Page 40 of 50 · complaints 1,951–2,000 of 2,465

2016 Ford Explorer complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Fuel/Propulsion System
Filed Feb 13, 2018TX

BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.

Unknown or Other
Filed Feb 13, 201857,000 milesMD

IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOOD SUGAR LEVELS. I PUT MY EXPLORER IN FOR SERVICE TWICE BECAUSE OF THE SMELL. THE SMELL WAS STRONGEST WHEN I WAS DRIVING (ABOUT ONE HOUR TO AND FROM WORK) WITH THE HEAT ON. THE SMELL GOT BETTER WHEN I SET THE VENTS TO CYCLE THE INTERNAL AIR.

Engine
Filed Feb 13, 201870,000 milesCA

2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.

Unknown or Other
Filed Feb 10, 2018LA

IF YOU WANT TO KNOW WHAT IS GOING ON WITH YOUR FORD EXPLORER, GO TO FORDEXPLORERNIGHTMARE.COM. READ THE 2 KEY DOCUMENTS AND LEAVE YOUR STORY!

Unknown or Other
Filed Feb 9, 2018CA

SINCE OWNING THIS VEHICLE, EXPERIENCED EXHAUST ODORS INSIDE OF VEHICLE, FOR OVER TWO YEARS EXPERIENCING SEVERE HEALTH ISSUES, HAD BEEN COMPLAINING TO MY DOCTORS. TOOK VEHICLE IN AND DEALER SAID THEY FIXED ODORS WHICH WAS PRODUCING EXHAUST CARBON MONOXIDE. TO ENTER INTO VEHICLE, SINCE BEING FIXED FOR CARBON MONOXIDE ISSUES STILL EXPERIENCING HEALTH ISSUES. AFTER READING ARTICLES YESTERDAY AM CONVINCED MY HEALTH ISSUES ARE NOW RELATED TO CARBON MONOXIDE POISONING DUE TO EXPLORER DEFECT.

Unknown or Other1 injured
Filed Feb 8, 201811,000 milesTN

THE LAST (3) TIMES MY SON HAS BEEN IN OUR 2016 FORD EXPLORER HE HAS VOMITED. HE IS 2.5 YEARS OLD AND WE HAVE A DAUGHTER ON THE WAY IN 2-3 WEEKS. IT IS JUST NOW CLICKING THAT THIS IS PROBABLY A CO2 ISSUE SINCE HE IS ALWAYS FINE ONCE HE GETS OUT OF THE CAR. IT IS ALWAYS ABOUT 10 MINUTES AFTER DRIVING. HE BECOMES DIZZY AND LOOKS DOWN. IT IS AWFUL. WE HAVE TRIED TO GET THE PART FROM FORD FOR WEEKS BUT THEY SAY THEY ARE BACK-ORDERED. PLEASE HELP!

Wheels
Filed Feb 7, 201822,155 milesMI

HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 22,150 MILES ON THEM AND THE TREAD IS ALREADY 1/2 WORN. I HAVE A 2015 TAURUS SHO WITH 20,550 MILES (MICHELIN TIRES) AND THE TREAD IS IN PERFECT CONDITION. SERVER DEALER CHECKED WEAR, WEAR IS EVEN ON ALL 4 TIRES. TIRE MANUFACTURER CLAIMS 50,000 MILE WARRANTY; HOWEVER, SERVICE DEALER STATED THAT ISN'T TRUE. ON 2/7/18 AT 09:00, I NEARLY WENT OFF OF THE ROAD ON W/APPROXIMATELY 1-2 INCHES OF SNOW ON THE ROAD (PACKED DOWN). AT 09:05, I SLID FOR MORE THAN 500 FEET INTO AN INTERSECTION (NO ICE PRESENT) INTO ONCOMING TRAFFIC. HAD ONCOMING TRAFFIC NOT STOPPED AND MY VEHICLE FINALLY TURNING 90 DEGREES, I WOULD'VE BEEN T-BONED IN A BAD ACCIDENT. MY WIFE HAS BEEN COMPLAINING ABOUT THE SAFETY OF THESE TIRES, WELL I EXPERIENCED IT FIRST HAND. ALL OF THIS HAPPENED WHEN THE VEHICLE WAS PUT INTO 4X4 (SNOW/SAND) MODE TRAVELING NO MORE THAN 35-40 MPH ON A 55 MPH ROAD. DUE TO THESE PATHETIC TIRES, WE ARE UNABLE TO DRIVE THIS VEHICLE SAFELY WHEN THE ROADS ARE SNOW COVERED. MY 2015 TAURUS SHO W/MICHELIN TIRES AND 20,550 MILES EXPERIENCES NONE OF THESE ISSUES IN THE SNOW. THE SERVICE DEALER CLAIMS THESE ARE PERFORMANCE TIRES; HOWEVER, THAT IS NOT THE CASE. REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING. THE SERVICE DEALER INDICATED NO ABNORMAL WEAR AND TEAR ON THE TIRES OR THEIR TREAD.

