2016 FORD EXPLORER STARTED MAKING A NOISE WHEN TURNING THE STEERING WHEEL. WAS DRIVING ON THE INTERSTATE AT ABOUT 60 MPH AND THE STEERING BECAME JERKY AND DIDN'T WANT TO STEER. THIS WAS AT SOMEWHERE AROUND 38000 MILES. I TOOK IT TO THE FORD DEALERSHIP WHEN I GOT HOME AND WAS TOLD IT NEEDED A RIGHT TIE ROD END. THE TIE ROD END WAS REPLACED AT A COST OF $200+. THE FORD EXPLORER CONTINUED MAKING A NOISE AT A LOW SPEED AND WIFE STATED THAT THE STEERING WAS JERKY WHEN SHE DROVE IT. TOOK IT BACK TO FORD DEALERSHIP AND WAS TOLD THAT A NUT HAD CAME OFF IN THE STEERING BOX AND THE STEERING RACK NEEDED TO BE REPLACED. THE CAR WAS DANGEROUS TO DRIVE AS IT WAS SO AUTHORIZED THE REPAIR. THE REPAIR WAS DONE AT 40634 MILES. SO FAR THIS APPEARS TO HAVE FIXED THE PROBLEM.
2016 Ford Explorer complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
PURCHASED NEW 2016 FORD EXPLORER LIMITED 4WD 4DR IN 2016. THE OE TIRES ON THE VEHICLE WERE 4 HANKOOK VENTUS S1 NOBEL 2 TIRES, SIZED 255/50R20. THE DOT RATING IS "5MNC 1A H". AT 32,789 MILES 1 TIRE WAS REPLACED UNDER HANKOOK "WARRANTY". THE FRONT TIRE TREADS WERE "FLACKING/PEELING" ON THE INNNER TREAD, MIDDLE TREAD AND OUTER TREAD. 3 OTHER TIRES NOT SHOWING THE SAME DEFECT. TOOK VEHICLE TO FORD DEALER WHERE PURCHASED AND WHO IS A HANKOOK DEALER. MY PRORATED COST FOR THE TIRE WAS $112.40 FOR MOUNT AND BALANCE. RETAIL COST OF TIRE WAS $214.00. TIRE STILL HAD 3/32 LEFT ON TREAD AND TIRE RATED FOR 50,000 MILES. REPLACEMENT TIRE HAS DOT 5MNC 1AH 5117 AND OLD TIRE WAS 5MNC 1AH 2715. REVIEWING OTHER COMPLAINTS IT APPEARS HANKOOK HAS A DEFECTIVE TIRE ON THEIR HANDS AND WILL ONLY PAY FOR 100% TIRE REPLACEMENT UNDER WARRANTY IF 25% OR LESS WEAR HAS OCCURRED WHICH IS 12,500 MILES ON TIRE RATED AT 50,000 MILES. HOPING NHTSA WILL SEE THERE IS A PROBLEM WITH THIS MODEL TIRE MANUFACTERED IN 2016 AND 2017 AND FORCE HANKOOK TO REIMBURSE CUSTOMERS FOR ANY OUT OF POCKET EXPENSES THEY HAVE PAID TO REPLACE TIRE(S)
I HAVE BEEN SMELLING A HORRIBLE ODOR THAT SMELLS LIKE NATURAL GAS/FUMES IN THE CAR TO THE POINT IT MAKES ME SICK AND GIVES ME HEADACHES. I ALSO HAVE A 3 YEAR OLD AND CAN'T HAVE HER IN THE CAR EITHER. I TOOK IT INTO FORD 2 DIFFERENT TIMES AND THEY HAVE HAD IT 2 WEEKS AND STILL HAS NOT FIXED IT. IT IS HEADING BACK IN AGAIN TOMORROW. THE FIRST TIME WE NOTICED THE SMELL IN THE CAR, IT WAS FROM CRANKING IT UP AND JUST GOING FLAT DOWN THE ROAD. ALSO, WHILE GOING UP THE HILL IT SMELLS AS WELL. NO MATTER IF IT'S FLAT OR A HILL, FROM CRANKING IT OR AFTER DRIVING A WHILE, SHORT DISTANCE OR LONG DISTANCE, IT SMELLS LIKE HORRIBLE FUMES THAT MAKE ME SICK.
THE STEERING COLUMN WENT OUT AT 38,000 MILES. THE MOTOR IS DEAD AND ENTIRE THING NEEDS TO BE REPLACED.
