TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, A SULFURIC, EGG-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS NOTICED OVER A DOZEN TIMES, ESPECIALLY DURING HEAVY ACCELERATION OR DRIVING UP AN INCLINE. THE VEHICLE WAS TAKEN TO ASTORG FORD IN PARKERSBURG, WEST VIRGINIA WHERE THE O2 SENSOR AND CATALYTIC CONVERTER WERE DIAGNOSED, BUT NO ISSUES WERE FOUND WITH EITHER OF THEM. IN ADDITION, THE DEALER STATED THAT THERE WAS AN UNKNOWN TSB THAT APPLIED TO THE VEHICLE THAT CAME OUT IN MAY OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
2016 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
THERE ARE EXHAUST FUMES COMING INTO THE CABIN OF THIS 2016 FORD EXPLORER. THE SMELL STINKS AND THE GASES HAVE MADE THE OCCUPANTS OF THE EXPLORER SICK. THE DEALERSHIP HAS ACKNOWLEDGED THE SMELL. IT HAS HAD AT LEAST NINE OPPORTUNITIES TO FIX THE PROBLEM, BUT IT HAS BEEN UNSUCCESSFUL. FORD IS AWARE OF THE PROBLEM. THE EXHAUST FUMES COME INTO THE CABIN AT VARIOUS TIMES. THE PROBLEM USUALLY OCCURS WHEN THE REAR A/C RE-CIRCULATION IS ON AND WHEN THERE IS HEAVY ACCELERATION OR GOING UPHILL. THERE HAVE NOT BEEN ANY ALTERATIONS TO THE EXPLORER EXCEPT FOR THE REPAIRS ATTEMPTED BY THE DEALERSHIP. IN MAY 2017, THE DEALERSHIP USED TSB 17-0044 TO TRY TO STOP THE FUMES FROM COMING INTO THE CABIN. AGAIN, IT WAS UNSUCCESSFUL. IT APPEARS THE FORD TOLD THE DEALERSHIP TO ALSO TRY TSB 14-0130. THAT REPAIR DID NOT WORK EITHER.
MY STOCK (UNALTERED) 2016 FORD EXPLORER SPORT WITH ECOBOOST ENGINE EMITS A ROTTEN EGG, SULFUR-LIKE ODOR INTO THE PASSENGER CABIN UPON FULL THROTTLE ACCELERATION. THIS CONDITION DOES NOT OCCUR DURING NORMAL (LESS THAN FULL THROTTLE ACCELERATION) DRIVING. THIS CONDITION OCCURS ONLY DURING FULL THROTTLE ACCELERATION AND IS REPLICABLE. THIS CONDITION HAS OCCURRED SINCE ORIGINAL PURCHASE IN 04/2016 AND CONTINUES TODAY.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A STRONG FUEL ODOR BECAME PRESENT INSIDE THE CABIN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND HAD TO OPEN ALL THE WINDOWS. THE CONTACT EXITED THE VEHICLE, CHECKED INSIDE THE ENGINE COMPARTMENT AND OUTSIDE THE VEHICLE BUT THERE WERE NO NOTICEABLE LEAKS. THE CONTACT WAITED FOR APPROXIMATELY TEN MINUTES AND GOT INSIDE THE VEHICLE AND STARTED DRIVING BUT THE ODOR BECAME STRONGER ALSO NOTICED THAT THE ODOR WAS EMERGING FROM THE AIR VENTS. THE CONTACT TURNED OFF THE AIR CONDITIONING AND DROVE TO THE DEALER BRADLEY FORD OF LAKE HAVASU, ARIZONA. THE DEALER KEPT THE VEHICLE FOR EVALUATION AND THEY HAD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER: CAS-12708860 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,500.
EVERY TIME I STEP ON THE GAS TO ACCELERATE QUICKLY, THE INSIDE OF MY CAR STARTS TO SMELL LIKE SMOKE OR SOMETHING IS BURNING. I HAVE TO LOWER MY WINDOWS FOR ABOUT A MINUTE TO CLEAR THE AIR OUT. IT HAS BEEN GOING ON FOR MONTHS.
UNDER ACCELERATION, A VERY STRONG "ROTTEN EGG" ODOR ENTERS THE VEHICLE'S CABIN. THE ODOR IS SO FOUL THAT IT HAS AT TIMES CAUSED HEADACHE AND/OR A QUEASY FEELING. THIS HAPPENS CONTINUOUSLY ON AND OFF THE HIGHWAY, ONLY UNDER ACCELERATION.