Unknown or Other
Filed Feb 5, 201815 milesFL

EXHAUST FUMES INSIDE VEHICLE THERE IS A SMELL OF EXHAUST FUMES INSIDE OUR 2016 FORD EXPLORER WHEN THE ENGINE IS RUNNING. WE PURCHASED THIS 'NEW' IN JULY 2016 AND NOTICED IT RIGHT AWAY - IF YOU DON'T OPEN THE WINDOWS AND AIR OUT THE VEHICLE, THE FUMES CAUSE PASSENGERS TO EXPERIENCE NAUSEA AND HEADACHE - IT IS MOST NOTICEABLE ON ACCELERATION BUT SOMETIMES IT JUST OCCURS OUT OF NOWHERE. IT THEN BECOMES ABSOLUTELY NECESSARY TO OPEN THE WINDOWS AND GET OXYGEN / OUTSIDE AIR INSIDE THE VEHICLE - IT'S ALMOST AUTOMATIC FOR US TO DO THIS ANYMORE - START THE CAR, ACCELERATE, OPEN THE WINDOWS, AIR IT OUT, CLOSE THE WINDOWS. THIS VEHICLE'S USUAL OCCUPANTS ARE A DRIVER AND FRONT SEAT PASSENGER, HOWEVER, SECOND AND THIRD ROW SEAT PASSENGERS WHO HAVE BEEN IN THE VEHICLE HAVE EXPERIENCED AND REPORTED THE SAME ISSUES, E.G., NAUSEA AND HEADACHE. THE VEHICLE NOW HAS 26K MILES.

Unknown or Other
Filed Jan 31, 201822,000 milesOH

MY FAMILY IS GETTING SICK WHILE IN THE CAR. ADULTS WITH SYMPTOMS OF DIZZINESS AND NAUSEA. CHILDREN WITH SYMPTOMS OF NAUSEA, HEADACHES AND VOMITING. THE VEHICLE IS IN MOTION AND HAS HAPPENED ON COUNTY, STATE AND HIGHWAY ROADS. GETTING OUT OF THE VEHICLE MAKES THE SYMPTOMS GO AWAY.

Unknown or Other
Filed Jan 29, 201853,000 milesNC

VERY STONG CARBON-MONOXIDE SMELL IN CABIN. I HAVE TO PUT WINDOWS DOWN TO DRIVE. TOOK TO FORD FOR THE RECALL REPAIR, STILL HAVE AN ISSUE. HAPPENS WHEN CAR IS SITTING & WHILE BEING DRIVEN.

Unknown or Other
Filed Jan 26, 201831,680 milesTX

I WAS DRIVING ON A MAJOR HIGHWAY AND MY SUV SUDDENLY STARTED LOOSING POWER AND JERKING (HESITATING TO MOVE) I PULLED OVER AND STARTED TO SMELL BURNING OIL OR VERY UNIQUE SMELL ALMOST LIKE BURNING BREAK FLUID OR CARBON. TOOK THE CAR TO THE DEALERSHIP AND THE SMELL WAS NOTICED IMMEDIATELY BY THE SERVICE REP. THEY COULD NOT FIND THE ISSUE AND CANNOT EXPLAIN THE SMELL IN MY CARS CABIN. THE SMELL IS SO STRONG WHEN PARKED OR DURING IDLE THAT WE CANNOT RUN THE AC OR HEATER FOR FEAR OF THE SMELL MAKING YA ALL SICK. FORD WILL NOT PROVIDE ANY INSIGHT OR HELP AND THE SMELL IS LITERALLY HARMING ME AND MY CHILDREN. THE ISSUE IS ONGOING AND THE SMELL HAS NOT LET UP. THE CAR DOES SPUTTER OUT WHEN ACCELERATING FROM TIME TO TIME..NO ANSWERS FROM FORD ON WHY THAT HAPPENS....COMPLETELY LOST AND FRUSTRATED!

Unknown or Other
Filed Jan 26, 201830,000 milesFL

ANYTIME I ACCELERATE TO HIGHWAY SPEEDS, A STRONG EXHAUST ODOR FILLS THE PASSENGER CABIN. I WAS TOLD IT WAS NOTHING TO WORRY ABOUT BUT NOW I SAW A NEWS ARTICLE THAT RAISED NEW CONCERNS AND SUGGESTED REPORTING THIS ISSUE IF PRESENT.

Unknown or Other
Filed Jan 26, 201823,720 milesWA

BEEN GETTING HEADACHES FOR THE PAST MONTH AS WELL AS DIZZINESS AND FEELINGS OF NAUSEA. YESTERDAY CAR HAD OVERWHELMING EXHAUST ODOR INSIDE OF CAR THAT MADE ME EXTREMELY ILL ALL DAY YESTERDAY... I DID CALL FORD AND THEY HAD IT TOWED TO A FORD DEALER WHO STATED THEY WILL CHANGE OUT CLIPS. WANT TO BE SURE TO REPORT AS IT APPEARS IT IS AN ONGOING PROBLEM WITH THIS VEHICLE TYPLE.. THE SMELL COULD BE SMELT AS SOON AS CAR WAS TURNED ON, AND WORSENED AS CAR WAS DRIVING DOWN ROAD. FASTER THE CAR WOULD MOVE THE WORSE IT GOT.

Electrical System
Filed Jan 26, 201813,000 milesOH

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY STARTED ITSELF WITHOUT WARNING. WOODY SANDERS FORD (235 W MITCHELL AVE, CINCINNATI, OH) WAS CONTACTED AND STATED THAT THIS PARTICULAR FAILURE ONLY APPLIED TO THE POLICE CRUISERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.