EXHAUST GASES ARE GETTING INTO THE CABIN OF THE CAR. RECALL AND ADDITIONAL REPAIRS HAVE BEEN DONE TO CORRECT THE ISSUE, BUT THE ISSUE STILL EXISTS.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V767000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TIRES ARE WORN COMPLETELY OUT AT 25,000. HAVE HAD FLAKING AND SHREDDING TREAD DURING PREMATURE WEAR. 50,000 MILE TIRE
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 5 MPH, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JPS FORD (224 GAP FARMS RD, ARCADIA, LA 71001, (318) 263-2084) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED REPLACEMENT, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE EXHAUST UNIT CAUSED FUMES TO ENTER THE CABIN OF THE VEHICLE. WHILE DRIVING 65 MPH, THE CARBON MONOXIDE UNIT INSTALLED IN THE VEHICLE ALERTED THE CONTACT OF THE FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STIVERS FORD LINCOLN, 1450 E. HICKMAN RD, WAUKEE, IA 50263), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TAKATA RECALL I HAVE A 2016 FORD EXPLORER PLATINUM I HAVE IDENTICAL TWIN BOYS SO THE SAFEST PLACE FOR THEM IS IN THE MIDDLE SEAT THEIR CAR SEATS ARE FACING FORWARD NOW BECAUSE THEY'RE OVER TWO YEARS OLD THE SEAT BELT GOES UNDERNEATH THE CAR SEAT AND BUCKLES IN IT'S A BRITEX SNAPTIGHT CARSEATS THE SEATBELTS HAVE AIRBAGS ON THEM I HIGHWAY PATROL HAD NEVER SEEN THIS TYPE OF SITUATION BEFORE AND INFORMED ME THAT THIS IS VERY DANGEROUS BECAUSE IF THOSE SEAT BELTS WERE TO BE SET OFF THEY WOULD INFLATE UNDERNEATH THE CAR SEAT AND CAN HURT MY CHILDREN THERE'S NOTHING IN THE FORD HANDBOOK THAT SAYS YOU CAN'T HAVE CAR SEATS IN THIS VEHICLE BUT TWINS I HAVE TO HAVE ONE ON EACH SIDE I CAN'T PUT THEM BOTH IN THE MIDDLE IN BETWEEN THE DRIVERS IN THE PASSENGER SEAT IN THE MIDDLE ROW THERE'S NOWHERE ELSE TO PUT THEM AND THE HIGHWAY PATROL INFORMED ME TO CONTACT YOU BECAUSE THIS IS VERY UNSAFE AND CAN HURT OR POSSIBLY KILL MY CHILDREN IF I WAS TO GET IN AN ACCIDENT AND THOSE SEATBELT AIRBAGS WERE TO GO OFF. NOTHING HAS HAPPENED YET NO ACCIDENTS I WAS DOING A SAFETY CHECK AT VALLEY CHILDREN'S HOSPITAL IN FRESNO AND THEY WERE EDUCATING US ON HOW TO INSERT CAR SEATS AND WHERE TO PUT THEM IN THE CAR SO THAT THEY'RE THE SAFEST WHEN THEY CAME ACROSS THE AIRBAGS ON THE SEAT BELTS AND SAID CONTACT FORD I WENT TO FORD RIGHT AWAY I PAID $43,000 FOR MY VEHICLE AND LITHIA FORD IN FRESNO CALIFORNIA DID NOT WANT TO HELP ME THEY SAID LIABILITY THEY CAN'T TAKE THE SEAT BELT OUT AND PUT JUST REGULAR ONES IN D
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD AND CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BATTLEFIELD SERVICE CENTER IN MANASSAS, VIRGINIA, BUT WAS NOT DIAGNOSED. A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE.
THERE IS A ROTTEN EGG SMELL EVERYTIME WE ACCELERATE AT A HIGH SPEED WHEN THE ECOBOOST IS USED. I'VE TAKEN IT TO FORD TO HAVE SEALS CHECKED AND THE SMELL IS STILL THERE. MY TODDLER COMPLAINS OF HEADACHES EVERYTIME WE'RE IN THE VEHICLE AND I'VE HAD NAUSEA SEVERAL TIMES. I AM NOW PREGNANT AND WORRY THE FUMES WILL AFFECT THE UNBORN BABY.
THERE IS A DESIGN DEFECT IN THE FRONT PARKING SENSORS WHERE AFTER FREEZING, WATER CAN ENTER THE OPENING OF PARKING SENSOR AND SHORT CIRCUIT THE WIRING HARNESS CAUSING THE PARKING AID SYSTEM TO FAULT. THIS PREVENTS THE DRIVER FROM UTILIZING THIS KEY SAFETY FEATURE WHEN PARKING OR BEING ALERTED ON THEIR CLOSE PROXIMITY OF SURROUNDING OBJECTS.
IT JOLTS, LUNGES, TRANSMISSION DOESN'T ENGAGE AND SLAMS INTO GEAR HARD IT MAKES YOU FEEL YOU GOT REAR ENDED WITH A BIG BANK. SLOW TO ACCELERATE AND WHEN IT FINALLY DOES IT LUNGES
I HAVE OWNED MY VEHICLE FOR TWO WEEKS AND ALREADY I HAVE NOTICED A HUGE SAFETY ISSUE WITH THE VEHICLE. THE AUTOMATIC THIRD ROW SEATS THAT USE THE BUTTONS LOCATED ON THE LEFT WALL ARE COMPLETELY UNSAFE! ONCE ENGAGED THERE IS ABSOLUTELY NO WAY TO STOP IT FROM MOVING. I ACCIDENTALLY HIT THE WRONG BUTTON, I WANTED TO FOLD THE LEFT SEAT BUT HIT THE RIGHT SEAT, AND I HAD NO WAY TO STOP IT FROM CRUSHING ALL OF MY BELONGING BEFORE IT STOPPED AND FOLDED BACK TO THE POSITION IT WAS PREVIOUSLY IN. THERE IS NO WAY TO DISABLE THESE BUTTONS. I HAVE A YOUNG CHILD AND I AM SCARED OF WHAT MAY HAPPEN IF SHE WERE TO HIT ONE OF THESE BUTTONS AND I CANNOT STOP THE SEAT FROM CLOSING ON HER. THIS FEATURE NEEDS A SHUT OFF SWITCH AND BUTTONS THAT ARE NOT EASILY ACCESSED FOR LITTLE FINGERS TO PUSH. I AM ALREADY IN THE PROCESS OF LOOKING FOR A NEW VEHICLE BECAUSE OF THIS EXTREMELY DANGEROUS FEATURE.