I AM AN OWNER OF A 2016 FORD EXPLORER THAT WAS PURCHASED BRAND NEW AT A DEALERSHIP HERE IN AZ LAST YEAR IN JANUARY. IMMEDIATELY AFTER PURCHASE, I STARTED NOTICING FUEL LEAKAGE FROM THE VEHICLE AND VEHICLE USING A LOT OF GAS EVERYDAY. I TOOK MY TRUCK BACK TO THE DEALERSHIP AND WAS TOLD EVERYTHING IS OK. AS TIME WENT ON, I NOTICED THAT EVERY TIME I ACCELERATED ON THE GAS, THE TRUCK SLOWED DOWN. TOOK TRUCK TO DEALERSHIP AND WAS TOLD ONCE AGAIN NOTHING IS WRONG. A COUPLE OF MONTHS AGO, THE BATTERY DIED. I HAVE THE TRUCK TOOWED TO THE DEALERSHIP AND THEY REPLACED THE BATTERY. TWO WEEKS LATER, THE BATTERY DIES AGAIN. I HAD IT TOWED TO THE DEALERSHIP AGAIN. THEY REPLACED THE BATTERY AGAIN AND NOTICED A RECALL ON THE TRUCK. A WEEK LATER I'M DRIVING MY KIDS TO SCHOOL WHEN THE DASHBOARD GOES BLACK AND THEN LIGHTS UP AGAIN. ALL OF A SUDDEN IT HAPPENS AGAIN, THE DASHBOARD GOES BLACK AND THE SPEED STARTS DECELERATING. I HURRY UP AND GET TO THE SAFETY SIDE OF THE HIGHWAY. I CUT THE TRUCK COMPLETELY OFF, WAITED A FEW MINUTES AND IT STARTED RIGHT BACK UP. I TOOK THE TRUCK TO THE DEALERSHIP. ONCE AGAIN, I'M TOLD THAT NOTHING IS WRONG WITH THE VEHICLE. YESTERDAY THE TRUCK DASHBOARD STARTS GOING ON AND OFF. THEN THE TRUCK COMPLETELY DIES. I CALLED ROADSIDE ASSISTANCE AND HAD THE TRUCK TOWED TO THE DEALERSHIP. I WAITED FOR OVER 5 HOURS AT THE DEALERSHIP BEFORE THEY TOLD ME WHAT "MIGHT" BE THE PROBLEM. I WAS TOLD THERE MIGHT BE AN ELECTRICAL SHORTAGE BETWEEN THE MONITOR, RADIO, ODOMETER, AND CLIM
I WAS DRIVING ON THE HIGH WAY YESTERDAY AND THE CAR COULDN'T BE MOVED WITH THE GAS PEDAL. I COASTED TO THE NEXT EXIT, TURNED OFF THE CAR AND BACK ON AND IT WORKED AGAIN. TODAY THE SAME THING HAPPENED, BUT THIS TIME IT DIDN'T WORK AGAIN. I HAD ADAC (HERE IN GERMANY) COME AND TAKE A LOOK AT IT. THEY RESET THE "SYSTEM" AND FOLLOWED ME TO MY FORD CAR GARAGE SHOP.
WHILE IN MOTION AND ACCELERATING ABOVE 2500 RPM, EXHAUST FUMES FILL THE CABIN. WE TOOK IT INTO A DEALERSHIP WHERE THEY TRIED TO FIX THE ISSUE USING A TECHNICAL BULLETIN FORD ISSUED. THE PROBLEM PERSISTS.
PURCHASED NEW 2016 FORD EXPLORER SPORT IN JAN 2017. LAST WEEK AT 5400 MILES TIRE SENSOR INDICATED THAT FRONT PASSENGER TIRE LOST AIR TO 6LBS WHILE PARKED. TOOK TO DEALER WHO SAID PUNCTURE OCCURRED WHICH NEVER DID OCCUR. SMALL CRACK IN SIDEWALL LOOKS LIKE DEFECT ON SAME TIRE THAT HAS BEEN RECALLED BY HANKOOK BUT IN A SMALLER SIZE. TIRE IS A 20" HANKOOK VENTUS S1 NOBLE 2. TIRE APPEARS TO BE DESIGNED FOR SEDAN OR SPORTS CAR BUT WAS OEM TIRE ON FORD EXPLORER SPORT...COULD BE A PROBLEM? DEALER EVENTUALLY REPLACED TIRE WITH SAME WITHOUT ADMITTING IT WAS DEFECTIVE.
