2016 Ford Explorer complaints

YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO FLAGSHIP FORD (850 FERN DRIVE, BALDWIN, WISCONSIN 54002, (715) 684-4520) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR

I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.

OK LET'S START WITH THE FACT THAT WE'VE HAD STEERING ISSUES FROM THE START WITH THIS VEHICLE. WE PAID $700 TO FIX OR BAND AID THE PROBLEM LAST MONTH. SO, WHEN IT CAME TIME FOR OUR SUMMER VACATION WE ACTUALLY CONSIDERED RENTING A CAR BECAUSE WE STILL DIDN'T THINK IT WAS RIGHT. RENT A VEHICLE WHEN WE HAVE AN ALMOST BRAND NEW VEHICLE IN THE GARAGE WITH A $500 A MONTH CAR PAYMENT?!?! AGAINST OUR BETTER JUDGMENT, WE TOOK IT FROM PA TO FL, WELL ALMOST. ALONG I-95 IN SOUTH CAROLINA AT ABOUT 11PM THE STEERING SEIZED WITH OUR FAMILY IN THE CAR. WE HAD TO GET A HOTEL ROOM, RENT A CAR AND LEAVE THE POS IN SC TO CONTINUE OUR VACATION. IT'S NOW ALMOST 3 WEEKS IN AND IT'S STILL IN SC. WE'VE ALWAYS BEEN FOREIGN CAR PEOPLE. WE HAD A HONDA PILOT FOR 12 YEARS, NEVER A PROBLEM WITH IT. IF THERE WAS A PROBLEM, IT WAS COVERED BY THE AWESOME WARRANTY OR IT WAS A RECALL. LOTS OF RECALLS, MANUFACTURER AND HONDA. WHICH, UP TILL NOW I THOUGHT WAS A PAIN IN THE ASS! NOW, I GET THAT AT LEAST THEY HAVE ENOUGH INTEGRITY TO HAVE RECALLS! FORD MOTOR COMPANY HAS THE WORST WARRANTY AND 0 INTEGRITY! WE LOVED THE LOOK AND FEEL OF THIS VEHICLE. LOOKS DEFINITELY AREN'T EVERYTHING...LESSON LEARNED. WE WILL TAKE THE LOSS ON TRADING IT IN AND GOING BACK TO HONDA, TOYOTA OR NISSAN TO KEEP OUR FAMILY SAFE. I GUESS FORD IS WAITING FOR A FATALITY?!?!

POWER STEERING FAILED WHILE DRIVING THE CAR ON A BUSY PUBLIC STREET. EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OFF THE ROAD.

THE PROBLEM STARTED WHILE DRIVING AT HIGHWAY SPEED. I CAN BEST DESCRIBE IT AS A "STICKINESS" AT ABOUT 5 DEGREES OFF CENTER. THERE WAS A NOTICEABLE "CATCH" WHERE IT WOULD BECOME DIFFICULT TO TURN AND I WOULD HAVE TO FORCE THE WHEEL TO KEEP TURNING. THIS VERY DISTRACTING AT HIGHWAY SPEEDS, AND POTENTIALLY DANGEROUS. IN THE FOLLOWING WEEKS, THE PROBLEM HAS GOTTEN WORSE, TO INCLUDE INTERMITTENT SHUDDERING, THAT FEELS LIKE DRIVING OVER RUMBLE STRIPS, SQUEEKING AND CLICKING AT LOW SPEEDS, AND IF LOCKING THE STEERING OUT IN ONE DIRECTION OR ANOTHER THE WHEEL WILL "JUMP" BACK. UPON FURTHER INVESTIGATION, THIS SEEMS LINKED TO THE ELECTRONIC POWER STEERING ASSIST, WHICH THOUGH IT HASN'T FAILED COMPLETELY, IS DEFINITELY FAILING. AFTER READING OTHER SIMILAR COMPLAINTS, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE WITH MY THREE KIDS, AND AM NOT WILLING TO PAY THE $2,600 REPAIR PRICE FOR A VEHICLE THAT IS ONLY 2 AND A HALF YEARS OLD. I AM NOW BACK TO DRIVING MY 12 YEAR OLD TRUCK, WHICH WHILE IT HAS IT'S OWN PROBLEMS, AT LEAST IT IS SAFE.

SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.

HANKOOK TIRES ARE SHREDDING UNDER NORMAN CITY DRIVING. CAR HAS APPROX 30,000 KMS. SIDE ARE PERFECT, ONLY IN THE CENTER OF THE TIRE IS THERE ANY SHREDDING. LITERALLY, LARGE CHUNKS OF TIRE MISSING. DRIVING IS CITY PAVEMENT. UNDER 50 MPH

I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB.