I BOUGHT MY FORD EXPLORER 2 YEARS AGO BRAND NEW AND EVERYS SINCE I BOUGHT IT I HAVE HAD HEADACHES. DIZZINESS WHILE DRIVING AND ELECTRICAL PROBLEMS WITH IT. MY HUSBAND HAS ALSO BEEN TREATED FOR HEADACHES AND WE BELIEVE IT IS FROM OUR FORD, WE DON'T HAVE THESE ISSUES UNTIL WE ARE IN THE CAR FOR LONG PERIODS OF TIME. THE DASHBOARD GOES BLANK A LOT AND IT LOSES POWER.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, A GRINDING NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHEN ATTEMPTING TO CHANGE LANES. THE VEHICLE WAS TAKEN TO THE DEALER (FAIRWAY FORD OF EVANS, 4333 WASHINGTON RD, EVANS, GA 30809, (706) 854-9200) WHERE IT WAS DIAGNOSED THAT THE INTERNAL FAULT ELECTRIC RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 56,442.
STEERING IS MAKING GRINDING NOISE AND IS VERY DIFFICULT TO TURN, AT TIMES WHEN ENTERING CURVES OR DRIVING. THE STEERING WHEEL GETS STUCK WHEN YOU HAVE TO FIRMLY GRASP IT AND IT THEN JERKS YOU EITHER DIRECTION. IT'S A SAFETY ISSUE, IT'S LOSING STEERING CONTROL. GOING TO JERK ME INTO ONCOMING TRAFFIC OR PULL ME OFF THE ROAD. I HAVE CHILDREN AND THIS IS OUR PRIMARY CAR TO DRIVE AND WE ARE AFRAID OF THE STEERING. IT HAPPENS ALSO JUST BACKING IN AND OUT . VERY STIFF TO CONTROL. SAFETY ISSUE IN ALL WAYS. I'VE TAKEN TO FORD DEALERSHIP AND THEY DIAGNOSED IT AS A INTERNAL FAULT IN THE ELECTRIC RACK AND PINION STEERING ASSEMBLY. ESTIMATED COST $2100, THIS SHOULD NOT HAVE FAILED, IF ANYTHING THEY GET PLAY IN STEERING NOT FAILED OR BREAK, MAYBE IF CAR WAS OLD AND HAD 200K MILES. FORD HAS HAD ISSUES WITH STEERING ASSEMBLY ON EXPLORERS SINCE 2011 -2015 AND CLEARLY HAVE NOT FIXED THERE PROBLEMS. PROBLEM WITH STEERING IS STATIONARY, IN MOTION AND ON HIGHWAYS AND TURNING. HAZARDOUS TO DRIVE. NEVER KNOWING WHEN IT MAY DECIDE TO STOP WORKING AND LOCK UP ON ME.
THE ELETRIC POWER STEERING FAILED. AND WOULD FAIL AND THEN BE OK AFTER RESTARTS BUT WOULD FAIL WHILE DRIVING THE CAR AND MAKE IT VERY DIFFICULT TO STEER AT ALL SPEEDS, OFTEN LOCKING ITSELF DURING A TURN AND REQUIRING SIGNIFICANT EFFORT TO CORRECT. OFTEN DANGEROUSLY HARD TO STEER AT HIGHWAY SPEEDS. I NOTICED THIS WAS A PREVIOUS ISSUE WITH FORD VEHICLES...
VEHICLE HAS 23,000 MILES, PURCHASED NEW IN 2016. TIRES HAVE PREMATURE TREAD WEAR AND ARE ALREADY WORN THIN TO THE POINT OF REPLACEMENT. CURRENT TIRE CONDITION IS NOT SAFE. TIRES ARE HANKOOK 255 50R20 105H VENTUS S1 NOBLE 2.
SAME ISSUE AS NHTSA ID NUMBER: 11042260. AT 7,000 MILES WHEN THE VEHICLE GOES INTO REVERSE WE HEAR A LOUD THUMPING SOUND AS THOUGH YOU RAN OVER SOMETHING. THIS IS HAPPENS MORE WHEN REVERSING WITH A TURN THAN STRAIGHT BUT SELDOM WHILE BACKING STRAIGHT OUT AS WELL. AT 7,500 MILE SERVICE THE ISSUE WAS BOUGHT TO THE ATTENTION OF THE DEALERSHIP, THE TECH DETERMINED THAT IT WAS A FAULTY RDU (REAR DRIVE UNIT) WHICH WAS PLACED ON ORDER. THE DEALER HAS NOT YET RESPONDED TO THE STATUS OF THE PART WHICH HAS BEEN OVER A MONTH! YET THE DEALERSHIP ASKED US WHY WE RATED THE UNSATISFACTORY! AT THIS POINT IT IS UNKNOWN IF THIS WOULD SOLVED THE PROBLEM AS THE REPLACEMENT PART HAS NOT YET BEEN INSTALLED.