Unknown or Other
Filed Jan 26, 201823,721 milesWA

I REPORTED THIS EARLIER TODAY, BUT WANTED TO ADD TO HERE THAT I TALKED TO A REPRESENTATIVE TO FORD AND TOLD HIM THAT THE CAR WAS LEAKING EXHAUST INTO THE CAB OF THE CAR. HE ADVISED ME TO "DRIVE IT" TO ANOTHER DEALERSHIP ABOUT 20-30 MINUTES AWAY. I ASKED IF HE WAS WILLING TO PUT HIS CHILD IN THIS CAR AS THIS IS WHAT HE IS ADVISING ME TO DO. HE SAID HE WOULD NOT. PLEASE USE THIS INFORMATION AS YOU CAN AS FORD CUSTOMER SERVICE IS NOW PUTTING PEOPLE IN AND OUTSIDE OF THE CAR IN SERIOUS DANGER BY ADVISING THEM TO DRIVE VEHICLES THAT ARE OBVIOUSLY NOT ROAD WORTHY. DISGUSTING A COMPANY IS ALLOWED THIS... THANKS

Engine
Filed Jan 26, 201829,000 milesMD

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT OBSERVED AN ODOR UNDERNEATH THE THIRD ROW SEATS. THE CONTACT BEGAN FEELING DROWSY AND DIZZY. THE ISSUE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (866) 841-9642) WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

Engine
Filed Jan 25, 2018100 milesAZ

FROM THE DAY I TOOK DELIVERY OF MY 2016 FORD EXPLORER SPORT, THERE WAS A PROMINENT SMELL IN THE CABIN THAT APPEARED UNDER MODERATE ACCELERATION. I INITIALLY BELIEVED IT TO BE CAUSED BY THE "BREAKING IN" OF A NEW ENGINE. HOWEVER, THE PROBLEM PERSISTED. PASSENGERS WOULD CONTINUALLY ASK ME ABOUT THE AWFUL "ROTTEN EGG" SMELL IN MY EXPLORER. I WAS GETTING HEADACHES AND FEELING NAUSEOUS AT TIMES WHILE DRIVING MY EXPLORER. AFTER RESEARCHING THE ISSUE ON THE INTERNET, I FOUND COUNTLESS REPORTS OF OTHERS HAVING THE SAME EXPERIENCE WITH THEIR EXPLORERS. I TOOK MY VEHICLE TO AUTO NATION FORD IN SCOTTSDALE, AZ AND THE SERVICE ADVISOR TOLD ME THEY'VE HAD SEVERAL FOLKS WITH THE SAME ISSUE AND THAT FORD HAD ISSUED A SERVICE BULLETIN ON HOW TO RESOLVE THE PROBLEM. I WAS TOLD THAT THERE WAS A DESIGN FLAW LEADING TO THE EXHAUST FUMES RE-ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE ADVISOR INDICATED THEY WOULD NEED THE CAR FOR AT LEAST A WEEK TO RE-SEAL THE SYSTEM TO MINIMIZE THE PROBLEM. AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS, I RECEIVED IT BACK AND THE ISSUE WAS NOT RESOLVED. I RETURNED THE CAR TO FORD AND THEY ARRANGED FOR ME TO HAVE LOANER EXPLORER WHILE THEY WORKED ON MINE. IT HAD THE SAME EXACT ISSUE. MY EXPLORER WAS AT THE DEALER FOR WELL OVER A MONTH AND I WAS TOLD THAT THEY WERE WAITING FOR FORD TO ENGINEER AND MANUFACTURE THE PARTS NEEDED TO FULLY RESOLVE THE EXHAUST LEAKS. AFTER FINALLY GETTING THE CAR BACK, THE ISSUE INITIALLY SEEMED TO IMPROVE, BUT QUICKLY RETURNED.

Engine
Filed Jan 25, 201836,315 milesNM

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT VERY TIRED, WEAK, DIZZY, AND SLEEPY. SINCE THE CONTACT WAS SUFFERING FROM A COLD AT THE TIME, SHE COULD NOT DETERMINE IF THERE WAS AN ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,315.

Engine
Filed Jan 25, 201820,000 milesFL

UNDER ACCELERATION THERE ARE INSTANCES OF WHAT SEEM TO BE EXHAUST FUMES BEING PRESENT IN THE CABIN OF OUR EXPLORER. THIS HAS LED TO HEADACHES FOR MYSELF, MY WIFE AND OUR 7 YEAR OLD SON.

Engine
Filed Jan 24, 201840,000 milesMI

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THAT CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL EMITTING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A UNKNOWN LOCAL FORD DEALER FOR A DIAGNOSIS WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT AGAIN WAS DRIVING THE VEHICLE A WEEK LATER, AND SMELLED A FUEL ODOR AGAIN INSIDE THE VEHICLE. THE CONTACT CALLED THE FORD MOTOR COMPANY LOCATED AT 1 AMERICAN ROAD , DEARBORN, MI 48126 (313)322-3000, AND WAS ADVISED TO DROP OFF THE VEHICLE FOR A DIAGNOSIS. THE CONTACT WAS ADVISED THE FUEL PUMP WAS LEAKING FROM A CRACK IN THE PUMP. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED OR NOT. THE FAILURE MILEAGE WAS 40,000.

