSECTION (MAN-O-WAR/TODD'S RD. LEXINGTON, KY) AND REACHING APPROXIMATELY 10MPH THE VEHICLE FAILED TO ACCELERATE THEN BEGAN COASTING. AFTER FOUR OR FIVE ATTEMPTS TO PUSH THE ACCELERATOR, THE ENGINE (2.4L) REVVED AND THE VEHICLE BEGAN GAINING SPEED WITH NO FURTHER PROBLEMS. THE VEHICLE WAS CLEARLY IN DRIVE, HAD A FULL TANK OF GAS AND HAS ONLY 3500 MILES ON ODOMETER. UPON NOTIFYING ROADSIDE ASSISTANCE THIS DATE, THE INDIVIDUAL ANSWERING THE CALL STATED THIS IS A COMMON PROBLEM WITH NEW FORD EXPLORERS.
I HAVE TO MAJOR COMPLAINTS WITH THE FORD EXPLORER 2016. THE TRUCK WAS PURCHASED BRAND NEW. THE FIRST OCCURRED WHEN I WAS ON MY WAY TO WORK ABOUT 7:30AM. I WAS DRIVING ABOUT 60 MILES PER ON HOUR ON A CITY STREET AND ALL OF A SUDDEN A WRENCH SYMBOL SHOWS AND THE CAR WILL NOT ACCELERATE ANYMORE. I HAD NEVER SEEN THIS SYMBOL BEFORE SO I WASN'T SURE WHAT WAS GOING ON AND COULD NOT FIND IT IN THE MANUAL. BEFORE THIS I ONLY COULD GO ABOUT 5 MILES PER HOUR MAX SPEED. WHEN I GOOGLED THE WRENCH MANY OTHERS HAD THE SAME ISSUE. I AM SURE FORD IS AWARE OF THIS AND SHOULD HAD SAID SOMETHING ABOUT THIS BEFORE WE PURCHASED IT. I HAD TO END UP LEAVING THE EXPLORER UP AT FORD FOR 2 AND A HALF WEEKS. WHEN I GOOGLED THE ISSUE IT SAID THESE EXPLORERS HAVE A FAULTY THROTTLE BODY THAT HAS TO BE REPLACED AND MY VEHICLE WAS NO DIFFERENT. ME AND MY WIFE SHOULDN'T HAVE TO MAKE MONTHLY PAYMENTS ON A BRAND NEW VEHICLE THAT HAS A KNOWN ISSUE. SECONDLY, ONCE WE HIT ABOUT 8,000 MILES THE HOOD MAKES A LOUD BUZZING/HUMMING SOUND ONCE YOU HIT ABOUT 60 MILES PER HOUR THAT DOES NOT STOP!!! MANY OTHER PEOPLE WITH THIS VEHICLE HAVE THE SAME PROBLEM ONCE I GOOGLED THIS! THIS IS ABSOLUTELY RIDICULOUS. THIS VEHICLE SHOULD BE RECALLED AND NOT SOLD! OUR ENTIRE TRIP THIS VEHICLE MADE THE SOUND NONSTOP. A PERSON SHOULD NOT HAVE TO HEAR THIS THE ENTIRE TIME ON A BRAND NEW VEHICLE THAT YOU MAKE MONTHLY PAYMENTS ON. SOMETHING SHOULD BE DONE ABOUT THIS. SINCE FORD DOES NOT WANT TO VOLUNTARILY ISSUE A RECALL LIKE THEY SHOULD,
THROTTLE BODY QUITS WORKING LEAVING YOU WITH NO ABILITY TO ACCELERATE IN TRAFFIC. WHILE DRIVING DOWN HWY CAR SUDDENLY LOST ABILITY TO ACCELERATE, HAD TO COAST UNTIL I COULD FIND A PLACE TO PULL SAFELY OUT OF TRAFFIC, VERY SCARY.