IN THE RECENT PAST BOTH REAR TIE RODS HAVE BROKEN, ONE AT A TIME WHILE BEING DRIVEN ON DIRT ROADS AT LESS THAN 18 MPH. THE VEHICLE HAS LESS THAN 27,000 MILES ON IT. WHEN THIS HAPPENS THE WHEEL TURNS FROM STRAIGHT TO A 45 DEGREE ANGLE. THIS SO FAR HAS OCCURRED WHEN BEING DRIVEN SLOWLY. THE VEHICLE WAS PURCHASED FROM DON REID FORD ON THE STATE OF FLORIDA CONTRACT FOR LIGHT TRUCKS - 4WD. THE VEHICLE IS DRIVEN TO AND FROM WORK AS WELL AS ON THE 196 MILES OF DIRT ROADS WITHIN THE ST. JOHNS IMPROVEMENT DISTRICT. THIS VEHICLE DESIGN WAS CHANGED IN 2016 TO A TAURUS CHASSIS WITH WHAT I BELIEVE TO BE ALL WHEEL DRIVE. THE VEHICLE HAS TIE RODS AND CV AXLES IN THE FRONT AND REAR. IT DOES NOT APPEAR TO BE SUITABLE FOR PART TIME OFF ROAD USE. I AM CONCERNED THAT WHILE I AM TRAVELING AT HIGHWAY SPEEDS TO WORK THAT ONE OF THESE REAR TIE RODS WILL BREAK AND CAUSE A CATASTROPHIC ACCIDENT RESULTING IN DEATH OR INJURY TO MYSELF.
WE PURCHASED OUR VEHICLE IN MAY OF 2017, AND NOTICED WEIRD SMELLS. TOOK IT ON A ROAD TRIP AND NOTICED THEM AGAIN IN JULY. AFTER THE LATE JULY 2017 NEWS RELEASE OF CO IN FORD EXPLORERS, WE USED CO MONITORS AND IN FACT, HAD CO READINGS. IT HAS BEEN TO THE DEALER APPROX 10 TIME AND HAD THE TSB SERVICE PERFORMED, BUT THE PROBLEM STILL EXISTS. I'VE HAD 3 DIFFERENT CASES OPEN WITH FORD, AND DURING THE LAST CASE, THEY DENIED MY "BUYBACK" REQUEST. PLEASE HELP. PHOTO ATTACHED AND VIDEOS CAN BE MAILED IN THAT SHOW CO LEVELS AND THEN SHOW CO LEVELS GOING TO ZERO WHEN WE ROLL DOWN THE WINDOW. WE HAVE HAD CO PROBLEMS FOR OVER A YEAR NOW. PLEASE HELP BECAUSE FORD WON'T.
BOTH HORNS ARE DEAD.
FORD EXPLORER RECALL - EXHAUST LEAKING INTO CABIN I TOOK MY VEHICLES INTO CROUSE FORD DUE TO THE RECALL ON MY 2016 EXPLORER. OVER THE NEXT TWO MONTHS I DROVE THE VEHICLE DAILY, BUT AS TIME WENT ON I STARTED TO FEEL DIZZY, NAUSEOUS AND HAD CONSTANT HEADACHES. I DID NOT PUT TWO AND TWO TOGETHER UNTIL WE DROVE A LONG DISTANCE AND MY DAUGHTER WHO SAT IN THE REAR SEAT HAD THE SAME SYMPTOMS. I DECIDED TO TAKE THE VEHICLE BACK TO THE SERVICE CENTER AND THEY FOUND TWO ADDITIONAL LEAKS. AT FIRST FORD TOLD ME THAT THEY WOULD NOT COVER THE COST EVEN THOUGH IT WAS TIED TO THE RECALL SINCE I NOTICED IT AFTER TWO MONTHS OF THE ORIGINAL FIX. WHERE THE EXHAUST WAS LEAKING HAD NOTHING TO DO WITH THEIR RECALL FIX. AFTER 5 DAYS THEY DECIDED TO COVER 80% OF THE COST. I AM NOT CONVINCED THAT THEY HAVE RESOLVED THE ISSUE, BUT ACTION NEEDS TO BE TAKEN BEFORE THIS RECALL KILLS SOMEONE OR PERMANENTLY AFFECTS THEM. I JUST HOPE THAT I DO NOT HAVE LONG TERM AFFECTS FROM BEING EXPOSED FOR THAT LENGTH OF TIME.
WHEN KEEPING A STEADY SPEED, RPMS FLUCTUATE UP AND DOWN CAUSING A JERKY MOVEMENT WHILE DRIVING. HAPPENS RANDOMLY OR AFTER IDLING FOR A FEW MINUTES. ALSO, POWER DECREASES DURING THIS EVENT, SO WHEN TAKING OFF, CAR DOESN'T WANT TO ACCELERATE, THEN LURCHES FORWARD. ALSO, WHEN ACCELERATING, PARTICULARLY UPHILL, A BURNING SMELL COMES FROM THE VEHICLE.