Unknown or Other
Filed Jan 24, 201831,500 milesMN

THE INTERIOR OF THE CAR FILLS WITH EXHAUST SMELLS. IT IS OVERPOWERING AND HAS CAUSED NAUSEA AND HEADACHES IN MYSELF AS WELL AS MY TWO OLDER CHILDREN. I AM NOT SURE HOW IT IS AFFECTING MY 3 MONTH OLD. THE SMELL IS UNCOMFORTABLE AND THE ONLY WAY TO GET RID OF IT IS TO STOP THE CAR AND OPEN WINDOWS. IT HAPPENS WHEN VEHICLE IN MOTION AS WELL AS STATIONARY.

Unknown or Other
Filed Jan 24, 201823,000 milesMI

CAR HAS SMELLED AWFUL SINCE LEASING. BEING GASSED WITH CARBON MONOXIDE EVERY TIME I DRIVE IT. TOOK IN FOR RECALL TO VARSITY LINCOLN. THEY DID NOT ADDRESS IT. DROVE CAR TO FRANKENMUTH FOR THANKSGIVING DINNER 1 1/2 HOUR RIDE. SOMETHING POPPED AND THE MOST AWFUL GAS SMELL CAME OUT AND NEVER WENT AWAY EVERYBODY AROUND US COULD SMELL IT. DROPPED IT OFF AT TOM HOLZER FORD. THEY ADDRESSED THE RECALL AND SMELL BY PUTTING ADSHESIVE (TAPE) AND SEALANT (GLUE) CALLED AND TOLD IT IT WAS READY. THE SMELL WAS NOT GONE TOOK IT BACK 4 DAYS LATER. WAS TOLD THE TRANSFER CASE BLEW AND THEY WOULD NEED IT FOR A FEW DAYS TO FIX IT. PICK UP CAR STILL SMELLED AWFUL. WENT UP NORTH LAST WEEK. THREE HOUR RIDE. THE FIRST HOUR I HAD THE BACK WINDOWS OPEN AS ALWAYS CAUSE I KNOW I AM BEING POISONED. THE NEXT TWO HOURS WERE POURING RAIN COULD NO LONGER DRIVE WITH WINDOWS OPEN. STOPPED FOR GAS AND GROCERIES. GOT OUT OF EXPLORER AND WAS DIZZY, NAUSEATED AND MY HEART HURT COULDN'T THINK OF WHAT GROCERIES I NEEDED CLERK ASKED IF I WAS OK. TOLD HIM NOT SURE WHAT WAS WRONG WITH ME FIGURED IT OUT I WAS POISONED CARBON MONOXIDE

Engine
Filed Jan 24, 20184,900 milesNY

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL FOR EXTENDED PERIODS OF TIME, A FOUL ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHILE ASCENDING UP A HILL OR DRIVING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO DANA FORD (266 W. SERVICE RD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.

Wheels
Filed Jan 24, 201813,807 milesLA

HANKOOK VENTUS S1 NOBLE 2 TIRES SIZE 255/50R20 105H. THEY CAME ON MY VEHICLE WHEN I BOUGHT IT BACK IN JUNE 2016. I ONLY HAVE 13,900 MILES ON MY TIRES AND THE TREADS SPLITTING, CRACKING AND PEELING HORRIBLY THEY ARE SUPPOSED TO BE WARRANTIED FOR 50,000 MILES. I WENT TO MY FORD DEALERSHIP ABOUT THE TIRES AND THEY CONTACTED HANKOOK AND THEY ARE PRO-RATING MY TIRES AS 50% TREAD WORN AND GOING TO MAKE ME PAY FOR 2 NEW TIRES BUT SAID THEY ARE DISCOUNTING THEM BUT WITH ME PRICING THE TIRES THEY AREN'T. TIRES AREN'T SUPPOSED TO BE DOING THIS LESS THAN 14,000 MILES. I SAW OTHER COMPLAINTS FROM OTHER PEOPLE ON HOW HORRIBLE THE TIRES ARE AND THE SAME HAPPENING WITH THEM. I WOULD OF NEVER KNOWN THIS IF IT WASN'T TO CHECK MY TIRES AND THE PERSON AT THE TIRE PLACE TOLD ME HOW BAD THE TIRES ARE.

Engine
Filed Jan 23, 2018IL

SMELL OF EXHAUST ENTERS IN PASSENGER CABIN WHENEVER DRIVING WHEN RPMS ARE HIGHER.

Wheels
Filed Jan 23, 201820,000 milesMS

THE TIRES ON MY 2016 FORD EXPLORER SPORT ARE VENTUS S1 NOBLE 2 20 INCH TIRES AND THEY HAVE BEEN PEELING, CHIPPING AND CRACKING FOR THE PAST 8 MONTHS. I ROTATE MY TIRES EVERY 7000 TO 8000 MILES BUT THE TIRES ARE WEARING PREMATURELY. I'VE BEEN TOLD THAT IT IS SAFE TO DRIVE BUT THESE SHOULDN'T BE HAPPENING ON A VEHICLE WITH LESS THAN 40,000 MILES. REALLY, THIS SHOULD BE HAPPENING AT ALL. THERE WAS A RECALL ON THESE TIRES BUT ONLY ON THE 18 AND 19 INCH TIRES NOT THE 20 INCH. THERE SHOULD HAVE BEEN A RECALL ON THE 20 AS WELL.