PURCHASED 2016 FORD EXPLORER IN APRIL OF 2016. INITIALLY, SHORTLY AFTER THE PURCHASE, I CONTINUALLY NOTICED THE SMELL OF BURNING PLASTIC FROM THE ENGINE AREA AFTER A LOT OF CITY DRIVING. I ASSUMED IT WAS THE FACT THE VEHICLE WAS NEW AND WAS STILL BREAKING IN. SEVERAL MONTHS WENT BY AND I SIMPLY BECAME ACCUSTOMED TO IT. READ ONLINE ABOUT PLASTIC BAGS MAKING THAT SMELL SOMETIMES WHEN STUCK ON THE HOT EXHAUST PIPES AND THOUGHT IT COULD BE THAT. DIDN'T THINK ABOUT IT MUCH BECAUSE IT WAS NOT OVERBEARING IN THE CABIN. HOWEVER, AS OF SEVERAL WEEKS AGO, SMELL WAS GETTING WORSE SO I MENTIONED TO DEALER. THEY TOLD ME IT'S AN EXHAUST LEAK. IT'S TAKEN TWO WEEKS TO ORDER THE PARTS AND GET ME RESCHEDULED FOR SERVICE AND THE SMELL HAS BECOME MUCH WORSE SINCE THAT VISIT. WONDERING IF TECH LOOSENED EXHAUST SYSTEM. VERY HARD TO DRIVE WITH THE WINDOWS UP - NEEDS CONSTANT FLOW OF FRESH AIR. SMELLS MORE LIKE "TYPICAL" EXHAUST SMELL NOW - INSIDE AND OUTSIDE THE VEHICLE. I DRIVE 30-50 MILES IN THE CITY EACH DAY, SO IT'S A CONSTANT SMELL. CAN'T PARK IN THE GARAGE BECAUSE ODOR GETS INTO THE HOUSE. JUST LEARNING THAT IT'S AN EXHAUST LEAK HAS ME WORRIED BECAUSE I HAVE TOLERATED THIS FOR OVER A YEAR.
I HAVE BEEN TAKING THIS VEHICLE INTO THE DEALERSHIP MANY TIMES SINCE JULY 2016 FOR AN EXHAUST SMELL IN THE CABIN WHEN ACCELERATING AND AT HIGH SPEEDS AND CONSTANTLY FEEL DIZZY AND NAUSEOUS WHEN DRIVING THE VEHICLE. I HAVE TRIED MULTIPLE DEALERSHIPS TO FIX AND THEY HAVE TRIED ALL THE TSB'S THAT APPLY TO THE 2011-15'S, BUT SEEM TO NOT WORK ON THE 2016. THEY HAVE RESEALED THE VEHICLE AT LEAST 3 TIMES, REPLACED THE EXHAUST SYSTEM, AND OTHER PARTS, AND WHO KNOWS WHAT ELSE THEY'VE TRIED, BUT STILL WITH NO RESOLUTION. I'M TAKING IT BACK TO THE DEALERSHIP YET AGAIN TOMORROW, BUT REFUSE TO TAKE THIS VEHICLE BACK HOME UNTIL THE SMELL IS COMPLETELY GONE, WHICH SEEMS TO BE AN IMPOSSIBLE FEAT AT THIS POINT. I HAVE A CASE OPEN WITH FORD, BUT HAVE NOT NOT MADE ANY PROGRESS WITH THEM EITHER (OVER 6 WEEKS). PLEASE DO WHAT YOU CAN TO GET THEM TO MAKE A RECALL ASAP BEFORE I BECOME ONE OF THOSE SOCCER MOMS THAT PASSES OUT BEHIND THE WHEEL WITH HER KIDS AND DOGS IN THE CAR AND THEY MAKE A LIFETIME MOVIE ABOUT HOW MY HUSBAND CAN NO LONGER LIVE WITHOUT US :)
TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING GLUE SMELL IN THE CAR THAT ALSO GIVES ME A HEADACHE AND THERE ARE DAYS WHERE I CANNOT DRIVE MY CAR. I HAVE TAKING IT TO THE DEALERSHIP FOUR TIMES AND STILL THE ISSUE IS NOT FIXED, I HAVE SMALL CHILDREN AND I NO LONGER ALLOW THEM TO DRIVE MY VEHICLE DUE TO THE CHEMICALS THAT ARE COMING INTO MY CAR. MY CAR IS NOW STILL SITTING AT DEALERSHIP BECAUSE OF THIS SMELL.