I WAS DRIVING ON I-94 EAST IN HARRISON TWP, MI ON 3/9/18. I WAS TRAVELING A 70 MPH. I HEARD SOMETHING AND SUDDENLY I AM SAW WHITE ALL AROUND ME LIKE A TUNNEL. AT THAT MOMENT I WAS STILL IN MY LANE. WITHIN SECONDS THE I HAD NO CONTROL OF MY VEHICLE AS THOUGH I HAD NO BRAKES OR STEERING. MY CAR VEERED LEFT HITTING THE CEMENT MEDIAN. THE CAR ROLLED ON ITS LEFT SIDE AND EVENTUALLY FLIPPED BACK UPRIGHT. THERE WERE NO OTHER VEHICLES IN THE ACCIDENT. MY DAUGHTER, 14, AND I WERE IN THE VEHICLE AND WERE TAKEN TO THE HOSPITAL FOR MINOR INJURIES. ON 3/8/18 MY VEHICLE WAS SERVICED AT THE FORD DEALER TO REPLACE A WHEEL BEARING. THE SERVICE MAN MADE A COMMENT ABOUT OUR TIRES WEARING QUICKLY AND SHREDDING. WE PREVIOUSLY REPLACED THEM AT 22,500 MILES. CURRENTLY MY VEHICLE HAD 58,000 MILES. THE VEHICLE WAS A TOTAL LOSS. I TRULY THINK THE ACCIDENT WAS DUE TO A DEFECT IN THE CAR. I CALLED FORD TO REPORT THE INCIDENT AND THEY REFUSED TO INVESTIGATE AND WOULDN'T EVEN SEND BE A LETTER STATING THEY WOULD NOT. THE INSURANCE COMPANY SAID THEY WILL NOT INVESTIGATE THE CAR BECAUSE I WAS THE ONLY VEHICLE SO IT WAS OBVIOUSLY MY FAULT. BOTH COMPANIES REFUSED TO INVESTIGATE. MY INJURIES WERE NOT SUBSTANSIAL ENOUGH FOR ANYONE TO TAKE NOTICE. I THOUGHT THAT IS WHY VEHICLES HAVE BLACK BOXES WERE INSTALLED. I AM FEARFUL 2016 EXPLORER OWNERS OR THE INNOCCENT BYSTANDERS ARE GOING BE HURT OR WORSE IF FORD DOESN'T TAKE THIS SERIOUSLY. I TRULY BELIEVE THE WHITE TUNNEL WAS THE SIDE AIR BAGS DEPLOYED.
DRIVEN 2013 AND 2016 FORD EXPLORER SPORTS TOTAL 130 K MILES, AM EXTREMELY ILL DUE TO CARBON MONOXIDE ISSUES, COMPLAINED TO MY DR'S FOR OVER FOUR YEARS HEADACHES, DIZZY, BLURRY VISION, OVERALL CONFUSION, NOT COMPREHENDING, SHORTNESS OF BREATH, CHEST PAIN AND SWEATING, HAD SINUS SURGERY JUNE 2017 THOUGHT THAT WAS THE ISSUE, NEVER FELT BETTER AFTER SURGERY, MY ENT'S STATED NOT SINUS ISSUE, HAS TO BE UNDERLYING MEDICAL ISSUES, WENT TO FORD DEALERSHIP TWO MONTHS AGO , ASKED TECHNICIAN WHY SO MANY COP EXPLORERS IN FOR SERVICE, TECH RELATED, CARBON MONOXIDE ISSUE TECHNICAL BULLETIN RECALL, HAD TAKEN MY 2016 IN A YEAR AGO COMPLAINING OF EXHAUST ODORS, WENT HOME GOOGLED CARBON MONOXIDE POISONING AND WAS ASTONISHED TO SEE THAT ALL OF MY MEDICAL COMPLAINTS TO MY DR'S OVER THE PAST FOUR YEARS RELATED TO LONG TERM EXPOSURE TO CARBON MONOXIDE POISONING, FEEL FORD IS TRYING TO JUST WIPE THEIR HANDS, THESE CARS ARE KILLING PEOPLE, ESPECIALLY DRIVERS LIKE MY SELF WHO ARE IN THEIR VEHICLES FOR EXTENDED PERIODS OF TIME.KINDLY REPLY TO WHAT MAY BE ACCOMPLISHED TO GET FORD TO TAKE RESPONSIBILITY FOR THESE DEATH CARS
THE REAR DOORS WILL NOT OPEN WHEN THE CAR COMES TO A STOP AND PEOPLE WANT TO EXIT THE CAR; THE CHILD LOCK IS NOT ON. THE DRIVER HAS TO PHYSICALLY PUSH THE UNLOCK BUTTON TO OPEN ALL THE CAR DOORS . THE AUTONATION DEALERSHIP IN TUSTIN, CA CONTINUES TO TELL ME THIS IS CORRECT! THIS IS INSANITY AND UNSAFE. SO I'VE POSED THE SCENARIO, IF WE'RE IN A CRASH AND THE DRIVER BECOMES UNCONSCIOUS AND THE VEHICLE IS ON FIRE, YOU MEAN THE DRIVER HAS TO 'BECOME' CONSCIOUS IN ORDER TO OPEN ALL THE DOORS FOR EVERYONE TO ESCAPE?? YES, THAT IS THE ANSWER. THEY HAVE NO OTHER ANSWERS FOR ME TO EITHER UN-PROGRAM SOMETHING THAT IT INCORRECTLY PROGRAMMED OR EVEN ANY ADMISSION OR SUGGESTIONS THAT THIS DOESN'T SOUND CORRECT. WE NOW FEEL VERY UNSAFE DRIVING THIS VEHICLE. THIS HAS EXISTED SINCE PURCHASING THE VEHICLE IN 2015 BUT BECAUSE OF OUR CURRENTLY SITUATION HAVE BECOME AWARE OF IT. DRIVING A DEMENTIA PATIENT AND HER CAREGIVER HAS EXACERBATED THIS MATTER - THE CAREGIVER IS THE ONE EXPERIENCING THE PANIC OF NOT BE ABLE TO GET OUT WHILE NEEDING TO HELP THE DEMENTIA PATIENT - PREVIOUSLY, CHILDREN RIDING IN THE BACK WOULD NOT BE AWARE OF THE DANGER OF THIS MATTER OR THE URGENCY TO GET OUT OR THE FACT THAT THIS SAFETY ISSUE IS SOMETHING ABSOLUTELY OVERLOOKED BY FORD.