Engine
Filed Jan 22, 201842,000 milesCA

BEGAN FEELING VERY SICK ON FRIDAY JANUARY 5TH, CAR HAD BAD EXHAUST SMELL. HEADACHE, DIZZINESS, NAUSEA, THIS CONTINUED OVER THE WEEKEND SO MUCH SO THAT I DID NOT DRIVE ANYWHERE SUNDAY FROM 1:00 ON OR AT ALL ON MONDAY. WOKE UP TUESDAY FEELING OK AND DROVE MY CAR TO WORK, WHILE DRIVING THE 4 MILES ON THE FWY TO GET THERE MY CAR STARTED SMOKING PROFUSELY FROM THE EXHAUST PIPE. I IMMEDIATELY TOOK IT TO FORD, IT IS STILL THERE. THEY ARE REFUSING TO PAY FOR REPAIRS, THEY SAY TURBO ENGINE AND ENGINE NEED REPAIR/REPLACEMENT. COULD THIS HAVE TO DO WITH THE EXHAUST ISSUES I SEE PEOPLE KEEP HAVING? NEVER ONCE DID THE CHECK ENGINE LIGHT COME ON SINCE I'VE OWNED THE VEHICLE (2 YRS, 2 MONTHS) COULD THERE REALLY BE THAT MUCH WRONG WITH THE CAR WITHOUT EVEN A HINT THERE WAS AN ISSUE AND NO CHECK ENGINE LIGHT?

Fuel/Propulsion System
Filed Jan 20, 2018WA

I BOUGHT THE 2016 FORD EXPLORER XLT LAST WEEK FROM A FORD DEALER, I DROVE IT HOME WHICH IS 35-40 MINUTES AWAY FROM THE FORD DEALERSHIP AND BOTH MY WIFE AND I HAD SEVERE HEADACHE. THERE WAS AN ODOR INSIDE THE CABIN WHICH WAS CAUSING THE HEADACHE/NAUSEA. WE COULDNT EXPLAIN WHY THE ODOR WAS THERE AND WHEN WE RESEARCHED ONLINE, WE WERE SHOCKED TO FIND THAT THE FORD EXPLORER HAD THE CARBON MONOXIDE LEAK ISSUE. WE ARE NOT ABLE TO DRIVE OUR CAR FOR MORE THAN 15-20 MINUTES WITHOUT GETTING A HEADACHE.

Engine
Filed Jan 19, 201816,000 milesVA

SUDDENLY HAVE AN INFLUX OF EXHAUST FUMES IN CABIN AREA WHILE THE VEHICLE IS RUNNING BUT ESPECIALLY WHILE IDLING. APPEARS TO ENTER FROM AIR CONDITIONER AND THERE IS A STRONG ODOR UNDER THE HOOD.

SteeringCrash
Filed Jan 18, 201845,000 milesWV

I WAS DRIVING MY PREGNANT WIFE (31 WEEKS) AND MY 22 MONTH OLD DAUGHTER TO CHURCH THIS PAST SUNDAY (1/14/18), WHEN WE ENTERED A SHARP LEFT HAND CURVE. WE GOT TO THE HALFWAY POINT IN THE TURN WHEN THE STEERING WHEEL COMPLETELY LOCKED UP AND SENT US INTO A DITCH AND BANK. THANK GOD NOBODY WAS COMING IN THE OPPOSITE DIRECTION OR WE COULD HAVE BEEN SERIOUSLY INJURED OR WORSE! THERE WAS ABSOLUTELY NO WARNING; NO LIGHT, NO SENSOR, NOTHING. THE WHEEL SIMPLY LOCKED TIGHT IN THE TURNED POSITION AT ROUGHLY 30 MPH. I LATER LEARNED FORD HAS BEEN USING ELECTRONIC CONTROLLED POWER STEERING AND THIS IS A COMMON OCCURRENCE ACROSS VARIOUS FORD MODELS WITH NO KNOWN RECALLS. HOW MANY PEOPLE HAVE BEEN KILLED THAT CAN'T TELL THEIR STORY? THERE IS NO WAY WE'LL BE KEEPING THIS VEHICLE AND FORD SHOULD BE MADE TO REDESIGN THEIR STEERING OR RETURN IT BACK TO THE ORIGINAL, BELT-DRIVEN DESIGN.