STRONG EXHAUST SMELL IN CABIN WHENEVER HARD ACCELERATION. FOR EXAMPLE ANYTIME I AM GETTING ON THE FREEWAY FREEWAY.
THIS HAS HAPPENED TWICE NOW, WHEN DRIVING ON THE HIGHWAY (WITH NO WARNING OR ANY CHECK ENGINE LIGHTS ON) THE ENGINE WILL SUDDENLY STOP, A NOTICE TO "CHECK MANUAL" PLUS A WRENCH LIGHT WILL COME ON. THE VEHICLE WILL NOT ACCELERATE, FORCING YOU TO COAST OR STOP ON THE SIDE OF A ROAD/HIGHWAY. VEHICLE HAS LESS THAN 14,000 MILES ON AND HAS HAD MAINTENANCE AND OIL CHANGES REGULARLY.)
NOTICED 2 WEEKS AGO THAT THE HANKOOK VENTUS S1 NOBLE2 TIRES ON OUR EXPLORER WERE PEELING AND CHUNKS WERE COMING OUT. WE BROUGHT THE CAR TO THE DEALER SINCE THEY HAD JUST PERFORMED A TIRE ROTATION A COUPLE WEEKS PRIOR AND SAID THE TIRES WERE IN GOOD SHAPE. THEY SAID "OH, YOU HAVE THE HANKOOK? THOSE ARE KNOWN FOR THAT". THEY COULD NOT REPLACE THEM. CONTACTED HANKOOK AND FORD. WE WERE TOLD THEY WOULD PUT NEW HANKOOK TIRES ON, BUT AFTER LOOKING AT THE COMPLAINTS ONLINE AND THE FACT THAT HANKOOK LISTS THE TIRES AS "THE HANKOOK VENTUS S1 NOBLE 2 TIRE IS AN ULTRA HIGH PERFORMANCE ALL-SEASON TIRE THAT IS DEVELOPED SPECIFICALLY FOR HIGH END SPORTS CARS AND MAXIMUM HANDLING." THIS WOULD MEAN THEY ARE NOT DESIGNED FOR A 4 WHEEL DRIVE SUV. WE ARE STILL DEALIGN WITH FORD TO TRY AND GET A DIFFERENT TIRE PUT ON OUR VEHICLE. HOW SUCH AN UNSAFE TIRE CAN BE SOMETHING THAT A CAR DEALER AND MANUFACTURER CAN KNOWINGLY PUT ON A CAR WHEN "IT IS A KNOWN ISSUE ON THIS VEHICLE WITH THIS TIRE" IS BEYOND MY UNDERSTANDING. TREAD WEAR WAS AT 11,100 WHEN THIS ISSUE OCCURRED.
EXHAUST FUMES IN PASSENGER COMPARTMENT. RETURNED TO DEALERSHIP THREE TIMES AND STILL NO FIX. HAD TO KEEP WINDOWS OPEN TO OPERATE EVEN A SHORT DISTANCE. ONLY 5,200 MILES ON THIS VEHICLE. I HAVE SURVIVED EXPOSURE TO AGENT ORANGE AND TONS OF ASBESTOS IN THE DEFENSE OF OUR COUNTRY BUT I REFUSE TO SUCCUMB TO CARBON MONOXIDE AT THE HANDS OF THE FORD MOTOR CO. MY WIFE AND I LOST OUR INVESTMENT , DOWN PAYMENT, AND TRADE IN VALUE FOR THE EIGHTEEN MONTHS THAT WE OWNED THIS VEHICLE WHICH WE DUBBED THE MOBILE GAS CHAMBER.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLED EXHAUST FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHARPE MOTOR DEALER WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED. THE FUME ODOR REMAINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FUMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000.