OUR VEHICLE HAS 13451 MILES. THE FACTORY TIRES HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 ARE SCALING ON ALL FOUR TIRES TO A DEGREE.

WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN.

ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.

THE TIRES ON THIS VEHICLE HAVE GONE COMPLETELY BALD DESPITE PROPER PRESSURE AND ROTATION. WITH ONLY 22000 MILES ON THIS VEHICLE IT IS MORE THAN CLEAR THERE IS A MANUFACTURER ISSUE WITH THESE TIRES. THERE ARE OVER 2000 ON-LINE ARTICLES REGARDING THIS ISSUE BUT VERY FEW KNOW TO FILE THEIR COMPLAINTS HERE. THE GOVT. NEEDS TO TAKE ACTION ON THIS LATEST EXPLORER TIRE ISSUE BEFORE MORE INJURIES OR DEATHS OCCUR. BOTH THE MAKER AND FORD ARE POINTING FINGERS AT EACHOTHER WHILE I HAVE 10,000 MILES REMAINING ON MY LEASE THE DEALER SAID I CAN REPLACE THE TIRES FOR $500. THAT'S GREAT FOR THEM AND THE NEXT OWNER THEY SELL IT TO, BUT NOT SO MUCH FOR ME.

A WEEK AGO WHILE BACKING OUT OF MY GARAGE THE "STEERING FAULT" ALARM CAME ON MY DASH, SO I STOPPED PUSHED THE OK BUTTON AND IT WENT AWAY. CONTINUED TO BACK OUT AND STEERING THE WAS FINE. THIS WEEK IT HAS HAPPENED TWICE AGAIN ALREADY. ONE TIME WAS WHEN I JUST STARTED THE CAR. I WONDERED WHAT COULD BE GONG SO I TRIED TO TURN STEERING WHEEL WHILE STILL PARKED AND IT WAS A LITTLE MORE DIFFICULT AND I COULD HEAR A GRINDING TYPE NOISE. SO I THEN PUSHED THE OK BUTTON LIKE BEFORE AND THE STEERING STARTED TO WORK PROPERLY AGAIN. THE LAST TIME IT HAPPENED I WAS ACTUALLY DRIVING. I JUST TURNED ONTO A ROAD AND WAS ACCELERATING THEN THE "STEERING FAULT" ALARM WENT OFF AGAIN. AS I SLOWED BACK DOWN AND TURNED TOWARDS THE SHOULDER I COULD FEEL THAT GRINDING IN THE STEELING WHEEL. WHILE STILL ROLLING TO A STOP I PUSHED THE OK BUTTON AND THE ALARM WENT OFF AND THE POWER STEERING STARTED TO WORK AGAIN. THIS CAR ONLY HAS 42,000 MILES ON IT. I FIND IT A BIT RIDICULOUS THAT NOTHING IS BEING DONE ABOUT THIS ISSUE. I CAN ONLY ASSUME THAT EACH TIME IT HAPPENS IT WILL GET WORSE UNTIL EVENTUALLY I HAVE NO STEERING AND POTENTIALLY CAUSE AN ACCIDENT. I ASSUME THAT MOST PEOPLE, LIKE ME, BOUGHT THE EXPLORER BECAUSE IT WOULD MAKE A GREAT FAMILY CAR THAT IS SAFE. NOW I FEEL THAT I HAVE BOUGHT A DEATH TRAP.

OEM HANKOOK TIRES TIRES HAVE BEGUN DISINTEGRATING AROUND 20K MILES

STEER FAULT ASSIST LIGHT CAKE ON GOING DOWN THE HIGHWAY AT 70MPH WHILE ON VACATION. THIS IS THE SECOND TIME WE WILL BE REPAIRING THE STEERING. OUR VEHICLE IS A 2016WITH UNDER 40K MILES ON IT. RIDICULOUS AND VERY DANGEROUS!! WE ONLY OWNED FOREIGN VEHICLES IE. HONDA, TOYOTA AND NEVER HAD ANY ISSUES. THIS VEHICLE HAS BEEN A HEADACHE FROM THE START...WE LOVED THE LOOK AND FEATURES. HONESTLY, YOU CAN'T JUDGE A VEHICLE BUT IT'S LOOK WE SHOULD'VE KNOWN BETTER. ALSO, WE'VE OWNED HONDA'S AND THERE WERE RECALLS ALL THE TIME USUALLY SOMETHING SIMPLE AND EASY TO REPAIR BUT FORD MOTOR CO OBVIOUSLY HAS AN ISSUE WITH STEERING ON THESE VEHICLES AND THE ONLY RECALL WE HAVE IS SOMETHING WITH THE SEAT?!?! THE STEERING MALFUNCTIONING ON THE HIGHWAY IS A LITTLE BIT BIGGER THAN THAT. SO, WE WILL JUST IIGNORE AND LOSE CUSTOMERS TO FOREIGN VEHICLES. SMART FORD!!