Engine
Filed Jan 17, 20185,000 milesFL

VERY STRONG EXHAUST FUMES ENTERING VEHICLE AT OR ABOVE 3500 RPM. IT HAPPENS EVERY TIME ACCELERATING TO HIGHWAY SPEED. ENTIRE CAB FILLS WITH FUMES IMMEDIATELY AND DOES NOT DISAPATE UNTIL ALL WINDOWS ARE ROLLED DOWN. EXPERIENCED HEADACHES, DIZZINESS AND NAUSEA. OWNER HAD TO TRADE VEHICLE (AT THEIR EXPENSE) AS DEFECT WAS CAUSING DAILY HEALTH PROBLEMS. FORD NEEDS TO BE FORCED TO NOTIFY CONSUMERS ABOUT THIS PROBLEM BEFORE VEHICLE IS PURCHASED. OWNER HAD 2015 FORD EXPLORER WITH SAME PROBLEM AND WON LEMON LAW CASE AGAINST FORD - LEMON LAW ARBITRATORS SMELLED WHAT THEY DESCRIBED AS EXHAUST FUMES DURING LEMON LAW HEARING TEST DRIVE. FORD REPAIR ATTEMPTS DO NOT WORK! NHTSA AND FORD NEED TO DETERMINE FIX OR RECALL VEHICLES. EXHAUST FUMES CONTAIN CARBON MONOXIDE AS WELL AS MANY OTHER TOXIC CHEMICALS. FORD ADMITS EXHAUST FUMES ENTERING VEHICLE BUT CLAIMS LOW VOLUME/SAFE. PLEASE CONSIDER THAT INFANTS AND YOUNG CHILDREN CANNOT BE EXPOSED TO SAME CARBON MONOXIDE LEVELS AS ADULTS WITHOUT VERY SERIOUS AND LIFE THREATENING HARM. ASK A DOCTOR, NOT FORD!!!

Engine
Filed Jan 17, 201830,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 I-30, ROCKWALL, TX 75087, (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THERE WERE EXHAUST FUMES FROM THE ENGINE THAT ENTERED THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY REPAIR PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE TEST DRIVING THE VEHICLE, THE CONTACT BECAME ILL FROM THE EXHAUST FUMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Wheels
Filed Jan 17, 2018NJ

THE TIRES ON YM 2016 FORD EXPLORER ARE THE WORST I HAVE EVER SEEN. I HAVE UNDER 24,000 MILES ON MY LEASED XLT MODEL AND THE TIRES ARE LITERALLY SHREDDING. THERE IS MORE HORROR STORIES AT THE CONSUMER REPORTS REVIEW OF THE TIRE... IT IS THE 255/50R20 TIRE.... UNBELIEVABLE THAT FORD WOULD SEND THESE OUT WITH THEIR VEHICLES. I HAVE 2 YOUNG CHILDREN AND THIS IS SO DANGEROUS! HTTPS://WWW.CONSUMERREPORTS.ORG/PRODUCTS/ULTRA-HIGH-PERFORMANCE-ALL-SEASON-TIRE/HANKOOK-VENTUS-S1-NOBLE-2-222992/OVERVIEW/

Fuel/Propulsion System
Filed Jan 16, 201830,000 milesTX

TL-CONTACT OWNS A 2016 FORD EXPLORER ---- CONTACT HAS BEEN SMELLING GAS ON THE DRIVERS SIDE ON THE INSIDE OF THE CAR-- VEHICLE HAS BEEN IN SHOP TWICE FOR GAS SMELL --- CONTACT BROUGHT VEHICLE TO FORD DEALERSHIP -- FORD STATED THERE IS A RECALL ON ENGINE PARTS --- CONTACT STATED SHE NO LONGER WANTS VEHICLE WANTS TO SELL VEHICLE BACK TO DEALERSHIP TO GET MONEY BACK AND GET A DIFFERENT VEHICLE ---- 1RECALLSASSOCIATED WITH THIS VIN NOV 29,2017 MANUFACTURER RECALL NUMBER17S40 NHTSA RECALL NUMBER17V767 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYAFFECTED VEHICLES ARE EQUIPPED WITH SUSPECT POWER DRIVER AND FRONT PASSENGER SEATS. FORD TEAM REVIEWED SUPPLIER PROCESS, MAINTENANCE AND WARRANTY RECORDS TO DETERMINE THE POPULATION OF AFFECTED PARTS. THE FORD PROCESS IS CAPABLE OF TRACING FRONT SEAT ADJUSTER PRODUCTION TO THE VEHICLE IN WHICH THE FRONT SEAT ADJUSTER IS INSTALLED. SAFETY RISKA FRONT SEAT CUSHION WITH A MISSING UPPER LEFT-HAND PIVOT BOLT MAY EXPERIENCE INCREASED SEAT DEFLECTION IN A CRASH AND NOT PROPERLY RESTRAIN OCCUPANTS, INCREASING THE RISK OF INJURY. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO MEASURE THE TORQUE OF THE POWER SEAT TRACK UPPER PIVOT LINK BOLT. IF THE BOLT PASSES THE TORQUE INSPECTION, DEALERS WILL REMOVE AND CLEAN THE BOLT, APPLY NEW THREADLOCK, AND REINSTALL THE BOLT TO THE SPECIFIED TORQUE. THIS REPAIR WILL COMPLETE THE FSA. IF THE BOLT FAILS THE TORQUE INSPECTION, THREADL

Fuel/Propulsion System
Filed Jan 15, 2018100 milesMI

CARBON MONOXIDE LEAKS FROM THE EXHAUST INTO THE PASSENGER COMPARTMENTS, ESPECIALLY WHEN THE A/C RECIRCULATE IS ON

Vehicle Speed Control
Filed Jan 10, 20183 milesCA

WHEN DRIVING ESPECIALLY ON FREEWAY, THE VEHICLE STARTS TO STALL AND TAKES TIME TO FIND THE SPEED. IT'S COME CLOSE TO ACCIDENTS AS I'VE TRIED TO GET OVER IN TIME WHEN MERGING. HAS HAPPENED SO FAR MORE THAN 5 TIMES. SOMETIME IT HAPPENS AS SOON AS YOU ENTER THE FREEWAY.