WHENEVER YOU ACCELERATE QUICKLY OR PUT THE ENGINE UNDER STRAIN (SUCH AS GOING UP A HILL) AND THE AIR CONDITIONING IS ON AND RECYCLE MODE IS ENGAGED YOU GET A STRONG EXHAUST ODOR INTO THE CABIN. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP TO FIX THIS PROBLEM BUT THE FIX HAS NOT WORKED.
THE SEAL AROUND MY WINDSHIELD FLAPS WHEN IT IS WARM OUTSIDE. IT CAUSES A HORRIBLY LOUD NOISE/VIBRATION.
EXHAUST FUMES ENTER CABIN THRU AIR VENTS WHEN THE CAR IS IN HEAVY ACCELERATION AND AIR IS ON RECIRCULATE.
WHILE DRIVING AT SPEED THE POWER STEERING FAILED GOING INTO A CORNER, AT THE SAME TIME THE BATTERY WARNING LIGHT APPEARED ON THE DASH. IT WAS A DANGEROUS CURVE. I DROVE THE CAR THE NEXT DAY AND IT HAPPENED A SECOND AND THIRD TIME. WAITING FOR DEALER RESPONSE IT IS UNSAFE AT THE LEAST OR WORSE....
EXHAUST SMELL IN THE INTERIOR COMING OUT OF THE HVAC VENTS DURING SUSTAINED ACCELERATION SUCH AS GETTING ONTO THE HIGHWAY. HAS BEEN TO FORD AND HAD RELATED TSB PERFORMED AS WELL AS THE EXHAUST CHANGED WITH NO CHANGE IN THE PROBLEM.
ALONG WITH MANY OTHER EXPLORER OWNERS I AM HAVING AN ISSUE WITH SMELLS IN MY 2016 EXPLORER. WHEN ACCELERATING I GET THE OCCASIONAL ROTTEN EGG/SULFUR SMELL COMING FROM THE VENTS. I ALSO GET ON OCCASION A SMELL OF BURNT EXHAUST IN THE CAR WHEN IDLING OR PARKED FOR A SHORT PERIOD OF TIME. I ALSO GET A STRONG ANTIFREEZE SMELL AFTER DRIVING FOR A WHILE (NO VISIBLE LEAKS). THE DEALERSHIP HAD THE CAR FOR AN ENTIRE DAY AND (AS USUAL) COULD NOT DUPLICATE THE PROBLEMS. FORD NEEDS TO ADMIT THEY HAVE A PROBLEM THAT IS WIDESPREAD AND IT NEEDS TO BE FIGURED OUT NOW. THIS IS MY FIRST FORD SINCE 1993 AND I'M NOT VERY PLEASED WITH MY PURCHASE.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE POWER LIFTGATE INDEPENDENTLY CLOSED AND A WARNING CHIME COULD BE HEARD BEFORE THE LIFT GATE CLOSED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE LIFTGATE MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN FORD CASE NUMBER: CAS12185619. THE FAILURE MILEAGE WAS APPROXIMATELY 18,500.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
WHILE DRIVING @ 50MPH ON A MULTI LANE ROAD, ENGINE IMMEDIATELY WENT TO IDLE AND THE GAS PEDAL WAS INOPERATIVE. LOST ALL POWER AND VEHICLE CAME TO A COASTING STOP. FORTUNATELY THERE WAS AN EXIT NEARBY AND WAS ABLE TO GET THE VEHICLE OFF THE MAIN ROAD. TRIED TO RESTART THE VEHICLE BUT NO EFFECT. HAD VEHICLE TOWED TO DEALER AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. FORTUNATELY THIS DID NOT HAPPEN DURING RUSH HOUR AS THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER SEARCHING THE INTERNET, THIS APPEARS TO BE A SYSTEMATIC PROBLEM WITH FORD. JUST WANTED TO GO ON RECORD THAT I ALSO HAD THIS PROBLEM. VEHICLE HAS 11K MILES.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE SIMILAR TO ROTTING EGGS. THE CONTACT WAS UNABLE TO DETECT THE ORIGIN OF THE ODOR. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
THE CAR SUDDENLY STOPS ACCELERATING. THIS IS THE 2ND TIME IT HAS HAPPENED TO ME. BOTH TIMES, THE GAS PEDAL WILL NOT WORK, GEARS DO NOT WORK. IT WILL NOT DRIVE OR REVERSE. THE FIRST TIME, THE DEALERSHIP REPLACED THE THROTTLE BODY, SAID THEY HAVE HAD ISSUES WITH SEVERAL AND WITH REPLACEMENT IT HAS CORRECTED THE PROBLEM. I HAVE NOW HAD THE REPLACEMENT AND THE SAME THING HAPPENED AGAIN. IT IS CURRENTLY BACK AT THE DEALER. I BOUGHT THIS VEHICLE NEW IN FEB 2016 AND IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT. THIS IS VERY DANGEROUS AS IT COMES WITH NO WARNING. I COULD BE PULLING OUT IN TRAFFIC AND THE CAR COULD STOP ACCELERATING! I NO LONGER FEEL SAFE DRIVING THIS CAR.