MY WIFE, AND 2 FRIENDS, WERE ATTEMPTING TO MERGE ONTO A MAJOR HIGHWAY WHEN THE VEHICLE LOST ALL POWER WITHOUT WARNING AND WAS ALMOST STRUCK BY A PASSING SEMI. THE WRENCH SYMBOL CAME ON. VEHICLE DRIFTED TO THE SHOULDER OF THE ROAD. HER FRIEND CALLED HER HUSBAND WHO KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE TOLD MY WIFE TO LET IT SIT A FEW MINUTES THEN TRY TO RESTART IT. IT DID START AND DROVE IT HOME WITH THE WRENCH SYMBOL ON. DID A QUICK INTERNET SEARCH AND FOUND OUT THIS IS A WELL KNOWN PROBLEM BY FORD. THE THROTTLE BODY NEEDS TO BE REPLACED. THIS VEHICLE ONLY HAS 8,000 PLUS MILES. TONIGHT WE ARE GOING TO ATTEMPT TO DRIVE IT TO THE DEALER AFTER ALL THE TRAFFIC DIES DOWN. SOMEONE IS GOING TO END UP DEAD OR BADLY INJURED. WHY HASN'T FORD DONE A RECALL?
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB
SHORTLY AFTER PURCHASING A NEW 2016 FORD EXPLORER WE BEGAN TO SMELL EXHAUST FUMES ON MY, MY WIFE AND YEAR AND A HALF OLD DAUGHTERS CLOTHING AFTER HAVING BEEN IN THE CABIN WITH THE REAR A/C TURNED ON. UNSURE OF WHERE THE SMELL WAS COMING FROM, WE EZLIMINATED THE POSSIBILITY OF THE ODOR BEING CAUSED FROM LOADING THE BABY IN WHILE HAVING THE VEHICLE RUNNING BY NOT STARTING THE VEHICLE UNTIL WE WERE ALL IN. AFTER A FEW SHORT MINUTES OF DRIVING WE WOULD HAVE THE SAME EXHAUST SMELL ON ALL OF OUR CLOTHING. IN ADDITION THERE WERE PLUMES OF BLACK SMOKE COMING OUT OF THE EXHAUST EVERY TIME I ACCELERATED FROM A STOP. ALTHOUGH THE TWO ITEMS MAY NOT BE LINKED, THE FACT WE ARE EXPERIENCING THIS AT LESS THAN 5K MILES IS MORE THAN UNSETTLING, NOT TO MENTION A POSSIBLE EXPOSURE TO CARBON MONOXIDE. I FEAR FOR THE HEALTH OF MY FAMILY AND ANY OTHER FAMILIES WHERE THIS SITUATION IS OCCURRING. FORD IS CLUELESS, AND CURRENTLY IS OFFERING NO MEANS OF TESTING THE CABIN FOR EXHAUST EMISSIONS. OUR DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK AND HAVE OFFERED NOTHING MORE THAN A SHOT IN THE DARK FIX TO THE ISSUE, WITH NO DIRECTION OR PROMISE OF A FIX.
I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEVERAL LIGHTS ON THE DASHBOARD LIT UP - CHECK ENGINE, AIRBAG, AND A NOTE CAME UP TO CHECK THE OWNER'S MANUAL. I WAS ABLE TO FINISH CROSSING THE INTERSECTION AT THE SLOWER SPEED AND PULL TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT AND IT OPERATED PROPERLY FOR A WHILE. LATER THAT NIGHT, I STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I MADE A LEFT HAND TURN. ONCE AGAIN, THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP WITH MULTIPLE WARNING LIGHTS. I PULLED TO THE SIDE OF THE ROAD AND CALLED AVIS ROADSIDE ASSISTANCE. THE PERSON ON THE LINE TOLD ME THIS WAS A COMMON ISSUE WITH FORD EXPLORERS AND THAT I HAD TO TURN THE CAR OFF, STEP ON THE ACCELERATOR, THEN PUT MY FOOT ON THE BRAKE AND RESTART THE CAR TO CLEAR THE FAULT BUT THE CHECK ENGINE LIGHT WOULD STAY ON. THE CHECK ENGINE LIGHT STAYED ON BUT I WAS ABLE TO PULL BACK ONTO THE ROAD AT FULL SPEED. APPROXIMATELY 1/4 MILE DOWN THE ROAD I STOPPED AT A TRAFFIC LIGHT. ONCE AGAIN, I BEGAN TO CROSS THE INTERSECTION WHEN THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP. I PULLED OVER AND RESET THE CAR AS I HAD DONE BEFORE AND PROCEEDED TO DRIVE AWAY. A FEW HUNDRED FEET AWAY, THE ACCELERATOR STOPPED WORKING AGAIN AND THE DASHBOARD LIT UP. I WAS AB
TURNED CAR ON, BACKED OUT OF DRIVEWAY & IT SUDDENLY LOST ALL POWER & "WRENCH" LIGHT CAME ON. COULD BARELY GET IT TO SIDE OF THE ROAD. AFTER TURNING IT OFF & ON THE ENGINE LIGHT ALSO CAME ON. CAR WAS UNDRIVABLE, NEEDED TO BE TOWED. DEALER SAID IT WAS THROTTLE BODY THAT NEEDED TO BE REPLACED. CAR IS ONLY 7 MONTHS OLD AND ONLY HAS 7715 MILES ON IT.