Visibility/Wiper
Filed Jan 8, 201866,000 milesMI

REAR WINDOW ON LIFT GATE EXPLODED WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY. SIDE DOOR WAS OPENED TO THE VEHICLE, AND THEN THE BACK WINDOW BLEW OUT. THIS CAUSED SMALL GLASS PIECES TO FALL INSIDE AND OUTSIDE THE VEHICLE.

Electrical System
Filed Jan 5, 201810,000 milesCA

"SYSTEM OFF TO SAVE BATTERY" MESSAGE ON FORD EXPLORER 2016. I HAVE READ OVER 500 POST TO THIS PROBLEM WHICH MY WIFE'S SUV JUST STARTED TO SHOW. MOST OF THEM ARE SAYING IN SOME CASES THE SUV DIED WHILE IN TRAFFIC. THE DEALERS ARE SAYING ITS THE BATTERY BUT IN MOST CASES THE SUV HAS ONLY A COUPLE OF THOUSAND MILES ON IT OR IS ONLY A YEAR OLD. SOMEONE WILL BE KILLED IF THIS IS NOT ADDRESSED SOON. AS OF NOW, OURS HAPPENS WHEN EITHER IN PARK PRIOR TO RUNNING OR SHUTTING DOWN THE SUV HOWEVER IN RESEARCHING IT, THIS IS HAPPENING IN THE F150, EXPLORER, AND A NUMBER OF OTHER FORD CARS AND TRUCKS ALL OVER THE COUNTRY AND CANADA. SHE DRIVES APPROX 10 MILES EACH WAY TO WORK AND ON WEEKENDS MAYBE 20 OR 30 MILES. THIS IS NOT COUNTING NUMEROUS ERRANDS RUN SO ITS NOT LACK OF DRIVING.

Engine
Filed Dec 27, 20172,800 milesCA

I HAVE READ MANY COMPLAINTS ABOUT EXHAUST ENTERING THIS VEHICLE WHILE DRIVING. FORD'S REMEDY IS NOT CORRECTING THE DEFECT. SOME PEOPLE HAVE TAKEN THEIR VEHICLES TO THE DEALER UP TO 7 TIMES AND THE PROBLEM STILL EXISTS. SOME PEOPLE HAVE PASSED OUT FROM THE FUMES AND CRASHED THEIR VEHICLES. HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE TO ISSUE A SAFETY RECALL? DO YOU EVEN READ THESE COMPLAINTS. I CALLED YOUR HOT LINE THIS MORNING AND NO ONE COULD GIVE ME ANY INFORMATION ABOUT THE PROBLEM AFTER WAITING ON HOLD FOR 25 MINUTES. YOUR WEBSITE ONLY SHOWS COMPLAINTS AND NO UPDATES ABOUT YOUR INVESTIGATION OF THE ISSUE. I CALLED FORD TWICE AND GOT THE RUN AROUND. I CALLED MY DEALER TWICE WITH NO SATISFACTION. HOW MANY PEOPLE NEED TO GET SICK OR DIE BEFORE YOU TAKE ACTION. MY VEHICLE IS OVER 2 YEARS OLD AND ONLY HAS 2800 MILES ON IT BUT IT HAS ISSUES WITH EXHAUST ENTERING THE VEHICLE. I READ THAT FORD WILL REPROGRAM THE CLIMATE CONTROL MODULE TO LET MORE FRESH AIR IN FROM OUTSIDE BUT THAT WILL NOT FIX THE PROBLEM BECAUSE THERE IS NO FRESH AIR WHEN YOU ARE DRIVING IN TRAFFIC AND DRAWING IN EXHAUST FROM ALL THE CARS IN FRONT OF YOU. I WILL FIX THE PROBLEM MYSELF OR WAIT UNTIL YOU OR FORD KNOWS THE REAL CAUSE OF THE PROBLEM AND DECIDES TO FIX IT INSTEAD OF TRYING TO PACIFY THE OWNERS.

Unknown or Other
Filed Dec 19, 2017CA

SMELLING EXHAUST ODORS IN THE OCCUPANT COMPARTMENT. CONCERNS ABOUT EXPOSURE TO CARBON MONOXIDE. SMELL IS WORSE WHEN CAR IS STATIONARY AND WHEN HEATER IS ON.

Engine1 injured
Filed Dec 17, 201720,000 milesCA

CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.

Engine
Filed Nov 20, 201722,000 milesWA

EXHAUST FUME SMELL, LIKE ROTTEN EGGS CAUSING NAUSEA AND BAD HEADACHES. THIS HAPPENS WHILE DRIVING ON THE ROAD, BOTH HIGHWAY AND CITY STREETS

Unknown or Other
Filed Nov 19, 201745,000 milesAZ

EXHAUST FUMES ARE SOME HOW LEAKING THROUGH THE CABIN. FUMES ARE MOSTLY NOTICED WHEN GETTING ON THE FREEWAY OR HARD ACCELERATION.