TREAD ON MY HANKOOK TIRES IS PEELING OFF. THEY HAVE 27,000 MILES ON THEM. I ONLY DRIVE TO WORK AND BACK. THEY ARE THE VENTUS S1 NOBLE 2.
THE TIRES HAVE 26000 MILES ON THEM AND THE TIRE IS PEELING OFF LIKE FLAKES. I LIVE IN GAINESVILLE, FL, WHICH HAS VERY GOOD ROADS AND I DRIVE 99% OF THE TIME WITHIN CITY OTHER THAN GOING TO ORLANDO OR JACKSONVILLE ON I75. ALSO THE TIRES HAVE WORN OFF WAY TOO QUICKLY THAN NORMAL AS THEY HAVE REACHED 4MM WEAR WITHIN 26000 MILES!! THE TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING 4% DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
EXHAUST FUMES WHILE IN MOTION - EGG SMELL LIKE- BURNED HAIR - MOSTLY WHEN ACCELERATING I HAVE NOTICED SINCE W PURCHASED DEALER HAD ME CHANGE ALL OF THE FILLTERS GOING IN FOR A SECOND TRY ON APRIL 25TH
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE HAD BEEN EXTREMELY STRONG EXHAUST FUMES EMITTING ON THE INSIDE AND OUTSIDE OF THE VEHICLE THAT HAD PROGRESSED. THE DEALER HAD REPLACED THE MUFFLER, PRESSURIZED THE CABIN, INSPECTED THE SEALS AROUND THE REAR OF THE EXHAUST BUT HAD BEEN UNABLE TO DETERMINE IF THE REPAIRS MAY PROVIDE A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH I HEARD A NOISE AND CAUGHT A GLIMPSE OF A OBJECT FLYING BY THE PASSENGER SIDE WINDOW OF MY VEHICLE. UPON STOPPING TO INVESTIGATE THE SUDDEN OCCURRENCE I DISCOVERED THAT THE PIECE OF PLASTIC TRIM ON THE FRONT WINDSHIELD PASSENGER SIDE HAD BROKEN OFF. I RETRIEVED IT FROM THE SHOULDER OF THE ROAD AND UPON EXAMINATION IT APPEARS THAT THE MOLDED CLIP HOLDERS BROKE AWAY FROM THEIR ANCHORS. FORTUNATELY THERE WAS NO VEHICLE BEHIND ME OR TO MY RIGHT. HAD THERE BEEN A VEHICLE IN CLOSE PROXIMITY THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I KNOW THAT THIS INCIDENT STARTLED ME. HAVING RESEARCHED THIS TYPE OF INCIDENT I LEARNED THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM WITH THE 2016 FORD EXPLORER. FORD MOTOR COMPANY SHOULD INVESTIGATE THIS ISSUE BEFORE A TRAGEDY OCCURS.
EXHAUST FUMES IN CABIN- I AM EXPERIENCING A STRONG SULFURIC SMELL IN THE CABIN AFTER HARD ACCELERATION. THIS OCCURS WHEN THE CAR IS RUNNING AND HAS OCCURRED ON BOTH THE HIGHWAY AND ON CITY STREETS.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.
AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.
WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.
WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.
THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.
HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.
ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NEITHER DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.
STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.
ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."
LEAK IN ROOF DUE TO BODY WELD ISSUES. LEAK CAUSED RAIN TO ENTER. 3RD ROW SEATBELT WAS WET, AS WELL AS ELECTRICAL OUTLET IN TRUNK.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Explorer → · Every Explorer year → · How the figures are calculated →