AFTER REACHING 43,000 MILES. THE EPAS LIGHT CAME ON AND WAS UNABLE TO STEER SAFELY. 6 HRS FROM HOME. CURRENTLY GETTING REPAIRED TOTAL BILL IS $2000. I WAS DRIVING , PULLED OVER TO GET GAS, KILLED THE ENGINE, GOT THE FUEL, STARTED IT BACK UP AND THATS WHEN THE LIGHT CAME ON FOR THE STEERING ASSIST FAULT. THIS IS A SAFETY HAZARD. THERE IS MULTIPLE ISSUES ONLINE ABOUT THIS HAPPENED. A RECALL WAS CREATED ON EARLIER YEAR MODELS BUT NOT THIS ONE. WHY???

I LEASED A NEW FORD EXPLORER SPORT MODEL BACK IN MAY OF 2016. AS OF TODAY'S DATE I ONLY HAVE 18,977 MILES ON IT. THE HANKOOK VENTUS S1 NOBLE2 ORIGINAL FACTORY TIRES HAVE ALMOST NO TREAD LEFT ON ANY OF THE 4 TIRES. I PAID NO ATTENTION TO THE TREAD UNTIL I HYDROPLANED ON THE HIGHWAY. A QUICK GOOGLE SEARCH SHOWS THAT SEVERAL PEOPLE HAVE THIS SAME COMPLAINT WITH THESE TIRES. I SPOKE WITH FORD AND THE TIRE MANUFACTURER AND HAVE GOTTEN NO WHERE, EACH BLAMING EACH OTHER. THIS IS A 50,000 MILE TIRE HOWEVER LOSING ALL IT'S TREAD BEFORE 20,000 MILES. THIS IS FRAUD AND A SAFETY ISSUE THAT SHOULD BE INVESTIGATED IMMEDIATELY. THERE HAS BEEN RECALLS ON THIS SAME TIRE HOWEVER NOT FOR THIS SIZE 255/50R20 105H.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE THE VEHICLE WAS PURCHASED TWO YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BOULEVARD SE, RIO RANCHO, NM 87124) SEVERAL TIMES, BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

COMPLETE LOSS OF POWER STEERING WHILE DRIVING MY EXPLORER. WAS DOING 70 ON THE HIGHWAY. 65,000 MILES ON VEHICLE ONLY HAVE HAD THE SUV FOR 2 YEARS. 2300 TO FIX THE PROBLEM. WE WERE DRIVING WHEN WE LOST POWER STEERING CONTROL OF THE CAR WITH MY ENTIRE FAMILY IN THE VEHICLE (WIFE AND 3 KIDS UNDER 12)

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SUDDENLY FAILED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. DURING THE FAILURE, THE "STEERING FAULT" AND "SERVICE ADVANCE TRAC" MESSAGES DISPLAYED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (TOMS FORD, 200 HWY 35, KEY PORT, NJ) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