WE WERE DRIVING OUR 2016 FORD EXPLORER LIMITED (34,731 MILES) THROUGH TOWN AT APPROX. 25MPH, SLOWED DOWN, AND ATTEMPTED TO MAKE A RIGHT HAND TURN ONTO A TOWN ROAD, BUT OUR VEHICLE WOULD NOT TURN. AT THE TIME WE HAD NO IDEA WHAT WAS HAPPENING EXCEPT THAT THE VEHICLE WASN'T STEERING. AFTER WE CAME TO A STOP IN THE MIDDLE OF THE ROAD WE REALIZED THAT WE COULD STILL TURN THE VEHICLE IF WE MANHANDLED THE STEERING WHEEL. A STEERING CODE FLASHED ON THE DASHBOARD. AT THAT POINT WE REALIZED WE HAD NO POWER STEERING. WE CALLED THE DEALERSHIP RIGHT AWAY AND CAREFULLY DROVE IT OVER TO THEM TO FIX. THEY VERIFIED THE POWER STEERING WAS INOPERABLE, RAN DIAGNOSTIC TESTING, AND REPLACED STEERING GEAR ASSEMBLY R&I FRONT SUB FRAME. SEE ATTACHED SERVICE RECORD. AFTER RESEARCHING, WE FOUND THAT OTHER PEOPLE HAVE EXPERIENCED THIS SAME ISSUE. I CAN'T IMAGINE WHAT THIS WOULD HAVE BEEN LIKE HAD WE BEEN ON A HIGHWAY. THIS IS A SERIOUS FAILURE THAT COULD HAVE HURT OR KILLED PEOPLE. HOW IS THIS NOT A RECALL?
TL* THE CONTACT OWNED A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. AFTER THE NOISE WAS HEARD, THE VEHICLE LOST STEERING AND BRAKE FUNCTIONALITY. AS A RESULT, THE CONTACT WAS INVOLVED IN A SIDE IMPACT COLLISION WITH THE MEDIAN WALL AND THE VEHICLE OVERTURNED. THE SIDE AIR BAGS DEPLOYED PRIOR TO THE CRASH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT AND HER DAUGHTER SUFFERED MODERATE BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 58,064.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V767000 (SEATS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERTOWN FORD AT (706) 653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
EVERY TIME I ACCELERATE OR MERGE OR DRIVE WITH ALL THE WINDOWS UP, I CAN SMELL A ENGINE EXHAUST/BURNING TYPE SMELL. THIS SMELL GIVES ME A HEAD ACHE AND MAKES ME FEEL NAUSEAS. I HAVE ALREADY HAD THE 'CARBON MONOXIDE CONCERNS' DEALER SERVICE AND THIS SMELL HAS NOT CHANGED. I HAVE TO PUT THE WINDOWS DOWN CONSTANTLY TO NOT SMELL THIS SMELL THAT GIVES ME A HEAD ACHE.
DASH/SPEEDOMETER WENT BLACK - HEAT AND AIR SYSTEM INOPERABLE - NO TURN SIGNALS - POWER DECREASED AND POWER STEERING NOT FULLY FUNCTIONING. ALL OF THIS HAPPENED WHEN I PLACED THE CAR IN PARK AND REALIZED THE RADIO AND INTERIOR LIGHTS WERE NOT AUTOMATICALLY SHUTTING OFF SO I RESTARTED THE CAR AND STILL NOTHING. DEALERSHIP RECOMMENDED DISCONNECTING THE BATTERY - THIS DID FIX PART OF THE PROBLEMS BUT THE SYNCH HEALTH REPORT IS STILL NOT SHOWING COMPLETLELY CLEAR AND THE CHECK ENGINE LIGHT CAME ON THEN WENT OFF AFTER DRIVING A FEW MILES . CONCERNED IF IT IS SAFE TO DRIVE ESPECIALLY IF THIS IS A POSSIBLE ELECTRICAL PROBLEM - CAR IS JUST AT 23K MILES AND ALSO HAD TO HAVE THROTTLE BODY REPLACED AT AROUD ONLY 3K MILES. NOT FELING SAFE IN THE CAR AT THIS POINT.