I HAVE RECENTLY HAD PROBLEMS WITH THE THROTTLE BODY IN MY 2016 EXPLORER, TO THE POINT THAT THE TRUCK WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO BUCK AND THEN WOULD NOT ACCELERATE. I COASTED TO THE SIDE OF THE ROAD BEFORE STOPPED AND PUT ON MY HAZARDS. I CALLED FORD ROADSIDE ASSISTANCE AND WAS STUCK IN THE SIDE OF THE ROAD WITH MY 2 KIDS WHILE IT TOOK MORE THEN 3 HRS BEFORE I CANCELLED AND LEFT THE CAR UNTIL THE FOLLOWING MORNING FOR AAA. IT WAS SENT TO FREEHOLD FORD WHERE THEY TOLD ME IT WAS A THROTTLE BODY DEFECT AND THAT IT NEEDS TO BE REPLACED. TODAY, 7-23-16 THE SAME ISSUE OCCURRED WHILE I WAS TRYING TO LEAVE THE PARKING LOT OF A RESTAURANT AND HEAD HOME WITH MY FAMILY IN THE CAR. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND I HAVE ONLY HAD THE TRUCK ONLY 8-9 MONTHS.
CAR JERKED AND THEN THE WRENCH LIGHT CAME ON. COULD NOT ACCELERATE OVER 5 MPH, HAS GAS PEDAL TO THE FLOOR, JUST OVER 7000 MILES.
DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.
DRIVING ON INTERSTATE HIGHWAY, WRENCH LIGHT CAME ON, LOSS OF ACCELERATION, LIMPED TO SIDE OF ROAD. WAS ON VACATION, BROUGHT CAR TO DEALER, NEEDED THROTTLE BODY AND WAS TOLD FORD HAD A 23 DAY BACK ORDER ON PART SO THIS IS OBVIOUSLY A COMMON, DANGEROUS PROBLEM. FORD WOULD NOT PAY FOR COMPARABLE RENTAL CAR.
WHILE MOVING AT HIGH SPEED IN RUSH-HOUR TRAFFIC IN THE FAST LANE ON HWY 680 S IN DUBLIN, CA THE ENGINE JUST SHUT DOWN. THIS IS DANGEROUS. THE CAR WAS TOWED TO FORD FOR REPAIR - THEY STATE IT WAS A "THROTTLE BODY ASSEMBLY" PROBLEM - APPARENTLY A WELL-KNOW PROBLEM. THIS HAPPENED WITH LESS THAN 6,000 MILES. ALSO, ALL 4 ORIGINAL EQUIPMENT TIRES BLEW-OUT WITH LESS THAN 6,000 MILES - ONLY ONE HAD A ROAD-HAZARD - ALL HAD SIDEWALL FAILURES. FORD REPAIRED THE THROTTLE-BODY ASSEMBLY BUT NOT THE TIRES. TO KEEP US HAPPY, THEY OFFERED US AN "EXTENDED WARRANTY" - THIS WAS NEVER PROVIDED - INDEED, DESPITE REPEATED E-MAILS TO 2 FORD REPRESENTATIVES OVER A 3-MONTH TIME-PERIOD, I NO LONGER RECEIVE ANY RESPONSE FROM THEM WHATSOEVER. THEREFORE, IT WOULD SEEM THAT NOT ONLY ARE THEY PROVIDING A DANGEROUS PRODUCT, THEY ARE ALSO DECEPTIVE IN THEIR HANDLING OF CUSTOMERS.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.