URCHASED NEW 2016 FORD EXPLORER LIMITED 4WD 4DR IN 2016. THE OEM TIRES ON THE VEHICLE ARE HANKOOK VENTUS S1 NOBEL 2 TIRES, SIZED 255/50R20. THE DOT RATING IS "5MNC 1AH 2715". MY FIRST TIRE WAS REPLACED AT 32,789 AT THE LOCAL FORD DEALER UNDER HANKOOK "WARRANTY" BECAUSE THE FRONT TIRE TREAD WAS "FLAKING/PEELING" ON THE INNER TREAD, MIDDLE TREAD AND OUTER TREAD. THE CHARGE WAS PRORATED, MY PORTION $112 PLUS MOUNTING AND BALANCING AND DISPOSAL. AT 33,817 MILES I NOTICED A SECOND TIRE WAS FLAKING AND PEELING SO I TOOK THE VEHICLE TO THE FORD DEALER I PURCHASED IT FROM. TIRE WAS REPLACED UNDER HANKOOK "WARRANTY" AT 34,171. CURRENTLY THE 2 OTHER TIRES ARE NOT SHOWING THE SAME DEFECT, YET. MY PRORATED COST FOR THE TIRE WAS $152.00 (TIRE FULL PRICE $212) AND I HAD TO PAY FOR MOUNT, BALANCE AND DISPOSAL. TIRE STILL HAD 3/32 LEFT ON TREAD AND TIRE RATED FOR 50,000 MILES. REPLACEMENT TIRE HAS DOT 5MNC 0318 AND OLD TIRE WAS 5MNC 1AH 2715. DEALER STATED HANKOOK MIGHT NOT PAY FOR PRORATED REPLACEMENT OF THE 2 REMAINING TIRES IF THEY BEGIN TO PEEL OR FLAKE. THE LAST 2 TIRES HAVE 3/32 AND 4/32 TREAD LEFT AND DEALER SUGGESTED REPLACEMENT BUT ONLY IF I PAID THE FULL PRICE FOR THEM. I WILL REPLACE THEM USING A DIFFERENT TIRE MANUFACTURER WHEN THEY REACH END OF LIFE WHICH IS 2/32 AND PURCHASE FROM A DIFFERENT MANUFACTURER. REVIEWING OTHER COMPLAINTS IT APPEARS HANKOOK HAS A DEFECTIVE TIRE ON THEIR HANDS AND WILL ONLY PAY FOR 100% TIRE REPLACEMENT UNDER WARRANTY IF 25% OR LESS WEAR HAS OCCURRED W

WHILE DRIVING ON THE FREEWAY (75 MPH), SEVERAL ALERTS POPPED UP OUT OF NOWHERE - HILL ASSIST ERROR, STEERING CONTROL ERROR, TERRAIN ASSIST ERROR, STABILITY ERROR. IT TOLD ME TO PULL OVER IMMEDIATELY. ONCE I STOPPED MY CAR AND RESTARTED IT, MY POWER STEERING WAS NO LONGER WORKING. THIS HAS HAPPENED TWICE NOW - BOTH TIMES ON THE FREEWAY. IT'S EXTREMELY DANGEROUS TO HAVE STEERING GO OUT - I'M CONCERNED FOR THE SAFETY OF THE VEHICLE. THE FORD DEALERSHIP IS TELLING ME THAT I NEED TO REPLACE THE ELECTRIC STEERING COMPONENT FOR $2,000. THE CAR HAS LESS THAN 50,000 MILES ON IT, SO IT DOESN'T MAKE SENSE THAT THE STEERING COMPONENT WOULD ALREADY NEED REPLACING.

AT HIGHWAY SPEEDS (70MPH) POWER STEERING AND TRACTION CONTROL SYSTEMS WENT OUT. DIAGNOSTICS FLASHED ONTO THE DASHBOARD - "STEERING LOSS STOP SAFELY TERRAIN MANAGEMENT SYSTEM FAULT SERVICE ADVANCETRAC HILL START ASSIST NOT AVAILABLE" POWER STEERING AND TRACTION CONTROL SYSTEMS WERE OFFLINE. I WAS ABLE TO DRIVE THE VEHICLE BACK TO MY HOUSE FIVE MILES AWAY, BUT AM UNABLE TO MOVE THE VEHICLE OUT OF IT'S PARKING SPOT.

NOTICED A GRINDING NOISE IN THE STEERING COLUMN ABOUT 30 DAYS AGO. JUST IGNORED IT UNTIL THE STEERING STARTED TO STICK. GETTING READY FOR A ROAD TRIP AND DECIDED IT WAS TOO MUCH OF A SAFETY ISSUE TO IGNORE. FORD DEALER SAID THE PROBLEM WAS WITH THE POWER STEERING RACK AN PINION WITH A REPAIR COST OF $2100. IT HAS TO BE FIXED SO THE VEHICLE IS SAFE TO DRIVE ONCE AGAIN.

I HAVE BEEN DRIVING MY VEHICLE FOR THE LAST MONTH IT HAS 40000 MILES ON IT AND HAD NO PROBLEMS UNTIL THE LAST COUPLE OF WEEKS MY VEHICLE HAS BEEN JERKING WHEN ACCELERATING AND THE GEAR DROPS.