MY WIFE AND I WERE TRAVELING IN OUR 2016 FORD EXPLORER ON SATURDAY WHEN THE STEERING WHEEL STARTED "STICKING" WHILE GOING AROUND CURVES. I WAS DRIVING AT 60-65 MPH ON A FOUR LANE HIGHWAY, GOING AROUND A CURVE TO THE LEFT WHEN THE STEERING WHEEL STUCK AND HAD TO BE FORCEFULLY PULLED BACK TO STRAIGHTEN UP. I SLOWED THE VEHICLE TO ABOUT 45 MPH AND WAS PREPARING TO PULL OVER TO THE SHOULDER WHEN MESSAGES STARTED APPEARING ON THE INFORMATION CENTER. THE MESSAGES STATED "STEERING FAULT STOP NOW" AND "SERVICE ADVANCE TRAC". THANKFULLY, AS I WAS PULLING OFF THE NEXT EXIT, THERE WAS A FORD DEALERSHIP. AT THIS POINT, THE I AS STILL ABLE TO STEER THE VEHICLE WITH SOME FORCE. AFTER PULLING INTO THE DEALERSHIP PARKING LOT, I TURNED THE IGNITION OFF. WHEN I RESTARTED THE VEHICLE, THE MESSAGES STILL APPEARED AND THE STEERING WHEEL WOULDN'T TURN AT ALL, EVEN WITH FORCE. THE DEALERSHIP CALLED TODAY AND SAID THAT THE STEERING GEAR RACK NEEDED REPLACED AND THAT THE WARRANTY WAS EXPIRED AND THE ISSUE ISN'T COVERED UNDER RECALL. HE STATED THAT THE TOTAL REPAIR WOULD BE $1842. I FEEL THAT BEING A SAFETY ISSUE IS THIS MAGNITUDE, FORD SHOULD STEP UP CORRECT THE PROBLEM BEFORE SOMEONE IS HURT.
THERE HAS BEEN A RECALL ON THE FORD EXPLORER DUE TO EXHAUST LEAKING INTO THE CABIN. I TOOK MY CAR INTO THE FORD DEALERSHIP TO BE REPAIRED TWO MONTHS AGO AND WAS TOLD EVERYTHING WAS FIXED. HOWEVER, FOR THE PAST FEW WEEKS I HAVE NOTICED THAT THE AMOUNT OF EXHAUST IN THE CABIN IN THE VEHICLE WHILE DRIVING CONTINUES TO INCREASE TO THE POINT THAT IT IS AFFECTING MY AND MY FAMILY'S HEALTH. I HAVE AN APPOINTMENT TODAY TO FIGURE OUT IF I HAVE CARBON MONOXIDE POISONING FROM PROLONG EXPOSURE TO THESE FUMES AS I HAVE BEEN EXHIBITING MANY OF THE SYMPTOMS FOR THE PAST WEEK AND SMELL EXHAUST FUMES ALL OF THE TIME EVEN WHEN I AM NOT VEHICLE. IF I TEST POSITIVE I WILL HAVE MY FAMILY TESTED AS WELL, BUT THIS ISSUE MUST BE RESOLVED BEFORE SOMEONE GETS HURT OR GOD FORBID DIES. AS YOU KNOW THERE ARE ALSO DELAYED NEUROLOGICAL MANIFESTATIONS WHICH WORRIES ME THE MOST AS I DON'T KNOW HOW LONG I HAVE BEEN EXPOSED.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V767000 (SEATS) HOWEVER WHEN THE DEALER (RUSS MILNE FORD, 24777 HALL RD, MACOMB, MI 48042, (586) 948-7700) WAS CONTACTED AND INFORMED THE CONTACT THAT THE RECALL REPAIR MAY TAKE 1.5 DAY TO COMPLETE BUT THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WAS UNCERTAIN AS TO WHEN THE REMEDY PARTS MAY BE SUPPLIED TO THE DEALER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF A LOANER MAY BE PROVIDED AND WHEN THE PARTS MAY BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS IN THE DRIVE POSITION, THE VEHICLE STALLED, ROLLED BACKWARDS, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SOO MOTORS (391 3 MILE RD, SAULT STE. MARIE, MI 49783, (906) 632-2278) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH HILL BRAKING ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE REAR SEAT AIRBAG SHOULDER STRAPS LOCATION WITH CHILD BOOSTER SEAT ATTACHED. *SMD THE CONSUMER STATED THE AIRBAG STRAP IS TO CLOSE TO THE CHILD'S FACE AND COULD CAUSE AN INJURY IF DEPLOYED. *JS
WE PURCHASED A NEW 2016 FORD EXPLORER SPORT 4WD 4DR IN 2016. THE OE TIRES ON THE VEHICLE WERE 4 HANCOOK VENTUS S1 NOBEL 2 TIRES, SIZED 255/50R20. THE DOT RATING IS "5MNC 1A H". AT 13,369 MILES ALL 4 TIRES WERE REPLACE UNDER "WARRANTY". THE FRONT TIRE TREADS WERE "FLACKING/PEELING" . THE WORK WAS DONE BY MATHEWS-CURRIE FORD, 130 TAMIAMI TRIAL NORTH, NOKOMIS FL 34275, ON 5/10/17, RO # 6199123/1. OUR COST FOR THE TIRES WAS $419.62. WE WERE FORCED BY HANCOOK TO REPLACE "LIKE WITH LIKE". AT 23,101 MILES I TOOK THE VEHICLE BACK TO THE SAME DEALER TO HAVE THE OIL CHANGED. THE REPLACEMENT TIRES ARE AGAIN "FLACKING/PEELING." THE DEALER TELLS ME THAT WE WILL HAVE TO REPLACE THEM WITH THE SAME TIRES. THEY ALSO TELL ME THAT THIS A REOCCURRING PROBLEM WITH THIS BRAND OF TIRES. MY BACKGROUND IS THAT OF AN EXECUTIVE IN THE OE AND AFTERMARKET AUTOMOTIVE AND HEAVY TRUCK INDUSTRY. MY EMPLOYERS MANUFACTURED FOUNDATION BRAKES, BRAKE CHAMBERS AND RIDE CONTROL. I KNOW AN UNSAFE SITUATION WHEN I SEE ONE AND THIS ONE IS NOT SAFE. I WAS INVOLVED IN A MAJOR SAFETY RECALL ON RIDE CONTROL AND KNOW WHAT IT CAN COST A COMPANY TO NOT RECOGNIZE WHAT THEIR POTENTIAL LIABILITY CAN BE. I AM NOT COMFORTABLE FOR THE SAFETY OF MYSELF AND MY FAMILY WITH HANCOOK TIRES. MY REQUEST IS THAT SOMEONE FROM YOUR LEGAL STAFF CONTACT FORD'S LEGAL DEPARTMENT AND WARN THEM ABOUT THE FUTURE LIABILITY BEING CREATED FOR THEM BY ONE OF THEIR SUPPLIERS.