Electrical System
Filed Nov 17, 201712,854 milesAK

POWER TRAIN CONTROL MODULE AND ENGINE CONTROL MODULE FAILED UNDER HIGH SPEED ON A 4 LANE ROAD. WE WERE ALMOST KILLED BY BEING REAR-ENDED TRAFFIC AS VEHICLE CAME TO A COMPLETE STOP, ENGINE OFF, AND COMPLETELY DEAD. NOT ABLE TO STEER OR BRAKE. VEHICLE HAS ONLY 12,854 ACTUAL MILES. PLEASE FIX THIS BEFORE OTHERS ARE KILLED AND/OR MAIMED.

Unknown or Other
Filed Nov 17, 201712,995 milesFL

HANKOOK VENTUS S1 NOBLE 2 TIRES THAT ARE ON THE EXPLORER ARE FAULTY CAUSING THE THREAD TO SHRED. THIS COULD HAVE CAUSED MY TIRES TO COME SORT WHILE DRIVING AND POSSIBLE COLLISION & INJURY. THERE WAS ONLY 12,995 MILES ON THEM. NO EXTREME DRIVING CONDITIONS ETC. I HAD TO REPLACE TODAY.

Unknown or Other
Filed Nov 16, 2017TX

CARBON MONOXIDE ISSUE INTO THE CABIN OF THE VEHICLE

Air Bags
Filed Nov 13, 2017NM

WAS WARNED OF DEFECTIVE AIRBAGS., 2016 FORD EXPLORER SPORT.

Steering
Filed Nov 11, 201742,000 milesCA

WHILE DRIVING THE VEHICLE, ALARMS GO OFF AND A NOTICE SAYING 'STEERING ASSIST FAULT' IS DISPLAYED. THIS HAS HAPPENED 4 DIFFERENT TIME AT RANDOM. 1 TIME, THE STEERING COMPLETELY WENT OUT AND THE VEHICLE LOST ALL POWER STEERING. THIS IS A HUGE SAFETY CONCERN AS THIS IS A FAMILY VEHICLE TRANSPORTING VERY YOUNG CHILDREN.

Engine
Filed Nov 2, 2017NY

I BOUGHT THIS CAR IN AUGUST OF 2016 AND NOTICED WHEN ACCELERATING TO GET ON A HIGHWAY OR DOING ANY TYPE OF QUICK ACCELERATION THE VEHICLE PUT OFF AN AWFUL SMELL IN THE CAB AND THE SMELL IS SIMILAR TO ROTTEN EGGS. I'VE BROUGHT THE VEHICLE IN FOR ALL ITS REGULAR MAINTENANCE AT THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER ABOUT THE ISSUE AND THE RESPONSE I GOT WAS WE HEARD THIS BEFORE BUT HAVE NO SOLUTION. NO SOLUTION?? I'M BREATHING IN GOD KNOWS WHAT AND I'M ALWAYS IN THE VEHICLE WITH MY FAMILY, FRIENDS AND BUSINESS ASSOCIATES AND THAT WAS THE RESPONSE I GET! I HAVE NO IDEA WHAT ITS POSSIBLE DOING TO MYSELF AND OTHERS BUT I'LL TELL YOU THIS IT CANNOT BE GOOD. I AM AT THE POINT WITH THIS VEHICLE THAT I DON'T WANT TO GET IN IT ANY LONGER AS I AM CONCERNED ABOUT MY HEALTH AND WHAT POSSIBLE DAMAGE ITS DOING TO ME AND OTHERS. I AM SO DISAPPOINTED IN THE FACT THEY HAVE NO SOLUTION AND I WILL NOT BE BUYING ANOTHER FORD PRODUCT EVER AGAIN.. THIS PROBLEM HAS BEEN GOING ON SINCE THE WEEK I PICKED IT UP AND HAS NOT STOPPED IN OVER A YEAR AND 2 MONTHS. IF THERE WAS A WAY TO GET RID OF IT TODAY I WOULD BUT UNFORTUNATELY I STILL HAVE A YEAR AND 8 MOTHS BEFORE I CAN TURN IT IN, WHICH I WILL THE FIRST DAY I CAN LEGALLY CAN.. FORD SHOULD TAKE THESE CARS BACK AND TERMINATE THE LOANS OR LEASES AND LET PEOPLE GO GET SOMETHING THAT'S SAFER FOR THEM TO BE IN. DON'T GIVE BACK THE MONEY AS MYSELF AND OTHERS HAVE USED THE VEHICLES UP TILL THIS POINT. TO BE FAIR FORD MOTOR COMPANY SHOULDN'T BE RESP

Electrical SystemFire
Filed Nov 1, 201732,160 milesTX

THE VEHICLE WAS PARKED, AND WHEN WE ATTEMPTED TO START THE VEHICLE BY PUSHING THE START BUTTON, THE VEHICLE DID NOT START BUT A LARGE AMOUNT OF SMOKE POURED OUT OF THE DASHBOARD. THE REPAIR FACILITY PERFORMED A SIGNIFICANT AMOUNT OF WORK WITH THE ELECTRICAL SYSTEM, BUT STATED THAT THEY DID NOT DISCOVER WHAT THE ROOT CAUSE OF THE ISSUE WAS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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