MY WIFE WAS BACKING HER 2016 FORD EXPLORER LIMITED OUT OF THE GARAGE WHEN WARNINGS REGARDING POWER STEERING ASSIST FAILURE, TERRAIN MANAGEMENT SYSTEM FAULT, SERVICE ADVANCE TRAC APPEARED ON THE INSTRUMENT CLUSTER AND SHE LOST THE ABILITY TO STEER THE VEHICLE. LUCKILY SHE WAS BASICALLY STATIONARY AT THE TIME. THIS WAS THE FIRST INCIDENT OF THIS TYPE, AND UNLIKE OTHER REPORTS I HAVE READ, RESTARTING THE VEHICLE DID NOTHING TO RESTORE THE POWER STEERING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE WE WERE TOLD THAT THE EPAS ELECTRONIC STEERING SYSTEM HAD FAILED AND THE ENTIRE RACK AND PINION ASSEMBLY WOULD NEED TO BE REPLACED BECAUSE THIS IS AN INTEGRATED SYSTEM. WHEN I TOLD THEM THAT I THOUGHT A CATASTROPHIC FAILURE OF THIS TYPE ON A MAJOR SYSTEM WAS UNUSUAL IN A 21/2 YEAR OLD VEHICLE I WAS TOLD THAT THIS WAS SOMETHING THEY HAD SEEN BEFORE AND NOT THAT UNUSUAL. THIS IS A MAJOR AND VERY COSTLY REPAIR, AND EVEN MORE IMPORTANT THAN THE REPAIR COST IS THE SAFETY CONCERN. READING OTHER REPORTS OF PEOPLE LOOSING CONTROL ON THE HIGHWAY WHEN THIS SYSTEM FAILS MAKES ME WONDER IF I SHOULD LET MY WIFE CONTINUE DRIVING THE VEHICLE AFTER THE REPAIR. THE SERVICE PERSONS AT THE DEALERSHIP ECHOED MY CONCERNS AND GAVE ME A NUMBER TO CONTACT FORD. IT APPEARS THERE IS NO UPDATE TO THE EPAS SYSTEM AND THE REPLACEMENT IS THE SAME AS THE OLD FAULTY ASSEMBLY. WE HAVE OWNED 3 FORD/MERCURY VEHICLES OF THIS TYPE AND IN THE PAST HAVE BEEN VERY PLEASED. IT APPEARS FROM REPORTS THAT FORD IS WELL AWARE OF

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. IN ADDITION, THE INSTRUMENT PANEL INDICATORS INTERMITTENTLY DIMMED. THE VEHICLE WAS TAKEN TO CHUCK COLVIN FORD NISSAN (1925 N HWY 99 W, MCMINNVILLE, OR 97128, (503) 472-6124) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 70 MPH, THE STEERING FAULT SERVICE, SERVICE ADVANCE TRACK, AND HILLSIDE INDICATORS ILLUMINATED. ALSO, THE ELECTRICAL POWER STEERING FAILED. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO A CIRCULAR RAMP OFF THE HIGHWAY AND PARKED THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AN HOUR LATER AND THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (VARSITY FORD, 3480 JACKSON RD, ANN ARBOR, MI 48106, (734) 996-2300) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR HAD AN INTERNAL FAILURE AND THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.

WHILE GETTING ON THE FREEWAY EMISSIONS COME THRU THE A/C AND AT TIMES THE ENTIRE A/C CUTS OUT AND A BIGGER PUFF OF THESE SAME EMISSIONS COMES OUT AGAIN THRU THE A/C VENTS...A FEW WEEKS AGO IT STARTED A TO HESITATE WHEN LEAVING STOP SIGNS OR LIGHTS...TO THE POINT IT JUST STOPS MOVING AND TAKES SECONDS TO CATCH HOLD .WE HAVE HAD IT IN SERVICE 5 TIMES AND THE DEALERSHIP IS SUBMITTING A CLAIM TO THE FORD TECH FOR AN APPOINTMENT TO EVALUATE THE CAR AND GO FROM THERE WAITING FOR THE CALL NOW...I FEEL VERY THREATENED WITH EMISSIONS IN THE CABIN OF THE CAR . WE HAVE TO LOWER AT LEAST 2 WINDOWS TO BE ABLE TO STAND THE SMELL AND WE FIGURE DANGER LEVEL IS HIGH

I HAVE BEEN GETTING VERY SICK FOR OVER THE PAST YEAR AND RECENTLY REALIZED IT IS WHEN I GO ANYWHERE. NAUSEA, CHILLS, HEADACHE, CONFUSION, WEAKNESS, DIZZINESS.I HAVE A 23 MONTH OLD DAUGHTER IN THE CAR WITH ME WHO WOULD BE AFFECTED BY THIS ALSO. I HAD NO IDEA THAT IT COULD BE THE CAR MAKING US SICK UNTIL WE LOOKED IT UP ONLINE AND SAW THERE WAS A CARBON MONOXIDE ISSUE WITH THIS CAR. MY HUSBAND TOOK IT FOR A SHORT DRIVE AND MEASURED THE CARBON MONOXIDE LEVELS. HE TOOK A PICTURE I WILL INCLUDE. I'M SCARED ABOUT THE LONG TERM DAMAGE THIS COULD POTENTIALLY HAVE CAUSED OUR HEALTH. THIS HAPPENS WHEN WE DRIVE THE CAR.