STEERING/RACK: PROBLEM BEGAN WITH AN INTERMITTENT NOISE (CLUNK) IN THE FRONT END OF VEHICLE. TOOK TO DEALERSHIP WHILE UNDER FULL WARRANTY. THEY FAILED TO DOCUMENT MY CONCERN. NOISE BECAME MORE FREQUENT AND TURNED INTO MORE OF A GRINDING SOUND WHILE STEERING WHILE THE VEHICLE IS STOPPED OR MOVING SLOWLY. HAD PROBLEM LOOKED AT BY MECHANIC DOING OIL CHANGE WHO SENT ME BACK TO DEALERSHIP STATING I NEEDED A NEW RACK (STEERING PART). AT THIS POINT, MY VEHICLE HAD SURPASSED THE 36,000 MILE WARRANTY. DURING THIS TIME WHILE DEBATING WITH DEALERSHIP IF PART SHOULD BE COVERED UNDER WARRANTY DUE TO THEIR FAILURE TO DOCUMENT MY INITIAL VISIT, THE STEERING WHILE DRIVING AT SLOW AND HIGHWAY SPEEDS HAS BECOME "DARTY" OR "JERKY" AND DOES FEEL SAFE TO DRIVE. MY VEHICLE HAS BEEN WELL MAINTAINED AND HAS UNDER 50,000 MILES. VEHICLE IS UNSAFE AND TO DATE BOTH FORD AND DEALERSHIP HAS FAILED TO TAKE CARE OF THIS ISSUE. COST QUOTED FOR REPAIR IS $2100. SERVICE DEPT AT LOCAL DEALERSHIP IS INCOMPETENT, FAILED TO ADMIT FAULT IN LACK OF DOCUMENTATION, AND FAILED TO BACK UP THE PRODUCT, ADDRESS SAFETY CONCERNS.
HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 23,950 MILES ON THEM AND THE TREAD IS ALREADY WORN ON OUTER SIDE OF 4 TIRES.REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING.TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING SLIGHT DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
HANKOOK VENTUS S1 NOBLE 2 OEM TIRES EXHIBITING UNUSUAL WEAR, TIRES CHIPPING AND SHREDDING AT LESS THAN 20,000 MILES.
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
WE NOW DRIVE WITH WINDOWS PARTIALLY OPEN DUE TO CARBON MONOXIDE EXHAUST GAS ENTERING THE PASSENGER COMPARTMENT OF OUR 2016 FORD EXPLORER. WE ARE ASSUMING THAT THE EXHAUST MANIFOLDS ARE THE PROBLEM.
WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR
WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC ON A CITY STREET I LOST POWER. THE VEHICLE WOULD NOT SHIFT INTO GEAR. WHEN I PARKED THE VEHICLE IT WOULD NOT GO IN REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND GET PUSHED OUT OF THE PARKING LOT. THE VEHICLE WOULD NOT SHIFT INTO GEAR TO DRIVE HOME. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE SECOND TIME THIS HAPPENED I WAS ON A 600+ MILE TRIP OUT OF STATE. I WAS DRIVING AT HIGH SPEED ON THE INTERSTATE. I TOOK THE VEHICLE TO A DEALERSHIP WHEN I REACHED MY DESTINATION. THERE SERVICE DEPARTMENT COULD NOT FIT ME IN T LOOK AT IT. I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP WHEN I RETURNED HOME. THE THIRD AND FOURTH TIME I WAS 150 MILES FROM HOME. I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. THE ISSUE ALSO HAPPENED WHEN THE CAR WAS STATIONARY SITTING AT A STOP LIGHT THEN ATTEMPTED TO PROCEED INTO TRAFFIC. I HAVE HAD THE SAME ISSUE 4 TIMES WITHOUT THE "NONCONFORMITY" BEING RESOLVED. I HAVE TAKEN IT INTO THE DEALER 3 TIMES FOR SERVICE. THE VEHICLE HAS BEEN OUT OF SERVICE GREATER THAN 15 DAYS. CARFAX INDICATE THE ELECTRIC THROTTLE BODY WAS REPAIRED A MONTH BEFORE I PURCHASED THE VEHICLE. THAT INFORMATION WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE BY THE DEALERSHIP.
LOSS OF STEERING WHILE TRAVELING 70MPH, ON EXPRESSWAY,EXACTLY LIKE RECALL ON PREVIOUS YEARS. HAD DEALER FIX JAN 2016 ONLY TO GO OUT AGAIN IN JAN 6,2017, WITH 37000 MILES. DEALER REPAIRED WITH UPDATED PART. NEEDS TO BE INCLUDED WITH RECALL. RECALL 14S06 (14V286000 STEERING: ELECTRIC POWER ASSIST SYSTEM),
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Explorer → · Every Explorer year → · How the figures are calculated →