I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.
MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.
HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT
DRIVING ON I-10 ABOUT 1 MILE BEFORE DAPHNE, AL, ENGINE SPUTTERED AND VEHICLE BEGAN LOOSING SPEED. PRESSING THE GAS PEDAL DID NOTHING, CHECK ENGINE LIGHT CAME ON, SERVICE MANUAL LIGHT CAME ON, AND AIRBAG LIGHT CAME ON. COASTED TO THE SIDE OF THE INTERSTATE, STUCK BETWEEN THE WHITE LINE OF THE LANE EDGE AND A GUARDRAIL WITH ONLY INCHES TO SPARE FROM TRAFFIC PASSING AT 70 MPH. ALL THIS WITH MY WIFE IN THE FRONT SEAT AND OUR 2 DAUGHTERS IN THE BACKSEAT WHO ARE 2 YEARS OLD AND 5 MONTHS OLD. ENGINE WAS RUNNING ROUGH AND WOULD NOT INCREASE RPMS EVEN WHEN PRESSING THE ACCELERATOR PEDAL. SHUT ENGINE OFF AND ON 6 TIMES BEFORE IT FINALLY RESPONDED TO ACCELERATOR PEDAL INPUT. WAS FINALLY ABLE TO MERGE BACK ON TO THE INTERSTATE AND GET TO THE DAPHNE EXIT. WE HAD TO STAY THE NIGHT IN A HOTEL IN DAPHNE WHILE WE WAITED FOR ANOTHER VEHICLE TO GET US HOME TO LOUISIANA. THIS WAS A RENTAL VEHICLE AND HAD TO BE TOWED TO THE MOBILE AIRPORT SO THAT WE COULD GET ANOTHER VEHICLE FROM ENTERPRISE. A QUICK INTERNET SEARCH REVEALED NUMEROUS COMPLAINTS OF THE EXACT SAME ISSUE BUT NO EVIDENCE OF ANY RECALL. APPARENTLY THE THROTTLE BODY IS FAULTY AND MOST PEOPLE REPORT THAT THE PART IS ON BACK ORDER. FORD KNOWS ABOUT THIS PROBLEM AND NHTSA SHOULD TOO BUT SOMEHOW NOTHING IS BEING DONE. THIS INCIDENT LEFT US ON THE SIDE OF THE ROAD, INCHES FROM BEING KILLED BY PASSING MOTORISTS. HOW THIS IS NOT UNDER A RECALL OR STOP SALE ORDER IS BEYOND ME. PLEASE INITIATE A RECALL AND/OR STOP SALE ORDER ON THESE VEHICLES BE
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
WITH ONLY 3.9 K MILES THE VEHICLE STOPPED ACCELERATION AND TURNED OFF. I WAS ABLE TO TURN THE CAR ON, HOWEVER, THE VEHICLE WOULD ONLY MOVE AT IDLE SPEED WHILE IN DRIVE. FORTUNATELY I HAD ENOUGH TO IDLE MY WAY TO THE SIDE OF THE ROAD. THE PART THAT WENT OUT WAS THE THROTTLE BODY. ALTHOUGH THE MANUFACTURER REPLACED THE PART ON THE VEHICLE, I FEEL THAT THEY HAVE BEEN VERY IRRESPONSIBLE IN NOT RECALLING THIS PART AND ADVISING BUYERS THAT THE CAR HAS A "FAULTY" THROTTLE BODY. EVERYONE AT FORD THAT I HAVE SPOKE TO ALMOST IMMEDIATELY KNEW WHAT THE ISSUE LEADING ME TO BELIEVE THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS ISSUE. THIS ISSUE COULD HAVE CAUSED A SEVERE ACCIDENT IF THE CAR WOULD HAVE SHUT OFF OR DE-CCELERATED WHILE DRIVING AT A HIGH RATE OF SPEED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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