SECOND STEERING FAILURE INCIDENT. REF CPMPLAINT 11111323 INCHING UP TO STOP SIGN WHEN WHEEL FROZE. DASH ERROR AS FOLLOWS: "STEERING FAULT SERVICE NOW(THIS WAS IN RED) "SERVICE ADVANCE TRAK" (THIS WAS IN YELLOW) PUT CAR IN PARK.TURNED ENGINE OFF AND RESTARTED THEN REGAINED POWER STEERING.

MY 17 YEAR OLD SON WAS DRIVING THIS VEHICLE WHEN THE STEERING WHEEL "FROZE" I WOULD DESCRIBE IT AS THE OLD MANUAL STEERING SYSTEMS. HE WAS DRIVING ON A STATE ROUTE GOING STRAIGHT AHEAD INTO A CURVE WHEN IT HAPPENED. FORTUNATELY, THERE WAS A LARGE GRAVEL LOT AHEAD FOR HIM TO STEER STRAIGHT INTO. I DON,T BUY FORDS' CLAIM THAT THE STEERING FUNCTIONS AND ONLY DIFFICULT. TELL THAT TO A FRIGHTENED YOUNG DRIVER OR AN ELDERLY PERSON. THE ERROR DISPLAYED BELOW IS WHAT WAS DISPLAYED ON DASH AND WHAT IS FOUND NUMEROUS TIMES FROM OTHER VEHICLE OWNERS. THE CONTINUED HISTORY OF THIS ISSUE IS NOT ACCEPTABLE! WHILE I HAVE NOT FOUND AN FATAL INCIDENT RELATED TO THE ISSUE, I DO NOT MY FAMILY TO BE THE FIRST. PLEASE REVIEW THIS OCCURRENCE NATIONALLY AND I IMPLORE YOU TO ISSUE A RECALL. I AM OLD ENOUGH TO REMEMBER THE PINTO FUEL TANK, THE FIRESTONE 50 TIRES AND OF COURSE THE AIR BAG FIASCO. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. THANK YOU [XXX] 1. TERRAIN MANAGEMENT SYSTEM FAULT 2. SERVICE ADVANCE TRAK 3. HILL ASSIST ERROR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK MY TRUCK TO THE SHOP ON WEDNESDAY AND DROPPED IT OFF DUE TO NUMEROUS LIGHTS COMING ON WHEN DRIVING. THE LIGHT WOULD READ "STEERING FAULT SERVICE NOW, SERVICE ADVANCE TRAC AND HILL START ASSIST NOT AVALABLE". I TOOK PICTURES OF THE LIGHTS WHEN THEY WOULD COME ON AND HAVE DOCUMENTATION OF THAT. WHEN THE LIGHTS COME ON, I ALSO LOSE POWER STEERING AND AM UNABLE TO DRIVE MY TRUCK. THIS HAS ALMOST CAUSED ME TO HAVE AN ACCIDENT! WALDORF FORD JUST CALLED ME TO TELL ME I NEED A NEW STEERING GEAR AND THAT MY EPAS SYSTEM HAS GONE BAD AND THIS IS GOING TO COST ME $2100.00 TO FIX. MY TRUCK IS ONLY 2 YEARS OLD, I HAVE MAINTAINED ALL SERVICE AS NEEDED SINCE OWNING, IT ONLY HAS 49,000 MILES ON IT AND THIS HAS HAPPENED. I HAVE LOOKED ONLINE AT THE FORUMS AND SEE THIS IS AN ONGOING PROBLEM WITH MANY EXPLORERS AND NOT JUST MINE. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE IS KILLED!!!!! THIS IS EXTREMELY DANGEROUS AND A VERY EXPENSIVE FIX THAT TO MANY PEOPLE ARE HAVING TO PAY FOR WHEN IT IS OCCURRING SO OFTEN. PLEASE, PLEASE CHECK INTO THIS AND PUT OUT A RECALL ON NOT ONLY THE 2016 FORD EXPLORER BUT THE OTHER FORDS WHO ARE EXPERIENCING THE SAME ISSUE AS MYSELF.

A STRONG EXHAUST SMELL ENTERS THE CAR REGULARLY WHEN THE CAR IS IN MOTION. THIS IS ESPECIALLY STRONG WHEN ACCELERATING (EVEN LIGHTLY) OR GOING UP A HILL.

STEERING GEAR FAILED CAUSING THE CAR TO BE VERY DIFFICULT TO STEER AT LOW SPEEDS, ESPECIALLY WHEN TURNING RIGHT.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, A STRONG ODOR OF EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS INCLUDING EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226 (480) 893-0000), BUT THE SOURCE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO SAN TAN FORD (1429 EAST MOTORPLEX LOOP, GILBERT, ARIZONA 85297) WHERE THE DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

ROTTEN EGG SMELL WHEN VEHICLE IS ACCELERATING UP INCLINE AND AIR UNIT IS ON RECIRCULATE. HAD IN FORD DEALERSHIP BEFORE TO ADDRESS PROBLEM BUT OBVIOUSLY STILL NOT FIXED. DO YOUR JOB AND QUIT TRYING TO PROTECT FORD THERE NEEDS TO BE A RECALL AND YOU KNOW IT. MY WIFE AND KIDS USE THIS CAR AND THEY ARE MORE IMPORTANT THAN FORD SAVING A DOLLAR.

EXHAUST SMELL COMES THROUGH AC SYSTEM WHEN ASCENDING UPHILL AT HIGHER RPM. HAD IN SERVICE SHOP BEFORE FOR THIS ISSUE BUT IT STILL EXISTS. TIME FOR YOU GUYS TO MAN UP AND MAKE FORD RESPONSIBLE FOR FIXING THEIR CRAP CAR.

ORIGINALLY I HAD A LIGHT COMING ON WHEN DRIVING DOWN THE ROAD SAYING "STEERING FAULT SERVICE NOW" IT WOULD COME ON AND GO OFF OR OCCASIONALLY I WOULD HAVE TO PULL OVER AND RESTART MY TRUCK TO RESET. AFTER ABOUT A WEEK I STARTED HAVING MULTIPLE LINES COME ON AT ONE TIME FLASHING AT ME WHILE DRIVING SAYING "SERVICE ADVANCE TRAC, HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC AND STEERING FAULT SERVICE NOW". WHEN THESE LIGHTS COME ON I LOSE ALL POWER STEERING IN MY VEHICLE AND I'M UNABLE TO STEER AT ALL. THIS HAS HAPPENED MULTIPLE TIMES AND IT HAS BECOME EXTREMELY UNSAFE TO DRIVE. IT HAS ALWAYS BEEN WHILE DRIVING, BUT OTHER THAN THAT I SEE NO RHYME OR REASON OR OTHER FACTORS THAT ARE THE SAME WHEN THE LIGHTS HAVE CAME ON. I TOOK MY TRUCK TO MY MECHANIC TO LOOK AT AND HE FOUND ONLINE THAT THIS IS AN ISSUE MANY PEOPLE ARE BLOGGING ABOUT AND COMPLAINING ABOUT. HE HOOKED MY TRUCK UP TO THE COMPUTER BUT COULD NOT GET ANY TYPE OF ERROR CODE TO COME BACK AND SUGGESTED I FOLLOW UP WITH FORD TO HAVE THEM LOOK AT IT BUT ALSO SUGGESTED THAT I CONTACT SOMEONE TO SEE IF THIS HAS SOME TYPE OF RECALL BECAUSE IN HIS WORDS "THIS IS GOING TO KILL SOMEONE". I HAVE CHECKED BUT NO RECALLS HAVE BEEN MADE AS OF NOW BUT DID SEE THERE WAS A VERY SIMILAR PROBLEM IN THE 2011-2013 EXPLORERS AND A RECALL WAS MADE. I HAVE AN APPOINTMENT THIS WEEK FOR MY TRUCK TO GO TO THE FORD DEALERSHIP TO BE LOOKED AT BUT FEEL STRONGLY THAT THIS IS SOMETHING THAT NEEDS TO BE RECALLED NOW ON THE 2016 FORD EXPLORER. I

THE CAR HAD NOT YET HAD THE CUSTOMER SATISFACTION SERVICE FOR THE PLUGS AND SEALS COMPLETED. I HAD NOT NOTED ANY EXHAUST ODORS IN THE CAR AND HAD NOT PROBLEMS DURING MANY ALL DAY DRIVES. AFTER AN 11 HR DRIVE THIS WEEK WITH THE AC ON THE WHOLE TIME (NOT ON RECIRCULATING), I HAD MANY SYMPTOMS OF CO EXPOSURE (HEADACHE, DIZZY, NAUSEA) AND ALL 3 OF MY DOGS WER AFFECTED (POOR APPETITE, LETHARGIC). ONE OUT OF THE CAR I'M FRESH AIR FOR SEVERAL HOURS, THE SYMPTOMS SLOWLY DISSIPATED. WISH I HAD HAD A CO METER IN THE CAR. I HAD MILDER SYMPTOMS ON SEVERAL TRIPS (4-7HRS DRIVING IN ONE DAY) IN THE WEEKS BEFORE THIS LONGER TRIP. THESE WERE ALL HIGHWAY DRIVING AND CAR DID NOT IDLE WHILE SITTING.

WHEN DONE PUMPING FUEL, FUEL LEAKS OUT OF THE FILLER DOOR AND GAS COLLECTS AROUND THE HOLE AND RUNS DOWN THE OUTSIDE PANEL OF THE VEHICLE

CAR MAKES A KNOCKING NOISE WHEN TURNING(CURVING) SOUNDS LIKE A JAR OF MARBLES. GOT THE AXLES REPLACED AND STILL DOES IT

PAINT STARTS TO BULDGE AND FLAKES. STRONG SMELL OF CARBON MONOXIDE INSIDE THE CABIN WHILE DRIVING.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HALDEMAN FORD (2443 LEHIGH ST, ALLENTOWN, PA) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,910. THE VIN WAS NOT AVAILABLE.

CARBON MOXNOXIDE AND ODOR FROM THE EXHAUST COMING INTO THE CABIN CAR CAUSING HEADACHE AND DIZZINESS WHILE DRIVING. INCREASED ODOR WITH SPEED AND A/C ON.

ORIGINAL HANKOOK FRONT TIRES WERE REPLACED AT ABOUT 10K MILES DUE TO PREMATURE WEAR AND CHUNK OF TIRES PEELING OFF. DEALER STATED THAT IT WAS DUE TO POOR ALIGNMENT. I PAID FOR 2 NEW TIRES. FORD EVENTUALLY REIMBURSED US FOR ONE OF THEM. NOW, 8K MILES LATER THE TIRES ARE JUST AS BAD AS THE ONES THAT WERE REPLACED. THE REAR ONES ARE ALMOST SMOOTH. HANKOOK IS AWARE OF THE PROBLEM AND THEY HAVE INSTRUCTED THE DEALERS TO REPLACE THEM WITH A DIFFERENT MODEL YET MY DEALER WILL NOT DO IT.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER THE CONTACT'S WIFE HAD BEEN DRIVING THE VEHICLE FOR APPROXIMATELY TWO WEEKS, AN ABNORMAL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE CONTACT'S WIFE BECAME ILL AND MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED THAT HIS WIFE HAD CARBON MONOXIDE POISONING AT FOUR TIMES THE NORMAL LIMIT. THE CONTACT WAS INFORMED BY THE MEDICAL DOCTOR THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

MY 2016 LIMITED FORD EXPLORER WITH ABOUT 38000 MILES BEGAN MAKING A NOISE WHEN TURNING THE STEERING WHEEL. I WAS DRIVING ON THE INTERSTATE AND THE STEERING WAS JERKY AND WOULD HANG. TOOK IT TO THE FORD DEALERSHIP WHEN I RETURNED HOME AND THEY REPLACE THE RIGHT TIE ROD END AT A COST OF $200+. THE EXPLORER CONTINUED TO MAKE A NOISE AT LOW SPEEDS. WIFE SAID THAT THE STEERING WAS JERKY WHEN SHE DROVE IT. TOOK IT BACK TO FORD DEALERSHIP AND WAS TOLD THAT A NUT HAD COME OFF IN THE STEERING BOX AND IT NEEDED A COMPLETE STEERING RACK. DANGEROUS TO DRIVE AS IT WAS SO AUTHORIZED THE REPLACEMENT. COST THIS TIME WAS $1685.67. THE EXPLORER HAD 40634MILES ON IT WHEN THIS WAS DONE. GOT ON THE INTERNET AND FOUND THE STEERING IS A RATHER COMMON PROBLEM ON FORD EXPLORERS.